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Spyware Fights Back

sparcv9 writes "According to the latest issue of Spyware Weekly, the Radlight media player not only searches your hard drive for Adaware, but will uninstall it if found. How do they attempt to legitimize this? By including a clause in their EULA that reads: 'You are not allowed to use any third party program (e.g Ad-aware) to uninstall application bundled with RadLight. Such programs will be removed. If you want to uninstall them, you may do so via Add/Remove in Windows' Control Panel.' Yes, that's right. Not only do they say you are not allowed to use Adaware to remove their bundled apps, but they will forcibly remove Adaware for you to make sure you don't!" There's also a Newsbytes story.

37 of 601 comments (clear)

  1. this is not legal by WildBeast · · Score: 5, Insightful

    and because they mention it in the EULA doesn't mean it's legal. Anyway, it's not like this player will be actually downloaded much.

    1. Re:this is not legal by BLAMM! · · Score: 3, Insightful

      Hell, no, it's not legal. It's pretty damn arrogant, though!

    2. Re:this is not legal by mobydobius · · Score: 2, Insightful

      and because they mention it in the EULA doesn't mean it's legal. Anyway, it's not like this player will be actually downloaded much.

      Hmm... I definitely agree that this practice is underhanded, unethical, and plain rude, but why do you say it is illegal?

      Is there anything on the books that infers that existing software can not be deleted by new software? If so, how does that work when a new piece of software needs to replace a common shared library, and that new shared library makes existing software unworkable?

      If the user was warned (and a EULA is at minimum a warning), does he really have any legal recourse?

      --

      "I like to wear big boy pants."
    3. Re:this is not legal by CapnGrunge · · Score: 2, Insightful

      A contract that obligates you to quit a right of yours is illegal in itself :)

      What if your boss had you sign a contract where you disclaim any right to social insurance?

      --
      I see 57005 people
    4. Re:this is not legal by Anonymous Coward · · Score: 2, Insightful

      Is there anything on the books that infers that existing software can not be deleted by new software?

      Perhaps, but then where do you draw the line (legally)? Would Microsoft (or anyone else for that matter) be able to put this in their EULA? ..

      "By accepting this agreement, you give Microsoft the right to uninstall any competing products previously installed on your computer."

      (IANAL blah blah) but it seems to me that this would cross that line (restraint of trade or something).

    5. Re:this is not legal by ScuzzMonkey · · Score: 5, Insightful

      I would say it's unethical unless there is some valid, technical reason why your program would not perform its core function properly while the other piece of software is installed. Ethically, you don't have any reason to meddle with what the user chooses to have or not have installed on his or her computer; it's simply none of your affair. If you have some political reason to not want Adaware on people's systems, fine--but that does not mean it's ethical to remove it, even if you are prompting the user. It may be ethical to simply refuse your own install unless the other piece of software is removed, but I think initiating the un-install for the other product is probably not kosher unless for valid technical reasons.

      Legally is a different matter; there are plenty of things that are legal but unethical (heck, lawyers in general... nevermind) but I think the legality of this is questionable at the very least. 'Click to agree' EULAs are questionable in the first place, even before you add language to them that arguably has nothing to do with the nature of the product being installed. I could include language in an EULA to require people to wear a pink tuxedo every time they chose to use my product, or agree to sign over half their life savings to me, or whatever--but I doubt it would hold up in court. I doubt this would, either, but until someone challenges it, I guess you can continue to labor under the assumption that you have complete control of your product in all circumstances.

      --
      No relation to Happy Monkey
    6. Re:this is not legal by Jondor · · Score: 5, Insightful

      >Hmm... I definitely agree that this practice is
      >underhanded, unethical, and plain rude, but why do
      >you say it is illegal?

      He doesn't. He says that writing it in a EULA doesn't automatically make it legal. They can write whatever they want but it still has to be upheld in court.

      --
      Nobody expects the spanish inquisition!
    7. Re:this is not legal by CaptainStormfield · · Score: 2, Insightful

      Rubish. Only contracts that require you to give up an inalienable right are illegal. You and I could contract away my right to post to slashdot, for example, and such a contract would be enforceable in court in the country (or probably in any common law country, for that matter).

      This post does not constitute legal advice. If you need such advice, see a lawyer, not slashdot.

      --
      "The dinosaurs died because they didn't have a space program." - Niven
    8. Re:this is not legal by CaptainStormfield · · Score: 2, Insightful

      The only person who can go to court to dispute a contract is the one who thinks the contract was not adhered to. But the contract was adhered to when Adaware was forcibly removed.

      True, but misleading. If the contract was invalid, then uninstalling Adaware would be unauthorized. You might have a tort claim (trespass, trespass to chattels, etc. etc.) against Redlight.

      This post does not constitute legal advice. If you need legal advice, see a lawyer, not slashdot.

      --
      "The dinosaurs died because they didn't have a space program." - Niven
    9. Re:this is not legal by Darren+Winsper · · Score: 5, Insightful

      "wouldn't the reason here be that the other application is going to uninstall a core part of my application?"
      Interesting thought. However, AdAware does not do this automatically. I install AdAware and run it, it tells me what it found and I tell it to remove the crap it found.

      However, your software starts installing, and then promptly uninstalled software I want on my machine without even asking me to (I don't count the EULA, since it's legal standing is questionable).

      Tell me, how would you like it if MS decided to remove your software when Media Player 9 is installing?

    10. Re:this is not legal by Anonymous Coward · · Score: 1, Insightful

      Let's keep going on that idea----suppose MS insisted on your uninstalling ReadlAudio, Winamp, Sonique, etc in order to use MediaPlayer....and you couldn't have Delorme's Street Atlas if you downloaded MS Streets, etc. Or away from the PC, no Toyotas in the same driveway with a Ford...as nauseum. Can't see how anyone could actually believe the seller of a product can tell the purchaser what other products he's allowed to use

    11. Re:this is not legal by prismatic · · Score: 2, Insightful

      the point isn't that the program refuses to run if ad-aware is installed. its that it removes ad-aware if its installed. two very different ideas. nobody would care much if it said "oops, ad-aware is on this computer, you must remove it before you can install this application" and then quits.

      another issue would simply be this: if they want their software to only be removed via the add/remove programs, then they should prompt you to use *that* method to remove ad-aware, not to do the hypocritical thing and remove ad-aware without your knowledge/explicit permission/desire/request.

      --
      Brian Voils
      "A university is what a college becomes when the faculty loses interest in students."
    12. Re:this is not legal by ScuzzMonkey · · Score: 3, Insightful

      I think your definition of 'core functionality' is a little weak... this uninstalls a chunk of adware installed alongside the app, not a hunk of the code, does it not? Tell me this--does the app continue to do what it says it will do after Adaware screens it? I would guess that it does--most do, otherwise people wouldn't bother to run Adaware--no point if it actually disabled the functionality they got the app for in the first place. Your example with the TCP/IP stack binding to the adware app is presented as just that--an example. Is this something you do, or not? Are you just inventing examples to avoid the real point? And if the user doesn't need that, why would you think it is a 'core' function?

      I can understand you're feeling a little emotional at the moment, but unfortunately it seems to have gotten the better of you and you're reacting to what you thought I said instead of what I actually said. I never said the app performed illegally--I said the legality of the click-to-agree EULA was questionable. When you say "Check the law!" it makes it very clear that you have not done so--there is good reason to doubt this sort of EULA will hold up in court. It's not illegal, it just may not be legally binding. See Softman vs. Adobe--different circumstances, but it has some implications for your naive assertions that anything stuffed in an EULA is binding.

      My suggestion would be that if the pristine state of the box your code runs on is so important to you, that you simply not release it. The fact that you have authored something just plain doesn't give you unlimited authority to dictate when and how and where and with what people use it. It's a common misconception, from corporate America on down, but it's just not true--consumers have rights, and you can't simply disregard them because they don't suit you. Unless, of course, you have Congress in your pocket. ;)

      --
      No relation to Happy Monkey
  2. Does this surprise anyone?? by Zspdude · · Score: 3, Insightful

    Spyware will do what is necessary for it to be effective. Kind of a non-story this, because I wouldn't expect anything else from spyware... Of course it's going to disable things that can find and remove it!

    --
    What's in a Sig?
  3. Growing Trend by the_rev_matt · · Score: 5, Insightful

    You're going to see more and more companies trying this sort of thing to prohibit you having software that they consider threatening on your computer. AOL used to screw with the setting of any competing ISP's on your system (on "accident"), IE used to cripple Netscape (on "accident"), and MSFT is now saying that you can't use some of their technology in conjunction with ANY GPL software. If we can't maintain our monopoly one way, we'll try another. This of course is a nasty step forward that even billg hasn't tried, but only because he knew there would be hell to pay. It's going to get worse before it gets better.

    --
    this is getting old and so are you

    blog

    1. Re:Growing Trend by NickRob · · Score: 3, Insightful

      Notice the use of the phrase 'Used to'

      Users respond very negatively to screwing with things. I doubt even in the quasi-legal MS audits that they will seek out GPL software and fine you. How can they legally hold you accountable for having other software?

      God, that's more monopolly garbage. Somebody needs to ask BG on the stand about this. If the prosecutors knew about this, it'd be a crushign blow.

  4. Virus-like? by Dead+Penis+Bird · · Score: 5, Insightful

    It's one thing to add programs and fill your disk up with junk. But to actually remove a properly functioning, legal program like Ad-Aware almost seems like a targeted virus.

    And why can't you uninstall parts of their program? What happened to custom installation?

    This seems illegal to me.

    --

    If I weren't nailed to the penis, I'd be pushing up the daisies!

    1. Re:Virus-like? by Danse · · Score: 3, Insightful

      You can't remove parts because you agreed to a EULA saying you wouldn't. You also agreed to let them remove programs such as Ad-Aware. The solution is to not use programs that put such onerous restrictions on you.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
  5. Foolish move by Arcturax · · Score: 5, Insightful

    If you were saavy enough to download ad aware in first place, what is to stop you from reinstalling it and running it again once you've installed this product? The only ones who are going to get stuck with this spyware are people who didn't think to download ad-aware in the first place. Those who lose their copy to this will just chuckle and redownload it and remove the crapware that got installed with the product.

    Basically these guys wasted a lot of effort for naught and just end up looking like scum to boot.

    --

    --Won't that be grand? Computers and the programs will start thinking and the people will stop. - Dr. Walter Gibbs
    1. Re:Foolish move by peddrenth · · Score: 2, Insightful

      Why would you want a list of spyware apps? You just assume that anything to do with media, music, and video is spyware until you can prove otherwise (usually by reading the EULA in detail)

      Download.com also started clearly warning people about spyware, and had even removed certain programs (see their software submission policy) so as not to scar their reputation by allowing programs such as this to be downloaded from their site.

  6. This means war. by bbqdeath · · Score: 3, Insightful

    It's ugly. Gloves are coming off. Nobody tells me I can't uninstall software from my PC, ever. Anybody who does is going to go into the hurt locker for a long time.

    Anyone besides me smell an arms race between ad-aware and these other guys?

    Oh. And what if the ad-aware license text changes to say that other applications can't uninstall _it_? Will we have dueling license agreements?

    - I traded my sig for a glock.

  7. DMCA anyone? by nyet · · Score: 5, Insightful

    .. making Ad-Aware a circumvention device. Somebody should turn them in. I'd pay to see that trial.

  8. Software companies think they can do anything... by fungus · · Score: 3, Insightful

    ...if they write it in their EULA.

    Would it be legal to write in an EULA that my software X cannot be used on the same computer than software Y, and uninstall it without warning if it finds it?

    Have Netscape, for instance, remove without warning Internet Explorer from your computer? (But have it written in small characters somewhere that you can't use another third party software to surf the web)

    How about having a software running in background to ensure that you dont download a competing package?

    People should make it clear that we, computer users, will not tolerate such things.

  9. Voluntary information by smartipants · · Score: 3, Insightful

    I think one of the problems concerning spyware and intelligent agent type technologies is the fact that in order to get good performance people think they need to rely on implicitly collected data, in which case the user always wonders exactly what else they could be collecting. They justify the use of spyware to collect information that users never would take the time to submit themselves. This is a misguided approach, since good personalized recommendation technology is available with explicit user feedback instead (such as Stumbleupon for websurfing).

    I think that many companies feel such approaches are necessary in order to collect information without too much user hassle. The focus should instead be on improved interfaces which allow people to easily submit information as they desire. This way the benefits of personalization can be had, yet people know exactly how much information about themselves they have revealed...

  10. EVAA Agreement by CDWert · · Score: 4, Insightful

    Im about ready to come up with an
    E(nd)V(endor)A(ccess)A(greement)
    For my computer that superceeds any EULA and the vendors acceptance will be gained prior (on a click through link at in the signature of the email I order software through.

    Order X program from the author
    At the bottom of the email is a link stating
    something like (and of course be just as obstuficating) as the EULA's are that any software being installed on the computer this mail is originating from must accept the terms in the EVAA (access to MY , get it MY f***ing computer) and that sale or distribution of any software to this computer(the same one you are purchasing the software from) is an acceptance of the EVAA (and a link to the same)

    Wrap up and invert a EULA , one of the nasties most un-understandable ones you can find, and post it at that link, keep copies of the email correspondence and buy it.

    At this point your EVAA WILL in fact superceed the EULA, is this legal, yep !

    Will it hold up in court ? Let me just say just as much as a click through EULA will..

    If a EULA says I have to let them suck my toes, do I have to allow it ? No ! Why not ? Same reasons as "not responsible for lost stolen article" signs arent worth the plastic theyre printed on. You can say whatever the hell you want holding it up in court is another story.

    Next time your rearview mirror or antenna gets ripped off in an automatic car wash and the manager say but the sign is right there say, ok fine, write it down. I took this to court once, on a new car I was dammed if I'd pay 250$ deductible on ....guess what the judge told the car wash owner, wou can say whatever you want on a sign posted however conspicuosly you want, you are in fact still legally responsible, UNLESS Mr...signed a piece of paper waiving that right in FRONT of a witness, did Mr....do this ? Uhhh no your honor....Judgment in favor of plantiff $490.....next case!

    --
    Sig went tro...aahemmm.....fishing........
  11. Re:In similar news... by Anonymous Coward · · Score: 1, Insightful

    It's already in the microsoft knowlege base.

    How to Remove Linux and Install Windows on Your Computer (Q247804)

  12. This isn't spyware anymore... by Outlet+of+Me · · Score: 5, Insightful

    There's already a name for software that, when installed on a computer, goes through and deletes other data on the machine unbeknownst to the user. It's called a virus.

    Just because it's stated in their EULA that they can do that, doesn't allow them to circumvent the law. Of course IANAL, but it sounds like this struggle has gotten to the point where it is legally challengeable.

    1. Re:This isn't spyware anymore... by Nobody's+Hero · · Score: 2, Insightful

      I concur...

      This is a load of bs in the worst way. What gives them the right to simply remove a program(any program) without your knowledge. If this sort of thing isn't illegal it should be.

      What's to stop me from writing a program that forcibly uninstalls any virus scanning software before I execute my virus(whoops meant program) on the machine.

      C'mon!

      I mean spyware is one thing but this is getting ridiculous. Next thing on the market, spyware that can't be uninstalled without formatting your hd....

      --
      The Only Person Willing to be Me is ME!
  13. Re:A message from the RadLight Admin by CynicTheHedgehog · · Score: 4, Insightful

    Bundling SPYWARE (the world "HELPWARE" is so much horseshit) is not problematic, so long as you clearly state, in understandable terms, what software is being installed, what it does, how much disk space it will consume, how much bandwidth it will use, what information it collects, where that information is going to be transmitted, and under what circumstances that information will be shared. Then let the user decide if the program is helpful or not.

    And never, under any circumstances, remove anything that you did not put their in the first place. I do not want you to HELP me get rid of software I paid for.

    Vague licensing agreements and shady installation procedures are not helpful. They are deceitful and they harm the consumer. How about DECEITWARE, or HARMWARE? Until you come clean, this bundled software will always be looked upon with scorn.

  14. In that case by MoneyT · · Score: 5, Insightful

    If it is legal, I'm going to start bundling virii, trojans and password stealers with my programs. And include in the EULA that by clicking agree, you waive all responsibility to hold me liable for any damages or problems incurred from using and installing my software.

    --
    T Money
    World Domination with a plastic spoon since 1984
  15. Re:This is what the Radlight guy says... by Tintivilus · · Score: 5, Insightful

    You're missing one simple fact: I downloaded and installed ad-aware because I wanted to remove unwanted software from my computer. Property, check. Consent, check. Adaware makes no bones about what their software does.

    Radlight, on the other hand, tampers with my property without my consent. What, you say? Consent has an ethical (and legal) requirement that the consenting party posess all relevant information. Burying the ad-aware clause deep in a clickthrough agreement. This may meet the legal requirement, but certainly not the ethical one.

    In short, your argument would only be valid if you had a "click here to remove ad-aware" button in your installer, or some similar informational device. The absence of such marks this as either a temper tantrum or underhanded scheme.

  16. Re:This is what the Radlight guy says... by fallen1 · · Score: 2, Insightful
    Ummm, AdAware only gets rid of software We, the USERS, don't want on our systems to begin with. If we didn't want AdAware there, WE would uninstall it - not you. We are the consumer who you, the software developer, should be trying to please - not piss off. By affecting legitimate software (and yes, spyware is NOT legitimate) you are doing nothing more than making yourself a nuisance.

    --

    Dream as if you'll live forever.
    Live as if you'll die tomorrow.
    ~Anonymous~

  17. Re:Software companies think they can do anything.. by Dr.+Awktagon · · Score: 3, Insightful

    In any case, abuse of EULAs has become so widespread that I suspect they're going to end up getting regulated, anyway.

    Well you don't need regulation to give you your rights under the law. As far as I know, except for UCITA (blech), no law says that licenses are binding in any way. They are just pieces of paper included in the box for your amusement, or to wipe your ass with, or whatever. Feel free to do whatever you like with what came in that box, as long as it doesn't violate copyright or trademark or any other law (ie, don't use the CD to slit someone's throat).

    Of course, that doesn't mean company XYZ won't sue you over the EULA, but that doesn't mean they are in the right, just richer than you.

    This virus/media player/whatever that deletes files isn't magically justified in its behavior by the EULA (just consider the EULA as a verbose warning label: Warning, this product may delete files on your hard drive).

    And don't tell me that loading a copy into RAM is forbidden unless the EULA says I can, that's crap. Software has no other purpose but to be loaded into a computer's RAM (and HD), they can't be selling their software in good faith unless they know it will be put on computers.

    So let's hope the result of these abuses is that the legal system simply says: "if you want your customers to act any differently than the law allows them to, they must SIGN a CONTRACT, now get out of my courtroom."

    Or at least they should say a license can be like the GPL and GIVE you permission to do something that's otherwise not allowed, bu a license can't FORBID you from doing anything.

    That will save everybody a lot of trouble.

    The problem is of course that Microsoft, et al, will simply encode their favorite license terms directly into the law by greasing a few palms in Congress (this is how the entertainment industry was doing it for years), but at least in that case the results are a little more public (I don't know what half these EULA's say unless I read it in Infoworld, or /., but I certainly know the DMCA pretty well by now).

    In summary: this magical fiction of "software licenses" has to be put to an end, and quick. Software companies don't deserve a power over customers that no other industry has (where's the EULA on your screwdriver that says it can't be used to build computers unless you pay the computer fee? Where's the EULA on your ball-point pen that says all papers you write are the property of Sanford Pen Company?)

  18. Full Identity? by ewhac · · Score: 3, Insightful

    Anyone have this guy's full name? I want to add him to our company's hiring blacklist. I encourage others to do likewise. Banishment/ostracization is the only effective tool we have right now for ethically reprehensible hominids such as this; might as well use it.

    Schwab

  19. Re:A message from the RadLight Admin by Reziac · · Score: 3, Insightful

    So if he's worried about HIS bandwidth costs, why didn't he upload his program to one of the many dedicated shareware/freeware servers (Tucows, Simtelnet, etc.) and let them worry about it? After all if his intent was to "keep it free" why not do the obvious to avoid incurring expenses?

    Answer: This was yet another excuse.

    --
    ~REZ~ #43301. Who'd fake being me anyway?
  20. How's this for a plan? by CarlDenny · · Score: 2, Insightful

    Don't install/uninstall AdAware.
    Put some valuable piece of software in the AdAware default install directory.
    Install RadLight.

    Sue them for destroying your valuable property.

  21. The thumb... by Whomp-Ass · · Score: 2, Insightful

    Spyware, SpywareRemover...
    BetterSpyware, BetterSpywareRemover...
    ...
    Spyware(n), SpywareRemover(n)...

    Everytime I see anything about spyware and their respective remover apps I'm reminded of DA's 'Thumb' Device...