Slashdot Mirror
Domain: infoworld.com
Stories and comments across the archive that link to infoworld.com.
Stories · 1,869
-
Online Privacy Worth Less Than Marshmallow Fluff Six Pack
nonprofiteer writes "With a program called Screenwise, Google is offering a total of $25 in Amazon gift cards to anyone willing to install a Chrome browser extension that will let the search giant track every website the user visits and what they do there over a year-long period. Google says it will study this in order to improve its products and services. Forbes points out that $25 in Amazon credits isn't quite enough to buy a six pack of Marshmallow Fluff ($26.75)." The money isn't much as a pure trade for privacy, but I suspect that many people would like to have their preferences be among those that shape how Google — and other companies, too — actually organize their interfaces. (Note that the tracking can be selectively turned off by the user.) -
The iPhone Is a Nightmare For Carriers
New submitter HungryMonkey writes "According to the latest EBITDA numbers from AT&T, Sprint, and Verizon, the subsidies they have to pay Apple in order to carry the iPhone are drastically reducing their profits. From the Article: '"A logical conclusion is that the iPhone is not good for wireless carriers," says Mike McCormack, an analyst at Nomura Securities. "When we look at the direct and indirect economics that Apple has managed to extract from the carriers, the carrier-level value destruction is quite evident."' So one money sucking leech has attached itself to another money sucking leech?" -
Google Starts Scanning Android Apps
eldavojohn writes "A recent blog post has Android developers talking about Google finally scanning third party applications for malware. Oddly enough, Google claims this service (codenamed 'Bouncer') has been active for some time: 'The service has been looking for malicious apps in Market for a while now, and between the first and second halves of 2011, we saw a 40% decrease in the number of potentially-malicious downloads from Android Market. This drop occurred at the same time that companies who market and sell anti-malware and security software have been reporting that malicious applications are on the rise.' So it appears that they allow the software to be sold even before it is scanned and it also appears that no one has been bitten by a false positive from this software. Apparently Bouncer is not as oppressive as Apple's solution although given recent news its effectiveness must be questioned. Have any readers had their apps flagged or pulled by Bouncer?" -
The IT Certs That No Longer Pay Extra
snydeq writes "Overall employment in tech is improving, but the certs you could once count on for a job or extra pay are losing their value, InfoWorld reports. 'Businesses no longer value what are increasingly considered standard skills, and instead are putting their money both into a new set of emerging specialties and into hybrid technology/business roles.'" -
The IT Certs That No Longer Pay Extra
snydeq writes "Overall employment in tech is improving, but the certs you could once count on for a job or extra pay are losing their value, InfoWorld reports. 'Businesses no longer value what are increasingly considered standard skills, and instead are putting their money both into a new set of emerging specialties and into hybrid technology/business roles.'" -
Jailbreaking the Internet For Freedom's Sake
snydeq writes "With so many threats to a free and open Internet, sooner or later, people will need to arm themselves for the fight, writes Deep End's Paul Venezia. 'If the baboons succeed in constraining speech and information flow on the broader Internet, the new Internet will emerge quickly. For an analogy, consider the iPhone and the efforts of a few smart hackers who have allowed anyone to jailbreak an iPhone with only a small downloaded app and a few minutes,' Venezia writes. 'All that scenario would require would be a way to wrap up existing technologies into a nice, easily-installed package available through any number of methods. Picture the harrowing future of rampant Internet take-downs and censorship, and then picture a single installer that runs under Windows, Mac OS X, and Linux that installs tor, tools to leverage alternative DNS servers, anonymizing proxies, and even private VPN services. A few clicks of the mouse, and suddenly that machine would be able to access sites "banned" through general means.'" -
Jailbreaking the Internet For Freedom's Sake
snydeq writes "With so many threats to a free and open Internet, sooner or later, people will need to arm themselves for the fight, writes Deep End's Paul Venezia. 'If the baboons succeed in constraining speech and information flow on the broader Internet, the new Internet will emerge quickly. For an analogy, consider the iPhone and the efforts of a few smart hackers who have allowed anyone to jailbreak an iPhone with only a small downloaded app and a few minutes,' Venezia writes. 'All that scenario would require would be a way to wrap up existing technologies into a nice, easily-installed package available through any number of methods. Picture the harrowing future of rampant Internet take-downs and censorship, and then picture a single installer that runs under Windows, Mac OS X, and Linux that installs tor, tools to leverage alternative DNS servers, anonymizing proxies, and even private VPN services. A few clicks of the mouse, and suddenly that machine would be able to access sites "banned" through general means.'" -
Chromium-Based Spinoffs Worth Trying
snydeq writes "InfoWorld's Serdar Yegulalp takes an in-depth look at six Chromium-based spinoffs that bring privacy, security, social networking, and other interesting twists to Google's Chrome browser. 'When is it worth ditching Chrome for a Chromium-based remix? Some of the spinoffs are little better than novelties. Some have good ideas implemented in an iffy way. But a few point toward some genuinely new directions for both Chrome and other browsers.'" -
Chromium-Based Spinoffs Worth Trying
snydeq writes "InfoWorld's Serdar Yegulalp takes an in-depth look at six Chromium-based spinoffs that bring privacy, security, social networking, and other interesting twists to Google's Chrome browser. 'When is it worth ditching Chrome for a Chromium-based remix? Some of the spinoffs are little better than novelties. Some have good ideas implemented in an iffy way. But a few point toward some genuinely new directions for both Chrome and other browsers.'" -
Tales of IT Idiocy
snydeq writes "IT fight club, dirty dev data, meatball sandwiches — InfoWorld offers nine more tales of brain fail beyond belief. 'You'd think we'd run out of them, but technology simply hasn't advanced enough to take boneheaded users out of the daily equation that is the IT admin's life. Whether it's clueless users, evil admins, or just completely bad luck, Mr. Murphy has the IT department pinned in his sights — and there's no escaping the heartache, headaches, hassles, and hilarity of cluelessness run amok.'" -
Tales of IT Idiocy
snydeq writes "IT fight club, dirty dev data, meatball sandwiches — InfoWorld offers nine more tales of brain fail beyond belief. 'You'd think we'd run out of them, but technology simply hasn't advanced enough to take boneheaded users out of the daily equation that is the IT admin's life. Whether it's clueless users, evil admins, or just completely bad luck, Mr. Murphy has the IT department pinned in his sights — and there's no escaping the heartache, headaches, hassles, and hilarity of cluelessness run amok.'" -
The Headaches of Cross-Platform Mobile Development
snydeq writes "Increased emphasis on distinctive smartphone UIs means even more headaches for cross-platform mobile developers, writes Fatal Exception's Neil McAllister, especially as users continue to favor native over Web-based apps on mobile devices. 'Google and Microsoft are both placing renewed emphasis on their platforms' user experience. That means not just increased competition among smartphone and tablet platforms, but also new challenges for mobile application developers. ... The more the leading smartphone platform UIs differ from one another, the more effort is required to write apps that function comparably across all of them. Dialog boxes, screen transitions, and gestures that are appropriate for one platform might be all wrong for another. Coding the same app for three or four different sets of user interface guidelines adds yet another layer of cost and complexity to cross-platform app development." -
The Headaches of Cross-Platform Mobile Development
snydeq writes "Increased emphasis on distinctive smartphone UIs means even more headaches for cross-platform mobile developers, writes Fatal Exception's Neil McAllister, especially as users continue to favor native over Web-based apps on mobile devices. 'Google and Microsoft are both placing renewed emphasis on their platforms' user experience. That means not just increased competition among smartphone and tablet platforms, but also new challenges for mobile application developers. ... The more the leading smartphone platform UIs differ from one another, the more effort is required to write apps that function comparably across all of them. Dialog boxes, screen transitions, and gestures that are appropriate for one platform might be all wrong for another. Coding the same app for three or four different sets of user interface guidelines adds yet another layer of cost and complexity to cross-platform app development." -
Serious Oracle Flaw Revealed; Patch Coming
GMGruman writes "A bug in Oracle Database that could take down large databases — or let a hacker do so — has been found, and Oracle promises a patch later today. When InfoWorld first heard of the bug two months ago, its investigation revealed how dangerous this bug could be, and after convincing Oracle to address the issue, InfoWorld held the news until a patch was available, so hackers could not exploit the bug in the meantime. Paul Venezia details just how this bug exposes companies to the possibility of databases going offline, and Eric Knorr asks Oracle users to help test the patch in their complex environments. (InfoWorld's tests in simpler environments show the patch works there.)" -
Serious Oracle Flaw Revealed; Patch Coming
GMGruman writes "A bug in Oracle Database that could take down large databases — or let a hacker do so — has been found, and Oracle promises a patch later today. When InfoWorld first heard of the bug two months ago, its investigation revealed how dangerous this bug could be, and after convincing Oracle to address the issue, InfoWorld held the news until a patch was available, so hackers could not exploit the bug in the meantime. Paul Venezia details just how this bug exposes companies to the possibility of databases going offline, and Eric Knorr asks Oracle users to help test the patch in their complex environments. (InfoWorld's tests in simpler environments show the patch works there.)" -
Serious Oracle Flaw Revealed; Patch Coming
GMGruman writes "A bug in Oracle Database that could take down large databases — or let a hacker do so — has been found, and Oracle promises a patch later today. When InfoWorld first heard of the bug two months ago, its investigation revealed how dangerous this bug could be, and after convincing Oracle to address the issue, InfoWorld held the news until a patch was available, so hackers could not exploit the bug in the meantime. Paul Venezia details just how this bug exposes companies to the possibility of databases going offline, and Eric Knorr asks Oracle users to help test the patch in their complex environments. (InfoWorld's tests in simpler environments show the patch works there.)" -
How To Get Developers To Document Code
snydeq writes "Poorly documented code? Chances are the problem lies not in your programmers, but in your process, writes Fatal Exception's Neil McAllister. 'Unfortunately, too few developers seem to do a good job of documenting their code. Encouraging them to start can be a difficult challenge — but not an impossible one,' McAllister writes, adding that to establish a culture of documentation managers should favor the carrot before the stick. 'Like most people, programmers respond better to incentives than to mandates. Simple praise can go a long way, but managers may find other ways to reward developers. Are your developers occasionally on-call for weekend support duties or late-night update deployments? Consider giving them a break if they volunteer to pick up some extra documentation burden. Of course, financial incentives work, too.'" -
How To Get Developers To Document Code
snydeq writes "Poorly documented code? Chances are the problem lies not in your programmers, but in your process, writes Fatal Exception's Neil McAllister. 'Unfortunately, too few developers seem to do a good job of documenting their code. Encouraging them to start can be a difficult challenge — but not an impossible one,' McAllister writes, adding that to establish a culture of documentation managers should favor the carrot before the stick. 'Like most people, programmers respond better to incentives than to mandates. Simple praise can go a long way, but managers may find other ways to reward developers. Are your developers occasionally on-call for weekend support duties or late-night update deployments? Consider giving them a break if they volunteer to pick up some extra documentation burden. Of course, financial incentives work, too.'" -
Ubuntu Tablet OS To Take On Android, iOS
snydeq writes "Canonical CEO Jane Silber discusses the Ubuntu maker's ambitions in the mobile market, saying there is plenty of room for a new player in tablets, TVs, and maybe even smartphones. 'There is a real demand for an alternative platform. We believe Ubuntu has all the characteristics that are needed to become that platform,' Silber says, adding that she expects to see Ubuntu on tablets later this year. 'And we think we can do that effectively because of characteristics of Ubuntu as a platform, industry dynamics, and an increased wariness around the walled gardens of Apple and to some extent Google and even Amazon, as they are increasingly in this game as well.' Silber cites openness, open governance, collaboration, and a strong developer ecosystem as key for Ubuntu as a tablet platform, when compared with Android and iOS." -
Ubuntu Tablet OS To Take On Android, iOS
snydeq writes "Canonical CEO Jane Silber discusses the Ubuntu maker's ambitions in the mobile market, saying there is plenty of room for a new player in tablets, TVs, and maybe even smartphones. 'There is a real demand for an alternative platform. We believe Ubuntu has all the characteristics that are needed to become that platform,' Silber says, adding that she expects to see Ubuntu on tablets later this year. 'And we think we can do that effectively because of characteristics of Ubuntu as a platform, industry dynamics, and an increased wariness around the walled gardens of Apple and to some extent Google and even Amazon, as they are increasingly in this game as well.' Silber cites openness, open governance, collaboration, and a strong developer ecosystem as key for Ubuntu as a tablet platform, when compared with Android and iOS." -
Doctor Warns of the Hidden Danger of Touchscreens
snydeq writes "Dr. Franklin Tessler discusses the hidden stress-related injuries of touchscreen use, and how best to use smartphones, tablets, and touch PCs to avoid them. 'Touchscreen-oriented health hazards are even more insidious because most people aren't even aware that they exist. The potential for injury from using touchscreens will only go up ... as the rise of the touchscreen means both new kinds of health hazards and more usage in risky scenarios,' Tessler writes, providing tips for properly positioning touchscreens and ways to avoid repetitive stress injuries and eyestrain." -
Doctor Warns of the Hidden Danger of Touchscreens
snydeq writes "Dr. Franklin Tessler discusses the hidden stress-related injuries of touchscreen use, and how best to use smartphones, tablets, and touch PCs to avoid them. 'Touchscreen-oriented health hazards are even more insidious because most people aren't even aware that they exist. The potential for injury from using touchscreens will only go up ... as the rise of the touchscreen means both new kinds of health hazards and more usage in risky scenarios,' Tessler writes, providing tips for properly positioning touchscreens and ways to avoid repetitive stress injuries and eyestrain." -
Oracle's Latest Java Moves Draw Industry Ire
snydeq writes "Two years later, Oracle's stewardship of Java continues to raise user and vendor ire, this time due to modularization, licensing, and security concerns. 'Plans for version 8 of Java Platform Standard Edition, which is due next year, call for inclusion of Project Jigsaw to add modular capabilities to Java. But some organizations are concerned with how Oracle's plans might conflict with the OSGi module system already geared to Java. In the licensing arena, Canonical, the maker of Ubuntu Linux, says Oracle is no longer letting Linux distributors redistribute Oracle's own commercial Java, causing difficulties for the company. Meanwhile, security vendor F-Secure views Java as security hindrance.'" -
Oracle's Latest Java Moves Draw Industry Ire
snydeq writes "Two years later, Oracle's stewardship of Java continues to raise user and vendor ire, this time due to modularization, licensing, and security concerns. 'Plans for version 8 of Java Platform Standard Edition, which is due next year, call for inclusion of Project Jigsaw to add modular capabilities to Java. But some organizations are concerned with how Oracle's plans might conflict with the OSGi module system already geared to Java. In the licensing arena, Canonical, the maker of Ubuntu Linux, says Oracle is no longer letting Linux distributors redistribute Oracle's own commercial Java, causing difficulties for the company. Meanwhile, security vendor F-Secure views Java as security hindrance.'" -
Employee-Owned Devices Muddy Data Privacy Rights
snydeq writes "As companies increasingly enable employees to bring their own devices into business environments, significant legal questions remain regarding the data consumed and created on these employee-owned technologies. 'Strictly speaking, employees have no privacy rights for what's transmitted on company equipment, but employers don't necessarily have access rights to what's transmitted on employees' own devices, such as smartphones, tablets, and home PCs. Also unclear are the rights for information that moves between personal and corporate devices, such as between one employee who uses her own Android and an employee who uses the corporate-issued iPhone. ... This confusion extends to trade secrets and other confidential data, as well as to e-discovery. When employees store company data on their personal devices, that could invalidate the trade secrets, as they've left the employer's control. Given that email clients such as Outlook and Apple Mail store local copies (again, on smartphones, tablets, and home PCs) of server-based email, theoretically many companies' trade secrets are no longer secret.'" -
Employee-Owned Devices Muddy Data Privacy Rights
snydeq writes "As companies increasingly enable employees to bring their own devices into business environments, significant legal questions remain regarding the data consumed and created on these employee-owned technologies. 'Strictly speaking, employees have no privacy rights for what's transmitted on company equipment, but employers don't necessarily have access rights to what's transmitted on employees' own devices, such as smartphones, tablets, and home PCs. Also unclear are the rights for information that moves between personal and corporate devices, such as between one employee who uses her own Android and an employee who uses the corporate-issued iPhone. ... This confusion extends to trade secrets and other confidential data, as well as to e-discovery. When employees store company data on their personal devices, that could invalidate the trade secrets, as they've left the employer's control. Given that email clients such as Outlook and Apple Mail store local copies (again, on smartphones, tablets, and home PCs) of server-based email, theoretically many companies' trade secrets are no longer secret.'" -
Lawmakers Intent On Approving SOPA, PIPA
snydeq writes "U.S. Congress appears likely to move forward with SOPA and PIPA, despite widespread opposition, IDGNS reports. The U.S. Senate is expected to begin floor debate on PIPA shortly after senators return to D.C. on Jan. 23, and supporters appear to have the votes to override a threatened filibuster. Some opponents of the bills hold out hope: 'We're optimistic that if members really understood the Internet architecture and cybersecurity measures, they would not support SOPA as written. Instead, members who are really committed to combatting online piracy would look for effective ways to do that without compromising cybersecurity or the open architecture of the Internet,' said a CCIA spokesperson. Others remain doubtful that Congress will come to this understanding." -
Lawmakers Intent On Approving SOPA, PIPA
snydeq writes "U.S. Congress appears likely to move forward with SOPA and PIPA, despite widespread opposition, IDGNS reports. The U.S. Senate is expected to begin floor debate on PIPA shortly after senators return to D.C. on Jan. 23, and supporters appear to have the votes to override a threatened filibuster. Some opponents of the bills hold out hope: 'We're optimistic that if members really understood the Internet architecture and cybersecurity measures, they would not support SOPA as written. Instead, members who are really committed to combatting online piracy would look for effective ways to do that without compromising cybersecurity or the open architecture of the Internet,' said a CCIA spokesperson. Others remain doubtful that Congress will come to this understanding." -
IT Salaries Edge Up Back To 2008 Levels
tsamsoniw writes "A soon-to-be released salary survey finds that the average salary for IT professionals in the U.S. is $78,299, putting overall compensation back at January 2008 levels. More heartening: Midsize and large companies are both aiming to hire more IT pros. The midsize are seeking IT executives (such as VPs of information services and technical services), as well as programmers, database specialists, systems analysts, and voice/wireless communication pros. Enterprises are moving IT and data center operations back in-house, which means greater demand for data center managers and supervisors." -
IT Salaries Edge Up Back To 2008 Levels
tsamsoniw writes "A soon-to-be released salary survey finds that the average salary for IT professionals in the U.S. is $78,299, putting overall compensation back at January 2008 levels. More heartening: Midsize and large companies are both aiming to hire more IT pros. The midsize are seeking IT executives (such as VPs of information services and technical services), as well as programmers, database specialists, systems analysts, and voice/wireless communication pros. Enterprises are moving IT and data center operations back in-house, which means greater demand for data center managers and supervisors." -
Nginx Overtakes Microsoft As No. 2 Web Server
tsamsoniw writes "With financial backing from the likes of Michael Dell and other venture capitalists, open source upstart Nginx has edged out Microsoft IIS (Internet Information Server) to hold the title of second-most widely used Web server among all active websites. What's more, according to Netcraft's January 2012 Web Server Survey, Nginx over the past month has gained market share among all websites, whereas competitors Apache, Microsoft, and Google each lost share." -
Nginx Overtakes Microsoft As No. 2 Web Server
tsamsoniw writes "With financial backing from the likes of Michael Dell and other venture capitalists, open source upstart Nginx has edged out Microsoft IIS (Internet Information Server) to hold the title of second-most widely used Web server among all active websites. What's more, according to Netcraft's January 2012 Web Server Survey, Nginx over the past month has gained market share among all websites, whereas competitors Apache, Microsoft, and Google each lost share." -
Why Politicians Should Never Make Laws About Technology
snydeq writes "As the world gets more and more technical, we can't let Luddites decide the fate of dangerous legislation like SOPA, writes Deep End's Paul Venezia. 'Very few politicians get technology. Many actually seem proud that they don't use the Internet or even email, like it's some kind of badge of honor that they've kept their heads in the sand for so long. These are the same people who will vote on noxious legislation like SOPA, openly dismissing the concerns and facts presented by those who know the technology intimately. The best quote from the SOPA debates: "We're operating on the Internet without any doctors or nurses on the room." That is precisely correct,' Venezia writes. 'The best we can do for the short term is to throw everything we can behind legislation to reinstate the Office of Technology Assessment. From 1974 through 1995, this small group with a tiny budget served as an impartial, nonpartisan advisory to the U.S. Congress on all matters technological.'" -
Why Politicians Should Never Make Laws About Technology
snydeq writes "As the world gets more and more technical, we can't let Luddites decide the fate of dangerous legislation like SOPA, writes Deep End's Paul Venezia. 'Very few politicians get technology. Many actually seem proud that they don't use the Internet or even email, like it's some kind of badge of honor that they've kept their heads in the sand for so long. These are the same people who will vote on noxious legislation like SOPA, openly dismissing the concerns and facts presented by those who know the technology intimately. The best quote from the SOPA debates: "We're operating on the Internet without any doctors or nurses on the room." That is precisely correct,' Venezia writes. 'The best we can do for the short term is to throw everything we can behind legislation to reinstate the Office of Technology Assessment. From 1974 through 1995, this small group with a tiny budget served as an impartial, nonpartisan advisory to the U.S. Congress on all matters technological.'" -
Sorry, IT: These 5 Technologies Belong To Users
GMGruman writes "The BYOD (bring your own device) phenomenon hasn't been easy on IT, which has seen its control slip. But for these five technologies — mobile devices, cloud computing services, social technology, exploratory analytics, and specialty apps — it has already slipped, and Forrester and others argue IT needs to let go of them. That also means not investing time and money in all the management apps that vendors are happy to sell to IT shops afraid of BYOD — as this post shows, many just won't deliver what IT hopes." -
Sorry, IT: These 5 Technologies Belong To Users
GMGruman writes "The BYOD (bring your own device) phenomenon hasn't been easy on IT, which has seen its control slip. But for these five technologies — mobile devices, cloud computing services, social technology, exploratory analytics, and specialty apps — it has already slipped, and Forrester and others argue IT needs to let go of them. That also means not investing time and money in all the management apps that vendors are happy to sell to IT shops afraid of BYOD — as this post shows, many just won't deliver what IT hopes." -
Mozilla's 3 Big Bets To Keep the Web Open
GMGruman writes "Savio Rodrigues writes that Google's latest agreement with Mozilla will ironically fund three new areas of competition between Google and Mozilla — areas that users and open source advocates should cheer on as they will make the Web both better and more open. The alternative, he says, is more control by the likes of Google, Facebook, and Apple." -
Mozilla's 3 Big Bets To Keep the Web Open
GMGruman writes "Savio Rodrigues writes that Google's latest agreement with Mozilla will ironically fund three new areas of competition between Google and Mozilla — areas that users and open source advocates should cheer on as they will make the Web both better and more open. The alternative, he says, is more control by the likes of Google, Facebook, and Apple." -
Businesses Now Driving "Bring Your Own Device" Trend
snydeq writes "Companies are no longer waiting for users to bring in their own smartphones and tablets into business environments, they're encouraging it, InfoWorld reports. 'Two of the most highly regulated industries — financial services and health care (including life sciences) — are most likely to support BYOD. So are professional services and consulting, which are "well" regulated. ... The reason is devilishly simple, Herrema says: These businesses are very much based on using information, both as the service itself and to facilitate the delivery of their products and services. Mobile devices make it easier to work with information during more hours and at more locations. That means employees are more productive, which helps the company's bottom line.' Even those companies who haven't yet embraced bring your own device policies yet already have one in place, but don't know it, according to recent surveys." -
Businesses Now Driving "Bring Your Own Device" Trend
snydeq writes "Companies are no longer waiting for users to bring in their own smartphones and tablets into business environments, they're encouraging it, InfoWorld reports. 'Two of the most highly regulated industries — financial services and health care (including life sciences) — are most likely to support BYOD. So are professional services and consulting, which are "well" regulated. ... The reason is devilishly simple, Herrema says: These businesses are very much based on using information, both as the service itself and to facilitate the delivery of their products and services. Mobile devices make it easier to work with information during more hours and at more locations. That means employees are more productive, which helps the company's bottom line.' Even those companies who haven't yet embraced bring your own device policies yet already have one in place, but don't know it, according to recent surveys." -
Businesses Now Driving "Bring Your Own Device" Trend
snydeq writes "Companies are no longer waiting for users to bring in their own smartphones and tablets into business environments, they're encouraging it, InfoWorld reports. 'Two of the most highly regulated industries — financial services and health care (including life sciences) — are most likely to support BYOD. So are professional services and consulting, which are "well" regulated. ... The reason is devilishly simple, Herrema says: These businesses are very much based on using information, both as the service itself and to facilitate the delivery of their products and services. Mobile devices make it easier to work with information during more hours and at more locations. That means employees are more productive, which helps the company's bottom line.' Even those companies who haven't yet embraced bring your own device policies yet already have one in place, but don't know it, according to recent surveys." -
How To Thwart the High Priests In IT
GMGruman writes "You know the type: They want to control and restrict any technology in your office, maybe for job security, maybe as a power trip. As the 'consumerization of IT' phenomenon grows, such IT people are increasingly clashing with users, who bring in their own smartphones, use cloud apps, and work at home on their own equipment. These 'enemies' in IT are easy to identify, but there are subtler enemies within IT that also aim to prevent users from being self-sufficient in their technology use. That's bad for both users and IT, as it gets in the way of useful work for everyone. Here's what to look for in such hidden IT 'enemies,' and how to thwart their efforts to contain you." -
How To Thwart the High Priests In IT
GMGruman writes "You know the type: They want to control and restrict any technology in your office, maybe for job security, maybe as a power trip. As the 'consumerization of IT' phenomenon grows, such IT people are increasingly clashing with users, who bring in their own smartphones, use cloud apps, and work at home on their own equipment. These 'enemies' in IT are easy to identify, but there are subtler enemies within IT that also aim to prevent users from being self-sufficient in their technology use. That's bad for both users and IT, as it gets in the way of useful work for everyone. Here's what to look for in such hidden IT 'enemies,' and how to thwart their efforts to contain you." -
How HP and Open Source Can Save WebOS
snydeq writes "If HP wants a future for struggling WebOS, it must invest in the platform, not abandon it, writes Fatal Exception's Neil McAllister. 'It seems HP may only be truly committed to the platform if it can offload the cost of developing and maintaining it. Yet if that's what HP hopes to achieve by opening the WebOS source, it's bound to be disappointed.' Instead, HP should dedicate its own developer resources and 'release as much code as possible under an Apache, BSD, or similarly permissive license. Dual licensing under the GPL might leave HP with more opportunities to monetize the platform, but it won't garner as much interest from hardware makers, who are what WebOS needs most.'" -
How HP and Open Source Can Save WebOS
snydeq writes "If HP wants a future for struggling WebOS, it must invest in the platform, not abandon it, writes Fatal Exception's Neil McAllister. 'It seems HP may only be truly committed to the platform if it can offload the cost of developing and maintaining it. Yet if that's what HP hopes to achieve by opening the WebOS source, it's bound to be disappointed.' Instead, HP should dedicate its own developer resources and 'release as much code as possible under an Apache, BSD, or similarly permissive license. Dual licensing under the GPL might leave HP with more opportunities to monetize the platform, but it won't garner as much interest from hardware makers, who are what WebOS needs most.'" -
The Four Fallacies of IT Metrics
snydeq writes "Advice Line's Bob Lewis discusses an all-too-familiar IT mistake: the use of incidents resolved per analyst per week as a metric for assessing help-desk performance. 'If you managed the help desk in question or worked on it as an analyst, would you resist the temptation to ask every friend you had in the business to call in on a regular basis with easy-to-fix problems? Maybe you would. I'm guessing that if you resisted the temptation, not only would you be the exception, but you'd be the exception most likely to be included in the next round of layoffs,' Lewis writes. 'The fact of the matter is it's a lot easier to get metrics wrong than right, and the damage done from getting them wrong usually exceeds the potential benefit from getting them right.' In other words, when it comes to IT metrics, you get what you measure — that's the risk you take." -
The Four Fallacies of IT Metrics
snydeq writes "Advice Line's Bob Lewis discusses an all-too-familiar IT mistake: the use of incidents resolved per analyst per week as a metric for assessing help-desk performance. 'If you managed the help desk in question or worked on it as an analyst, would you resist the temptation to ask every friend you had in the business to call in on a regular basis with easy-to-fix problems? Maybe you would. I'm guessing that if you resisted the temptation, not only would you be the exception, but you'd be the exception most likely to be included in the next round of layoffs,' Lewis writes. 'The fact of the matter is it's a lot easier to get metrics wrong than right, and the damage done from getting them wrong usually exceeds the potential benefit from getting them right.' In other words, when it comes to IT metrics, you get what you measure — that's the risk you take." -
The Four Fallacies of IT Metrics
snydeq writes "Advice Line's Bob Lewis discusses an all-too-familiar IT mistake: the use of incidents resolved per analyst per week as a metric for assessing help-desk performance. 'If you managed the help desk in question or worked on it as an analyst, would you resist the temptation to ask every friend you had in the business to call in on a regular basis with easy-to-fix problems? Maybe you would. I'm guessing that if you resisted the temptation, not only would you be the exception, but you'd be the exception most likely to be included in the next round of layoffs,' Lewis writes. 'The fact of the matter is it's a lot easier to get metrics wrong than right, and the damage done from getting them wrong usually exceeds the potential benefit from getting them right.' In other words, when it comes to IT metrics, you get what you measure — that's the risk you take." -
In Favor of Homegrown IT Solutions
snydeq writes "Today's IT organizations turn too readily to vendors, eschewing homegrown solutions to their detriment, writes Deep End's Paul Venezia. 'Back when IT was "simple," several good programmers and support staff could run the whole show. Nowadays, [companies] buy hefty support contracts and shift the burden of maintaining and troubleshooting large parts of their IT infrastructure on to the vendors who may know their own product well, but have a hard time dealing with issues that may crop up during integration with other vendors' gear. ... Relying solely on support contracts and generic solutions is a good way to self-limit the agility and performance of any business. In short, more gurus equals less hand-wringing and stress all around.'" -
In Favor of Homegrown IT Solutions
snydeq writes "Today's IT organizations turn too readily to vendors, eschewing homegrown solutions to their detriment, writes Deep End's Paul Venezia. 'Back when IT was "simple," several good programmers and support staff could run the whole show. Nowadays, [companies] buy hefty support contracts and shift the burden of maintaining and troubleshooting large parts of their IT infrastructure on to the vendors who may know their own product well, but have a hard time dealing with issues that may crop up during integration with other vendors' gear. ... Relying solely on support contracts and generic solutions is a good way to self-limit the agility and performance of any business. In short, more gurus equals less hand-wringing and stress all around.'"