[OT] regarding chargebacks and your comment "(amex is the best)" I can only say I respectfully disagree unless they have changed their policies significantly since my experience.
I have been a proud Amex Non-member since 1996 due to a attempted chargeback to a hotel that I cancelled a week long stay within 15 minutes of checking into the hotel for very good reasons. The hotel management at the moment witnessed the event and had no problem with me cancelling but I lost my receipt proving I did cancel before leaving the hotel, which later allowed them to "dispute" my claims after the fact.
We booked another room at significant additional expense down the road.
Due to other issues with Amex (they randomly changed my mailing address to a non-deliverable address from time to time) I didn't always get my statements very timely. Another reason for ditching the idiots right there.
While working through the dispute resolution process with Amex and the Hotel (The manager had been replaced already so noone that I had booked with or talked to even worked there anymore) my 3 month time-frame expired and suddenly it was my problem,
Quote from Amex as best I can recall:
AMEX: Sorry, it looks like you are correct but there is nothing we can do as your dispute time has elapsed and the merchant does not have to return the funds now
ME: But YOU changed my address causing me not to get my statements and various other communicatiuons about this event (I had to file a written complaint and respond to their response - which I didn't get for quite awhile)
AMEX: Yep, it appears you've moved a couple of times in the last year, that can result in delays in getting mail forward etc.
ME: I have not moved. YOU changed my address for reasons unknown to me. I discover you changed it, have you fix it, and I start getting my statements again. Why am I responsible for your actions?
AMEX: Sir, we do not change people addresses unless directed to by the customer
ME: BS, check your call notes and history from me, this is at least the third time this has happened in the last year.
AMEX: Yes, it appears you've been moving back and forth between two similar looking addresses.....
If you want to know I live in a town without a post office, so my physical address is not the same as my postal address (the town is different) Amex was deciding my TOWN name was no good, so they looked for a similar TOWN name and changed it in my records, also substituing in the new towns ZIP code for the correct one that I already had. They were assuming because I had a TOWN name that didn't match the database then BOTH my TOWN and ZIP were wrong, when in fact the ZIP was correct and of course the local postmaster at my ZIP knows all about my TOWN not having it's own post office so there is not a problem, unless you are AMEX in search of the perfectly consistent database that can never match the imperfect real world... Clueless fucks
I closed down several Amex accounts that day and do not regret it one little bit.
I couldn't wait for my contract to end with Sprint. The frequent billing mistakes were nearly monthly in occurance and required WAY to many calls to customer service to TRY and get them fixed.
IN EVERY CASE, whomeever I had managed to get to when I request a 'manager' to speak with, would listen to my story/explanation of the problem and assure me that they had corrected the error and that it would show up on my account with XX number of hours.
Odd, that every time the XX was a different number ranging from 4-48. Also, the fact that none of the errors were ever in fact corrected. When did it become 'standard procedure' to lie to the customer??? Every rep did it, everytime.
I tried writing my disputes and sending them to customer service (with return receipt) to leave a paper trail of the disputed amounts which I never did pay and still owe according to them. None of my correspondance has been acknowledged in any way. They just flat expect that I will eventually pay to avoid the mark on my credit.
I could go on forever, fortunately for you all, I need to go bed. Sprint is a company that deserves whatever it gets. I wish I'd been a customer they dropped. Guess I figured out too soon that they just won't do anything and I don't have the time to talk to those nice people in India all day to have them lie to me.
Fry's will do nothing to help with a rebate. All they did for me was regurgitate the response I'd originally gotten from the firm handling the rebate, which was bogus.
I had very clearly met the terms of the rebate exactly. On the phone the rebate firm was very polite admitting that it sounded like I did indeed meet the conditions and they would have me resubmit the claim.
It was rejected 3 times with the same vague excuse until the forth time they rejected it without evening opening the envelope because the rebate had expired.
Best price wins my business - rebates are not even considered...
Re:How do I automatically kill history in Firefox?
on
Firefox 1.0.1 Released
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· Score: 1
Not a good plan... I have grabbed things from my cache many times, an obscured filename doesn't mean it's not there and can't be gotten to
SIT tones are the three quick tones you typically hear before the telephone company's recording: "The number you called is no longer in service".
Private Citizen has a free download of SIT tones available on the Private Citizen website:
http://www.privatecitizen.com/sit-tone.wav
WARNING!! You're not done with AOL yet...
on
Disconnecting
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· Score: 1
Watch your statement next month. If the pattern holds they will continue to bill your credit card. You will have to go through this PHONE HELL AT LEAST one more time before they go away.
Calling your credit card company doesn't seem to help at all. In my mind it's a fradulent charge after I've cancelled the account, but your favorite credit card company will likely see it differently. Even cancelling a card cannot stop the new charges from appearing if AOL doesn't stop making them!!
> It doesn't block pop-ups you request, just the ones you don't.
I'm not so sure about that. I've been using the mozilla rules for only a few days but just today on the monster.com site I found I cannot 'view' my resume. It used to be presented in a seperate pop-up window that I of course am specifcally requesting. Now when I click the 'view' button, I don't get anything.
I sure have enjoyed the lack of popups on other sites though...
Slashdot Mirror
[OT] regarding chargebacks and your comment "(amex is the best)" I can only say I respectfully disagree unless they have changed their policies significantly since my experience.
I have been a proud Amex Non-member since 1996 due to a attempted chargeback to a hotel that I cancelled a week long stay within 15 minutes of checking into the hotel for very good reasons. The hotel management at the moment witnessed the event and had no problem with me cancelling but I lost my receipt proving I did cancel before leaving the hotel, which later allowed them to "dispute" my claims after the fact.
We booked another room at significant additional expense down the road.
Due to other issues with Amex (they randomly changed my mailing address to a non-deliverable address from time to time) I didn't always get my statements very timely. Another reason for ditching the idiots right there.
While working through the dispute resolution process with Amex and the Hotel (The manager had been replaced already so noone that I had booked with or talked to even worked there anymore) my 3 month time-frame expired and suddenly it was my problem,
Quote from Amex as best I can recall:
AMEX: Sorry, it looks like you are correct but there is nothing we can do as your dispute time has elapsed and the merchant does not have to return the funds now
ME: But YOU changed my address causing me not to get my statements and various other communicatiuons about this event (I had to file a written complaint and respond to their response - which I didn't get for quite awhile)
AMEX: Yep, it appears you've moved a couple of times in the last year, that can result in delays in getting mail forward etc.
ME: I have not moved. YOU changed my address for reasons unknown to me. I discover you changed it, have you fix it, and I start getting my statements again. Why am I responsible for your actions?
AMEX: Sir, we do not change people addresses unless directed to by the customer
ME: BS, check your call notes and history from me, this is at least the third time this has happened in the last year.
AMEX: Yes, it appears you've been moving back and forth between two similar looking addresses.....
If you want to know I live in a town without a post office, so my physical address is not the same as my postal address (the town is different) Amex was deciding my TOWN name was no good, so they looked for a similar TOWN name and changed it in my records, also substituing in the new towns ZIP code for the correct one that I already had. They were assuming because I had a TOWN name that didn't match the database then BOTH my TOWN and ZIP were wrong, when in fact the ZIP was correct and of course the local postmaster at my ZIP knows all about my TOWN not having it's own post office so there is not a problem, unless you are AMEX in search of the perfectly consistent database that can never match the imperfect real world... Clueless fucks
I closed down several Amex accounts that day and do not regret it one little bit.
FUCK AMERICAN EXPRESS
I couldn't wait for my contract to end with Sprint. The frequent billing mistakes were nearly monthly in occurance and required WAY to many calls to customer service to TRY and get them fixed.
IN EVERY CASE, whomeever I had managed to get to when I request a 'manager' to speak with, would listen to my story/explanation of the problem and assure me that they had corrected the error and that it would show up on my account with XX number of hours.
Odd, that every time the XX was a different number ranging from 4-48. Also, the fact that none of the errors were ever in fact corrected. When did it become 'standard procedure' to lie to the customer??? Every rep did it, everytime.
I tried writing my disputes and sending them to customer service (with return receipt) to leave a paper trail of the disputed amounts which I never did pay and still owe according to them. None of my correspondance has been acknowledged in any way. They just flat expect that I will eventually pay to avoid the mark on my credit.
I could go on forever, fortunately for you all, I need to go bed. Sprint is a company that deserves whatever it gets. I wish I'd been a customer they dropped. Guess I figured out too soon that they just won't do anything and I don't have the time to talk to those nice people in India all day to have them lie to me.
Fry's will do nothing to help with a rebate. All they did for me was regurgitate the response I'd originally gotten from the firm handling the rebate, which was bogus.
I had very clearly met the terms of the rebate exactly. On the phone the rebate firm was very polite admitting that it sounded like I did indeed meet the conditions and they would have me resubmit the claim.
It was rejected 3 times with the same vague excuse until the forth time they rejected it without evening opening the envelope because the rebate had expired.
Best price wins my business - rebates are not even considered...
Not a good plan... I have grabbed things from my cache many times, an obscured filename doesn't mean it's not there and can't be gotten to
Close...
;-)
It was really:
"Nuke the unborn gay whales for Jesus"
One of my favorites.
SIT tones are the three quick tones you typically hear before the telephone company's recording: "The number you called is no longer in service".
Private Citizen has a free download of SIT tones available on the Private Citizen website:
http://www.privatecitizen.com/sit-tone.wav
Watch your statement next month. If the pattern holds they will continue to bill your credit card. You will have to go through this PHONE HELL AT LEAST one more time before they go away.
Calling your credit card company doesn't seem to help at all. In my mind it's a fradulent charge after I've cancelled the account, but your favorite credit card company will likely see it differently. Even cancelling a card cannot stop the new charges from appearing if AOL doesn't stop making them!!
I've been fired for having an oganization header define as above
Quote: "The underlying principle that anchors this bill is, 'do no harm,' " he said.
If I cannot sue the company when I have been wronged (privacy violated) than this bill will have HARMED me. Simple as that.
> It doesn't block pop-ups you request, just the ones you don't.
I'm not so sure about that. I've been using the mozilla rules for only a few days but just today on the monster.com site I found I cannot 'view' my resume. It used to be presented in a seperate pop-up window that I of course am specifcally requesting. Now when I click the 'view' button, I don't get anything.
I sure have enjoyed the lack of popups on other sites though...