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Covad On The Mend

ewhac writes "The San Francisco Chronicle is reporting that Covad, who filed for bankruptcy protection last year, is slowly regaining strength. With $246 million in cash, Covad claims it has enough to carry it to profitability. They've also struck a deal with AOL to provide high-speed connectivity to AOL customers. The battle isn't over, though, as Pacific Bell continues to undercut Covad's offerings. Covad is effectively Pacific Bell's only remaining competitor for DSL service. As a happy Covad customer through Speakeasy.net, I'm pleased I won't be forced into PacBell's or AT&T's hands any time soon."

110 comments

  1. Pacbell is an investor in Covad by madbrain · · Score: 3, Interesting

    So you aren't getting away from them either way.

    --
    -- Julien Pierre http://www.madbrain.com/blog
  2. RIAA involvement? by unicron · · Score: 1, Offtopic

    I just found out my local broadband ISP, Cox Communications, is helping the RIAA track down mp3 traders. I spoke with a friend of mine today that knows someone in their IT department, who told my friend that the way it works, at least with my ISP, is that your ISP provides the RIAA with a list of all the IP's in the range that Cox leases, and the RIAA monitors p2p networks such as Kazaa, Morpheus, etc. When the RIAA finds a trader with an IP in that range, they contact Cox with the IP, Cox pulls up their records(3 month leases, last time I checked), and then, with the cooperation of the RIAA, decides a "punishment" based on how much mp3 downloading you actually did. Apparently the "punishment" can range from a warning to perminent cancilation of service from Cox, all the way to the RIAA bringing legal action against you. It was enough to scare me, and I've toned down my downloading accordingly. I really hope my ISP is the exception more than the rule when it comes to such an intrusive man(witch)hunt I see unfolding here.

    --
    Finally, math books without any of that base 6 crap in them.
    1. Re:RIAA involvement? by Anonymous Coward · · Score: 0

      Use DHCP to generate a false IP address, then RIAA can't find you.

    2. Re:RIAA involvement? by unicron · · Score: 0, Flamebait

      Yeah, he's right, you're a moron. You obviously don't know shit 1 about networking, or hell, probably computers in general.

      --
      Finally, math books without any of that base 6 crap in them.
    3. Re:RIAA involvement? by unicron · · Score: 0, Offtopic

      How the fuck is this off-topic? I was responding to his stupid reply, not the subject of Covad.

      --
      Finally, math books without any of that base 6 crap in them.
    4. Re:RIAA involvement? by killthiskid · · Score: 1, Troll

      I'm with you UniCron, the modding to your posts is really shitty. Welcome to the hell that is slashdot's troll-based moderation.

      Karma excellent: commencing karma burn now...

    5. Re:RIAA involvement? by Anonymous Coward · · Score: 0

      dude you can just look up IPs at iana.net or via whois.

    6. Re:RIAA involvement? by Captain_Stupendous · · Score: 1

      But I thought the RIAA had BAD karma?

      --


      I am alone, yet I also surf the universal backwash of undifferentiated Being, which is LOVE.
  3. High-Speed AOL? by G0SP0DAR · · Score: 2, Funny

    All right! Now AOL users can find out 50 times quicker how much their ISP sucks!

    --


    Calm down, it's *only* ones and zeroes.
    1. Re:High-Speed AOL? by saskboy · · Score: 1

      Personally I wouldn't be proud of staying with a company that supports AOL.

      --
      Saskboy's blog is good. 9 out of 10 dentists agree.
    2. Re:High-Speed AOL? by coene · · Score: 2

      I dont care for AOL any more than the next guy, but discrediting a company blindly just does'nt make sense.

      AOL gives me TV, Internet (cable modem), and software (AOLServer! WinAMP!), and I am happy with all of them.

    3. Re:High-Speed AOL? by SHEENmaster · · Score: 1

      50*300 baud=what?

      Is baud just bits/sec or bytes/sec. nm, they will get 1.5kb/s. :-)

      --
      You can't judge a book by the way it wears its hair.
    4. Re:High-Speed AOL? by saskboy · · Score: 1

      I don't "blindly" discredit AOL. They offer often inferior service to other ISPs, their CNN is a horrendous news source [aside from their live coverage], and many many AOL users lack the basic skills required to conduct yourself on the Internet without putting themselves at risk of all sorts of attackers.
      http://www.jokeaday.com/7aolexe.shtml
      I rest my case.

      --
      Saskboy's blog is good. 9 out of 10 dentists agree.
    5. Re:High-Speed AOL? by coene · · Score: 2

      AOL serves users not familiar with Internet Etiquette, thats a side-effect of marketing to the masses. If AOL does not serve them, others will. Should an Internet connection come with a free class on how to conduct yourself on the Internet?

      AOL subscribers are AOL subscribers for a reason, they want to be. If they didnt want AOL, they would use something else.

    6. Re:High-Speed AOL? by saskboy · · Score: 1

      Quite true. The same problem arrises from PayPal users, and anything else out on the Internet that requires some caution, and learning, in order to avoid screwing yourself.

      --
      Saskboy's blog is good. 9 out of 10 dentists agree.
  4. AOL by Anonymous Coward · · Score: 0

    thank god for AOL

    1. Re:AOL by c1pher · · Score: 1

      "thank god for AOL"

      yeah.. uh.. "So easy to use, no wonder it's #1!" :-)

      *snicker* *snicker*

      --
      The Adult Happy Meal - "I'm lovin' it!"
  5. Yes, this is good news for me as well. by antis0c · · Score: 4, Interesting

    I'm a UUNET (gasp Worldcom) customer who uses Covad for my telco. When I first heard about Covad filing Chapter 11, I immediately called UUNET/Worldcom to determine what to do if Covad were go out of business. Worldcom, essentially said I would be shit out of luck. So for the last 6 months or so, I've been a little on edge about whats happening with Covad, but now that I see Covad recovering, I'm happy.

    And then Worldcom filed Chapter 11.. Luckily Covad supports more than just Worldcom in my area, unlike how Covad is the only telco that can provide me DSL.. Funny how Covad uses Verizon lines, yet Verizon can't qualify me for DSL and Covad can..

    Oh well, I don't like Verizon anyway, Go Covad!

    --

    ..There's a-dooin's a-transpirin'
    1. Re:Yes, this is good news for me as well. by octover · · Score: 1

      I have the same thing going on where I am. Qwest the local teleco can't qualify me for DSL, but Covad was able to do it no problem. I'm finally starting to use my home computer again. Slowly I used my home PC less and less cause dial-up doesn't compare to a T1 at work.

    2. Re:Yes, this is good news for me as well. by Anonymous Coward · · Score: 0

      DSL comes in a few different flavors. Qwest runs RADSL, for which you must be within 18000 cable feet of the CO or remote terminal (ie lucent stinger). CLECs such as Covad often run different types of DSL, such as IDSL or SDSL, which have varying loop length requirements.

    3. Re:Yes, this is good news for me as well. by Cyberdyne · · Score: 2
      Funny how Covad uses Verizon lines, yet Verizon can't qualify me for DSL and Covad can..

      Interesting; I had the opposite experience. On my brother's line (Houston, TX) Covad said they could only offer 192kbps SDSL: no ADSL at all, and only slow SDSL. Meanwhile, SWBell are quite happily feeding 2.2Mbps (measured peak traffic - slightly MORE than we're paying for!) down the same copper...

      Does Covad put their equipment somewhere other than the CO? If not, how the hell can line tests return such varying results - duff hardware? Bad database of line lengths? Do they skip line tests entirely, and say "no, we can only give you a crap service" because their DSLAM is maxed out already and they can't afford more linecards? ;-)

    4. Re:Yes, this is good news for me as well. by lordkuri · · Score: 0

      actually it's the other way around.

      Covad only gets to cage hardware at the CO, where the ILEC can have a DSLAM in a "can" (the little boxes you see around the neighborhood) therefore they are able to provide service X feet from *that* point, not just the CO.

  6. Covad's Motto... If it don't work, sucks for you. by litewoheat · · Score: 3, Interesting

    I just moved and needed to have my DSL moved as well. After Covad did their thing, my DSL didn't work so I called Earthlink and they said that Covad won't do anything about it. They will install once, "test it" and if it works, great and if not, oh well, they won't fix it. That's how they're cutting costs and heading towards profitability. No support whatsoever. A call to Pac Bell got me working DSL in 5 days.

    I can't really say I blame them though it does suck for the ISPs that rely on Covad.

  7. Re:Broadband for the masses by HimalayanRoadblock · · Score: 1

    if you base your entire identity around a second-rate OS, it's not really suprising.

    Huh?? This is a story about COVAD the internet access provider, not Microsoft Windows.

  8. Speakeasy & Covad by bdowne01 · · Score: 4, Insightful

    I was a completely happy customer with Speakeasy.net DSL in my old apartment. Until I moved...

    For some reason Speakeasy.net just couldn't figure out how to cancel my service. It took them nearly 5 months to figure it out and it cost me quite a bit of $$ in the meantime.

    Overall, I was darn happy with the service. It never had connectivity problems.

    The only suggestion I can make is: 1) Don't move. and 2) Don't cancel.

    If you follow those you should be just fine :)

    --
    -brain
    1. Re:Speakeasy & Covad by packeteer · · Score: 1

      speakeasy charges early cancel rates if oyu sign a 12 or 24 months contract... sorry but it costsa money to move... if your new dsl is speakeasy then they wont charge you that canceling charge...

      --
      unzip; strip; touch; finger; mount; fsck; more; yes; unmount; sleep
    2. Re:Speakeasy & Covad by bdowne01 · · Score: 2

      Hmm...

      Unless I was lied to, I was supposed to be grandfathered from the original provider's (Flash.net) contract that didn't have a set duration of service. According to that contract I needed to give 30 days (which I did).

      Who knows!

      --
      -brain
    3. Re:Speakeasy & Covad by KyleCordes · · Score: 2

      I also had very good results with Covad and SpeakEasy until I moved. I also had to call 2-3 times to get them to stop charging me. They eventually did, and properly credited everything back.

      I asked the rep why they were so bad at this, while they seem to be pretty good at everything else. I was told that their customer service efforts were being crushed under hordes of new customers, who were switching their Covad service to SpeakEasy as man other Covad-affiliated DSL ISPs were going out of business.

  9. Other competitors besides Covad by Anonymous Coward · · Score: 0

    In our area, DirecTV DSL (formerly Telocity) also competes against PacHell. They've done a good job for me for the last two years.

    1. Re:Other competitors besides Covad by leighklotz · · Score: 1

      No DirecTV gets their service from PacBell.
      I know because I know someone who bought a house which had DSL, but PacBell refused to give it to him because he was too far (12-14K feet according to DSLreports), even though it was already there! So he called DirectTV and they said they rely on PacBell for the service. So he went to Speakeasy and Covad did the trick, though he can only get 1Mbit instead of 1.5Mbit down.

  10. Wow by Anonymous Coward · · Score: 0

    With $246 million in cash, Covad claims it has enough...

    I wonder where they keep 246 million dollars in cash. If anyone has the address, please englighten.

  11. Re:Covad's Motto... If it don't work, sucks for yo by Anonymous Coward · · Score: 2, Informative

    As a Covad tech will tell you, there really isn't much they can do if your line sucks. I'm assuming you're talking about a line-shared (consumer) service, not a 2nd-line service. The Telco in your area has a huge advantage here for shitty lines, as they have considerable control over what they can do to clean them up (pull new ones, replace filters/taps/et al on the line, etc.) Covad has virtually none of these options, as those that they can ask the ILEC to perform cost so much that they'll never make a profit on your service.

    That's the way it is - control of the physical line gives the ILECs a big advantage here, and there simply is very little that Covad can do. That's why you see the "test it and go" policy of Covad - they have to take it as it is, and generally there's nothing they can do to improve it without spending big chunks of cash (I mean, is it worth it to spend $200 to remove the taps on a consumer line which you're only making $7 per month profit on? Not really....)

  12. What about Verizon ?!?! by Brigadier · · Score: 2



    I would be worried about Verizon resell DSL to providers such as Earthlink and provide it customer direct. I have also heard from a Verizon employee that in the near future they plan to offer DSL for $30 i'm not sure if thats an introductury rate or permanent.

    1. Re:What about Verizon ?!?! by /dev/trash · · Score: 1

      30 bucks? hell I'd pay triple that

    2. Re:What about Verizon ?!?! by Gurft · · Score: 1

      In my area Verizon already offers DSL, and you have the option of just using them as your line provider or as your full provider/ISP.

      I chose the former, and have been using DCANet as my service provider and Verizon as my line provider for almost 3 years now with no bumps in the road and maybe a routing problem once a year that is fixed within 10 minutes of being reported, probably one of the best ISPs I've ever had....

      Plus for my $40 a month, I get all static IPs and nothing filtered, everything allowed... unlike my cable modem where I coulndt' use my work VPN.....

      --
      I'm an AIX Systems administrator, and yes I do cry myself to sleep at night....
    3. Re:What about Verizon ?!?! by jhirbour · · Score: 1

      What about DSL.net . DSL.net has been my ISP for 2 years.. the only time our line has EVER gone down has been on Sept. 11. ok so some wacko desides to fly a plane into your co-location faciltity... I'll let that slide.

  13. Covad good, Speakeasy not so good by Osty · · Score: 4, Informative

    Being a customer of both Covad and Speakeasy, I have to say that I do like Covad. Speakeasy, on the other hand, is a whole different story. Maybe it's just me, but the problems I've had with them have been significant and costly.


    It all started a year ago, when Covad filed for bankruptcy. At the time, I was on XO's network (having been grandfathered in, since I was a residential customer of Concentric, before they changed to XO and dropped residential offerings). I truly liked XO, but with Covad's Chap11 scare, I needed some sort of reliability, and XO couldn't give it to me. They had a fall-back plan for their business customers if Covad would kick the bucket, but we remaining residential customers were out of luck. Therefore, I began looking for a new ISP. Having heard good things about Speakeasy, it was a natural choice to switch.


    This is where things started to get hairy. I went through the whole ISP switch process at Speakeasy, but somehow they neglected to complete my switch. My $90/mo 1.5mbps/386kbps line through Covad that I had with XO was switched over to Speakeasy, and they even started billing me for the extra IPs and domain hosting service I ordered. However, they didn't start billing me for what they intially told me was a $90/mo line, same as what I had with XO. (note: This is the first place I screwed up. I didn't get the 1.5/384 @ $90/mo offer in writing, since it was clearly listed on their website. This came back to haunt me later.)


    After several months, I decided I didn't want to get charged a huge lump sum for back-charges, so I notified Speakeasy that they never completely provisioned my account. They were quite nice about it, and promptly finished the provisioning order. However, since August when I switched and October when I notified them about the billing problem, they replaced the 1.5/384 straight ADSL @ $90/mo offering with a 1.5/128 line-sharing RADSL @ $90/mo offering. Imagine my surprise, then, when I get my next bill and see not a $90*4 charge, but a $250*4 charge! All of a sudden, my $90/mo line had turned into a $250/mo line. Obviously this was unacceptable, and I spent the next two weeks getting passed around among the various customer service representatives at Speakeasy, all of whom promised to figure out the problem and solve it, but none of whom actually did. (note: Had I gotten the original offer in writing at the time of switch, they'd have had no choice but to give me the 1.5/384 line @ $90/mo like it was when I signed up. But I didn't. c'est la vie.)


    After two weeks of bullshit and getting the run-around, I decided I would split the difference and convert up to 768 SDSL ($160/mo), if Speakeasy would reduce the $250/mo back charges to $90/mo. After another week of negotiating this deal, I finally got a useful rep, and was able to get my back charges reduced and the new line provisioned. (note: It took another several days to iron out this conversion, because first I was told my initial ADSL line, being a straight connection and not line-sharing, would be sufficient for SDSL. Then I was told it wouldn't, and I'd need to go through the whole order process again.)


    In the end, I had to have Verizon and Covad both come out to run a new loop. Verizon was surprisingly prompt, arriving two days after I completed my order, and Covad, while scheduled for a week later, actually noticed that Verizon finished their work promptly and notified me that they would be out the very next day. Go Covad! At that point, I had my new loop, but I had to fight with Speakeasy for another week for them to get it provisioned and into their system, and give me back my previous IPs (easier to do that than it would be to change DNS records and wait 24 hours for them to fully propogate).


    Moral of the story: When dealing with Speakeasy, get everything in writing. Document who you talk to and when, and what promises they made. If they don't keep those promises (even if it's something as trivial as them saying they'll call you in a day, and they don't), call them on it. And don't be lulled into thinking they're a good company simply because the reps act supportive. They'll lie to you through their teeth, making promises they never intend to keep.


    Oh well, only a couple months left on this contract. Maybe I need to research another ISP switch. Sigh ...

    1. Re:Covad good, Speakeasy not so good by packeteer · · Score: 2, Insightful

      look with ANY ISP you need to get it all in writing... i have speakeasy and i am VERY happy with it and i also have got all my freind setup on it and nobody every has a problem... switching is always a bitch but you obviously had one of the rare incidences with speakeasy... they are awsomre and they just sent me my geforce 4 that i forgot to ask for 6 months ago and it arrived in half the time they said it would take...

      --
      unzip; strip; touch; finger; mount; fsck; more; yes; unmount; sleep
  14. Flashcom did a number on Covad by Newer+Guy · · Score: 2

    I'm glad to see Covad coming back. For DSL to survive intact it needs to have numbers, both in subscribers and suppliers. Covad always provided good service to their customers and I hope this pattern continues, as it's a rare thing among telecoms today!

  15. Re:Covad's Motto... If it don't work, sucks for yo by Osty · · Score: 1

    Covad has virtually none of these options, as those that they can ask the ILEC to perform cost so much that they'll never make a profit on your service.

    The solution, then, is for Covad to pass these costs on to the consumer. Worst case, they lose a customer. Best case, the customer gets pissed, asks Covad what he can do about it, Covad tells him it's because of the monopoly held by the ILEC, and the customer gets together other Covad customers who have been similarly screwed and files a class-action against the ILEC. More likely, most people will fall somewhere in between, meaning they'll pay Covad's fee, and be happy about it, because at least they don't have to deal with the slimy ILEC directly.

  16. Re:fp by killthiskid · · Score: 3, Funny

    From the article:

    Hoffman said he needed to upgrade the management team to help turn around the company. And some Wall Street watchers are already impressed with the early results. "I think they can turn the corner," Grover said.

    Well, duh. All they needed to do is go online and upgrade from Management V1.0 to Management V2.0 and then do incremental upgrades there after.

  17. Only dsl option is IDSL from Covad by BrookHarty · · Score: 2

    Many parts of the areas up here in Washington are left dangling by Verizon. So the only high speed dsl type service is IDSL.

    I would love more bandwidth at a cheaper price, but Verizon would rather sell DSL in high income markets. I even saw an article about a lawsuit, ATT broadband being sued for not putting cable in low income urban areas. I hope the lawsuits spreads to Telcos and dsl. I found out when the equipment arrives, Redmond is winning out over other areas. Pisses me off, Verizon says they will have the equipment in for the last 2 years for DSL. My phone line qualifies, but they are at capacity at my central office. And no cable modems in my area due to a mom and pop cable company moved in and made everyone agree to long term contracts. (screwed again...)

    But, back to the IDSL, its only 144/144K, but its connect 24/7 (not like isdn), Covad even has an Sys-Admin package that lets you have 2 IPs, and allows you to run servers. Great thing about it, its the lowest ping ive seen around, 30ms to game servers in Seattle via SpeakEasy. Covad and Speakeasy has been pretty good, other than the price for idsl. (-;

    1. Re:Only dsl option is IDSL from Covad by /dev/trash · · Score: 1

      verizon sucks....

  18. Re:Covad's Motto... If it don't work, sucks for yo by Anonymous Coward · · Score: 0

    You may see them do this sometime in the future. However, this kind of option requires a fair amount of work on the back end to make sure that the costs are passed through (and that all sorts of authorizations are obtained). Fundamentally, a small percentage of people will take advantage of this, so it's not worth the effort until Covad's making a profit.

    You have to pick the low-hanging fruit first, then go after the upper stuff when you've stopped starving.

  19. Speakeasy Good, Covad Bad by SgtClueLs · · Score: 1

    I _WAS_ a Speakeasy.net subscriber, until Covad starting screwing me. After about 2 Months of perfect, fast and latent free (for the most part) service, Covad started to screw me. Every 2 weeks, almost on the dot, my DSL would go "wonky". I'd get a 296ms first hop, (usually 5ms). I'd have to call them and they'd deprovision, and reprovision my DSL. It worked. It was a hastle, but it worked... for two months. Then Covad filled Chpt 11 and I was screwed. Same thing happens, and Covad _REFUSES_ to do anything for me. Something about you need 400+ms or 30% PL Before they'll have someone look into it. I promptly canceled my DSL, and went with Road Runner WI. I've had no problems (besides some Ahole garbage truck driver pull my cable line off the pole). I really did like my DSL Tho, it was more stable. But the bandwidth with RR is amazing.

    I guess Covad just killed all their customer service people to cut overhead and increase profites. To bad I'll NEVER suggest anyone to use Covad. Their loss.

    1. Re:Speakeasy Good, Covad Bad by i.r.id10t · · Score: 1

      400+ms and 30% packet loss? Heck, I get better than that with my slow as [expletive of choice here] sub-28.8 connection that seems like it is being run over carrier pigeon instead of phone line.

      --
      Don't blame me, I voted for Kodos
    2. Re:Speakeasy Good, Covad Bad by muertos · · Score: 1

      That sounds like the port you were jacked into on the Turnstone (or whatever Covad uses) went flaky. Obviously, this doesn't help you now, and nobody replaces a full blade for just one port on it, but if you went back, you probably wouldn't have that problem, since by now somebody else is probably provisioned to that jack (and having the same problems) unless, of course, your line hasn't been removed. Or it could have been your jack on the DSLAM, but either way, switching you to a different one for a test period should have determined that.

    3. Re:Speakeasy Good, Covad Bad by Anonymous Coward · · Score: 0

      Wow, another amazing post. Can you please explain how Covad has anything to do with this again? You don't explain what happened; what, when Covad filed Chapter 11, they went into each CO and messed with each port to see how many people they could piss off? Did you think that had something to do with it? Is that how Covad "screwed" you? Please don't answer that question, it was meant to be sarcastic and a rhetorical question at that. Okay, let's start from the top. You had Speakeasy via Covad for two months and then started having latency issues. I am assuming you had a Line Share service over your POTS line which has no guarantee on speeds as long as it is over 128/128kbps. If it were below that, they would have recommended a cancellation of service, because they will not support anything that slow. If so, did this latency issue happen only after ir rained? Does anyone in your neighborhood have a hi-cap circuit that is bundled with your F2? It sounds as if you have no clue and are just bitter because you just didn't qualify for DSL. Good luck with Road Runner, for your sake I hope everyone in your neighborhood doesn't get it, because it will be slower than dial up.....

  20. Project Pronto will KILL COVAD!!!! by Anonymous Coward · · Score: 2, Interesting

    What everyone here fails to realize is that SBC, parent of Pacbell, is deploying Remote ADSL Terminals based off of fiber lines from the CO called PROJECT PRONTO. It will completely eliminate Covad within SBC territory in the next 5 years or so. SBC converts Central Offices over to PRONTO ONLY, once all the lines have access to the Remote Terminals. I work at an ISP and have seen it happen at SBC and other LEC's. Covad cannot resell SBC or other ADSL service from fiber boxes/remote terminals, and thus they Covad will start to die a slow death at the hands of SBC. Anyone care to challenge my opinion?

    1. Re:Project Pronto will KILL COVAD!!!! by muertos · · Score: 1

      I will. Project Pronto has very little to do with the COs themselves. It has to do with the building of cable vaults some distance away from the CO, between which is a fiber connection, from which DSL qualified copper comes out. Now, the thing with these cable vaults is, in order for them to be feasibly built, the LEC can't put any colo space in them, if they do, the economics of it don't work, and it makes more sense for them not to build. Now, in a sense, Project Pronto could potentially harm Covad, since Covad would only be able to run DSL lines from the COs, while SBC can run DSL from both their COs and their cable vaults, so someone not in range from the CO, but in range from the cable vault could receive a DSL line from SBC, but not from Covad. However, Covad doesn't have those customers *now*, so if they are resigned to not having them, it doesn't matter. If someone develops an extended range form of DSL (that is worthwhile, meaning 1.5M/348K down/up, or somewhere in that range) Project Pronto falls through. It's a gamble. Covad could run their own version of Project Pronto, too. It just takes money.

    2. Re:Project Pronto will KILL COVAD!!!! by Anonymous Coward · · Score: 1, Interesting

      Uh...I'm with SBC...oversimplified, but it's almost bedtime after a long week...Pronto just exists to extend broadband capability (mainly via ADSL) to neighborhoods where the distance to the nearest CO would otherwise inhibit the technology over existing copper. Once a Pronto RT is installed, any DSL provider can link over the facility to their POP using SBC's Wholesale DSL service. Pronto expands everyone's ability to overcome the (generally) 14 kilofoot ADSL distance limitation imposed by the nationwide legacy CO footprint.

      Now, if your concern is that it still isn't economically pretty in large areas of the country for alternate providers to replicate and/or replace 100 years of installed copper infrastructure, welcome to the wonderful world we were given by Judge Green back in 1984..... [And, no, most of us inside the 'Big Telcos' aren't thrilled with the practical mechanics of it either.]

    3. Re:Project Pronto will KILL COVAD!!!! by Phroggy · · Score: 2

      Covad could run their own version of Project Pronto, too. It just takes money.

      Not exactly - SBC is running a copper loop from EU's premise to an RT, then fiber from the RT to the CO. There's no space in that cable vault to lease to Covad, is there? So, Covad can't install their own RT out there (and it'd be REALLY expensive anyway). Covad could um.. run a dry pair from the EU's premise to their own RT, but um, that's really not economical at all. They could run a wet line, but then they'd have to provide voice, and that starts getting messy with the PUC from what I understand.

      Otherwise, you're absolutely right, SBC is extending the service to customers too far away from the CO, which is great, but it's not available to CLECs, but that's OK because the CLECs can't provide service at that distance right now anyway.

      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    4. Re:Project Pronto will KILL COVAD!!!! by Phroggy · · Score: 2

      No, SBC is not switching everything over to RTs and eliminating direct copper loops to the COs. They are installing a hell of a lot of RTs, which is fantastic for the beyond 18,000 feet who can't get service through Covad anyway.

      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    5. Re:Project Pronto will KILL COVAD!!!! by Anonymous Coward · · Score: 0

      I'm out of range of my CO, so I initially went with an iDSL line from Speakeasy. No latency, but a bit pricy for 128k. Then PacBell put an RT two blocks away. I tried to get Speakeasy to reprovision me to the new location and with a faster connection. They wouldn't go for it, understandably because it would cost them about $200. So I called Earthlink and used an eTrade promo to get free install and first three months. Once the year contract is up, I intend to drop the Earthlink line and switch back to Speakeasy - a more gamer friendly ISP.

    6. Re:Project Pronto will KILL COVAD!!!! by muertos · · Score: 1
      Not exactly - SBC is running a copper loop from EU's premise to an RT, then fiber from the RT to the CO. There's no space in that cable vault to lease to Covad, is there? So, Covad can't install their own RT out there (and it'd be REALLY expensive anyway). Covad could um.. run a dry pair from the EU's premise to their own RT, but um, that's really not economical at all. They could run a wet line, but then they'd have to provide voice, and that starts getting messy with the PUC from what I understand.

      I was only joking about Covad creating their own Project Pronto. Obviously, a company struggling for solvency is *not* going to have anywhere near the capital necessary to build out overlapping fields of DSL service in order to provide complete coverage. Real estate is too expensive, equipment is too expensive, that much copper is too expensive, etc...It is theoretically possible, but highly unlikely. Were we still in the middle of the halcyon days of the dotcom boom, I wouldn't want to lay any odds against an attempt, though.

      Otherwise, you're absolutely right, SBC is extending the service to customers too far away from the CO, which is great, but it's not available to CLECs, but that's OK because the CLECs can't provide service at that distance right now anyway.

      On the other hand, as has been pointed out, SBC is willing to hand Covad a PVC from their RTs. For a small fee, of course.

    7. Re:Project Pronto will KILL COVAD!!!! by Anonymous Coward · · Score: 0

      SBC just changed their Loop Length limit to 12,000 feet in most territories, so RT's are going to become much more prevalent, and SBC does NOT allow CLEC's to lease the RT's from them.

  21. Speakeasy? by Anonymous Coward · · Score: 0
    As a happy Covad customer through Speakeasy.net, I'm pleased I won't be forced into PacBell's or AT&T's hands any time soon."


    you're paying through the nose for your happiness.
    1. Re:Speakeasy? by Anonymous Coward · · Score: 0

      let's see.. for 60/month I get 612/128 service from SE. If I got Verizon's service, I could enjoy all of the disconnects my friends love *so* much, and I can deal with all high pings they deal with.. Or I can go with the local provider that gives a chunk to verizon and charges $25 per static IP address. I am happy, and the lack of frustration SE/CVD provide is worth the money to me.

    2. Re:Speakeasy? by Anonymous Coward · · Score: 0

      Yep, and speakeasy allows you to run servers. and get static ips. and run wireless networks. and use your own equipment.

  22. figures *way* off.. I smell a rat by Anonymous Coward · · Score: 0, Funny

    I worked as an accountant for an independent auditor handling the Covad bankruptcy proceedings.

    This information is fraudulent, Covad is in dire financial straits, and there's absolutely no way they have two nickels to rub together. They have about 10 million in assets, and absolutely no operating capital. (what the rags like to call 'cash')

    I haven't seen any infusion of cash in the form of an investor bailing them out.

    Either the San Francisco Tabloid is in error, or there are some desperately dirty goings on.

    This smells of 'creative accounting'. I'm surprised Bushs financial swat-team hasn't kicked in the door yet.

    Covad customers, beware. This company is dirty.

  23. my covad is rock solid! by Anonymous Coward · · Score: 0

    i had charter communications and their service suckED! cable in general blows chunks however the covad zero outages since i switched back to DSL. Thanks covad for putting up with those ma bell basterds!

  24. Covad sucks. by TomatoMan · · Score: 2

    Covad failed to show up for the first two install appointments for my Speakeasy DSL in Boston. I took the day off both times. They didn't call, they didn't email, they simply didn't show up. Corporate, monopoly-bearing arrogance at its very worst. I complained to Speakeasy and the guy I talked to admitted that they got a lot of complaints about that. When they finally showed up one night, there was no apology, no explanation, just the you're-lucky-we're-here-at-all arrogance you'd expect from a company with no real competition (at least at the time, don't know how it is now).

    Aren't people like this supposed to be the first against the wall when the revolution comes? Did it come? Were they against the wall? Screw them, I say, for my experience at least.

    --
    -- http://frobnosticate.com
    1. Re:Covad sucks. by Anonymous Coward · · Score: 0

      Why the hell would they have to come on-site? their techs around here work at the phone company and can do all their work from there. I never once had a tech hit my turf to do anything.

      Unless you didn't get the self-install kit. Then it sucks to be you.

    2. Re:Covad sucks. by Phroggy · · Score: 1

      Corporate, monopoly-bearing arrogance at its very worst.

      Covad is not a monopoly. They're the little guy, trying to compete against the monopoly. The problems you had was probably due to one employee who was slacking off, and it's quite likely he was fired not long after you had that experience. Covad cannot afford to employ more field techs in a particular region than are needed; the best they can do is replace the ones who don't do their jobs.

      It's quite possible the tech who did finally show up was a different tech. Sure, he should have apologized on behalf of his company, but they probably didn't even tell him you'd had two missed appointments already. He was just sent there to do a job, and he did it.

      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
  25. My experience with Covad by Anonymous Coward · · Score: 0

    I was so loathe to shell out $50+ a month to Verizon (or to some local ISP who was sending $38 of that on to Verizon) that after my first two DSL providers went bankrupt, I went back to 56k for six months.

    And then about nine months ago Covad started selling service in our area and I jumped back in. They've been working great. I can't remember any downtime with them during "home" hours, which come to think of it, is better than my previous experiences. Worth checking out if you're looking at DSL.

    --LP, who has no other ties to Covad other than being a satisfied customer, although is admittedly biased against Nynex->Bell Atlantic->Verizon due to past experiences...

  26. yes... speakeasy by Anonymous Coward · · Score: 0
    Having had enourmous problems with Covad I would say that it is only through the noble and competent efforts of Speakeasy that I stuck in there. While understandable about Covad having problems and all, I hope they decided now that deceit and attempted larceny is not the way to do business.

    I have nothing but kudos for Speakeasy and hope Covad will pull through

  27. Re: Speakeasy's been great for me by Broadcatch · · Score: 1

    I just want to say that Speakeasy has been great for me.

    One of the great things about Speakeasy has been their customer service. They understand Linux, know what traceroute is and can and will check things for you. I only needed that help once in the last three years.

    May be location dependant - I'm in San Francisco.

    --

    The antidote for misuse of freedom of speech is more freedom of speech.
    -- Molly Ivins

  28. Megapath by Anonymous Coward · · Score: 3, Informative

    I doubt Covad will fall. I work at a company who delivers content to online jukeboxes. As a company who distributes online music, we have a wide variety of connection providers. Our largest provider is Megapath, and the vast majority of those connections are marked Megapath-Covad. Of something near 700 active connections 368 are Megapath. We favor Megapath and Covad because their support is by far, above and beyond, the best. I work as a liaison between the owners of the remote jukeboxes and the ISPs who serve them, and when I work on anything other then a Megapath connection a deep fear grips my heart.

    I've had broadband providers tell me that it didn't matter that my DSL connection could be put to shame by a standard 33.6. If they rolled a truck, and the connection was up, it would cost us. Oh, and they didn't have to fix it either. Still other ISPs take an approach of install it, if it works great, if not screw you there are others to sell our poor service to. Not Megapath. Its almost to the point where they will hunt you down and force you to ensure the problem is solved, or their ticket isn't closed. Its this level of organization and commitment to the customer that ensures that we remain loyal to them regardless of cost. Its just a pity that they are not 100% nation wide, otherwise we would have nothing but Megapath connections.

  29. Re: Speakeasy's been great for me by Anonymous Coward · · Score: 0

    They've been great in the Seattle area, too. No complaints.

  30. Re:Covad's Motto... If it don't work, sucks for yo by ivan256 · · Score: 3, Interesting

    There are plenty of things that a CLEC can do (or can get the ILEC to do) if your line doesn't support DSL out of the gate. There are usually other pairs they can try, or alternate wiring that can be used in the CO, or poor stretches of your line that can be replaced. There are also some problems that are easy to fix, but difficult to diagnose. Of course every hour they spend trying to make your line work is 6-12 months of profit they loose paying technicians, so there is no incentive for them to try and solve problems. There are commercial DSL providers that will solve the problems for you if you are willing to pay. I have worldcom as my CLEC (but not as my ISP), and they were very helpful getting DSL to work in my location in a situation that covad would have walked away from.

    Experienced telco labor is expensive, and you can't have cheap broadband, free instalation, and good technicians all at the same time. You only get to pick two.

  31. Speakeasy/ COVAD by Anonymous Coward · · Score: 0

    I worked for Rhythms back in the day, there was not alot of available, experienced personel. Managing IDSL/ ADSL/ SDSL installations and supporting endusers with vast differences in abilities ( is the endpoint plugged in? )was a huge challenge. I had Speakeasy / COVAD install a SDSL circuit over a year ago. Not one negitive in the entire process, I do wish the price were a bit more reasonable though, where is that cheap, always on service we were promised? Speakeasy wouldn't release my /27 reverse dns, but they did configure the reverse to resolve as I requested. Great to do biz with.

  32. Re:Covad's Motto... If it don't work, sucks for yo by packeteer · · Score: 1

    one thing that covad can do is change the type of service... some crappy lines are good enough for different types of (usually) more expensive dsl connections... overall covad is very good and i am very pleased with my covad/speakeasy dsl... but im am kind of lucky because my line length is jsut a few feet as the local dsl curcuit is next door :)... but dont slam covad for not having mroe control than they possibly can...

    --
    unzip; strip; touch; finger; mount; fsck; more; yes; unmount; sleep
  33. Speaking of Covad...Question by DigitalHammer · · Score: 2, Interesting

    Does anyone know when will more _affordable_ DSL (20-30 dollar USD price range) services will be out? Ive always wanted to get DSL, but its average price tag is far out of my budget...

    1. Re:Speaking of Covad...Question by Anonymous Coward · · Score: 0

      Does anyone know when peer to peer internet over radio waves will be out? I'm tired of paying for internet access.

    2. Re:Speaking of Covad...Question by Kludge · · Score: 1

      Share. I pay 30 for my 1.5 Mbs/s DSL.

    3. Re:Speaking of Covad...Question by DigitalHammer · · Score: 1

      Share. I pay 30 for my 1.5 Mbs/s DSL.

      Are you speaking of wireless hotspots of co-paid connections in a commune setting, such as a college dorm? If so...

      Actually, I was speaking of a national ISP (Ex: Earthlink, DirecTV, Ameritech) that provides DSL in the 20-30 dollar price range in the USA.

    4. Re:Speaking of Covad...Question by Kludge · · Score: 1

      I have a national ISP (one of the best). I share with the people in adjacent apartments. I ran the cable myself.

  34. running lots of ads by banky · · Score: 2

    I hope they're working on making their backend as good as their ad campaign, because all I hear all day is radio spots for Covad, and every time I turn on the TV I see one.

    The first thing I thought was, 'They're gone again if all they do is buy ads'. Here's hoping they'll successfully manage themselves this time around; I doubt there will be a 3rd chance.

    --
    ZOMG I WOULD LOVE TO KNOW ABOUT YOUR FEELINGS ON MACINTOSH VERSUS WINDOWS, VI VERSUS EMACS, AND HOW YOU'RE NOT A DORK
  35. Great news! by Phroggy · · Score: 2

    I dealt with Covad when I worked at Earthlink, and they were WONDERFUL to deal with! They gave us all the tools we could possibly want to monitor connection status from the DSLAM, we had access to their trouble tickets online, and they were quick to respond to problems. Plus, they offered better speed and availability than many of the ILECs.

    It sounds like they may have gone downhill since then, I don't know. Now that they're back on their feet financially, I'd still have to recommend Covad if they offer service in your area (they have no DSLAM in my CO so I'm using Qwest as my LEC). Of course, the choice of ISP may be more important to you; some ISPs will only work with certain LECs (my current employer does not offer service through Covad).

    --
    $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
    $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
  36. Uh... sure buddy, what ever you say. by Anonymous Coward · · Score: 0

    How odd, I can't get DSL installed by any ISP faster then 3 weeks, and I have hundreds of business class connections. Your either a hot blonde with big boobs who sent nudie pictorials to the IW techs, or your a dirty stinking liar. The probability of a hot blonde with big boobs commenting on slashdot is slim to none, so yeah... I don't believe you.

    1. Re:Uh... sure buddy, what ever you say. by Anonymous Coward · · Score: 0

      Where the hell do you live? I've gotten residential DSL through speakeasy twice in the SF bay area, and both times its been less than 2 weeks. the second time it only took a week and a half.

  37. Re:ass munch by mikey13 · · Score: 0

    i didnt have a statement to make, i just wanted to brag to my friends that i was the first to get a first post on slashdot.

  38. what about the fcc appeal that got overthrown? by honold · · Score: 1, Interesting

    anybody have any thoughts about what will happen now that the telcos are not forced to share lines? the appeal was not granted, so this should be a huge problem for everyone but the telcos - line sharing is no longer government-mandated as of jan 2003.

  39. thoughts from a customer of speakeasy and covad by honold · · Score: 1, Informative

    speakeasy pros:

    2 ips for same price as covad

    no pppoe

    speakeasy cons:

    pop located in seattle for st louis customers, and they wouldn't relocate us to a closer one (chicago, etc). latency was over 100ms to anywhere

    service started going out around 3-5am for periods up to 2 hours in the summer

    covad pros:

    pop located in chicago for st louis customers, 40ms latency to anywhere.

    no install/hardware fees (they even let me skip their 'free after rebate' zyxel router because i didn't want to hassle with it and use my speakeasy service's dsl bridge)

    price just dropped to $70/month for 384/1.5!

    covad cons:

    uses pppoe for static ips (?!) and only offers 1 static ip for telesoho service at regular price

    had to sign up for another year to get the above-mentioned price drop

    all things considered, i would recommend both

  40. pac bell by Anonymous Coward · · Score: 0

    I have not been happy with their service latly.
    Been gettin horrible intermittent packet loss, which
    makes the net unusable for anywhere from minutes to hours at a time.
    Worse yet try to call for support and cannot reach a live person- get horrible loud noise and hung up on.
    And when you do reach somone, its always the level one tech guy who can barely understand how to ping. Let alone the comcept of an intermittent problem.

  41. Re:What about DCANet ?!?! by Anonymous Coward · · Score: 0

    To bad they keep their prices a secret instead of posting them on their web site.

  42. Re: Speakeasy's been great for me by vicviper · · Score: 2

    I'll third this comment. Speakeasy has been great for me (I live in the Baltimore area.) In fact, I recently moved, and after rebates, I get $50 in my pocket. Now what ISP gives you $50 to move?

  43. Don't try robbing the bank by yerricde · · Score: 1

    I wonder where they keep 246 million dollars in cash. If anyone has the address, please englighten.

    If you're planning on robbing the bank where Covad keeps the cash in a checking account, don't. Bank robbery is a felony in all fifty U.S. states and in most other jurisdictions worldwide. Besides, the bank has probably already loaned out the deposit to other borrowers anyway.

    --
    Will I retire or break 10K?
  44. Getting Covad DSL (help) by Mr]-[at · · Score: 1

    After Bell Atlantic (Verizon) DSL fiasco which ended after ~1 year of BA's assurances of ability to deliver service yet never delivering it. (It took an official complaint to NY State Public Service Commission) I am happy to say that I'm BA/Verizon free.

    But here comes the Covad problem. Recently they've enabled my CO, BUT since I do not have BA for as my local provider, (have MCI atm) they refuse the services pointing to some rediculous 'inside wiring' or such sole ownership of BA.. Now I will call the NYSPSC.. as well as MCI and BA itself (and threaten with a lawsuit if necessary), but I've been told people were able to get around this stupidity by other means. If anyone cares to share, I'd be much appreciative.

  45. For example, AOL for x86 requires Windows by yerricde · · Score: 2

    This is a story about COVAD the internet access provider, not Microsoft Windows.

    That is unless, in the future, Covad decides to require proprietary software to connect to its network (think AOL) and refuses to make that software either 1. Linux/BSD native or 2. Wine compatible.

    Such a situation is not very far-fetched. From the blurb: "They've also struck a deal with AOL to provide high-speed connectivity to AOL customers." If the deal includes gradually moving customers from Covad to AOL service, and AOL doesn't release a Linux client, Covad customers who use Linux may become screwed.

    --
    Will I retire or break 10K?
  46. Please Plase DO SOMETHING! by bokmann · · Score: 2

    Covad,

    I live in the SHADOW of the AOL building in Loudoun County, VA. My town is filled with AOL Millionaires renovating 100 year old houses.

    I HAVE NO BANDWIDTH! I am paying $150 a month for an ISDN line and a stitic IP address... WHAT DO YOU THINK I'D BE WILLING TO PAY FOR a 384k DSL?

    According to the rumor mill around here, the phone company's CO has a big empty room, built especially for you, just waiting for you to come in and drop all your nice equipment to give the area various DSL flavors... But you haven't done anything! Originally, people were saying you couldn't handle the capacity of installs you'd get here, with all this pent up demand. Then, people were saying you couldn't AFFORD to do anything...

    Tell you what... Take some of that $245 million in CASH, and GET THE EQUIPMENT IN HERE. Hire a few people to do some installs and support the area, and guess what? THAT IS HOW BUSINESSES FIND CUSTOMERS AND MAKE MONEY! THAT IS THE PATH TO PROFITABILITY! Find the customers willing to pay out the ASS for your service, and MAKE THEM HAPPY!

    Sincerely,

    someone who has your money in his pocket, and all you need to do to get it is give me some frelling bandwidth!

  47. Beware Covad.Net business practices by Anonymous Coward · · Score: 0

    I signed up for DSL though Covad.Net, their "in-house" ISP, in winter/spring of 2002. I enumerate the things that made it a nightmare:

    1) Although the sales guy "prequalified my lines" and eagerly sold me their high-bandwidth package, my service level was abyssmal. When I complained, they reminded me that my contract specified no service level guarantees and that I was on the hook for $250 cancellation fee + hardware cost if I quit. Now, I believe that I was having a last-mile problem that was out of Covad's control, but that's such a common problem that I find it predatory for Covad to not offer a trial period. Am I a sucker for not reading the small print? Sure, I'll cop to that. But that don't make it good business.

    2) Their service is not "always on" as they advertise - it is PPOE.

    3) Hardware support laughable. Covad.Net customer service: "Our obligation to support your hardware ends when your first Windows machine is visible on our network and receiving packets." What about my PPOE-aware WAP? Sorry pal.

    I got out of the hellhole when I accidentally called Covad Communications (NOT the consumer ISP) and they gave me the snail-mail address of the Customer Service director and I sent a nastygram. I then sheepishly ran back to 8-limbed god that is AT&T Broadband with full knowlege that it held a dildo in each of its hands.

    1. Re:Beware Covad.Net business practices by adb · · Score: 1

      Covad's main business is being a DSL provider, not an ISP. If that part of their business sucks, it's not really a reflection on the important stuff. Speakeasy.net is generally the right ISP to use with Covad DSL in my experience and that of my friends.

      For what it's worth, Speakeasy doesn't guarantee any particular rate, but they'll be happy to lower the charge for their plan if you're not reliably getting the rate you're paying for. They'll give you one or more real static IPs and not restrict what you use it for. (I run a publicly accessible wireless gateway, for example.) As far as support for stuff that isn't part of their service, I dunno, but there's a newsgroup for unofficial support that's frequented by their clueful techs.

      If you decide to join the cult, tell them I sent you and I'll get some free service. Mmm... cult.

  48. Covad and SPEWS by Anonymous Coward · · Score: 0

    Rumor has it (news.admin.net-abuse.email) that Covad may have eliminated its network abuse department, that spammers have set up shop there and that SPEWS already has some Covad blocks in their spam advisory lists.

    Too bad. Covad, and by reference, Speakeasy used to be the good guys as far as spam went. Now, they are right up there with Sprint, UUNet, and QWest as spamhosts.

    Be careful if you sign up with Covad. You may not be able to send email to a large fraction of internet hosts, especially if you host your own mail server.

    JMHO.

  49. Re:Covad's Motto... If it don't work, sucks for yo by Anonymous Coward · · Score: 0

    Wow, just goes to show how people really don't read their contracts. When you physically move locations, DSL does not follow you. That is why your service didn't work at your new place. If you would've called your ISP upon moving and canceled and resubmitted a new order after the move was complete, you still would've had DSL through Covad. Now you're stuck with PacBell. Short story long is that PacBell warns Covad every time one of Covad's customers makes a change to their phone service; Covad could take action and sift through thousands of the notifications each month, follow up with a phone call to the end user, yada yada yada, try and save that customer, etc. If they happen to get a positive answer, they must respond electronically to PacBell stating that they want to have the DSL moved along with the POTS line. Covad researched this and it requires so many man hours to do, it is not worth it. Instead, they tell their ISP's to have end users cancel and reorder when they move.

  50. AT&T DSL is Covad by LWolenczak · · Score: 2

    AT&T DSL is Covad. Read the documentation on AT&T's Website.

  51. Re:figures *way* off.. I smell a rat by Anonymous Coward · · Score: 0

    I don't think I've ever seen a (reverse) pump and dump scheme on slashdot before.

    Plenty of the traditional kind though (RHAT, LNUX).