> a $0.50 refund every time the system is down for 6 hours
CodeRed probably cost me less than $5.00 of actual service down time. The real cost as I see it was the time wasted enduring, diagnosing, and fixing the problem. Unfortunately, the cost of my lost time and productivity was much higher than $5.00.
I don't expect Qwest to pay either of these amounts, but just want to point out the real costs to the consumer.
*Eventually solved the problem
*Eventually emailed and called subscribers (or at least me)
*It's not really their fault that CodeRed was created
*It's not really their fault that MS's software is buggy
*If you do have to talk to a service rep at Qwest usually they're very nice and friendly people
Stuff Qwest Screwed Up:
*Didn't recognize that they had a problem for a few days after the rest of the world knew about it
*Called their problem RedCode instead of CodeRed
*Provided the wrong fix for the better part of a week
*The online instructions of the incorrect fix were formatted to print incompletely on three different brands of browser
*Hold times on their help line were as long as 110 minutes at one point
*If you do have to talk to a service rep at Qwest usually they're completely clueless
I'm sure there are other entries for both sides of this list that I'm not thinking of.
Don't like Qwest DSL? Quit yer bitchin' and get another DSL service provider...
Oh wait, Rhythms, Northpoint, Covad all went bankrupt because Qwest wouldn't give them access in the CO's. There are no other DSL service providers. Too bad, you lose, we all lose, game over.
Yep, and even the NYT gets it wrong in the article. More evidence that the American press is in the entertainment business, not the information business. What a shame.
Hey, I'm f-ing bored, and it's only Wednesday. I bet my friend that I could post complete B.S. on/. and not get modded down. What do you think? Have a sense of humor? Mod me up. It's a good f-ing joke, and I might get 50 smackers out of it!
>> rely on the students who know what's going on to share their expertise with the ones who don't.
Yeah, double ditto on this!!! Definitely, ask for help.
1. Techies are always willing to show off.
2. College students are idealistic, and thus willing to give their time freely.
3. XY college students need an excuse, any excuse, to interact with XX college students.
The Nazis started by burning books and the French have started by censoring websites. Censorship, even of ugly ideas, leads to nothing but trouble.
Re:Yet another uninformative top-level post.
on
Rhythms Flatlines
·
· Score: 2, Flamebait
Yes, and from now on people, please refer to "Intel, a microprocessor maunfacturer"; "Microsoft a software procucts company"; and "Cisco, a data networking concern".
Re:Don't be a part of the problem - Cisco fix
on
Fight Virus With Virus?
·
· Score: 2, Informative
Also affected are Cisco 678's.
See http://www.qwest.com/dsl/customerservice/coderedvi rus.html
You must be a person of substance, and thus are unsuitable for a dot-com. Entraprenures who are playing grown-up at a failing dot-com, want to attract people of style, not substance. Hence the need for eye-candy furniture. I think its sort of a self-selection for failure thing.
Nah, I think most Americans actually see Canada as a very civilized and refined nation. Anyone poking fun on/. is probably either a troll or just horsing around.
>> Try reading Hegel. He is the master of long sentences.
No, no, the requirements include, "containing much information", "being grammatically correct", and "conveying one basic idea in a surprisingly clear manner". Hegel fulfills none of these.
This is kind of off topic, but Gamma World was a great little game. I already knew all the math I needed for this game by the time it came around, but it was a great stimulant for the development of my imagination. I think I still have my original copy somewhere, along with those oddly carrot colored six-sided dice.
Yes, and the existance of this article is yet more evidence that the press is in the entertainment business, not the information business. I don't understand why such a P.O.S. article would get posted to/. - Someone is asleep at the switch.
Yeah, double ditto on this. If Linux boosters/MS haters want to see broader acceptance of their system they need to make it as simple to install and intuitive to operate as the Mac was back in '84-85(?).
Lowering people's switching and overhead costs is the best way to bring Linux to us techno-plebes. If one had to learn mechanics to own an automatic transmission car, everyone would drive standard. Personally, I want an alternative to MS, but right now there isn't one at realistic cost.
We already DO pay by allowing advertisers to waste our time. This is the broadcast TV model; millions of people every day are willing to trade 22 minutes of their life (time spent watching ads) for 38 minutes of entertainment on the idiot box. On the internet, the same revenue model predominates. Granted, it's much easier to ignore internet ads than a tv spot, and this model may not hold over long term, but next time one of those annoying X-10 ads pops up in your face, remember that you're NOT getting the content behind it for free.
If you only have a hammer, every problem looks like a nail.
If you only have hemp, every problem looks like an extra-large pizza with onions, green-pepper, italian sausage, black olives, oooh yeah, and Canadian bacon, and...
Slashdot Mirror
> a $0.50 refund every time the system is down for 6 hours
CodeRed probably cost me less than $5.00 of actual service down time. The real cost as I see it was the time wasted enduring, diagnosing, and fixing the problem. Unfortunately, the cost of my lost time and productivity was much higher than $5.00.
I don't expect Qwest to pay either of these amounts, but just want to point out the real costs to the consumer.
Stuff Qwest Did Right:
*Eventually solved the problem
*Eventually emailed and called subscribers (or at least me)
*It's not really their fault that CodeRed was created
*It's not really their fault that MS's software is buggy
*If you do have to talk to a service rep at Qwest usually they're very nice and friendly people
Stuff Qwest Screwed Up:
*Didn't recognize that they had a problem for a few days after the rest of the world knew about it
*Called their problem RedCode instead of CodeRed
*Provided the wrong fix for the better part of a week
*The online instructions of the incorrect fix were formatted to print incompletely on three different brands of browser
*Hold times on their help line were as long as 110 minutes at one point
*If you do have to talk to a service rep at Qwest usually they're completely clueless
I'm sure there are other entries for both sides of this list that I'm not thinking of.
Don't like Qwest DSL? Quit yer bitchin' and get another DSL service provider...
Oh wait, Rhythms, Northpoint, Covad all went bankrupt because Qwest wouldn't give them access in the CO's. There are no other DSL service providers. Too bad, you lose, we all lose, game over.
Yep, and even the NYT gets it wrong in the article. More evidence that the American press is in the entertainment business, not the information business. What a shame.
Hey, I'm f-ing bored, and it's only Wednesday. I bet my friend that I could post complete B.S. on /. and not get modded down. What do you think? Have a sense of humor? Mod me up. It's a good f-ing joke, and I might get 50 smackers out of it!
>> rely on the students who know what's going on to share their expertise with the ones who don't.
Yeah, double ditto on this!!! Definitely, ask for help.
1. Techies are always willing to show off.
2. College students are idealistic, and thus willing to give their time freely.
3. XY college students need an excuse, any excuse, to interact with XX college students.
>>the goal is getting it out before the other guy
/.
Gee, that sounds like
As long as it's fir$t po$t it almost doesn't matter what you say, some little karma pellets end up in your trough. Same ditto for reporters.
Actually American Gladiators has a chess event now. No, really!
The Nazis started by burning books and the French have started by censoring websites. Censorship, even of ugly ideas, leads to nothing but trouble.
Yes, and from now on people, please refer to "Intel, a microprocessor maunfacturer"; "Microsoft a software procucts company"; and "Cisco, a data networking concern".
Also affected are Cisco 678's.
i rus.html
See http://www.qwest.com/dsl/customerservice/coderedv
You must be a person of substance, and thus are unsuitable for a dot-com. Entraprenures who are playing grown-up at a failing dot-com, want to attract people of style, not substance. Hence the need for eye-candy furniture. I think its sort of a self-selection for failure thing.
Thank you. Also of interest to those with POS Cisco 675's is the following link on correcting the problem:
http://support.visi.com/dsl/codered.html
Would someone post an actual link to this please. Thx -Anne
Nah, I think most Americans actually see Canada as a very civilized and refined nation. Anyone poking fun on /. is probably either a troll or just horsing around.
>> Try reading Hegel. He is the master of long sentences.
No, no, the requirements include, "containing much information", "being grammatically correct", and "conveying one basic idea in a surprisingly clear manner". Hegel fulfills none of these.
This is kind of off topic, but Gamma World was a great little game. I already knew all the math I needed for this game by the time it came around, but it was a great stimulant for the development of my imagination. I think I still have my original copy somewhere, along with those oddly carrot colored six-sided dice.
Yes, and the existance of this article is yet more evidence that the press is in the entertainment business, not the information business. I don't understand why such a P.O.S. article would get posted to /. - Someone is asleep at the switch.
Yeah, double ditto on this. If Linux boosters/MS haters want to see broader acceptance of their system they need to make it as simple to install and intuitive to operate as the Mac was back in '84-85(?).
Lowering people's switching and overhead costs is the best way to bring Linux to us techno-plebes. If one had to learn mechanics to own an automatic transmission car, everyone would drive standard. Personally, I want an alternative to MS, but right now there isn't one at realistic cost.
It warms my heart to know that there are sleezeballs the world over and not just here in the good ol' USA.
>> Every time a new magazine shows up in the mail, the first thing I do is go through it and rip out all the blow cards and mailin cards
For bonus points you can just drop the postage-paid ones in the mail, so those bastards have to pay the postage and sort them from the real responses.
We already DO pay by allowing advertisers to waste our time. This is the broadcast TV model; millions of people every day are willing to trade 22 minutes of their life (time spent watching ads) for 38 minutes of entertainment on the idiot box. On the internet, the same revenue model predominates. Granted, it's much easier to ignore internet ads than a tv spot, and this model may not hold over long term, but next time one of those annoying X-10 ads pops up in your face, remember that you're NOT getting the content behind it for free.
The most misspelled word at Google... "Zeitgeist"!
Simon Singh's "The Code Book" is very accessable to non-mathemeticians, and has an excellent chapter on quantum crypto.
If you only have a hammer, every problem looks like a nail.
If you only have hemp, every problem looks like an extra-large pizza with onions, green-pepper, italian sausage, black olives, oooh yeah, and Canadian bacon, and...