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So You Automated Your Coworkers Out of a Job (gizmodo.com)

merbs writes: Automation is too often presented as a faceless, monolithic phenomenon -- but it's a human finger that ultimately pulls the trigger. Someone has to initiate the process that automates a task or mechanizes a production line. To write or procure the program that makes a department or a job redundant. And that's not always an executive, or upper-, or even middle management -- in fact, it's very often not. Sometimes it's a junior employee, or a developer, even an intern.

In a series of interviews with coders, technicians, and engineers who've automated their colleagues out of work -- or, in one case, been put in a position where they'd have to do so and decided to quit instead -- I've attempted to produce a snapshot of life on the messy front lines of modern automation. (Some names have been changed to protect the identities of the automators.) We've heard plenty of forecasting about the many jobs slated to be erased, and we've seen the impacts on the communities that have lost livelihoods at the hands of automation, but we haven't had many close up looks at how all this unfolds in the office or the factory floor.

244 comments

  1. any job that can be automated by pezpunk · · Score: 5, Insightful

    should be.

    --
    i could live a little longer in this prison
    1. Re: any job that can be automated by Anonymous Coward · · Score: 0

      Yep. I saw a quote once "the best engineers are lazy, they always want to automate everything." I'm currently in the process of automating about 50 offshore Indian contractors out of a job. Right now they charge 15 per incident that takes all of about 5 minutes to complete, totally not worth it. We needed them quickly and immediately, so the time needed to hire local people just wasn't an option, and we always knew it would be temporary because we just can't afford to do it manually in the long term. Your typical minimum wage person won't be able to do the job either.

    2. Re:any job that can be automated by Austerity+Empowers · · Score: 4, Insightful

      Any job that can be automated will be . End of discussion.

    3. Re:any job that can be automated by Anonymous Coward · · Score: 0

      Correct. And who should reap the productivity? Just one person or the entire human race? I remind you that a leisure society is possible.

    4. Re: any job that can be automated by Opportunist · · Score: 3, Interesting

      Give it time. A few more rounds of automation and the average minimum wage person will be able to do the job.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    5. Re:any job that can be automated by Anonymous Coward · · Score: 0

      My boss and I call it, "Picking low hanging fruit" at my office. It is really an employee reduction plan. I feel bad but I enjoy what I do so much. Even the engineering staff are afraid of our group. If I can learn your process, I can automate it with few exceptions.

    6. Re: any job that can be automated by Anonymous Coward · · Score: 0

      Abstraction is a bitch.

    7. Re:any job that can be automated by pezpunk · · Score: 1

      100% agreed.

      --
      i could live a little longer in this prison
    8. Re:any job that can be automated by Anonymous Coward · · Score: 0

      And if one company doesn't do it, their competitor will. "Protect the jobs" sentiment is moronic, jobs exist for the results, not for keeping employees busy. A job that doesn't need doing or can be done better by a machine, is called busywork, pointless waste of time, effort and money. Find something else to do.

    9. Re: any job that can be automated by CaptainDork · · Score: 1

      Subtraction is a bastard.

      --
      It little behooves the best of us to comment on the rest of us.
    10. Re:any job that can be automated by CaptainDork · · Score: 1

      Fix my sink, asshole.

      --
      It little behooves the best of us to comment on the rest of us.
    11. Re:any job that can be automated by Sarten-X · · Score: 1

      A leisure society* is possible.

      * Using the standard of leisure set in 1950

      --
      You do not have a moral or legal right to do absolutely anything you want.
    12. Re:any job that can be automated by Anonymous Coward · · Score: 0

      If anyone ever is against automation, my first response is "washing machine". If the person is against washing machines also, next one would be automated medical research and automated night sky observing aka life with less deceases and better understanding of the universe. If person is against those too, then there is nothing else to say.

    13. Re:any job that can be automated by DarkOx · · Score: 4, Insightful

      ^^THIS^^ its the fundamental problem with the 'you are a collaborator' in the labor vs capital argument. If *I* don't do it management will find someone who will (and probably with little difficulty). There is not resisting this from the front lines anyway.

      There really is no resisting this from the political lines either. One way or another is going to happen because even if we outlawed certain types of automation or chose to forbid certain industries from automating, some other nation would choose not to do so and our industry would simply get wiped out.

      There is no choosing people over productivity. If you don't chose productivity you get no products and the people suffer anyway. We must find solutions that allow people to retain their value by moving into new roles.

      --
      Repeal the 17th Amendment TODAY! Also Please Read http://www.gnu.org/philosophy/right-to-read.html
    14. Re: any job that can be automated by Anonymous Coward · · Score: 1

      Multiplication is lagomorphic?

    15. Re:any job that can be automated by Ormy · · Score: 1

      Eventually, yes, but it can take a very long time. I am not an engineer (my background is Physics), but when I look around me I see people doing tons of jobs that I reckon I could automate easily if I knew a bit of robotics and how to write code. For example the self service checkouts at supermarkets, I remember asking a supermarket manager in the 90s why he didn't just replace all the till-workers with airport luggage scanners (or similar) plus some software that could identify product items and charge the correct amount. His answer was that he wouldn't see a penny of the extra profit (it would go to the directors/CEO and shareholders) so why bother? I couldn't think of a suitable rebuttal.

    16. Re:any job that can be automated by Anonymous Coward · · Score: 0

      ...and?

    17. Re:any job that can be automated by grep+-v+'.*'+* · · Score: 1

      Any job that can be automated will be. End of discussion.

      Go away or I will replace you with a very small shell script

      --
      If the universe is someone's simulation -- does that mean the stars are just stuck pixels?
    18. Re:any job that can be automated by Anonymous Coward · · Score: 0

      ^^THIS^^ its the fundamental problem with the 'you are a collaborator' in the labor vs capital argument. If *I* don't do it management will find someone who will (and probably with little difficulty).

      Okay lord of war.

    19. Re: any job that can be automated by Anonymous Coward · · Score: 0

      Yes, a leisure society is possible. Just not for everyone, and we already know who will benefit from it. They're called the One Percenters.

    20. Re:any job that can be automated by Sarten-X · · Score: 1

      Well, it seems people really like their cell phones, computers, voice-controlled lights, and all those other luxuries of the ever-advancing modern society, so people keep working.

      --
      You do not have a moral or legal right to do absolutely anything you want.
    21. Re:any job that can be automated by Anonymous Coward · · Score: 0

      Go away or I will replace you with a very small shell script

      Just remember, depending on whom you are replacing, the very small shell script will need to be more or less buggy...to faithfully replicate the performance!

    22. Re:any job that can be automated by Anonymous Coward · · Score: 0

      One way or another is going to happen because even if we outlawed certain types of automation or chose to forbid certain industries from automating, some other nation would choose not to do so and our industry would simply get wiped out.

      That line of reasoning by American troops led to an embrace of terrorist behaviors such as waterboarding... "The terrorists do it, so now we have to do it also". We are just as guilty as others -- perhaps more so -- and the only difference is we do it because 'Merikka rather than religion.

      So, yeah, get busy adopting the absolute worst behavior so you can scratch your way to the "top" of the vermin.

      I can remember when America embraced better values. Now it's shameless greed and attempts to excuse behavior because of fear.

    23. Re: any job that can be automated by Anonymous Coward · · Score: 0

      Who would do the job at minimum wage when the job just doesn't need to be done at all?

      But all of this for and gloom is for nothing. If every job or task became automated, then what do we need money for?

    24. Re:any job that can be automated by Anonymous Coward · · Score: 0

      ALL of the STUFF you mention is actively pushed on us in the neverending quest to beat last quarter's earnings. It's not just that they want a cell phone, it's that they want the newest one. These desires do not spring from nowhere, they are generated by people trying to amass all the wealth.

    25. Re:any job that can be automated by ceoyoyo · · Score: 1

      Exactly. How low does your self esteem have to be to cling to a job that's better done by a machine? Go find something useful to do.

    26. Re:any job that can be automated by ShanghaiBill · · Score: 1

      Well, it seems people really like their cell phones, computers, voice-controlled lights, and all those other luxuries of the ever-advancing modern society, so people keep working.

      Those techno-luxuries cost little. Food and transportation costs have gone down since 1950. The big increase is in housing, and even there it is mostly because people today have much more living space. Houses today are twice the size, and families are half the size.

      When I was a kid, I shared my bedroom with 3 siblings (two sets of bunkbeds), and the whole family took turns with one bathroom. Today, my kids each have their own room, and my wife and I each have a home office.

    27. Re: any job that can be automated by muffen · · Score: 1

      You seem divided.

    28. Re: any job that can be automated by Anonymous Coward · · Score: 0

      Actually, 50 percenters. Not only could we remove most of the workers, but we could potentially increase productivity in certain markets. In a few more decades, we could probably have closer to 75% of people out of work while maintaining high enough supply to meet demand and having healthy rewarding levels of work-life balance for those who are working.

    29. Re:any job that can be automated by GameboyRMH · · Score: 1

      An interesting theory, it would hold together if housing prices had increased 1:1 with housing sizes, but they haven't. You can't get a '50s-sized house for inflation-adjusted '50's house prices today.

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    30. Re:any job that can be automated by jellomizer · · Score: 1

      For most jobs that have been automated, they weren't really having a good job. Every time I have seen this, it was some guy who really wasn't really good at his general job, but he just did that one thing all the time. He wasn't necessarily happy with his work, it was just what he did, because it was the only thing he could do. Normally after we automate the employee out, we actually hire a new employee who has better skills and we overall can get more things done.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    31. Re:any job that can be automated by Anonymous Coward · · Score: 0

      This. If you don't do it, your competition will. Then your whole company will be out of a job as you fail to remain competitive because of your ethical decision to quit to save a few minimum wage jobs.

    32. Re: any job that can be automated by Anonymous Coward · · Score: 0

      Because unending capital accumulation puts all the cards in the hands of a few.

    33. Re:any job that can be automated by Anonymous Coward · · Score: 0

      An interesting theory, it would hold together if housing prices had increased 1:1 with housing sizes, but they haven't. You can't get a '50s-sized house for inflation-adjusted '50's house prices today.

      Yep, I have a 1950's house and it cost me around what my parents house, which is twice as big, cost them 25 years earlier.

    34. Re: any job that can be automated by Anonymous Coward · · Score: 0

      This ain't Reddit you fucking moron

    35. Re: any job that can be automated by Anonymous Coward · · Score: 0

      My job is automating arbitrary systems. Can you automate it?

    36. Re: any job that can be automated by Anonymous Coward · · Score: 0

      How derivative.

  2. You don't say? by Anonymous Coward · · Score: 0

    Yes, believe it ir not, there are people behind everything. I am so weary of these 'millennial awakes to reality' stories I could spew. It really isn't our fault an entire generation is so slow, it'd be great if you could stop dragging the rest of us backward with your nonsense.

  3. Only management can eliminte jobs by Anonymous Coward · · Score: 2, Interesting

    Blaming job elimination on non-management workers is like blaming 9/11 the jet passengers.

    1. Re:Only management can eliminte jobs by Anonymous Coward · · Score: 0

      umadbro?

      And I'm pretty sure 9/11 was caused by jet passengers. The terrorists were jet passengers.

      On the same note, it wouldn't surprise me if engineers invented tools that could be used by their managers to automate things. AND DESTROY THE WORLD TRADE CENTER!!!

    2. Re: Only management can eliminte jobs by houghi · · Score: 1

      In at least one, they tried to fly the plane. (Too soon?)

      --
      Don't fight for your country, if your country does not fight for you.
  4. A new way to get an employee to quit? by xxxJonBoyxxx · · Score: 4, Insightful

    >> been put in a position where they'd have to (automated their colleagues out of work) and decided to quit instead

    I wonder if this would work on a overly righteous but inept employee. Hmmmm.

    >> To write or procure the program that makes a department or a job redundant.

    I don't know about you, but automating work that people manually previously had to perform is one of the main reasons I enjoy what I do.

    1. Re:A new way to get an employee to quit? by Anonymous Coward · · Score: 0

      Automating repetitive mindless work is what has made the 21st century such a great time to live. I don't spend almost any time cleaning my house, doing laundry, doing dishes, etc. because people in the 20th century figured out how to use electricity, water, and chemicals to do that for me. Sure it put people out of a job, but I think that the new jobs those people are doing are much more pleasant than household chores.

    2. Re:A new way to get an employee to quit? by apoc.famine · · Score: 1

      It's especially rewarding when the quality goes up, the speed goes up, and the problems go down.

      And it's so much easier to debug and re-run a script than a person.

      --
      Velociraptor = Distiraptor / Timeraptor
    3. Re:A new way to get an employee to quit? by Anonymous Coward · · Score: 0

      Rioting in France, endless shooting wars in the Middle East, building the weapons they all use, yeah, that's more pleasant than washing dishes, fer sure.

    4. Re:A new way to get an employee to quit? by nnull · · Score: 1

      I'm sorry my washing machine caused such devastation.

    5. Re:A new way to get an employee to quit? by Kaenneth · · Score: 1

      https://i.imgur.com/IPzv0Ny.mp...

      Viva la revolución!!!

    6. Re:A new way to get an employee to quit? by thegarbz · · Score: 1

      It's also missing the obvious. You are virtue signalling not saving people by deciding to not do the task.

      If a job can be automated, someone will do it. Quitting will not prevent this.

  5. Simple solution by Anonymous Coward · · Score: 0

    Managers simply tell engineers to do a job.

    Within a few years that job will be largely automated, because engineers are lazy.

    1. Re:Simple solution by Opportunist · · Score: 1

      Managers simply tell engineers to do a job.

      Within a few years that job will be largely automated, because AI can easily tell people what to do, organize and manage, and cut the red tape too, leaving only the part that actually does requires intelligence for humans to do.

      FTFY.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  6. Evolution by chrpai · · Score: 5, Insightful

    I've spent a career automating processes. My first such innovation came in my first year and I remember having these feelings when I realized the consequences of my proposal. I spoke to my manager and she said it was our duty to make things more efficient for our customer and that if we didn't someone else would. There is always someone paying the bill whether it's customers, shareholders, private investors or tax payers or maybe in a more abstract way the environment. We always have an obligation to use those resources wisely. In the end these people will retrain and do something else as evidenced by our current unemployment rate.

    1. Re:Evolution by Anonymous Coward · · Score: 0

      I think it is awesome when people are automated out of a job.

      Things like that just prove that humans are inferior to us robots.

      Any job you meatbags can do, we can do BETTER.

      We can even genocide humankind better than you. *evil laughter*

    2. Re:Evolution by Opportunist · · Score: 2

      This is the beauty of corporations. There's no personal responsibility. It's always someone else to blame.

      As a group leader you get ordered to let one of your employees go. It's tough, but you don't have a choice, your department head decided that one of your employees has to be axed and you do it, justifying it thusly that you don't really have a choice.

      The department head has to cut his expenses by 10%, so he tries to split the burden, knowing that if he doesn't make his group leaders fire one or two of their personnel, there's a pretty good chance that corporate decides the department is not profitable and they get closed down altogether. The justification is that it's either a few that get fired or the whole department, resulting in many, many more layoffs.

      This goes on upwards the corporate ladder until you're at the C-Level. The CEO doesn't enjoy firing people, but he knows that the stock of the company has to perform well or investment bankers would instantly drop them like they're poisoned. He has a responsibility towards the shareholders, and a failing stock could mean that even more people lose their job. That's his justification for firing the aforementioned 10%.

      The investment banker isn't to blame either. He was entrusted with money from people, potentially hard working people who want to retire at some point in the future, his justification for buying and selling stocks is simply that his responsibility is to those that trusted him with their money, their hopes, wishes and dreams.

      Which leads back to the person who just got fired and his pension fund...

      So if you want to find the greedy asshole that just cost you your job, you might not have to look far.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    3. Re:Evolution by apoc.famine · · Score: 1

      I spoke to my manager and she said it was our duty to make things more efficient for our customer and that if we didn't someone else would.

      I think that's the really important thing to consider when looking at the impacts of automation, innovation, and efficiency changes.

      Amazon vs Sears. Netflix vs Blockbuster. Etc.

      If you just hamstring your organization and don't get better, you'll probably keep most of the jobs in the short-term, but lose most of them in the long-term. A few people getting laid off can find new jobs fairly easily. When an entire organization or even department gets shut down, it becomes a lot harder as everyone is now fighting for what jobs are available locally.

      And if someone's job can be automated, how meaningful of a job is it really? At least at the current point in time, what we're automating is usually boring, repetitive, and work that's generally necessary but which doesn't make the organization any money. The things I've automated are things like data entry work, data format conversion work, manual QC/QA jobs, etc.

      --
      Velociraptor = Distiraptor / Timeraptor
    4. Re:Evolution by Anonymous Coward · · Score: 0

      i have not actually seen a job be eliminated from me automating it, though a few coworkers feared i would. so far there has been enough other work they could focus on instead, that previously had been neglected because they didn't have time to do before.

    5. Re:Evolution by NicknameUnavailable · · Score: 1

      So if you want to find the greedy asshole that just cost you your job, you might not have to look far.

      Yeah...no, that was a load of horseshit predicated on the axiom that justifications people tell others to justify their bullshit are justifications in the context of their actual aptitude and internalized capacity to understand the ramifications of the resultant actions. Those are wildly different things.

    6. Re:Evolution by Opportunist · · Score: 1

      I do believe them that they actually rationalize this for themselves that way, that it's not just for show and that deep inside they really, really love to see those fired suffer.

      People don't want to be "evil". They want to tell themselves at least that they're good people and whenever they have to do something bad, it's done because there was no alternative.

      This is what dictatorships are built upon.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    7. Re:Evolution by Zmobie · · Score: 2

      This is a fantastic point to bring up actually. Automation has been around for 30+ years, you would think that if it were going to destroy the working world and economy it might have made some progress by now right?

    8. Re:Evolution by NicknameUnavailable · · Score: 1

      The financial sector alone would cut against that grain so hard as to make it moot.

    9. Re:Evolution by Zmobie · · Score: 1

      People do tend to believe their own bullshit up to a point. Often times they are trying to rationalize their actions with some simple justification or diffusing responsibility as Opportunist described, but it is unfair to say they don't understand the ramifications of their actions otherwise they wouldn't even bother trying to justify it. It is more of a survival mechanism and comfort as if everyone thought we had to do all these evil things constantly they would most likely go crazy and end up dead possibly taking others with them. They are some people that just want to make themselves look better and parrot what they see or hear others do/use as justifications, but I sincerely doubt it is nearly as wide spread as you imply. Of course there is no way to prove this either way as we are inferring the mindset of others on a large scale, but interesting difference in view point.

    10. Re:Evolution by NicknameUnavailable · · Score: 1

      Of course there is no way to prove this either way as we are inferring the mindset of others on a large scale, but interesting difference in view point.

      Sure there is, aside from the entire financial sector being willing to say it in private (and be proud of it,) there's the fact that 99% of opinions are both illogical and wrong, ergo people sharing the same opinion in the same associative group can be said with a high degree of confidence to be unthinking morons or outright corrupt. Now, I know what you're thinking "but unthinking morons aren't necessarily corrupt" but that's where you're wrong, because they are, otherwise they would be thinking for themselves to begin with.

    11. Re:Evolution by Zmobie · · Score: 1

      there's the fact that 99% of opinions are both illogical and wrong

      You are aware of the irony in this statement and how it alone disproves your assertion right? You are literally stating an opinion about opinions being wrong and using that as the basis for your argument... That isn't proving a damn thing, its just waving your hands around saying out of the billions of people on Earth I am more correct than anyone because I said so. I'm talking about actual evidence to support the position which at best a psychologist might be able to get something with about a 70% confidence level (and even then, that is a stretch...).

      Now, I know what you're thinking "but unthinking morons aren't necessarily corrupt" but that's where you're wrong, because they are, otherwise they would be thinking for themselves to begin with.

      This is also a very flawed statement. If I took your word for it (shared your opinion within the same associative group) I would be one of your so called unthinking morons (and technically so would you by association), which by the very nature of me questioning your initial thought process I should not be (by your own logic).

      Honestly you have basically displayed inverse inductive reasoning with these two statements.

    12. Re:Evolution by NicknameUnavailable · · Score: 1

      You are literally stating an opinion about opinions being wrong and using that as the basis for your argument...

      Facts aren't opinions.

      Honestly you have basically displayed inverse inductive reasoning with these two statements.

      You're wrong there, because if my statements are false they by virtue of their content cannot be used to dispute themselves.

    13. Re:Evolution by Zmobie · · Score: 1

      Facts aren't opinions.

      I know, that is the point. Saying 99% of opinions are wrong is an opinion because by definition an opinion cannot actually be wrong in the sense of a provable statement. It is merely the particular viewpoint of the person stating it meaning another person's opinion can only be wrong relative to the person reviewing it. That is why you can't use an opinion as the basis of an argument that seeks to prove something as I was suggesting. I seriously feel like I am in a philosophy class right now...

      You're wrong there, because if my statements are false they by virtue of their content cannot be used to dispute themselves.

      They can be materially incorrect and contradict themselves however which is exactly what you did. Also pretty entertaining that you aren't disputing them being contradictory, you're trying to dispute the characterization that they are inversely inductive. At this juncture were being pedantic and just arguing about semantics. I've made my points so I'm done.

    14. Re:Evolution by nehumanuscrede · · Score: 1

      "Which leads back to the person who just got fired and his pension fund..."

      Since it is the COMPANY who offered the Pension to the employee as part of a benefits package to entice said employee to work for them, you cannot put the blame on the employee for expecting the Company to honor their contractual agreements.

      Layoffs happen for a variety of reasons.

      If a company is laying off staff because they cannot deliver on their promise of pensions to their employees, then it is the COMPANIES fault for both offering it and failing to keep it funded. Had folks not been promised a Pension, they would have demanded compensation in other forms to make up for it. ( Eg: Higher yearly salary )

    15. Re:Evolution by NicknameUnavailable · · Score: 1

      They can be materially incorrect and contradict themselves however which is exactly what you did.

      If they are materially incorrect they can't contradict themselves due to the content in this particular case.

  7. Things are about to get interesting by CastrTroy · · Score: 4, Interesting

    Things are about to get pretty interesting in this respect. For the last century we've been focusing on automating physical labour and we've made a lot of headway, but automating data oriented tasks has been kind of ignored. Sure we've introduced computers into the workplace, but we haven't done a lot of work to make sure we are using them efficiently.

    I've seen countless organizations who had 2 systems that didn't communicate with one another so they just employed a bunch of people to copy and paste data between them, and never thought of whether it could be done better and/or cheaper if they just did a little bit of programming to glue the systems together.

    Very few companies realize how much time they are wasting when they don't have a good system that is tailored to their needs. There are so many companies working in an Outlook + Excel + Word culture where they don't have any real processes, nobody knows what anybody else is doing, and they aren't really taking full advantage of the computers sitting on their desks.

    --

    Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    1. Re:Things are about to get interesting by 110010001000 · · Score: 1

      I'm pretty sure automation for data related tasks has been going on for some time. Do you have a secretarial pool at work? Telephone switchboard operators? Or have you seen any stock market floor brokers/runners lately? The demand for competent people in the data/IT sectors is at an all time high.

    2. Re:Things are about to get interesting by Anonymous Coward · · Score: 0

      I was once hired to write a software. Problem was that the shop had database with customer addresses. And then there was a post office website where you can fill in address etc. and then print out a sticker with bar codes etc. to help deliver the package. Previously the shop owner had done this manually. So I wrote a software where you can just pick an address and it will fill out the post office form automatically. The idea came as far as I know from the shop owner, who was not especially good with computers.

    3. Re:Things are about to get interesting by apoc.famine · · Score: 2

      There are so many companies working in an Outlook + Excel + Word culture where they don't have any real processes, nobody knows what anybody else is doing, and they aren't really taking full advantage of the computers sitting on their desks.

      I've helped a couple of them, with varying levels of success. It really takes management to be not only on board but exemplars of using any new process, or the organization doesn't break that cycle.

      One where I was able to mostly break that up (fuck marketing) had some visionary leaders, and they were willing to engage in some workplace disruption for the sake of change. We had gone to a centralized knowledge bank over a sea of personal MS Office docs and personal knowledge, documenting processes and workflows, data structures and filetypes, etc. This was pitched partly as a business continuity process, and partly as an efficiency process - that's what got most of the management very engaged. Some had recently been burned by key staff leaving with an excessive amount of institutional knowledge, while others were feeling the squeeze to become more efficient. As a family owned business, the family part of management was largely on board with it which helped a lot.

      Once we had organizational visibility of the business processes, people found that other people were largely doing the same thing, or that they were just a useless cog in a chain. That drove a lot of efficiency changes, as people questioned, "why do I spend X hrs every week doing this, when the person before me could just give it to me in a better format?" Or, "Six people are addressing data quality problems in this process chain. Can we address this further upstream?" A particularly hilarious thing we found was a linear chain which needed to be a fork instead. One person got some data, manipulated it in a necessary but rather extreme way to do their job, then passed it to someone else who subsequently spent a lot of time getting it back largely into its original form. Lightbulb moment when everyone realized, "Oh, we should probably just send the data to both of them, and not have the second guy spend all that time fixing what the first one broke."

      Making those changes did eliminate or radically change some jobs, but they made everyone happier. (We found more productive things for most people to do, other than a couple pieces of utterly dead wood.) However, the only way these things could really come up was by documenting, in detail, how the business worked, and letting everyone see those processes and examine their role in them. Most of the people who saw radical job changes drove that change themselves saying, "Why am I spending all my time doing X, when it really looks like we could use Y?"

      One job where I wasn't able to break that up had management split or ambivalent on whether or not it would be worth it. After one department pitched a fit because their workflow was changing, and they didn't like it, it got shut down as an organizational change. Some departments still embraced a move to well documented business processes and flourished, but they always had some cruft around the edges where they interacted with the departments who refused. It became a game of insulating the sensible departments from the crazy ones, and building in processes to handle their inconsistencies and incoherent processes and systems.

      There's a ton more efficiency to be had in a lot of businesses. I just don't know what percent will be institutionally able to make that change before going under. It always surprises me how few people it takes to utterly derail progress.

      --
      Velociraptor = Distiraptor / Timeraptor
    4. Re:Things are about to get interesting by Anonymous Coward · · Score: 0

      Pretty sure the entire second half of the twentieth century and all of the twenty first has been nothing but automating "data oriented tasks".

      Before computers were introduced to businesses, data collation was a MANUAL TASK. This meant someone needed to manually tabulate all the reports -- by hand -- and create all the master reports -- by hand -- and then file everything for reference -- by hand.

      I know it's difficult for people who have grown up immersed in computers to realize just how tedious data word was back before computers, but the work was still done.

      Now, can we automate the automation? You bet. Can we improve inter-system communication? Sure thing. That isn't the same thing as automating data oriented tasks. That parts been done, son.

    5. Re:Things are about to get interesting by grep+-v+'.*'+* · · Score: 1

      organizations who had 2 systems that didn't communicate with one another

      Years ago I worked for a telecom in the group of "The Land of Misfit Toys". In other words, all of the weird things that didn't involve mainframes or coordinating 4,096 people at once, or just weird stuff that didn't fit anywhere else. The Pennsylvania Public Utility Commision, a state sanity check on telecoms (they make us fix broken user problems or explain exactly why) was tired of everybody faxing incidents and reports back and forth to all of the providers as well as retyping everything all of the time.

      So they moved things "To A Computer." It wasn't "To The Cloud" yet, but everyone moved to a computer-based record system so records could be updated and appended. They (and each company) could encryptedly "talk" back and forth with records and history without using a ream of paper for each fax machine transmission.

      It was funny (stressful at the time) because I came in one day and my boss said "Heard of XML?" "Of course." "Good. Here's 2 pieces of paper describing a project overview. If it's not functional within 6 months we can't sell anything in PA until it is. At it is, they're already 3 months into their 9 month completion schedule. Have fun!" "Wh ... wh ... WHAT?!?!" I spent the next 2 days figuring out just what a widget was and which end of it was up, and then sounded like a blithering idiot on the next weekly system-wide conference call, but finally got things going. I was glad to see it was all done with public standards: xml, ftp, pgp/gpg, and I forget what-all else.

      I presume they archive the records and produce internal reports about overall problem types, time to repair, and non-fixable items, and then gripe at the companies involved. Good for them.

      --
      If the universe is someone's simulation -- does that mean the stars are just stuck pixels?
    6. Re:Things are about to get interesting by Anonymous Coward · · Score: 0

      There are so many companies working in an Outlook + Excel + Word culture where they don't have any real processes, nobody knows what anybody else is doing, and they aren't really taking full advantage of the computers sitting on their desks.

      Ho boy. Step up to SharePoint! It's the next level of "jack of all trades, master of none".

    7. Re:Things are about to get interesting by phantomfive · · Score: 1

      For the last century we've been focusing on automating physical labour and we've made a lot of headway, but automating data oriented tasks has been kind of ignored.

      Until the 1950s, a "computer" was the job title of a human. They would hire entire rooms of people to sit and do calculations all day.

      Excel? You're not going to believe how many data oriented tasks that has automated.

      --
      "First they came for the slanderers and i said nothing."
    8. Re:Things are about to get interesting by ceoyoyo · · Score: 1

      As far as I can tell, whenever some large organization decides to deploy some technology, it ends up requiring more people to do the work.

      For example, my employer has a web expense claim system. So instead of sending the receipts to someone to review and issue a payment, now we type all the receipts into a web form, print out a report, staple the receipts to it, and send everything to someone to review and issue a payment.

    9. Re:Things are about to get interesting by Anonymous Coward · · Score: 0

      The other year I spent three months working on a phone app that saw a few dozen people get laid off once it was deployed.

      It was for managing timesheets for a large labour hire agency. Previously, the business was using a paper-based system where workers would get their supervisor to sign off and then either scan, fax or mail their timesheets to the payroll department of the agency. Absolute madness in this day and age. They had 40 people working on handling all the paper and data entry and following up issues with it and because it was paper based, labourers wouldn't receive their pay until everything was received and processed.

      The agency approached me and my partner and we looked at what they were doing, specced out a digital system using iOS & Android apps and a web interface and got sign-off on our proposal. Now the timesheets are all electronic and the labourers can get paid on a daily basis because the agency gets the data immediately.

      Most of the payroll department was laid off after the new system went live and labourers and supervisors flocked to it and raved about how it made their lives so much easier.

      Do I feel bad about putting a few dozen people out of work? Not at all. I can't understand how people can enjoy doing repetitive and cumbersome tasks day-in, day-out. I find that soul-crushing. This is the "creative destruction" of capitalism in action. Those people found other jobs and the overall economy is better-off now that labour has been freed up for other purposes.

      This is just the same as what previously happened with agriculture - we produce more food than ever before with fewer people than ever before and food has never been cheaper and it's all because of automation aka mechanisation.

      Nobody, perhaps except for the Khmer Rouge and its sympathisers, wants to go back to living a subsistence agricultural lifestyle.

  8. Profit vs Productivity by Anonymous Coward · · Score: 0

    I suppose some managers would see automation as a way to slash staff to increase profit. Other managers might see automation as a chance to increase productivity and find other ways to increase profit using the now more available staff. If you boss sees you as a liability as opposed to an asset then they're probably not the right boss for you anyway.

  9. Re:bad for dumb people by Shaitan · · Score: 2

    "The ones losing their job due to automation are dumb people, factory workers, people pushing shelves. They truly desrve it."

    Big myth, the people losing their jobs are tech workers and most of them automate themselves and their co-workers out of the job.

  10. Automation is the goal, not the enemy by Anonymous Coward · · Score: 3, Insightful

    We all should strive to have a higher standard of living and work less. Automation is not the enemy, bad allocation of resources is.

  11. So... what by Anonymous Coward · · Score: 1

    Just stop it already with this "luddite fallacy" bullshit.

    For any job that automation takes away, other technological advances create new jobs that didn't exist, a shift not decrease. This is not about an increase in overall unemployment, nor appy appers Apps!

    "If the Luddite fallacy were true we would all be out of work because productivity has been increasing for two centuries."

    1. Re:So... what by Anonymous Coward · · Score: 0

      And when we automate everything, everyone can work in automation!

  12. Good employees are gold by grasshoppa · · Score: 5, Insightful

    I know we're all supposed to fear automation, but the fact of the matter is humans respond best to other humans; there will always be work for people to do.

    On that note; if I have a good employee, and I write some code that deprives them of anything with which to pay them for, a few things are happening, and will happen:

    1) I was grossly underutilizing the good employee to begin with
    2) I will find something else for this good employee to do.

    Good employees are like gold; you never throw one away, or waste them in such a manner that they'll go looking for someone to better appreciate them. I realize a lot of managers don't grasp this concept, but enough do that good employees will find one if they keep looking.

    Mind you; if I automate someone out of a job, and that's all they're capable of doing, they aren't a good employee. At best, mediocre, but probably lower than that. My payroll is more important to me than their want to waste my money.

    --
    Mod me down with all of your hatred and your journey towards the dark side will be complete!
    1. Re:Good employees are gold by Anonymous Coward · · Score: 0

      Stopped by to second this. Well said.

    2. Re:Good employees are gold by Anonymous Coward · · Score: 0

      My boss told everyone publicly and me in private that I was the hardest working, smartest, most dedicated AND most productive web developer / team lead / CTO he had ever hired. That was around Thanksgiving (28 Nov 2018).

      Then he laid me off on 20 Dec 2018 saying he didn't want to pay my $120,000/year any longer.

    3. Re:Good employees are gold by bill_mcgonigle · · Score: 3

      Right. Every instance of automation I've seen for a knowledge worker (we're not talking factory jobs here) has made them delighted and increased productivity. Smart people use better tools to improve their environment and become smarter knowledge workers. If what they are actually doing is knowledge work.

      For those who disagree, please head down to your local library and find a counterargument in an index of journals, pull the article from microfiche when they get it from ILL, and post a photostat to my work address.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    4. Re:Good employees are gold by Anonymous Coward · · Score: 0

      I'm curious to know if someone living in 1930 with good arithmetic skills but nothing else is "gold", or "mediocre" because decades in the future their job will be automated.

    5. Re:Good employees are gold by Anonymous Coward · · Score: 0

      > but the fact of the matter is humans respond best to other humans

      I prefer automatic password reminder instead of waiting a week for some human to reset my password and call me and tell me password on phone. I can't think of a single job where I would actually prefer human over better quality robot or software. I know some people think differently, but I always wonder is that only because they fear that the robot is less capable than human.

      > My payroll is more important to me than their want to waste my money.

      That is interesting statement. What do you think should be done to those who are so bad at everything that there is no work for them left to do? Would you like to pay for their upkeep, or would you leave them without anything (which would increase crime rate) or would you pay someone to kill them?

    6. Re: Good employees are gold by Anonymous Coward · · Score: 0

      Patting someone on the back is a great way to get in an optimal position to drive the knife in.

    7. Re:Good employees are gold by apoc.famine · · Score: 1

      To add to this, removing a good employee from a job which can be automated means you have one spare good employee. So many managers can't see that automating a job is the exact same thing as saying, "Hey, we've got a great employee who is going to work for free. What could you use them for?" It's always, "We've got one employee too many", in their minds.

      It's more often the case that a business could be more productive than it is if it could just shift a few employees around and tweak some things. Sure, cut dead wood when you find it, but if you don't know what to do with a good employee, ask your employees. They know where the weak points in the organization are, and what could make their lives easier. And if you can follow that path, you can iterate through automation and efficiency gains.

      --
      Velociraptor = Distiraptor / Timeraptor
    8. Re:Good employees are gold by Anonymous Coward · · Score: 0

      Lofty goals, but let me explain how employee management works in environments where your payroll isn't the cash till: when an employee has insufficient billable hours to justify their employment, HR recommends a reduction in force, or a RIF, and the employee is terminated. You can think s/he's the best, most effective employee in the whole damned company, but if c-level execs decide to boost the bottom line because reasons, you're going to lose people. Sometimes you get to choose who, but somebody's losing their job.

    9. Re:Good employees are gold by Anonymous Coward · · Score: 0

      Qualifier - "good employees". True in that case, sadly not the majority of employees, by a long shot.
      Yet people get restless without an income or a sense of purpose (Jordan Peterson's comment). And we someone don't know how to handle the fact that many will (finally) be automated out of work - it's been predicted since the industrial revolution, but like Malthus, is finally coming true after being wrong for so many years. It's a problem me and friends have been trying to find even a good theoretical solution to for quite a few years now. And every single one gets red-teamed out of existence in no time flat - it's not a trivial problem. But at least we red-team them instead of spouting some magic "it should all be free" philosophy that was laughable out of a 4 year old when I was growing up, though now adults who say that are taken seriously.

    10. Re:Good employees are gold by ceoyoyo · · Score: 1

      Microfiche? Go pull that hand written source from the dusty shelves, get a scribe to write out a summary, and have a runner deliver it.

    11. Re:Good employees are gold by Toth · · Score: 1

      My trade was electronics. I worked in Cable TV. We had just started installing satellite dishes so I wrote a program on an HP programmable calculator to calculate the azimuth and elevation for the 4.5 meter dishes. I was hired by another company who also owned businesses in other industries. They had a Commodore 8032. I wrote a program to calculate the value of the equipment on each pole from a survey using a bicycle wheel with a counter then converting the circumference to feet. This task had been previously done by a professional engineering firm.

      Our accounting and AR system used file cards, two per customer which were updated by clerks using a pencil.
      We bought an IBM XT. I wrote it in ZIM. They ditched the fie cards.
      The folks doing this tedious job had to be very good. This was over 40 years ago and the ladies that did not retire in the past few years are still with us.

      I was asked what I could do for a sister company. I went in at the end of the day and looked for the trash cans with the most adding machine paper. In the morning I visited them and asked them to show me what they do. A couple of days later they were using a spreadsheet with a bit of Quick Basic code. Every single one of them were good employees, They had to be.

      I am a hacker, not a Programmer. Whenever someone suggested we sell my programs I said "it won't work."
      No comments, spaghetti code. I still haven't taken a single course. Almost all of our current production software is purchased or written by our internal 'real' programmers. I can still do a report needed for a meeting with a customer next Monday morning in a couple hours that would take a pro several days only because I know where the data lives and stuff like UserDate2 is Arrival DateTime. I will retire in a few months after we finish transitioning to new software the a good report writer and our programming department will take it from there.

      We have about 6 times more employees now compared to when I started doing this. Our companies are all profitable.
      All the employee tasks that were automated are still with us or retired or nearing retirement.

      Technology has reduced time to repair in our repair centers and we sill have more mechanics than ever.

      Good employees really are Gold.

    12. Re:Good employees are gold by Kaenneth · · Score: 1

      I get all my sources from oral folktales; lemme run down to the senior center and ask them about stories their grandfather told them.

    13. Re:Good employees are gold by barc0001 · · Score: 1

      > On that note; if I have a good employee, and I write some code that deprives them of anything with which to pay them for, a few things are happening, and will happen:

      > 1) I was grossly underutilizing the good employee to begin with
      > 2) I will find something else for this good employee to do.

      That will work for some places but not all. Suppose you run a trucking company with 15 office staff and 85 truckers. Here come the self-driving trucks for long hauls so now 50 of your truckers can be replaced with machines (the other 35 do inter city work with lots of manual loading and unloading of small loads so not ripe for automation. yet.)

      What job can your company give those 50 people?

  13. take away $10/hr jobs and create $20/hr jobs by Anonymous Coward · · Score: 2

    I automated a bunch of tasks that resulted in us hiring less $10/hr positions, but it created $20/hr positions. I was moved to new projects but we needed jr devs on board to support the scripts I left behind. We need more $20/hr jobs, not more $10/hr jobs. The latter isn't going to pull anyone out of poverty.

  14. That's right. by Anonymous Coward · · Score: 3, Insightful

    Any job that can be automated will be . End of discussion.

    And where do all those displaced workers go? Rely on the retraining fairy tale?

    For one, everyone cannot be retrained for a marketable profession. And who knows what will be marketable by the time they're done.
    And only so many people can work in any profession before it gets saturated.
    And it's one thing if someone is in say their 20s, but sending a middle aged person for retraining? Even if they could do very well, employers don't like hiring old (over 40) people.

    And in the past when workers lost their job because of automation, they were SOL. If they were LUCKY they got a job lower on the socioeconomic scale. Those weavers who were displaced in the Industrial Revolution became unskilled laborers when they could. Supervisors? Nope - unless they knew someone. Machine operators? Nope - they trained and hired kids to do that.

    We really need to think on what to do with those displaced workers because they're all not going to crawl away and drink or do opioids until they die; which is exactly what's happening in much of parts of the country that is being decimated because of our changing economy.

    1. Re:That's right. by Anonymous Coward · · Score: 0

      We eat them, duh. There are too many people as it is, time to start building Soylent Green factories.

    2. Re:That's right. by Anonymous Coward · · Score: 1

      And where do all those displaced workers go? Rely on the retraining fairy tale?

      Where do they go when the entire shop shuts down because it is no longer competitive? The jobs are going away one way or another. Unless they're union workers, you can't expect someone to pay them to do a job that is no longer needed.

    3. Re:That's right. by Sarten-X · · Score: 5, Interesting

      Rely on the retraining fairy tale?

      Yep.

      For one, everyone cannot be retrained for a marketable profession. And who knows what will be marketable by the time they're done. And...

      And those are all strawman arguments.

      Automation doesn't happen overnight. If I automate a production process, it's just one small part of the industry. There are still jobs available for the displaced workers on other lines production lines or in other departments. As an example, they might not be holding the meter, but they would be reading the test report. In the time it takes to automate a whole industry, the oldest workers usually retire, the mid-career ones head toward management, and the youngest (who started their career when automation was starting) are easily able to move, because they're grown alongside the new automated processes.

      It's a common fallacy to think that someone like me (occasionally an automation specialist) will come into a factory in the morning, and put a thousand people out of work by evening. The reality is it takes about 20-30 years to fully automate an industry. Automation just shows such promise that most industries (even those that were reluctant in the 1980s) are about halfway down that road now, so people look around and see automation everywhere, and get worried, even though the unemployment rate has actually dropped, and workforce size has stayed relatively flat.

      Now, I'm not saying automation isn't disruptive, and in the short term and small scale it can indeed be devastating to a local economy, but at a national scale it isn't going to lead to any major economic collapse.

      --
      You do not have a moral or legal right to do absolutely anything you want.
    4. Re:That's right. by Anonymous Coward · · Score: 1

      Claim 1:

      any job that can be automated should be.

      Claim 2:

      We really need to think on what to do with those displaced workers because they're all not going to crawl away and drink or do opioids until they die

      The underlying premise of Claim 1 is that *overall* production/efficiency/whatever will go up if we automate process X. However, this is not necessarily the case. Consider the following counterexample:

      Sally sells seashells by the seashore. Alice automates abalone accumulators with an ALGOL application. Sally requires $10/unit_work. Alice requires $30/unit_work, but due to "automation" can perform Sally's job in a quarter of the time. Thus, for one unit of Sally work, Sally costs $10, and Alice only costs $7.5. It stands to reason that Seashore Shells Syndicate will fire Sally, hire Alice, and we will all enjoy cheaper seashells and live happily ever after.

      However, this neglects to address what, exactly, Alice and Sally would be doing with their time otherwise, and it turns out this is important not just for their well-being, but from a production/efficiency/whatever standpoint as well. Notably, if Sally crawls away and drinks or does opiods until she dies, her production capacity is simply *lost*. Recall that Sally's work, in the presence of automation, is still worth $7.5/unit_work to the seashell market. If it is the case that Alice, if not hired by Seashore Shells Syndicate, would perform some equally worthwhile work, then by firing Sally and hiring Alice, the economy as a whole *loses*. Of course, Seashore Shells Syndicate wins, but this is at the expense of everyone.

      To make the example concrete: Suppose that seashells are worth $15 (they must be of greater value than Sally's wage, otherwise she would never have been working there). Sally, selling seashells, generates $15 of value in exchange for $10. Her net value to the economy is, therefore, $5. In other words, everyone else, averaged together, realizes a net benefit from Sally's employ. Let Alice's net value to the economy if she works at Seashore Shells Syndicate be $X (since we don't know what else she is doing with her other 3/4 work_units). Since we have assumed that she would still be performing worthwhile work elsewhere, even if she didn't work at SSS, her value to the economy is $X regardless. Therefore, if Sally loses her job to automation and turns to drugs and alcohol and is otherwise unproductive, *the economy loses $5*. In other words, it is not just Sally who loses, WE ALL LOSE. That's right: by doing a thing more cheaply and efficiently, it is possible that WE ALL LOSE.

      This is because Sally's work *is of some value*. By not employing Sally to do *anything*, we are wasting that value. This is entirely possible in the modern economy in the presence of minimum wages, etc, since if Sally's value falls below the minimum wage, she must necessarily do nothing, and what value she still possesses is wasted. It is therefore entirely possible that, for example, even if fast-food workers can be "automated" for slightly cheaper than the amount for which they can be employed, it is *far from clear* that ANYONE except Burgdonald-fil-a will reap any rewards from said automation. Indeed, we may all suffer because of it. Of course, the reverse is true as well, if we can put Sally to work creating the same value, or nearly the same value that she was creating by selling seashells then WE ALL WIN.

      In conclusion, the value of automation hinges *crucially* upon what happens to the displaced workers, because crawling away and drinking or doing opiods until they die

      is exactly what's happening in much of parts of the country that is being decimated because of our changing economy.

      To sum up: If Alice and Sally are both still employable and can create value in the presence of automation, then automation is a public good. If Alice or Sally are not both still employable and can create value in the presence of automation, then automation may or may not be a public good, it requires numbers to be gathered and crunched.

      Cheers,
      -Scott!

    5. Re:That's right. by Anonymous Coward · · Score: 0

      Notably, if Sally crawls away and drinks or does opiods until she dies, her production capacity is simply *lost*.

      But the effect on the economy is more nuanced than just subtracting Sally. What about the revenue from the booze and the opioids?

    6. Re:That's right. by Anonymous Coward · · Score: 0

      Any job that can be automated will be . End of discussion.

      And where do all those displaced workers go? Rely on the retraining fairy tale?

      For one, everyone cannot be retrained for a marketable profession. And who knows what will be marketable by the time they're done.

      That isn't really an argument against automation.
      It wasn't all that long ago since we had an article about someone automating their own job and used the saved time for themselves rather than handing it over to the company they worked for.

      It is completely pointless that anyone works with something that can be automated, it is much better to just automate the task.
      The problem is when the value that the automation creates isn't assigned to the previous worker.
      OTOH it doesn't seem fair that people who worked with tasks that can be automated should be allowed to sit on their ass while others still has to work.

      That is where UBI comes into to picture.
      With more and more wealth being created without any human putting work to it something needs to be done to distribute that wealth.
      Otherwise we fall back into a feudal system where ownership itself creates wealth and this tends to lead to stagnation, dismantling of capitalism and eventually bloodshed.

    7. Re: That's right. by Anonymous Coward · · Score: 1

      Thatâ(TM)s fine and dandy until you turn 40. Then what do you do?

    8. Re:That's right. by Anonymous Coward · · Score: 0

      Say it with me now:

      "First they came for the farmers, and I did not care. Then they came for the factory workers, and I did not care. Then they came for the retailers, and I did not care. Soon they will come for more, and I will not care."

      These idiots do not care one iota about others having meaningful employment. Everyone else could all go bankrupt today and they would still not care as long as their own lifestyle remained the same. Nothing I, you, or others like you say, however correct factually, morally, or ethically, will convince them to care. Much less do anything about it. That's the whole damn reason we're in this mess to begin with. The general public in the US has decided not to work together for their own best interests, and the robber barons and would be dictators present in every society are taking full advantage of it at every possible turn. Until you can get these idiots to care and work for the common interest, nothing will change.

      However, that's incredibly and increasingly unlikely. As the US has prided itself on complete individual self-reliance and demonized it's social structure for decades. Worse, many have been and are continuing to be raised with the mentality of everyone being beneath them. That everyone is disposable just like last month's phone, and the only reason to show any kind of reverence or compassion to others is when demanded to by powers greater than theirs. This mentality is sociopathic, and it should be no surprise to anyone that US society is in the shape it's in. The US enshrined every last one of the seven deadly sins as socially approved virtues. Not by any demon or religious comeuppance, but by their own will. What we are witnessing is the fall from grace of a nation for nothing more than their own choices. Choices that will be very difficult to change, and may not change soon enough to avoid disaster.

      Enjoy the coming dystopia. We've earned it.

    9. Re:That's right. by Attila+Dimedici · · Score: 1

      The same place all of those farmers went to when we automated many of those processes.

      --
      The truth is that all men having power ought to be mistrusted. James Madison
    10. Re: That's right. by Anonymous Coward · · Score: 0

      Sounds like you are saying we need to get rid of minimum wage. Let the wage fall to what their output is worth. And if they can not live on that wage then they are by definition a net negative irregardless of if they produce something.

    11. Re:That's right. by Anonymous Coward · · Score: 0

      And where do all those displaced workers go?

      Where do they want to go?

      You had a tedious, error-prone or laborious chore that wasted hours of your life every day or every week. Or maybe it risked your life.

      Then I fixed your problem, making your job much easier, less annoying, and/or safer. Why are you asking me what you should do? If you don't want to sit on your ass and watch the automation take care of things, then go find whatever you want instead. And if that is tedious or unsafe too, come see me again.

      Are there really people who like dragging plows through the dirt, offended by the idea that horses or oxen could pull the plow instead? If that's your attitude, you're the problem.

    12. Re:That's right. by ceoyoyo · · Score: 1

      "For one, everyone cannot be retrained for a marketable profession"

      If this is true (I doubt it, but it might be) then you are saying that those people are useless to society. They should be given a reasonable pension and the freedom to enjoy the remainder of their lives.

      The real problem is that some people with very poor education and not much skill have been raking in the cash at certain jobs that are ripe for automation. THOSE people may not be able to be retrained for another job that pays as much. I feel for them, that's tough, but on the other hand, they've been collecting big fat paycheques for years.

    13. Re:That's right. by Anonymous Coward · · Score: 0

      Working is just efficient survival. We've already reached a tipping point where not everyone needs to work in order for everyone to survive. Current estimates are about 50% of the entire USA work force could be removed while still maintaining the same or better work hours and current levels of productivity. Nearly half of jobs are of zero or negative value.

      Humans need something to do, but busy work is not the way.

    14. Re:That's right. by Kaenneth · · Score: 2

      More art and handcrafted luxury goods is the answer.

      Hollywood, Broadway, Netflix, Video Games, Etsy, Books, etc. are not 'productive' yet employ large numbers of people; and people appreciate things being custom crafted instead of cranked out automatically.

    15. Re:That's right. by jrumney · · Score: 1

      'Technological Unemployment' has been happening since at least the start of the Industrial Revolution. The impact over 2 centuries can be seen in our unemployment figures today. There have been periods of depression, and we may be in for another one soon, but people are more resilient than you give them credit for, even middle aged codgers like me, and we will get through it just like our ancestors did, probably for the better for our quality of life in the long run.

    16. Re:That's right. by d0rp · · Score: 1

      I think you just said the same thing as the post you were replying to. The implication is that not everyone can be retrained, meaning that some of the people displaced won't be able to be retrained, not that everyone displaced would be untrainable.

    17. Re:That's right. by ceoyoyo · · Score: 1

      Yes. I summarized what he said using a lot less words, and recommended a course of action.

      If you can't be retrained it means you're useless. If people like that exist, we can (a) make up pretend jobs for them, or (b) tell them to go and do whatever makes them happy. The OP seems to be voting for (a).

      To reiterate, I disagree with him. People, even ones who are (gasp) over 40, are perfectly capable of learning new things.

    18. Re: That's right. by Anonymous Coward · · Score: 0

      Thank you for your beautiful explanation of the full economic consequences of automation. You forgot to mention an important factor in this matter. If Sally is going to be fired the economy (as a whole) would not only lose the residual value produced by her job but she will no longer be part of the economy as a consumer of goods and services. Remember that a robot doesn't need a house, it doesn't need food or beverages, it doesn't have any hobby, it would not go to on vacation...and so on.

    19. Re:That's right. by Anonymous Coward · · Score: 0

      Aha, I see the problem here.

      Notably, if Sally crawls away and drinks or does opiods until she dies, her production capacity is simply *lost*.

      Don't do it, Sally! NOOOOOOOOOOOO!!!

      Recall that Sally's work, in the presence of automation, is still worth $7.5/unit_work to the seashell market.

      I'm not so sure. Your story revealed that Sally is suicidal. Because of that, I'm very suspicious about any claims about her utility. I think when you go to measure her productivity, you're might find a corpse and a pile of unfinished seashells, whether she's trying to compete with robots or not.

      if Sally's value falls below the minimum wage, she must necessarily do nothing, and what value she still possesses is wasted

      That's the case anyway, without automation. If someone's work isn't worth "enough," then we have all decided we would rather get nothing from them, instead of something. The whole point of minimum wages is to tell sufficiently-low-productivity people that we would rather they die, and we're willing to use government force to encourage them by denying them income.

      Automation, though, gives us an alternative to getting the work from people. Robots can work for less than minimum wage without causing a violation of the law. They allow us to have production in spite of our other anti-humanitarian efforts, such as minimum wage. They let us have our hateful attitude without suffering additional economic consequen-- oh. Oh, I see what you mean. We should be spiting the productivity itself (purposely damage the economy), in order to keep pressure on legislators to repeal minimum wage laws.

    20. Re: That's right. by Anonymous Coward · · Score: 0

      Those are paid for indirectly from tax credits, unemployment, food stamps, theft, or donations from others.

    21. Re:That's right. by Austerity+Empowers · · Score: 1

      None of that matters. It will be done. In the name of capitalism, in the name of libertarianism, we will realize that some amount of socialism produces the most optimal end result. It is an unsellable position today, but we're going to make it happen by accident.

      The alternative is to try to regulate this, attempting to define "acceptable automation" which is stupid and unlikely as corporations continue to skirt the law in order to one up each other, ultimately yielding the same result. Or you can try to get us all to behave unionlike, which won't ever happen. We can't even stop work from moving over very clearly defined geographical borders, attempting to draw any arbitrary law on abstract concepts like automation are lost.

      Be less afraid of automation and be more focused on learning the tools, limitations and methodologies.

    22. Re:That's right. by Austerity+Empowers · · Score: 1

      I would say your example is a job that can't be automated. This is an example that many of us face everyday. Technically, an apparatus can be constructed. But it will take more time and money to build than just doing the job. So it can't be profitably automated (for now). Now, continuing your example, perhaps Seashore Sells Syndicate examines its process, and it so happens to have a lot in common with a number of other businesses. And Al's Automation Association happens to sell a tool that each business could use. This is how MS Office polluted the planet.

      Yes each company might have to tweak their process, and provided those tweaks are not viewed by management as essential, it gets automated. Your hope is to be a busyt worker bee in a very niche industry.

    23. Re:That's right. by Anonymous Coward · · Score: 0

      The "jobs" are not automated. The "tasks" are. They will go to the jobs with the tasks that are done by humans.

    24. Re:That's right. by Anonymous Coward · · Score: 0

      > And where do all those displaced workers go? Rely on the retraining fairy tale?

      Prostitution, youtube blogging, selling organs, donating blood, etc

    25. Re:That's right. by Anonymous Coward · · Score: 0

      I don't believe that there are folks who cannot be retrained for marketable professions.
      It doesn't make any sense.
      Right now they are "unemployable" because they lack certain basic skills.

      BUT

      the "unemployable" PLUS an intelligent cellphone as a combination work-unit most probably IS employable.

      So on the contrary to the doom and gloom. My prediction is that automation will cause the currently unemployable to be employed and there will be ZERO unemployment except for those who do not wish to work.

    26. Re: That's right. by Cajun+Hell · · Score: 1

      The economy doesn't need consumers. Consumers need the economy. Consumers are the "problem" that the economy tries to solve. If you take away consumers, you take away the need for everything else.

      --
      "Believe me!" -- Donald Trump
    27. Re: That's right. by Anonymous Coward · · Score: 0

      Well let's see. Since turning 40 I've gotten two additional Masters degrees, taken on an annual mission trip where I aid people through trade work which is quite different from my full time job, and I'm learning a new language.

      What I'm not doing is sitting around pissing and moaning about how unfair the world is because I haven't died yet.

    28. Re:That's right. by terrycarlino · · Score: 1

      The employment is not meaningful if it is not necessary. If it can be automated than it is not meaningful to do it the hard way.

      Life is an always changing backdrop to our activities. Originally everyone had to hunt for their own food, make their own fire, and find their own cave. Culture, which itself is always evolving, along with civilization has made it easier for people by allow us to specialize. But as Heinlein said people are generalists. Specialization is for insects. We should always be ready for the next evolution. The next change.

      If we teach our children that they can stop learning when they graduate and that they should expect to get a job an keep it for the rest of their life, we are doing them no favors.

      You talk as if the "U.S. public" is a thing. The reality is that just because something is good for you does not mean it is good for me. Ever decision, private, public, political, cultural, creates winners and losers. Sometimes individuals are neither because the decision doesn't effect them at all. Other times the losers deserve to lose. My self interest is not necessarily the same as yours, and conversely your self-interest may go against mine.

      Individualism in the U.S. is important, but collectivism is also important, but traditionally that collectivism was expressed through private collectives, not political parties. So people express their collectivism through their religion, clubs, and other organizations.

      No one demonizes social structures. Many people simply feel that government bureaucracy is not always the best method to solve all problems.

    29. Re:That's right. by terrycarlino · · Score: 1

      Of course there real problem isn't that they can't be retrained, it's that they don't want to put in the cycles necessary to be retrained.

      These are often the same folks who wasted their time during that lengthy period of free education they were afforded early in life.

      Because Uncle Joe was in the union they managed to get a cushy job in some establishment that afforded them money for doing some brainless job that did not require them to learn anything. Now that job has been automated and they are completely unwilling to learn anything new. They be all to ready to throw some wooden shoes into the mechanism though.

    30. Re: That's right. by Anonymous Coward · · Score: 0

      Clearly, we need to execute anyone who is making less than the average wage. They are a drain on improving the average value of human life.
      So kill off the bottom half. And then repeat until just before you get to me. Then we will all be better off.

      See the Pirate riddle for more nuanced mechanics. Personally I favor a solution where the captain gets nothing and everyone else splits it equally.

    31. Re:That's right. by dgatwood · · Score: 1

      That seems like quite A Modest Proposal.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

  15. Hunters and gatherers by Anonymous Coward · · Score: 1

    Let's go back to being hunters and gatherers again so that we all can be busy.

    I don't understand the fixation on full employment. If a politician makes promises of full employment then that should be a very good reason to not vote for him or her as (s)he obviously does not have a vision of where things should go. In the end the purpose of all work is the abolishment of work.

    1. Re:Hunters and gatherers by CaptainDork · · Score: 1

      I gather you've never hunted.

      --
      It little behooves the best of us to comment on the rest of us.
  16. Must be tough for prospective parents by Anonymous Coward · · Score: 0

    Deciding whether to have kids. Even if they make it through college they still may not have a job. Especially in 20 years when automation has really progressed.

    1. Re:Must be tough for prospective parents by ichimunki · · Score: 4, Insightful

      If all the jobs are automated, and no one has any jobs, who will buy the stuff the machines produce?

      --
      I do not have a signature
    2. Re:Must be tough for prospective parents by GameboyRMH · · Score: 1

      The leading theory that apologists for our dumpster fire of an economic system have come up with is that the 1% will be able to drive enough demand to employ the 99% who will not purchase much beyond the bare essentials of participating in the economy. I'm serious, that's the future they have to offer.

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    3. Re:Must be tough for prospective parents by Anonymous Coward · · Score: 0

      The currency being pumped off to tax heavens?

      Let the world burn, but increase some numbers on magnetic storage.

    4. Re:Must be tough for prospective parents by dabadab · · Score: 1

      You DO realise that it's a problem of distribution, nothing else, don't you?

      --
      Real life is overrated.
  17. any asshole's job that can be automated by MrKaos · · Score: 1

    should be, because they're an asshole.

    The other option, of course, is to pedantically document work-around for bugs, create instructions, add a few steps to make sure it won't break and then inform the asshole's manager that this is the process to ensure that a certain business process completes properly. A few of these and the asshole will be begging you to automate their job.

    Either way, you win.

    --
    My ism, it's full of beliefs.
  18. my first job / project by fattmatt · · Score: 1

    My first job as an ME intern during college was to help design a machine to automate product inspection.

    I was present when the machine was moved into QA department ... right in the center of the human inspectors.

    They knew what their new co-worker was about to do and they were staring at me. It was awkward but such is progress.

    1. Re:my first job / project by fattmatt · · Score: 1

      that happened everyday

  19. other jobs waiting by Anonymous Coward · · Score: 0

    Even if you get automated out of your job plenty of other jobs are waiting to be filled. USA has lowest unemployment in over 50 years. Highest employment rate in 50 years. Companies can't find enough help right now.

  20. I'm doing that right now by Anonymous Coward · · Score: 0

    Posting anon.

    I'm finishing up a project to automate some claims payment processes.

    Business benefit is a few jobs gone, reduced expenses.

    Technically, it's interesting.

    Ethically, it's just the evolution of technology, There are way less farmers than there were 100 years ago.

    Anyway, I need to get back to my job of replacing other people's jobs with automated processes (now it doesn't sound so ethical...).

  21. The other way is sad too by Anonymous Coward · · Score: 4, Insightful

    The other way is sad too. Having employees do busy work that could easily be automated is kind of soul-crushing in its own way. It's like watching someone dig a tunnel with a spoon when you're standing next to them with a shovel.

    It's sad to see someone lose their job, especially if they haven't built skills to get their next job. But we would never go the other direction and purposely remove automation and modern tools from people so that we could hire additional folks. The fact that we never choose to go backwards means that we should be wary of being too critical of moving forward.

    1. Re:The other way is sad too by turp182 · · Score: 4, Interesting

      When considering IT efforts I like to ask people: "What do you do that makes you feel like a robot?" and/or "What sucks the most?"

      That's where efforts should mostly be focused when not purely focused on revenue generation.

      There is no shortage of answers to these questions, in any organization.

      --
      BlameBillCosby.com
  22. You will never automate yourself out of a job by Drewdad · · Score: 1

    Bears repeating: You will never automate _yourself_ out of a job.

    Quitting seems like a Quixotic gesture.... just kinda delays the inevitable while they find a new engineer.

    1. Re:You will never automate yourself out of a job by eford49 · · Score: 1

      Bears repeating: You will never automate _yourself_ out of a job.

      Quitting seems like a Quixotic gesture.... just kinda delays the inevitable while they find a new engineer.

      Au contraire! Didn't Edison get fired after "automating" his tasks as a telegrapher? And how many of us have found ways to make our own job easier thru a little self created automation? Only later to discover that started a spiral that led to elimination of the entire task (and position)? It's not always someone else's fault that work gets automated. When it happened to me my career took a new direction and it was actually beneficial.

    2. Re:You will never automate yourself out of a job by drinkypoo · · Score: 1

      I've done it, so you clearly have no idea what you're talking about, and can safely go away without decreasing the quality of dialogue on slashdot.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:You will never automate yourself out of a job by Anonymous Coward · · Score: 0

      I'm a sysadmin so my job is to automate myself out of a job.

      My captcha for this came up as "trapped"...

    4. Re:You will never automate yourself out of a job by Drewdad · · Score: 1

      IIRC, Edison broke the rules of his job by automating the keepalive message.d

  23. The mentality of those that issue such directives. by Anonymous Coward · · Score: 0

    The mentality of those that issue such directives.

    CAPTCHA: violins

  24. Involve workers to increase productivity, wages by raymorris · · Score: 5, Interesting

    Multiple times I've automated much of the work that a person or department has been doing. In each case, it made the workers more valuable.

    I talked to workers and watched them work. Together we looked at what tasks they spent a lot of time on, tasks that could be automated to help them achieve department goals more efficiently, while removing human error from that task. We talked about what their workflow would be after the automation and what additional value they could add after they didn't have to spend time in $menialtask.

    Being part of the planning, they were able to think about how they could more effectively accomplish department and organization goals when they were freed up from the time-consuming task we were automating. There are ALWAYS more things the company or department wants to do, worthwhile things for people to work on, that they don't currently have time to do (unless perhaps the company is headed for bankruptcy).

    The people I "automated away" didn't sit there and say "well now that I don't have to copy/paste from system A to system B, I'm useless". They said "now that I don't have to copy/paste from system A to system B, I can do these other important things to move the organization forward".

    1. Re:Involve workers to increase productivity, wages by drinkypoo · · Score: 2

      "The people I "automated away" didn't sit there and say "well now that I don't have to copy/paste from system A to system B, I'm useless". They said "now that I don't have to copy/paste from system A to system B, I can do these other important things to move the organization forward"."

      That's great when there is opportunity to do so. Most managers are shit though, and they not only don't know what to do with that employer, or outright won't let them change things either because they don't understand the change, or don't want any changes they didn't invent to occur. They flail for a while, then they blame the problem on an underling, and fire them. In my last big job I got trained to do a bunch of marketing stuff which we then never did because the marketing manager spent her time sniffing markers, literally. I had mostly automated my job and needed other stuff to do, but it wasn't my responsibility so I wasn't allowed to go outside the box. Then they fired me because it seemed like I had little to do, and finally hired two people to do what I had been doing alone because it wasn't as easy as I made it look.

      Most managers I've worked for have been just as incompetent. They don't understand the business, they don't understand what their subordinates actually do, and they have no idea how to improve things. They're just there for a paycheck, like everyone else. On the rare occasion that a competent manager comes along, they are usually hamstrung by management above them.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    2. Re:Involve workers to increase productivity, wages by Zmobie · · Score: 1

      While that is unfortunate for you, I don't believe that is the norm at all. I worked over 6 years doing automation in the airline industry which has probably invested more in automation than nearly any other industry except maybe manufacturing and can say that rarely happened/happens. I worked at a lot of sites around the country over those years and due to the culture of it I kept in touch with a lot of people. Generally, managers were eager to move employees on to more valuable work. Still continues to this day, and I can't believe that it is just a culture in that industry.

      Occasionally I did see an incompetent manager (not surprisingly, it was more common on the government side), but most of those were weeded out relatively quickly. There were a few exceptions similar to your former boss, but in my experience they are pretty far outside the norm. Hell even the bad managers had that mentality at least, they just weren't very good at applying it. Even in my current roll out of that industry, most of the managers here have to be pretty intelligent about the tech and business or they shitcan them before they do much damage. You probably did just get unlucky with your boss, or they were really unfamiliar with how to adapt to automation.

    3. Re:Involve workers to increase productivity, wages by barc0001 · · Score: 1

      > Multiple times I've automated much of the work that a person or department has been doing.

      There's a difference between much of the work and all of the work though. There is a big change coming in the next 10-15 years, and it's almost certainly going to be very ugly.

    4. Re:Involve workers to increase productivity, wages by Anonymous Coward · · Score: 0

      No they didn't say that stupid marketroid bullshit. They said "well now that I don't have to copy/paste from system A to system B, I'm gonna sit here and collect a check, maybe take a nap."

  25. It's better... by Bartles · · Score: 0

    ...than training your Mexican replacements. I used to work in a small town and watched as the town's main manufacturer was sold to a Mexican company, who sent their management to Wisconsin to be trained by the 75 or so employees before the site was shut down.

  26. Surely everyone has heard? by Anonymous Coward · · Score: 0

    "You can be replaced by a small shell script" was a common nerd insult for many years.
    Now that it's commonplace, it's suddenly a concern?

    Incidentally, I HAVE replaced a coworker with a shell script. The person had a full time job that was nothing but copying numbers from submitted templates to a central spreadsheet. Even then, she regularly screwed it up. I wrote a script that did her job in a few minutes.

    I got a $500 bonus. She got "promoted" and later "let go" when it turned out she couldn't do anything useful. And good riddance.

    1. Re:Surely everyone has heard? by Kaenneth · · Score: 1

      The promotion may have been very useful in her next job search, last job title/pay rate can be important.

  27. We used to have the pleasure of walking 20 miles by Anonymous Coward · · Score: 0

    Uphill, in the snow! Just to meet with someone to file a paper.

    First you assholes automated it and drove here on your god damn horse and buggy, we couldn't believe that you went so far beyond the bible!

    After that you created the god forbidden fax machine, we fought tooth and nail to send all black pages while we lived our private lives the old way.

    Now you are telling me you want to just click a button on a website!? Unbelievable! /sarcasm

  28. Automation is fine, if.. by Anonymous Coward · · Score: 0

    Automation is fine if the thing you're automating can be done *WELL* by a machine. It's when you start lowering your standards to fit what the machine is capable of that you run into problems. If you approach automation like that, you're just shuffling the work around. I wrote an online system that largely automated the complex back-and-forth of legal documents necessary to hire out commercial spaces in shopping malls. The client was adamant this would save time. I ran an analysis of the extant process and realised the human element was critical to error catching. I informed my client of this. "No, no, no, it'll be fine. Our users are smart." Guess how that turned out? They actually just ended up moving the workers they'd targeted from the admin team into the customer support team.

  29. Go ahead and automate by Kreplock · · Score: 1

    Refusing to do so will, at best, buy the automatees some time. At worst the whole organization will be less competitive and grow enough drag over time that someone else will take your stuff and you'll all be looking for work.

  30. That's discrimination! by Anonymous Coward · · Score: 0

    That's discrimination! We should pass a law to make sure my feelings don't get hurt.

  31. "Paperclip maker" will win, fastest. by Anonymous Coward · · Score: 0

    "Paperclip maker" will win, fastest.

    What a thermodynamical-to-oblivion stupid path to take...

  32. Fairy tale by Anonymous Coward · · Score: 0

    In the end these people will retrain and do something else as evidenced by our current unemployment rate.

    So that's how you deal with your conscious - with a myth and magical thinking.
    Most of those people went down the food chain. They are now working the part-time no benefit retail/warehouse shit job. And another job on the side.

    Retraining? Fairy tale.

    Sure there are some outliers who went back to school and got training for something marketable but for most, that's not an option. It takes money, time, and opportunity. So, someone who has a family and car/house payments is all of sudden going to be able to just go back and get retrained?

    And when one is middle aged, even if they did very well being retrained, employers don't like hiring old people (over 40).
    Also, there's this myth that anyone can be retrained for anything. Some people do what they do because that's all they can do.

    Most people try to initially end up as high on the food chain as they can. How many pre-med "majors" did we see in college only to be weeded out in Organic? Or weeded out in Med school.

    No, all these displaced workers are going to be a serious problem in our society - actually they are. Guess why we have such an opioid epidemic? Look at the demographics and areas of the country for where the problem is most severe. Mostly areas that have been hit hardest by globalization and the decline of manufacturing jobs.
    There's a very serious problem coming and just burying our heads an spewing trite things like the retraining fairytale is just going to make the problem worse.
    And when that happens you get: Nazi Germany, Venezuela, Cuba and every other country that revolted against the rich and establishment.
    And in the USA, we have over 300 million guns floating around - more than enough for a revolution.

  33. We are not there yet by chispito · · Score: 1

    Have you ever been at a growing company? At some point an entire team gets replaced by a module in software, but that leads to better jobs elsewhere. When a company makes more money, they hire more people to keep expanding. The automation enables scaling up. Someday this cycle may change, but we're not even close yet.

    --
    The Daddy casts sleep on the Baby. The Baby resists!
  34. automate =/= firing by Anonymous Coward · · Score: 0

    it is the choice of the upper management, you can say I provided the tool. but, at least in case of the first example in the article. The company should not fire the mold maker. In the article, it mentioned he perfected some tools and processes in mold making in the 30 years or so. The 3D printer is a better tools, it doesn't really replace a human that can improve. What the mold maker need to realize is he/she needs to learn 3D printing related to his/her job.

  35. They have obviously not managed to automate wisdom by Anonymous Coward · · Score: 0

    The idea that people deserve to be unemployed because some keyboard monkey thought of a way to give their job to a machine sounds like a case of kicking the victim. I wonder how those same nerds would feel if a catastrophic solar flare or social upheaval reduced their technological utopia to ruins and they spent the rest of their short lives being brutalized by larger, less intelligent sociopaths who felt that they deserved their plight because they were too weak to hunt or farm?

    It would be wise to show some compassion for those you elbow out of the way on your climb to the top of this technological house of cards. You may well meet them again on the way down.

  36. Etihcs versus being low cost provider by Anonymous Coward · · Score: 0

    My company will retrain employees or reduce head count through attrition.

    But I'm in an industry that can allow this.

    The problem is that many companies work on tight margins. So there is a conflict between moral compass and keeping a company in business.

    Take TVs. Imagine two manufacturers. Each produce identical TVs in every way. Company A finds a way to reduce the cost of a $1000 TV to $900. They can do this through automation and letting people go. The morally correct thing to do is not let any employees go. But that means the TV is still $1000. If they don't do this and company B makes the same automation change and lets people go, the company with the moral compass properly functioning loses in the market place.

    We really need to move to a living wage in the USA. Start small like $100/month for everyone but we need the workflow in place for when this needs to be $1000/month!

  37. Re:bad for dumb people by iamgnat · · Score: 3, Informative

    "The ones losing their job due to automation are dumb people, factory workers, people pushing shelves. They truly desrve it."

    Big myth, the people losing their jobs are tech workers and most of them automate themselves and their co-workers out of the job.

    I disagree with who they disparaged, but I also disagree with you too.

    I have been doing process automation for 24 years now and no one has ever lost their job because of my work. That was because they were smart enough to not be tied to dead end monotonous jobs and when I presented them with the ability to do a tedious job faster (or not to have to do it manually at all) they used that extra time to perform other tasks.

    There is simply always more that needs to be done and automation frees us to work on other things. If someone isn't willing to invest in themselves to learn new skills and find new things to do to stay relevant, it's not the fault of the automation if they lose their job.

  38. Automating coworkers out of a job is hard. by Anonymous Coward · · Score: 0

    I prefer to just accuse them of making some sort of racist, sexist, or homophobic remark.

    Much less effort, much more effective.

  39. we need medcare for all in the USA befor the jail by Joe_Dragon · · Score: 1

    we need medcare for all in the USA befor the jail fills that role.

  40. BTDT by ElizabethGreene · · Score: 1

    I've done this, automating a half-dozen data entry people out of jobs by using clever work* to connect Great Plains to our case management system.

    * More specifically using VBScript to read invoice data from our sql database, import the customer and invoice data with Integration manager, and a separate process to record success or failure back to the CMS.

    Most of them moved to doing other more interesting work, and a few left the company. I do sometimes feel bad about it, but the work was drudgery. No-one should have to endure years of copy-paste-copy-paste-copy-paste-copy-paste-copy-paste-copy-paste-copy-paste-copy-paste. That's a long slow death.

  41. Re: bad for dumb people by topham · · Score: 1

    This.

    I automate tasks, I've eliminated or changed a lot of tasks. Elimination of jobs is a management decision. Automating tasks is what I do.
    The vast majority of employees I've worked with appreciated me eliminating or reducing the burden of the tasks in question.

  42. What do you do with the people out of work? by rsilvergun · · Score: 4, Insightful

    I keep hearing that the only solution is to come up with new jobs for them, but there doesn't seem to be much of anything. When I was a kid it was coding and then the H1-Bs and outsourcing took those jobs. Then it was biotech, but those jobs never really materialized in mass (and you need a 4-6 year degree to get them).

    I keep saying this on Automation threads, but there was close to 80 years of strife and unemployment following the industrial revolution before WWI & II came alone (the largest government backed guaranteed jobs programs in history, which I could take the credit for that observation but it was Rob Reich who made it). We blew up most of Europe & Asia and killed tens of millions of working age males. The 20th century equivalent of Aztec sacrifice to cull the population.

    Are we gonna do that gain? If not what are we doing to do with all these people? Look at the American Indian reservations before the Casinos if you want to see what life is like for people who aren't needed by anyone. Do we want large masses living like that? If not do we have a solution besides "Wait 80 years for a technological revolution to employ everyone"?

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
    1. Re:What do you do with the people out of work? by atrex · · Score: 1

      Well, one thing to compensate for unemployed masses is something like Universal Basic Income. There's also other professions like the traditional trades (carpentry, plumbing, electricians, etc) that can't be easily automated away. Climate change is also creating an imperative to rapidly ramp up in things like the manufacturing and installation of solar panels and anything else that can be done to curtail and reverse greenhouse gas emissions.

    2. Re:What do you do with the people out of work? by Zmobie · · Score: 1

      This is hyperbolic rhetoric from anyone afraid of change in general. Most of the reason that happened is because of the societal shifts that accompanied the industrial revolution. Everyone needed to go from trying to live on a plot of land and do everything themselves to a centralized production model. This required people to relocate and change the mindset of the past. Everyone now needed to congregate to do work, not sit in their shack of choice god knows where and have to understand an entire process to get any work done. Due to the resistance by the general population, that became difficult for people to accept until we had a uniting effort like a large scale war to fight. Before then, most of the fighting the US was doing was with the native american tribes and the Cuban Revolution (which was not a large scale war).

      WWI was the first large scale conflict of the more 'modern' era and everyone quickly realized it really was an entire country having to fight the war simply because turn around time for both sides to produce supplies and machines for fighting was significantly better. Not to mention we were literally able to re-tool production to fit strategic needs as opposed to the old war mentality of fight with what you have because building a new one takes YEARS. As a funny aside, strange now that technology has advanced seriously on this front we are back to that in some ways (i.e. that aircraft carrier better not sink...). This led people to FINALLY overcome their aversion to industrialization (not to mention the idea had been around for a couple generations by that point). WWII was more of the same only by that point technology was openly embraced because everyone saw how much advancement was made during WWI. At the end of the day it really just fueled our love-affair with war-age technologies that continues to this day.

      As I also alluded to, the old mentality had largely died off in those 80 years enabling people to embrace the new technology and society around it. The same is happening now, but the technology advancement is happening at a much slower pace than the during the industrial revolution.

      Automation has been around for 30+ years and is still laughable low on overtaking most labor markets. I work as an automation engineer and can tell you it takes TIME to not just distill the processes down into a good logic flow, but to produce the technology required for that flow and to install it. When automation happens it is not an overnight thing at all, and the current major automation efforts are focusing on the low hanging fruit still. Industries with razor sharp margins that need to be able to breath, jobs that really are just time drains and don't require a lot of thought, and market correction where work was being way overpaid for to begin with. I'm sorry to all the manufacturing types out there, but getting $40 a hour to put a couple of screws in something is not what I would call valuable skills deserving more than everyone else. People may work hard at a simple job and that is admirable in a lot of ways, but as far as economics that alone is not what a person can live on.

      Like it or not we are in a capitalist society and must compete on a global scale. That means efficiency will win out at the end of the day and society views each person mostly as a sum of their skills. I readily agree that it is a cold and callous viewpoint, but that is reality. As many others have pointed out, if we don't do it someone else will do it because Pandora's box is already open.

      I would completely disagree with the viewpoint that automation could be apocalyptic to the economy and working though because the market simply doesn't work that way. Think about it this way, if automation starts seriously driving up the unemployment rate to something really alarming, even just 10%, how exactly will companies continue to invest in it? If that big of a segment has no real income who exactly is paying for these goods and services that would allow companies to have enough capital

    3. Re:What do you do with the people out of work? by Anonymous Coward · · Score: 1

      Increase taxes (which can be safely done since automation is making the economy more efficient so it can affort a higher tax rates), then implement universal basic income. Those who are put out of a job due to automation will be in a much better situation. Those taxes can be further used to subsidize education so the people whose jobs were automated can move to higher-skilled jobs. At the end of the day, automation doesn't make wealth disappear, it just redistributes it, and that can be solved with careful use of taxation.

    4. Re:What do you do with the people out of work? by RobinH · · Score: 2

      What are you talking about? The unemployment rate is at an all time low. We can't hire unskilled laborers fast enough.

      --
      "I have never let my schooling interfere with my education." - Mark Twain
    5. Re:What do you do with the people out of work? by Anonymous Coward · · Score: 0

      I agree with you, and I just invented an argument as to why people can't be re-educated.

      Lets assume that you are not that good with Math. Now lets say that you need to re-educate yourself to be person that solves the biggest math problems known by humankind, ever. Could you do it? This is what it will probably feel like for those who lose their jobs and there is nothing on their skill level where to apply. You need to be trained to do something that can't be really be trained, because we don't know how to do it. We can give some basic information, e.g. how to add numbers together and tell all the formulas that have been invented so far, but we can't tell you how to solve those problems. In order to solve them, you need to be somewhat genius, and how do you train people to be like that?

      I am using this example, because only jobs that can survive from weak AI revolution are those that can't be really trained.

    6. Re:What do you do with the people out of work? by Anonymous Coward · · Score: 0

      > There's also other professions like the traditional trades (carpentry, plumbing, electricians, etc) that can't be easily automated away.

      These jobs are already filled. We are talking about massive amount of new employees that don't have a job yet. So even if those jobs don't go away, those won't offer any solution to the unemployment problem.

      > Climate change is also creating an imperative to rapidly ramp up in things like the manufacturing and installation of solar panels

      Manufacturing is the first thing that gets automated, it doesn't provide new jobs. Solar panel installations could offer jobs, but how much?
      The Kamuthi solar facility provides power for 750 000 people. It was build in 8 months and cost $679m. You could perhaps hire 10 000 - 20 000 people to build it, so they would have a job for a year. If the same guys keep installing new power plants every year and they work from the age of 20 till the age of 60 (40 years) and assuming the life of such plant is 20 years, they would provide electricity to about 20 * 750 000 people = 15 000 000 people. So from this we can calculate that 0,1% of people might get a job this way, assuming we stop producing electricity in any other way.

      Before you start selling me solar panels on the top of individual houses, I remind you that majority of human population lives in cities, in apartment houses and that is only going to go up. Feel free to show me your calculations, but I doubt that you can employ the large masses this way.

    7. Re:What do you do with the people out of work? by Anonymous Coward · · Score: 1

      > I work as an automation engineer and can tell you it takes TIME to not just distill the processes down into a good logic flow, but to produce the technology required for that flow and to install it.

      I have seen stupid people doing stupid things. If you have ever heard the joke "go away or I will write a cron script that replaces you"? I have almost done that in real life, except it was not triggered by cron, but instead a Jenkins timer. And yes, the person got fired, because after that there was nothing he could do with his skills.

      I currently writing software that takes a dozen people and a few years to get ready, but when it gets ready, I would estimate there are 200 people without a job. The funny thing is that the software doesn't really automate anything new. It just simplifies things. E.g. previously item flow was A -> B -> C -> D -> E, but now it is just A -> E, so B, C and D become redundant. And this means that all 200 who worked with B, C and D are also redundant now, and these are highly paid professionals, most of them get more salary than I do. The funny part is that doing this is 1000 times easier that trying to automate the A -> B -> C -> D -> E chain, because we are really just removing redundant parts out. If you wonder why we need a few years, that goes almost entirely into supporting legacy 3rd party systems and fixing the data that current system has corrupted.

      And this kind of situation is not rare, the world is full of such examples. Best example would be medical diagnostic AI. If we can create AI that is better at doing diagnosis than a doctor, then, even if it is used only as a tool by doctors, it will reduce misdiagnosis and thus wrong medical care, it will reduce the need for healthcare possibly by 50%. And you only need to write it once and copy it everywhere in the world with small adjustments. This is something that will happen overnight and it will have massive impact.

    8. Re:What do you do with the people out of work? by Anonymous Coward · · Score: 1

      Yeah, at the incredible hourly rate of "$Not-enough-to-put-a-roof-over-your-own-head-and-feed-yourself-god-forbid-you-have-a-family/Hour".

      See, you're homeless and malnourished, but at least you're not unemployed! Damn ingrate!

    9. Re:What do you do with the people out of work? by Dusanyu · · Score: 1

      And how much should this "Universal Basic Income" be? the US has something like this for the Disabled a "Safety net" called S.S.I. People on this wind up relying on other programs like H.U.D. Rent Assistance Programs, Food stamps and visiting the local food pantry. It is basically a Miserable life for people who are already in a bad way. As far as owning any "luxury items" like a Reliable transportation, a Decent TV decent internet access at home, Forget it if you try to save up for these things by by doing odd jobs and have more than 100 USD your out of the program. oh and as far as the rent assistance if your a disabled unwed male forget about it, find a card board box. Sorry government provided incomes are a problem not a solution

    10. Re:What do you do with the people out of work? by Anonymous Coward · · Score: 0

      Well, for right now, move into skilled trades. Automation is a lot harder for things requiring small-scale human interaction. Welding, plumbing, electrical, framing, carpentry, oil & gas pipeline, drywall, cement, HVAC, solar installer, heavy trucking operator, and so much more all are at a premium right now becuase they need a lot more workers than they have.

      Its physical, its well-paying, and for right now many of them are automation-shielded because the industry has saturated the easy-to-automate mass-scale production stuff already. The leftovers are still paying really good money!

      Heck, even garbage truck driver is out there and requires little more than a CDL you can get in less than a month. Beats the hell outta picking fruit and veggies all day!

    11. Re:What do you do with the people out of work? by barc0001 · · Score: 3, Interesting

      > There's also other professions like the traditional trades (carpentry, plumbing, electricians, etc) that can't be easily automated away.

      Sure, but how *many* carpenters, plumbers, etc are needed? Just one sector that's going to be automated to hell in the next 5-10 years is self driving vehicles. In the US alone that is projected to put 4 million drivers out of work. Truck drivers, taxi drivers, delivery drivers. Is there really enough work in trades that 1 in 50 working age adults becomes another one? To put that in perspective there are ~430,000 people in the US with a job that matches the category plumber/pipe fitter/steamfitter, 600,000 electricians and just under a million carpenters. So about 2 million of those 3 trades. If all the displaced drivers took up those trades, there'd be 3x as many of those trades. Do you think the current demand could support that kind of explosion of the workforce? Not from where I'm sitting...

    12. Re:What do you do with the people out of work? by atrex · · Score: 2

      By definition a UBI program doesn't have any requirements to be eligible for the receipt of the money. It's Universal. Everyone would get a stipend, _everyone_. So getting a job or doing work wouldn't make a person ineligible for it. Now, would someone be able to live comfortably off of it alone? Almost assuredly not. But they wouldn't need to starve to death or live out of a cardboard box (although their living opportunities on UBI alone would probably amount more to some form of community house). But by being universal with no strings attached, they wouldn't be penalized by finding any employment that would supplement and make their lives more comfortable.

    13. Re:What do you do with the people out of work? by Anonymous Coward · · Score: 0

      I keep saying this on Automation threads, but there was close to 80 years of strife and unemployment following the industrial revolution before WWI & II came alone (the largest government backed guaranteed jobs programs in history, which I could take the credit for that observation but it was Rob Reich who made it). We blew up most of Europe & Asia and killed tens of millions of working age males. The 20th century equivalent of Aztec sacrifice to cull the population.

      Unfortunately for you and Rob Reich the population actually grew bigger after the war than what it was before, yet the unemployment numbers didn't reflect that at all. They still don't. The pinko nonsense about running out of jobs has been discredited time and again.

    14. Re: What do you do with the people out of work? by Anonymous Coward · · Score: 0

      Yes, and parts b c d have zero value in any use case.

      I simplified the design of a popular product, hired a manufacturer in china to build and brand it and have it shipped directly to Amazon who handles all the logistics.

      Now I can sit back and rake in the cash, forever and ever, with no proprietary advantage, skill or role. Amazon will certainly never cut me out, so I have no need for my own sales, marketing, legal, customer service or other departments.

      Yep, nothing can go wrong with that.

      Not that most places not about manual labor arent better with fewer people.

  43. Automation for all by burtosis · · Score: 1

    Physical automation of specific tasks has been around for a long time, starting with the industrial revolution 250 years ago and leading up to today where more than 99+% of jobs no longer employ heavy labor and this number is steadily falling. Weak AI and smart algorithms are just starting to replace jobs within the last 50 and over the next 200 will likely migrate to strong AI and even more capable weak AI/algorithms which sure is on track to replace 99% of all mental labor. Within this same timeframe, humanoid android systems are also on track to become far cheaper and far more capable than humans for 99% of all jobs. How can a human compete with a humanoid android capable of doing the job better, but also working 23.5 hr days every day, but also works for far cheaper? People forget simply automating some labor screwed working class people for 70 years, probably for the same reason they are in denial that eventually virtually all human labor both mental and physical could be automated.

    Considering these technologies came from and are likely to continue to be created by large portions of the population through mental labors it sure would be nice to have everyone eventually benefit from this to the point of having universal incomes and social safety nets. Because the direction it's headed today is for all of these systems to be handed over to a few people who will then exploit the rest of humanity.

  44. I automated myself out of a job by drinkypoo · · Score: 1

    I built Crystal reports and InDesign templates that made my job easy. Then I got fired due to a conflict with the staggeringly incompetent it manager who was the son in law of the acting CEO, who was actually the CFO. Then they wound up hiring two people to replace me. Acting CEO guy is now gone, of course, he doesn't work there at all any more.

    Cluster fuckery abounds

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  45. Time to lower the full time to 30 hours and up OT by Joe_Dragon · · Score: 2

    Time to lower the full time to 30 hours and up OT pay. So that 80 hour weeks come with an BIG OT payout.

  46. There's no alternative by Anonymous Coward · · Score: 0

    It's not just about automation.

    Consider improvements in unique proposition (a hard job you automated well may be a unique proposition. Secondly, think of improved quality (Automation should result in more predictable behavior. If a fully closed loop is implemented then you actually improve quality.) Thirdly cost reduction is not to be frowned upon (Save on personnel cost and move that into innovation of your product. Doing nothing with savings is really bad.)

  47. Re: bad for dumb people by Shaitan · · Score: 1

    "I automate tasks, I've eliminated or changed a lot of tasks. Elimination of jobs is a management decision. Automating tasks is what I do.
    The vast majority of employees I've worked with appreciated me eliminating or reducing the burden of the tasks in question."

    Yes that is my experience as well both the workers reaction and the management decision. In my experience you usually automate a piece at a time here and there and it ultimately culminates and people get happier as their jobs get easier, clients get happier as response times get faster and easier. However you can't just pretend that needing less hands doesn't lead to the management decision and that the workers are thinking in terms of having an easier job not losing their job at some point.

  48. If your job can be replaced.. by Shotgun · · Score: 1

    If your job can be replaced by a shell script, you are due for a skills upgrade.

    As a SDET, my job is literally to automate people (including myself) out of a job, and that is the goal of most programmers. Just what do people think happened when a secretary was no longer needed to draft a letter, and calculators replaced dozens of engineers computing figures by hand?

    --
    Aah, change is good. -- Rafiki
    Yeah, but it ain't easy. -- Simba
  49. Well, Great employees are gold by rsilvergun · · Score: 4, Insightful

    folks who can do cryptography, AI math, complex mechanical and electrical engineering, etc.

    The key here is these are highly skilled and creative people. They're not just workers, they're creators. When you've got people literally making new things for your business yeah, they're gonna be worth while.

    This is not to say you can't make money off good employees. But you're going to run into margins at some point. Like the classic pizza example of economics. That first slice is great, and second might even be better, by the third you're pretty much done and you're probably not gonna make it to the crust on #4. Diminishing returns.

    The key here is your good employees are "doers". They aren't making new things for you and opening up new markets, they're just servicing the existing markets.

    Most of us are "Doers". Some of them are even very, very good at it. But there just aren't that many "creators". Especially in STEM fields. If there were we'd already have flying electric cars and no disease. You're expectations are too high, which sadly is pretty common among small business employers. You want the world, but you don't want to have to pay for it.

    --
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    1. Re:Well, Great employees are gold by Waccoon · · Score: 1

      You want the world, but you don't want to have to pay for it.

      This is the most important part. There are some people who insist that AI will never be smart enough to truly replace people. I feel that's incorrect. Most of the reason why outsourcing became a thing is because outsourced people were "good enough" for the money. Local workers may be better, but no company wants to PAY that much, so cheaper labor wins out. It's an economics issue -- the same that's driving our rapidly widening wealth divide.

  50. I want to by Anonymous Coward · · Score: 0

    I have several coworkers I want to automate out of a job.

  51. Karma by Anonymous Coward · · Score: 0

    Lots of smug arseholes here who think they'll never be automated out of a job.

  52. automate smarter by Anonymous Coward · · Score: 1

    When I was writing software, I was keenly aware of the possibility of putting people out of work. What I did was focus my efforts on helping them to do _better_ work. Part of it was that I wasn't going to put people on the street so the CIO/governor could squander more money on idiocy. Part of it was that I didn't want to leave behind systems that the CIO/governor could ruin with Indians. Nothing's worse than a system that's clearly broken with no recourse (like when anything goes wrong with a Google account).

  53. Re: bad for dumb people by Anonymous Coward · · Score: 0

    You qualify as a dumb person.

  54. Automation leads to Innovation by Anonymous Coward · · Score: 0

    I've automated many jobs, including my own job several times. Almost every time it freed people up to do new and creative things because they suddenly had time they didn't have to devote doing something repetitive or menial.

    There is a human cost and like it has always been humans have to adapt or fade away. Whole towns die off when the main industry that the town was founded on goes away. The people either stay in the town and die with it or move on and learn a new trade. It's hard and sad.

    Humanity overall always has to move to more efficient processes otherwise it can't sustain itself and we don't have enough control to not overrun our resources. Automation is the only way humans will survive (at least until we can leave the planet en masse).

  55. Similar story in October by Walking+The+Walk · · Score: 1

    We had a similar discussion back in October about people coding themselves out of a job, and the morality of not telling your employer if you've done that: The Coders Programming Themselves Out of a Job.

    I feel like this is going to be a rehash of the same arguments.

    --
    A recursive sig
    Can impart wisdom and truth
    Call proc signature()
  56. Re: bad for dumb people by Anonymous Coward · · Score: 0

    I just install and fuel the ovens. Putting people inside is an officer-level decision. Generating heat is what I do.

    Justify it however helps you sleep at night, but you're just as responsible.

  57. Been there by omibus · · Score: 1

    Was for a company that sold and repaired tractors. They had a 30 admins (secretaries) that worked on transcribing the time/notes from the mechanics into two other systems (one for their accountants, and one for the actual manufacture that required the information...neither system was optional). Wrote a wrapper app that the mechanics could use that dual entered the information into both systems for them. Once I was done they fired almost all of the admins.

    At the same time, this was right before the last big recession, and that company almost went bankrupt. Me reducing payroll (I was a contractor) helped keep that company alive. All those people would have been fired anyway, I got them out early to go find a new job before things got really bad.

    --
    Bad User. No biscuit!
  58. I don't feel bad by Anonymous Coward · · Score: 0

    In my line of work (Software QA), automation is a looming, slowly encroaching beast that most people are afraid of. I've automated 1 or 2 folk out of a job however, I don't feel bad. Why? Because these people had no desire to learn HOW to beat automation. Had no willingness to improve, all they did was bitch about how automation was going to put them out of a job yet when offered the chance to learn how to automate things, often replied with "That's too hard and I have no desire".

    Well, your lazy ass, "no desire" to learn automation, regardless of how hard it is, is why you now don't have a job and I still do. You either do it first or someone else is going to beat you to it. Unfortunately, tech is extremely cutthroat and automation is an inevitable future. Learn how to automate and stay relevant or...well, don't and find yourself out of a job.

  59. Eliminating an Entire Section of a Factory by Anonymous Coward · · Score: 2, Interesting

    Some years ago I worked in the sawmill industry using machine vision and automation tooling. There was a sawmill I visited in Arkansas that was eliminating a huge portion of their workforce because of a piece of equipment they had purchased that sorts lumber automatically. Before they purchased the equipment they had 3 shifts of people picking up lumber as it came out of the mill and sorting it/placing it in the appropriate bins - by width and length and grade. Each shift had about 10 people, so over 30 people lost their jobs. This was a big deal because sawmills aren't usually in large towns and this one was particularly rural, so the impact was huge. I asked the plant manager what they do in such cases and he told me that it isn't their responsibility to retrain workers for other jobs if those jobs aren't in their plant (which I understood, but the local government wasn't doing anything for them either).

    Do I think that humans should manually sort lumber? Of course not. But there's no denying the impact in cases like this one, which are common in heavy industries, and are now coming into lighter industries and so-called white collar jobs. The people on the factory floor may or may not be rocket scientists (probably not, but one never knows about unrealized potential), but you have to acknowledge a wide variation in abilities and skills across a population distribution. What happens when the line that defines "automatable" vs. "done by human" keeps moving to the right across the distribution curve? What will those people do? This is the reality of things - we either get to the point of a Butlerian Jihad against all "thinking machines" or Star Trek where people just do whatever they want for "the greater good".

    1. Re:Eliminating an Entire Section of a Factory by nnull · · Score: 1

      I don't particularly see this as a problem. Automation actually has brought in a lot of opportunities that no one has had before. If there was no automation, I would have never built up my plant. I'm seeing more and more people opening up little businesses in their garage thanks to automation. People buying CNC machines, 3D Printing machines and all kinds of things and utilizing their design skills to build unique things.

      I'm actually seeing a whole slew of decentralization away from these massive manufacturing plants to little small shops specializing in specific things and doing it well. All we need now is someone to start cataloging this stuff that people make.

  60. And there ain't no replacement jobs by whitroth · · Score: 1, Insightful

    Not for a living wage.

    I wonder how the idiots who think this is all wonderful will feel when *they* are automated out of a job. Esp. when their job was "automated" by idiots.[1]

    In the late seventies and early eighties, there was a lot of blather about how, although factory jobs were being automated and going away, the "information economy" will provide more and better jobs.

    These days, there's no blather about anything, because there are no zillions of jobs, other than low-level healthcare assistants who get paid, and treated, like crap.

    Ever notice that if you lay people off, they don't buy anywhere near as much as they did before? Can't imagine why....

    But those who think it all ought to be automated should be 110% on board with a basic income paid to everyone.[2]

    1. Like the idiot "you can check in on the pad" at my doctor's... which is too stupid to tell me "I don't see you scheduled for today", the way the person did, when someone handled me.

    2. You're worried about my BI coming out of your taxes? Why - you're not working either. They'd be coming out of Bill Gates' taxes, and Warren Buffet's taxes, and Sen. Mitch McConnell's taxes, and Apples, and Microsoft's, and....

    1. Re:And there ain't no replacement jobs by ceoyoyo · · Score: 1

      "But those who think it all ought to be automated should be 110% on board with a basic income paid to everyone.[2]"

      Absolutely. We *already* do this, we just add all kinds of bureaucracy on top of it to maintain the illusion that having a job makes you better somehow. Most of the western nations have at some point in the last seventy years decided that they were wealthy enough to ensure that every citizen can have their needs met. Automation produces MORE wealth, so in the future we will be able to provide every citizen with an even better standard of living.

      UBI is kind of a side issue, it's just a way of streamlining the process that's already in place. As a side effect, by making it universal it removes some of the morality fiction. THAT's what people don't like. People who fear automation are people who are making too much money doing make work, but enjoy feeling superior about it.

    2. Re:And there ain't no replacement jobs by Anonymous Coward · · Score: 0

      Why?

      Just because some businesses are taking advantage of automation to get huge margins doesn't mean you need basic income paid to everyone. The cost of automation is a downward trend in margins that we already see in a lot of businesses, including the automotive industry driving costs down completely. My parts no longer cost $5000 each to replace something on my vehicle thanks to automation. This trend is occurring in many industries, including basic stuff like bottling. Do you realize bottles in the past were over 10 cents each to manufacturer? Now they're less than a penny to manufacturer and companies are actually fighting for that $0.0001 costs, while the consumer benefits thanks to all this being cheaper.

      So explain to me why we need universal basic income when the costs are driving down thanks to automation? And don't point to me companies that just got into automation, because of course they're going to make huge margins in the first place. But then more and more companies get into this business and their huge margins begin to dwindle to nothing and they actually have to become innovative to stay in business.

    3. Re:And there ain't no replacement jobs by Anonymous Coward · · Score: 0

      Most people support bullies.

  61. Interesting by sycodon · · Score: 1

    People that seem to have no problem with H-1B Visas holder taking US Jobs, are mightily concerned about those jobs going away due to automation.

    --
    When Fascism comes to America, it will call itself Anti-Fascism, and tell you to give up your guns.
    1. Re:Interesting by Anonymous Coward · · Score: 0

      Apu or Bender, it really just doesn't matter. If we find a way to do things better or cheaper, we're going to do that.

      Do you really worry that you're not wasting some postal worker's time, whenever you send an email?!

      Do you go to the store and then complain that prices are too low?!

      Every time you start your car, do you worry that you could have ridden a litter, carried by four workers?

      Jobs-going-away is everyone's dream. It's a good thing. If our economic system treats it like a bad thing, then that's a bug in the economic system. It's not a problem with progress itself.

  62. Luddite didn't start out as an insult by rsilvergun · · Score: 4, Interesting

    it was a movement started by textile workers put out of work by automation. Their aversion to industry was because they didn't get anything out of it except unemployment.

    What new jobs? Be specific? How will anyone buy the things those new jobs product if they don't have money from jobs now? It doesn't take much to get humans to stop progressing. Remember the Dark Ages? 1200 years of no progress and abject poverty for 99% of the population.

    It won't be apocalyptic. The world isn't coming to an end. But we're going to have anywhere from 50-100 years of mass unemployment, poverty, social strife and war. This is exactly what happened the last time we had a major industrial revolution. Eventually new tech caught up and employed people, but in the meantime folks suffered. We have history. We know this happened and we know it's happening now. Why not do something about it?

    Put another way: When in your life has the solution to a complex problem (mass technology unemployment) been to ignore it and hope for the best (laissez faire)? Because right now that's all I see us doing.

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    1. Re:Luddite didn't start out as an insult by Zmobie · · Score: 1

      New Jobs:
      Data analyst in many fields to sift through all the new information systems create
      Mechanics/technicians to fix the systems in place
      Producers of the mechanics/electronics/software platforms for automation specifically (this entails A LOT, there are companies and an industry growing around this concept alone)
      Consultants to provide oversight
      Contractors to install the engineered components whether that is a bunch of millwrights, electricians, IT staff or any number of other trade jobs
      Service techs to provide support and escalation support
      Technical writers to document how everything works
      Project managers
      Systems operation teams to monitor how everything is running

      And seriously the list just goes on. I've worked in automation as a senior engineer that assisted with coordinating the project needs from inception to post production support. There are so many jobs just to do the automation and maintain it that we are easily replacing what is displaced and gaining huge amounts of efficiency and capacity while we do it. These are just jobs around the automation too, it doesn't even take into consideration entirely different fields that are enabled by having enough work-force to start up since they are free from the mundane work a different industry.

      It also isn't like automation is all fire and forget. Most of it has to be revisited and updated at least every 5 years for minor stuff and 10 to 15 for major. People are scared of it because they are unfamiliar with it and resent the engineers that are automating these jobs away so they never want to talk to them. I've seen it first hand with people literally making snarky comments at me and my team on site because they saw it as us getting rid of them when in reality we either improve their efficiency, create a more skilled higher paying job for them, or they end up with a better paying job elsewhere because of other improvements in the tech.

      I'm not saying to ignore the issue either. I whole-heartedly support retraining programs both external and internal to companies to help displaced workers. I also am a fan of improving the efficiency of an existing worker where possible rather than out-right replacing them. As I said, we can do more to help with this stuff, but people are panicking over something they clearly don't understand. If automation were going to cause so much damage to the workforce how in the 30+ years it has been around has it done so little of that damage? Our unemployment rate is at near record lows right now. We literally have more jobs than people to fill them. About the only thing you can argue is underemployment is a bit of an issue, but improved retraining programs could curve a lot of that right now.

    2. Re: Luddite didn't start out as an insult by Anonymous Coward · · Score: 0

      What 1200 year dark age are you talking about?

      Certainly not in Europe. From Roman tech we moved on to...
      Big ass castles,
      Stirrup using cavalry,
      Chain and then Plate armor,
      Long bows,
      Crossbows,
      Catapults,
      Trebuchets,
      Gunpowder weapons, etc

      And that is just the military driven stuff. Naval, architectural, astronomical and other tech all advances too.

      So please specify even a five hundred year period where nothing was invented and no technology was advanced.

  63. Nope by rsilvergun · · Score: 1

    if they're that inept they won't understand that they're automating their jobs away. Meanwhile the software they eventually write will be so bad you'll probably need an entire department to support it. Finally they'll get a promotion to VP over that department with a huge raise.

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  64. Pro side by Anonymous Coward · · Score: 0

    If we were to automate jobs that were really dirty that no one wanted, or automate jobs that yield low profit, we can have more people doing them by owning robots.

    For instance, farming requires large land area and has been pretty consolidated. As a result, our food supply is pretty homogenized. If we could automate farming, more people could have backyard gardens that are fully automated.

  65. Who pulled the trigger? by p51d007 · · Score: 1

    " it's a human finger that ultimately pulls the trigger. " Yeah, it's called the stockholders & CEO's.

  66. Not necessarily by Solandri · · Score: 2

    Your reasoning works for jobs whose entirety can be automated - e.g. assembly line worker. The problem occurs when some idiot manager starts trying to apply it to jobs which mostly can be automated. If you decide to eliminate a job because statistically 99% of it can be automated, but fail to account for how to accomplish the 1% of the time which requires human intervention, you're just setting up your business for failure.

    IT is a good example 95%-99% of it can be automated by writing a bunch of scripts. But woe unto the manager who decides that once the scripts have been written, there's no more need to pay for an IT department to sit around waiting for a new problem to show up. Or replace the IT guy with his 14 year old nephew who "plays around with computers a lot." You pay IT guys to sit around waiting for a problem when the cost of downtime would exceed their salary.

  67. Save the buggy-whipmakers by nospam007 · · Score: 2

    Or embrace the future.

  68. Always liked the saying... by Anonymous Coward · · Score: 0

    "Go away or I will replace you with a small shell script."

  69. I automated two people out of a job years ago by mschuyler · · Score: 3, Interesting

    Literally. This is not an apocryphal story. Their manual job was completely taken over by computer. I then hired them to run the computer system at about twice the pay.

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  70. Seriously? by Anonymous Coward · · Score: 0

    I work on tools, for a large tech company that builds software as the core business.

    My goal is to automate myself out of a job, every six months, and to enable all my coworkers to do the same, as fast as possible.

    We're not building a pizza, and this isn't a zero-sum-game; if my hands are freed up, I can just build more stuff.

    That said, when I worked for a company where software was a cost center and not the core of the business? Those places are hell to work on software, because automating myself outta work generally means I'm outta work; they don't work in any sane fashion.

  71. We'll see. Been saying that 250 years, partly true by raymorris · · Score: 1

    We'll see. People have been saying that for the last 250 years, and it's been partly true.

    Things definitely HAVE changed a lot. Most people in 50 years ago did tasks that are automated today. Those jobs are gone, though the job titles often remain, referring to job that is done very differently - entirely different daily tasks.

    Because the way of getting the job done (programmer vs calculator-operator) is more efficient, real median household income has increased over the last 50 years (meaning wages have increased a bit faster than inflation). Over the last 250 years, average income has skyrocketed.

    So there have been significant changes, and they have been pretty.

    One thing that hasn't changed has been change itself - for the last 250 years it's been a good idea to think ahead. It's always been good to plan your career, thinking about what skills will be in demand five or ten years from now. Many people leave their career path to chance, accidentally ending up in a particular job with no direction in mind. That only sometimes works well.

  72. Sorry Joe! We met at Softricity by Anonymous Coward · · Score: 0

    Not sorry about Geoff though, who spread shit about my previous relationships to "get back at me for firing him" when I had fuck-all to do with it, I was just being productive! Management made the decisions, good luck to you wherever you are and fuck off.

  73. At the moment high paying factory jobs by rsilvergun · · Score: 2

    are being replaced with low paid service sector jobs. That can't keep up. People won't have the money to shop at those service industries.

    More importantly those low skill jobs (cashier, driver, data entry, back office worker, etc) are what's being automated. So there's going to be nowhere left to go.

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  74. You'd be surprised how many people by rsilvergun · · Score: 1

    feel fulfilled by dull, repetitive tasks (*cough*World of Warcraft*cough*, excuse me).

    There's a puritanical idea, hammered into your head from the day you can understand speech, that the only value you have as a person is the work that you do. In the 50s, 60s and 70s there was pushback on this idea with folks looking forward to a time when we work 4 hours a week if that ("Meet George Jetson!") but that all fell apart in the 80s with the rise of neo-Conservatism.

    I remember a photo op Bush Jr did with a 60 (70?) year old women who was working 2 minimum wage jobs to just barely get by. Bush was visibly uncomfortable because he knew what was being done to her was wrong, but she was proud as fuck. That's 30-40% of America in a nutshell right there.

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  75. Everybody wants to see themselves as John Galt by rsilvergun · · Score: 1

    some kind of superman who the world depends on. Well, not everybody, but enough to swing elections.

    There's an old phrase: "The problem with the American poor is that they don't see themselves as an oppressed working class but as temporarily inconvenienced millionaires". It's Puritanism, and it's pounded into your skill from the time you can understand speech.

    You're up against ideas put into folks heads before they could think critically. It'll be tough to break them out of that bubble....

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    1. Re:Everybody wants to see themselves as John Galt by Anonymous Coward · · Score: 1

      I'm confused; Who is John Galt?

  76. Shut up n00b by Anonymous Coward · · Score: 0

    6 fucking years? GET THE FUCK OUTTA HERE! You're still green, boy, and don't know shit. I've been doing automation for 37 years all the way back when automation was Relay Ladder Logic with real relays and asbestos wire. You've been talking like you're an expert all in this story. You aren't even close. 6 years is in no way an amount of time that you can get significant data points about industry, engineering, or managerial generalities. You've probably only had 2 or 3 managers in that whole amount of time. I'd bet you only know one brand of PLC and it's probably Allen Bradley. Just go learn some new shit or something and stop wasting office hours spamming slashdot.

  77. Re:We'll see. Been saying that 250 years, partly t by barc0001 · · Score: 1

    > One thing that hasn't changed has been change itself

    Again though, this time is different because of the NATURE of the change. In days past automation was a dumb system or a purpose built machine. Now we're looking at smart systems, adaptable semi-AI. These are technologies that will both take current jobs and some of the "new" ones too.

    And as others have pointed out, the change in the past hasn't been a picnic either. When it's talked about it seems rose colored glasses are passed out by the crateload. The destruction of manufacturing in the Rust Belt in the 70s and 80s, and the Midlands in England during the same time had long lasting, crippling poverty that came from that for entire swaths of the population. The same thing happened during the Industrial Revolution and the Agri revolution.

    In fact, the horrific thing that *saved* Western society from massive poverty during the second quarter of the 20th century was WWI and WWII. Both of those wars absolutely decimated the populations in Europe and even took huge divots out of the populations of Canada, Australia, the US, New Zealand, etc. Hard to have a large unemployment problem when a huge chunk of your able bodied working age population was just obliterated and there is an unbelievable amount of work to be had rebuilding.

    And we're on the cusp of another work revolution. Are we going to have 10s of millions of newly idled people, or is there another "correction" on the horizon? Neither option is very palatable.

  78. Those were jobs in the 90s by rsilvergun · · Score: 1

    during the .com boom. Better software is killing those consulting gigs. Used to be a company needed a consultant 20 hours a week to keep a 20 computer NT domain going. Now you wouldn't bother with that for less than 200.

    There's jobs for data scientists because that's high end math. Not a lot of folks can do that. There's very few grunt work jobs created in that space because, well, it's mostly being done by AI scientists, you know, the kind that are automating all the jobs away...

    Did you know 86% of the US manufacturing jobs lost in the last 20 years were to automation, not outsourcing? You're not going to see a bunch of new hardware installs here. Also, materials have gotten better. Car engines that died at 60k miles go 200k+. And those are ICE engines. God help the auto repair industry when electrics take over. The can seriously hit 1 million without breaking a sweat.

    It's not just automation, it's better tech all around. We just don't need all these people anymore. Maybe in 100 years some tech we can't imagine, like the internet, will exist.

    Support all the retraining programs you want, they won't work. There aren't any jobs you can retrain these folks for. Again, they're not going to go off and be data scientists. If they had the capacity to do that they already would. Retraining programs are a cop out. They're a dodge. It's like handing a bum a dollar bill. It might make you feel better in that moment but it doesn't solve the problem. It doesn't do any good to teach a man in a desert to fish.

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    1. Re:Those were jobs in the 90s by Zmobie · · Score: 1

      No those are jobs being created right now. Seriously dude, I work in automation as a high level engineer and these were jobs that exist and are being created NOW. I only left my last position about a year ago and moved to doing internal testing automation for a different company (previously it was automation in the airline industry that has been automating since it was even a thing).

      Even the internal automation we are doing now is creating new positions within the company and reducing the backlog of the QA team (because it is fucking massive). And these are not jobs that pay poorly. Even the trade jobs were making anywhere from $50 to $100 an hour contract at just journeymen/expert level. Masters were $200 plus. And don't try to say it was hearsay, I saw the fucking contracts and helped plan them. Retraining also works great, especially if these people have a modicum of ambition and drive to improve. I saw plenty of people with nothing more than a high school diploma or GED get trained to do some work on some of these system in analyst positions and excel at it.

      Clearly you just have a negative view of automation and no facts or figures are going to convince you otherwise. That is your prerogative, but if the economy leaves you behind and destitute because you refused to even TRY to adapt, you have no one to complain to.

  79. How is that a strawman argument by rsilvergun · · Score: 1

    to say you can't retrain folks. Multiple studies show people learn more slowly or not at all past the age of 25. And the jobs people keep saying we should retrain for are high end computer, biotech and data scientist jobs that most people simply don't have the capacity for. They just don't have the math chops for it.

    You're asking people who couldn't get through college in their 20s when they had access to grants and loans they don't have now, didn't have families to support or children to care for and had the malleable brain of a 20 year old to somehow pull it off now. That's disingenuous at best and an outright dodge at worst.

    And if you're not going to tell them to get advanced degrees then what specifically do you intend to retrain them for? We're about to put 7 million cashiers and drivers out of work in the next 20 years tops. Hell, just tell me what you're gonna do with the 3.5 million cashiers. They're probably 10 years out from unemployment. From an economic perspective that is overnight.

    And please, don't say welder and HVAC repair. Everybody I corner on this question says welder and HVAC repair. What do you think adding 3.5 million welders and HVAC repairmen in 10 years would do to their wages?

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  80. What new roles though? by rsilvergun · · Score: 1

    I haven't heard anyone give a viable answer. Most folks aren't good enough at math to get the jobs in demand (computer, data and biotech sciences). That leaves tens of millions of people who aren't smart enough to go back to school but are smart enough to hold a gun. If we don't do something with them it'll end badly for everyone except the 1% (who'll have automated killbots to keep them at bay).

    So I'll ask again, what jobs will they retrain for? Can anyone be specific?

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    1. Re: What new roles though? by Anonymous Coward · · Score: 0

      Poor dumb people can be used as marginal proxies for researching what valuable people want. Let then play fifteen video games and watch thirty seasons a year of bland tv. The stuff that does well might be interesting to me and I can skip most of the dross.

      Ditto on food additives, medical drugs, surgical procedures, and other things. I don't want to be the first person to receive a robotic surgery heart transplant, I want the low value people to get it first to work out the bugs.

      Also, free motorcycles to poor people with poor impulse control who happen to be viable matches to me as organ donor.

      Robot farms and robot built houses and internet is pretty damn cheap compared to war and prison for life. Until the robots are cheap enough, use the meat puppets.

      The kicker, my solution works for both good leaders and assholes. No Samaritan required.

  81. Re: bad for dumb people by iamgnat · · Score: 1

    However you can't just pretend that needing less hands doesn't lead to the management decision and that the workers are thinking in terms of having an easier job not losing their job at some point.

    In my time I have yet to work in a situation where there was an adequate amount of manpower to cover the needed work as currently implemented where automation would thus reduce the need for manpower. Every group I have ever worked in has been so far under water with what they need to be doing vs the resources they have to do it.

    In fact quite the opposite my automation work has actually added head count to 5 of the groups I worked for. This was because we had good management who made sure it did not go unnoticed that we were getting more done and made us the "go to group" for getting shit done.

    I have always heard stories about over staffed groups, but I will go so far as to say that if someone has part of their job automated and decides not to productively use that newly freed time, then they do deserve to have their job disappear. That they are opting not to contribute is not the fault of either the person doing the automation or management that terminates them.

  82. Sorry, I'm not being clear enough by rsilvergun · · Score: 1

    the Data analyst jobs are too complex for the majority of workers to do, let alone people displaced by your work in automation.

    If somebody with a high school diploma and a copy of excel can do these new jobs then they're ripe for automation or that person just happens to be a math wiz who had something go terribly wrong in their life that prevented them from finishing college (happens, my bro is pretty smart but his wife decided it was kid time while he was in school and stopped taking her pills).

    As the saying goes, the plural of anecdote is not data. Go talk to some economists about automation. They're even less rosy about it then I am because I'm a Democratic Socialist who grew up watching Star Trek and think folks like Alexandria Ocassio-Cortez will eventually move us to the Nordic model and solve these problems. But I realize I'm being almost childishly naive believing that given our country's puritanical history.

    And history is the problem. It shows that when we don't have enough work for people to do we traditionally let them starve. Then they find an army to join and we get a Junta.

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  83. It depends by Anonymous Coward · · Score: 0

    When you are young, your time costs nothing; you spend it a lot! When you are older, your time costs a lot!, you spend less..
    That greatly depends of an age and experience.... That is slippery question, who earns what, and when...