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Illicit Leaky Capacitors Killing Motherboards

mcd7756 writes "The IEEE Spectrum magazine has an article about how capacitors made with a stolen formula for the electrolyte are leaking and causing motherboards to fail. Some computer manufacturers are admitting to the problem; others are hiding it."

24 of 364 comments (clear)

  1. Experienced it first hand by Dystopium · · Score: 3, Informative

    I have a feeling that this is the case with many Abit motherboards. I have been the proud failure of two electrolyte leaking boards.

    1. Re:Experienced it first hand by zorglubxx · · Score: 3, Informative

      Damm, that's it !!

      In summer 2000 I got a dual cpu MSI motherboard. I had to get it exchanged a year later because a half a dozen capacitators had bursted their top. At that time it took with it a 256MB SIMM.

      Just last week I got the same problem again and had to get my 3rd motherboard (lucky for that 3 year warranty). This time it corrupted my hard disks which had to be rebuilt from backups.

      I like that MSI dual processor board but I dont really want to be exchanging it every year and a half.

    2. Re:Experienced it first hand by Anonymous Coward · · Score: 1, Informative

      Electrolytic capacitors get a domed top often when they go bad. If the tops of yours are flat they are probably still okay.

      If you give them too high of a voltage or short or anything else that makes them die. If you hurth them really bad they will leak electrolyte and smell terrible. As an EE working in a lab I can now tell what type of component blew up by the smell...Don't know if that is a good thing or a bad thing.

    3. Re:Experienced it first hand by mmol_6453 · · Score: 2, Informative

      What's happening is the electrolyte in the capacitor is being vaporized by a DC current. The gas buildup is what expands the capacitor case.

      The capacitors still work, they're just not as effective, which can lead to flaky behavior depending on what role the capacitor plays in the circuit.

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    4. Re:Experienced it first hand by lookyaso · · Score: 2, Informative

      I had a similar problem with my MSI 6330 Turbo Lite. As in the picture in the article, those little "green monsters", same brand as the photo, blew their tops. The hot ugly brown mucus practically burned a hole through my AGP card which was directly below. Luckily there was a three year warranty and the vendor replaced my board and AGP card

  2. "Virtual Cache" anyone? by Anonymous Coward · · Score: 2, Informative

    In the early 90s some "clever" manufacturer made a line of 486 mainboards with n Kbytes of "Virtual Cache" on board. The cache memory chips were fake, just empty plastic chips soldered to the board. The BIOS was also hacked to show an unexisting cache and of course soldered to the board to discourage analysis/reprogramming.

  3. Low-ESR caps? A lot of stuff. by Stormbringer · · Score: 5, Informative

    Basically anything that uses a switching power supply or a switching voltage regulator is at risk IMO. That covers most consumer and commercial equipment other than stuff that's physically too small to have one of these caps, or that handles only audio/radio.

  4. Re:Unreliable anyway by gl4ss · · Score: 2, Informative

    and they don't last even that! :D

    seriously though, this has been a known problem for some time now(6+ months maybe more), it took quite a time to get to slashdot and i wouldnt be surprised if this story is a dupe at some level at least.

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  5. Re:What board models are affected (curious) ? by FrostedWheat · · Score: 3, Informative

    I am just curious if the Asus or Abit motherboards that I own might be affected ??

    All the failed capacators seem to be from the company JPCON. On my motherboard (that also failed) they are branded JACKCON.

    So if you board has these capacators, I'd keep an eye on them.

  6. Re:Screw home PCs, what else are these components by twdorris · · Score: 3, Informative

    It's been well established that the ECUs in the '90-'94 turbo Eclipses and Talons (DSMs) were made with substandard capacitors which would leak after several years causing the exact problems outlined here. Traces on the board would be destroyed and teh things would be left useless.

    The difference? Mitsubish *never* acknowledged the problem. They just fixed it under the covers in '95 and never told anyone about it. Nice, huh?

    Thomas Dorris

  7. DEFINITELY by ArcSecond · · Score: 3, Informative

    I've already lost a MOBO to these leaky capacitors. It really pissed me off, since it wasn't even a year old. And yes, it was an Abit board. I will never cheap out again.

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  8. I'm sorry this happened by The-Perl-CD-Bookshel · · Score: 4, Informative

    However, I'm glad that this is happening to boards that end up in the hands of tech-savvy individuals that can spot the problem. People who buy ABIT, Asus, etc... boards expect a lot from the product that they recieve and are usuially knowledgeable about the equipment that they run.

    I could only imagine if this happened to a major computer company, how it would be swept under the rug (which it may already have been). I see that IBM is named in the article, so at least they are willing to accept the failures. IBM is one of the only computer makers that I trust anymore after the way that they handled their hard drive failure issues. Yes, they tried to fix the problem by changing the uptime specs, but in the end, they got the problem worked out without too much hassle to customers (hardware zealots excluded).

    I would like to know if this problem has been documented by any users that aren't using products from the manufacturers listed in the article and their expierence with the equipment, service and support.

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  9. Hi-Rel Motherboards Don't Use Electrolytic Caps by LuxuryYacht · · Score: 4, Informative

    High-Reliability motherboards don't use electrolytic capacitors for their onboard power supplies anyway. You'll only find these types on the typical built like crap (found in the majority of PC's built today)high volume motherboards. 5000 hour lifetime is what you'll find for typical ratings on low esr and long life electrolytic capacitors. This is only 200 days of continuous use.

    High-Rel designs use very low esr tantalum caps. like these T530 Series


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  10. Re:You get what you pay for by mmol_6453 · · Score: 4, Informative

    What's really odd is that bulging and popping electrolytic capacitors usually are caused by applying the wrong polarity to them.

    When the capacitor is made, a DC current is put through them to form a crust on the metal surfaces inside the capacitor, which is then used as the dielectric.

    When the capacitor is used in a product, you have to apply the same polarity to it, or you'll reverse the chemical reaction and get a DC current flow, which boils the electrolyte. (Thus causing pressure inside, causing a bulge and eventually a pop.)

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  11. Ripple = heat by wowbagger · · Score: 5, Informative

    The issue with electrolytic capacitors is this:

    All capacitors have what is called an equivelent series resistance, or ESR (great: now we have 2 TLAs that are overloaded in context: RMS and ESR... )

    The ESR only matters when there is a current flow through the device - a static voltage does not create (much of ) a static current flow - that is rather the definition of a capacitor. So if you are putting a DC voltage across the device all is well.

    However, if what you are putting across the device is NOT DC, but rather DC with an AC component on top of it, then there will be a current flow as the capacitor tries to hold the voltage constant (again, that's rather the point).

    However, due to the ESR, some of that current will cause heating of the device (power = I*I*R).

    In caps with the good electrolytic, nothing much happens. In caps with the bad electrolytic, the electrolytic breaks down into hydrogen and oxygen, as well as boiling into steam. Pressure builds, and eventually the cap leaks. Since the other stuff in the electrolytic is caustic, your PC board traces rot away.

    Now, at low ripple currents, this does not happen very fast, and any cap will have a long lifespan. However, as you approach the limit of the cap, the heating becomes the dominant factor, and the cap will cook itself fairly quickly.

    That's where that 4000 hours comes from - that is not the cap running with a few tens of milliamps of current ripple across it, that is the cap getting amperes of current rammed down its throat, and running very hot.

    That's also why you use tantalum caps wherever possible - tant's don't have an electrolyte, they use a very spongy tantalum slug with lots of surface area. They don't have quite the capacitance per unit volume that electrolytics have, but they don't leak, either. (but they do blow up real good (sic) when you exceed their rated voltage!)

  12. Re:Unreliable anyway by mmol_6453 · · Score: 2, Informative

    You're correct regarding ripple current being irregularities in the power supply current. It's not rare, however. It's part of the internal design of the power supply.

    The simplest power supplies work by taking an external AC power source, running it through a step-down transformer(changes the peak voltage to the appropriate level), running it through a bridge rectifier(makes it into pulsing DC), and then using a large capacitor to smooth it into normal DC.

    Switching power supplies are a bit more complex, but are based on the same principles.

    Unfortunately, the filtering capacitor can take out a large fraction of the ripple, depending on the Thevinin resistance and reactance of the circuit drawing power and the size of the capacitor used for the filtering...

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  13. Re:Screw home PCs, what else are these components by MarkGriz · · Score: 2, Informative
    Happened to me about a year ago (90 Talon). Smells like dead fish when they go. The ECU freaked out and the car died. Luckily, after about a minute of trying, I managed to get the car restarted and limped a mile back home.

    It's a pretty simple fix though. Pull the ECU, remove the dead caps, clean board really well, $2 worth of good quality caps from Digikey and back in business. You can find detailed instructions on how to fix it here

    --
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  14. Re:Experienced it first hand(Gateway) by Strog · · Score: 2, Informative

    We have replaced 25 Gateway E-3400 733Mhz motherboards. This is about half of the number that we have of this particular motherboard and model. Several capacitors are bulged and black stuff is leaking out the top of all these. We have several other models and speeds of the same model but it only is affecting these 733's of a certain age.

  15. Field quality control by Animats · · Score: 2, Informative
    Nobody seems to do this right any more. Some big organizations should.

    The USAF had, in the 1970s and 1980s, a field electronics reliability assessment program. About 1% of the electronics boxes in Air Force inventory were marked with a stencil that said "If this unit fails, send it back to ... for analysis." An Air Force unit tore the failed components apart and found out what went failed. And why. Components were pulled apart and examined in detail, using electron microscopes and other analysis tools to figure out exactly why the thing failed.

    When the USAF found something, articles would appear in Aviation Week and other trade magazines, with company names, part numbers, pictures of failed components, and detailed explainations of exactly how the manufacturer had screwed up. This was very effective in tightening up quality control. It is, in fact, one of the main reasons minor components are far more reliable than they used to be.

    This stopped during the Reagan years.

    In the heyday of 3.5" diskettes, Sony had a unit in Japan analyzing failed diskettes sent in for warranty replacement. They discovered that the main cause of failure was scrapings from the shutter getting onto the recording surface. A redesign of the shutter cut failures way down.

  16. Yep, I've been hit by this issue several times by Just+Brew+It! · · Score: 2, Informative
    This situation really peeves me... low ESR capacitors (good ones) cost around 20 cents each in quantity. How much did the mobo makers save by using the cheap knock-offs? Can't have been more than a buck or so per board... now everyone gets to pay the price.

    In general, I think there is way too much emphasis on high performance and low cost these days, with nowhere near enough emphasis on stability and quality. This capacitor issue is just one symptom of quality generally going down the toilet.

    Over the past year, I've personally had three motherboards become unstable or fail outright due to "exploding capacitor syndrome". The three boards were all different brands (MSI, Abit, and FIC). On the MSI, several of the capacitors literally exploded, and the board wouldn't boot any more. The Abit and FIC just went slowly downhill in terms of stability, as the capacitors became bloated and started to leak. I also scavenged a fourth dead board (another MSI with exploded capacitors) from one of my clients, who was throwing it out.

    If you've got a little experience with soldering, it's not too difficult to replace the caps; this will generally restore the board to working order, provided none of the capacitors shorted out and took other components with them when they died. All you need are replacement low ESR capacitors (Panasonic FC series are good, you can mail-order them from places like Digi-Key); a soldering iron and desoldering tool (from your friendly neighborhood Radio Shack); some wire cutters (for trimming the capacitor leads after you've soldered them in place); and a steady hand.

    If you get particularly unlucky, you may also have a fried switching regulator (MOSFET), or even burned PCB traces. It may still be possible to salvage the board even in extreme cases like this, but you'll need to buy replacement MOSFETs as well, and get a little creative with soldering some wires to the board to bypass the burned traces.

    I've already repaired both MSI boards and the Abit. The MSI from my client turned out to be more trouble than I expected though (one of the VIO regulators was toasted). The FIC is next up on the operating table...

  17. Fixing this yourself: a quick and dirty HOWTO by F00F · · Score: 3, Informative

    I opened up my machine sometime in December in order to inspect it for this very problem. Because I'd read in the previous slashdot article that Abit motherboards had experienced this problem, and my motherboard was (is) an Abit KT7-Raid (non -A flavor), I was particularly curious. Sure enough, two capacitors had clearly bulged open and were leaking paste, and three more were on their way towards failing. Interestingly, I hadn't had any observable symptoms whatsoever; I just checked the board on a whim.

    I consulted the Abit website, and at the time they required the original 'invoice' from the motherboard if you wanted to have them repair the problem for free. If you have that paperwork, RMA'ing the board should not be too troublesome. I really didn't think I could find my old paperwork for this board. Abit offers to repair motherboards without original invoices for a charge of (as I recall) $25.00US. I think you have to pay shipping one way.

    I considered using the services of the guy linked to in the previous slashdot article, but his prices were about in line with Abit's. That didn't really help any -- for the amount of money he wanted, I could just have just had Abit do it. I could also have just as easily replaced the board for $45.00 plus shipping on Ebay, but it probably would have just failed all over again.

    I felt I could replace the capacitors myself, and as it turns out, I was right. Here's my advice to anyone who wants to try to do this repair themselves:

    • Obtain a temperature-controlled soldering iron with a nice pointy tip. I used a Weller brand iron. You can get away with a constant-power iron if you're good, careful, lucky, or some combination thereof.
    • Obtain either a solder sucker that you're comfortable using, or the desoldering braided copper wick that's sold for this purpose. My experience was that the solder paste that's used on these PWBs does not wick well. It certainly doesn't wick the way a higher quality silver solder wicks. I got by anyway, but it was a bit ugly at times.
    • It is helpful to have a lighted magnifying lens, a pair of small pliers, some good solder, and a circuit board holding jig. You can get away with less. I didn't use a jig.
    • It goes (almost) without saying that you should by now have removed all the easily-removable goodies from the motherboard (RAM, CPU, etc.), and that the motherboard should be fully removed from its case. You should give some thought to static control and ESD, of course.
    • My board had three through-holes for each capacitor, only two of which were occupied by the capacitor's leads. I suspect this is for interchangeability of capacitor models.
    • Obtain good new capacitors. I had to search for 'Low-ESR 2200 microfarad 6V radial electrolytics'. A higher voltage rating is fine, even recommended, but can increase the physical size. I went with 10V-rated capacitors, which were a touch large, but workable. The capacitors I found were rated to 85 degrees Celsius, but 105's are available (and also recommended). I advise against replacing the capacitors with anything other than the previous capacitance rating, although you could probably get away with it. Some caps are rated as 'computer-grade' or some such. This is generally good. Digikey offered good capacitors for $3.00 apiece in small quantities. I found a small shop in southern California near where I live which charged 65 cents apiece. Radio Shack and Fry's are unlikely to have acceptable parts in stock, even if either carries them.
    • An iron temperature around 790 degrees Fahrenheit worked well for me. Conversion to Kelvin is left as an exercise for the reader.
    • The power capacitors on my board were a fair distance away from any delicate CPU traces. That helped ease my conscience a bit. Hopefully, yours will be too.
    • Using the hot iron and desoldering braid, gently remove as much solder as you can from the underside of the capacitor leads, starting on the back face (non-component side) of the board. Remove the capacitors from the board, and thread the leads of the new ones through the exposed holes. POLARITY MATTERS! There is likely to be a polarity indicator on your capacitors, you should match the current polarity (assuming your board manufacturer didn't screw that up, too. Some have.) The polarity indicator typically looks like a painted stripe along one edge of the cap, indicating that the outermost radial lead is (conventional) negative/ground.
    • Solder on the new capacitors, making sure to deposit a nice, adequate but not excessive volume of solder. Make sure not to leave a cold (badly-formed) solder joint. Make sure that there's little play in the capacitor afterwards, but that the leads aren't straining their joints.

    Good luck. Don't blame me if you scew something up, burn something out, or get someone killed. Send it back to the manufacturer if you're not up to the task, or don't have much experience in such matters. There is a touch to this sort of repair that comes from practice, I think, and the only way to develop it is to get your hands dirty. Or burnt. Or something. Previous to this, I had only a little experience with this sort of rework, so don't be too shy.

    Besides, Natalie Portman demands a guy with trained fingers.

    1. Re:Fixing this yourself: a quick and dirty HOWTO by unitron · · Score: 2, Informative

      Before you try to remove solder with wick or a vacuum device, add some more solder. This adds fresh flux and makes removal of the new and old solder mixture easier, even if you're using Radio Shack crap.

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    2. Re:Fixing this yourself: a quick and dirty HOWTO by Just+Brew+It! · · Score: 2, Informative
      A few comments on this...

      - Panasonic FC series caps are low ESR, rated to 105C, and are a lot cheaper than $3 apiece (from DigiKey). I've had good luck with these (resurrected 3 boards with them so far).

      - A method that seems to work fairly well for removing the dead capacitors is to alternately heat each lead from the underside of the board, and gently push the top of the capacitor back and forth -- pushing away from the lead being heated -- to "walk" the leads out of the holes.

      - Once the bad cap is removed, use a "solder sucker" to clear the holes, so that you can insert the new capacitor.

      - If you are unlucky, one of your switching regulators may also be fried (look for discolored/burnt PCB traces around the power MOSFETs). In this case, you're probably better off just ditching the board. But if you're the adventurous type, search DigiKey's site for replacement transistors, using the markings from the dead transistors as the search term. You may also need to bypass any burnt PCB traces with bits of wire...