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Ask Slashdot: Which Motherboard Manufacturer Provides the Best Support?

New submitter Hrrrg writes: A number of years ago, I built a computer with an Asus LGA 1150 Z87-Pro motherboard. Since the discovery of the Spectre and Meltdown CPU flaws, I was hoping for a BIOS update to address them. However, it seems that there will be no BIOS update forthcoming for this 5 year old motherboard. I would prefer not to repeat my mistake with future builds. Can you recommend another manufacturer that is doing better?

24 of 154 comments (clear)

  1. SuperMicro by Anonymous Coward · · Score: 5, Funny

    Their support is so great, it's almost like they're watching what you're doing.

  2. Spectre and Meltdown by 110010001000 · · Score: 4, Insightful

    What BIOS update are going to fix those? They are unfixable without re-architecting the chip. There might be some software mitigations, but good luck with that.

    1. Re:Spectre and Meltdown by Anonymous Coward · · Score: 4, Informative

      Not permanently. The BIOS update just includes a microcode update that the BIOS reloads every power-on/restart. Just like an operating system might do it, but earlier.

    2. Re:Spectre and Meltdown by hcs_$reboot · · Score: 3, Funny

      It's not a BIOS update, it's a PURCHASE update. Buy AMD.

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    3. Re:Spectre and Meltdown by Tough+Love · · Score: 2

      Meltdown is far more serious than Spectre. To fix it, get a Ryzen, that's all there is to that. Spectre has a bunch of fixes merged to mainline Linux now. So if you're worried about Spectre, your best remedy is switch to Linux. Linux + Ryzen: the current sweet spot for performance, security and value.

      --
      When all you have is a hammer, every problem starts to look like a thumb.
    4. Re:Spectre and Meltdown by Tough+Love · · Score: 4, Informative

      There are no good fixes for Intel Meltdown, microcode or otherwise. Intel's patches just plain kill performance, putting single thread i7 performance well behind Ryzen. So much for the last remaining thing Intel had to crow about. It's a Ryzen world today, I heard it's already north of 30% of new desktop parts and still climbing. If TSMC 7nm plays out without production glitches, Ryzen will take the lead on desktop this spring and keep it for the foreseeable future. AMD is not ramping up their laptop effort, with a highly credible low power GPU heavy lineup. And Epyc is reportedly already up to 5% of server shipments, with 64 core (128 threads!) chips now rumored to be in the pipeline.

      Well, drifted off a bit there. The point is, just don't waste your money on Intel desktop or server parts, Meltdown is a complete disaster.

      --
      When all you have is a hammer, every problem starts to look like a thumb.
    5. Re:Spectre and Meltdown by Tough+Love · · Score: 2

      The jury is very definitely still out on whether TSMC actually has achieved high volume defect rates at 7nm. But maybe only another three weeks or so. If you hear a lot of complaints about backordered iPhones later this month, it most probably means that TSMC also has issues. The truth really hasn't leaked to any great extent.

      Meanwhile, I'm optimistically planning a 7nm Threadripper build for approximately 8 months from now. Until then, even the 1000 series Ryzens provide me with more than satisfactory workstation power. The 2000 series Ryzens are a no brainer.

      There will be two distinct flavors of 7nm Threadrippers, maybe half a year apart. The first wave will be a pure shrink, much like Intel's recently deceased ticktock. I guess I will jump in with the first wave, I would rather not be part of the debugging team for the next gen architecture.

      --
      When all you have is a hammer, every problem starts to look like a thumb.
    6. Re: Spectre and Meltdown by higuita · · Score: 2

      Drink water, that is what your body really wants, everything else is a waste of money and a good way to f*ck your body

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      Higuita
    7. Re: Spectre and Meltdown by Anonymous Coward · · Score: 3, Funny

      Drink beer!
      1/9 supreme court judges thinks that beer is great.

  3. Mitigations will be in the OSes by Anonymous Coward · · Score: 5, Informative

    Meltdown and Spectre mitigations will be in the OSes you run. The only thing a BIOS update will get you is updated microcode, but updated microcode is available at the OS level for all major OSes (e.g. Linux, Windows, macOS).

    1. Re:Mitigations will be in the OSes by Tough+Love · · Score: 2

      Meltdown and Spectre mitigations will be in the OSes you run.

      Not true for Meltdown, the only OS level mitigations are rip your face off slow. You fix Meltdown by buying AMD. intel doesn't even have a Meltdown fix for Cannon Lake, even if they were able to manufacture them reliably. Intel doesn't have a whole lot to say about this. If they do decide to come clean I suppose it will be roughly along the lines of, reengineering the Cannon Lake cache logic, redoing all the masks, and redoing all the testing would delay another six months than it already is, not going to happen.

      --
      When all you have is a hammer, every problem starts to look like a thumb.
  4. Asus, Gigabyte or MSI by rsilvergun · · Score: 4, Insightful

    are all about the same and none of them will support a board much past 2 years. After 6 months all your getting is the occasional new CPU.

    There's nothing wrong with ASRock but they're not known for durability. I will say I seldom see them on the second hand market which implies that's for a reason.

    There's probably some server board makers out there if you want to spend $600 and you'll get your bios upgrades, but you could buy 2 or 3 good boards for that price. Plus the chips they take usually cost 2-3x times as much too.

    Basically, it's consumer grade hardware. The best you can hope for is that it doesn't break in 5 years. Everything after that is gravy.

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    1. Re:Asus, Gigabyte or MSI by harlequinn · · Score: 2

      You jumped the gun a little there in regards to ASRock.

      Reasons for not seeing them on the second hand market:
      - people are keeping them because they are going strong
      - they don't have high resale value so they are binning them instead of selling them
      - they are failing prematurely
      - or most likely of all, your sample of the second hand motherboard market is incredibly small

    2. Re:Asus, Gigabyte or MSI by harlequinn · · Score: 2

      Not a useful anecdote to dissuade people away from one of the companies that did in fact update many 5+ years old motherboards with firmware updates for Spectre and Meltdown.

      Rest assured, every motherboard maker out there has a certain percentage of products returned as faulty every year. Yours was one of them.

  5. Bad time to say it, but they do support, update by raymorris · · Score: 4, Informative

    My thoughts exactly. Supermicro boards are normally used in servers, so their customers have certain expectations. Here is one list of Spectre patches for a bunch of Supermicro motherboards:

    https://www.supermicro.com/sup...

    If anyone missed the news, just recently it was discovered that the Chinese manufacturer added a very suspicious chip to a small number of Supermicro boards. That's obviously very bad news.

  6. Are you kidding me?! by Gravis+Zero · · Score: 2

    The chips Intel are putting out still have the same deep flaws as before, slower and are more expensive than AMD chips. Why in hell are you still wanting to use an Intel chip?!

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  7. Re:What? by Anonymous Coward · · Score: 2, Informative

    Posted by msmash. 'nuff said.

  8. Something something something wall of text by Anonymous Coward · · Score: 2, Informative

    Having recently used Asus, ASRock, MSI and Gigabyte products for some builds for friends, I would say Asus. ASRock had some questionable at best soldering on the boards (x299) I've seen and their BIOS translations and documentation were sketchy. MSI had a bunch of good things but other things that weren't well designed. I also came across information that was flat out wrong in the manual for the Z2370 board I was working on. Asus seemed to have good documentation and translations in bIOS and a quality built product. Gigabyte seemed to be almost entirely lacking in documentation for the board I used (the manual was less than 80 pages that came with the board). They did seem to do a pretty good job on the build quality though, and I didn't OC on that build so I can't comment on BIOS options.

    TLDR: None of them are garbage, but I think the tier list for physical build quality is something like:
    Asus > Gigabyte > MSI > ASRock
    And from a software/documentation perspective I would say:
    Asus > ASRock > MSI = Gigabyte

    Just my .02 having built 6 rigs for others in the last year or so.

  9. Re:MSI by msauve · · Score: 2

    So, the OP has a 5 year old LGA1150 Z87 MB, and is looking for ongoing BIOS updates. A quick Google shows a MSI Z87-G45 from that timeframe.

    Latest BIOS update? 2014-07-22. Want to take another try at being responsive?

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  10. MSI stood behind their product by Tough+Love · · Score: 2

    MSI did the right thing with their AB350-gaming motherboard, an early, budget Ryzen board. They kept the firmware completely current even though that board was quickly superseded by AB350-gaming 3. At first I really had my doubts whether MSI would stand behind that early board, and maybe I just wasted my $100, but they surprised me favorably. Not only does the board seem to have no serious flaws that they couldn't patch up with a firmware update, it's been a really good performer. More than 150 days uptime at one point, only ended by a power outage when not plugged into UPS. Oh well, it was time to update the kernel anyway.

    MSI's prompt firmware updates were particularly important to fix the lockup issue Ryzen chipsets initially had with some power supplies under Linux. MSI released new firmware within days of AMD distributing the fix.

    The whole point of that build was to have a workstation class box at budget price. I would definitely go MSI for the next build, but that isn't going to be budget, far from it. It will be a high end Threadripper build. I'm addicted now, you see. Vendors stood behind their products so I will stand behind them.

    --
    When all you have is a hammer, every problem starts to look like a thumb.
  11. Break out the lab equipment by fahrbot-bot · · Score: 4, Funny

    ... 5 year old motherboard ...

    Good luck. In the land of consumer electronics, things that old need to be carbon dated.

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    1. Re:Break out the lab equipment by Artem+S.+Tashkinov · · Score: 2

      This post is actually insightful - not funny at all. OEMs rarely if ever provide updates for motherboards/laptops older than three years of age.

  12. Re:Do not buy Asus... by Luckyo · · Score: 2

    Wait what? You literally cannot sign away your legal warranty rights under the legislation that is compatible with the relevant EU directive, and Sweden must harmonise national law with this EU directive.

    They are however well within their rights to demand you pay them for the check-up if they find that you're at fault (i.e. you dropped the damn thing into a pool and decided to pretend this is a warranty repair).

  13. Re:MSI by Woldscum · · Score: 3, Informative

    Z170 / Skylake 6xxx is the oldest that will get the Meltdown updated BIOS. This is Intel making that call. Z97 and older are SOL.