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User: Holi

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  1. Our call center is a bit different then most, we hire retirees. People who have used the products we sell for a long time, basically the experts after they are done experting.

  2. Small, 50 to 75 employees depending on the time of year. So a small company. We're never going to be a "big" company, the market just won't support it. So we grow where we can. We went from retail/web sales and distribution to producing our own brand. Our products require a little more thought then turning something on. But we'd answer that as well. Think cure times for epoxies and varnishes at specific temperatures and humiditys (how do you pluralize humidity spell check fails both ways I can think of).

  3. Re: It's a bubble on Litecoin Prices Surge Above $70 As Crypto Market Tops $175 Billion (coindesk.com) · · Score: 1

    As is Ethereum though not as much, the nice part is it mines by video card only, no asics to compete with. granted it's not much but it drops about .05 eth into my wallet every 5 days or so, that's about $15.

  4. Re: Only in America on Dealership Remotely Disables A Car Over A $200 Fee (www.cbc.ca) · · Score: 1

    I don't think US forces had anything to do with the Oka Crisis. The "invasion" was 40 or so members of the Mohawk tribe who joined their Canadian brethren.

  5. Re:Don't cheat and don't worry on The IRS Decides Who To Audit By Data Mining Social Media (typepad.com) · · Score: 1

    Wait, was it an honest mistake? Because you seem to have admitted to cheating.

  6. Re:Works for me on The IRS Decides Who To Audit By Data Mining Social Media (typepad.com) · · Score: 1

    "I find out you put a pic of me on FB without my knowledge and best case, you ain't my friend. Worst case I sue you."

    Sue? for what? You have no expectation of privacy when you are out and about.

  7. Re:You don't understand on Modest Proposal To Companies: Let Your Customers Respond To Your Emails - Kill no-reply@ (medium.com) · · Score: 5, Informative

    Obviously you should follow your own advice. Customer retention is probably one of the highest priorities of a call center especially for smaller businesses. If ditching the no-reply helps me keep my customers, then BYE.

    And we did. instead we use logic and filters to direct emails to the people who can provide the best answers. 20% growth over the past 4 years must mean something is working.

  8. Re:Don't confuse advertisements with solications on Modest Proposal To Companies: Let Your Customers Respond To Your Emails - Kill no-reply@ (medium.com) · · Score: 1

    Funny thing is you actually need us, we don't need you. There are 1000's of companies selling the same crap. If customer retention means so little to you then I gues I won't be seeing you around.

  9. Re:You need SmartTVs on Ask Slashdot: Best Non-Smart TV Sets? (slashdot.org) · · Score: 1

    except, for the most part, open devices do not exist.

  10. Re:Stop looking for a TV on Ask Slashdot: Best Non-Smart TV Sets? (slashdot.org) · · Score: 2

    Sure let me spend 12k on a TV. Did you miss the part where he said cheaper, not ridiculously expensive?

  11. You mean slightly more expensive. on Ask Slashdot: Best Non-Smart TV Sets? (slashdot.org) · · Score: 2

    "Ideally slightly lower than similar smart TVs, since we are forgoing the hardware needed for the smart part, as well as the ongoing support cost for firmware updates"

    It would cause it to cost more as they lose revenue from ads and tracking your tv habits.

  12. I just used that in my business meeting, I got a raise.

  13. Re:bitcoin isn't real, either on Here's Why People Don't Buy Things With Bitcoin (vice.com) · · Score: 0

    I don't know about that, they drove it up to $4000+, sounds like they think it's real enough.

  14. Re:Contracts of adhesion on Let Consumers Sue Companies (nytimes.com) · · Score: 1

    Not for a customer, arbitration favors the corporation.

  15. Re:Criminals have been doing this for a while on Two-Factor Authentication Fail: Identity Thieves Hijack Cellphone Accounts to Go After Virtual Currency (nytimes.com) · · Score: 1

    I can easily open a bank account without ever stepping foot in a branch.
    https://www.google.com/search?...

  16. Re:Net neutrality anyone? on Verizon To Start Throttling All Smartphone Videos To 480p or 720p (arstechnica.com) · · Score: 2, Insightful

    So Net Neutrality does not allow for QoS?

  17. Except I posted about Squadron 42, a single player story driven campaign that can be considered Wing Commanders descendant.

  18. Re:Better idea on 'Wing Commander' Music Composer Runs Kickstarter Campaign (kickstarter.com) · · Score: 1

    That's being done, though not exactly a remake https://robertsspaceindustries....

  19. Chris Roberts might be a little busy right now with https://robertsspaceindustries....

  20. And I'm taking vacation days to go down to the Kentucky/Illinois border to photograph the eclipse.

  21. Re:Using maps on The No-GPS Road Trip (popularmechanics.com) · · Score: 1

    Funny, I have maps in my truck and it's a manual.
    Fuck I am old.

  22. smdh on The No-GPS Road Trip (popularmechanics.com) · · Score: 1

    As someone who has been driving longer then GPS has been ubiquitous, this made me cringe and lament for mankind.

  23. Training mission? on A US Spy Plane Has Been Flying Circles Over Seattle For Days (thedrive.com) · · Score: 1

    So now the use training missions to spy on US Citizens?

    They are flying a a hi tech spy plane over a major US population center for training? Sounds questionable in it's legality.

  24. Well I was going to come and apologize for the paywall link, but now, No, fuck you.

  25. Re:There's your problem! on Being Outside Could Become Deadly In South Asia, Says Study (go.com) · · Score: 1

    Sure, it's just as easy as unscrambling an egg.