The most profitable call center employee may not be the one that fixes the most problems. For instance, an employee that can make a customer happy without fixing a thing or can talk the customer into buying a new replacement could be more profitable for the company.
The situation is fairly simple; what is in the customer's best interest in not necessarily in the company's best interest. The company seeks to hire those that are in it's best interest, not the customer's best interest.
I don't know about your particular head of sales, but office-types benefit from the exercise in logic and it helps them understand spreadsheet formulas and writing Outlook mail filter rules (even if they have really dumbed-down the mail filter rules). It also help people feel less intimidated by computers and gives them empathy for the programmers.
In a tech company, it makes sense to have everyone take something along the lines of CS101. Specifically JavaScript? I don't think it matters but it helps give everyone a sense of how computers really work and what they can and cannot do.
True, but I see it happen all of the time that a program works on a developer's machine (with all of the development libraries and development tools installed and god-only-knows what custom tweaking).
At the risk of being unpopular, most of my complaints about Linux distros is that they try too hard to be easy to use for people that know nothing about computers. By doing so, they have often made it harder to configure things, especially from the command line. Not to mention the extra kloc's of code and the extra bugs that always come with extra code. What drew me to Linux was the relative simplicity and elegant OS. If I wanted a Windows-like experience, I'd use... Windows.
As some posters have mentioned, OpenDNS is probably the best, easy solution.
For relly young kids, a white list of a couple of dozen sites might work for a while.
But as others have pointed out, there is no way to keep kinds 100% safe on the 'net. Letting kids on the internet is like letting them wonder around in New York City.
You need to put the computer in the family room or somewhere that the screen can easily be observed, versus bedrooms.
Also, try putting a mechanical timer on you AP/router that turns it off at bedtime. Some routers can do this internally.
Around the time they let commercial traffic on the Internet, they should have
1. Require a business license for a.com 2. Requite a tax-exempt ID (501xxx) for.org. 3. Had a tightly regulated.bank with SSL required to process financial transactions. 4. Have a.anon for anonymous speech
I don't think it's right to arrest them, but (assuming you had legal access to the search info) it sounds like a good reason to go to a judge and get a warrant to put surveillance on the suspect.
As IT folks, we often think we know what uses want, so should want. The first thing you should do is ask the residents what they want, instead of assuming you already know. Wired or wireless? How fast? Etc.
I think the market would be the proper way to deal with this if IP addresses had been allocated by the market in the first place. As it was, they were pretty much lent out for nothing or next to nothing.
Now, taxing IP addresses at a nominal rate might prevent hoarding and encourage those with extra addresses to return them.
If companies can sell IP addresses, they have value. If it has value it's an asset. If it's an asset, it can be taxed.
This sounds like it could be correlated to other lifestyle choices. e.g., People who have a routine or work in an office and drink coffee are safer than other occupations.
It's really hard to control for all of the other possible factors.
Sure, all services are "oversold". A classic example is that it would cause havoc if everyone on a city sewer system flushed at the same time.
But advertising "unlimited" plans and overselling is a business model that the provider decided to use. They are none-the-less obligated to provided sufficient bandwidth for who-ever happens to be using the system at any given time. They just can't oversell as much as they would perhaps like to.
First, how about giving email the same level of privacy as postal email?
The problem with these rules are that bad actors don't have to follow them. We need things like actual end-to-end encryption so companies and malicious individuals can't snoop. (see Code is Law, Lawrence Lessig).
I they really go without a GUI on Windows server I predict that the general reliability will go up for two reasons: 1. No GUI = less lines of code to evaluate so less chance for bugs. 2. Desktop users will stop thinking that they know how to admin servers because the GUI looks familiar,
This has been a problem every since businesses stopped being willing to train! I hate to say it, but business has brought this on themselves by thinking they can find someone who's a prefect fix off the street without providing actual training (versus learn-as-you-go which is the norm everywhere I've worked). Companies seem much more willing to invest in other things besides their employees. The workforce as a whole suffers.
Sure, you can get generic training at school (and accrue a mountain of debt) but whatever they teach you isn't going to be the exact skill-set that a given employer wants. I'd like to see some sort of program where a company provides, for instance, two years of training (perhaps 4 hours of formal training and 4 hours of mentoring (like working with an experienced programmer)) in return for a contract to work for another two to four years after the training. All programmers should take a turn training because nothing makes you lean a subject like having to teach it.
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The most profitable call center employee may not be the one that fixes the most problems. For instance, an employee that can make a customer happy without fixing a thing or can talk the customer into buying a new replacement could be more profitable for the company.
The situation is fairly simple; what is in the customer's best interest in not necessarily in the company's best interest. The company seeks to hire those that are in it's best interest, not the customer's best interest.
I don't know about your particular head of sales, but office-types benefit from the exercise in logic and it helps them understand spreadsheet formulas and writing Outlook mail filter rules (even if they have really dumbed-down the mail filter rules). It also help people feel less intimidated by computers and gives them empathy for the programmers.
In a tech company, it makes sense to have everyone take something along the lines of CS101. Specifically JavaScript? I don't think it matters but it helps give everyone a sense of how computers really work and what they can and cannot do.
True, but I see it happen all of the time that a program works on a developer's machine (with all of the development libraries and development tools installed and god-only-knows what custom tweaking).
At the risk of being unpopular, most of my complaints about Linux distros is that they try too hard to be easy to use for people that know nothing about computers. By doing so, they have often made it harder to configure things, especially from the command line. Not to mention the extra kloc's of code and the extra bugs that always come with extra code. What drew me to Linux was the relative simplicity and elegant OS. ... Windows.
If I wanted a Windows-like experience, I'd use
For those that remember the days before NAT was prevalent, this is what way IP addresses were supposed to be used.
Use this link instead:
http://www.nytimes.com/2012/08/31/technology/finspy-software-is-tracking-political-dissidents.html?_r=1
As some posters have mentioned, OpenDNS is probably the best, easy solution.
For relly young kids, a white list of a couple of dozen sites might work for a while.
But as others have pointed out, there is no way to keep kinds 100% safe on the 'net. Letting kids on the internet is like letting them wonder around in New York City.
You need to put the computer in the family room or somewhere that the screen can easily be observed, versus bedrooms.
Also, try putting a mechanical timer on you AP/router that turns it off at bedtime. Some routers can do this internally.
Around the time they let commercial traffic on the Internet, they should have
1. Require a business license for a .com .org. .bank with SSL required to process financial transactions. .anon for anonymous speech
2. Requite a tax-exempt ID (501xxx) for
3. Had a tightly regulated
4. Have a
All returned computers should be re-imaged like they came from the factory as a standard procedure. What if the laptop was returned with a virus?
Many companies like to sell used equipment as "refurbished" without doing any actual refurbishing.
Newegg's greed gets in the way of being the excellent company they used to be.
I don't think it's right to arrest them, but (assuming you had legal access to the search info) it sounds like a good reason to go to a judge and get a warrant to put surveillance on the suspect.
As IT folks, we often think we know what uses want, so should want. The first thing you should do is ask the residents what they want, instead of assuming you already know. Wired or wireless? How fast? Etc.
These cyber-attacks are an act of war (or at least they would be if another country used similar tactics against the US).
Waging warfare is supposed to take an act of congress.
I think the market would be the proper way to deal with this if IP addresses had been allocated by the market in the first place. As it was, they were pretty much lent out for nothing or next to nothing.
Now, taxing IP addresses at a nominal rate might prevent hoarding and encourage those with extra addresses to return them.
If companies can sell IP addresses, they have value. If it has value it's an asset. If it's an asset, it can be taxed.
Sure we should all move to IPv6, but does anyone else think that hoarding a scarce resource just makes it scarcer?
Some of the early players were granted large swaths of IP space and they should return them if they are no longer needed.
Once again, a few greedy players screw things up for everybody else.
This sounds like it could be correlated to other lifestyle choices. e.g., People who have a routine or work in an office and drink coffee are safer than other occupations.
It's really hard to control for all of the other possible factors.
With a Sola ferroresonant transformer.
Put all of the small drives in a JBOD array and use the 3TB as an internal backup because RAID is not a backup solution.
Use FreeNAS or OpenFiler.
Drobo performance sucks (with more than one concurrent user).
Low-end core i3 processor and lots of RAM because RAM is cheap these days.
Sure, all services are "oversold". A classic example is that it would cause havoc if everyone on a city sewer system flushed at the same time.
But advertising "unlimited" plans and overselling is a business model that the provider decided to use. They are none-the-less obligated to provided sufficient bandwidth for who-ever happens to be using the system at any given time. They just can't oversell as much as they would perhaps like to.
Not exactly a placebo (totally inert) but you could test it against the many other psychotropic drugs.
I remember having to recompile SCO to add a COMM port.
First, how about giving email the same level of privacy as postal email?
The problem with these rules are that bad actors don't have to follow them. We need things like actual end-to-end encryption so companies and malicious individuals can't snoop. (see Code is Law, Lawrence Lessig).
The real question is; "Can they make you agree to the EULA?"
I they really go without a GUI on Windows server I predict that the general reliability will go up for two reasons:
1. No GUI = less lines of code to evaluate so less chance for bugs.
2. Desktop users will stop thinking that they know how to admin servers because the GUI looks familiar,
This has been a problem every since businesses stopped being willing to train! I hate to say it, but business has brought this on themselves by thinking they can find someone who's a prefect fix off the street without providing actual training (versus learn-as-you-go which is the norm everywhere I've worked). Companies seem much more willing to invest in other things besides their employees. The workforce as a whole suffers.
Sure, you can get generic training at school (and accrue a mountain of debt) but whatever they teach you isn't going to be the exact skill-set that a given employer wants. I'd like to see some sort of program where a company provides, for instance, two years of training (perhaps 4 hours of formal training and 4 hours of mentoring (like working with an experienced programmer)) in return for a contract to work for another two to four years after the training. All programmers should take a turn training because nothing makes you lean a subject like having to teach it.