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Is it Just Me, Or Is Our Mainframe Missing?

xnuandax writes "Here's a salient lesson for those system security personnel who spend their time fretting over the theoretical crack-ability of their 1024 bit encryption keys. Australian Customs have recently suffered a rather unfortunate set back in their "War Against Terror" with the admission that two of their secure mainframe servers have been wheeled out of the building by persons unknown. I'll bet my $2 that the root password on those boxes was 'trustno1'."

58 of 606 comments (clear)

  1. This is what happens ... by B3ryllium · · Score: 4, Funny

    ... when you don't do retinal scans on pizza delivery people.

    1. Re:This is what happens ... by JWSmythe · · Score: 4, Informative

      US Federal law says that staff who earn part of their wages from tips must be paid at least $2.13/hr.

      Many restraunts do that. You work, you get $2.25/hr (or whatever the boss is nice enough to pay you). So in most places, the staff are very dependant on your tips.

      I tip 20%, and then adjust by service. If the service seriously sucked ass, you may get nothing. If you were really good, you may get 20% rounded up to the nearest $10. ($85 dollar meal would get a $20 tip). Knowing most people are complete idiots who don't tip for good service, it's worth it for me for two reasons. 1) they deserve decent pay if they did a good job. 2) I expect good service next time I come in, and will probably get it. Usually if I tip well and come back another day, I get better than average service. Places I go regularly, I don't have to ask for my drink, they'll have it ready by the time I'm seated.

      But, tipping doesn't excuse impoliteness. Well, you probably wouldn't get a tip if you're looking at all your customers saying "What kind of idiot....", but the polite waiter gets pleases and thank you's, and a good tip.

      But in some parts of the world, this isn't expected or acceptable. I gave a taxi driver in Europe a $10 tip for getting me from point A to point B in no time. He was polite, held the door for me, yada, yada, yada. He was completely flabergasted that I gave him anything extra.

      In New York, I gave a taxi driver $20 for getting me from Times Square to the WTC in less than 5 minutes. Of course, stop lights and lane markings are frequently meaningless, so that helped accomplish the time. :) It saved my ass though, I had to be in like 3 places at once, and got everything accomplished on a very short timetable.

      In some US cities, you may be lucky the car doesn't hit you driving away if you don't tip.

      Flight attendants don't take tips, and get offended when you offer one. I haven't quite figured that one out yet. If I buy a beer from a fight attendant, they are the bartender, and the bartender always get tipped.

      So, maybe in the UK you don't take tips, fine. In some countries it's most of the money that they make. In some jobs it's the majority of their paycheck.

      I don't tip because I have extra money. I tip because I've worked just about every shit job there is at some point in time, and can completely relate to them having to deal with asshole customers every day who think that $2.25/hr actually pays the rent in most metro areas.

      --
      Serious? Seriousness is well above my pay grade.
    2. Re:This is what happens ... by TGK · · Score: 4, Informative

      My experiances traveling in Toyko paralell this. I've worked as a waiter in the United States and am quite familiar with the $2.13 per hour rule. Tips are a vital part of the salary. Tipping in those situations is not only appropriate but expected. Fundamentaly, waiters can't make a living at their jobs without it.

      In Japan, however, things are a little different. Japanese custom considers a gift of money to a stranger (so basicly tipping) to be the rough equivilent of giving money to a begger on the street. Thus the waiter who accepts a tip is implicitly stating that he does not make enough/have enough to support himself and his family. (The Japanese are very focused on the implicit meanings of things) This is an afront to dignity, pride, and honor. Tipping in Japan is not only unexpected, it's RUDE.

      I honestly didn't belive the tour book when I read this. However a very polite and kind waitress in a sushi bar explained this to me while I was reeling from the 16 hours of jet lag.

      --
      Killfile(TGK)
      No trees were killed in the creation of this post. However, many electrons were inconvenienced.
    3. Re:This is what happens ... by Dudio · · Score: 3, Informative

      You work, you get $2.25/hr (or whatever the boss is nice enough to pay you). So in most places, the staff are very dependant on your tips.

      Also, don't forget that minimum tax withholding for waiters in the US is calculated on base salary plus a percentage of the waiter's gross sales (used to be 8%; not sure what it is now). This makes that $2.25 even smaller; when I waited tables, 2 weeks of full-time work would net me a $20-$30 paycheck. It also means that if you fail to tip your waiter you're actually costing him money because he's paying tax on income he never receives.

  2. I bet I know where those machines are... by Capt'n+Hector · · Score: 5, Funny

    *starts looking for cheap parts on ebay*

    --
    Quid festinatio swallonis est aetherfuga inonusti?
    Africus aut Europaeus?
    1. Re:I bet I know where those machines are... by gregfortune · · Score: 4, Insightful

      As the article states, they were likely after information, not hardware. It's likely that hardware will be destroyed after the info is sucked off of it.

  3. Mainframe repairmen! by tekrat · · Score: 4, Funny

    Isn't that how they always did it on Josie and the Pussycats cartoon? They'd dress up as "computer repairmen" and then wheel the computer out the door, which would then infuriate the bad guy and they'd have the chase scene set to a song.

    I kept saying that's how I'd get my SGI Onyx that way, but it never seemed to work out. Anybody that steals a mainframe is either looking to part it out and sell it on Ebay, or they are going to melt it down for the valuable metals.

    --
    If telephones are outlawed, then only outlaws will have telephones.
    1. Re:Mainframe repairmen! by Large+Green+Mallard · · Score: 4, Funny

      I have an SGI Onyx in a cupboard at work, turned off and doing nothing.

      No you can't have it, I thought I'd just taunt you tho :)

    2. Re:Mainframe repairmen! by 1u3hr · · Score: 5, Insightful
      Read the article. It states that the theives were likely after information instead of hardware.

      The article "states" that, but how does anyone know? The thieves didn't give any interviews.

  4. Physical security by HermanAB · · Score: 5, Interesting

    is more important than anything else. Some years ago, people stole from Harrods in london, by simply taking a whole cash register, while disguised as maintenance men.

    --
    Oh well, what the hell...
  5. PC by Timesprout · · Score: 5, Funny

    The men, described as being of Pakistani-Indian-Arabic appearance

    Thats PC for terrorist isnt it ?

    --
    Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
    What truth?
    There is no dupe
    1. Re:PC by Edgewize · · Score: 4, Funny

      The men, described as being of Pakistani-Indian-Arabic appearance

      Thats PC for terrorist isnt it?


      That's not PC at all! It's like describing someone as Scandinavian-Russian-French.

      "All you fsckers look the same to me!"

    2. Re:PC by hype7 · · Score: 4, Funny
      "All you fsckers look the same to me!"


      Ha ha! After reading the description of "pakistani/indian/arab", I'm betting that the person whose job it was to look after these things didn't see anybody at all.

      Tell an Australian that a person from any one of these three sub-cultures stole something, they'll instantly believe you.

      -- james
    3. Re:PC by Brad+Mace · · Score: 5, Funny
      A Pakistani, an Indian, and an Arab walk into a server room...

      I forget the rest, but the Australian government ends up looking like a bunch of tools

    4. Re:PC by Trejkaz · · Score: 3, Funny

      You'd convince more Australians if they were Lebamese, but then with thinking a bit harder you'd realise that a mainframe can't be used to soup up any sort of car, and thus it couldn't be a Leb who did it.

      --
      Karma: It's all a bunch of tree-huggin' hippy crap!
    5. Re:PC by ozbird · · Score: 4, Funny

      Thats PC for terrorist isnt it ?

      It's a slightly more PC version of the previously used description "of Middle Eastern appearance", which non-Middle Eastern people found offensive, especially those born in Australia. A more accurate description would be "two smug looking guys, each with a server on a trolley."

  6. Those pesky Pakistani-Indian-Arabians! by balthan · · Score: 5, Insightful

    Let this be a lesson...

    When you're caught being grossly negligent and incompetant, blame terrorists.

    1. Re:Those pesky Pakistani-Indian-Arabians! by MoonFog · · Score: 5, Funny

      Obligatory Simpson quote :
      "If something goes wrong, blame the guy who doesn't speak English"

  7. simple security procedures by erfmuffin · · Score: 5, Insightful
    .. bah.. bloody idiots. And I bet these are the same people that call me up and expect me to tell them their passwords over the phone and then get pissed off because I want their details..

    Simple security procedures.

    Didn't anyone learn anything from losers like Kevin Mitnick?

    1. Re:simple security procedures by 1lus10n · · Score: 5, Insightful

      Didn't anyone learn anything from losers like Kevin Mitnick?

      Nope. if they did social engineering wouldnt be as easy as it is, and believe me it is EASY. i work for an outsourcing company (3000 employees, dual OC 192 connections, and two brand new V880's) and they dont employ ONE security person, they have no security policy. and we are doing work for some of the top companies in the telecom/datacom industry. amusing from my perspective anyway.

      --
      "Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe." --Albert Einstein
    2. Re:simple security procedures by jcr · · Score: 4, Interesting

      If I call up my IT help department to reset a password, they check 1) what extension I'm calling from, 2) they ask for my employee ID number, and 3) they CHECK whether they match up!

      After that, they will reset a password for me, which I am *required* to change upon my next log in.

      If I'm not calling from my own extension (which requires physical access to my office), they won't reset anything until one of their people meets me and confirms my identity.

      It always amazes me when I hear how sloppy some places are.

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    3. Re:simple security procedures by AlecC · · Score: 4, Interesting

      Long ago, I worked on a military project. One of the people in the same office was an army officer. He had a picture of himself in the full uniform of his rank - in the KGB. He had the uniform made up, and a pass - right colour, right photo, but otherwise entirely in Russian. He walked right into a highly securre area and went, in full KGB uniform, to tell the Head of Security what he thought of the security precautions.

      --
      Consciousness is an illusion caused by an excess of self consciousness.
  8. My IT team did that once. by paganizer · · Score: 5, Informative

    My last contract at a bank we did that; I won't mention the city, but the bank owned the buildings all around it and used them for storage. We had a bunch of contractors coming in for a workstation rollout, and the first day on the job I had them wander around the building, without ID of any kind, and just grab random computers and haul them across the street, using whatever explanation for it they felt like.

    it was the NEXT DAY before any inquiries came in.

    Oh, they also used the signs on the buildings you could see through the windows as admin passwords.

    --
    Why, yes, I AM a Pagan Libertarian.
  9. Its not just what was taken... by PerryMason · · Score: 5, Interesting

    The big question has to be; what have they left behind? The guys who knicked the servers were floating around the Customs building for the better part of 5 hours. I'd bet a penny to a pound that they left backdoors open to get back in when they feel like it.

    From my perspective as a former sysadmin/security guy, how could someone not notice that 2 main fileservers were suddenly offline? Alarm bells should have been ringing the second they came offline. Where's the monitoring? I suppose at the very least that its a kick in the ass to anyone who thinks that physical security and good procedures are any less important than firewalls and network intrusion detection.

    --
    "I'm tired of all this 'Aren't humanity great' bullshit. We're a virus with shoes" - Bill Hicks
    1. Re:Its not just what was taken... by PerryMason · · Score: 5, Interesting

      [The representative] said the stolen servers did not contain sensitive information.

      Because you'd expect them to say anything different? Hell, the theft took place on the 27th of last month and since then the very woman whose job it is to ensure physical security of the site has been involved in a Parliamentary review of National security. She managed to appear a few times and didn't mention the theft once.

      The short answer is that they'll tell you nothing if they think they can get away with it, then tell a lie when caught out telling nothing and then when caught lying, they'll claim they had to lie for the protection of "National Security".

      --
      "I'm tired of all this 'Aren't humanity great' bullshit. We're a virus with shoes" - Bill Hicks
  10. Biggest security hole in any corporation... by silverhalide · · Score: 5, Insightful

    This just reminds us what the greatest risks are to any secure system: social engineering and inside men. If you look authoritative and dress up in a serviceman's outfit, very few people will question your actions. You can steal furniture, computers, machinery, tools, whatever by just looking important. By imporsonating a sysadmin on the phone, you can easily talk passwords out of gullible people. With a fake service order "signed" by the right people, the odds are endless.

    On the same note, people inside an organization are often responsible for hacks, stolen information, and other things since they have the keys already!

    It just goes to show the weakest portion of any system is the people.

    1. Re:Biggest security hole in any corporation... by cei · · Score: 4, Interesting

      Heh. I had friends who used to do A/V work at various hotel ballrooms for conventions and the like. Even when they weren't working, they could put on black t-shirts, throw a wrapped up extension cord over a shoulder, and waltz in through the service entrance, straight through the kitchen, and nab a LARGE drum of Hagen Daas from the freezer without breaking a problem.

      --
      This sig intentionally left justified.
    2. Re:Biggest security hole in any corporation... by MikeFM · · Score: 3, Interesting

      I usda be a computer tech at a girls school (nice job for a geekboy if you can get it) and they not only gave many of their staff (myself included) a copy of the master key the very first day they began working there.. they also had spares that they'd just leave out for any repair people that came in to fix something. These keys would open anything on campus. Classrooms, server rooms, shower rooms, girls dorms, etc. I can't imagine being that trusting. If the wrong person got ahold of that key they could not only damage or steal property but could rape, kidnap, or kill students. Brilliant security.

      --
      At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
  11. Possible Scenario by cybermace5 · · Score: 5, Funny

    Sysadmin: "HA! I have patched all my software, yelled at all the users with weak passwords, locked down every possible port and continously monitor the allowed ones, and with this keystroke I will enable UNBREAKABLE encryption on every critical data file!"

    *slams hand down to hit Enter key*

    *hits bare desk*

    --
    ...
  12. Reminds me of the story by nagora · · Score: 5, Funny
    of the three guys that walked into a Belfast pub and stole the newly fitted carpet while the pub was open. They just said the wrong stuff had been delivered and apologised to the customers as they worked around them.

    TWW

    --
    "Encyclopedia" is to "Wikipedia" what "Library" is to "Some people at a bus stop"
    1. Re:Reminds me of the story by Timesprout · · Score: 4, Funny

      Bit like the one about the guy in Dublin walked into a bar/offie just before Chrismas with two kids. Sits the kids at the bar, buy them coke and the prodeeds to order his christmas drinks list. He as asks the barman to keep an eye on his kids while he puts the two crates of spirits in the boot of his car. 5 min later the barman asks the kid where their dad is.

      "He's not our dad. He just asked us if we wanted to come in and have a coke"

      --
      Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
      What truth?
      There is no dupe
  13. Are your backups encrypted ? by OMG · · Score: 4, Interesting

    Hey, why all the hassle ?

    A good sysadmin has all important stuff backed up. And if you do it properly the backup is sent to a offsite location. Isn't it easier to steal those backup tapes or discs? If you are lucky the outsourced company doesn't even notice the theft or someone who does not want to loose his job does not tell anyone.

    So my question is: Do *you* encrypt your backups?

  14. No official BS by jsse · · Score: 5, Insightful

    The Australian Customs Service has admitted the security blunder, but told customs officers in an email that no sensitive operational information was lost.

    As we can see it's a well-planned action, and there's almost no way to sell the two mainframe for good profit. The major cost center of a mainframe lies mainly in the operational and maintanence, which are not applicable to stolen hardware.

    Obviously, their target is the data within. If the authority do not start investigating what information the thieves are looking for and the possible use of the information within the stolen hw, the consequence might be very serious.

    No more official BS. Do something before too late.

    1. Re:No official BS by wagemonkey · · Score: 5, Insightful
      They weren't mainframes, they were servers.

      1) If it was a mainframe there'd be no point stealing the CPU, there's no hard drives in it, you need to take the DASD.
      2) If it was a mainframe CPU and/or DASD 2 guys couldn't hack it - you'd need a crane or possibly a forklift- if it's a small box. They are big+heavy.
      3) Of course the bigger mainframes are water cooled as so they'd need more time for the plumbing or someone would have noticed the leaks...

      The article says they were let into the mainframe room and put the computers on trolleys, then later they refer to "mainframe servers". It doesn't add up-what a surprise the reporting is vague.

      Still, in my opinion (fwiw) the most likely thing stolen is big HP/IBM/DELL servers. These are often put in mainframe rooms to take advantage of the (ha!) physical security, air-con and halon systems. You'd also be a lot more confident of being able to actually hack in to one of these, without the dedicated power supply and other costs you mentioned.

  15. they didn't need that server anyway by stray · · Score: 5, Interesting
    qouth the fa:


    Customs has been advised that the servers did not contain personal, business-related or national security information.


    So, the servers had neither personal nor business data on it. So what's left? The server must have been empty then, good riddance.
  16. Re:Australia by lucifer_666 · · Score: 5, Funny

    In the last 24 months:

    Afganistan: Australia's Special Air Service was there, saved a few yanks in a downed helicopter. The American soldiers seemed to thing these Aussies were all right.

    Iraq: Australia sent 3 boats and about 2000 special forces personell. Did a lot of (if not all of) the ground based reconisance, plus about half the search and rescue missions.

    East Timor: Liberated the poor little country from the Indonesians and wiped out the resistance. Free elections were held for the first time.

    Indonesia: Sent Federal Police over who "helped" with the investigation into the recent Bali Bombing.

    North Korea: We'll Be There!
    Iran: Be a walk in the park!
    Saudi Arabia: Hey, we all like cheap petrol!

    Plus there's the fact we're all reasonably well off here in Aus, excellent education and health systems, great democratic political system, fair moral sense.

    So you can see there's a few reasons the terrorists might not like us, although, if they do come here, we can easily melt their hearts with our koala bears, or melt their skin with our radiant sun :-)

  17. Covering their arses by Catharz · · Score: 3, Insightful

    The Community and Public Sector Union, which represents customs officers, has asked for guarantees that none of its members is at risk as a result of the theft.

    They've got to be kidding.

    IMHO there should be some investigation into this level of incompetence. Procedures should be in place and followed. If procedures were followed, the person responsible for security (and the procedures) should be put out on their arse with zero chance of another job in security. If procedures weren't followed, the staff that didn't follow them should get their arses kicked.

    --
    To know that you know what you know, and that you do not know what you do not know, that is true wisdom. --Scooby Doo
    1. Re:Covering their arses by cyril3 · · Score: 3, Insightful
      It's worse than that. They want guarantees that their members are not at risk from terrorists.

      No one will lose their job. Bureaucrats are good at setting it up so that everyone is doing their job perfectly well and can only be complemented on their good work even though everything is fucked up beyond belief.

      How mwny american civil servants lost their jobs because of 9/11 (except the ones who actually tried to warn people). So why would a little mainframe theft lead to dismissal.

  18. Relax by Timesprout · · Score: 5, Funny

    It was the just RIAA removing a couple of infringing servers

    --
    Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
    What truth?
    There is no dupe
  19. How is this unusual? by bertok · · Score: 5, Informative
    I can relate to this with personal experience. One of my first IT contracting jobs was a two week Windows 2000 rollout at a 110 user company. My job was to pick up every desktop one by one, take it up to the IT cubicle, Ghost six of them at a time, then return the computers. I liased exlusively with the sole IT administrator there.

    It was only on the second last day that someone questioned my actions. Until then, nobody thought twice about an unfamiliar person sauntering up their desk, unplugging their desktop PC, and walking off. Because the old PCs were so dusty, I wasn't even wearing my normal business attire -- instead, I was wearing jeans and a t-shirt.

    This is by no means unusual. I've been to places where the IT employees did not know which servers do what, how many servers they actually have, or what the passwords are. In a place like that, a missing server may not be noticed for days!

    1. Re:How is this unusual? by surprise_audit · · Score: 3, Funny
      I seem to remember a while back reading about some college (don't remember which one) where they couldn't find a server. The server was up and running, they just couldn't locate it... Turned out that part of the server room had been walled off, and the server was completely enclosed in a room with no doors or windows. Apparently the wall had been put up some 4 years previously and nobody had had to touch the server in that time.

      Not in quite the same league as walking out the building with a server, but it still took a special brand of stupidity to forget to put a door in the new wall... :)

  20. They don't even know what was on these computers by Brad+Mace · · Score: 3, Funny
    Customs has been advised that the servers did not contain personal, business-related or national security information.

    Really? Then what the hell were they for?

    They say

    "They would have personal internal email accounts, probably the passwords for those accounts, and any information harboured within them.

    hmm. 'personal email' sounds like personal information, and probably business and security related too. But then say:

    The Australian Customs Service has admitted the security blunder, but told customs officers in an email that no sensitive operational information was lost.

    So I guess they're just using their mainframes to advertise penis enlargement pills

    "Customs officers use the accounts to communicate volumes of sensitive operational material and intelligence to each other, including information from other agencies such as AFP and ASIO. This would be at risk."

    I give up.

  21. It's been a while hasn't it? by Mulletproof · · Score: 5, Funny

    Imagine a beowolf cluster of-- FUCK, they're gone!!!!/I>

    --
    You need a FREE iPod Nano
  22. Re:Maybe they were just for decoration? by clambake · · Score: 4, Funny

    Customs has been advised that the servers did not contain personal, business-related or national security information.

    Okayy.... So just what was on them, then?


    They were completely empty. Completely. They never were used to and never inteded to be used, ever. Ever. Seriously. They were shut off since they were bought in 1982 and never, never, ever used for anything secret or anything. Especially not for anything secret at ALL... I SWEAR! This is a complete non-story, please stop asking about it. Nothing to see, nothing to write about, just normal EDS maintence contract gone wrong on some completely unused servers, pretty standard stuff. Here, look at the monkey.

  23. Re:Ack! by NanoGator · · Score: 4, Funny

    "You just gave out my root password! "

    Liar. I've seen your password. It's eight asterisks.

    --
    "Derp de derp."
  24. Are you sure... by fwc · · Score: 4, Funny
    The tech guy didn't just replace them with one of IBM's linux servers?

    (Google for heist60.mpeg if above if slashdotted)

  25. Mainframes or file servers? by klevin · · Score: 5, Insightful

    If, as described, they were actual mainframes, the Customs people's statement that no sensitive info was lost/stolen might not be too far from the truth. In servers & other high end systems, it's not uncommon for the hard drives in the computer to contain only the OS & applications. The data used/created by the applications would be on a RAID attached to the computer. If that was the setup of the systems, the only actual data would system passwords and possibly temp data currently in use at the time of shutdown.

    If, however, one or more of the systems was a RAID or some such data storage system, then the Custom's people are (as expected) lying through their teeth. The next question would be whether or not some form of encryption was in use (fs or application level).

  26. Check for neck-mounted bomb collars too... by dekashizl · · Score: 3, Interesting
    Do not forgot -- you now must check all pizza delivery people for neck-mounted bomb collars as well. The risk for data loss is more severe, for it generally cannot be recovered. ...
  27. Hey Look It Wasn't Stolen by pyrrho · · Score: 4, Funny

    It's just been replaced by this little linux server over here.

    --

    -pyrrho

  28. Maybe they were repossesed? by harlows_monkeys · · Score: 4, Interesting
    Repo men can do amazing things. I worked once at a small Unix workstation company in the early 80's (Callan Data Systems, if anyone remembers them). We were having some financial trouble, and our blueprint machine was repossesed. That thing was huge...about the size of a small piano (acoustic, not digital).

    It was in a central room, which had one door and no windows. The door opened to a hallway. From that hallway, you could either go out past the receptionist, past one of the company founder's office, to get out the front door, or you could go the other way, past my office, and the offices of a couple other programmers.

    We noticed the machine missing at noon. It had last been used at 11am. Between that time, the receptionist had been on duty, the founder had been at work in his office with the door open, and four programmers had been at work with their doors open, facing the hallway.

    There had been the usual bathroom breaks, trips to the printer, and stuff like that, but still...it seems like it would require amazing timing to find an opportunity in there to sneak the thing out...and there was no vantage point outside the building from which one could see that the route would be clear.

  29. Heh... by BJH · · Score: 4, Funny

    This reminds me of a story...

    I live and work in a certain large Far Eastern city, which has quite a few major financial institutions.
    Several of these institutions use Sun hardware.
    One of these institutions found that on Monday morning, their production system didn't work.
    A bit more investigation found that the CPUs (8, IIRC) had all been removed. Apparently, someone walked in over the weekend and then walked out with several thousand dollars worth of UltraSPARC IIs under his arm.
    They made a bit of fuss about this, boosted their security, and bought a bunch of new CPUs.

    Then, a couple of months later, they found that their production system wasn't working on a Monday morning...

  30. This means that by poemofatic · · Score: 4, Insightful

    to access your data, I have to know your publicly available ID and I have to have access to the phone in your (unlocked) cubicle.

    How well does your company pay their cleaning/janitorial staff? Suppose a coworker went into your cubicle and called IT from your phone -- how would security find out who did it?

    I would assume that they would need to see your ID (as well as you) before resetting your password. If that is too burdensome, then have a system in which you contact your manager or HR. One of these can then log in through a secure connection and file a password reset request with your ID to the remote IT support site. The fact that they are logged in (with their password) at least ensures there is a starting point for an audit, and the odds of impersonation are less likely.

    --

    When in doubt, have a man come through a door with a gun in his hand.

    1. Re:This means that by Jerf · · Score: 4, Insightful

      to access your data, I have to know your publicly available ID and I have to have access to the phone in your (unlocked) cubicle. etc. etc. etc.

      He didn't claim his security was perfect. There's always a way around security; mere existance of a way around it does not automatically mean its worthless. It raises the bar, I'd bet money it provides a paper trail, and as long as the employee isn't on vacation, the employee will detect it when they try to login next and can't because the password changed. (Detection isn't instant but should average less then a day.)

      I post this because this is one of the common mistakes made in security, not doing a risk analysis and just assuming you need "more". I strongly suspect that unless the grandparent poster is working for the NSA, that they've successfully raised the bar past what anybody who cares can hurdle. Spending more on a more restrictive regime would just be a waste of money.

  31. This happened to a customer of ours. by shippo · · Score: 4, Interesting

    At a previous employer, one of our customers had their main Netware server stolen during the working day.

    Two men dressed as couriers wandered into the reception, said that had a faulty machine to pick up, were let into the machine room, and walked out with the 3000 file server.

    It took the network admin over an hour to realise that the server had been taken - they had even logged a fault call with us stating that users were having problems accessing their data.

  32. ROFL by Bruha · · Score: 4, Interesting

    Reminds me of that ATM machine that was stolen from Snow Hall on military base, they didnt find it for 2 years until a long dry spell let a pond get real low.

    For those that dont know Snow Hall is a tech training center and has 24 hour security and video cameras. The machine was quite large and bolted to the floor and since it was the day before payday it was full also. 250k was in it I believe.

    Only bank robbers I know of that got away with it AFAIK.

  33. Outsourcing and security by Badgerman · · Score: 4, Insightful

    They presented themselves to the security desk as technicians sent by Electronic Data Systems, the outsourced customs computer services provider which regularly sends people to work on computers after normal office hours.

    Another reason you should be damn careful about how you outsource, who you outsource with, and the security involved. People need to know who they're really dealing with and how to check.

    --
    "The Sage treasures Unity and measures all things by it" - Lao Tzu
  34. Experience in post 9/11 NYC by Halo- · · Score: 4, Insightful

    I had to visit the data center for a major financial center in Jersey City, NJ shortly after WTC. (A lot of the big iron is across the river from Manhattan... for price reasons more than security) Because of the sudden lack of available downtown office space, every available empty space in Jersey City was suddenly rented out.

    So... I walked into see my customer. I was surprised a the new security in place. I showed my company badge, signed in, and was lead to a desk under a sign marked "High Value Transactions". Plopped me right down in front of a terminal. I was really confused. The setup was totally different than what I was expecting from previous visits. So I started looking around for people I knew, etc... After about 10 minutes I realized I was in the data center for the WRONG company!

    So I got up and left. I have no idea how long I could have stayed there, or what I could have done. I suspect that if I had gotten out a screwdriver, I could have likely started shopping for hardware.

    Moral of the story: chaos breeds insecurity, and an "official" plastic badge with your picture on it is shockingly powerful.

  35. What really happened by bahamat · · Score: 4, Funny

    No, no, no, you've got it all wrong.

    This is what really happened to them.

    (That's a link to a 5MB mpeg, please be gentle, mirror and post a link!)