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Google Quietly Disbanded Another AI Review Board Following Disagreements (wsj.com)

Google is disbanding a panel in London to review its artificial-intelligence work in health care, WSJ reported Monday, as disagreements about its effectiveness dogged one of the tech industry's highest-profile efforts to govern itself. From a report: The Alphabet unit is struggling with how best to set guidelines for its sometimes-sensitive work in AI -- the ability for computers to replicate tasks that only humans could do in the past. It also highlights the challenges Silicon Valley faces in setting up self-governance systems as governments around the world scrutinize issues ranging from privacy and consent to the growing influence of social media and screen addiction among children. AI has recently become a target in that stepped-up push for oversight as some sensitive decision-making -- including employee recruitment, health-care diagnoses and law-enforcement profiling -- is increasingly being outsourced to algorithms. The European Commission is proposing a set of AI ethical guidelines and researchers have urged companies to adopt similar rules. But industry efforts to conduct such oversight in-house have been mixed. Further reading: Google Cancels AI Ethics Board In Response To Outcry.

32 of 71 comments (clear)

  1. Why would we trust them? by Anonymous Coward · · Score: 2, Insightful

    But industry efforts to conduct such oversight in-house have been mixed.

    Sorry, but why would we trust multi-billion dollar companies to self regulate, when their clear goal is maximizing profits and getting as much of your data as possible.

    I wouldn't trust any company to self regulate, let alone anything like Google or Facebook who have demonstrated time and time again they don't care about your privacy.

    We need to be regulating them, not just trusting they'll do the right thing ... because we know they won't.

    1. Re:Why would we trust them? by jrumney · · Score: 1

      As this sequence of events appears to show.

      1. Google sets up a review board to ensure ethical standards are met for their medical AI
      2. Review board finds that Google is being unethical
      3. Google disbands review board because of disagreement
      ...
      5. Be Evil.
      6. Profit!!!

  2. The first three words by DickBreath · · Score: 1

    When I read the first three words of that headline, I was shocked, until I read the rest.

    --

    I'll see your senator, and I'll raise you two judges.
  3. Re:Why would you trust the men with guns? by alvinrod · · Score: 4, Insightful

    Google is a little duplicitous in its dealings. Its real customers, the advertisers know exactly what they're getting and what the terms are, but the people having their data sucked up aren't always told what's happening and are often quite horrified when they find out what companies like Google, Facebook, etc. have collected about them.

    I don't particularly trust either group. I think the best approach is to enshrine certain guarantees of privacy into the constitution or law and let the men with gavels smack them around for non-compliance.

  4. Way too simplistic by SuperKendall · · Score: 3, Insightful

    Sorry, but why would we trust multi-billion dollar companies to self regulate

    Because if they do not they die, or are punished rather badly.

    their clear goal is maximizing profits

    Here's the problem with being afraid of that - you have no idea what that actually means. In fact, even GOOGLE does not know what that really means.

    No-one knows what actions would truly "maximize profits". Certainly not the people outside the company's top execs who have no inkling of the roadmap for the company, and very little ability to understand what will even be possible in five years or longer. But for those inside the company, even then actions are just an educated guess.

    So companies may be trying to "maximize profits" but since there is no one sure way to do so, instead what they are really doing is trying to follow a mission statement to move a company forward toward one or more end goals. Often those goals can have some altruistic purpose to help people, alongside the goal to help the company.

    getting as much of your data as possible.

    Some but not all, Google for sure this is indeed true of.

    We need to be regulating them

    Oh so you'd like the citation much worse? You'd like all other companies to end up like pharmaceutical companies, the most heavily regulated industry there is?

    The problem with using regulation as the only tool to shape company actions is that if a company is large enough it can easily control the regulations that supposedly control them. Then not only can they do what they like without worry about government, but they use regulations as a tool to ensure competitors cannot function well, thereby removing the only real force that actually changes company behavior - market pressure. If you can't have some small company come up and compete against you, a company will do what it likes forever - the more regulation the better.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Way too simplistic by GameboyRMH · · Score: 4, Insightful

      The 737 Max 8 disaster should be the final nail in the coffin of the idiotic idea of self-regulation. Boeing didn't stop themselves from making relatively basic mistakes even though they knew it could cost them dearly, which it did. How could anyone continue to defend self-regulation after this?

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    2. Re:Way too simplistic by reanjr · · Score: 1

      The airline industry is heavily regulated. We have an entire agency dedicated to it.

    3. Re:Way too simplistic by Voyager529 · · Score: 2

      I'm with you that government regulation needs to be an avenue of last resort because of how generally terrible it ends up being in practice. My go-to example is all the Parkland kids making noise about wanting gun control to feel safe, but the government regulation they got was a mandate of clear backpacks in their school. More directly related, my local municipality makes it very difficult to get permits to run cables for ISPs...little startups like Verizon would have had to pay about half a million dollars to get a *hearing* about whether they could be candidates to get the permits.

      I very much understand the concern about adding regulations by groups like that...it's begging for the worst possible implementation.

      The problem is that I don't see anything better. I'm a fan of the free market wherever it can work, but there comes a point where the market is too distorted to function correctly. Can we really persuade Google to act more responsibly using only free market forces at this point? Will companies be willing to migrate from G-Suite to Office365 or some on-prem solution based solely on principle? Will enough people move from Gmail to ProtonMail or similar? Will web developers be willing to eschew AMP and Fonts and Analytics and all their other things? Would advertisers be willing to freeze their Google AdWords campaigns? Even if somehow we got 30% of people to do all of this, would it be possible for Google to really see that it's being done because the court of public opinion has ruled them irresponsible, and will they change their ways accordingly?

      Probably not; it would require far too many people to launch a coordinated effort while also directly telling Google what they're doing wrong, and Google would have to believe their bottom line would yield a net increase as a result of the changes; even a 30% difference might be more survivable than making their data collection truly opt-in on a mass scale.

      This leaves us with government regulation, but there are still too many factions with conflicting goals. Some have issues solely with the AI ethics boards. Others are principally opposed to AI development at all. Still others have issues with their willingness to use their algorithms to limit free speech, and others still are opposed to their data mining. Meanwhile, advertisers would probably be happy with even more insight into particular user demographics, and some desire outright illegal options for ad targeting.

      Put it all together and you've got a company that simply can't please everyone at once, and to invite regulation is to ask the government to pick sides on each of these issues, and many more, and then codify them into law. It sounds good, until you get laws that start to look like the DMCA, which has kept ripping DVDs illegal for decades in the process of trying to address more legitimate problems of copyright enforcement during the emerging years of the commercial internet.

      Finally, even if we were to attempt government regulation anyway, we'd still be dealing with the fox-guarding-the-henhouse problem we already see with ISPs and Ajit Pai running the FCC. Even if we miraculously had a regulatory body headed by someone who understands tech well enough to be effective while also not being in Google/Amazon/Microsoft/Oracle's pockets, the next guy almost definitely will be.

      Which leaves us with...what option exactly? For real, I'm open to suggestions. Self-regulating gives us these self-appointed governing bodies that can't seem to outlast a Google Beta project. Government oversight over companies as large and powerful as Google and friends are too susceptible to bigger money diplomacy, and free market is demonstrably too difficult to make happen with the amount of coordination it would require. If you have any idea how to solve this problem, by all means, I'm open to it.

    4. Re:Way too simplistic by ceoyoyo · · Score: 4, Insightful

      That agency, the FAA, delegated some of its regulatory oversight tasks to Boeing. The GP's comment is insightful: it was considered critical to have independent oversight, so a government agency was set up. That agency decided to compromise on its oversight responsibility in favour of a small degree of self-regulation, and disasters occurred.

      Companies can (and do) set up advisory boards, but those are advisory only. Real regulation must be imposed by an independent body with legal power to do so.

    5. Re:Way too simplistic by swillden · · Score: 1

      getting as much of your data as possible.

      Some but not all, Google for sure this is indeed true of.

      It's actually not. I work for Google and I'll tell you that "We should avoid collecting that" is a common phrase in design reviews. I don't know how much I can share about the relevant privacy directives or processes, so I won't go into the rationale behind that statement, but it's common and basically always agreed to instantly. Usually with "Oh, yeah, I didn't mean to imply that we'd collect any of that."

      As an example, I'm working on Android infrastructure for storing identity documents like driver's licenses and passports. A central requirement for the design is to ensure that no Google app has any access to the stored data (except possibly in encrypted form for backups... and Google must not have access to the decryption key). This stated requirement raises no eyebrows and generates no disagreement. If anything, people view it as so obvious as to not need stating.

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    6. Re:Way too simplistic by Brett+Buck · · Score: 1

      Part of the reason is that "regulators" of industries typically have *no idea whatsoever* how any of the stuff they regulate actually works, and if you took the time to explain it to them, you would never, ever, get past the first review board.

      The 737 Max issue is a great example - you almost certainly have no idea how it works, why it is needed, or how it is implemented outside news reports and enthusiast publications. Neither do the regulators or people working at the FAA, nor will you ever get anyone to be that knowledgable, because if they were qualified to do it, they would be working in the industry, not in the FAA.

    7. Re:Way too simplistic by GameboyRMH · · Score: 1

      A slight variant of the "those who can't do, teach" argument - which is obviously fallacious or nobody would ever be qualified to do anything. And we'd be having these disasters all the time and not just as a result of lapses in regulation.

      As a bit of an aircraft enthusiast you lost the gamble in assuming I didn't understand the system. This issue isn't even that complicated, Boeing failed to design the system to use redundant sensors correctly, even though they were present, and then skimped on error-checking systems and pilot training requirements to try to save money for their customers.

      The FAA can pay anyone just as easily as Boeing, isn't the government full of overpaid bureaucrats after all?

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    8. Re:Way too simplistic by Cederic · · Score: 1

      What would an external regulator have done differently that would've prevented those mistakes?

    9. Re:Way too simplistic by GameboyRMH · · Score: 1

      Maybe, upon review, said something like "Hey, why does this system have redundant sensors but flip out if only one of them malfunctions? Is it safe that it will completely and silently override the pilot's controls even at maximum opposite input? Shouldn't pilots have extensive training on how to deactivate this system in case it malfunctions? And why the fuck is it that on an aircraft with a glass cockpit, the indicator to warn that this system is malfunctioning is an optional physical gauge cluster that costs as much as a high-end sports car?"

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    10. Re:Way too simplistic by Cederic · · Score: 1

      So this regulator needs to have an army of professional aeronautical engineers, software experts, metallurgy professors and user interface specialists.

      Ok, I'm sure the global airline industry and its customers will be happy to pay for all of that.

    11. Re:Way too simplistic by GameboyRMH · · Score: 1

      Or just one guy with some aeronautical engineering experience. Maybe an amateur pilot who can put 2+2 together. This isn't a complicated problem that takes an Apollo 11 team to identify and fix, this is Babby's First Lesson in Avionics, and Boeing failed it the moment they were left unsupervised. The airline industry and its customers have paid for the required level of regulation in the past. And how the hell did metallurgy get involved in a software and training problem?

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    12. Re:Way too simplistic by Cederic · · Score: 1

      Because this isn't a software and training problem. This is a complex aircraft safety regulation challenge and if you don't think metallurgy is relevant to that then I suggest you read up on basic aircraft construction.

      What, you want one fucking amateur pilot to safety assess every new airframe worldwide? Good luck getting anything safe launched in the next century.

    13. Re:Way too simplistic by GameboyRMH · · Score: 1

      One fucking amateur pilot could've caught this problem, but again, a suitable level of regulation has been in place in the past and could be again. This problem can be fixed without any metallurgy knowledge.

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    14. Re:Way too simplistic by Cederic · · Score: 1

      Oh, I see. You want to prevent this one specific issue and entirely fucking ignore safety aspects of the rest of the fucking aircraft?

      You fucking idiot.

    15. Re:Way too simplistic by GameboyRMH · · Score: 1

      No. The FAA will need to have a metallurgist on staff, and all aircraft should have their metallurgy reviewed. I thought we were talking about the known flaws in the 737 Max 8. So in the big picture, yes, the FAA will need to have a wide range of professionals on staff, as they have in the past. That's the price of safe air travel and it has proven to be affordable.

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
  5. Re:Google's fraud hasn't been prosecuted. by alvinrod · · Score: 2

    To your first point, I would say that Google has been deceitful. I'm sure they've informed you of exactly what they do with the information collected through their services which you and others provide voluntarily. They've broken no laws so there's little the government can do. There's also the cynical take that governments don't mind companies amassing these large caches of data, so long as they let the government peek at it. It's like having a secret police that you don't need to maintain for yourself.

    The second point is what we already have. The sad reality is that a large segment of the population places a very low value on their privacy, and there are other segments that actively wish to erode privacy rights as long as it harms some other group which they detest.

    All I can say is that hopefully the next generation of founding fathers learn from the mistakes of history and enshrine better protections into their constitution and seek to build a nation that's willing to stand up for and defend those rights.

  6. Re:Google's fraud hasn't been prosecuted. by Anonymous Coward · · Score: 1

    Or, you know, maybe it's dumb to expect people to negotiate a million complex conditions on every trivial thing they do, therefore the whole "contracts for everything" paradigm is an impossible, unsustainable pipe dream, and therefore the right answer for low value interactions with massive imbalances of information and leverage is just to set standard rules that people don't have to think about.

  7. "We asked you to say it's ok to enslave humanity" by WillAffleckUW · · Score: 1

    "We didn't ask you if it was ok to do AI."

    "We asked you to tell us how it's ok for us to use AI to enslave humanity!"

    --
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  8. Re:Why would you trust the men with guns? by swillden · · Score: 1

    Its real customers, the advertisers know exactly what they're getting

    Advertisers know what they're getting in the sense that they bid for clicks from users who have searched for a particular word or are looking at content related to a particular topic, so they know what they'll pay for clicks, and they know how successful they are at converting those clicks to sales (from their own statistics), but that's about all they know. They don't get any information about users, at least from Google (and I assume the same is true of Facebook).

    but the people having their data sucked up aren't always told what's happening and are often quite horrified when they find out what companies like Google, Facebook, etc. have collected about them.

    Are they horrified when they find out what companies have collected about them, or are they horrified by what other people speculate the companies might have collected about them? In my experience, when people see what's on myactivity.google.com, for example, they're pretty underwhelmed. Note that I'm not claiming the information showed there is complete -- for one thing, if Google has information that is probably about you because it came from your IP, for example, it can't show you that because that data might not be about you and showing it to you might violate the privacy of whoever it's really about.

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  9. Re:Why would you trust the men with guns? by Thaelon · · Score: 3

    And when the men with gavels fail, there's an amendment between the first and third that exists explicitly for turning a corrupt government off and back on whether it likes it or not.

    When. Not 'if'.

    --

    Question everything

  10. Expected behavior by rossz · · Score: 4, Insightful

    This is what happens when a significant majority of your workforce does not wish to hear any opposing viewpoints and actively punish anyone who does not toe the party line. They create a self-imposed echo chamber so that "all is well" in their tiny little world.

    --
    -- Will program for bandwidth
  11. Re:You can't save people from their own stupidity. by alvinrod · · Score: 2

    I generally agree with your assessment, and my problem isn't people willingly turning over information to these companies. I don't use Facebook and I've been moving away from Google (which is getting easier given how much less useful their search has become over the years), but the problem is that these companies are able to collect a large amount of personal information about me even when I don't use them and give them my business.

    The only real problem I have with your argument is that the same could be said about free speech. There are quite a few people who think it shouldn't even exist and that the government should in fact clamp down on certain types of speech. I don't think that some people believing that a fundamental right shouldn't exist or be protected weakens the government's duty to uphold that right.

  12. Re: Why would you trust the men with guns? by swillden · · Score: 1

    I went to myactivity.google.com.

    They wanted me to log in to see anything.

    And what would you have them show you without logging in?

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  13. Re:Why would you trust the men with guns? by harrkev · · Score: 1

    I don't particularly trust either group. I think the best approach is to enshrine certain guarantees of privacy into the constitution or law and let the men with gavels smack them around for non-compliance.

    You actually think this would work? We already have a 1st and 2nd amendment that are routinely ignored. If you put "shall not be infringed" and it is routinely infringed, what makes you think that having privacy as a constitutional right or even just a common law would make any difference?

    The electoral college is also "enshrined in the Constitution," but that hasn't stopped anybody from trying hard to work around it.

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  14. It's not really self vs. outside regulation by Shane_Optima · · Score: 1

    Careful not to oversimplify this. The bigger problem is incompetence in bureaucracies. This issue is going to crop up regardless whether there's an outside regulator. The downside to having an external regulating body is that in the case of incompetence-induced disaster, the company can shrug and say "well, we were just following best practices as defined by the National FOO Organization" and that's an argument that sometimes lets a company dodge charges of incompetence. It gets particularly bad when you have industry ex-leaders, former c-levels and former board members in charge of the regulating bodies (because they have "experience.")

    I don't necessarily have a good answer here. The problem is instutionalized incompetence is something I could rant about for days (Feynman's appendix in Challenger Report is a good starting place.) I just don't think external regulation is going to solve the problem. If it gets more people looking at decisions and commenting on them I suppose that is an improvement because it can increase the odds that someone will pipe up, but I worry about it becoming a rubber stamping pass-the-buck mechanism that actually decreases responsibility.

  15. Re: You can't save people from their own stupidity by astrofurter · · Score: 2

    "given how much less useful their search has become over the years"

    This is one good thing about Google's descent into overt evil: it seems to have destroyed the company's ability to make good products. Google Search results have been getting less and less useful, and have really gone downhill fast in recent years. Likewise the new Fischer Price UI for Gmail is craptastic. Maps is still awesome - so I eagerly await the next version that ruins it too.

    Google has always been a surveillance company, but they used to do a good job of pretending to be a product company. At one time the quality of their baitware was head & shoulders above competing, less-malicious software products.

    Google has always had contempt for its users - it's unavoidable when their whole business model is based on stalking, snooping, and selling the details of people's private lives to repressive governments. When Google was still growing, they paid lip service to caring about their users. Now that Google has vast monopoly power, this lip service is no longer necessary. Big Brother Google is part of the totalitarian security state and you, the user, are nothing but a deplorable prole.

    Google: Be Evil.

    Fuck you, plebs, that's why!

  16. Re:Google delenda est by swillden · · Score: 1

    EVERYONE KNOWS the gestapo has direct real time access to Big Brother Google's mass surveillance data.

    Then everyone knows something that isn't true (even if you replace gestapo with US law enforcement / government).

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