Yeah, I can only say to him. Well done - Sir. Hollywood could use a taste of that after the hacker themed swill we've seen like "Swordfish" and "The Net". Fun stories perhaps, but written by people with zero subject matter comprehension.
I really wish instead of trying to find ever "cheaper" ways to provide service that companies would realize the value of efficiency and good customer service. I will absolutely not spend and hour talking to a computer in an effort to get service when the problem should take ten minutes at most.
At one time I worked at a help desk. There were days when I could work an entire shift and never open a ticket, because all issues were resolved right then on the phone. The productivity benefits I provided to the other employees were in my view greater than the cost of my salary. Years later the same company outsourced the helpdesk and fired my friends. The agents in India were not efficient at solving problems, they could only jerk people around, solve %15 of the problems and open tickets on everything else. Now, not only is the problem going on longer for the customer who loses productivity, they have to work with another engineer who also has to spend time and put the customer though a whole additional call. The employees eventually get so fed up they start doing anything in their power to work around issues and avoid dealing with the help desk. Amazing how call volumes drop when instead of thinking of the help desk as "helpful" customers view them as aggravating and useless.
In the context of companies serving customer's where they don't care about the value of the customer's time, maybe they do save money when I hit their phone tree and can't get what I need because none of the available options match what I need and none of the options lets me talk to a person, but believe me then that happens I lose any faith in that company and I'm definitely open to taking my business elsewhere. Sure automate, but if they think "good enough" is good enough, believe me they may be mistaken.
Automation is best for internal processes where no one really benefits by being involved directly or where the efficiency of automation vastly outstrips human productivity without corroding any part of the customer experience.
>> Do people really still browse the web without an ad blocker plugin?
I did until years ago when I went to one site, closed my browser and then went to Amazon. Amazon then showed me an add for the item I had in my cart at the other site. Fine, except the site was one that I would never in a million years want Amazon to know about. As far as regular people, they browse without any plugins and they only clear their cookies when they are desperate to make their three year old Windows install not run like frozen corn syrup.
It's still less intrusive than Amazon Kindle reporting every passage you highlight. It's all part of a larger conspiracy to sell more tin foil. Seriously though, oh Adobe, shame shame shame. Can I copyright the contents of my hard drive so they will be the pirates?
The key here is that if someone is involved in a criminal enterprise, Facebook is just a BAD IDEA. There's no shortage of examples of this, so wise up and keep your communications out of the public forum.
Yeah, I shouldn't have stated that in such absolute terms regarding the standard of living statement. It just as possible that American standards of living can rise, but I do really feel that changes are needed in order for that to happen. Personally, I make good money, but it isn't any more than I was making ten years ago, where as expenses, particularly housing have only increased. It's all going to come down to leadership in business and politics and whether the population pushes for productive social change.
If you read the details of the complaint it is pretty compelling. InfoSys should go down had for this one and all their H1-Bs should be revoked. I really hope this serves as a turning point in the IT industry. This is the only thing I've heard in a while that I actually hope they blast on Fox News.
From the stated claim:
"70. While working on the assignment at Vinings, Georgia in December 2008, Infosysemployee-whistleblower Jay Palmer claims that another Infosys employee wrote âoeAmericans cost $,â and âoeNo Americans/Christiansâ on a whiteboard."
Why in 2003? Well.. because it was profitable to military contractors. George W. Bush's people thought they could just conquer Iraq and setup a permanent presence there to protect our interests in the region and since it was on the heels of 9/11 the lies they told the American people and members of congress seemed credible enough to avoid mass opposition. The problem then is that conquering and securing Iraq was much more involved than they thought and then once the dust settled and we got a new president the plan to keep Iraq as a strategic asset to protect American interests fizzed out. Now the war is done and we have a region that is perpetually fucked up. The President and the next president will have no good options. If they stay out they'll say we are failing to secure the region, if we keep pushing around sand hoping for an end to the fighting we'll spend money and lives in an unending battle. There is no win to be won and especially with Obama, whatever he does will be perceived as wrong. As disappointed as I have been by Obama, I had high hopes for him and we have too many here who always believe the wrong thing is whatever Obama decides to do.
All the same stories are everywhere. I read Slashdot and think "oh, I'm seeing things that won't make the mainstream media" and then the nightly news covers the same security breaches and software vulnerability announcements along with the same political crap. Everything comes off the same news feeds. Each day the cream gets scraped off the top for mass consumption; everything else is too much work for too small a readership payoff.
By 2035, Americans won't have a 2010 American standard of living. There will be a reality check in the coming decades that America must have more real industry and that internet business and entertainment are not going to keep us in a dominant position in the world forever. The whole world doesn't need to come up to the 2010 American standard of living to mess up the balance, it will be enough of a disaster if even a large percentage of China and India elevate to that level. American diet and hunger for an endless supply of cheap disposable consumer crap is not sustainable on a global scale. Products need to become more expensive in the U.S. and the useful life of the things we buy must increase.
I love the smell of roasted enemies in the morning.
In the next twenty years I predict we will see actual robot soldiers in battle. They wouldn't be humanoid because two legs doesn't work well. They will be more like dogs or something with many wheels, but I can see it. Imagine facing an attack force of a thousand robots on the ground that can run 40 miles per hour over varied terrain and have laser guided weaponry.
It's just sad to see these once respected companies turn into such failures. Many companies just become victims of their own legacy. Too much bloat, too many distractions, too hard to affect change from the bottom. Big tech companies with long legacies are generally pathetic when it comes to efficiency; they end up with too much baggage and it takes to much effort to overcome the inertia to actually change anything. HP has some good products, it's unfortunate to see them flailing when they could dominate.
Getting bad grades in High School doesn't say much. How many kids are smart, but disillusioned and bored. How many get bad grades just to thumb their nose at authority. Is it a wise choice, no of course not, but making the best choices isn't always the norm in teenagers. I used to go out of my way to get a D in a class I didn't like because it meant I could do the minimum work and still pass. Junior College is the only fix though. If the kid goes to junior college, gets good grades and proves to be capable and to actually give a damn, then they should be considered viable for further admissions.
Anyone else heard of this? Is that actually happening at Staples or other retailers?
I've had experiences like this, but usually I find out later it was a coincidence. I know retailers use cameras to track traffic and shopping patterns, but I've not seen actual facial recognition.
How is a cell phone different that data at rest on a hard drive? Do they think it's a problem for individuals and businesses to be able to encrypt data on our hard drives? If Holder takes a laptop encrypted with Bitlocker, does Microsoft just happily decrypt it?
This is a feedback loop on security paranoia. The government wants to see everything, so the people start encrypting everything. Ultimately they are forcing the hand of those who care about privacy. It's counter productive.
In other news they have changed the legal definition of "corruption" and "misleading" to be "the unquestioned acts of our benevolent leaders". This was done after the discovery of a long lost document in which the founding fathers agreed that the constitution was "merely a suggestion".
I support the gun rights and the second amendment to the fullest. These assholes printing and machining their own stuff are going to make the regulatory environment worse. I'd really rather not have sales of gun parts regulated and that is exactly where we will end up if these guys don't stop pushing home made guns. They are right that guns are here to stay be they legal or otherwise and it is not necessary for the government to over-regulate. I don't honestly care if they make their own, but when they push it in the face of the public it just whips up media fear mongering.
I think that's just typical recruiter nonsense. Their script says skills are measured in years of experience. Someone proficient with anything means 5+ years. It's a dumb way to filter candidates.
If I've worked with a technology off and on over a ten year period, how many years experience is that?
Ah. Right you are, but that's good. Anyway if the court can compel a defendant to self incriminate then Apple shouldn't be forced to step in and do it for them.
The whole banking industry has fallen to greed, corruption and hubris. I don't really have any concept of who actually pulls the strings and how, but the once respected institution of the Fed does seem to have been captured by private interests. When the crisis happened I prayed that they would let more banks fail. I'd rather see the government make loans directly rather than handing cash to banks that can't be trusted. At the time we desperately needed lending liquidity, but we could have just created that liquidity, make it directly available for new loans and let the banks rot. 20 years ago if you asked me what was a normal fractional reserve, I'd have said 5/1 because that is what I'd been told. It wasn't until the crisis hit that I found out that they were running 35/1. The moment I heard that my heart just sank. No fucking wonder they failed! At 5/1 a banks assets could lose %20 of their value before the reserve is wiped out. At 35/1 they can only lose about 3% before they are wiped out. No one in their right mind could possibly believe that is an acceptable level of risk for the financial infrastructure of the United States.
Slashdot Mirror
Yeah, I can only say to him. Well done - Sir. Hollywood could use a taste of that after the hacker themed swill we've seen like "Swordfish" and "The Net". Fun stories perhaps, but written by people with zero subject matter comprehension.
I really wish instead of trying to find ever "cheaper" ways to provide service that companies would realize the value of efficiency and good customer service. I will absolutely not spend and hour talking to a computer in an effort to get service when the problem should take ten minutes at most.
At one time I worked at a help desk. There were days when I could work an entire shift and never open a ticket, because all issues were resolved right then on the phone. The productivity benefits I provided to the other employees were in my view greater than the cost of my salary. Years later the same company outsourced the helpdesk and fired my friends. The agents in India were not efficient at solving problems, they could only jerk people around, solve %15 of the problems and open tickets on everything else. Now, not only is the problem going on longer for the customer who loses productivity, they have to work with another engineer who also has to spend time and put the customer though a whole additional call. The employees eventually get so fed up they start doing anything in their power to work around issues and avoid dealing with the help desk. Amazing how call volumes drop when instead of thinking of the help desk as "helpful" customers view them as aggravating and useless.
In the context of companies serving customer's where they don't care about the value of the customer's time, maybe they do save money when I hit their phone tree and can't get what I need because none of the available options match what I need and none of the options lets me talk to a person, but believe me then that happens I lose any faith in that company and I'm definitely open to taking my business elsewhere. Sure automate, but if they think "good enough" is good enough, believe me they may be mistaken.
Automation is best for internal processes where no one really benefits by being involved directly or where the efficiency of automation vastly outstrips human productivity without corroding any part of the customer experience.
...and I thought Ping-of-Death was so 90's.
You may notice that since we have no details about your problem you won't get responses specific enough to be useful.
Problem with your remote clients... What does that mean?
Try security.stackexchange.com and be specific.
>> Do people really still browse the web without an ad blocker plugin?
I did until years ago when I went to one site, closed my browser and then went to Amazon. Amazon then showed me an add for the item I had in my cart at the other site. Fine, except the site was one that I would never in a million years want Amazon to know about. As far as regular people, they browse without any plugins and they only clear their cookies when they are desperate to make their three year old Windows install not run like frozen corn syrup.
It's still less intrusive than Amazon Kindle reporting every passage you highlight. It's all part of a larger conspiracy to sell more tin foil. Seriously though, oh Adobe, shame shame shame. Can I copyright the contents of my hard drive so they will be the pirates?
Exactly. It is just wrong to sell a product that will not continue to function if the company that sold it ceases to exist.
The key here is that if someone is involved in a criminal enterprise, Facebook is just a BAD IDEA. There's no shortage of examples of this, so wise up and keep your communications out of the public forum.
Yeah, I shouldn't have stated that in such absolute terms regarding the standard of living statement. It just as possible that American standards of living can rise, but I do really feel that changes are needed in order for that to happen. Personally, I make good money, but it isn't any more than I was making ten years ago, where as expenses, particularly housing have only increased. It's all going to come down to leadership in business and politics and whether the population pushes for productive social change.
If you read the details of the complaint it is pretty compelling. InfoSys should go down had for this one and all their H1-Bs should be revoked. I really hope this serves as a turning point in the IT industry. This is the only thing I've heard in a while that I actually hope they blast on Fox News. From the stated claim: "70. While working on the assignment at Vinings, Georgia in December 2008, Infosysemployee-whistleblower Jay Palmer claims that another Infosys employee wrote âoeAmericans cost $,â and âoeNo Americans/Christiansâ on a whiteboard."
Why in 2003? Well.. because it was profitable to military contractors. George W. Bush's people thought they could just conquer Iraq and setup a permanent presence there to protect our interests in the region and since it was on the heels of 9/11 the lies they told the American people and members of congress seemed credible enough to avoid mass opposition. The problem then is that conquering and securing Iraq was much more involved than they thought and then once the dust settled and we got a new president the plan to keep Iraq as a strategic asset to protect American interests fizzed out. Now the war is done and we have a region that is perpetually fucked up. The President and the next president will have no good options. If they stay out they'll say we are failing to secure the region, if we keep pushing around sand hoping for an end to the fighting we'll spend money and lives in an unending battle. There is no win to be won and especially with Obama, whatever he does will be perceived as wrong. As disappointed as I have been by Obama, I had high hopes for him and we have too many here who always believe the wrong thing is whatever Obama decides to do.
All the same stories are everywhere. I read Slashdot and think "oh, I'm seeing things that won't make the mainstream media" and then the nightly news covers the same security breaches and software vulnerability announcements along with the same political crap. Everything comes off the same news feeds. Each day the cream gets scraped off the top for mass consumption; everything else is too much work for too small a readership payoff.
By 2035, Americans won't have a 2010 American standard of living. There will be a reality check in the coming decades that America must have more real industry and that internet business and entertainment are not going to keep us in a dominant position in the world forever. The whole world doesn't need to come up to the 2010 American standard of living to mess up the balance, it will be enough of a disaster if even a large percentage of China and India elevate to that level. American diet and hunger for an endless supply of cheap disposable consumer crap is not sustainable on a global scale. Products need to become more expensive in the U.S. and the useful life of the things we buy must increase.
I love the smell of roasted enemies in the morning. In the next twenty years I predict we will see actual robot soldiers in battle. They wouldn't be humanoid because two legs doesn't work well. They will be more like dogs or something with many wheels, but I can see it. Imagine facing an attack force of a thousand robots on the ground that can run 40 miles per hour over varied terrain and have laser guided weaponry.
It's just sad to see these once respected companies turn into such failures. Many companies just become victims of their own legacy. Too much bloat, too many distractions, too hard to affect change from the bottom. Big tech companies with long legacies are generally pathetic when it comes to efficiency; they end up with too much baggage and it takes to much effort to overcome the inertia to actually change anything. HP has some good products, it's unfortunate to see them flailing when they could dominate.
Getting bad grades in High School doesn't say much. How many kids are smart, but disillusioned and bored. How many get bad grades just to thumb their nose at authority. Is it a wise choice, no of course not, but making the best choices isn't always the norm in teenagers. I used to go out of my way to get a D in a class I didn't like because it meant I could do the minimum work and still pass. Junior College is the only fix though. If the kid goes to junior college, gets good grades and proves to be capable and to actually give a damn, then they should be considered viable for further admissions.
Anyone else heard of this? Is that actually happening at Staples or other retailers?
I've had experiences like this, but usually I find out later it was a coincidence. I know retailers use cameras to track traffic and shopping patterns, but I've not seen actual facial recognition.
How is a cell phone different that data at rest on a hard drive? Do they think it's a problem for individuals and businesses to be able to encrypt data on our hard drives? If Holder takes a laptop encrypted with Bitlocker, does Microsoft just happily decrypt it? This is a feedback loop on security paranoia. The government wants to see everything, so the people start encrypting everything. Ultimately they are forcing the hand of those who care about privacy. It's counter productive.
In other news they have changed the legal definition of "corruption" and "misleading" to be "the unquestioned acts of our benevolent leaders". This was done after the discovery of a long lost document in which the founding fathers agreed that the constitution was "merely a suggestion".
I support the gun rights and the second amendment to the fullest. These assholes printing and machining their own stuff are going to make the regulatory environment worse. I'd really rather not have sales of gun parts regulated and that is exactly where we will end up if these guys don't stop pushing home made guns. They are right that guns are here to stay be they legal or otherwise and it is not necessary for the government to over-regulate. I don't honestly care if they make their own, but when they push it in the face of the public it just whips up media fear mongering.
Warm nacho cheese.
I think that's just typical recruiter nonsense. Their script says skills are measured in years of experience. Someone proficient with anything means 5+ years. It's a dumb way to filter candidates. If I've worked with a technology off and on over a ten year period, how many years experience is that?
I meant "can't compel"
Ah. Right you are, but that's good. Anyway if the court can compel a defendant to self incriminate then Apple shouldn't be forced to step in and do it for them.
The whole banking industry has fallen to greed, corruption and hubris. I don't really have any concept of who actually pulls the strings and how, but the once respected institution of the Fed does seem to have been captured by private interests. When the crisis happened I prayed that they would let more banks fail. I'd rather see the government make loans directly rather than handing cash to banks that can't be trusted. At the time we desperately needed lending liquidity, but we could have just created that liquidity, make it directly available for new loans and let the banks rot. 20 years ago if you asked me what was a normal fractional reserve, I'd have said 5/1 because that is what I'd been told. It wasn't until the crisis hit that I found out that they were running 35/1. The moment I heard that my heart just sank. No fucking wonder they failed! At 5/1 a banks assets could lose %20 of their value before the reserve is wiped out. At 35/1 they can only lose about 3% before they are wiped out. No one in their right mind could possibly believe that is an acceptable level of risk for the financial infrastructure of the United States.