Overtime Complaints? China's JD.com Boss Criticizes 'Slackers' (reuters.com)
An anonymous reader quotes Reuters:
Richard Liu, the founder of Chinese e-commerce giant JD.com Inc, has weighed in on an ongoing debate about the Chinese tech industry's grueling overtime work culture, lamenting that years of growth had increased the number of "slackers" in his firm who are not his "brothers...." Liu, who started the company that would become JD.com in 1998, in the note spoke about how in the firm's earliest days he would set his alarm clock to wake him up every two hours to ensure he could offer his customers 24-hour service -- a step he said was crucial to JD's success...
The '996' work schedule, which refers to a 9 a.m. to 9 p.m. workday, six days a week, has in particular become the target of online debate and protests on some coding platforms, where workers have swapped examples of excessive overtime demands at some firms. Liu said JD did not force its staff to work the "996" or even a "995" overtime schedule. "But every person must have the desire to push oneself to the limit!" he said.
JD disputed reports that the company would be cutting up to 8% of its workforce, but did say "We're getting back to those roots as we seek, develop and reward staff who share the same hunger and values... JD.com is a competitive workplace that rewards initiative and hard work, which is consistent with our entrepreneurial roots."
JD's investors include Walmart and Google.
The '996' work schedule, which refers to a 9 a.m. to 9 p.m. workday, six days a week, has in particular become the target of online debate and protests on some coding platforms, where workers have swapped examples of excessive overtime demands at some firms. Liu said JD did not force its staff to work the "996" or even a "995" overtime schedule. "But every person must have the desire to push oneself to the limit!" he said.
JD disputed reports that the company would be cutting up to 8% of its workforce, but did say "We're getting back to those roots as we seek, develop and reward staff who share the same hunger and values... JD.com is a competitive workplace that rewards initiative and hard work, which is consistent with our entrepreneurial roots."
JD's investors include Walmart and Google.
Breathe in that pollution, slaves, and get back to work!
differecne between working to enrich yourself and working to enrich others.
The guy who makes big bucks on the backs of his workers is upset that they want a life. How unexpected!
Great minds think alike; fools seldom differ.
I'd like to know if this guy is a loving father, or if he ignores family for work?
Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
But every person must have the desire to push oneself to the limit!
That's great if you are running your own company where you get to enjoy all the fruits of your labour and then some. But for the vast majority of people, work is not a number one priority. This reminds me of one of those dumb-ass corporate slogans that got handed down from management: "Everyone should work and act like an entrepreneur". My answer: sure, then how about paying me like one?
I want to be challenged and I like pushing myself to my own intellectual limits, but that has absolutely nothing to do with the amount of hours I put in. Because I also like to be home early and pursue my own interests. How about rewarding people for their individual contribution rather than for keeping a seat warm? Oh I know... measuring output would be hard, a punch clock is installed in minutes.
If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
If he's willing to rewards the employees who work just as hard as he did by making them a billionaire just like him, I'm all for it!
Wait, what, you're telling me that he's not?? I'm shocked, truly shocked.
It sounds like he's really saying that China has more people than they know what to do with, so who cares if he burns through them?
And is the reward he offers for pushing to the limits adequate? Or as it's usually goes? Seems like he don't feel the difference between working on own company and be the hired employee.
-- With best regards. Really. Shaman007
Sorry, and fuck you to all employers who feel the same.
You are my employer, I have no interest in pushing myself to the limit to make you rich ... especially since you will not once demonstrate any loyalty to me.
Companies seem to think we're all going to dedicate our lives and energies to them, but they can and will toss us aside as soon as it's convenient.
Sorry, no. Fuck you. I'll work my contracted number of hours, and little more. I don't work time I'm not being paid for, and I sure as fuck don't prioritize the company over myself.
Employers need to understand they get only so much of our lives, and the rest they don't get any of.
It's not my job to 'invest' in my employer, and I definitely am past feeling like I have to put in extra effort so "we" can succeed ... sorry management succeeds, the stock holders succeed, but some how I don't see a fucking thing out of it.
Which means I'm not busting my balls to make management get their bonuses, when the rest of us aren't even getting raises to cover the cost of living.
Some people might want to go one step further and push themselves over the limit, but they put suicide nets on the limit to prevent that.
"Everybody's naked underneath" -- The Doctor
JD's boss: Shut up plebe! Now lift me up in my palanquin.
That's what the boss is asking for. Not that I'm a fan of the CCP, but sooner or later the CCP is going to do something about it, not after the goodness of the chairman's heart but to prevent a backslash on the high-value-added service industry (that happens to be effing critical for its end goals of economic growth.)
Even by China's standards, JD's boss sounds like a damned asshole. It takes a lot of effort to stand out like that.
In Japan, kids rarely get to see their fathers at all. At best, once a week. At worst, he lives in a different apartment close to work, and work is his family. Especially "successful" ones.
In China, I figure they'd just save the additional step, and sleep, work and eat right at the factory.
It's the "being a cog in a machine without hierarchy" mindset, that they wrongly associate with communism. (China is not communist. Because if you look it up, the whole point of communism is self-sufficient communes with no central leadership. *Very* overlapping with US libertarianism.)
You still want that iPhone and those $3 pants, do you?
Because this is what that results in.
At least stand by what you do.
It's the first step towards realizing that this means you're on the lever for changing it aswell!
I know several people like this guy. In the case of my friends, they're not exploitative - they're incredibly nice people who pay and treat their employees well. They just happen to be very hard-working and dedicated to their jobs. The most successful one runs a multi-million dollar company. He described his workday to me once and he's basically constantly glued to a screen reading up on any new news that may be relevant to his business sector. Even during meals he'll be reading up on something. He typically goes to sleep past midnight, and wakes up around 4:30. His wife tells me that when they're on vacation, she has to constantly pull tablets and the phones out of his hands because he'll try to sneak in some work, rather than enjoy the vacation and time off. (After she confiscates his phone and locks it in the hotel room safe, he tries to steal his kids' phones so he can do more work.)
Anyhow, people tend to imagine that everyone else is like themselves. And workaholics tend to assume that everyone else could work as hard as they do, not realizing that most of us aren't blessed to be doing jobs that we love enough to want to spend most of our waking moments doing it.
14 hours a day, 6 days a week = 84 hours a week. Are they actually productive for most of that time, or are they goofing off/eating and socializing with their "family" half the time? For any kind of creative work, returns tend to go drastically down after 7 hours a day.
In big businesses, that guy is dead or completely removed from the actual job of the company. Management in there only works "hard" in order to make others slave away hard for them. They add zero value to the organization or product. Research has shown that in most cases, the company would actually *impove* if you cut them away.
The problem is being paid a commensurate salary compared to the time you spend. I am betting he is not offering far more than the average salary for the time he wants to claim from the live of his worker, in other word, his success was paved over the live and money of his worker.
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I've got news for you: For any kind of labor intensive work, returns go down drastically after 7 hours a day also.
996 is absolutely something that came from Robber-barons era and it boggles my mind that anyone anywhere in 2019 would tolerate this.
Richard Liu is a profiteering low-life, and probably deserves negative social credit score for this.
I traveled to china and visited quite a few tech firms. I only ever seen people slack off at their desks. I kid you not, nobody does any work and doesn't even hide this. However, they are there early and leave late.
What China needs is a communist revolution against the abusive capitalists.
E Proelio Veritas.
A lot of work doesn't require that much mental acuity or carries much risk when a mistake is made. It just requires repetition and the effortless movement, obstacle avoidance, fine motor control and self maintenance which is still decades beyond the best automation. Even when tired we're often still much better robots than machines ... for the moment.
Sometimes making people work themselves to the bone is profit maximizing ... especially if you're not on the hook for when they break down.
When lazy Westerners don't want to work 80 hour weeks, their jobs are going to be snapped up by willing Chinese or Indians. Race to the bottom :(
... if you're expecting your employees to put in regular 72-hour weeks, you're running a sweatshop. And shame on Walmart (never viewed them favorably) and Google (opinion of this bunch is dropping like a rock) for investing in this jackass's business.
CUR ALLOC 20195.....5804M
I've been in the industry for 20 years, and I have not yet seen a programmer that can fit more than a few hours of real, actual, focused work in any given day. The rest is just filler like meetings, bullshitting on slack, goofing off on Reddit or something else. I don't think the Chinese are any different. So most (or all) of this insane overtime likely also consists of filler. Under the definition that you have to spend all 8 hours of your workday actually doing work, we're more or less all "slackers".
Where he's wrong, though, is I can pretty much guarantee you they're less productive with this schedule than they would be with 40 hours a week. What's more, if they worked 40 hours or even less, they'd likely be more creative as well, and less resentful towards their workplace. Henry Ford established this to be true even for assembly line work a hundred years ago, and this is considerably more complicated and requires orders of magnitude more creativity than assembly line work.
You only need one of these 2 things to have the upper hand with regard to excessive working time:
1. Be an expert in some skillset which is extremely hard for the employer to replace easily.
2. Enough money in the bank, no debt, and low living expenses to weather being fired for refusal to work long hours.
If you have neither, you can be easily expoited.
You just wait until we infect your working class with socialism and dreams of a UBI. Then you'll be lucky to get any productivity out of your population.
Have gnu, will travel.
It's only 72 hours a week as compared to 16 Mon-Thu and 12 Fri-Sun.
When you are working 996 , there Is no time for anything else like dating or raising a family
When the Chinese workforce finally gets tired of being treated like slaves, the era of cheap labor in China will come to an abrupt end.
Companies and Markets the World over will feel the repercussions and it will not be pretty.
That felt good hey, I enjoyed reading your rant, thanks. :)
[($)]
True. And the chances of accidents (the kind that cause loss of limbs) increase a lot.
> every person must have the desire to push oneself to the limit
Yeah, no. Some other person might be willing to sacrifice everything for the job, but some people actually have families that matter to them, and actually want to be able to spend the money they make at work doing things they enjoy rather than just wasting all day at work.
The era of cheap labour is already coming to an end. In Shanghai and Beijing the wages are currently exceeding those in the EU, for freelance jobs at least. This isn't a general trend yet, but there is a real labour shortage starting and Chinese are very pragmatic: if they competition pays 1 cent more, they up and leave.
Therefore, by the (faulty) logic you're using, you're just a cow with a keyboard - osu-neko (2604)
He should work that long if not like everyone else.
Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
Are the wages comparable given there are labor laws in the EU with teeth? It's still cheap labor if you're asking for twice as many work hours for the same wage.
bezos! just stop drooling over this article ffs!
I'm in the same boat. I work for a point of sale dealer, as a tech and system integrator, who thinks my time is only worth $600/wk when putting in 7am to 9pm daily, and even tries to force me to do weekends.
The people I know there work hard, but not twice as hard. 60 hour work weeks, sure. But not much more. This changes with people in small shops or those store ladies that they have dozens of. They work double shifts and basically live in the office.
What I see is that skilled labour is approaching Western style wages. The unskilled labour force, however, is still struggling to get by.
Therefore, by the (faulty) logic you're using, you're just a cow with a keyboard - osu-neko (2604)
Nope.
Ludlow massacre.
You DO need to read