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Hotmail Implements Spam Filter System

emerson writes "News.com is reporting that Hotmail has finally taken the plunge and decided to implement the MAPS RBL spam "blackhole" list. The article notes that they have seen a marked decrease in spam in just a short time. Read the whole article." More and more ISPs seem to be jumping on the MAPS RBL bandwagon. It's a very good thing IMO, especially for the "free" e-mail services that attract spammers the same way picnics attract ants.

38 of 183 comments (clear)

  1. Seriously good news! by jonathanclark · · Score: 2

    This means ISPs who have been lazy about closing their spam relay holes will have to take the RBL seriously now. If you are running a server and want to make sure you don't have any holes that will put you on the RBL telnet to mail-abuse.org

  2. This is the kind of thing that makes life great. by Lonesmurf · · Score: 2

    I have an account that i use to filter all my spam through.. the account that i use when i need to get a mail.. but i know will get sold to spammers.

    That account is usually getting about 20-40 spams a *DAY*.

    That same acount was empty when i checked it this morning.

    That has never happened before. Thank you RBL.

    --

  3. HotMail *IS* a spam filter by VSc · · Score: 4
    Well for 'the best of us' who are lucky enough to have a real account, HotMail seems to always have been a spam trapper - a way to indentify yourself on newsgroups, registering on a free account (NYT comes to mind) or registering on nearly anything else: you would surely get something of the sort:
    • In order to do that / download that / go there please fill in this simple 35 step form, required fields are marked with * (e-mail is marked with an * of course)
    • "Thank you for you registration, here is your password" + spam spam spam (buy that buy this). The last line says "This is not spam because we include unsubscribe information" (Their concious is not clear already I see ;-)
    • "Half an hour ago you displayed an enormous interest in our product so here are some news for you" + spam spam spam
    • You be polite you unsubscribe
    • "We are awfully sorry that you would have to leave us" + spam spam spam (this is already interesting - they spam you while you try to unsubscribe!). In order to unsubscribe, go to URL:blah.blah.com
    • Being the patient soul you are, you go to the URL
    • Unsubscribing, you get the (hopefully final) e-mail stating "You've been unsubscribed, we don't know how we can go on living without you" + spam spam spam.


    So, just trying to make it as painless as possible yields you at least 5 spam emails, all trying to unsubscribe. They sure don't waste their tim with that.


    All spam starts with the line: "THIS IS NOT SPAM"

    --

    God did not appoint us to suffer wrath but to receive salvation through our Lord Jesus Christ --1Thes5:9

  4. Re:Good news... by Egorn · · Score: 2

    Right! We use it a lot on our servers.. Also I wanted to make note of how late they are in doing this I mean look at NetAddress(USA.net) they have had it since.. Well as long as I can remember.. and that's a long time over 3 years.
    ------------------------------------------ -

    --

    Movie News - "Entertainment news, bitch!"
  5. The irony is killing my inbox by gad_zuki! · · Score: 4

    Spammers using Hotmail will be happy to have a mailbox that won't fill up with their competitor's spam right before it gets canceled.

    Maybe from now on all spam will be from Hotmail.com to Hotmail.com.

    "Who needs open relays when you can get a free mailbox in 96 seconds?"

  6. It's easy, really. by pen · · Score: 2
    Spam filtering is easy! Heck... even Outlook can do it!
    1. Create a rule to move all mail that doesn't contain your email address in the "To" header.
    2. Create another rule (with a higher priority than the one above) to skip certain messages that you do need (mailing lists, etc.)
    3. Voila! Enjoy a spam-free life!
    If you're afraid that some important email may be accidentally deleted, make the messages go to a temporary "Spam" folder, and check it once in a while.

    Actually, my Hotmail accounts are the only ones I didn't do this with, as Hotmail doesn't allow filtering by the "To" header.

    --

    1. Re:It's easy, really. by jridley · · Score: 2

      Yes, as long as you don't subscribe to any mailing lists. About 90% of my mail comes from mailing lists.
      I think this is pretty funny, considering that hotmail.com was the first domain to go into my kill filter. I have it killed at my provider; I don't even receive them.
      Nonetheless, I am glad to see another major email service using the blackhole list.

    2. Re:It's easy, really. by PD · · Score: 2

      Two more options for this:

      Yahoo.com will let you use a POP server if you agree to let them send you advertisements. This is sort of an opt-in scheme. I do not use the POP server, and yahoo has not sent me any spam, which is as it should be.

      Geocities also runs a pop server, and the accounts are free.

      mail.com will forward e-mail to another account. I use their startrekmail.com as my spam drop, which forwards to another account that I have on another service. If I ever get too much spam from startrekmail, I will just register another name.

      I've noticed that accounts at netscape.net and altavista.net collect spam even when the accounts are unused. I have pdrap@netscape.net and pdrap@altavista.net and both are full of spam though I've never used them. Stay far far away from those.

    3. Re:It's easy, really. by Pascal+Q.+Porcupine · · Score: 2
      The 'To:' header in the message itself has nothing to do with the message it was sent to. Your typical SMTP session looks something like this: (italics is what is sent to the server; username is typically gotten through the auth mechanism)

      220 some-mailserver.fred.org ESMTP Exim 2.05 #1 Wed, 10 Nov 1999 22:54:45 -0500
      HELO some-machine.bob.net
      250 some-mailserver.fred.org Hello username at some-machine.bob.net [192.168.1.2]
      MAIL FROM: bob@bob.net
      250 is syntactically correct RCPT TO: some-user@fred.org
      250 is syntactically correct DATA 354 Enter message, ending with "." on a line by itself From: Bob Loves You <bob@dobbs.net>
      To: your friend <fluffy@yellow.com>
      Subject: I love you

      I love you!
      .
      250 OK id=11llKJ-0000we-00
      QUIT
      221 some-mailserver.fred.org closing connection

      Notice that the To: and From: lines in the message itself (what comes after the DATA) have nothing to do with the actual sender and recipient as far as the mailserver is concerned (the MAIL FROM and RCPT TO, respectively, in the SMTP negotiation). SMTP is a very simple, open, flexible protocol which assumes that everyone is benevolent and sharing. Sadly, this isn't so, which is why now the domain in the MAIL FROM or RCPT TO must be one handled in some way by the mailserver (otherwise it's an open relay), and why there's lots of fun authentication (such as the identd) to make tracking non-benevolent users a little bit easier.
      ---
      "'Is not a quine' is not a quine" is a quine.

      --
      "'Is not a quine' is not a quine" is a quine.
      Quine "quine?
  7. spam will always be a problem by Ater · · Score: 2

    I logged in to one of my old hotmail accounts after reading this article, and if there's really been spam reduction efforts, I haven't noticed. I have about 15 spam mails dating from last week (I did not sign up for any mailing lists or register anywhere with this address. I did sign up for webspace at some odd site, but I put its spam domain on ignore already). I took a look at the domains and saw about 8 emails from various obscure/unlisted domains which I assume to be open mail servers. Moreover I had 2 emails from RealNetworks, which had supposedly been blocked according to the article. Another problem I noticed is that the rest of the spam came from major 'legit' domains like yahoo.com, aol.com, and hotmail itself. There's no way hotmail will block these huge domains off, and since a LOT of spam is generated by such sites, the spam problem will still be in effect. Despite hotmail's and MAPS' best efforts, I really don't see anything a e-mail provider can really do to fully prevent spam.

    So I guess spam handling is still more of a personal issue than anything. My advice for spam control would be as follows:

    1. Don't give out the adress for your main ISP account... I never even use mine since I learned my lesson with my old ISP. I gave out the account to every sleazy signup site and ended up with about 100 msgs on the server at one point... which is a real pain when on your main account.

    2. Either use an extra e-mail account from your ISP, an account on a friends domain, or a low-profile free mail service for your main email adress. You most likely won't be placed on any mass spam list if you only give the adress to people you intend to communicate with. Plus you have a greater level of anonymity should you need it or desire it.

    3. Hotmail accounts do have a purpose after all. My advice would be to register one or more and keep it/them as a spambox... use it to sign up for accounts, mailing lists, newsletters etc. You'll expect spam anyway, and if it gets flooded to hell, it's just a free hotmail account, so no big loss.

    4. If you don't need to recieve a reply email (like website passwords or account verification) from a site that expects you to give them your adress, use a fake one. It's easy, and allows you to exercise your creative juices... I always like using root@ :)

    Let's just face it, spam is always going to be an issue regardless of the efforts of MAPS and the like. It can be annoying, but if you just use an extra moment of time and some common sense, you'll save yourself a lot of annoyance. (I'm actually to the point where I check my hotmail inbox just to see all the new spam since I never get any mail in my personal box :D )

    1. Re:spam will always be a problem by freakho · · Score: 4

      4. If you don't need to recieve a reply email (like website passwords or account verification) from a site that expects you to give them your adress, use a fake one. It's easy, and allows you to exercise your creative juices... I always like using root@ :)

      An even better one is putting in the site's own abuse@ address. If they have one, they'll get the joy of spamming themselves; if they don't, it'll bounce. Nobody gets hurt but the jerks. :)

      fh

    2. Re:spam will always be a problem by ptomblin · · Score: 2

      abuse@ftp.warez.org
      Look at the A record for ftp.warez.org

      --
      The next Cmdr Taco duplicate will be ready soon, but subscribers can beat the rush and see it early!
  8. there are filter options by Ater · · Score: 2

    Actually hotmail does have its own share of filter options. Just log into your hotmail account, go to options, and you will find a filter option. There, you can add e-mail adresses to a list of "blocked senders," and any e-mail from the specific sender will be sent directly to the trash can. Also, you can also direct incoming e-mails to a certain folder (including trash can) by telling it to look out for certain keywords in the subject, sender's name, or sender's e-mail. Or if you're really lazy, and you already have some spam in your inbox you can just go to the messgae and tell it to block the sender of that message from now on. Granted, it won't keep your hotmail account spam-free, but the option is there should you wish to use your hotmail account for standard e-mail purposes. But personally I would stick to one of my current POP3 accounts instead of bothering to configure my hotmail account :)

  9. Stopping spam by david.given · · Score: 3

    There's a really easy way for an ISP to protect itself against people using it to send spam: introduce a one or two second delay before accepting each message. This is insignificant to the normal user --- my mailer, exmh, takes about five seconds between my pressing `send' and control returning to me --- but would stop spammers dead. Two seconds per message means 30 per minute, less than two thousand per hour. It means that they can no longer blast thousands of messages into the server. If you like, you can also implement something that checks for, say, more than a few hundred messages in an hour and automatically disables email.

    The effort needed to implement this is trivial.

    (You would need a normal mail server to handle mailing lists, of course. But that's not a problem as mailing lists tend to be handled purely at the server end, without the messages been sent down the dial-up link.)

    1. Re:Stopping spam by Pascal+Q.+Porcupine · · Score: 2
      Um, BCC is handled by the mail program. In fact, all CCing is handled by the mail program. The SMTP protocol itself has nothing for multiple sends; CC is just a standard message-space header which all programs understand as meaning "this message was also sent to the following other parties." The only difference between CC and BCC is that the mail program doesn't put the BCC header into the sent message (or puts in 'undisclosed-recipients').

      The delay would still easily apply.
      ---
      "'Is not a quine' is not a quine" is a quine.

      --
      "'Is not a quine' is not a quine" is a quine.
      Quine "quine?
    2. Re:Stopping spam by Pascal+Q.+Porcupine · · Score: 2

      Yes, that's what I said, but only in summary. Or were you agreeing with me? :)
      ---
      "'Is not a quine' is not a quine" is a quine.

      --
      "'Is not a quine' is not a quine" is a quine.
      Quine "quine?
  10. Re:WTF by emerson · · Score: 2

    So talk to the MAPS people about the offending domains -- subscribing to the RBL is no guarantee of spam freedom -- the RBL has to be maintainted constantly by volunteers and people in the community.

    If the RBL isn't decreasing your spam, it's at least partly because you're not doing your part to help MAPS.


    --

  11. Can't tell. by BradyB · · Score: 2

    I use hotmail as a spam filter like just about everyone else. Heck even the one posted here is a spam account, but it doesn't get spammed. I have been going into my hotmail account everyday and if anything the amount of spam has increased. If they implimented anything I sure as hell can't tell. I guess it's time to use my mail filters on hotmail again, they don't work but they worked better than this RBL thing.

    --

    Good is never enough, when you dream of being great!
  12. Spam receiving service by phil+reed · · Score: 2

    For this kind of requirement, I use and recommend the Spam Receiving Service at www.tinaa.com/spam/index.html.


    ...phil

    --

    ...phil
    "For a list of the ways which technology has failed to improve our quality of life, press 3."
  13. RBL/MAPS by gardenhose · · Score: 2

    Problem with this system: it punishes the 'little users' for their ISPs mistakes. I was more than a little irked to find that I couldn't send email from my professional address to my mother of all people because my hostname was on their 'blackhole' list. I went through the site and the mail server I had been using was abused by some spammer through an open relay so it was put on the blacklist.

    Now, this is a big place, and the wheels of bureacracy only turn so much so far, and this event happened months ago and our sysadmins haven't gotten around to fixing this little nuisance yet. So now because some people don't want to use procmail or hit the delete key when they get UCE, I can't email my freakin' mother.

    I hate spam as much as the next guy, but this banding together and automatic trial-by-fire via 'intelligent systems' is going a little too far. I have a feeling these RBL guys have a pang of glee as they happily restrict an entire domain from sending email somewhere... "That'll teach 'em"... that'll teach 'em what? To pester their poor sysadmins to "do something"? _They_ didn't send the spam.


    1. Re:RBL/MAPS by Kaz+Kylheku · · Score: 2
      ... because some people can't use procmail or hit the delete key when they get UCE, I can't send e-mail.

      How do you think the procmail filter is going to recognize SPAM? Mine pings the anti-spam databases using nslookup.

      Instead of complaining, you should switch to a site that has responsible administrators, not some lackeys that can't fix a simple mail server configuration problem.

      By staying with this ISP, you are endorsing their spam-friendly attitude, and their relaxed hiring policy toward incompetent sysadmins. Your continued support is giving them one less reason to modify their behavior.

      When my ISP's mail machine was found by ORBS to have a hole, I sent mail to the operator and he fixed it within hours, and then thanked me for giving him a heads-up on the problem. By the way, you could always send Mom a nice snail-mail letter. ;)

  14. Re:an open relay called hotmail.com by cruise · · Score: 2

    Although Hotmail implements protections from allowing their own users to send too many emails/spams out.. There is nothing stopping me from creating hundreds of hotmail accounts and creatively spamming a bazillion users.

    How many times do you think Hotmail itself shows up on the spam blocking services available? I quit my sysadmin job for something more rewarding and aside from the user support, spam was the number two headache I had to deal with. LOTS AND LOTS of spam comes from Hotmail accounts.

    The spam issue will not come to an end by these means. I hate to say it but I really think the only thing that will stop the spammers is a world wide agreement to prosecute harshly.

  15. Microsoft vs. Microsoft by mrsam · · Score: 3

    What's really funny is that currently Microsoft itself is VERY close to being RBLed for their massive spewage of Y2K related junk E-mail. They are spamming every last E-mail address they have their hands on, and, as a result of that, are really pushing the edge of the envelope.

    So, if microsoft.com gets RBLed, we'll just pop some popcorn, and watch what happens when Microsoft ends up RBLing itself...
    --

  16. Re:an open relay called hotmail.com by Paul+Wright · · Score: 2
    LOTS AND LOTS of spam comes from Hotmail accounts.

    Lots and lots of spam has a hotmail envelope from address or a hotmail reply address, but I've never had spam which actually originated at hotmail.

    Spamming via hotmail would be really painful and slower (even with a Perl script to handle it for you) than just finding an open relay and/or a throwaway dialup account. Unless all the other ways of spamming get locked down, I don't think we'll see this happening much.

  17. Re:Global spam killer by nocleverhandle · · Score: 2

    See Brightmail, I think it is fairly close to what you are talking about. Unfortunately it is a proprietary, for-profit system. Not sure if they have patents. There is an overview of the system design. I believe the software is written in Perl!

  18. how do you wash dishes? by anonymous+cowerd · · Score: 2

    How do you wash dishes? The answer: you hold them under the faucet and run water, a great deal of water, across them, and whatever was on the dish that you want to get rid of gets swept away in the flood.

    This is my system for dealing with spam. All I do is subscribe to two or three mailing lists, which deal with interesting subjects (for me, art and economics). From these mailing lists I get about eighty emails a day. In addition to those, maybe three times a week someone sends an email directly to me, and of course every day anonymous spammers throw a few slices of spam in the mix.

    Before I subscribed to those mailing lists, there were times when I'd log in to my mail server and almost all the new mail - say, four emails out of five - was spam, and like everybody else I found that quite annoying. But now if I get four or even ten spams in a day, I barely notice and I don't care.

    The only downsides are: 1.) if I don't log on and download the email it piles up to an alarming height; until just now I haven't logged on to my personal account since Saturday, and I had to download over four hundred messages, and 2.) that's an awful lot of stuff to think about; from where I sit at my desk I can see three open books, face down, which I am reading to try to keep up with the the current threads on the two economics lists. Beats the Hell out of watching TV, though.

    Yours WDK - WKiernan@concentric.net

  19. MAPS RBL by Signal+11 · · Score: 2
    . There, I said it - and no pun intended. Most of the spam I get isn't blocked by it. Second, alot of ISP's subscribe to the DUL - which has the unfortunate effect of making my e-mail from my home box here (on a dialup) impossible to deliver to some locations. So I'm alittle pissed - In the process of trying to find and neutralize spammers, they've broken several rules of netiquette - most importantly the one that says that it's a peer to peer network. Gee.. I don't feel like a peer right now - I need to go spend $1500/mo to get the 'right' connection so they take my mail seriously.

    Boo, hiss! Go use something like intelligent filtering. It works a helluva lot better than the RBL, and innocent people aren't caught in the line of fire.



    --
    1. Re:MAPS RBL by Pascal+Q.+Porcupine · · Score: 2

      Ah, but I run my own mail domain from my cable modem connection. Yeah, I know, it's kinda unethical, but then I have control over my mail and can setup as many accounts as I need (for roommates, spam-trapping, etc.) in my own domainname, rather than having to pay out the ass for additional mailboxes. Granted, this is a moot point, as I'll soon be setting things up where a friend's machine does a vhosted MX for me and everyone with an account in trikuare.cx will use fetchmail or whatever, which solves several problems (including the potential for being blocked through DUL). In the meantime, this is the first I've heard of DUL, and have yet to have any mail blocked (as far as I know, anyway) because of the fact that the PTR to my mailserver is obviously a dynamic IP address (though not technically a dialup one). In the meantime, I somehow doubt that my cable provider's sysadmins even care about participating in DUL anyway.
      ---
      "'Is not a quine' is not a quine" is a quine.

      --
      "'Is not a quine' is not a quine" is a quine.
      Quine "quine?
  20. the power of RBL/MAPS by frankie · · Score: 2
    the wheels of bureacracy only turn so much so far, and this event happened months ago and our sysadmins haven't gotten around to fixing this little nuisance yet.

    Aha. This is exactly why Hotmail using RBL is such a good thing. Your local sysadmins may not care much about email being unable to reach a few small domains. But what happens when your company can't contact thousands (or millions) of clients, because your sysadmin is allowing spam?

    The squeaky wheel gets the grease, and a mountain of refusals from Hotmail will be very squeaky. If another big name like Yahoo or Earthlink joins in, the squeak becomes a roar, and your bureacracy will move quickly indeed. Which is precisely how RBL is supposed to work.

  21. Re:SPAM with opt out phone numbers by Booker · · Score: 2
    Hm, I was going to say "just block it" but I found this from the FCC (http://www.fcc.gov/ccb/CID/cidfacts.html):
    800 Number/Toll Free Calls

    o Requesting privacy on calls to 800 and 888 numbers may or may not prevent the display of one's telephone number. When you dial a toll free number, the party you are calling pays for the call. Typically, the called party for toll free calls is able to identify your telephone number using a telephone network technology called Automatic Number Identification. FCC rules limit the subsequent use of this information and require carriers to inform consumers that telephone numbers are being transmitted in this way.

    Other interesting information at http://www.studio42.com/ kill-the-spam/pages/tollfree1.html
  22. The article talks about MAPS but what about ORBS? by Kaz+Kylheku · · Score: 2

    For effective anti-spam measures, they should not only use MAPS, but also the ORBS database and the Radcliffe database as well.

    ORBS is effective at fighting spam. And the nice feature, compared to MAPS, is that it's automated. ORBS automatically tests an SMTP server to determine whether it has known holes. If a hole is found, that server is blackballed right away by the software; the only way to get out of ORBS is to fix the problem. A convenient web sumission form lets you report suspected open relays, and you can track the progress that it's making in probing the site.

    To protect myself from spam, I use a procmail filter that pings *four* databases.

    The only rare spam I get nowadays is from the true ``whack-a-mole'' spammers: mostly amateurs who spam directly from dial-up accounts. The last time that happened, I complained to the ISP in question and they supposedly took action. Additionally, very rarely, I get a spam through a hitherto unknown open relay, which I promptly report to ORBS.

  23. Wrong---won't help against ``spread spectrum'' by Kaz+Kylheku · · Score: 2

    The delay won't help against spread spectrum attacks, whereby the spammer sends a small number of messages to a large number of servers.

    Also, you are forgetting that spammers don't send to your ISP directly; they usually get someone's insecure relay to do the dirty work of delivery. The relay has all that time in the world.

    A one or two second delay wouldn't be enough anyway; a spammer could send mail to two hundred people in just over three minutes. That's enough to bother a small ISP.

    The delays imposed by distinct mail servers are going to be consumed in parallel, so your scheme would not do anything to stop the overall spamming. In three minutes, the spammer could send a hundred messages to a hundred different ISP's in parallel, even if each of those ISP's had the delay mechanism in place.

    1. Re:Wrong---won't help against ``spread spectrum'' by Pascal+Q.+Porcupine · · Score: 2

      But some protection is better than none. Also, it'd help with the relay time (which the original poster never said it wouldn't be through).
      ---
      "'Is not a quine' is not a quine" is a quine.

      --
      "'Is not a quine' is not a quine" is a quine.
      Quine "quine?
  24. Why sites act as relays: the answer. by Kaz+Kylheku · · Score: 2

    The number one reason is administrator cluelessness. Mail servers don't relay because their admins want them to, but because the admins who set them up don't have a freaking clue on how to operate a secure mail site. At least, these are the ones who have ``wide open relays''.

    Even admins who think they have closed their relays often have left some obscure hole, due to bugs or quirks of programs like sendmail.

    For example, some sendmail servers will properly refuse to forward a mail with the envelope recipient address like but if it's wrapped in quotes, like they forward it, thinking it's a local address. The deeper rule that operates after the quote stripping doesn't enforce the no relay policy or something like that.

    The ORBS system performs about a dozen or so different tests involving various obscure holes that permit mail to be routed. If you want more information, surf www.orbs.org.

  25. Re:ISPs mis-using RBL by Kaz+Kylheku · · Score: 2

    That's not mis-use; it's one of the ways in which the RBL was meant to be used. The B stands for ``black hole''. That means creating black hole route entries for the rogue networks so to deny them access to your network.

    Kudos to Teleglobe for having the courage to take action against spammer infested cesspools like home.com.

    The RBL is far from being for blocking e-mails only. Ultimately, MAPS wants to cut off spammers from all services that they rely on. That means networks which host spammer web sites are blacklisted as well, not just networks that originate spam e-mail. In other words, the networks that Teleglobe is denying access to don't even originate spam e-mail; some of them just host spammer sites.

    There may be legitimate web sites alongside spammer websites under these networks. The idea is to exert pressure on the operators of these networks to crack down on the spammers, and get themselves un-blackholed so that access to their site is restored.

    There is no easy technological measure to block out only the spammers, and retain access to legitimate sites. Heck, a spammer site and a legitimate site could even be on the same web server machine. That sort of scalpel precision would require URL filtering, which is difficult to implement at the IP forwarding level. Doing that would also remove a lot of the incentive for the spammer-friendly operators to change their ways, and the expense of fighting spam would be absorbed entirely by the people doing the costly filtering.
    Such filtering at the TCP stream level would likely reduce bandwidth and require more hardware.

  26. Per-user configurable filters. by Kaz+Kylheku · · Score: 2

    I can think of some reasons why Hotmail wouldn't make use of the RBL a per-user option.

    For one thing, it would require some programming in order to make a hotmail configuration web UI affect the back-end. The SMTP servers that handle incoming mail would actually have to accept connections from spammers, take the envelope address, resolve it to a user profile, retrieve the preferences and then make a decision whether to drop the connection or accept the mail. This is extra overhead that could perhaps impact the existing scalability of Hotmail.

    Anything is doable with software, it's just a question of time, money and overall feasability. Would the cost of adding frills to the service be justified, given that it is already free? Another aspect of development is the management of risks; hotmail is a live operation. Any fundamental changes have to be thoroughly tested before being deployed, even though this is being run by Microsoft. Someone also has to estimate the performance impact that the change might have.

    It's easy to forget that the function of Hotmail is to spam its users anyway---with advertisements. The real clients of Hotmail are the people that pay to have their crap appear on your Hotmail page. Thus it would probably be necessary to convince these clients that giving users extra frills would bring in enough additional revenues to justify the development costs and risks.

  27. Re:And the silence was deafening... by aqua · · Score: 2
    There was one curious thing about the article -- it stated that Hotmail signing on "adds legitimacy to the MAPS effort."

    I've been known to be a bit perjorative about these things, but legitimacy is one of the last things I'd ascribe to the emissions of hotmail, and most services like it.

  28. Speaking of which: by Chris+Johnson · · Score: 2
    I have *counts* five confirmed spammer kills. That's five reports from ISPs that spammer accounts have been closed due to my reporting them.
    How about a Slashdot poll:
    I have
    • 1-10 spammer kills
    • 10-100 spammer kills
    • 100-1000 spammer kills
    • I am Chris King
    • I am part of the problem
    • Hemos is a taco!