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Microsoft Forgets To Renew Hotmail.co.uk

Saint Aardvark writes "The Register is reporting that Microsoft forgot to renew their hotmail.co.uk domain. A Good Samaritan renewed it for them, but was unable to get a response from anyone at Microsoft. Those who forget history are doomed to repeat it."

63 of 375 comments (clear)

  1. Good Samaritan.. by epiphani · · Score: 4, Funny

    Good Samaritan my foot.

    "Hey, I save this domain for you. It'll only cost you $60,000".

    --
    .
    1. Re:Good Samaritan.. by Rude+Turnip · · Score: 4, Funny

      That, or the individual has a Hotmail account and couldn't afford to lose access to his mail.

    2. Re:Good Samaritan.. by EMH_Mark3 · · Score: 3, Funny

      So he pays for a domain but he's too cheap to pay for a POP3 address? Right.

      --
      Burn the land and boil the sea, you can't take the sky from me
    3. Re:Good Samaritan.. by QuackQuack · · Score: 2, Insightful

      $60,000? That's pennies to MS.

      --
      By reading this sig, you agree to the terms of my sig license.
    4. Re:Good Samaritan.. by ConceptJunkie · · Score: 2, Funny

      Yeah, they probably lose that much money a day in wages spent for employees stuck with a blue screen of death.

      --
      You are in a maze of twisty little passages, all alike.
    5. Re:Good Samaritan.. by daveashcroft · · Score: 2, Funny

      Hey! If it wasnt for hotmail i would have NEVER managed to increase my penise size 3-6 inches guaranteed. Thank GOD for generic V!AGRA ;-)

  2. You'd think.. by rylin · · Score: 5, Insightful

    You'd think MS would be clever enough to use a registrar that supports auto-renewal. Like any tucows reseller.

    1. Re:You'd think.. by donnyspi · · Score: 3, Interesting

      you can't. I think 10 years is the limit

    2. Re:You'd think.. by tom.allender · · Score: 4, Interesting
      You'd think that Microsoft would be bright enough to give hotmail.co.uk an MX record so that it actually works.

      The present situation:
      • User enters hotmail.co.uk into browser and it redirects to hotmail.com.
      • User believes that their e-mail address is bleh@hotmail.co.uk and tells people so.
      • Person sends e-mail to bleh@hotmail.co.uk and it bounces.


      Bit annoying.

      hotmail.co.uk doesn't have any DNS records ATM...
    3. Re:You'd think.. by Ruis · · Score: 5, Interesting

      You'd think MS would be a registrar.

  3. They're very lucky by JoshuaDFranklin · · Score: 5, Insightful
    They are very lucky that it's not a porn site now, like russianhistory.org (not href for obvious reasons) and many others.

    Or maybe the porn squatters wouldn't touch it, considering that there might be a public outcry.

    1. Re:They're very lucky by anonymous+loser · · Score: 5, Funny

      How could you pass up a name like hotmail for a gay porn site?

    2. Re:They're very lucky by Tim+C · · Score: 4, Funny

      Apparently you haven't been to hotmale.com Don't ask how I know this.

      That's okay - these days, there's very little shame associated with not being able to type...

    3. Re:They're very lucky by prof187 · · Score: 5, Funny

      Yeah, I have a friend who wanted to buy some rollerblades from Dick's Sporting Goods online. So naturally he goes to www.dicks.com. I think he's still scarred to this day.

      --

      My other sig is an import.
    4. Re:They're very lucky by geekoid · · Score: 2, Funny

      akes you want to get www.freepornsexhereforyou.com and use it as a non-adult site.
      that will teach them.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  4. Is somebody gonna lose their job??? by mesach · · Score: 2, Funny

    It seems to me that the has happened at least 2 times. I hope someone loses their jjob over this.

    Then maybe I can find one, I can make sure that all the domains that microsoft owns are renewed every time they are due, I bet they own a large enough number to make it a full time job too.

    --
    moo.
    1. Re:Is somebody gonna lose their job??? by Patrik_AKA_RedX · · Score: 2, Funny
      I hope someone loses their jjob over this.
      I hope not. Makeing such a mistake would be a very good way to learn to be more carefull with your job. If they hire some one new, he might make the same mistake.
  5. Such an opportunity by freerangegeek · · Score: 5, Funny

    It's too bad the individuals who legally registered these domains (hotmail.co.uk and passport.com) didnt' see fit to turn them over to the EFF or FSF. Even if only $35 was paid by Microsoft to retrieve them, the irony of making Microsoft pay those organizations would have been rich and wonderous.

  6. Doesn't anyone there have a brain? by WIAKywbfatw · · Score: 4, Interesting

    Is it really that hard to assign one person the task of being responsible for domain renewals?

    Jeez, even if that's all somebody did it would be worth paying someone $20,000/year just to avoid serious cock-ups like this one.

    --

    "Accept that some days you are the pigeon, and some days you are the statue." - David Brent, Wernham Hogg
    1. Re:Doesn't anyone there have a brain? by retinaburn · · Score: 2, Insightful

      The problem is the task is an infrequent one for an employee. Often when they leave their job and transition their projects its often easy to forget something you do once a year over the last x years you have worked.

  7. Why, oh, why didn't they redirect to by Anonymous Coward · · Score: 2, Funny

    Goatse.cx?

    I mean, that would guarantee a response from Micro$oft....

  8. Why Should they renew? by dnoyeb · · Score: 2, Informative

    The major organizations have shown that major companies like MS are 'entitled' to domain names similar to their company name, bar none. Thus, their is no need to register for it, no one can take it anyway...

    1. Re:Why Should they renew? by reimero · · Score: 3, Interesting

      Actually, I wonder about this. Since they failed to renew, they demonstrated a lack of interest in protecting that aspect of their name and trademark, effectively relinquishing all claimed rights to that domain. It's one thing to deal with a squatter who is trying to make a buck off your good name, it's another entirely to demonstrate a lack of interest.

      Is there any legal precedent here?

      --

      ----------

      Something clever
  9. Right/left? by grasshoppa · · Score: 4, Funny

    Right hand, this is left hand, come in, over.

    --
    Mod me down with all of your hatred and your journey towards the dark side will be complete!
  10. Re:WHAT THE F$%! by wankledot · · Score: 2, Informative

    Paying to renew it is much different than transfering ownership, or changing the name servers for it. It would have been a lot harder for the person to re-register it for themselves.

    Plus they would have been torn apart later in court. remember, you can only legally steal domain names if you're a bunch of Tree huggin' hippies

    --
    My sig is blank, I typed this by hand.
  11. Weird by Yarn · · Score: 3, Interesting

    I was under the impression that Nominet don't allow re-registration if a domain expires, only if it's explicitly released. My domain lapsed a year or so ago (registrar didn't renew it for me in time) but is still in my name, if inactive. They charge about 80 to reactivate a domain, such a money making exercise.

    --
    -Yarn - Rio Karma: Excellent
  12. hotmale by rf0 · · Score: 2, Funny

    Prehaps someone should just register hotmale.co.uk and point it to them

    Rus

  13. Re:How nice by Anonymous Coward · · Score: 5, Interesting
    Not childish. Probably just extremely embarrassed. This happened before in 1999 with the U.S. Hotmail. When that happened, Microsoft graciously cut a check to Michael Chaney (who helped them out by renewing it with his own money).

    Later on, Mr. Chaney decided that the check was worth some money, so he put it up on Ebay for auction, promising to donate the proceeds to a charity of the buyer's choice.

    My company won that auction and we purchased the check for $7000 which was then immediately donated to the Sisters of the Road Cafe in Portland, Oregon. We've still got the check, a check for $500.

    Microsoft paid Mr. Chaney $500 dollars as a gesture of good will. They didn't have to do that, you know.

    MS is not being childish, they probably are too busy throwing ice water all over themselves to cool off their extreme embarrassment that this has happened twice now.

    (posting anonymously so that nobody can associate my username with the company I work for)

  14. MSs internal domain database? by perler · · Score: 2, Interesting

    how difficult is it for a company to have database for all domainnames they have, and a field "exp_date"? or do they have one and it's accesss based, written in VB?

    PAT

  15. Re:Reward by ericspinder · · Score: 2, Informative

    Well according to that guy's page...

    On January 15, 2000, I received the check from Microsoft for $500, in addition to a new copy of Visual Studio 6.0 (which I need to compile and run the decss program to decode my DVD's so that I can play them under Linux). I put the check up on ebay to raise money for charity.

    --
    The grass is only greener, if you don't take care of your own lawn.
  16. Re:why did he renew it? by pclminion · · Score: 2, Funny
    I don't know why he renewed it this time, but back in 1999 when this happened before, Michael Chaney renewed it because he had a Hotmail email account and dammit, he needed to check his email!

    Makes sense to me!

  17. Re:How nice by squiggleslash · · Score: 4, Interesting
    You could do the Altavista.com thing. Back when the net was young, men were real men, women were real women, and small furry creatures from Silicon Valley were real small furry creatures from Silicon valley, the good people at Digital Equipment Corporation (now a subsidary of HPaq-U-Mart) created a search engine, christened it "Altavista", and gave it a nice, memorable, domain name:
    www.altavista.digital.com
    From DEC's point of view, Altavista was both a nice toy, and a cool technology demo. DEC would make the money from people knowing it was a DEC product and buying DEC software and hardware.

    Then along came a third party, and registered "altavista.com". They set up a site that looked exactly like Altavista.digital.com, except for adverts and a disclaimer at the bottom saying that it wasn't actually the Altavista at www.altavista.digital.com. When a user searched using altavista.com, it redirected the search query to the real thing.

    Digital finally bought the domain after a year or so of confusion and complaints.

    This sort of behaviour is why we can't have nice things.

    --
    You are not alone. This is not normal. None of this is normal.
  18. Webservices and XSD by boatboy · · Score: 3, Interesting

    I've often wondered about this as a potential problem for webservices and to a lesser degree, XSD specs and XML namespaces. Take for example MapPoint.NET - a pretty cool (if overpriced) service that benefits from a webservice model. But say MapPoint.net rolls back- even temporarily-to somewhere else. First, there's a potential security issue: the lucky individual would get tons of requests, possibly including security info. Second, any mission critical apps- would flop until things got squared away. I guess these could all be overcome by good design, such as creating fall-back domains that the client knows to use, but I've yet to hear much talk of doing this.

  19. maximum renewal length by NotAnotherReboot · · Score: 3, Interesting

    Is there some kind of maximum renewal length on these domains? It's not like Microsoft doesn't have the money to pay for 20 years (or longer) of the domain, and not worry about it expiring.

    The microsoft.com domain expires in May of 2012, hotmail.com in March of 2010, so why aren't they purchasing all of their domains for long periods?

  20. Just because the domain expired... by jea6 · · Score: 4, Informative

    ...doesn't mean it's up for grabs. There is, at minimum, a 40 day period after the domain expires before it is actually made available for registration. It is usually 14 days after the expiration that the domain is deleted from the root servers and this is when outages can occur.

    --

    sarchasm: The gulf between the author of sarcastic wit and the person who doesn't get it.
    1. Re:Just because the domain expired... by sporty · · Score: 2, Informative

      Uh.. that depends on the registrar. Last I checked, netsol/verisign didnt' run .co.uk.

      It also depends if the registrar in question decides to ignore the expiration of the domain and makes it available, not by checking the registry but their own local db.

      Just 'cause it doesn't get deleted till 54 days later doesn't mean the registrar can't sell the rights away.

      --

      -
      ping -f 255.255.255.255 # if only

  21. Re:You girls are getting desperate by pclminion · · Score: 2
    You're the one who brought up the term "Anti-MS."

    I was not aware that reporting the news counts as bashing. I suppose if the President of the U.S. was arrested for drunk driving and CNN decided to report on it, that that would be "pathetic" and "anti-Bush?"

    You're an idiot.

  22. Registering a misspelled domain name by Baron_Yam · · Score: 2, Interesting

    Honestly, I sometimes think about registering Hotmial.com because when I manually enter the url, about 1 in 20 times that's what I end up typing.

    Then I think about how many other people with Hotmail accounts might be doing the same thing and how much smoke might start rising from my server, slap myself, and forget the idea for a while.

  23. Not a shining review... by siphoncolder · · Score: 5, Funny

    ... for Microsoft Outlook's "Reminder" function.

    --
    i'm amazed that i survived - an airbag saved my life.
  24. It was pointed to Amazon by mccalli · · Score: 2, Informative
    My wife noticed this the other evening - told me she was trying to go to Hotmail and ending up on Amazon. I thought it sounded ridiculous, but sure enough that's what happened when I tried.

    Had a laugh about it, then told her to use Hotmail.com. I forget if the site it was pointed to was amazon.com or .co.uk, but it was definitely at one of the Amazon sites.

    Cheers,
    Ian

  25. Forget the goatse.cx guy.. by Shenkerian · · Score: 4, Funny

    Imagine having rights to read all the email to *@hotmail.co.uk.

    --
    You tell me how "whilst" differs from "while," and I'll stop calling you a pretentious jackass.
    1. Re:Forget the goatse.cx guy.. by jjhall · · Score: 2, Insightful

      That would be tons more spam than I'd care to have rights to...

  26. your wife by Anonymous Coward · · Score: 2, Insightful

    It's because she doesn't want her BOFH husband reading all her mail. Especially the steamy love notes from her Latin Lover, Juan Carlos.

    1. Re:your wife by ckaminski · · Score: 3, Insightful

      Right, not stupid enough to trust her BOFH husband from reading her mail from her latin lovers, but stupid enough to use a computer that he could put sniffers, keystroke loggers and cache traps on to read mail from her latin lovers? Right....

      It's probably because he's crashing the damn thing every other day. :-)

  27. Re:WHAT THE F$%! by Trailer+Trash · · Score: 5, Interesting

    Yes. Contrary to the Reg's article, I didn't "sign it over to Microsoft", I simply paid their outstanding invoice.

    As I explained it to reporters at the time, if I went and made your mortgage payment I wouldn't own your house.

    This particular case seems to be different than the passport.com case, though. It looks like the .co.uk domains get tossed back in the pool quicker, and the person actually did buy the domain. Part of the story is that they were trying to contact Microsoft to transfer it back to them and Microsoft wouldn't pay attention. It's difficult to be a good samaritan some days...

  28. I don't see how... by moonboy · · Score: 2, Interesting

    I don't see how this can happen. Network Solutions bugs the crap out of me to renew mine well in advance. They've been sending me renewal notices for a couple of months now for domains I have that will need to be renewed by March and May of 2004!

    --

    Co-founder and designer at Music Nearby: http://musicnearby.com
    1. Re:I don't see how... by lintux · · Score: 2, Informative

      I don't think they registered a .co.uk domain at NetSol...

  29. The reward... by theendlessnow · · Score: 2, Funny

    A free copy of Microsoft Money and MSN!! Oh boy!!

  30. Why it's being given back to Microsoft. by sammy+baby · · Score: 4, Interesting
    I keep seeing posts which run along the lines of, "Why give it back to them? Just take it and make 'em pay through the nose!"

    Stupid, dumb, dumb, dumb. On the one hand, Microsoft has more lawyers than God. For another, it's just wrong to register a name with the express intention of screwing someone else. And lastly, it's definied by ICANN as registering a domain in bad faith.

    b. Evidence of Registration and Use in Bad Faith. For the purposes of Paragraph 4(a)(iii), the following circumstances, in particular but without limitation, if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad faith:
    (i) circumstances indicating that you have registered or you have acquired the domain name primarily for the purpose of selling, renting, or otherwise transferring the domain name registration to the complainant who is the owner of the trademark or service mark or to a competitor of that complainant, for valuable consideration in excess of your documented out-of-pocket costs directly related to the domain name...

    And now you know.
  31. Re:How nice by pclminion · · Score: 3, Informative

    BTW, I am not John Corrigan (my boss, cofounder of the company, and purchaser of the check). I'm merely a drone :-)

  32. Want to know what really happened? by shik0me · · Score: 2, Funny

    They were trying to renew the domain, but IE kept crashing :D

  33. Re: your sig by tiled_rainbows · · Score: 2, Informative

    "Whilst" is, strictly speaking, past tense. For example "I like to eat tacos while playing my gameboy" / "When I was young, I liked eating tacos whilst playing on my gameboy".

    Not that you have ever called me a pretentious jackass, but I tohught you might like to know.

  34. Re:How nice by John_Sauter · · Score: 2, Insightful

    Since you still have the check, Microsoft didn't actually pay anything.
    John Sauter (J_Sauter@Empire.Net)

  35. Re:Not a problem by NanoGator · · Score: 4, Insightful

    "Honestly, who does use Hotmail anyway?"

    People who travel a lot.

    Next question?

    --
    "Derp de derp."
  36. Re:Next week on Slashdot ... by tibike77 · · Score: 2, Funny

    Miscosoft forgets to wash hands after using the toilet?
    :)

    --
    By reading this signature you agree to not disagree with the post you just read.
  37. Re:How nice by Some+Bitch · · Score: 2, Funny

    Oops, guess posting as AC was a little pointless now :D

  38. Time for a dupe on this one :) by Anonymous Coward · · Score: 5, Funny

    Those who forget history are doomed to repeat it.

    I'm waiting for this sentence to be real funny tomorrow - when this story is being posted again.

  39. Need a TODO list by SomeOtherGuy · · Score: 5, Funny

    Miscrosoft todo list:

    1. Fix bugs in IE CSS support
    2. Develop a hack proof Web Server
    3. Kill Linux
    4. Purchase OS X machines
    5. Fire guy that photos our loading docks
    6. Register all htomail domains
    7. Breakfast at tiffanies
    8. Laundry
    9. Supplies computers to 3rd world countries that don't even have electricity.
    10. Sleep

    --
    (+1 Funny) only if I laugh out loud.
  40. Re:How nice by pclminion · · Score: 4, Informative
    I'm not posting anonymously at this point since I already screwed up below, so there's not much point.

    What I don't understand is how your company still has the check if it was "immediately donated to the Sisters of the Road Cafe?"

    We still have the check MS sent to Chaney. What was donated to SotR was the $7100 purchase price, along with $2500 matched by Chaney. We encouraged MS to also contribute but they didn't.

    Are you saying the guy who held the ebay auction donated the 7000.00 to Sisters of the Road Cafe...and your company still has the check?

    As far as I know, he never sent the money to Chaney but donated it directly. I actually went down to SotR with a few other people later that day and got my face in the newspaper :-)

    That whole deal sounds fishy to me, as I fail to see why anyone would pay 7000.00 for a check worth 500.00, with no guarantee at all that the person who held the Ebay auction would really donate the money to charity.

    Mr. Chaney's name was well known, he is a consultant of some kind, and we didn't see any reason that he would risk destroying his professional reputation to get $7000.

    It seems to me that if your company just wanted to be charitable, it would have been better just to pick out a charity and donate to it. At least that way you knew where the money would go AND been able to take it as a tax deduction.

    We wanted to be charitable but let's not kid ourselves here, we got a lot of PR for a relatively low price. CNet was on the phone literally within seconds of the auction close. The reason we selected SotR for the donation is because one of the company cofounders already knew about that particular charity, and I assume he's made donations to them in the past. Whether or not it was tax deductible wasn't an issue. I don't think anyone was even thinking about that.

    And as someone else already pointed out, Microsoft saved 500.00 bucks because the check was never cashed!!!

    We couldn't have cashed it even if we wanted to since the check was never endorsed and it was made out to Michael Chaney, not us.

  41. Re:WHAT THE F$%! by rgraham · · Score: 2, Funny
    Part of the story is that they were trying to contact Microsoft to transfer it back to them and Microsoft wouldn't pay attention. It's difficult to be a good samaritan some days...

    What a wasted opportunity for a perfect "Ask Slashdot" question. I could see it now: "Ok, so I now have in my possession a rather popular domain name, passport.com, and I'm wondering what to do with it? Any /.'s out there have a good suggestion or two?"
  42. How would I contact Microsoft if I wanted to? by Dominic_Mazzoni · · Score: 4, Insightful

    I think that the real issue here is that it's impossible to contact anyone important at a large company like Microsoft. Suppose I discovered that one of their domains just expired, or I found a new security hole in IE, or found out the identity of someone inside Microsoft who had been "leaking" builds of Longhorn, or something like that. What do I do? All of their public telephone numbers and email addresses get routed to minimum-wage drones who wouldn't understand what I'm talking about, much less even have the authority to contact somebody who does.

    In the specific case of security holes, Microsoft has repeatedly complained when people publish exploits without contacting them first, and yet in many cases the researcher who found the problem had been trying to contact Microsoft for weeks without getting any response.

    I suppose the best way I could think of might be to send email to individual Microsoft employees I know of who might be willing to listen - there are some who post regularly to public newsgroups and mailing lists (and even Slashdot!) and one of them might pay attention. But how long would it take them to figure out who to contact to fix the problem?

    Not that it's better in many other large companies. Anyone know of any large corporations where they're actually handling this well?

    1. Re:How would I contact Microsoft if I wanted to? by m_pll · · Score: 3, Informative
      If you google for contact+microsoft+security+email, the first result is this link: http://www.microsoft.com/technet/security/bulletin /alertus.asp

      Yes, this is the right way to contact the MS Security Response Center. This is what most people who actually find vulnerabilities do. And no, it's not better to email individual employees - they will just forward your email to MSSRC.

  43. Filters? by commodoresloat · · Score: 4, Funny

    This brings up the question of filtering websites. There are a lot of filters available that filter out adult sites for those who want to do that. My problem is that when I am looking for porn I often get sidetracked with news, weblogs, statistics, speeches, advertising, political websites, and other insignificant things that I would like to filter out. Hasn't someone built a proxy that will filter out all this extraneous information so I can focus on the important things on the web?