Amazon Plants Fake Packages In Delivery Trucks As Part of Undercover Ploy To 'Trap' Drivers Stealing (businessinsider.com)
An anonymous reader quotes a report from Business Insider: Amazon uses fake packages to catch delivery drivers who are stealing, according to sources with knowledge of the practice. The company plants the packages -- internally referred to as "dummy" packages -- in the trucks of drivers at random. The dummy packages have fake labels and are often empty.
Here's how the practice works, according to the sources: During deliveries, drivers scan the labels of every package they deliver. When they scan a fake label on a dummy package, an error message will pop up. When this happens, drivers might call their supervisors to address the problem, or keep the package in their truck and return it to an Amazon warehouse at the end of their shift. Drivers, in theory, could also choose to steal the package. The error message means the package isn't detected in Amazon's system. As a result, it could go unnoticed if the package were to go missing. "If you bring the package back, you are innocent. If you don't, you're a thug," said Sid Shah, a former manager for DeliverOL, a courier company that delivers packages for Amazon.
Here's how the practice works, according to the sources: During deliveries, drivers scan the labels of every package they deliver. When they scan a fake label on a dummy package, an error message will pop up. When this happens, drivers might call their supervisors to address the problem, or keep the package in their truck and return it to an Amazon warehouse at the end of their shift. Drivers, in theory, could also choose to steal the package. The error message means the package isn't detected in Amazon's system. As a result, it could go unnoticed if the package were to go missing. "If you bring the package back, you are innocent. If you don't, you're a thug," said Sid Shah, a former manager for DeliverOL, a courier company that delivers packages for Amazon.
well, since the cat is out of the bag, only idiots will be caught.
I'm glad they're doing something, because their delivery service is horrible right now. Missing packages, packages that take a week to have a status report, drivers who couldn't find their ass with both hands, nevermind a condo. Amazon instantly went from my #1 stop for shopping online to last because the only delivery option in the area seems to be their shipper. It's so bad that if I can't find it anywhere else ( including venturing outside, which tells you how desperate I've become ), I seriously wonder if I need it over ordering it from amazon.
Mod me down with all of your hatred and your journey towards the dark side will be complete!
but with unknowing item and 1099's drivers what if at end of shit they don't drive back till next day? Or do they have to drive back and can't drive home at the end and just drive from home to the depot at the start of the day.
It seems really odd that someone would steal a package so light you could basically tell it was empty. Maybe they think they are getting some kind of small electronics? At least put a brick in there Amazon.
"There is more worth loving than we have strength to love." - Brian Jay Stanley
1. Amazon puts fake label packages in truck.
2. Driver delivers package.
3. When delivery permiter tripped, drone flies into truck during delivery, while fake dogs engage delivery person.
4. Package with fake label searched for by drone.
5. Package located.
6. Drone "borrows" fake label package.
7. Profit!
-- Tigger warning: This post may contain tiggers! --
This serves to catch drivers who take an opportunity to steal something when it arises, not who are actively seeking to steal.
And I imagine, now that the word is out on this...
Why take the risk of getting caught stealing a mystery box of something that's probably a cheap piece of crap that you have no use for anyway?
A diamond with the weight of a gram is worth a small fortune.
And I bet you will never be able to judge with your hand if the diamond is inside or not.
Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
Maybe, just maybe when TFA said "empty" it meant no merchandise inside vs. literally an empty box. Because nobody at Amazon could figure out that a completely empty box is suspicious.
That's the right approach. In fact, you should not automatically trust anyone. Even your girlfriend. Trust should always be earned, not assumed. In a job like this, however, there is no way to earn trust, therefore checks like this are absolutely necessary.
It's not entrapment.
Your job is to deliver the package. They didn't do anything that suggests you should keep it instead. There is no reason to believe you can keep it just because there is an error scanning it. It's not yours. No one said it's fine to keep if the system has a problem with it.
It's a sealed box. Calling that entrapment would be like saying people parking their cars on streets sometimes get stolen, and putting a car alarm in them is baiting them to steal it for entrapment. At no point was it suggested or pushed that you should steal a car.t.
Companies that treat their employees like shit generally only have shit employees.
Loyalty is inherently a two way street. If it only goes one way, it's not loyalty, it's gullibility.
The only thing you've ever stolen from anyone is the shit stain in your shorts when you were typing that BS.
If you start making it very tempting to steal, I'm not sure you've caught a bad guy - just a person who wasn't thinking right in the heat of the moment.
The word for such a person is "thief."
this.
If you're wondering why this feels like entrapment even though legally it's not; it's because Amazon treats their workers badly enough (and keeps them financially desperate enough) that temping them with something so minor is enough to push them over the edge. Want people to stop risking their jobs and jail time for what's maybe a $20 package? Pay them enough to live.
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So nice to disclose Az's protocols. I am sure the drivers appreciate it.
An Amazon driver stole UPS pkg from my house. Unlucky for them my cameras caught the event. UPS delivered the package at around 3 and Amazon delivered another package and picked up the UPS package and took the proof of their delivery picture.
The driver and "assistant" both got caught, fired and charged. Amazon was pretty difficult to deal with getting things made right, at least until the Sheriff showed up at their facility with the pictures and license places and talked to the driver.
So amazon probably does need to do this. It was not clear the assistant was a amazon employ, but the assistant did not get diversion while the driver did. The assistant had a previous theft record so this was not his first crime.
Yap. "Distrust and verify."
(And, if you are not a total sociopath, just don't tell the people that you don't trust them; let them believe that you trust them, since it makes them feel better.)
That's so wrong. A society in which nobody trusts each other is a shithole. A society where people trust each other by default is an amazing society that people want to live in. You want us to live in a suspicious society like Russia. No. We refuse.
Shutting down free speech with violence isn't fighting fascism. It IS fascism!
Now, Thug Life = Stealing pens from the break room.
This century continues to surprise me with its patheticness.
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If you evade billions worth of taxes, you're thugs.
Of the last four books I ordered through Amazon, I got... one. The rest mysteriously disappeared.
I was buying second-hand books, from various resellers (two in the US and two in the UK), and they didn't give me a tracking number, so who knows if the books were even dispatched at all, or where they got lost. I ended up buying the same book three times - the last time from Bol.com, which actually managed to get it delivered.
It's clear that ordering second hand books from Amazon is just not a winning proposition. And yes, I got my money back, but a success rate of 25% is just not acceptable.
As for where they disappeared... These were the first three packages to disappear since I lost some DVDs (also from the UK), around 15 years ago, so I'm inclined to think the postal service in this country is generally ok. Then again, almost every package has a tracking number these days, meaning they can actually figure out the specific individual responsible for the loss if you make a fuss. Untraced packages, on the other hand, may very well be fair game now.
you get what you pay for, in this case stealing drivers ..
It comes down to this - "or keep the package in their truck and return it to an Amazon warehouse at the end of their shift". The problem there is that a delivery driver might have had a long day and a family they'd very much like to go home to at the end of their shift instead of driving over to an Amazon warehouse. So they just throw the damn thing away and go home.
this.
If you're wondering why this feels like entrapment even though legally it's not; it's because Amazon treats their workers badly enough (and keeps them financially desperate enough) that temping them with something so minor is enough to push them over the edge. Want people to stop risking their jobs and jail time for what's maybe a $20 package? Pay them enough to live.
Poverty does not cause crime. That's an excuse you use for people whose morals are lacking. I saw your linked article (from a website founded by a noted liar, Matthew Yglesias). What's so hard about not stealing from a truck? There's a truck there? It's not yours? Keep walking! Feel bad about police bait? Well.... don't take it. They're not selling Nikes for food.
When you make excuses for the degenerate and criminal, you spit on all the people who have been poor and harmed no one. You can do your own internet search for 'Does Poverty Cause Crime?' and see if there's anything there that strikes your interest.
Alcohol, Tobacco and Firearms should be the name of a store, not a government agency.
If Amazon customer service and delivery quality is decreasing over time, wonder if this increasingly applies?
https://en.wikipedia.org/wiki/...
"Mistakes Were Made (But Not by Me) is a non-fiction book by social psychologists Carol Tavris and Elliot Aronson, first published in 2007. It deals with cognitive dissonance, confirmation bias and other cognitive biases, using these psychological theories to illustrate how the perpetrators (and victims) of hurtful acts justify and rationalize their behavior. It describes a positive feedback loop of action and self-deception by which slight differences between people's attitudes become polarized."
A 21st century issue: the irony of technologies of abundance in the hands of those still thinking in terms of scarcity.
That's literally the only logical explanation for what you just wrote.
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It's a classic tale of capitalism gone a-wrye!
Amazon, in another attempt to get richer by adding it's own delivery system, has taken on a service already bested by more experienced companies, like USPS, FedEx, UPS, DHL, etc...
I say let the established, experienced companies handle shipping matters.
Let those companies figure out how to use drone deliveries, and how to catch "thug" drivers.
They seem to already be much better at it!
Self-importance and self-indulgence is the root of ALL evil.
We all have our own priorities. Mine is the last mile delivery by USPS which can take three days to get the last few miles. Amazon doesn't seem to care.
Bill Gates is a communist -- he's just more equal than the rest of us.
Then why would anyone steal them?
http://www.acetonestudio.com
Damn, I wish they would do this with the Post Office. A lot of thieves there and being civil service they are hard to get rid of, so they go right on stealing stuff.
Beware of Sales Reps bearing gifts.
Option 4: package stolen by someone else (less likely)
Option 5: driver throws packages into dumpsters instead of delivering.
No matter what, this wastes small amounts of time for more than one person (driver, supervisor) so it has to be rare.
Option 4 - It's scanned back into the warehouse. Then it's stolen and they bust the manager that was just convinced it had a fit bit in it.
Trust is an obsolete way to do things. Now that we have the internet, we can replace trust with direct knowledge.
Whether it's consumer products, vacation destinations, restaurants or even plumbers, I've never been let down by anything highly rated.
Likewise, I might get the right answer 60% of the time when asking people for directions, but Google Maps can do it 99% of the time.
Besides, there's a scale to trust. If someone wanted to borrow $5 from me, I'd probably let them have it. If they're borrowing $500,000 though, that's a different story. And I suspect even in what you consider a trustworthy society, people don't go around lending their live savings without a paper trail.