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Tech Workers Now Want to Know: What Are We Building This For? (nytimes.com)

Across the technology industry, rank-and-file employees are demanding greater insight into how their companies are deploying the technology that they built. An anonymous reader shares a report: At Google, Amazon, Microsoft and Salesforce, as well as at tech start-ups, engineers and technologists are increasingly asking whether the products they are working on are being used for surveillance in places like China or for military projects in the United States or elsewhere. That's a change from the past, when Silicon Valley workers typically developed products with little questioning about the social costs. It is also a sign of how some tech companies, which grew by serving consumers and businesses, are expanding more into government work. And the shift coincides with concerns in Silicon Valley about the Trump administration's policies and the larger role of technology in government.

"You can think you're building technology for one purpose, and then you find out it's really twisted," said Laura Nolan, 38, a senior software engineer who resigned from Google in June over the company's involvement in Project Maven, an effort to build artificial intelligence for the Department of Defense that could be used to target drone strikes. All of this has led to growing tensions between tech employees and managers. In recent months, workers at Google, Microsoft and Amazon have signed petitions and protested to executives over how some of the technology they helped create is being used. At smaller companies, engineers have begun asking more questions about ethics.

25 of 174 comments (clear)

  1. You are asking this now? by DarkRookie2 · · Score: 2, Insightful

    Why now?
    Why not before.
    They have been doing evil shit for a long while now.

    --
    http://progressquest.com/spoltog.php?name=Son+Of+Son+Of+DarkRookie
    1. Re:You are asking this now? by wyHunter · · Score: 2

      Exactly. Let's see, who signed the NDAA that allowed indefinite internment of anyone without trial? Obama. Who pushed, and got, PATRIOT II? Obama. The useful idiots don't seem to realize that both major parties in this country are equally evil. And the one that say s'Oh, it's for the CHILDREN!' is even more evil.

  2. Reflecting their Politics by Etcetera · · Score: 4, Insightful

    A bit late to the party, aren't we? I mean -- overall "Better late than never" still rings true, but it's hard to ignore the fact that tech titans have been doing things that are unethical in different ways for quite a while.

    Amazon has been gobbling up larger chunks of the economy for a decade, and will likely face a breakup at some point.
    Facebook ran unethical (no explicit consent) experiments in 2012 seeing who they could persuade to vote and who they couldn't.
    Google had a "collect first, ask later" data policy, and their initial maps datasets were picked up by wardriving around the US storing everyone's open WiFi network data and taking photographs long before that was an accepted data-gathering norm.
    Twitter kickbans whomever they like, which is fine, but makes a showing of it being an open discussion forum for international politics and routinely "just happens" to silence folks that don't match the political whims of the Bay.
    Everyone else has been making Skinner boxes for a decade and a half, trying to find any way to keep folks more and more addicted to their specific forms of entertainment, in a way far more insidious than the tobacco industry ever did.
    Apple... is doing basically okay.

    I'm glad people are waking up to the power of the tech. It shouldn't have had to take Chinese dissident crackdowns to do it. And GPLv3+No-Military-Use-Because-I-Don't-Like-Your-View-On-SSM isn't the answer.

    1. Re:Reflecting their Politics by TuringTest · · Score: 2

      Employees, not so much. Haven't you heard of their practices treating employees as automatons, with harsh working conditions for low pay?

      --
      Singularity: a belief in the "God" idea with the "demiurge" relation inverted.
    2. Re:Reflecting their Politics by Kohath · · Score: 2

      YouTube and Android are clearly monopolies.

    3. Re:Reflecting their Politics by AmiMoJo · · Score: 4, Insightful

      These things tend to go unnoticed because each step is a small and seemingly reasonable one.

      Take Google as an example. If they had started with "we are going to photograph every public space, put it all online for public viewing, capture all WiFi SSIDs and map them, and then throw AI at it" someone might have balked.

      What actually happened was someone suggested capturing images of streets and using image recognition to enhance their maps with information on street signs. Then the guys doing location services noticed that was happening and asked to add some wifi scanning for their systems, and oops they left packet capture enabled by mistake and got fined over it.

      Later someone else suggested that all this imagery could be added to the user facing maps. And then the AI started working with it, teaching their machines to read building numbers and anything else they could.

      And all the time they were getting mostly positive feedback. It's incredible how Google Maps shows you a pseudo-3D view now, with accurate building shapes because the AI looked at the satellite imagery and just figured out what the architecture was.

      This is what a Chief Ethical Officer is supposed to think about, but apparently it doesn't work.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  3. Virtue Signalling by ArhcAngel · · Score: 3, Insightful

    This is about as genuine as when the ECO vigilantes would all pile into their Hummer to go protest some oil related activity and leave the place trashed.

    --
    "A person is smart. People are dumb, panicky dangerous animals and you know it." - K
    1. Re:Virtue Signalling by MooseTick · · Score: 3, Insightful

      "This is about as genuine as when the ECO vigilantes would all pile into their Hummer to go protest some oil related activity and leave the place trashed."

      This would be bad if it were true, but I somehow doubt ecology friendly types typically protest and "leave the place trashed".I'm sure its happened, especially depending on your definition of trashed, but I'd guess it is not the norm.

    2. Re:Virtue Signalling by sjames · · Score: 2

      There have been cases of eco protesters not cleaning up, but the part that doesn't get told is that it's because they were driven away with concussion grenades, firehoses, and rubber bullets before they could clean up.

  4. Good we need professional regulation by Shaitan · · Score: 2

    We just need a way of doing that isn't as outdated at what the legal and medical professions have. We don't want a protection racket or something the enshrines the outdated education model requiring degrees but we do need something to fall back on.

  5. Re:The more by ShanghaiBill · · Score: 4, Insightful

    TFA is just a series of anecdotes. The complainers are a small vocal minority, and it is far from clear that this is a real "trend" rather than just a media fad.

  6. Re:Translation by Anonymous Coward · · Score: 5, Insightful

    Ahh yes, the ol' "get a job you don't like" fallacy that assumes jobs are a dime a dozen and that it's your own personal failing if you can't get one. Fuck off.

    Companies seem to be getting more and more advantages and power in society and law over individuals. So it is understandable that individuals will behave this way. From a purely libertarian standpoint it's ugly but if libertarians want their ethics to be respected, they should reign in the power of corporations a little. Otherwise no one's going to care.

  7. Re:Tech employers respond: by omnichad · · Score: 4, Insightful

    Be good little Nazi soldiers and know you'll never face a tribunal for just following orders.

  8. You're building it for that fat six-figure paychec by melted · · Score: 5, Insightful

    You're building it for that fat six-figure paycheck. There's your answer. Next!

  9. It's OK if ... by WoodstockJeff · · Score: 4, Insightful

    It's OK to use facial recognition as a convenient way to unlock your phone, but not to track you when you walk down the street.
    It's OK to use facial recognition as a way to find friends by the pictures they post, but not to track your known associates in defying the government.

    The tech is the same, just who uses it. If you want to object to selling it to China, why didn't you object to doing it for InstaFaceTwits?

  10. This shouldn't be partisan by XxtraLarGe · · Score: 4, Insightful

    And the shift coincides with concerns in Silicon Valley about the Trump administration's policies and the larger role of technology in government.

    While one would hope that they would be concerned no matter who's in office, it doesn't appear to be the case. It's just like the "Presidential Alert" that went out last week. Even though it was something started under the Obama administration, people were suing simply because it was Trump doing it. Would they be sharing their concerns if Hillary Clinton was president right now? People need to realize that it doesn't matter if it's your person or not who is in power, because eventually it's going to be someone who's not your person. Can you trust they aren't going to misuse your technology?

    --
    Taking guns away from the 99% gives the 1% 100% of the power.
    1. Re:This shouldn't be partisan by alvinrod · · Score: 4, Insightful

      Would they be sharing their concerns if Hillary Clinton was president right now?

      No, but there would be a different group of people filing the law suits for much the same reason. A solid part of any electorate is more tribal than anything. To them, anything is permissible as long as their side is the one doing it. If it occurred to any of these people that eventually someone else might get to wield the power that they've created, we wouldn't have at least half of the mess we constantly find ourselves in.

    2. Re:This shouldn't be partisan by shess · · Score: 2

      Would they be sharing their concerns if Hillary Clinton was president right now?

      No, but there would be a different group of people filing the law suits for much the same reason. A solid part of any electorate is more tribal than anything. To them, anything is permissible as long as their side is the one doing it. If it occurred to any of these people that eventually someone else might get to wield the power that they've created, we wouldn't have at least half of the mess we constantly find ourselves in.

      Google employees absolutely would be complaining about working with the military if Clinton had been elected.

      What's maybe different is whether anyone in the media would bother to cover it.

  11. Video games to Porn by rayzat · · Score: 3, Funny

    My friend was working on what he thought was a video game audio/video sharing app, I'm not a gamer but I know there are several apps now that side by side video of you playing and what's going on in the game. Turns out it was really cam-girl software.

  12. Re:Tech employers respond: by chispito · · Score: 4, Insightful

    Be good little Nazi soldiers and know you'll never face a tribunal for just following orders.

    I miss the days when invoking Godwin's law got you modded down rather than up. What the hell happened to Slashdot?

    --
    The Daddy casts sleep on the Baby. The Baby resists!
  13. Bullshit jobs by 50000BTU_barbecue · · Score: 4, Insightful

    Most of what people do is useless. Myself I work in electronics hardware, I create next year's landfill.

    --
    Mostly random stuff.
  14. Re:The more by lgw · · Score: 3, Insightful

    It's a fair question, though, and the Progressive Social Media Complex will demand answers. If the application isn't actually secret (beyond NDA) I don't see why the companies wouldn't answer: they're going to find willing workers whatever it is. Honesty will benefit them far more than trying to hide stuff that will inevitably come out.

    I mean, really, if you're building something with military application, wouldn't you want a team that thinks that sort of thing is cool, not a team that will stage a protest when they find out?

    --
    Socialism: a lie told by totalitarians and believed by fools.
  15. Hm, no... it's not OK. by gosand · · Score: 3, Interesting

    It's OK to use facial recognition as a convenient way to unlock your phone, but not to track you when you walk down the street.
    It's OK to use facial recognition as a way to find friends by the pictures they post, but not to track your known associates in defying the government.

    The tech is the same, just who uses it. If you want to object to selling it to China, why didn't you object to doing it for InstaFaceTwits?

    I think that's kind of the point - it DOES matter what it is being used for. Granted, you can't control how it's used after it's been created, but if you are developing something like facial recognition you KNOW it will be used for nefarious reasons at some point.

    There are all kinds of things like this that I refuse to use - facial recognition, fingerprint readers, facebook, smart devices that monitor you (Echo, fitbit, etc.) My location on my phone is turned off, unless I need to use it. Webcams are unplugged when not in use. I'm not naive enough to think that I am still not being tracked by Google et al because we do live in the digital age. But I am not about just to give up all information about myself freely for goofy convenience.

    --

    My beliefs do not require that you agree with them.

  16. Re:People are seeing how the sausage is made! by wyHunter · · Score: 2

    I never did work on missile tech etc. during the cold water. But I knew people who did and I'm almost old enough to have done this. I don't think it's possible to convey the mood of the time. After the near TEOTWAWKI due to the Cuban missile crisis, nobody really knew whether ICBM war was going to happen or not (It still may, who knows?). The idea was that a good deterrent was something that kept the peace. Who knows? We're still here, maybe it did.

  17. Re:Tech employers respond: by sjames · · Score: 2

    Politics turned ugly(er) and Godwin himself called a moratorium on Godwin's law since the Nazi comparisons were increasingly valid.