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Cable Companies Reject Tiered Pricing Model

The Lynxpro submits this Investor's Business Daily article carried on Yahoo!, writing "It details how the Cable Companies are resisting a pricing this competition with DSL providers by resisting tiered pricing models. The article highlights how Time Warner Cable and Comcast are both bringing access speeds back to 3Mbps without any price increases. What the article fails to mention is that is the very speed rate @Home offered before going into bankruptcy. The cable companies formerly partnered with @Home reduced access speeds when they resumed their own services in the wake of the @Home implosion." I wonder if (low-speed) Internet access will ever be just another basic-cable feature.

58 of 300 comments (clear)

  1. Re:3mbps is still better by efishta · · Score: 2, Insightful

    true but that T1 is synchronous - downstream speed = upstream speed , whereas Comcast does 1.8 down, and 256k up. man it'd be sweet if I could run an FTP at 183 KB/s upload speed... I'd be sure to spread the wealth around :) *wink*

  2. Basic Internet w/cable? by Renraku · · Score: 4, Interesting

    That's a pretty good idea.

    Make basic cable come with a username/password and leave support at that. No tech support, no customer service, just a low speed (100k down, 30k up or something) thing for users of whatever cable service. If you want tech/CS/more speed, you'll pay the premium!

    --
    Job? I don't have time to get a job! Who will sit around and bitch about being broke and unemployed then?
    1. Re:Basic Internet w/cable? by YrWrstNtmr · · Score: 3, Insightful

      Make basic cable come with a username/password and leave support at that. No tech support, no customer service, just a low speed (100k down, 30k up or something) thing for users of whatever cable service. If you want tech/CS/more speed, you'll pay the premium!

      The very people who would use that are most in need of support, etc.

      Installation, configuration, "how do I". Maybe once PC's become as easy to use as a TV will that work. Maybe.

    2. Re:Basic Internet w/cable? by scoove · · Score: 2, Informative

      Maybe once PC's become as easy to use as a TV will that work. Maybe.

      Maybe not. Had a customer support meeting today to review what our broadband operation is dealing with. The top ten?

      - I lost my password (pppoe logins). Need reset
      - I can't type my password right
      - My Internet doesn't work (something unplugged, someone goofed up IP settings, etc)
      - Virus/Trojan/Worm infections
      - Pop-Up annoyances and requests to tell the Internet to stop sending them to the user
      - Home network disasters
      - Microsoft Word, Excel, etc. application help (yes, apparently your broadband provider is supposed to provide this help for free. Why do they call? "Who else would I call? I don't know anyone else who knows Word!")

      Broadband without support? Good luck. We specify what support is and isn't provided, and we still get "SEP" (somebody elses problem) issues more than any issue related to a customer's broadband service.

      *scoove*

  3. @Home was slower by rruvin · · Score: 3, Interesting
    I'm in Canada and had Rogers@Home before @Home folded and Rogers took over running its portion of the network.

    The speed was never 3 mbps; it was 1.5 at best.

    These days, of course, while the advertised speed is still 1.5, I'm lucky to get 800 kbps. Repeated phone calls to Rogers have resulted in absolutely no action, and I'm considering switching to DSL.

  4. Re:3mbps is still better by wobblie · · Score: 3, Informative

    Cable modems can go 10Mb/sec upstream and downstream. The capping is artificial, but does reflect real concerns about bandwidth management on a large shared network - obviously they can't give everyone 10Mb up and down.

    Typically, though a T1 is more reliable than HFC.

  5. Let's take a step back... by moehoward · · Score: 3, Insightful

    I've been using alternative providers in the past 5 years. What is cable like these days in terms of services? Are you allowed to host at all? Do they offer a tier for business users who want to host or is hosting or running anything on any port just plain disallowed?

    I guess I'd like to compare apples to apples when comparing to DSL or broadband wireless.

    What are outages like? How often? How long do they last? What's the "real" upload speed vs. download speed? How are ping times to common sites as compared to other types of services?

    I think we can use a quick discussion of these topics just so we're all on the same page.

    I left the cable world because of many/all of these issues. I still see people struggling with them. What's it really like with cable, though? Do I just have a few bad experiences?

    --
    "If you want to improve, be content to be thought foolish and stupid." - Epictetus
  6. Nice non-sequitur by Distan · · Score: 5, Funny

    Didja notice at the end of the article:

    The Recording Industry Association of America (news - web sites) has asked broadband service providers to crack down on subscribers that illegally share music over the Internet.

    Other than the tenuous link to upload speeds, that had nothing to do with the rest of the news story. It may just as well ended with:

    Many broadband subscribers use their connection to view pornography. The Pope, who once watched cable television, is opposed to pornography.

  7. Competition by BWJones · · Score: 4, Insightful

    Hrmmm. I really like the idea of basic cable coming with internet access. This sort of thing was what deregulation was supposed to be about. More products for cheaper given the open competition. Rather what has happened ever since cable deregulation has been a steady increase in the price of cable (from $9.00 to almost $50.00). And while the number of channels has increased, I am still getting the same channels I always watched, but my cable company has bundled in lots of shopping channels I don't want and I don't want to pay for. How difficult is it to simply give me the products I want to pay for? Give me 1) Broadband internet access 2) the History channel 3) the Learning channel 4) Discovery 5) CNN's 6)CSPAN 7)FoodTV 8) Speedvision 9) ESPN and perhaps a few others. The rest is just noise that I don't want to pay for and never watch.

    So, at most 15 channels plus broadband should run what $25-30? They can have the other 70 channels.

    --
    Visit Jonesblog and say hello.
    1. Re:Competition by Realistic_Dragon · · Score: 2, Interesting

      So, at most 15 channels plus broadband should run what $25-30? They can have the other 70 channels.

      Home shopping channels pay for the privilage of piping their crap into your homes.

      Don't get them, and the cost will rise - at least its easier not to watch than ads WHICH HAVE THE DAMN VOLUME TURNED UP. Even the BBC do that now :o(

      --
      Beep beep.
    2. Re:Competition by guacamolefoo · · Score: 5, Informative

      How difficult is it to simply give me the products I want to pay for? Give me 1) Broadband internet access 2) the History channel 3) the Learning channel 4) Discovery 5) CNN's 6)CSPAN 7)FoodTV 8) Speedvision 9) ESPN and perhaps a few others. The rest is just noise that I don't want to pay for and never watch.

      So, at most 15 channels plus broadband should run what $25-30? They can have the other 70 channels.


      Something that you may not be aware of is that many channels are part of package deals with cable companies. If you want CNN, you have to carry TBS. If you want ESPN, you have to carry ESPN2, ABC's family channel thingy, etc.

      Also, the prices charged for individual channels, such as ESPN, are quite high per cable subscriber. You aren't just paying for access to cable -- you are paying for the content as well even if you are just getting basic (since this usually is more than just local channels and shopping channels). Other than the local channels (which must be carried) and the shopping channels (which pay your cable company to be on their system), each channel has a cost to the system that carries it. Not surprisingly, ESPN and CNN are among the most-expensive cable channels because everyone wants them. Throw in the package deals and the cost of the cable plant, and the "basic" cable cost soon gets fairly high.

      Your cable bill can be viewed as several separate and discrete components: cost recovery for the cable plant, overhead (ads, customer services, truck rolls, etc.), profit margin, content costs, and premium content costs (which are recovered by higher charges for premium packages). Municipalities also get money from the deals that they cut from the cable companies to provide service in your area (franchise feess/taxes).

      If you want internet access or better basic cable options, a good idea is to mobilize people significantly in advance of the time that a franchise agreement for your municipality is about to expire. Let your local elected officials know what you think is important and organize a group of people so it's not just one person nagging. More often than you might suspect, the local board in charge of such things will consider your input.

      The local chamber of commerce is a good place to start rallying the troops as well -- many local chambers are in favor of the idea of expanding broadband access, as it helps businesses as well as consumers. They might be willing to agitate with you or at least at the same time as you. If a local board sees people coming out of the woodwork on an issue, they are less likely to rubber stamp whatever is dumped into their laps by the cable company.

      Someone with a better knowledge of the cable industry can fill in the details on component costs better than I can, but this is my general understanding of how things work with cable price policies.

      GF.

  8. Frustrating... by Short+Circuit · · Score: 4, Insightful

    As someone who doesn't have or want cable for television, I find it constantly frustrating that internet access is being bundled with it, and can't be had without at least "basic cable"

    For the record, our TV hooks up to our DVD player and VCR. Just starting on season 6 of STTNG this week. Hope to get DS9 soon.

    1. Re:Frustrating... by Phroggy · · Score: 2, Insightful

      I can't give up my home phone line for a cell phone, because I'd lose my DSL.

      If you don't want cable TV or a normal phone line, you're pretty much out of luck.

      Needless to say, I'm not a huge fan of the FCC, whom I hold largely responsible for the current state of affairs.

      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    2. Re:Frustrating... by angle_slam · · Score: 2, Informative

      Depends on your location. Out in Phoenix, Cox does make available high-speed internet without cable TV.

    3. Re:Frustrating... by Klaruz · · Score: 2, Interesting

      Man, if speakeasy made something like that easy to do, I'd switch in a heartbeat. Not even easy, just some help dealing with the telco. Cox here isn't bad for speed, but I'm getting sick of not even being able to do basic tasks like send email (outgoing 25 blocked) or ftp (incomming 21 and 80 blocked) into my home computer. As it is, I ditched my POTS line 5 years ago, and I'm never going back.

  9. Another option by boatboy · · Score: 2, Informative

    A few months back, I found a deal with Earthlink's cable service that was about $10 cheaper/mo than Time Warner. Plus you get a much cleaner ISP- better Usenet servers, webmail, dialup access, etc. Funny thing is, the bill still comes from Time Warner with a "Earthlink" line item! Anyway, I've never had much problem with the speed, and haven't got kicked for badwidth over-use (yet).

  10. Re:3mbps is still better by realdpk · · Score: 2, Interesting

    Not everyone wants speed, but does want easy-to-read bills (no need to have a phone line + separate ISP account, have both for potentially far less), and cheap internet access. always-on is nice, too, and doesn't require high-speed access to appreciate.

    As long as it's all low latency, I'd be happy with a slower cable modem (for less money). The latency is the main thing I'm concerned with.

  11. Re:3mbps is still better by titzandkunt · · Score: 3, Funny


    Try saturating your 512k 24*7*52, and see how long it lasts.

    You rent a T1, you got 1.5MBPS up and down until the cows come home or you get bored. And cows aren't noted conversationalists, mark you.

    T&K.

    --
    Political language ... is designed to make lies sound truthful and murder respectable...
  12. Charter Communications is doing this also... by altek · · Score: 2, Informative

    At least in the Madison, WI area. They bought @home's infastructure here, and I had the 768k service until this week, when they knocked me up to 2MB service at no extra charge.. Bandwidth testers show that I'm getting pretty close to that. yippeee!!

    --
    THE MAGIC WORDS ARE SQUEAMISH OSSIFRAGE
  13. Bandwidth has NEVER been cheaper by Bodysurf · · Score: 4, Informative

    "What the article fails to mention is that is the very speed rate @Home offered before going into bankruptcy. "

    That was years ago. Bandwidth has gotten a hell of a lot cheaper, dirt cheap. In fact, pumping photons around the Internet has never been cheaper. Pesos on the dollar to what it used to be.

    DSL is kicking cable's butt, and this is what cable had to do to be competitive. No big surprise here.

    1. Re:Bandwidth has NEVER been cheaper by rstidman · · Score: 2, Interesting

      Not in my area. Cable has almost total coverage and most folks in my county get 3mbps cable and do not have dsl avilable to them. 384k up seems to be the norm also, which isn't too bad. DSL is a total disappointment in the DC area. No coverage and when there is, it's balls expensive for less than I get with cable. And not even necessarily better upstream.

  14. Negativism by Reckless+Visionary · · Score: 4, Insightful

    Congratulations, you found a way to complain about the fact that Comcast is increasing bandwidth at no extra cost. Anyone here think that's a little negative? What happened to the headline "Comcast Reverses Reduction in Bandwidth"? I'm not some pro-big-business-fuck-the-hackers economist or anything, but isn't that a "good thing"? Competition leading to better service at the same price?

    --
    I think I'll stop here.
    1. Re:Negativism by ReverendRyan · · Score: 2, Interesting

      The ultimate thing we have to complain about is that after ATTBI took over we went from 4-5Mbits (8Mbits peak) to 1Mbit (1.5Mbit peak), for only $7/mo MORE. Thats right, ATTBI REDUCED our service while charging us MORE. Since Comcast took over for ATTBI, they've upped our download cap a bit, trying to be the "good guy"... But it still stands that we're getting less and paying more than what we signed up for.

    2. Re:Negativism by Reckless+Visionary · · Score: 2, Insightful

      Yep, that would certainly upset me. I guess it's all about timing. I signed up for the current status quo and find my service being increased at no extra cost, so I guess it's all about perspective.

      --
      I think I'll stop here.
    3. Re:Negativism by 4iedBandit · · Score: 2, Interesting
      Congratulations, you found a way to complain about the fact that Comcast is increasing bandwidth at no extra cost. Anyone here think that's a little negative?

      Not really. If you consider the fact that @Home gave me that speed to start with and between ATT and Comcast they've raised my rates twice. Once because I own my cable modem instead of renting theirs, and the second time because I don't want cable TV.

      I'll view this as positive when my rates go down. Don't be fooled. Most people don't use the full bandwidth available to them. This is just a marketing ploy to make you think you're getting more. Did you consider that cable is a shared network? If eveyone on your node is downloading the latest RedHat iso's do you really think you're going to see anything close to that 3MB/sec?

      The only positive thing about this is the hope that the telco's will get scared and upgrade their DSL equipment so I can actually be their customer.

      --
      "The avalanch has already started, it is too late for the pebbles to vote." -Kosh
    4. Re:Negativism by GSloop · · Score: 2, Funny

      "Hey, my name's Guido. I want $100 protection racket. I'd normally break both your legs for free, but since Bruno's competing with me now, I'll only sprain your arm and break a few windows."

      "Hey, what's yous gettn so upset about? This here competition thing. It's a good thing - ya hear! I wanna hear some thanks, ya ungrateful prick!"

      *grin*

      Cheers,
      Greg

  15. Reality sinking in... by JayBlalock · · Score: 2, Interesting
    I really think all this represents is them finally admitting that, after over a decade of universal unmetered service, the customers were simply NOT going to accept moving to a metered or tiered plan. I was working for Road Runner tech support when they first began thinking over the idea - the next day was filled with calls from outraged customers (who, granted, were not bright enough to distinguish the numbers for "customer service" and "technical support") screaming at me about how they'd quit if we increased their bill.

    Not fun.

    --
    Bush: He's Liberal in all the wrong ways.
  16. Cox has tiered structure by doormat · · Score: 2, Informative

    $30/mo for 128/128
    $40/mo for 1.5/128
    $50/mo for 3/256

    (assuming you have cable TV) 1 IP, 5 or so email addresses, regular residential crap...

    or... (what I pay for)

    $80/mo for 3/256, 8 real IPs, 1 static IP, no transfer cap, better (business level) tech support

    Cox HSD

    --
    The Doormat

    If you're not outraged, then you're not paying attention.
  17. Back in the day.... by macshune · · Score: 4, Interesting

    Right when cable came to my neighborhood about 4 year ago, there wasn't an upstream cap (or a tv cable block, either:). No one else on my node had @home, so it was the de-facto way to send & receive files between my roommates computers (why we just didn't use the local network is beyond me).

    Later on when I worked for @Home/AT&T Broadband, I almost got my access shut off because I'd uploaded 3 gigs of mp3s to my girlfriend's iMac. But since I worked there, they let it slide.

    I think the fastest connection we ever observed installing those modems was 8mbps.

  18. Re:Prices... by rstidman · · Score: 2, Funny

    Not too be too critical but that was a really fragmented thought. Each sentence seemed to mean little in context with the other sentences.

  19. You'll have better luck... by justMichael · · Score: 4, Informative

    If you look for those answers on Broadband Reports

  20. Re:3mbps is still better by wfberg · · Score: 4, Interesting

    Cable modems can go 10Mb/sec upstream and downstream. The capping is artificial, but does reflect real concerns about bandwidth management on a large shared network - obviously they can't give everyone 10Mb up and down.

    Actually, the rate for downstream is more in the general area of 54Mbps per television channel sacrificed for internettraffic. Unfortunately the upstream is more limited; the cable networks were designed to broadcast, and even when they did conceive interactivity, the amount of bandwidth (in terms of Mhz ranges) set aside for the return-channel was rather limited; and there's obviously a limit to how many times you can 'split up' a neighborhood in 'subnets' that have a separate head-end each.

    The whole 'cable is shared bandwidth' is somewhat of a thing of the past given that pretty much every one is using (euro)DOCSIS these days, which actually does TDMA - but the availability of upstream bandwidth can still be a bottleneck.

    --
    SCO employee? Check out the bounty
  21. Depended on the node..and the number of people by Mashiki · · Score: 2, Interesting

    As the subject says, depends on the node your on. I'm also on rogers, and before they slashed everyone back to 1.5Mbps I used to get at "best" 2710kbps, now the best I've pulled is 1305kbps this is on non-docsis, normally I'll pull around 800-1100kbps. I'm on a TCM200 actually, but they are starting to do a test run on the non-docsis modems bringing them back up the to the 3000kbps range, in short periods in different area's. The best I've seen since their "testing" has begun is 1900kbps.

    I won't say rogers doesn't have it problems, it stinks to high hell it's only taken me 3 weeks to actually get a damn truck rolling and to get someon to come out and look at my connection...with any luck someone might be here in the next couple of days.

    --
    Om, nomnomnom...
  22. Double edged sword for cable operators by ctwxman · · Score: 3, Insightful

    The cable operators face a really difficult choice as far as speed and bandwidth is concerned. Remember, high speed access is only one of the products hey sell. They are also making significant income from pay-per-view and premium channels.

    With higher speed access, some program originators might decide to cut out the cable operators entirely. For instance, my wife and I subscribe to MLB's Philadelphia Phillies broadcast over the Internet. This year, MLB added video, with surprisingly good quality.

    But, with this MLB package, my cable company, as the carrier, gets nothing. If this were a pay-per-view event, they'd be a profit participant. And, who's to say some movie channel or sports channel or any kind of broadcaster or cablecaster might find it more economically viable to cut of the cable middleman and do the same thing?

    This is one reason I worry about cable and telcos as the primary high speed gatekeepers. Telcos have their own issues with VOIP.

    It will be interesting to see this all play out. Will cable companies see it in their best interest to give us this broad pipe only to watch us cut their throats with it?

  23. Re:Prices... by PhoenixFlare · · Score: 2, Interesting

    Oh wait, I "need" a new cablemodem and $45/month for each computer in my house. Thanks Cablevision.

    For all their big-company evilness, this is why I love Time Warner at the moment...Friendly to multiple systems behind a router(they offered to help set up a home network when I signed up, even), they haven't batted an eye after i've downloaded 12+ gig of files over the last couple weeks, almost zero downtime, and now this.

  24. Really fast ;-) by leighklotz · · Score: 5, Funny

    Last weekend I got a call from Comcast offering me Cable Internet service for an introductory rate of $21.95/mo. I asked how fast and the telecaller said, "Six hundred and thirty five gigabytes." I said, "Per month? Per hour? Per second?" She said, "Per second, sir."

    I asked, "Can I run servers?"
    She said, "Yes sir!"
    I said, "On port 80 and port 25?"
    She said, "On all ports, sir."

    I said, "Before I sign up I'd like to speak to your supervisor to confirm this great deal."

    Sadly, the deal evaporated when I got to speak the the sympathiser, but she was interested in what I wanted. I told her I had 1Mb/1Mb symmetric access and static 8 IP addresses, and she asked what they could do to get me to move to Comcast Cable Internet service. I suggested perhaps symmetric service 1.5Mb/1.5Mb would be nice, or perhaps 3Mb down and a portable Class C netblock to do multi-homing with my current 1Mb SDSL uplink. She wrote it all down and said she'd pass my request along.

    I'm still smarting at the lose of the 635GB/sec downlink for $21.95/mo though!

    1. Re:Really fast ;-) by Ceadda · · Score: 2, Funny

      About on the same level as the phone call I had the other day setting up cable internet for my mother. Shes moving to a town with cable internet, so I got her an appointment for hookup the 20th next month. They asked what OS for setup. I said linux. Their like... "huh? Whats that?" Their definition of setup. "Plug in cable modem, plug in ethernet, make sure it works. Download/install 50Mb uneeded software." The stupidist part being that you dont need any of their software to get online, and in fact, the first thing I did was swap for linux and lose all the software! lol Even funnier are the home setup kits. You know the kind. The ones with the diagrams and 100 page manual that explain in detail everything... when all you need to do is 1. Plug coaxial cable into modem, and into wall jack. 2. Plug ethernet cord into modem, and computer. 3. Turn on computer. And gee look you have cable internet. heh

      --
      *There's Klingons on the starboard bow, scrape em off Jim!*
  25. Impending Broadband Slowdown? by Mr.+Ophidian+Jones · · Score: 4, Interesting

    Better would be to focus on the slowdown of American broadband. When it was first rolled out there were no caps whatsoever and it was generally allowed to run at the speed that the equipment could handle. So the average DSL user ran over 3mbit in some cases if they had good lines. Uncapped both directions.

    Then came the abusers and greed of the communications companies and today you see the extreme chokehold on the broadband today. SBC's base package for DSL is 384/128k dn/up compared to Verizon's 768k-1.544M/128k and the cable companies provide service comparable to Verizon.

    New trends are starting to take hold in some areas with Verizon Wireless rolling out EvDO 3G which can run upwards of 2.3M and Verizon Landline (Seperate companies) is testing 2M+ speeds in certain (Lucky) markets with future plans to turn up the dial on broadband.

    While those trends are nice to see you still have many who still have dialup due to cost and some worse off areas still cannot get a better connection than 26600kbps!

    Interestingly people have pointed out monopolies. There is basically 1 telepone company in South Korea. Korean Telecom and a handfull of offshots after other companies were allowed to spring up but I'd say 90% of that country is serviced by KT and TMK there is only one cable company there. So it's questionable if more competition really is the answer (Korea may regulate, the us de-regulates)

    I'm not sure what goes on in Japan but I would suspect nearly the same situation there also but you'll have to understand both countries until very recently had complete conglomerates (Sp?) of many things from electronics to communications systems. Now there is free market competition but not in the manner of how the US Govt mandated AT&T split up those companies were just forced to allow competition to "try" to work their way into a established system. Which probably will work becuase the exec's of those companies realize given choice people will pick the better company that provides them value.

  26. Re:Prices... by scovetta · · Score: 4, Funny

    I noticed that too, sorry, I'm normally hungrier at this hour, and my stapler is broken.

    --
    Wer mit Ungeheuern kämpft, mag zusehn, dass er nicht dabei zum Ungeheuer wird. --Nietzsche
  27. Exactly by TubeSteak · · Score: 2, Insightful

    Remeber on /. a while ago, they already started enforcing download limits and wouldn't give a number, just that some comcast(?) guy had DLed too much. Why do I get the feeling they'll be doing that a lot more in the near future?

    --
    [Fuck Beta]
    o0t!
  28. Digital Cable by Detritus · · Score: 2, Interesting
    Several large cable companies have said that they want to move everyone from analog to digital cable. This will allow them to shutdown all of the analog channels, providing a major boost in capacity to their systems. What they are waiting for is a digital cable convertor box that is cheap enough to distribute to all of their analog customers in a free upgrade to digital cable.

    Existing digital cable boxes already have a built-in RF modem to support the program guide and pay-per-view ordering. It probably wouldn't cost much to add an external Ethernet interface for connecting to the user's computer.

    --
    Mea navis aericumbens anguillis abundat
  29. Re:3mbps is still better by BasharTeg · · Score: 3, Informative

    channel rates
    channel BW 16 QAM 64 QAM 256 QAM
    6 MHz (US) 20.9 31.3 41.7
    7 MHz 24.3 36.5 48.7
    8 MHz (Europe) 27.8 41.7 55.6

    user data rates
    channel BW 16 QAM 64 QAM 256 QAM
    6 MHz 19.2 28.8 38.5
    7 MHz 22.4 33.7 44.9
    8 MHz 25.6 38.5 51.3

    Threshold C/N (dB, 10-8 BER)
    QAM
    16 18.8
    64 25.5
    256 31.7

    Motorola CyberSURFR cable modem: 30 Mb/s (shared) downstream in the 65 to 750 MHz band, 768 kb/s (shared), 680 kb/s effective upstream in the 6 to 42 MHz band

    http://www.mot.com/MIMS/Multimedia/whitepapers/c ab lecomm_wpaper.pdf

  30. @HOME 3mb? by hysterik · · Score: 2, Interesting

    I don't think this is quite right. I was an @home customer, and my rate was always 1.5 down, 128k up. Since I've been moved over to comcast, I'm now getting 256k up, and soon to get 3 down. I'm not complaining until they start forcing me to pay for cable tv.

  31. Bandwidth is more expensive by scoove · · Score: 3, Insightful

    Bandwidth has gotten a hell of a lot cheaper, dirt cheap. In fact, pumping photons around the Internet has never been cheaper.

    Says who? Sprint, UUNET, etc. have all jacked prices. Typical is 10% across the board each year in the past - on top of "old" pricing. Deals for highly discounted wholesale bandwidth are no where as competitive as the peak of dot-com - why? There simply isn't the competition anymore (and not enough people giving it away to make up for a little bit of cost).

    DSL is kicking cable's butt, and this is what cable had to do to be competitive.

    Actually, cable's doing this but for a different reason. Cable operators have generally failed to implement layer two over layer two/three protocols that allow them to rate shape customers effectively. Yes, they do have controls but overall they're pretty raw compared to mechanisms like PPPoE that is more common in DSL land.

    The solution for the cable provides is to solve this by overengineering and using brute force. That's why you'll see 3 Mbps/1 Mbps type profiles, but at 9pm, it takes 25 minutes to download a 5 MByte file or dslreports shows you're running 108kbps down, 72kbps up.

    Likewise, you'll find lots of the cable operators in smaller markets abusing their aggregate to the extreme. Yes, it's 3Mbps local, but a single T1 for all to share leaving town.

    Just don't forget, bandwidth is no different than crude oil - it's very supply/demand driven, and right now, those who've survived to be here today in telecom just won't sell cheap anymore.

    *scoove*

  32. Not even close to the same thing.. by nurb432 · · Score: 2, Insightful

    T1 is 1.5 both ways, and its GUARANTEED service..
    cable rates goes all over the place since you are sharing with your entire neighborhood, and you don't get diddly of a guarantee.

    Its the difference between business class and 'home service'..

    --
    ---- Booth was a patriot ----
  33. Re:3mbps is still better by pyrrhonist · · Score: 3, Interesting
    Cable modems can go 10Mb/sec upstream and downstream.

    Cable modems generally have different selections of modulations and frequencies
    that enable many datarates higher than 10Mbps downstream.

    For instance, my Linksys BEFCMU10 has the following specs:

    • Upstream datarate: 320Kbps (QPSK) to 10Mbps (16QAM)
    • Downstream datarate: 30Mbps (64QAM) to 43Mbps (256QAM)
    So the problem isn't the modem, but whatever the head end is using, and environmental factors.
    --
    Show me on the doll where his noodly appendage touched you.
  34. Re:3mbps is still better by GlassUser · · Score: 3, Interesting

    What do you mean? I'd kill to have 384/128 access for an additional $10 a month on my phone or cable bill. I'm sure plenty of other people would too. All I want is a persistent connection that I can share with people in the house that will let me send/rec email and small files quickly on occasion, and maintain a small personal web page. As long as I don't have to wait for it to dial in (this includes PPPoE garbage too), and it's pretty much always there, I'm in.

  35. Re:capped ? by ScrewMaster · · Score: 2, Informative

    No. @Home failed because it was an incredibly poorly run operation that invested almost a BILLION dollars in Blue Mountain Greeting Cards and didn't get squat for it. @Home had continual upper-management turnovers, suffered internecine warfare on a near-Biblical scale and failed because they squandered their resources. Had @Home had decent management they'd still be around today and we wouldn't be dealing with Comcast, and I'd probably still have my 4 Mb/sec. symmetric connection.

    Here, check out this link. It gives some good background on the failure of @Home.

    At Home

    --
    The higher the technology, the sharper that two-edged sword.
  36. Coincidence by Orgasmatron · · Score: 2, Insightful

    What the article fails to mention is that is the very speed rate @Home offered before going into bankruptcy. The cable companies formerly partnered with @Home reduced access speeds when they resumed their own services in the wake of the @Home implosion.

    @Home folded because they are completely worthless. It is easily within the capability of any cable company to run a cable modem ISP. Once that secret got out, @Home's days were numbered.

    @Home was a great idea at first. They had the skills to run an ISP, so they rented themselves out to cable companies. However, the barrier to entry dropped very fast, and all the cable companies realized that they would be more effecient without @Home.

    --
    See that "Preview" button?
  37. Who cares about DL speed? by david_reese · · Score: 2, Interesting
    What about upstream speed? That's what really matters (if we delicately avoid the whole issue of ping times). Not to mention, what's the use of 3Mbps when you're capped on a daily or monthly basis?

    Here's what I think: Cable is getting their asses handed to them by DSL, and they need more marketing to "differentiate" them from DSL (ie, we're faster!!). Then they can (technically correctly) claim this, and win converts.

    I tell ya, I'm about *this* much away from dropping my Comcast connection, since

    1. I cannot get cable internet w/o "basic cable" (if I do I'll be charged $10/mo of fees)
    2. I can't get a reasonable rate for "extended basic" cable which has channels I really want
    3. I don't want to illegally remove their limiter on my premesis.
  38. Charter Communications by _aa_ · · Score: 3, Interesting

    I live in (or around) St. Louis, MO, USA. My area is blessed with the presence of Charter Communications. They are a cable company that does offer tier based pricing.

    Service plans (select one)
    384 K $29.99/month
    2 M $39.99/month

    There's actually a 3rd tier in the middle they don't tell you about on their website. I'm not certain what the specifics are on it. But the tiers are listed as; Bronze (Maximum-crap), Silver (Marginal-crap), and Gold (Minimal-crap).

    Here's what they don't tell you: All upstreams, on all tiers are capped at 150 kilo-bit per second. Regardless of the tier you're paying for, you cannot buy more upstream. This has annoyed me for years. Oh how I long for the days of @home. I am curious why the upstreams are capped as they are. I don't understand why the upstreams are limited as they are. I think that it might be to curb child pornographers and data pir8s, but those activities are illegal. It's not up to my cable provider to thwart such activity.

    It makes me wonder what they're doing with all that extra bandwidth. Their mail servers likely take in significantly more than they put out. Their web servers likely don't consume a relativly large amount of bandwidth. They must have a massive surplus of upstream that they're paying for anyway.

    1. Re:Charter Communications by jriskin · · Score: 2, Informative

      I'm in a canyon community in Los Angeles, and I have Chartercom as well. They've certainly not made me a happy customer. A while ago they did the Gold 1500/384k ($99+10), Silver768/128 and Bronze 384/64 package. Then they did away with the gold all together about a year ago (or more I don't remember) for new customers.

      Anyway, about a week or so ago they got rid of the tiered thing...which sounds like a good thing over all... BUT, the new upgrade was from ANYTHING to 2000/128. So my 1500/384 was 'upgraded' to 2000/128 30% better download 300% worse upload.

      I spent 5 days on tech support trying to fix my problem. Mostly they said "well that's just the way it is now". I ended up getting it fixed via their business division...Although its entirely over priced you can get 1500/384k ($99) and 2000/512k ($149 w/contract) from them if you can afford it. It actually might be $10 cheaper because you don't have to pay the $10 'cable access fee'.

      I hate charter too, but maybe this will help you give more money to a company you don't like.

  39. Uh...what?? by Atario · · Score: 2, Insightful
    DSL is kicking cable's butt, and this is what cable had to do to be competitive. No big surprise here.

    By what measure? According to this recent article in PCWorld Magazine:
    • There are about double the number of cable modem users as DSL users
    • Cablers are more satisfied than DSLers with their service
    • Cable costs less and is faster
    • Cable is installed faster and with fewer problems
    I don't know about you, but that looks like a slam-dunk for cable. Don't get me wrong, I have no love for the cable monopolies. But at the moment, theirs is the best broadband deal. (And don't start telling me about running servers. If you want to run a server, do it right and get rack space.)

    Now. If only the power companies would get off the dime and start their broadband offerings, we could really start heating up the competition...
    --
    "A great democracy must be progressive or it will soon cease to be a great democracy." --Theodore Roosevelt
  40. It isn't the technology by msobkow · · Score: 2, Informative

    I pay for and get 1.5 down, 1.0 up with Access Cable in Regina, SK. I had nothing but problems with Rogers in the GTA, with weekly downtimes of 20-36 hours, very poor download, and pathetic upload speeds. And this was on a shub with a whole 7 users, much less the 20+ that they later started rolling. If you actually want the bandwidth, you have to get Roger's commercial links, but make sure you check the fine print on the SLA before signing up. The whole point of a commercial link is to get a static IP and to get a usefull SLA that you can give a lawyer to smack them around with when they continue playing games. The other thing to do is run weekly speed tests, and whenever the bandwidth isn't up to snuff, send them the results along with your complaint. Mention that you're archiving the results, and that you intend to pursue legal action if they continue their breach of contract. After three such reports, have your lawyer draft a legal notice of intent. That will cost you a few dollars (unless you have a lawyer for a friend), but it usually wakes them up to the fact that you aren't some newb who's going to go oooh-aaahhh just because they claim it's high speed. You can also try disabling the DNS forward-first that queries their DNS servers first. As the majority of users are running default Win32 boxen, the DNS servers for cable and DSL ISPs tend to be woefully inadequate for the request volume they deal with. My own page load times have dropped by 40% by removing the ISP's DNS servers from the equation. (Yes, I know that's not nice, but if the ISP won't provide capacity, you have to do what you can to get around it.) You should also be aware that once you pass about 256Mbit, you stop seeing a real difference for "normal" surfing. You're spending so much time doing DNS lookups for all the )@%&)@%&)@&% banner advertising on most pages that the actual content transfer is a mere fraction of the time the page takes to load.

    --
    I do not fail; I succeed at finding out what does not work.
  41. Re:3mbps is still better by TheCrazyFinn · · Score: 2, Informative

    LinuxInDallas is correct. DSL is either Symetric (SDSL or IDSL) or Asymetric (ADSL). A T1 is always Symetric.

    Synchronous refers how the communications work, not whether or not the upload and dowload speeds are the same. I'm too tired to get into the difference between Sync and Async connections though.

    --
    "You've got an invalid haircut" -Warren Zevon - Life'll Kill Ya
  42. Let's try that again by msobkow · · Score: 2, Informative

    I pay for and get 1.5 down, 1.0 up with Access Cable in Regina, SK. I had nothing but problems with Rogers in the GTA, with weekly downtimes of 20-36 hours, very poor download, and pathetic upload speeds. And this was on a shub with a whole 7 users, much less the 20+ that they later started rolling.

    If you actually want the bandwidth, you have to get Roger's commercial links, but make sure you check the fine print on the SLA before signing up. The whole point of a commercial link is to get a static IP and to get a usefull SLA that you can give a lawyer to smack them around with when they continue playing games.

    The other thing to do is run weekly speed tests, and whenever the bandwidth isn't up to snuff, send them the results along with your complaint. Mention that you're archiving the results, and that you intend to pursue legal action if they continue their breach of contract.

    After three such reports, have your lawyer draft a legal notice of intent. That will cost you a few dollars (unless you have a lawyer for a friend), but it usually wakes them up to the fact that you aren't some newb who's going to go oooh-aaahhh just because they claim it's high speed.

    You can also try disabling the DNS forward-first that queries their DNS servers first. As the majority of users are running default Win32 boxen, the DNS servers for cable and DSL ISPs tend to be woefully inadequate for the request volume they deal with. My own page load times have dropped by 40% by removing the ISP's DNS servers from the equation. (Yes, I know that's not nice, but if the ISP won't provide capacity, you have to do what you can to get around it.)

    You should also be aware that once you pass about 256Mbit, you stop seeing a real difference for "normal" surfing. You're spending so much time doing DNS lookups for all the )@%&)@%&)@&% banner advertising on most pages that the actual content transfer is a mere fraction of the time the page takes to load.

    (Yes, HTML is easy, until you start bouncing back and forth with vB-syntax boards. I'd love to smack the wanker who came up with that perverse syntax!)

    --
    I do not fail; I succeed at finding out what does not work.
    1. Re:Let's try that again by msobkow · · Score: 2, Informative

      Trivial -- in /etc/named.conf in the options section, you just comment out the forwarders and forward first lines:

      # forwarders { 1.2.3.4; 5.6.7.8; }
      # forward first;

      If you don't have it set up as a caching nameserver first, make sure you have a directory entry like the following to specify where the included config files will be:

      directory "/var/named";

      In addition to the usual localhost and 0.0.127 zones, make sure you have a root zone:

      zone "." in {
      type hint;
      file "root.hint";
      };

      The contents of the /var/named/root.hint file is downloaded from FTP.INTERNIC.NET, and is located in /domain/named.root.

      Restart named ("/etc/rc.d/named restart" under SuSE, or send it a SIGHUP) and you should be getting your domain lookups directly from the root servers instead of your ISP's cache.

      I don't take any credit for figuring it out -- it's part of what you'll learn by going through "Firewalls Complete" (sorry, I forget the author's name and don't have my copy at hand right now.) I hope they issue an updated edition soon -- many of the chapters are based on outdated syntax/releases of the tools involved.

      --
      I do not fail; I succeed at finding out what does not work.
  43. Re:3mbps is still better by titzandkunt · · Score: 2, Insightful


    Couldn't have put it better myself, but what the fuck does all that mean?

    Well with Google + an acronym dictionary, here goes:

    MTTR = Mean Time To Recovery.
    ATM = Asynchronous Transfer Mode.
    CBR = Can Be reached.
    SLA = Service Level Agreement.

    I'm interested to find out my score, but obviously an 733t h4xx0r like me has to stay one jump ahead of the feds. Hmmm, let me see...

    Okay, if all are correct, Letterman will make a Clinton joke, if not, he will announce that he's wearing women's underwear under his suit.

    T&K.

    --
    Political language ... is designed to make lies sound truthful and murder respectable...