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jakeb writes "After a massive three-year development effort KOffice 2.0.0 has been released (packages for Kubuntu are available) aiming to be a lightweight, cross-platform office suite that supports third-party apps and extensions. With its new design (everything, including the core components, is a module) and bindings, you don't need to know C++ to hack on KOffice, as extensions can be written in Python or Java, among others. TechWorld has an interview with KOffice marketing coordinator Inge Wallin about the vision for an easy-to-use office suite that supports click-to-install extensions like Firefox. Will this be the key to KOffice rising above all other free office suites? The KOffice devs think so. An online repository of extensions, templates, and content for KOffice? I like the sound of that."

4WebChimps writes "As featured previously on Slashdot, the KOffice project is working towards a cross-platform, open source office suite for Linux, Windows and Mac OS X. The most recent release, KOffice 2.0 Alpha 8, achieved that goal by being the first release for all three operating systems simultaneously. Want to try KOffice on Windows? TechWorld has a review (with screenshots) of KOffice on Windows, including the installation process which is as simple as clicking a few buttons (the online installer does the rest). Hopefully it won't be long before KOffice sits alongside OpenOffice.org as a usable cross-platform open source productivity suite."

Peter writes "Free Software Foundation president Richard Stallman and ITWire have praised KDE and KOffice developers for taking a principled stand against OOXML, while raising serious concerns about the GNOME Foundation's decision to give credibility to Microsoft's broken format. This comes on the heels of GNOME co-founder Miguel de Icaza's depiction of OOXML as a 'superb standard', and GNOME Foundation director Quim Gil's stonewalling of the patent-free Ogg Vorbis / Theora format on behalf of Nokia. Will the GNOME Foundation's indifferent response to Richard Stallman's appeal drive him to throw his weight behind KDE?"

GREYCstoration is an open-source tool able to de-noise, inpaint, or resize 2D color images. This is a command-line program developed by the IMAGE team of the GREYC Lab in France and is available for Unix, Mac, and Windows systems under the CeCILL license. The algorithm is based on anisotropic diffusion partial differential equations. These equations are able to smooth an image while preserving its main structures. The demo page presents interesting examples of color image de-noising and reconstruction. This is a serious free alternative to commercial products like Noise Ninja or Neat Image that perform the same kinds of operations. The tool is still a little bit hard to use (command-line based), but I hope the simple C++ API will ease the integration of the algorithm in more user-friendly interfaces. Previous versions of GREYCstoration are already available in Digikam and Krita.

ingwa writes "The KOffice team today released version 1.6 of its office suite. Among other things, this release contains an improved Krita which can now handle color spaces like CMYK. This makes it the only free image editor that can be used in professional pre-press work. Together with the other improvements, this release probably makes it the best free image editor in the world. The release also contains improvements in Kexi, the MS Access like database application, and a new scripting framework which makes it extremely simple to script applications that handle OpenDocument data. With this release KOffice also surpasses OpenOffice.org in some ways, e.g. it handles over 70% of the W3C MathML test suite while Openoffice.org only handles 22%. See the KOffice homepage for more information."

Boudewijn Rempt writes "Amazon's recommendation system recommended me "Open Source Game Development: Qt Games for KDE, PDA's and Windows" when I was looking for an introduction to OpenGL. While it does contain two chapters on OpenGL, there's much, much more. It's not just an introduction to writing open source games, it's a complete introduction to participating in open source projects like KDE." Read the rest of Boudewijn's review. Open Source Game Development: Qt Games for KDE, PDAs and Windows author Martin Heni, Andreas Beckermann pages 554 publisher Charles River Media rating 8 reviewer Boudewijn Rempt ISBN 1-58450-406-4 summary Complete guide on writing small to medium games for Linux, Windows and PDA's using Qt.

As maintainer of Krita, the KOffice paint application, I need to know about graphics. Unfortunately, the four months of retraining from sinologist to Oracle Forms developer that launched me into a life of coding didn't include anything on graphics, and certainly not on OpenGL. Which is very much where Krita 2.0 is going.

So... I was looking for an easy introduction to OpenGL to kind of ease my way into the Red and Orange books. And Amazon's weird recommendations system recommended Open Source Game Development: Qt Games for KDE, PDAs, and Windows by Martin Heni and Andreas Beckermann to me. Intrigued, I ordered the volume forthwith. Turns out that that was a good move: this is an excellent book.

In the first place, the text is very clear and concise, but never dry. Forget about the ho-ho-I'm-funny chatty style that's prevalent in many technical books. This book comes to the point immediately. Then, the information is carefully ordered and the presentation very neat and clear. Those would be good points for any book.

But what makes Open Source Game Development: Qt Games for KDE, PDAs, and Windows even more interesting is that it's much more than its title indicates. It is squarely intended at the hobby coder who wants to work on what the book calls "desktop games" -- not the multi-million dollar multimedia productions that demand a new graphics card every half year, but the games that you play while thinking out a knotty problem or that have some educational value for your kids. The kind of project a single coder, or a small team can complete and maintain while still staying sane. And, of course, that kind of game, defender or zaxxon-type games, maze games or tetris-style games work are perfectly suited for pda's and mobile phones, too,

Actually, this book is the perfect introduction to joining a big Open Source project I've seen. Of course, the focus is on Qt and KDE, which means that if you always had this itch to join KDE development but didn't have the necessary skills, this book will help you get there in a very pleasant way.

One way this is done, is by always first giving a general introduction to a topic, and then more detailed discussion in the next chapter. So, first we've got a very good "Qt Primer", and three chapters "KDE Game Development", "Qt Game Development Using Microsoft Windows" and "Game Development and PDA's". And there's a chapter on "OpenGL" in general, and then a chapter on "OpenGL with Qt".

The first part of the book deals with this type of introductory material. The second part discusses "Artificial Intelligence", "Pathfinding" (this chapter was a revelation to me -- I never understood how that worked. If only I had this information while trying to write games for my ZX Spectrum!), "Particle Effects" and "Math and Physics in Desktop Games". The material in these chapters is foreshadowed by the very first chapter "Introduction to Desktop Gaming", which deals with game balancing, architecture and the ins and outs of developing free software. Armed with these chapters, you can add enough game play to your games to make them satisfying to play.

The next three chapters discussion the Qt network classes and how to use them in your games, the KGame library (free software, of course), that contains a lot of boring groundwork that's the same for most games -- players, input devices, network stuff. For me personally, the "XML" chapter wasn't that useful, but then, I'm a corporate cubby-hole programmer by day, and XML is my bread and butter. It's amazing how many billable hours XML can add to a business application project.

A very important chapter, "Open Source and Intellectual Property Rights" makes it very clear what's allowed and what not. The summary chapter, "A Practical Summary" is a novel idea -- at least, I hadn't come across something like this before -- and it works quite well, tying all strands together. There are plenty of references to earlier chapters, so if works like a kind of hands-on index. Not that the actual index isn't top-notch, too.

I should make clear that this book is not just about coding for KDE. That's what most interesting to me, but if you want to code a game for Windows, for a Qtopia or Qt/Embedded environment, then this is the right book. After all, with the release of Qt4 under GPL for Windows (Qt was already released under GPL for X11 and OS X, as was Qtopia), Qt is a good choice for Windows hobby programmers. You get a high quality toolkit that really helps with the boring ground work, and excellent documentation. Coupled with the clear text in this book, there's nothing to hold you back.

Andreas Beckermann is the author of Boson, an OpenGL real-time strategy game based on Qt and KDE. His experience in working on Boson really is apparent in this book. Martin Heni has written a couple of games that that are in KDE's games pack, and has won a prize for his QTopia game Zauralign.

Oh, and the chapters on OpenGL and OpenGL with Qt were enough to make me understand the OpenGL Krita already has and did prepare me quite adequately for the big Red and Orange books. And I've got the itch to write a little game now..."

You can purchase Open Source Game Development: Qt Games for KDE, PDAs and Windows from bn.com. Slashdot welcomes readers' book reviews -- to see your own review here, read the book review guidelines, then visit the submission page.

Boudewijn Rempt writes "Amazon's recommendation system recommended me "Open Source Game Development: Qt Games for KDE, PDA's and Windows" when I was looking for an introduction to OpenGL. While it does contain two chapters on OpenGL, there's much, much more. It's not just an introduction to writing open source games, it's a complete introduction to participating in open source projects like KDE." Read the rest of Boudewijn's review. Open Source Game Development: Qt Games for KDE, PDAs and Windows author Martin Heni, Andreas Beckermann pages 554 publisher Charles River Media rating 8 reviewer Boudewijn Rempt ISBN 1-58450-406-4 summary Complete guide on writing small to medium games for Linux, Windows and PDA's using Qt.

As maintainer of Krita, the KOffice paint application, I need to know about graphics. Unfortunately, the four months of retraining from sinologist to Oracle Forms developer that launched me into a life of coding didn't include anything on graphics, and certainly not on OpenGL. Which is very much where Krita 2.0 is going.

So... I was looking for an easy introduction to OpenGL to kind of ease my way into the Red and Orange books. And Amazon's weird recommendations system recommended Open Source Game Development: Qt Games for KDE, PDAs, and Windows by Martin Heni and Andreas Beckermann to me. Intrigued, I ordered the volume forthwith. Turns out that that was a good move: this is an excellent book.

In the first place, the text is very clear and concise, but never dry. Forget about the ho-ho-I'm-funny chatty style that's prevalent in many technical books. This book comes to the point immediately. Then, the information is carefully ordered and the presentation very neat and clear. Those would be good points for any book.

But what makes Open Source Game Development: Qt Games for KDE, PDAs, and Windows even more interesting is that it's much more than its title indicates. It is squarely intended at the hobby coder who wants to work on what the book calls "desktop games" -- not the multi-million dollar multimedia productions that demand a new graphics card every half year, but the games that you play while thinking out a knotty problem or that have some educational value for your kids. The kind of project a single coder, or a small team can complete and maintain while still staying sane. And, of course, that kind of game, defender or zaxxon-type games, maze games or tetris-style games work are perfectly suited for pda's and mobile phones, too,

Actually, this book is the perfect introduction to joining a big Open Source project I've seen. Of course, the focus is on Qt and KDE, which means that if you always had this itch to join KDE development but didn't have the necessary skills, this book will help you get there in a very pleasant way.

One way this is done, is by always first giving a general introduction to a topic, and then more detailed discussion in the next chapter. So, first we've got a very good "Qt Primer", and three chapters "KDE Game Development", "Qt Game Development Using Microsoft Windows" and "Game Development and PDA's". And there's a chapter on "OpenGL" in general, and then a chapter on "OpenGL with Qt".

The first part of the book deals with this type of introductory material. The second part discusses "Artificial Intelligence", "Pathfinding" (this chapter was a revelation to me -- I never understood how that worked. If only I had this information while trying to write games for my ZX Spectrum!), "Particle Effects" and "Math and Physics in Desktop Games". The material in these chapters is foreshadowed by the very first chapter "Introduction to Desktop Gaming", which deals with game balancing, architecture and the ins and outs of developing free software. Armed with these chapters, you can add enough game play to your games to make them satisfying to play.

The next three chapters discussion the Qt network classes and how to use them in your games, the KGame library (free software, of course), that contains a lot of boring groundwork that's the same for most games -- players, input devices, network stuff. For me personally, the "XML" chapter wasn't that useful, but then, I'm a corporate cubby-hole programmer by day, and XML is my bread and butter. It's amazing how many billable hours XML can add to a business application project.

A very important chapter, "Open Source and Intellectual Property Rights" makes it very clear what's allowed and what not. The summary chapter, "A Practical Summary" is a novel idea -- at least, I hadn't come across something like this before -- and it works quite well, tying all strands together. There are plenty of references to earlier chapters, so if works like a kind of hands-on index. Not that the actual index isn't top-notch, too.

I should make clear that this book is not just about coding for KDE. That's what most interesting to me, but if you want to code a game for Windows, for a Qtopia or Qt/Embedded environment, then this is the right book. After all, with the release of Qt4 under GPL for Windows (Qt was already released under GPL for X11 and OS X, as was Qtopia), Qt is a good choice for Windows hobby programmers. You get a high quality toolkit that really helps with the boring ground work, and excellent documentation. Coupled with the clear text in this book, there's nothing to hold you back.

Andreas Beckermann is the author of Boson, an OpenGL real-time strategy game based on Qt and KDE. His experience in working on Boson really is apparent in this book. Martin Heni has written a couple of games that that are in KDE's games pack, and has won a prize for his QTopia game Zauralign.

Oh, and the chapters on OpenGL and OpenGL with Qt were enough to make me understand the OpenGL Krita already has and did prepare me quite adequately for the big Red and Orange books. And I've got the itch to write a little game now..."

You can purchase Open Source Game Development: Qt Games for KDE, PDAs and Windows from bn.com. Slashdot welcomes readers' book reviews -- to see your own review here, read the book review guidelines, then visit the submission page.

UseFree.org writes "The position of the OpenDocument Format (ODF) was strengthened today when the free & open source K Desktop Environment (KDE) announced that it has joined the ODF Alliance. KDE developer David Faure has been instrumental in developing the OpenDocument standard, which is already implemented in KOffice, KDE's office suite. Faure says: 'The fact that KOffice provides an independent implementation of the OpenDocument file format, and was able to take part in its specification, proves that OpenDocument is actually a standard, not just a rubber stamp on Sun's OpenOffice file format. What makes an open standard is not merely approval by a committee, but independent implementations.'"

ingwa writes to tell us that the KOffice team has released version 1.5 which offers, among other things, default OpenDocument file format, new project planning tool KPlato, professional color support and adjustment layers in Krita and the long awaited Kexi 1.0. From the announcement: "KOffice was the first office suite that announced support for OpenDocument and now the second to announce it as the default file format after OpenOffice.org. This makes KOffice a member of a very select group and will lead to new deployment opportunities. Great care has been taken to ensure interoperability with other office software that also use OpenDocument."

Boudewijn Rempt writes "The KOffice GUI Competition has been won by Martin Pfeiffer. His entry was chosen from eighteen submissions by the jury because of its innovative, ground-breaking approach to workflow and document handling. Many submitters broke away from the beaten path and explored wild and wonderful ideas. The results page also has all submitted entries available for review."

Boudewijn Rempt writes "The KOffice GUI Competition has been won by Martin Pfeiffer. His entry was chosen from eighteen submissions by the jury because of its innovative, ground-breaking approach to workflow and document handling. Many submitters broke away from the beaten path and explored wild and wonderful ideas. The results page also has all submitted entries available for review."

An anonymous reader writes "The KDE Project today announced the immediate release of KOffice 1.4 for Linux and Unix operating systems. This release is a large step towards embracing the OASIS OpenDocument file format which has become an approved standard for office file formats. This format is also used by the upcoming OpenOffice.org 2.0, thus providing high interoperability. New applications in the 1.4 release: Krita - a pixel based image manipulation application (screenshots, movie) and Kexi - an integrated data management application (screenshots)."

An anonymous reader writes "The KDE Project today announced the immediate release of KOffice 1.4 for Linux and Unix operating systems. This release is a large step towards embracing the OASIS OpenDocument file format which has become an approved standard for office file formats. This format is also used by the upcoming OpenOffice.org 2.0, thus providing high interoperability. New applications in the 1.4 release: Krita - a pixel based image manipulation application (screenshots, movie) and Kexi - an integrated data management application (screenshots)."

xiando writes "Developers aim at making Krita a user-friendly image manipulation program where users with no computer experience or slim experience with other light-duty image programs like Paint Shop Pro should feel right at home. LinuxReviews has a 5.5 MB preview video by developer Bart Coppens available, showing how the app looks and feels. Check it out or download the source preview packages by Daniel Molkentin to try it yourself. Developers hope to make Krita a part of the KDE office suite KOffice 1.4, scheduled spring 2005."

perbert writes "On January 27th, the KDE Project released KOffice 1.3 for Linux and Unix operating systems. KOffice is a free set of office applications that integrate with the award winning KDE desktop. KOffice is a light-weight yet feature rich office solution and provides a variety of filters to interoperate with other popular office suites such as OpenOffice.org and Microsoft Office."

bsharitt writes "A preliminary version of KOffice has been built natively on Mac OS X. It looks like a lot of the hard part is over, and now a lot of cleaning up and bug fixes stand between Mac OS X and a free full featured office suite." There's also a story on the dot.

InodoroPereyra writes "This article at The Dot indicates that the KOffice developers decided to switch to the Open Office file format (OASIS) for their next major release. Excellent news both for KOffice, which will benefit from OpenOffice's excellent filters, and for the GNU/Linux Desktop users in general, who will benefit from a unified file format standard between these office suites."

e8johan writes "The KDE PIM Team will integrate all their applications into one common interface and create an Outlook-like application.This is being done in the Kroupware project commissioned by the German government. There is a prototype of KOrganizer with KMain embedded into it (shots 1, 2), and another prototype with KMain running as a KPart in Kaplan (shot 1, 2, 3). This looks hopeful and if they manage to build the application as flexible and modular as other KDE projects this will hopefully mature into something great." Kroupware is a catchy name, but I wonder if the KDE team is aware of the English word croup.

Rimbo asks: "I'm building a computer for a friend, who has three major requirements from his system: He wants an Athlon with a 333MHz FSB, he wants absolutely no Microsoft software anywhere near it, and he needs the ability to read and edit Chinese. I imagine Red Flag Linux has great Chinese support, but is it as easy to use as a desktop OS as Mandrake or Red Hat? How easy is Chinese text editing and entry under the major distributions? What "office" software for Linux is good for editing Chinese? Thanks!"

nickbrown writes: "In this interview with the KOffice development team it is revealed that only about 4-6 people are working on the suite of applications. It would appear they lack the resources to keep up with the likes of openoffice. Worth a read as it highlights the troubles they are having trying to produce a truly productive office suite for KDE."

sombragris writes "I've spotted in NewsForge a very interesting editorial by none other than RMS himself on the subject of getting rid of those annoying MS Word attachment that people send. The essay is worth thinking and doubtless worth implementing." I've found that KWord and Abiword both did a fine job of reading Word files - it's the being able to Save As Word where things get messy.

Dre writes: "The KOffice team has announced the release of KOffice 1.1.1. It's mainly a performance, printing fixes (particularly in KWord) and stability release, but see the ChangeLog for the full scoop. Lots of binary packages are listed in the announcement this time. The dot is suggesting this might be the last KOffice release before KDE 3.0, which is almost on track for a late-February stable release (the first beta is being released this week)."

Dre writes: "The KOffice team has announced the release of KOffice 1.1.1. It's mainly a performance, printing fixes (particularly in KWord) and stability release, but see the ChangeLog for the full scoop. Lots of binary packages are listed in the announcement this time. The dot is suggesting this might be the last KOffice release before KDE 3.0, which is almost on track for a late-February stable release (the first beta is being released this week)."

Dre writes: "The KOffice team has announced the release of KOffice 1.1.1. It's mainly a performance, printing fixes (particularly in KWord) and stability release, but see the ChangeLog for the full scoop. Lots of binary packages are listed in the announcement this time. The dot is suggesting this might be the last KOffice release before KDE 3.0, which is almost on track for a late-February stable release (the first beta is being released this week)."

Cowculator writes: "Sun Microsystems will release the beta version of StarOffice 6.0 in October, with the development version already available. This ZDNet article has some more details, including a link to the development version..." Other submitters sent in notes about Gobe Productive and Hancom Office 2.0, not to mention KOffice and the Gnome office applications. As far as I know all of these are lacking the single most important thing, a robust and complete set of import filters for Word, Wordperfect, Excel, Powerpoint, etc.

Andreas "Dre" Pour wrote to say that KDE's long-awaited version 1.1 is out, and asks you to check the dot for some more details. He also points to this temporary fixed-for-Netscape announcement as well as the official announcement. Dre continues: "The dot link includes commentary by me (including a call for Open Source office developers to collaborate on filters!)"

You've got to give Linux-Mandrake publisher Mandrakesoft credit; their distribution deal with MacMillan Software is spreading their latest release to places Linux has never gone before, including Wal-Mart and other major retail chain stores.

The word we got last week from Bill Gardner, MacMillan's product manager for Mandrake titles, was that the boxed Mandrake 7.2 "desktop" version wasn't supposed to show up on store shelves until around November 10, but it's already out there. I've spotted copies in my local Wal-Mart, and others have emailed me to say they've seen Mandrake's new "Penguin and Star" logo on software boxes in other Wal-Marts around the U.S.

Another thing on those boxes is this quote:

"Linux users have dozens of choices; after testing the most popular ones, Mandrake... seems best for a first timer."

--Robin Miller, The Washington Post, June 2000

Hey! That's me!

Back in June, of course, I was talking about Mandrake 7.1, and the version I was using was the "deluxe" package that came complete with virtually every free -- as in either speech or beer -- piece of software you could possibly want to run in Linux. I installed 7.1 glitch-free on a number of desktops and laptops, set up my printing, my networking and my dialup connections with no problem, and away I went, doing anything and everything I -- or almost any home or small office computer user -- could possibly want to do in the course of the average workday. I didn't need all the packages that came with the big 7.1, not by a long shot. But it was nice to know they were there if I did need them, and when code-developing friends stopped by I had their favorite compilers and other tools handy on my machines for them to use, which is nothing more than straight-up, down-home hospitality in the social circles in which I seem to move these days.

"Complete" 7.2 comes with none of these tools. In fact, it is so stripped and bare that it offers little more functionality than Windows. Perhaps that is the point: to be as Windows-like as possible; to offer nothing more than a low-cost desktop operating system alternative for Wal-Mart shoppers who might otherwise buy Windows ME. If so, this distro is a qualified success; a new user can probably get it installed and running without a whole lot more work than it takes to do a Windows install or upgrade, and with about the same (zero) amount of command line use.

This is good.

What is not so good is that the GUI installer seems less than totally stable. Three LUG-buddies and I have now installed retail 7.2 Mandrake on a total of four desktops and three laptops, at least three times on each computer, and our results have been inconsistent -- and generally unrepeatable, in that niggling problems we had with one install didn't crop up in the next one, even on the same machine. We also found that some of the things new users might think the installer will let them do -- like back up a step or two in the installation process -- are bad ideas. Indeed, one thing we learned early in our testing was that if we had any problem at all with an installation attempt, it was best to give up, shut down, and start over from scratch.

Our attempts to update previous Mandrake installations using the "upgrade" option presented in a handy dialog box were total failures. Perhaps this feature looked good in Mandrake's labs and caused no problems for MacMillan's quality assurance people, but we couldn't get it to work reliably.

The funny thing is, the downloadable version of Mandrake 7.2 that has been available since last weekend gave us no major problems with either raw installs or upgrades, and as long as we stuck to clicking "okay" on the defaults, the installation process was just as simple as with the retail version -- and we got a lot more usefulness for our efforts. Like Pine, and through Pine, Pico, the simplest and most basic text editor around for fast script or shell modification. Yes, I know the average Wal-Mart Linux buyer probably won't do a whole lot of CLI work, if any, but the second that theoretical person calls for help from a Linux-knowing friend or neighbor, he's going to hear, "Where's Pico? Or Emacs?" (At least vi is there, which is going to warm some hearts even while it leaves others a bit cold.)

When compared with Windows for stability and overall utility, there is no question that the retail "desktop" version of Mandrake 7.2 is a winner; it comes with and automatically installs StarOffice and other packages that will make Windows users feel right at home, including a whole stack of cool little games. But not all of these packages install on their own if you select the "normal" install. For some reason, the only way to get most of the included packages onto your hard drive during the installation is to use the "custom" option instead of the "complete" option, which doesn't seem to make much sense. (The official Mandrake justification for this is that Mandrake adjusts to available hard drive space and root partition size, but I found the same glitch even on a 30 GB hard drive with a 4 GB / partition, which ought to be more than enough space for every piece of user-level Linux software you could ever want to own.)

The only important thing (for an ordinary user) the boxed set included that we didn't find in the downloadable version was StarOffice -- because it isn't GPL-licensed, as is every single package included in the download. I had a copy around (on my 7.1 CD set), and almost every LUG probably has StarOffice CDs hidden away somewhere. If not, it can be downloaded from many mirror sites, and say what you will about StarOffoce, it is one of the easiest pieces of Linux software to install that has ever been released, so the fact that it isn't included in the Mandrake download is not a major inconvenience.

But one thing the boxed set did lack was KDE 2.0; the version it came with, no matter what the manual said, was one of the last prerelease betas, not the real thing. I don't know if this made much difference; I detected no flaws that affected my work in any way, but it still left a bit of a bad taste in my mouth.

There are a number of other silly little problems in both boxed and downloadable 7.2. One is with DrakSync, a GUI wrapper for rsync that allows point-and-click updating of files or directories between two computers, in my case the desktop I use at home and the laptop I carry when traveling. I could not get DrakSync to work. Steve Killen, one of the freshmeat appindex maintainers, couldn't get it to work. All-around Linux stud Nick Kosten couldn't get it to work. Mandrake developer Chmouel Boudjnah got it working after several tries, and claimed that he did nothing that we couldn't have done on our own. Perhaps this is true; with better onscreen instructions and a useful help file or man page, neither of which was provided, we probably would have had no problems.

Personally, I believe that including broken, incomplete or badly documented software in a commercial distro is wrong, even if you are rushing to meet a contract shipping deadline set by a retail giant like Wal-Mart. Like a Web site with broken links, it makes you wonder about the reliability of the rest of what you get. A contributed package that doesn't work quite right might be marginally acceptable, but a utility that has the company's name on it, and supposedly has the company's reputation behind it? It should work without problems, especially if it is a GUI utility aimed at simpleminded point/click users (like me).

CUPS, the Common Unix Printing System, was perhaps the greatest frustration. The only reason it works on my network at all is because Mandrake developer Chmouel Boudjnah sat here, in my home, and messed with it for several hours. And he had to call headquarters to get help. Without this level of support (which is only available to people who are quoted on the product box), I doubt that a typical user-level person would be able to configure CUPS across a network that runs on a server that also functions as a 'net gateway, which is a common home or small office network configuration. This may not be a big deal for a Wal-Mart shopper who only has one computer, but more and more of my neighbors have multiple computers in their households -- and this is in a blue-collar trailer park, not an upscale housing development, where multicomputer households are probably even more common than they are in my humble neighborhood.

The largest benefits Mandrake 7.2 offers over 7.1 at this point are KDE2 and the lovely KOffice. It also has more security options -- probably the widest range available to point and click Linux users -- a bunch of cool new games, and default 3-D acceleration support, something Chmouel says is currently offered by no other commercial Linux distribution.

If you are using a standalone computer (or don't need network printing), and you are eager to play with these new features -- and to get one of the prettiest bootup sequences you ever saw -- you may want to install 7.2 in its present state.

Otherwise, you'd be better off waiting until a more mature version is available for download. And if you prefer to get your software on CDs in factory-packed boxes, you will want to wait -- not long, Chmouel says -- until an updated version of the current 7.2 or the about-to-be-released "Power Pack Deluxe" set, hopefully with most of the current bugs and documentation problems repaired, is available either in stores or directly from Mandrake or MacMillan.