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Geek Eye for the Average Guy

Yxes writes "Fortune designed an experiment: give three geeks US$15,000 and three days to bring a family of four up to date with technology. The average family doesn't know which DVD player to buy or how to setup a wireless network. What happens when even the geeks can't get it to work?"

58 of 507 comments (clear)

  1. No Fair by Sloppy · · Score: 4, Funny

    3 days?! What a blatant anti-Gentoo bias!

    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    1. Re:No Fair by drivers · · Score: 5, Funny

      you can have gentoo, kde, and gnome built in three days, easy. Hell, maybe even two days.

      Because as we all know, gnome wasn't built in a day.

  2. Some things for most people: by DeadSea · · Score: 5, Funny
    For the Audio Visual setup:
    1. Get them down to one remote - Nice receiver, learning remote - properly programmed, buttons all labeled
    2. DVR - TiVo or Replay TV, its a must have. Enable the 30 second skip button on the TiVo remote.
    3. Adjust the TV properly - turn the sharpness the whole way down, go through all the test patterns and balance the colors.
    For the computer:
    1. Open source software - Install software from the Open CD, Linux if they are up for it..
    2. Decruft the mouse and keyboard (although even most geeks could use this)
    3. A decent home network, add more computers as needed.
    4. A nice office chair and good ergonomics - switch them over to the dvorak keybord and make them practice.
    For the kitchen:
    1. Print out list of all pizza delivery options
    2. Stock fridge with Mt. Dew and Guinness.
    Personal grooming:
    1. Pocket Protector ;-)
    1. Re:Some things for most people: by andyrut · · Score: 4, Funny

      switch them over to the dvorak keybord and make them practice.

      In three days? They'd have to have quite a bit of motivation to accomplish this - I'd suggest breaking one of the family members' hands and forcing them to learn right- or left-handed Dvorak.

    2. Re:Some things for most people: by Throtex · · Score: 3, Insightful

      FORTUNE's requirements: The products needed to be practical, easy to use, fully installed, basically idiot-proof, and very, very cool. I'm sorry, but did you recommend Linux? I don't think that meets any of the above requirements for the typical home user. ;)

    3. Re:Some things for most people: by ibpooks · · Score: 3, Funny

      One of my co-workers uses a DVORAK keyboard. We, of course, ridicule him to no end.

    4. Re:Some things for most people: by Schwartzboy · · Score: 5, Funny

      For some reason, I'm reminded of "Query Eye for the Database Guy" (anyone read Foxtrot? Bueller? Bueller?). Remember, a null pointer doesn't have to be a dull pointer!
      But really....
      "and stacks random CDs behind the TV and on top of the dryer."? *shudder*
      Pearls before swine, says I.

      --
      "Linux doesn't exist. Everyone knows Linux is an unlicensed version of Unix"- Kieren O'Shaughnessy
    5. Re:Some things for most people: by ichimunki · · Score: 5, Informative

      Why would you buy a new keyboard? Just rearrange the keys on a QWERTY and choose a new keymap file (or change your Control Panel settings). Should handle most of the differences. I haven't tried this myself, but now I'm tempted. :)

      --
      I do not have a signature
    6. Re:Some things for most people: by DeadSea · · Score: 3, Interesting

      I didn't know about 30 second skip for the first year and a half that I owned a TiVo. I turned it on and for me there is no going back. It is much easier to skip over the commercials with it. No counting, no being annoyed when TiVo changes the fast forward speeds with an update (yes they did this once). With the replay button, it is easy to go back if you overshoot, so accuracy isn't a huge issue for me. I don't see any of the commercials, but then there are none that I want to watch. None. Whatever works for you, I'm glad there is a choice in the matter. Three cheers for configurability.

    7. Re:Some things for most people: by atheken · · Score: 5, Funny

      "I grew up learning querty (learned to touch type when I was 9 I believe)."

      and they didn't teach you how to spell it?

      QWERTY - it's on the keyboard if you've forgotten.

      This is slashdot, of course I am going to split-hairs! :-D

    8. Re:Some things for most people: by Afrosheen · · Score: 3, Funny

      Man, if you're gonna attempt to turn them into dorks, go all the way and move them into their parent's basement. THEN you can have some extra money in the budget for pron!

    9. Re:Some things for most people: by ikkonoishi · · Score: 3, Funny

      Well it is a valid complaint. You do have to go out of your way to misspell qwerty.

    10. Re:Some things for most people: by Trigun · · Score: 5, Funny

      You'd give him the finger too, if it weren't for that damned carpal tunnel.

    11. Re:Some things for most people: by jd · · Score: 4, Funny
      Look, if I decrufted the keyboards and mice I've
      used over time, they'd need to open up a new
      landfill site.


      The other thing you've got to teach them is that
      if you pour coffee down the keyboard, it runs down
      the wires and into the network, attracting spam.

      --
      It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
    12. Re:Some things for most people: by ryanvm · · Score: 4, Funny

      One of my co-workers uses a DVORAK keyboard. We, of course, ridicule him to no end.

      I'll bet you guys and your anti-DVORAK jokes are a real riot.

    13. Re:Some things for most people: by daeley · · Score: 4, Funny

      And if you have a puppy, it will just LOVE the taste of it. I've discovered that puppies love to eat remote controls (because they smell people on them).

      Which just goes to show, never, ever, ever trust your pets, especially the cute ones, because they will eat your entire family given half a chance.

      --
      I watched C-beams glitter in the dark near the Tannhauser gate.
  3. Dear Fortune, by teamhasnoi · · Score: 5, Funny

    I enjoyed your article immensely, especially when the Geek starts calling everyone 'bitch'. However, I can't quite get the gist of it.

    Please repeat your experiment of 4 guys installing 15,000 dollars of equipment at my house, so that I may understand *exactly* the trials of learning to use technology.

    Many Thanks,
    Teamhasnoi

  4. Average Eye for the Geek Guy by blchrist · · Score: 5, Funny

    It should be the other way around. A group of average people can tell a geek how to shower. They can teach him that long greasy hair in a ponytail is not a fashion statement. They could even take him shopping to buy clothes that aren't just t-shirts with nerdy slogans or anime characters on them.

  5. A grim outlook... by Gefiltefish11 · · Score: 5, Funny


    "Ok, the first thing you need on your PC is Linux. And forget a GUI, you need to do everything in text. Windowed interfaces are so not cool. Once you're set up with this, we'll go to the de-tanning booth to get your skin a nice white pasty color..."

  6. "But why..." by Anonymous Coward · · Score: 5, Funny

    "But why is my homepage www.slashdot.org? What is this site? What's it good for? Are there games? Oh wait, I see the games section!"

    1. Re:"But why..." by KillerHamster · · Score: 4, Funny

      "And what's with all this Goatse stuff? What is that, anyway?"

      *Click*

      "AAAAAAAAAAAAAAAAAHHHHHHH"

    2. Re:"But why..." by dr_dank · · Score: 3, Funny

      What are "these" and why should I be imagining a beowulf cluster of them?

      --
      Where does the school board find them and why do they keep sending them to ME?
    3. Re:"But why..." by Patrick+Lewis · · Score: 3, Funny

      You forgot the "AAAAH! MY EYES! MAKE THE BURNING STOP!"

      foogely foogley stupid lameness filter...

      --
      "If I am such a genius, how come that I am drunk and lost in the desert with a bullet in my ass?" --Otto (Malcom ITM)
    4. Re:"But why..." by IIRCAFAIKIANAL · · Score: 5, Funny

      Heh, I just thought of how the movie "The Ring" could have been ten times scarier.

      "When you see the Goatse... you die."

      --
      Robots are everywhere, and they eat old people's medicine for fuel.
  7. Alright, but only if... by Neuracnu+Coyote · · Score: 5, Funny

    ...the last few paragraphs of the forthcoming Fortune article are dedicated to the team of geeks sitting around a monitor on the other side of town, packet-sniffing the new network for leaks and shreeking at what horrible things the new users are doing to the whole system.

    --
    --
  8. What's new? I'm always doing this for friends. by MurrayTodd · · Score: 5, Insightful

    The $15K money would be a nice change, but I'm always spending my free time setting up WiFi home networks, etc.

    The same problem would exist for both the "Geek Eye" and it's original "Queer Eye"... given a few months without supervision and the recipient will revert back into low-tech chaos. Maintenance is much harder than configuration.

    --
    Murray Todd Williams
    1. Re:What's new? I'm always doing this for friends. by Lawbeefaroni · · Score: 4, Insightful

      It's a lot easier to revert back to old jeans and picking your nose than it is to ignore a 42" plasma screen and a 7.1 surround system.

      Maybe they'll go back to doing grocery lists on paper instead of Grocer XP 2.0 but they won't give up Tivo.

      --
      "When it rains, it pours." --Morton's Salt
  9. Requirements? by Rick+the+Red · · Score: 4, Funny

    No wonder the project failed. Where was the Requirements Document? The simple statement: "bring a family of four up to date with technology" is not a proper requirement. Did they want to make home movies? Send email to Grandma? Walk in the house and have the lights turn on automatically? What were they trying to do with that $15k?

    --
    If all this should have a reason, we would be the last to know.
    1. Re:Requirements? by Wakkow · · Score: 5, Funny

      Here's the requirements from the article:

      "really, all they wanted to do was send digital pictures of the kids to Grandma."

      Of course, it continues on with:

      "Heistad came back with a shopping list that would get them that, plus a home theater, a wireless network, new computing, a tricked-out music system, and GPS positioning capabilities"

      HA! You think a group of geeks would only buy a camera and maybe a new PC? HA! GPS is definitely needed to send photos to grandma.

    2. Re:Requirements? by msgmonkey · · Score: 4, Insightful

      Yeah, that's half of the problem, most geeks spend more time tinkering with and configuring their machines than actually using them.

  10. Hmm. by grub · · Score: 5, Funny


    Does the $15,000 include the $699 for SCO?

    --
    Trolling is a art,
  11. A waste of $15,000 by rjstanford · · Score: 5, Insightful

    From the article, "really, all they wanted to do was send digital pictures of the kids to Grandma. Heistad came back with a shopping list that would get them that, plus a home theater, a wireless network, new computing, a tricked-out music system, and GPS positioning capabilities."

    Pathetic. How about a 6 month followup (honestly reported)? After all, what are the odds that most of this equipment will just be gathering dust by then?

    Alright, probably not the Tivo... but still...

    --
    You're special forces then? That's great! I just love your olympics!
  12. Easy universal answer by Rosco+P.+Coltrane · · Score: 4, Funny

    What happens when even the geeks can't get it work?

    Blame it on Windows : it always works with budget overruns as well as questions about technical problems. Tell the family you told them about Linux but they wouldn't hear. Make sure you use a patronizing tone.

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  13. Simple! by AndroidCat · · Score: 5, Funny
    If the avarage family doesn't anything about the stuff or how to install it, they won't miss it if they don't have it.

    1. Install cardboard box with "Really Neat Box!" written on it.
    2. Pocket $15,000.
    3. ???
    4. Profit!

    (I think ??? involves running away very fast, but doesn't it always?)

    --
    One line blog. I hear that they're called Twitters now.
  14. Typical problems by moehoward · · Score: 4, Insightful

    The main problems here are compatability and demand. First, demand... The people don't need it. So, they won't use it. That's easy. The people in this article were all wrong for this stuff. They will NEVER use 20% of it.

    Second, compatability. We all know and it is obvious to most people that this stuff all becomes 10 times cooler when it works with other stuff. When I buy a new X, it would be totally awesome if it will integrate with my Q, R, S, and V. Well, open standards certainly won't make much money for the manufacturers, so they don't work very well together. Heck, even all my Sony stuff has problems playing nice together. And especially the really cool features will never integrate.

    Last, but not least, they kids are gonna ruin it all anyway. So to hell with it. Read a book. Take the $15,000 and put it in the kids' college funds.

    --
    "If you want to improve, be content to be thought foolish and stupid." - Epictetus
  15. If that's geeky, then you can have it. by waxmop · · Score: 4, Insightful

    Now that being geeky is seen a cool trait, marketers are now buslily redefining the label to describe people that spend lots of money on high-fashion electronics.

    Why are we letting this happen? Which is more impressive: owning a lot of expensive hardware, or turning outdated junk into useful tools?

    1. Re:If that's geeky, then you can have it. by Xerithane · · Score: 4, Funny

      Which is more impressive: owning a lot of expensive hardware, or turning outdated junk into useful tools?

      Translation: Having a bigger dick, or knowing how to use it?

      --
      Dacels Jewelers can't be trusted.
  16. It's a sham by Eponymous+Cowboy · · Score: 5, Insightful
    From the article:
    On the way out they pick up a MAG Innovision 17-inch CRT monitor for a hundred bucks, hop in the Chevy Malibu rental, and floor it back to the Burkes'.
    I, too, had a 17" MAG CRT monitor--in 1990. These so called "geeks" should be able to do a heck of a lot better than a 17" CRT if their goal is to bring the family "up to date." I lost all faith in them after reading that. As far as I can tell, they did nothing more than buy whatever was on page two of the Best Buy circular that week.

    The idea as a whole is intriguing, but with posers instead of real geeks, it's pretty pointless.
    --
    It's hard for thee to kick against the pricks.
  17. Linux for the Average Guy by barryfandango · · Score: 5, Funny

    [Geek] Okay, now you're running Linux! Your computer will run faster and be more stable. Also it's politically and morally superior, and the software is all free!

    [AverageGuy] Awesome, thanks! So what games are on here?

    [Geek] I have to go now.

    --
    In all matters of opinion, our adversaries are insane. -Oscar Wilde
  18. Ha! by Lumpy · · Score: 4, Informative

    Most Geeks dont know what DVD player to buy.

    Pioneer Elete series? Or do we go for the Carver Studio series? or do we go for even better? or are we happy with the sub $400.00 junk at best buy?

    Most of the decisions are made based on preference as is you went for the "best" based on research and actual reviews $15,000.00 is not anywhere near enough money.

    I can spend $15,000.00 on the PC,home netowrking and home server alone.

    for the average Joe, the best DVD player to buy is the $59.00 APEX cheapie.. they will be happy with the picture on their 29 inch tv. and it's the one I reccomend to all my relatives as it's dirt cheap / throw away type appliance if the kids break it. plus it does a better job than the playstation2 or Xbox.

    unless you have a HD tv or projector that can handle the progressive output buying a "good" player is a waste of money.. and most "geeks" wont admit that buying the cheapest is the best for the average joe.

    --
    Do not look at laser with remaining good eye.
  19. Imposters!!!!!! by Kruid · · Score: 3, Insightful

    "Day Two The now fully assembled geek team pulls up to the Burkes' house at 9 a.m. " No real geek, given $15K to play with for 3 days, is going home/hotel to sleep!! Who are they trying to kid??? -k

    --
    Your mind moves quicker than a nun's first curry. - A. Rimmer
  20. Damn, it's time for lunch when... by justMichael · · Score: 5, Funny

    You read the end of the article as

    They pause. Ross fingers his goatse...

    instead of

    They pause. Ross fingers his goatee...

    Damn you /.

  21. why it doesn't work by spoonyfork · · Score: 3, Interesting

    Heistad grilled them on their tech needs--really, all they wanted to do was send digital pictures of the kids to Grandma. Heistad came back with a shopping list that would get them that, plus a home theater, a wireless network, new computing, a tricked-out music system, and GPS positioning capabilities.

    Not only did the family not want the technology but had what they didn't want "forced" on them. This is the problem with mass consumerism of entertainment technology. You don't need it. It isn't even cool if you think about it.

    • Crappy pop music doesn't sound any better on outrageously huge speakers and expensive audio system.
    • The TV show "Friends" certainly isn't any funnier on a 90" plasma HDTV.
    • GPS is only helpful if you don't know where you and you know where you want to go. Besides, who needs to know the lat/lon of the dry cleaners?
    • Computer and console games like Grand Theft Auto X, Everquest, Star Wars Galaxies, and Sims still suck and disconnect you from society whether on a slow computer or fast one.
    The parents should do their kids a favor and sell all that crap. Keep a decent notebook and digital camera around for the pictures to grandma and email. Buy the kids some books, take them to the parks, get them involved in their community.

    All of that useless tech is going to kill your culture.

    --
    Speak truth to power.
    1. Re:why it doesn't work by Bugmaster · · Score: 4, Insightful
      Technology is like a knife. It's not inherently good or bad; it all depends on how you wield it.
      • Trance sounds better on an expensive audio system
      • Anime and The Matrix sure look better on a 90" plasma HDTV
      • GPS is very helpful if you're planning to go to that hacker convention three cities away
      • Computer and console games like Tetris will bring you hours of joy
      See what I mean ? I just rearranged your list a bit, and now it sounds a lot better, doesn't it ? So what's the conclusion: only geeks deserve the latest tech gadgets ?

      No. The conclusion is that you shouldn't be so arrogant as to assume that you're the final arbiter of what kind of toys other people deserve. If I want to watch Friends and listen to Celine Dion, you bet your ass I want to be able to enjoy it full-size, full-color, with high dynamic range. It's not your place to stop me.

      --
      >|<*:=
  22. Re:programmed my vcr by The+Mayor · · Score: 4, Funny

    I've got my TiVo, VCR, & TV on a UPS. That solves the flashing 12:00 problem most of the time.

    --
    --Be human.
  23. Queer Eye + Geek Eye = ???? by teamhasnoi · · Score: 4, Funny
    "Helloooo...1997 called, they want their Moo Cow Gateway back!"

    "You call this a wireless mouse? More like a wireless HOUSE!"

    "Hmm. I like what you've done with this cabling - it's very Feng-Schwing!"

    "I hope you're going for a grainy, 'Kiss me Deadly' sort of thing with this greyscale monitor!"

    "Nice X-Box! Can we move in? And the controllers...I haven't seen anything that big since we did Kevin Mitnik..ss house... ahem.."

  24. Short-sighted approach by Infonaut · · Score: 4, Insightful
    Do it as fast as possible.

    Throw money at the problem.

    Don't think long term. Remain fixated on the short-term.

    I've taught basic Internet and computer skills classes to a wide variety of people, all over the US. In doing so I've found that the only way to really make something stick is to actually sit them in front of the computer and have them learn by doing. The "three geeks and $15k" method is like a Microsoft Windows wizard. It may help you with the problem at hand, but it's not revealing anything about the hows and whys behind the problem.

    In short, the end user isn't learning. They're still beholden to the geeks, because as soon as the carefully orchestrated setup hits a snafu, Abbie Normal won't know how to fix that problem.

    Immersive, hands-on teaching works. It takes time and patience. Unfortunately neither are in ample supply these days, so everyone keeps on looking for silver bullet "solutions". This attitude is everywhere, even in large corporations, where managers want the latest shiny packaged product, because they actually believe that they can get results without having to learn anything first.

    The computer industry is a victim of its own hype. Or rather, society is a victim of the industry hype. If we actually acknowledged the value of learning, we might collectively be able to harness the power of computers instead of spending huge chunks of time dealing with trivial annoyances.

    --
    Read the EFF's Fair Use FAQ
  25. Utter failure. by sahala · · Score: 5, Insightful
    The 3 geeks were setting up stuff that they themselves would enjoy. They didn't focus on what the family really desired, nor did any analysis of any real goals. That's not to say that other "improvement" shows do any better...most of them overlook this obvious, but important, step in the process.

    Ahh...and the remotes. This is the kind of stuff that has ALWAYS needed a lot of work. Check out this Cooper article on an elegant solution.

  26. Coming next week on TDC/TLC by irving47 · · Score: 3, Funny

    MONSTER DATA CENTER!

    --
    I had a sucky sig.
  27. GPS? by donutz · · Score: 5, Funny

    HA! You think a group of geeks would only buy a camera and maybe a new PC? HA! GPS is definitely needed to send photos to grandma.

    GPS: Know your exact location in your own home!

    Without GPS:
    Wife: "Kids, dinnertime!"
    (no answer)
    Husband: "Maybe they're in the toy room, dear!"

    With GPS:
    Wife: "Kids, dinnertime!"
    (no answer)
    Husband: "Kids are at 33 56' 52" N, 118 8' 5" W, dear!"

  28. $15k wasted by r_j_prahad · · Score: 4, Funny

    These turds blew $15,000 on gizmos and gadgets for a family that only wanted to send pix of the kids to Granny? Talk about scope creep....

  29. the geeks by corian · · Score: 4, Funny
    What happens when even the geeks can't get it work?


    If that happens, they send someone out to buy them a preposition.

  30. I call BS by Obiwan+Kenobi · · Score: 4, Informative

    No, the cheapest is not best for the average joe.

    The best for the average joe is the most reliable, and the best bang for the buck.

    Did they need progressive scan? Well, if you're going to blow $4k on a TV, get the people the equipment to carry the best signal and hook em up with a nice sound system as well.

    When someone who doesn't know anything about DVD asks me what to buy, I tell em Sony. Sony's aren't the cheapest, but they make a nice $100 or so model and those stand up over time.

    I had a Toshiba that burnt out in a year. I know three different people who bought those $69 Apex pieces of shit and the best one lasted six months.

    You get what you pay for, and suggesting Apex to your friends or family will just make sure they don't ask you for your advice ever again...

    1. Re:I call BS by swilver · · Score: 5, Funny
      ...suggesting Apex to your friends or family will just make sure they don't ask you for your advice ever again...
      That's perfect, I'll recommend it to all my friends and relatives right away!!
  31. They were almost there. by SuperKendall · · Score: 3, Insightful

    They did buy a Powerbook and Airport base station - which they designated for use in reading email!! Then they bought a $699 Best Buy PC to handle the tasks of camera mounting and digital video editing. Madness!!

    They should have gone one way or the other (I'd have gone Mac myself), but introducing a mixed system to non-tech people is not a good plan. They basically demonstrated no degree of ability to interconnect systems, where all the REALLY cool features you could have nowadays come from.

    The interesting thing to me is that these guys, being geeks, must read /. - where is the post from them outlining more detail?

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  32. What's that? by dmayle · · Score: 3, Funny

    "The PC sports a 2.08GHz XP processor"

    XP processor, what's that? Is that what I use to run Windows 97 for my Outlook Explorer?

  33. What is the opposite of 'geek'? by OECD · · Score: 4, Interesting
    Geek Eye for the Average Guy? It seems like we need a term for the opposite of geek (I'm not ready to concede 'average guy', though you could make an argument there.) Preferably, it'd be a single syllable word, like "gay" or "straight" or even "geek".

    I'm going to suggest "mug". It seems to have gone unused since the 40's--"Hey, you mug!"--so we might as well dust it off. Plus, it suggests "Muggles".

    --
    One man's -1 Flamebait is another man's +5 Funny.
  34. Setting up is not really the problem by interstellar_donkey · · Score: 4, Insightful

    As a geek who has set up AV and computer systems for 'average' family members, I've found that getting the thing working is by far the easy part.

    It's when you say goodbye and leave the house that the problems start happining. Computer drivers become muddled. Wifi networks magically stop connecting. Stereo settings become off.

    And you end up dreding answering your phone because you're going to have to do tech support.

    To the average person, keeping a hi tech setup in good working order is difficult. (My stereo doesn't work. After hours of troubleshooting over the phone, you discover it's because they hit the 'a' speaker button while cleaning the recevier).

    Keeping a computer system in top condition is even harder. "Of course I clicked on that attachment. It said it was from microsoft and it would clean the virus out of my computer".

    --
    The Internet is generally stupid