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Microsoft Pulls Windows 10 October Update (zdnet.com)

Amid reports of users facing a number of issues after updating their computers to Windows 10 October 2018 Update, Microsoft said Saturday it was pausing the rollout of the latest version of its Windows 10 desktop operating system. ZDNet: In a support document updated today, October 6, the Redmond-based OS maker said it took this decision after users complained that v1809 had deleted files after the update. We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating. Microsoft employs a gradual rollout scheme, and not all Windows 10 users have received its latest bi-annual OS update. The October 2018 Update is no longer available for download, and Microsoft urges users who manually downloaded a Windows 10 installation package to wait until new installation media is available. "We will provide an update when we resume rolling out the Windows 10 October 2018 Update to customers," Microsoft said.

30 of 139 comments (clear)

  1. The right thing for Microsoft to do by Alain+Williams · · Score: 2

    shame that it took them so long.

    1. Re:The right thing for Microsoft to do by DontBeAMoran · · Score: 5, Insightful

      The right thing for Microsoft to do would have been to stop at Windows 7 and stop pushing a tablet-like GUI for desktop and laptop users.

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    2. Re:The right thing for Microsoft to do by Anonymous Coward · · Score: 2, Insightful

      The right thing for Microsoft to do would have been to stop at Windows 7 and stop pushing a tablet-like GUI for desktop and laptop users.

      Well I agree in theory, it's a bit late for that.

      Now the right thing to do would have been QA, but that's not happening either it seems.

    3. Re:The right thing for Microsoft to do by Lothsahn · · Score: 2, Interesting

      Honestly, I'm using Windows 10 with a touchscreen enabled laptop, and the tablet-like GUI components are very nice for when I don't want to use the touchpad.

      Of all the complaints I have about Windows 10, trying to make it support touchscreens well isn't one. If they want Windows to survive, Microsoft has an obligation to move towards a faster release model and to have touchscreen based features. Computers without touchscreens are going to be very rare, very soon.

      --
      -=Lothsahn=-
    4. Re:The right thing for Microsoft to do by Alumoi · · Score: 2

      The right thing to do is to roll back ALL Windows 10 to Windows 7.

    5. Re:The right thing for Microsoft to do by DontBeAMoran · · Score: 3, Insightful

      And nobody's ever going to use a "mouse", said people when the Mac launched...
      And we'll stop printing documents on real paper, said people three decades ago...
      Etc.

      Supporting touch screens is not the same as pushing a touch interface on everyone, even those who don't use touch screens.

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    6. Re:The right thing for Microsoft to do by Jetstream · · Score: 2

      How about rolling the basic functionality back to Windows 7, then giving an option at login to go with a desktop interface in the style of any past or present Win version the user would prefer, like you can do with many Linux distros? I personally liked how win98 looked (like the very basic look), but I wouldn't want to push that on everyone because each user has a right to their own preference.

    7. Re:The right thing for Microsoft to do by epyT-R · · Score: 2

      I'd rather have the simple control panel brought back with its one word names and sensible collections of settings in a higher layout density. Win10 took what started to go bad in vista and made it worse. Low density oversized panels belong on tablets..

  2. No surprise by gweihir · · Score: 5, Insightful

    As MS has now delegated almost all testing to the user, even catastrophic bugs like deleting user data come back. They are not getting better, they are getting worse. Typical effects of a near-monopoly.

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    1. Re:No surprise by mykepredko · · Score: 5, Insightful

      It will be funny when they start charging for Windows as a "service" for the privilege of testing it and ironing out the kinks at the customer's double expense.

      Well, it's started and I'm not laughing.

    2. Re:No surprise by Luckyo · · Score: 2

      The weirdest part of the whole is forced updates, which are now watched by something like three separate processes who seem to just monitor Windows Update service and re-enable it if its disabled in versions aimed at consumers.

      So it's not enough that you screw over everyone with forced updates, the few who figure out they'll just enable update service when they're ready to update and got enough data on the newest updates to believe they're not going to screw with their work are increasingly out of luck. That's just strangely heavy handed from microsoft which used to just ignore power users to large extent.

  3. What a freakin mess by Anonymous Coward · · Score: 5, Insightful

    Microsoft is so incompetent anymore its not a company you can trust to get it right. Especially twice a year upgrades, they should go back to two years at best. Or at least give everyone a off switch for upgrades. The other disturbing part of this, is that Insider's reported this problem through Feedback three months ago.

  4. Project planning by hcs_$reboot · · Score: 4, Insightful

    Used to be Development < > Internal tests > End users
    Now it's Development < > End users

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    1. Re:Project planning by antdude · · Score: 2

      Yep. Many companies are doing this. Other SQA testers and I are unemployed because of this. Companies need to stop being cheap! :(

      --
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  5. Watch you get flamed/modded down by mykepredko · · Score: 4, Interesting

    By the pro-Microsoft trolls that lurk around here.

    It's unfortunate that they don't recognize that Microsoft has the largest footprint in the OS world and that their screw ups have a disproportionate effect on the population at large and will generate more anecdotes/anger than something like OS/X or Ubuntu.

    I suspect that many of the people who are pro-Microsoft actually work at Microsoft because when you are flamed, it tends to be by ACs.

    So, for all you pro-Microsoft people/employees/trolls instead of attacking people for pointing out Microsoft's foibles/missteps/fuckups why don't you put the pressure on Mr. Nadella to get things right in the first place?

  6. The system worked! by DNS-and-BIND · · Score: 5, Insightful

    Hooray for Microsoft! Their system worked! The involuntary, unpaid bug testers - otherwise known as paying customers - tested the fixes and reported the problems. This saved Microsoft a ton of time and effort of doing so themselves. It's really great, this kind of innovation that makes cost centers pay for themselves. Hats off to the Microsoft executives!

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    1. Re:The system worked! by Streetlight · · Score: 2

      You, or the manufacturer of your PC, paid for Win 7, and Win 10 is and update to Win 7.

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      In a time of universal deceit, telling the truth is a revolutionary act. George Orwell
  7. Re:Crybabies by ZorinLynx · · Score: 5, Insightful

    This is true. However, why is the upgrade process even touching user files at all?

    Even if the OS upgrade completely fucked up to hell and you end up with an unbootable system, there is NO REASON the process should have touched the user's files.

  8. Microsoft at its best! by hyades1 · · Score: 5, Funny

    1. Relentlessly push average users to store all their valuable data in a few well-known default locations, and make it an on-going fight to store it elsewhere.

    2. Take the same approach to updates. Every time Microsoft gets access to a Win 10 computer, they reset everything to default...which means automatic updates for people who don't know how to turn them off and keep them off.

    3. Push out a defective update that wipes data in the default locations.

    Do I have that about right?

    --
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    1. Re:Microsoft at its best! by Mal-2 · · Score: 2

      Make that
      1. Relentlessly push average users to store all their valuable data on OneDrive.

      However, changing the defaults really isn't any harder than changing anything else in Windows. It's only a right click and a couple tabs away.

      --
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  9. You're welcome beta testers! by Gravis+Zero · · Score: 4, Insightful

    Remember when the new MS CEO announced they were cutting the QA department and everyone was like, "that's a bad idea" and then the software got worse? Congratulations, beta testers! More beta software is coming soon to your PC!

    Don't thank MS, you've earned your data loss through your stubborn determination to stick with Windows no matter what! ;)

    --
    Anons need not reply. Questions end with a question mark.
  10. Is it just me or is this happening a lot by rsilvergun · · Score: 2

    I don't remember that many Win7 updates getting pulled. Especially for data loss. Is /. just covering them more?

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  11. The update was released early as a publicty stunt. by xack · · Score: 2

    They wanted it to come out with their new surface events instead of going through proper release candidate testing. Also businesses are getting quite fed up with the Windows 10 update train and are going back to Windows 7 now there is support until 2023.

  12. Re:Crybabies by Anonymous Coward · · Score: 2, Informative

    Restore points are based on file extensions on the Monitored File Extensions list. If by some software problem the wrong files were in that list, documents could technically be affected by an upgrade (since I believe a restore point is always created before an upgrade). No idea if that's the case here, just saying it's possible. More info.

  13. Lost access to settings and update by Rip!ey · · Score: 2

    It left my laptop with no access to the settings menu and all that comes with it, and therefore no access to windows update. That's on top of the long standing issue of the screen never blanking and the machine never sleeping. If I select sleep from the menu, it just shuts down. It's not the laptop itself. A Windows 7 installation works just fine.

    The same laptop is now installing Ubuntu. It's been about 12 years since I last ran a Linux install. If the Steam Linux client is as good as I'm hearing, then Windows has finally reached a point of no return.

  14. Chalk another up to Microsoft [lack of] QA by QuietLagoon · · Score: 2

    How many times does bad software have to get out into the wild before Microsoft realizes that they have a significant QA problem? I thought all that telemetry that Microsoft was harvesting from out PCs was supposed to improve software quality?

    1. Re:Chalk another up to Microsoft [lack of] QA by EnsilZah · · Score: 2

      Sure, users might grumble, but MS is not getting negative feedback through the one data channel that matters, the revenue stream, so why change?

  15. "Whoops, our mistake!" by Rick+Schumann · · Score: 2
    Overheard at Microsoft:

    You idiot, I told you to write the update so that it copies users' personal private files and sends them to our marketing department for analysis and sale, not delete them! You've ruined everything, do you realize how much money in lost data sales we've just lost?

  16. Re:Microsoft tax is negative by Shikaku · · Score: 2, Interesting

    Offtopic but I can answer the question for you:

    The Windows tax is around $80 USD. Or $0 if the tablet screen is under 9 inches https://www.theverge.com/2014/... but there's other much more important charges laptop manufacturers make versus System76. On a Windows laptop you pay the Windows fee and the manufacturers for all the parts just gives you the binary blob drivers for Windows as part of the motherboard/chip costs (or in other words, for free). On a System76 laptop, those drivers are not actually given, made, or even supported, barring someone else already making the driver for a part because either System76 or someone already did it for the same part. So System76 does the good deed of making the drivers themselves, open sources it and hands it upstream to the Linux kernel; the cost for development isn't that much but there's 1 final cost barrier however: NDA locked specifications. Broadcom bluetooth/wifi, Intel/AMD for motherboard and soundchip drivers, the screen/keyboard, and the battery all need drivers; the specifications and driver instructions aren't free, and costs thousands of dollars per device, and under NDA only the driver is specifically the exception they pay for to be able to upstream the driver support so you can install whatever Linux you want; not even the price is allowed to be talked about.

    In short, System76 pays for the information required to make the drivers that they code themselves for the laptops/parts running Linux they are shipping for a lump sum under NDA amount, and some other manufacturers like Dell make money on warranty insurance and repairs, not the devices themselves.

  17. April, October!? What idiot thought that one up? by dltaylor · · Score: 2

    Here in the USofA, April 15th is the "normal" deadline for tax filing, with October 15th for "deferred" filing.

    How much of an idiot, or asshat, does one have to be to push Windows 10 "feature" updates, which, IME, ALWAYS leave the resulting system unstable (as do many "normal" updates) in April and October?