Symantec support has been one of the worst things about my current job -- they had moved to NetBackup 6 disk staging just before I signed on, and while it's excellent in theory, the ride has been bumpy. Most of my prior work experience was at a MegaLargeTelco, so I had just assumed that I was getting a faceful of The Basic Support Experience -- that is, I have platinum-contract expectations and we can afford grudging-at-best base level support.
This thread comes as something of a relief to me; perhaps basic support isn't all like Symantec's.
How practical is that? Where does this water come from, or this cup?
This notional water is for extinguishing butts, so it can be reused. All you'd need is a capped 10ml vial, which would easily fit in a coat pocket. Actually, one of those tiny aluminum keychain pillboxes from REI would probably do just as well; if they can keep water out, they can probably also keep it in.
I could see how onsite daycare benefits everyone -- after all, who gets all the work after the breeders take off at 4:30 to retrieve their kids? Onsite daycare removes an excu.. ahem, a reason for skiv... er, leaving early.
Revisit the article from Monday and you'll find that the problem wasn't related to price or age -- some late-model Sony players were affected, as well as several Toshiba models. One person reported a problem with a Pioneer player, but someone else said their older Pioneer wasn't affected. The Amazon discussion did not (when I read it, at least) mention Coby, Shintom or the like.
they have a competitive product in a certain market (*cough*mobile phones*cough*)
Really? I have used something like 15 mobile phones over 9 years (job changes, network changes, heavy use, rainy climate) and the Sony Ericsson T616 was by far the worst phone I have ever used. Possibly the worst phone I've ever been in the same room with. Defective out of the box, glacial Java interface, and crummy components. I left it on my spare line for some time but had to ebay a broken T610 for parts.
I hate the fake names and the lying. It must be just as embarrassing for the rep as it is insulting to the customer.
Anyway, I once cornered a "John Dawson" into telling me that his name was very common in India. He had the giggles for the rest of the call, and for once I felt like I had accomplished something on a tech support call.
Every minute is too far, sure. Anyone who's monitored every minute of their workday wouldn't be able to blow off steam. Personally, if I couldn't bitch, I would asplode. However, good cops would benefit from recording every encounter, because the recordings would disprove spurious claims -- wouldn't they?
read. the. article.
it was NOT a work for hire; that is, he was not paid for it, nor was it requested of him.
however, it IS likely that the IP still belongs to UofU, depending on the university policy on use of resources.
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You know, I had been wondering why my coworker can't spell that word, and that is DEFINITELY a plausible explanation.
Symantec support has been one of the worst things about my current job -- they had moved to NetBackup 6 disk staging just before I signed on, and while it's excellent in theory, the ride has been bumpy. Most of my prior work experience was at a MegaLargeTelco, so I had just assumed that I was getting a faceful of The Basic Support Experience -- that is, I have platinum-contract expectations and we can afford grudging-at-best base level support.
This thread comes as something of a relief to me; perhaps basic support isn't all like Symantec's.
How practical is that? Where does this water come from, or this cup?
This notional water is for extinguishing butts, so it can be reused. All you'd need is a capped 10ml vial, which would easily fit in a coat pocket. Actually, one of those tiny aluminum keychain pillboxes from REI would probably do just as well; if they can keep water out, they can probably also keep it in.
I could see how onsite daycare benefits everyone -- after all, who gets all the work after the breeders take off at 4:30 to retrieve their kids? Onsite daycare removes an excu.. ahem, a reason for skiv... er, leaving early.
out exactly how the cheap DVD players play discs
Revisit the article from Monday and you'll find that the problem wasn't related to price or age -- some late-model Sony players were affected, as well as several Toshiba models. One person reported a problem with a Pioneer player, but someone else said their older Pioneer wasn't affected. The Amazon discussion did not (when I read it, at least) mention Coby, Shintom or the like.
they have a competitive product in a certain market (*cough*mobile phones*cough*)
Really? I have used something like 15 mobile phones over 9 years (job changes, network changes, heavy use, rainy climate) and the Sony Ericsson T616 was by far the worst phone I have ever used. Possibly the worst phone I've ever been in the same room with. Defective out of the box, glacial Java interface, and crummy components. I left it on my spare line for some time but had to ebay a broken T610 for parts.
Fries with brown gravy. And perhaps cheese. Mostly gravy, though, I think.
I hate the fake names and the lying. It must be just as embarrassing for the rep as it is insulting to the customer.
Anyway, I once cornered a "John Dawson" into telling me that his name was very common in India. He had the giggles for the rest of the call, and for once I felt like I had accomplished something on a tech support call.
Every minute is too far, sure. Anyone who's monitored every minute of their workday wouldn't be able to blow off steam. Personally, if I couldn't bitch, I would asplode. However, good cops would benefit from recording every encounter, because the recordings would disprove spurious claims -- wouldn't they?
No, um, see, the whole story was about the obstinate consultant's refusal to remove the unnecessary SQL.
See?
read. the. article. it was NOT a work for hire; that is, he was not paid for it, nor was it requested of him. however, it IS likely that the IP still belongs to UofU, depending on the university policy on use of resources.