Slashdot Mirror


In Search of Stupidity

Alex Moskalyuk writes "There are dozens of titles on 'corporate excellence.' Management types like them. They teach the best practices from known companies and let you know how ABC Inc. or XYZ Corp. became such a glorious business as it is. In Search of Excellence (ISBN: 0446385077) is one of them, deserving the title of 'management bible' from its publishers. Apart from the minor detail that some of the data in the book was faked. At times like these, where do you turn for a good management advice?" Read on for Alex's review of an alternative text, Merrill R. Chapman's In Search of Stupidity. In Search of Stupidity: Over 20 Years of High-Tech Marketing Disasters author Merrill R. Chapman pages 256 publisher APress rating 10 reviewer Alex Moskalyuk ISBN 1590591046 summary Over 20 Years of High-Tech Marketing Disasters

Rick Chapman, on the back of the dustcover, features an impressive resume of MicroPro, Ashton-Tate, IBM, Inso, Microsoft, Novell, DataEase, Stromberg, Sun Microsystems, Teradata and Ziff-Davis. For those who just recently caught up to speed with the computer industry, some names might sound unfamiliar. Indeed, a great many tech companies were driven into the ground either by poor management practice or poor product planning.

About the book

The author explores the stories of Digital Research, MicroPro, Ashton-Tate, Borland, Motorola, Novell, Netscape and a slew of ASPs (Application Service Companies), as well as dot-coms, to derive lessons on mismanagement. Chapman also talks about current behemoths, IBM, Intel and Microsoft, telling stories of numerous product failures and the ways the companies have managed to deal with each blow. Apple Computer is also mentioned, but don't forward a copy of the title to your local friendly Mac zealot -- contemplating Apple's current market share and influence on the market (with some speculations on what could have been done), Chapman calls Apple the world's largest irrelevant company.

Want to learn secret skills of ruining a perfectly good product line? How about being a great company for thousands of developers and then pissing off almost 100 percent of them? Want to get a clear roadway on publishing two parallel software products that compete with one another, while even the sales people are unable to clarify the differences? In Search of Stupidity takes the reader on the joyous ride, following closely the growth and downfall of technological giants.

Developers! Developers! Developers!

Famous Joel Spolsky provided a preface for Chapman's title, where he provided some interesting statistics about world's largest consumer software companies as well as thoughts on the issue of who runs the company better -- programmers or business majors? "When Pepsi-pusher John Sculley was developing the Apple Newton, he didn't know something that every computer science major in the country knows: handwriting recognition is not possible. This was at the same time that Bill Gates was hauling programmers into meetings begging them to create a single rich text edit control that could be reused in all their products," writes Spolsky, implying that people who run software or hardware companies better have some knowledge about their business.

Chapman's critique of that preface runs throughout the book -- the famous setback that can be expected from the developer's community is the notion that the code should be re-written for the new version, as the old one simply is too buggy and it's easier to start anew.

What's good about the book

In the introduction chapter Chapman provides a great overview of what to expect in the book. His style is lively, full of analogies and old tales. The book is marked by a good sense of humor, without actually going into jokes (except for occasional re-telling of Intel Pentium FPU-related humor). All the companies who were not big enough to deserve a separate chapter but still stupid enough to be in the book are mentioned in introduction. Street Technologies, who in an advertising brochure bravely claimed the owner of its software could "eliminate half of the work force," and whose literature probably never made it through the mail room. Syncronys, who sold the SoftRAM product, which promised to "double your computer memory," except for the fact it didn't actually do it. Project Iridium from Motorola, which burned through $5 billion before figuring out that market for thousand-dollar phones and hundred-dollar service charges was a bit limited.

The table of contents can be found on the book Web site, and from the subchapter names like "The Great Pentium Bunny Roast" one can deduct that the book is full of good humor mixed with sarcasm. Sometimes Chapman is merciless when mentioning some of his stories' subjects. Here's his introduction to a chapter on Netscape vs. Microsoft battle:

If you like the horror movies, you know the cast usually sports a character you've come to think of as The Idiot Who Deserves to Die. He's the knucklehead who runs screaming into the path of Godzilla just as the giant reptile is heading out to spend a relaxing afternoon destroying Tokyo, and gets squashed like a bug. The dimwit who sticks his noggin out of the deserted cabin in the woods and yells out "Mad slasher? What mad slasher?" just before the mad slasher decapitates him. The space-bound fumble-fingers who always manages to drop his blaster right when the Tentacle of Doom is zeroing it on him for lunch. If Marc Andreessen, co-founder of one-time wonder company Netscape, ever gives up high tech for a career in horror movies, he'll play that character.
The author does provide a pretty good collection of facts on just what Netscape has done wrong, and how Microsoft's onslaught could have been avoided, so the quoted paragraph is not just an attempt to personally insult Andreessen. Here's a story of Ashton-Tate and its leader Ed Esber, who eventually ruined the company:

Esber did fancy himself something of a business guru, and one of his favorite quotes was "A computer will not make a good manager out of a bad manager. It makes a good manager faster and a bad manager worse faster." He had something there. It had taken George Tate about 5 years to build Ashton-Tate to software giant status; it would take Ed Esber only 2.5 years to put the company on the road to ruin. And Esber had a PC on his desk the entire time.

Debunking the myths

Besides providing a lot of good stories from the history, Chapman also tries to dispell some myths about the industry. Most of the myths somehow involve Microsoft, which is hardly surprising, provided Chapman dedicated more attention to software companies than hardware companies. He describes the attitude towards the company in the early stages of the industry development, points out why ISVs flocked towards DOS/Windows instead of more stable OS/2, and denies the common belief that Bill Gates' project owes most of its success to the deal with IBM to put DOS on the PC.

Chapman also analyzes the mistakes made, and shows how Apple Computer could've been the 99% market share vendor right now, but a few stupid mistakes in the company's past allowed for better short-term gains while leading the company into oblivion. In the last chapter, the demise of dot-coms and application service providers is told in a sort of haphazard way, without going into details of any specific company. Chapman keeps his sense of humor and is not so full of sarcasm and "I told you so" attitude as Philip Kaplan's F'd Companies .

Overall

The book is an enjoyable read, and with roughly 250 pages of interesting and fact-packed text makes an informative one, too. Even if you have been in the industry long enough to know better about the mistakes Chapman names, the book is worth reading just to re-fresh the past memories and learn some juicy details about the companies' internals (Chapman personally worked in MicroPro's WordStar team and at Ashton-Tate, among others). For others, it's a great learn to take a look at serious and less-serious screw-ups by major technological companies.

Each chapter is preceded by a caricature. The chapter on MicroPro shows WordStar and WordStar 2000 pointing a gun to one another's head with an apparent attempt to pull the trigger. The chapter on OS/2 (titled The Idiot Piper) shows that very idiot piper playing apparently a tune of OS/2, while the products designed for the operating system are heading off the cliff. Chapter on Intel's Pentium flop features bunny suits dancing around the barbecue fire with equations like "9/3 = 2.999" on their aprons.

In Search of Stupidity is an excellent source of information, analysis and good laughs. It's one of the few industry titles that will give you a large supply of stories to re-tell to other developers over a beer. Chapman's book is also an excellent case study collection of anti-management rules that one should avoid when running a high tech company.

You can purchase In Search of Stupidity from bn.com. Slashdot welcomes readers' book reviews -- to see your own review here, read the book review guidelines, then visit the submission page.

282 comments

  1. Good management advice by scumbucket · · Score: 5, Funny

    I turn to OSDN and the various /. editors for my management advice.......

    --
    CMDRTACO CHECK YOUR EMAIL!
  2. Found it. by grub · · Score: 5, Funny


    In Search of Stupidity

    Your search is over.

    --
    Trolling is a art,
    1. Re:Found it. by xSquaredAdmin · · Score: 1, Funny
      --
      Crushing dreams at the speed of sarcasm
    2. Re:Found it. by IFF123 · · Score: 3, Insightful

      An obligatory despair.com quote:
      Never underestimate the power of stupid people in large numbers...

      --
      Who took my tinfoil hat?
    3. Re:Found it. by Anonymous Coward · · Score: 0

      Dammit! And to think I squandered all my moderator points on that Touch Screen Voting story, now I can't do my part to make this +5 LOL Funny.

      Brilliant, grub!!
      --

      SCO, sipping from the firehose of stupidity since 2002.

    4. Re:Found it. by Anonymous Coward · · Score: 0

      Or you could look here Redhat

    5. Re:Found it. by Anonymous Coward · · Score: 0

      Look! I found one too!

    6. Re:Found it. by frogsarefriendly · · Score: 0

      LOL

    7. Re:Found it. by Anonymous Coward · · Score: 0

      Another perspective:

      One stupid person can destroy the efforts of orders of magnitude more smart people.

    8. Re:Found it. by wafflemonger · · Score: 4, Interesting

      This is not far from the truth. One of the chapters in the book is on why dBase is all but gone. The guy who was in charge saw a way to make money but alienating everyone who used dBase. He sued anyone who made a clone, interoperable program, or add on. He tried to blead dry all those who actually used dBase. As I read the chapter I laughed and laughed because it looked a lot like SCO all the way down to the CEO who could not shut up.

  3. Stupidest Management Advice Book Ever by ewhac · · Score: 2, Interesting

    The stupidest management/leadership advice book ever: Make It So, by Wess Roberts and Bill Ross.

    And I say this as a Trek fan.

    Schwab

    1. Re:Stupidest Management Advice Book Ever by giantq · · Score: 0

      I actually own that! My copy happens to have stamped on it "A.A. County Detention Center" though - I only have it because I stole it from the jail.

  4. Why not by Evil+Adrian · · Score: 5, Funny

    Find someone in your family that has management experience and is successful, and ask them for advice?

    If you don't have anyone in your family that has successful management experience, then it's just not in your genes. Give up now.

    --
    evil adrian
    1. Re:Why not by willfulbard · · Score: 2, Funny

      And if you DO have somebody who says they have a successful management experience in your family, give it up anyway because its only an evil lie of upper management.

    2. Re: Why not by Black+Parrot · · Score: 2, Funny


      > Find someone in your family that has management experience and is successful, and ask them for advice?

      > If you don't have anyone in your family that has successful management experience, then it's just not in your genes. Give up now.

      We were talking about ordinary businesses, not the Mafia.

      --
      Sheesh, evil *and* a jerk. -- Jade
    3. Re: Why not by Evil+Adrian · · Score: 1

      Why'd you have to go and say something like that for?

      Fat Tony will be stopping by to see you later, tell him I said hello.

      --
      evil adrian
    4. Re:Why not by metalligoth · · Score: 1

      Both of my grandfathers were Vice-Presidents of companies. They also both died before I was able to talk. It's in my genes, I just don't have anyone around to discuss it with.

    5. Re:Why not by Malcontent · · Score: 2, Interesting

      The problem is that there is no right answer. A commonly used analogy is this.

      Let's have 100 people flip a coin. If your coin ends up heads take a step forward, if it turns up tails take a step back. After a thouand flips can the guy that's in first place honestly say he was successful because he flipped good?

      Every day people make a thousand decisions based on the information they have at the time. In retrospect some of those decisions turned out to be bad but at the time there was probably a perfectly good reason for doing it.

      It seems to me the biggest factor in being a successful company is to have enough padding to be able to make lots of mistakes and still survive. MS has a monoply and that monopoly enables them to make hundreds of mistakes and still survive. They can afford to gamble and hope that they get one hit out of a hundred misses. Netscape, Apple and other companies don't have that luxury. One mistake and they die, if they don't die it takes years to get back up on their feet.

      Finally the biggest mistake management makes is thinking that their enemy will act like them. Since most people are basically honest and decent they tend to presume that their competition will act in an honorable way. When the opposition desides to act in horrible, sleazy and illegal ways to beat them they get surprised and get beaten. Your competition will lie to you, act like your firend, sign contracts with you, and then steal your techonologies, customers and vendors and then turn around and drive you out of business. As Bill Gates said once "hold your friends close, hold your enemies closer". He knows exactly how to win and he also knows that winning has nothing to do with morals or ethics. He knows to leave his morals at the door when he enters the MS campus.

      --

      War is necrophilia.

    6. Re: Why not by Daniel · · Score: 1


      We were talking about ordinary businesses, not the Mafia.


      Wait, there's a difference?

      Daniel

      --
      Hurry up and jump on the individualist bandwagon!
    7. Re:Why not by Anonymous Coward · · Score: 0

      That should be "flipped well".
      Please learn yourself English before you posting again.

    8. Re:Why not by Anonymous Coward · · Score: 0

      Oh, also, its "decides".
      Please brush up on you're speling.

    9. Re:Why not by mrami · · Score: 1
      ...guy that's in first place honestly say he was successful because he flipped good?

      Sure ain't cuz he spoke good!

  5. It wasn't lying, it was a matter of emphasis. by harriet+nyborg · · Score: 5, Funny
    "We didn't fake the data. It's called an aggressive headline."

    Now where have we heard that before? At least these guys will be able to get a job in the Bush administration.

    1. Re:It wasn't lying, it was a matter of emphasis. by Anonymous Coward · · Score: 3, Funny

      At least these guys will be able to get a job in the Bush administration

      I don't know about that. Along with their campaign call center, I'm pretty sure they outsourced that to India, too.

  6. The question is ... by Daniel+Dvorkin · · Score: 1, Interesting

    ... is this book any more useful as a textbook for businesses than rah-rah stuff like In Search of Excellence? In other words, is it useful either to pick out really smart things companies have done, or really dumb things companies have done, and say "Do this, and you'll succeed; do that, and you'll fail"?

    I'm not sure it is. Certainly the lessons of history are just as important in business as in any other field of endeavor. But a listing of successes and failures -- both, inevitably, filtered through the authors' biases -- does not constitute useful history in itself.

    --
    The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
    1. Re:The question is ... by borkus · · Score: 4, Interesting

      are stupid people ever aware that they're behaving stupidly?

      The answer is "usually not".

      However, smart (not stupid) people may still benefit from the book. Even generally smart people occasionally behave in stupid ways. Also, something often intuitively appears stupid, but you can't quite say why. Essentially, it looks like an Anti-Patterns book for business.

      Ultimately, the difference between smart and stupid is whether or not you make mistakes. It's whether or not you learn from your own mistakes - or better still from the mistakes of other.

    2. Re:The question is ... by Anonymous Coward · · Score: 1, Insightful

      The lesson for success seems to be two fold. When juggling always be prepared for some knucklehead to throw you another plate. And beware of arrogance, as it can lead to inattentiveness and interfere with the first thing.

    3. Re:The question is ... by Not_Wiggins · · Score: 1

      There's some information about that lack of feedback; a so called "stupid people don't know they're stupid" syndrome.

      Seems like the very mechanism we use to "do something" is the same mechanism we use to "evaluate how well we do something."

      So, if you're no good at running a business, you have no idea how to get better because (put simply) you already think you're doing a great job. Otherwise, you would have corrected the problem to begin with!

      There's a better description of it here

      --
      Diplomacy is the art of saying, "Nice doggie!" until you can find a rock.
    4. Re:The question is ... by utopyr · · Score: 2, Funny

      Thanks for the link! I told a lot of my friends about that story right after it came out, & now I can show it to them. I'm surprised I hadn't found a link to it before, because I'm pretty good at searching the Internet, if I might say so myself.

    5. Re:The question is ... by enjo13 · · Score: 1

      One of my all time favorite books on software engineering is titled 'antipatterns', it literally contains dozens of examples of what NOT to do in writing software.

      This book, in combination with books that describe best practices (Design Patterns springs to mind) has made me a better engineer by giving me perspective on both sides of the fence. I don't see why this would be any different. Experience (both good and bad) is vital to success in almost any profession. Books like this allow managers to gain experience (through the eyes of others) of the negative kind.

      It turns out that most of the managers in this book aren't stupid. Most of them are quite smart. It's that they didn't see the whole business, or properly weigh all of the variables before making decisions. Books like this allow managers who might make the same mistake to avoid it by falling back on the collective experience detailed in this title.

      --
      Turn s60 photos into awesome videos with mScrapbook for all S60 3rd edition phones!
    6. Re:The question is ... by rickchapman · · Score: 1

      Errrr, since history, by necessity, is written by people, and all people have biases, yourseem to be arriving at the logical conclusion that no one can learn anything from anyone and it is necessary for people to repeat history by committing the same stupid mistakes again and again. Which, BTW, is what they do, but usually without the underlying rationale you offer! Merrill R. (Rick) Chapman

    7. Re:The question is ... by AB3A · · Score: 1

      AMEN! This was my experience too. I learned more about writing good C code from Koenig's book C Traps and Pit Falls than from any other programming book.

      It's not enough to study success. One needs to study failures too. The problem is that leaders in particular are subject to a "Look Forward" mind-set and are loath to dwell on the past.

      Business schools in particular are also like this. They spend all sorts of time on economic and business theories, and far too little time on practice and application. (Note: we're not talking about "case studies" because those are often used to illustrate a concept, not demonstrate how it falls apart) Given that mindset, it's hardly surprising that so many business leaders repeat the mistakes of their predecessors.

      Contrast this to engineering: On the first day in my first year of engineering school we were introduced to the Tacoma Narrows bridge failure. Thereafter, although theory was heavily emphasized, we still had to be mindeful of where the theory broke down. This was particularly the case for my classes on Fluid Dynamics.

      Yes, in Engineering, and I think in Computer Science as well, if you're not studying failure as well, you're not getting an education. It's high time those who study Business did the same.

      --
      Nearly fifty percent of all graduates come from the bottom half of the class!
  7. Basic Laws of Human Stupidity by handy_vandal · · Score: 2, Offtopic

    This is a great read:

    THE BASIC LAWS OF HUMAN STUPIDITY by Carlo M. Cipolla

    Excerpt:
    "... human beings fall into four basic categories: the helpless, the intelligent, the bandit and the stupid."

    See also:

    True Stupidity

    -kgj

    --
    -kgj
    1. Re:Basic Laws of Human Stupidity by Anonymous Coward · · Score: 0

      Missing basic law of stupidity:

      "It's stupid to categorize human beings into n distinct groups."

      . :P

    2. Re:Basic Laws of Human Stupidity by thehickcoder · · Score: 1

      Doesn't it seem that the second law directly contradicts the first. If a is the same for large groups as well as small then a can be easily predicted in the general population by finding a for a small population.

      Additionally, it seems that as a corrollary to the first law a must be 100% as that is the only value of a which is underestimated by all others.

    3. Re:Basic Laws of Human Stupidity by joe_plastic · · Score: 1

      Strictly speaking the ratio must be 1/1 if you take things pedanticly. Proof same for all groups large or small so it is same ratio for groups that are of size equal to prime numbers.
      so for example 7 and 11.
      so a/7 == b/11
      so 0/7 == 0/11 and 7/7 == 11/11 works but
      he implied greater than 0 and
      a/7=b/11 , 11a =7b, a=(7/11)*b
      and 7/11 or p1/p2 doesn't reduce so you can't get other ratio's within the range of 0=r=1

    4. Re:Basic Laws of Human Stupidity by FattMattP · · Score: 2, Funny
      I really liked this one:
      McBride fell 12 stories, hitting the pavement like a Hefty Bag filled with vegetable soup.
      From http://www.truestupidity.com/analogies.htm
      --
      Prevent email address forgery. Publish SPF records for y
    5. Re:Basic Laws of Human Stupidity by Anonymous Coward · · Score: 0

      I hope you aren't the author of that True Stupidity site. It's rips off major portions of the book "Anguished English" without giving credit. What a sleeze.

    6. Re:Basic Laws of Human Stupidity by ch-chuck · · Score: 1

      We were in line at WalMart the other day when one cashier runs over and asks our cashier, "60 minus 6 is 54, isn't it?". Our cashier could neither confirm nor deny this speculation. At first I though the manager was giving the crew a spot check of ability to make change, then it dawned on us, they both really weren't sure.

      I guess they are the right employees for the clientel, as WalMart makes a big bundle.

      --
      try { do() || do_not(); } catch (JediException err) { yoda(err); }
  8. Re:Blue collar envy by Anonymous Coward · · Score: 1, Insightful
    Most managers work for the better of the company and are burdened by workers who "just work there". No sense of loyalty or obligation to the ones who hired them in the first place.

    Here, on planet Earth, it's exactly the opposite!

  9. Re:Blue collar envy by BillFarber · · Score: 5, Insightful
    Most managers work for the better of the company and are burdened by workers who "just work there". No sense of loyalty or obligation to the ones who hired them in the first place.

    On the flip-side, there are quite a few IT professionals that get products completed inspite of the (non-technical) bosses who are only trying to further their own career. Loyalty works both ways. Why should I be loyal to a company that might lay me off next week and outsource the work I'm doing?

  10. The CIS majors must know something the CS don't by hellfire · · Score: 3, Insightful

    When Pepsi-pusher John Sculley was developing the Apple Newton, he didn't know something that every computer science major in the country knows: handwriting recognition is not possible.

    Yes it is, and Apple did it. This is not a pro apple rant, but the 1.1 release of the Newton handwriting recognition system was lauded as "pretty good." That's something funny to say, but at the time no one came close to that level except for Palm. Palm has a handwriting recognition system that also works very well, except you simply have to write a certain way, and it doesn't recognize your specific style. Now we have the tablet PC from microsoft with handwriting software. Exactly what is so impossible about handwriting recognition?

    I was a CIS major, and hell I didn't know handwriting recognition wasn't possible? I always thought the CIS majors were smarter, and now I have proof!

    --

    "All great wisdom is contained in .signature files"

    1. Re:The CIS majors must know something the CS don't by haystor · · Score: 1

      You were a CIS major, but I'd bet you would have tried out the damn thing before letting the assembly lines roll.

      --
      t
    2. Re:The CIS majors must know something the CS don't by shweazel · · Score: 1

      Now we have the tablet PC from microsoft with handwriting software.

      And by all accounts it is useless.

      Handwriting recognition is HARD, and while Palm's stuff works, it's kind of cheating, since you have to conform to their writing style.

    3. Re:The CIS majors must know something the CS don't by jc42 · · Score: 3, Informative

      Back in the 1970's, a bunch of guys at Rand implemented a very successful handwriting input package. It even included an editor that used a lot of the standard editor's marks to make changes.

      They commented that there was a serious misunderstanding of the difficulty of handwriting recognition: If you want the computer to take a page of handwriting and recognize everything on it, that is nearly impossible. But if the computer can follow the handwriting as it is written, the job is fairly easy.

      They also made the point that their software was typically only around 90% accurate (counting characters) when a person started using it. But it improved quickly. This wasn't because the software learned your writing; it didn't. It was because, when it drew the wrong character, you did it over until the software got it right. This trained the person to write in a way that the software could recognize. One side effect was that users of their system had noticably better handwriting after a few days.

      But reading a sheet full of handwriting is still a very difficult task for a computer. Is there any software that does it well enough that you don't have to edit the results?

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
    4. Re:The CIS majors must know something the CS don't by Cruel+Angel · · Score: 1
      It's difficult to call anything in the technology industry impossible, and might be better to say things like, "may not be possible at this time".

      My handwriting comes in two forms: readable, and readable only be me. Maybe one day a computer agent will exist that can read my handwriting, (and that of the average doctor), but due to so much variation in style, angle, size, pressure and so on, it's far away.

      Considering that OCR from a textbook is still imperfect (I spend a reasonable ammount of time converting "1" to "l" and so on), universal handwriting "may not be possible at this time".

      Jimbo Jones: "Make a note on your Newton to beat up Martin!"
      Dolph: [writes "Beat up Martin"]
      [screen converts it to say "Eat up Martha"]
      [Jimbo hucks the Newton at Martin's head]

      --
      Two Rules For Success:
      1) Never tell people everything you know.
    5. Re:The CIS majors must know something the CS don't by SandSpider · · Score: 2, Informative

      I owned two Newtons, and my handwriting is atrocious. The 1.1 OS recognized my printing extremely well, however, with a much better success record than Graffiti.

      It should also be noted that Graffiti existed on the Newton before there was a Palm. It's just that the Newton's Graffiti window was software, rather than reserving a huge portion of potential screen space for a fixed Graffiti window. I'm not saying that was a bad idea, but it was a difference since the Palm had Graffiti in mind when they made it.

      The only real reasons that the Palm succeeded where the Newton failed were the size of the Palm vs. the Newton and because you could program the Palm in C rather than the (custom, but super-cool) Newtonscript. Oh, and the whole Windows compatibility thing, I suppose. I forget if Newton had any Windows software, though I tend to doubt it. Never had a reason to check it out, though.

      =Brian

      --
      There is nothing so good that someone, somewhere, will not hate it.
    6. Re:The CIS majors must know something the CS don't by hellfire · · Score: 1

      Your damn right I would have. The statement the author made was stupid, and that is all I was commenting on, but he was right about Sculley; he was an idiot for a CEO of a tech company :)

      --

      "All great wisdom is contained in .signature files"

    7. Re:The CIS majors must know something the CS don't by Anonymous Coward · · Score: 0

      Actually, the Newton did have a Windows Connection Kit. Can't say how well it worked though (I, too, had no reason to try it).

      Personally, I still love my Newton 2001 a lot more than my Palm Vx. That said, my Palm is what I carry around with me (I used my Newt' as a desktop replacement anyways - I was too poor for a laptop at the time). I think that even with the latest spate of Palm devices, the Newton still does a better job in those particular tasks. I just wish that they had developed a smaller form factor. One of these days I'll have to try the OS X connection kit.

      I guess the "poof" gleaned from the NewtonOS and put into OS X when removing stuff from the Dock will have to do...

    8. Re:The CIS majors must know something the CS don't by j3110 · · Score: 1

      This from the same people that don't know what a CPU is, can't do simple calculus, and think there is a sustainable market for COBOL programmers.

      I would expect you CIS majors to believe the ads that the handwriting recognition was actually good. When the newton came out, handwritting recognition wasn't possible because the funamental research wasn't done yet. (CPU speed, neural nets for learning, etc.) Handwriting recognition still isn't really possible today. It's closer to gesture recognition as the same technology couldn't be incorperated into OCR software with any accuracy. The tablet PC recognizes words anyhow. You can't write code on it, and it will probably not work with any technical documents like Biology where you put in peices of Genetic code, or math where you need to draw mathematic symbols, etc.

      Handwritting recognition is still pretty much a fairytale to most technical workers for anything but email, blogging, and posting to slashdot. Then again, you'ld have to pry my DVORAK keyboard from my hands to get my to use a pen to begin with. I'll just learn the one handed portable DVORAK keyboard layout before I would do anything significant with handwritting recognition.

      --
      Karma Clown
    9. Re:The CIS majors must know something the CS don't by rifter · · Score: 3, Interesting

      "Now we have the tablet PC from microsoft with handwriting software."

      And by all accounts it is useless.

      Handwriting recognition is HARD, and while Palm's stuff works, it's kind of cheating, since you have to conform to their writing style.

      You had to do that with Apple's (unfoprtunately patented) technology. The joke was that they made it look like you were teaching the newton to recognize your handwriting, but in reality your Newton taught you how to write legibly. It was genious, honestly. I thought it was kind of funny going through the "training" sequence complete with lines right out of a "Big Chief" notebook from elementary school.

    10. Re:The CIS majors must know something the CS don't by Lodragandraoidh · · Score: 1

      Thats not very nice. However, it is true.

      (CS major here)

      --

      Lodragan Draoidh
      The more you explain it, the more I don't understand it. - Mark Twain
    11. Re:The CIS majors must know something the CS don't by j3110 · · Score: 1

      Someone has to take the CIS major down a peg. They get into the workforce and are hired by business majors who say things like "Computer programming expertise is easy to find, it's business skills that is hard to get." from a guy who needs help double-clicking. Eventually they ride some wave like outsourcing to Indian CS majors or some CS contractor to actually do the real work, but they'll get dictated to on how important it is that the software run on Windows, IIS, and MS SQL server because "it makes business sense".

      Anyone that suggests Windows as a server probably doesn't have much business sense. Anyone willing to accept the vendor tie-in that is ASP or COBOL really has no business nor technical sense at all. (Unless they are being paid by Fujitsu or Microsoft to make such a claim.)

      --
      Karma Clown
    12. Re:The CIS majors must know something the CS don't by Lodragandraoidh · · Score: 1

      I had a CIS graduate who only knew cobol come into my shop as my 'peer'. He quickly disabused himself of any hubris he may have had when I layed out Unix [file system, IPC, differences between shells, system level programming, CLI interface paradigm), the languages I expected him to become conversant in (sh, sed, awk, perl, python, java, C), agile development methodologies/lifecycles, and basic computer and network architecture and Telephony needed to understand how our myriad applications actually worked.

      On the first day working there he said to me, "My head hurts!". I replied, "Thats because you haven't used it in the last 4 years..."

      He turned out to be a pretty good guy - but he was never enthusiastic about his job, and I could sense that he always struggled with the differences between how he learned to program and what he needed to do to perform the job. From my side, I understood his language of choice clearly - and found it to be lacking when it came to 99% of the core business applications we did (another way of saying it was a blecherous heavy handed solution). He ended up in another job doing training.

      --

      Lodragan Draoidh
      The more you explain it, the more I don't understand it. - Mark Twain
    13. Re:The CIS majors must know something the CS don't by duckpoopy · · Score: 1

      I guess this guy never had a neural networks class. A popular assignment is to classify the images in the MNIST database. These are handwritten digits. Most undergrads can implement a SVM that achieve > 90% correct classification

      --
      word.
  11. Re:Blue collar envy by MuParadigm · · Score: 5, Insightful


    "No sense of loyalty or obligation to the ones who hired them in the first place."

    After years of down-sizing and raided pension funds, many employees have learned their sense of coporate loyalty and obligation from the corporations themselves.

    And I hardly see how this is a "blue-collar" experience.

  12. Why buy this... by RighteousFunby · · Score: 2, Funny
    1. Re:Why buy this... by Anonymous Coward · · Score: 0

      Because Scott Adams is a has-been.

      Dilbert was funny 5 years ago, but Adams has long since run out of ideas.

  13. Re:I have four words for you. by Anonymous Coward · · Score: 0

    This concludes my search for stupidity!

  14. DEC by Detritus · · Score: 2, Interesting

    I've always wondered how DEC transformed itself from a great computer company (PDP-8, PDP-10, PDP-11, VAX, Alpha) to a historical footnote.

    --
    Mea navis aericumbens anguillis abundat
    1. Re:DEC by jumpingfred · · Score: 1

      Sun made cheaper computers

    2. Re:DEC by A+nonymous+Coward · · Score: 5, Insightful

      DEC was like Data General and every other mini-computer maker. They thought they had eliminated, or were eliminating, all rationale for mainframe computers. What they really had done was point out the path for computers cheap enough for small groups who couldn't afford big computers, and couldn't get any satisfaction from the corporate mainframe computer center. The PC was just an extension of this decentralization. But these minicomputer makers were too arrogant to understand that, and laughed at PCs as being useless. They didn't realize that just as small departments might want their own computers, so might individuals.

    3. Re:DEC by Anonymous Coward · · Score: 0
      As a former employee, I can give you a few hints. I worked at the MR01 plant in marlboro, MA, working as an engineer in the group that designed the VAX 9000, among other machines.

      Some people will claim that mainframes became obsolete, but these people forget that dec had put the vax onto one chip by the early 80's, and had computers (Microvaxes) that were the size of a tower pc case today, using a real operating system (VMS) which is a lot like Unix, but with all the commands spelled out, and stated in a very consistant (pedantic) syntax.

      The fatal problem for dec was simple:

      Dec never fired anyone. The upside of that was that no one was punished for trying something new but failing. So innovative people theoretically had freedom to innovate. People who fucked up over and over again were given more work to fuck up.

      Like I said, dec never fired anyone. Non innovative and non productive people were never removed or culled out. They might die of old age or retire. Now, nonproductive people often feel threatened by productive ones, and some will try to obstruct the innovators.

      As I might have mentioned, dec never fired anyone, and nonproductive people usually dont have the drive or desire to look for other jobs. Innovators, and the highly productive or driven, may eventually get frustrated with a large, slow beaurocracy, and leave to get new jobs.

      The lazy never leave, and over time the ratio of lazy and stupid increases, total company productivity goes down, expenses exceed income, and the whole place goes down the toilet.

      Expenses at DEC were never controlled.. The MR0 engineering office space was renovated at a cost of millions, for no benefit except pastel colors and indirect lighting.

      Managers hired their kids and friends, regardless of the skills these people had or wether there was real work for them to do.

      A midrange vax designed at a plant near boxboro had all the mechanical parts completely designed using a CAD program that was incompatible with the standard used in the rest of the company, which was UGII (unigraphics), and had to be redrawn from scratch in UGII.

      Engineers were at one time forbidden to do CAD work, they were expected to draw designs on napkins to give to the Drafting department.

      Computers had to be designed and tested to meet a set of DEC Standards, which were bigger than the Manhattan phone book, and which had no relationship to the environment that the computers would be used in. You could launch a factory stock, running vax on the space shuttle with no problems.

      All the screws used were stainless steel. Dec paid top dollar for every component bought from outside.

      I could rant on for hours, probably, but my blood pressure is going up as I think of all the waste.

    4. Re:DEC by buckeyeguy · · Score: 1

      Aside from their ignomineous (sp?) buy-out by Compaq, one misstep was that they didn't follow the emerging standard of TCP/IP, instead going with what they thought was 'the future' of the OSI model, and implementing it through DecNet. They had an original class A IP subnet, an exceptionally solid base in multitasking OS, and a foothold in corporate datacenters, and blew it all. Tant pis, m.f.

      --
      I'd have a personalized plate on my car, but "toxic bachelor" won't fit into 7 letters.
    5. Re:DEC by Ohreally_factor · · Score: 1

      Very close, and you get points for knowing and using this word.

      ignominious

      You almost had it, but made the rediculous mistake of substituting the "e" for an "i".

      --
      It's not offtopic, dumbass. It's orthogonal.
    6. Re:DEC by sql*kitten · · Score: 1

      I've always wondered how DEC transformed itself from a great computer company (PDP-8, PDP-10, PDP-11, VAX, Alpha) to a historical footnote.

      From a engineering perspective, DEC did nothing wrong. Their technology was excellent, hell, is excellent - VMS clustering still blows anything Unix can do out of the water, no-one on Slashdot will deny that the Alpha is a superb processor, etc etc.

      DECs mistake was that they thought great products would sell themselves - in other words, they assumed that everyone in the markets they sold into had perfect knowledge of all the competing products in the market and would naturally choose theirs. That is because the company was run by engineers.

      Other companies - notably Sun, among the direct DEC competitors - understood that market participants do not have perfect knowledge, and with smart marketing it was possible to exploit that. Now, Sun's products at the time were good, but neither their hardware nor their software was as good as DECs. But it didn't matter, because Sun's sales force was aggressively visiting customers, their technology evangelists were giving away kit to ISVs, their marketing people were filling the trade press with ads, their education division was selling kit at cost to universities, etc.

      People ignored DEC because DEC expected their customers to come to them, whereas every other vendor expected to go to their customers. People started saying, huh, what's up with these DEC people anyway? The rest - like DEC itself - is history.

    7. Re:DEC by rickchapman · · Score: 1

      DEC basically ignored the growth of departmental LANS running Netware on cheap Intel boxes until it was too late. Merrill R. (Rick) Chapman

    8. Re:DEC by Tore+S+B · · Score: 1

      The problem of DEC is that they led the path with their brilliantly designed minimachines (I should know, I'm restoring one - PDP-7 - engineering beauty beyond belief. When a transistor costs a day's salary, one does ones best to reduce transistors to lowest amount possible! There were some aweinspiring reuses of transistors in that thing), but they got stuck in a rut. They didn't quite manage to cross over completely. They got overambitious, trying to take over every aspect of the market (DB engine bought by Oracle, etc, etc) and simply failed. That, and, appropriately on-topic, an idiot CEO. Here are pics of the PDP-7 if you want'em, btw

      --
      toresbe
  15. ASP? by gpinzone · · Score: 2, Funny

    ASPs (Application Service Companies)

    Gee that's "ceculiar" acronym.

  16. Re:Why on earth by Anonymous Coward · · Score: 0

    in the good old US of A

    "old" yes, "good" not anymore.

  17. Best Management Book ever written? by JayBlalock · · Score: 5, Insightful
    I'd say Sun Tzu's 'The Art of War'. Despite being 2,500-odd years old, I can't think of any single text with more plain useful advice for how to manage a major competitive venture of any sort.

    One who knows the enemy and knows himself will not be in danger in a hundred battles.

    One who does not know the enemy but knows himself will sometimes win, sometimes lose.

    One who does not know the enemy and does not know himself will be in danger in every battle.

    --
    Bush: He's Liberal in all the wrong ways.
    1. Re:Best Management Book ever written? by oGMo · · Score: 1
      I'd say Sun Tzu's 'The Art of War'. Despite being 2,500-odd years old, I can't think of any single text with more plain useful advice for how to manage a major competitive venture of any sort.

      While some of this may be good advice, there have been some strong arguments that the current state of the economy hasn't been helped by treating business as war. Business is about making money, not about defeating and humiliating your enemy, and totally obliterating everyone but yourself on the battlefield.

      Business is not strengthened by the destruction of other businesses---even your competitors.

      --

      Don't think of it as a flame---it's more like an argument that does 3d6 fire damage

    2. Re:Best Management Book ever written? by JayBlalock · · Score: 2, Informative
      I would agree, on the whole, that treating business as a *cutthroat* war is a bad thing. Look at Microsoft. However, on the flip side, any system needs some competition - AKA chaos - to keep it from sliding into entropy and self-destruction.

      However, Art of War actually addresses this - talks about how one shouldn't wage war on anyone you don't NEED to, and how the costs and problems with managing an empire go up pretty much exponentially, the more territory you control. The conclusion is don't go to war unless you have a really good reason, and peaceably coexist if it's possible.

      So in that sense, it still holds true economically - any monopoly will eventually crumble into ruin under its own weight, but only after causing great destruction. Same as empires.

      --
      Bush: He's Liberal in all the wrong ways.
    3. Re:Best Management Book ever written? by SpaceLifeForm · · Score: 1
      Business is not strengthened by the destruction of other businesses---even your competitors.

      But they think that is true, and that is what is really screwed up today, especially with large corporations.

      When you only believe that it is a zero-sum game, the pie does not grow larger. That is the thinking of the dinosaurs of business today.

      --
      You are being MICROattacked, from various angles, in a SOFT manner.
    4. Re:Best Management Book ever written? by Violet+Null · · Score: 1, Flamebait

      Y'know, this is a personal pet peeve of mine. People who hold up Art of War like some holy bible, when it's really, at best, just a set of platitudes. I know, I know, it's a Chinese text thousands of years old, but still: so?

      I mean, "Attack him where he is unprepared, appear where you are not expected." Well. Thanks for that advice. And here I was doing the opposite, attacking where prepared and appearing where expected. Silly me.

      "The following are the principles to be observed by an invading force: The further you penetrate into a country, the greater will be the solidarity of your troops, and thus the defenders will not prevail against you." Hey. Worked well for Napolean in Russia, didn't it?

      "Make forays in fertile country in order to supply your army with food." Deep. Very deep.

      "He wins his battles by making no mistakes. Making no mistakes is what establishes the certainty of victory, for it means conquering an enemy that is already defeated." I could see how this practical advice could be useful, for those of us who indeed make no mistakes.

      I could go on, but honestly, if reading this book teaches you something that you didn't know before, you may want to get out more.

    5. Re:Best Management Book ever written? by JayBlalock · · Score: 2, Interesting
      You appear to be making the fundamental mistake of assuming that "common sense" is indeed common.

      If the lessons in the book were that obvious, why would the RIAA be waging war on its own customer base? Or SCO emboiled in a series of ever-escalating court battles (rather similar to a seige) that will one way or another end in its destruction? Or (here's some flamebait) why did our government send troops halfway across the world without any sort of good plan on what to do after the battle was over?

      Jesus's advice in the Bible seems pretty clear too - be nice to people and they'll usually be nice to you. Yet after 2,000 years we also haven't gotten that one down. (and Christians are often the WORST offenders...)

      --
      Bush: He's Liberal in all the wrong ways.
    6. Re:Best Management Book ever written? by travdaddy · · Score: 2, Insightful

      Similarly, Machiavelli's The Prince, a 500-year old text, also has useful advice. Its advice is meant for rulers who wish to keep their country such that the ruler will not be overthrown. It's easy to apply to management.

      --
      Adidas To Bring Back Sneakernet
    7. Re:Best Management Book ever written? by JayBlalock · · Score: 1
      Eh, Machiavelli was pulling half of it out of his arse. The problem with the Prince is that most of the policies are self-destructive in the long run. A leader who employs them will certainly be successful for awhile, but the longer he keeps using them, the more unstable everything becomes.

      And the book is less universal as it was more focused on politics and technologies of the day. Nowadays, the "peasants" don't need to lead a revolutionary war to defeat the leaders - all they have to do is refuse to come to work. Plus it was written at a time that "democracy" was pretty much unheard of - things WERE solely about how to keep the peasants in line.

      I mean, this is the book that says it's better for a leader to be feared than loved. A company whose leaders are feared - and by extension, hated - by the workers is probably going to be a flash in the pan. Even Wal-Mart has to put on pretenses of being nice to its employees to keep them from doing mass walkouts.

      --
      Bush: He's Liberal in all the wrong ways.
    8. Re:Best Management Book ever written? by Uma+Thurman · · Score: 1

      The book it too general to be useful. For example, attacking your enemies where they are weak and not expecting it sounds a hell of a lot like "sue some 12 year olds to establish precident".

      Looks like the RIAA is following the book to a tee.

      --
      This is America, damnit. Speak Spanish!
    9. Re:Best Management Book ever written? by Uma+Thurman · · Score: 1

      I once had a manager who's favorite movie was "The Godfather", and you could have guessed it by the way he ran his team.

      We even started referring to the firings as "Bob's not here anymore. He woke up this morning with a horse's head in his bed."

      --
      This is America, damnit. Speak Spanish!
    10. Re:Best Management Book ever written? by JayBlalock · · Score: 1
      Looks like the RIAA is following the book to a tee.

      I suppose if they only read that line and ignored the rest of it...

      --
      Bush: He's Liberal in all the wrong ways.
    11. Re:Best Management Book ever written? by Ieshan · · Score: 1

      You know what'a amazing to me? People who point out Ancient texts and then reference Jesus as if he concieved of 90% of what he said.

      How could you seriously think that Jesus made up "be nice to other people", and that the idea's only been around for 2,000 years?

      I'm pretty sure you could go farther back than that in the textual record.

    12. Re:Best Management Book ever written? by Rinikusu · · Score: 4, Insightful

      Are you a military history buff? I'm by no means not, but you know, as straight-forward as you seem to make it sound, it appears that Sun-Tzu's teachings would have been sorely needed by many. /* I mean, "Attack him where he is unprepared, appear where you are not expected." Well. Thanks for that advice. And here I was doing the opposite, attacking where prepared and appearing where expected. Silly me. */

      Imagine had Saddam's generals had thought to extend their line so the famed "hail mary" would have been actively opposed? Apparently, Saddam's generals were not thinking about those principles in their defense planning. And let's look at all those wars with straight lines of troops, battling on flat terrain and what not back in the 1700's and 1800s. And now witness the "resistance" in Iraq: We are totally unprepared to fight a guerilla war with conventional troops. Most of our technology and training is still heldover from the Cold War where we envisioned broad, sweeping formations and movements between huge masses of men in Eastern Europe. Which is great when you're fighting conventional formation warfare. But when your enemy instead becomes a couple people whipping up homemade bombs with readily available materials and blowing up your troops a couple at a time.. The "terrorists" are certainly attacking our Army where we are unprepared and not expected. /* Hey. Worked well for Napolean in Russia, didn't it?*/

      Actually, yes, it did. It was the Weather and lack of preparation (see fertile country comment). Napolean may have overestimated his force or underestimated the Russians understanding that all they had to do was stall his forces enough until Winter came. At which point, the foreign forces would have to deal with the weather AND locals used to the weather. Napolean came trudging back to France in defeat, however his forces were still loyal to him and from my recollection, came to his call when he reascended power. /* Deep. Very deep. */

      You'd be surprised. Many armies have sufficient manpower, but insufficient logistics to keep those lines supplied. Food, fuel, etc. The Chinese continually outpaced their supply lines during the Korean War. In the Winter. Which meant they had to stop and wait for food and what not (the Korean Peninsula is apparently very infertile during the winter, at least my mom told me that..). Because of modern warfare, it's not enough to just be able to steal your food, you've got to provision for fuel, etc. Why did it take as long as it did to advance to Baghdad? Because we couldn't risk outrunning our fuel trucks, and securing the routes that the convoys would travel. /* I could see how this practical advice could be useful, for those of us who indeed make no mistakes. */

      Your comment actually makes sense. Everyone makes mistakes. In fact, many mistakes that are made are not seen until after they are exposed as mistakes. See Gulf War I. I believe that in hindsight, those Generals in charge of defending Iraq saw the flaws in their defense that allowed the virtually unopposed American forces to enter Iraq.. However, I think the intention is: Strive for perfection. Doing it half-assed is a recipe for disaster. Think and double think your moves and assess and reasses your data. If it's worth doing, do it right. That sorta thing.

      --
      If you were me, you'd be good lookin'. - six string samurai
    13. Re:Best Management Book ever written? by JayBlalock · · Score: 1

      Do you always take illustrative examples as an excuse to go off on rants with no relevance to the topic at hand?

      --
      Bush: He's Liberal in all the wrong ways.
    14. Re:Best Management Book ever written? by Anonymous Coward · · Score: 0

      Actually, this is not so.

      The best management book ever written is:

      "Bushido: The Way of the Samurai"

      Yukio Mishima's book on it: "The Way of the Samurai" is even better.

    15. Re:Best Management Book ever written? by hondo77 · · Score: 1

      Are you a military history buff? I'm by no means not...

      What does that mean??? I'm not being sarcastic. I really don't know.

      --
      I live ze unknown. I love ze unknown. I am ze unknown.
    16. Re:Best Management Book ever written? by JayBlalock · · Score: 1
      Did he start saying fired employees had simply gone fishing? ;-)

      Hee hee...

      --
      Bush: He's Liberal in all the wrong ways.
    17. Re:Best Management Book ever written? by HBI · · Score: 1

      You could make the same argument about nearly any elementary textbook. Sun Tzu was writing to his audience, which were not well educated and did not have educational opportunities that we would find familiar. The point you miss about it is that he simplifies the concepts of warfare down to very basic principles. Prior to reading such a text, warfare would need to be learned through actual experience. This tends to kill your most promising students quickly, hence the value of what Sun Tzu sought to teach. Since warfare hasn't changed much in actual practice during written history, it is still useful.

      This is not to say that any discussion of battlefield maneuver is going to be cranially stimulating anyway. "Manoeuvre sur les derrieres" was the key to many of Napoleon's successful campaigns. It sounds very technical if you don't understand the French. I think we'd all agree that "March into the enemy's rear", which is what that means, isn't quite so imposing. In fact it's pretty much common sense, right? It's roughly the same thing Sun Tzu was saying with his "Attack him where he is unprepared" quote.

      In regards the other Sun Tzu quotes, Napoleon didn't lose a single battle in Russia. In fact, Borodino was quite the victory given the close match of sizes of the armies involved and the fact that he was nearing Moscow, the furthest penetration into Russia he made. It seems Sun Tzu was proven out in this case.

      Napoleon's failure is simple and well-accepted. He was unable, logistically, to support over 600,000 troops given the restrictions of horsed transport and the poor communication possibilities in Russia. Lack of quality roads and lack of navigable rivers along the axis of advance were key here. If you can't feed your troops, your army collapses.

      "An army marches on its stomach." - seems like common sense again, doesn't it? Apparently it wasn't for Napoleon, who said it in the first place. This is the same guy that caused Clausewitz and Jomini to write extensive volumes on his campaigns. He also dominated military thinking till at least the First World War.

      Bottom line, technical descriptions of warfare aren't that complicated. It's the logistics and man-management that are fraught with complexity.

      Good reading:
      The Campaigns of Napoleon (Chandler, 1966)
      The Prince, Nicolo Machiavelli

      --
      HBI's Law: Frequency of calling others Nazis is directly correlated with the likelihood of the accuser being Communist.
    18. Re:Best Management Book ever written? by Anonymous Coward · · Score: 1, Insightful

      You've got the right idea, but you obviously haven't read The Art of War. One of the points repeatedly made in the book is that a wise leader will try to minimize warfare, since warfare is expensive and sucks up resources that could be better used elsewhere.

      "The acme of excellence is to win the battle without firing a single shot."

    19. Re:Best Management Book ever written? by Rinikusu · · Score: 1

      It's called a brain fart. :)
      "I'm by no means a military history buff" is probably what is intended.

      --
      If you were me, you'd be good lookin'. - six string samurai
    20. Re:Best Management Book ever written? by Anonymous Coward · · Score: 0

      Completely obvious, but ...
      Many of the worst mistakes are overlooking the obvious.

    21. Re:Best Management Book ever written? by Violet+Null · · Score: 1

      But when your enemy instead becomes a couple people whipping up homemade bombs with readily available materials and blowing up your troops a couple at a time.. The "terrorists" are certainly attacking our Army where we are unprepared and not expected.

      And I'll be incredibly surprised if they read Art of War at all. Yes, they are attacking us where we are weak. Why are they doing that? Because it's exceedingly obvious to everybody, including themselves, that if they attack where we are strong, they'll lose. You don't need to read Sun Tzu to know this.

      As for the rest of your comment: It's really more of the same: someone did something that should've been obviously bad (Russia in wintertime == bad), but wasn't, until it was too late, and they failed. Do you think that if they had sat down and read Art of War the night before, things would be different? Do you think if I went back in time and said to Napolean, "Strive for perfection, little guy. Think and double think your moves and assess and reassess your data," he wouldn't've invaded Russia?

      'Cause I think he still would've.

    22. Re:Best Management Book ever written? by Violet+Null · · Score: 1

      Sun Tzu was writing to his audience, which were not well educated and did not have educational opportunities that we would find familiar.

      That'd be a fine point, but it's no longer ancient China. Sun Tzu's work may have been groundbreaking back then, but that's got no bearing on today.

      Since warfare hasn't changed much in actual practice during written history, it is still useful.

      To who?

    23. Re:Best Management Book ever written? by fishbonez · · Score: 1

      Machiavelli was the Renaissance equivalent of a management consultant. His advice is designed to achieve quick results but is not long-term viable. He takes credit for any improvements. He collects his consulting fees and adds another "success story" to his resume. Then he moves onto the next victim.

      --
      Frylock: That's not a toy!
      Master Shake: You say that about everything you own. You should own toys. They're fun.
    24. Re:Best Management Book ever written? by Anonymous Coward · · Score: 0

      Probably.

    25. Re:Best Management Book ever written? by Violet+Null · · Score: 1

      You appear to be making the fundamental mistake of assuming that "common sense" is indeed common.

      True, but if someone didn't understand "attack the enemy where he is weak" before reading Art of War, they're not going to understand it either.

      Or do you think that if you could sit Hilary Rosen down, or whoever they got to take her place since I'm too lazy to look it up, and made her read the book, she/he/it would suddenly slap his/her/its head and say, "Of course, it's all so simple"?

    26. Re:Best Management Book ever written? by CrystalFalcon · · Score: 2, Insightful
      True, but if someone didn't understand "attack the enemy where he is weak" before reading Art of War, they're not going to understand it either.

      So let me tell you one thing I did learn from The Art Of War, or rather, its preface. It is about the greatness of generals, in their roles of peacekeepers of the people.

      It makes an analogy to a family of three healers (practicioners of medicine, whatever). It says, that the oldest and greatest of the three brothers sees sickness before it takes shape, and banishes its spirit from the victim, and therefore, his name does not get out of the house.

      The middle brother sees and cures disease when it is still extremely minute, so his name does not get out of the neighborhood.

      As for me, the story ends, with the youngest brother speaking, I puncture veins, prescribe potions, and mix cures, so from time to time, my name is heard amongst the Lords.

      The lesson in this is not "A stitch in time", it's a far more fundamental one: that for more professions than are apparent at first, visibility of a skill can be inversely proportional to the actual skill level.

      The preface goes on to explain how this relates to peacekeeping, that true generals and military leaders never need to fire a single shot.

      (It is easy to bash various contemporary leaders here, which I won't do; the lesson is far too important to score cheap points.)
    27. Re:Best Management Book ever written? by HBI · · Score: 1

      To who?

      Well, Napoleon thought it useful, along with many other works. It has been studied more or less religiously in military academies worldwide. Rommel took a mild interest in it. These aren't insignificant minds. Hell, it was clear von Mellenthin (the author of the excellent book 'Panzer Battles' on his journey as a general staff officer in the Wehrmacht) had a sampling of it as well.

      Leading men and moving them on campaign has been altered by technology, but the basic premise of same has not changed a whit in 2500 years. Sure, our troops today are better educated and far better equipped, but they will break and run just as easily if they aren't motivated and led appropriately. They will be killed without purpose if not maneuvered effectively.

      A better guide could be arrived at by a modern author who was familiar with modern technology and trends in warfare. The problem with that is that Sun Tzu's pronouncements are philosophical in many cases and hard to render in the crisp technical language modern military writers tend to use.

      At the very least, Sun Tzu deserves to be remembered as the first to compile wisdom on the battlefield in a single tome.

      --
      HBI's Law: Frequency of calling others Nazis is directly correlated with the likelihood of the accuser being Communist.
    28. Re:Best Management Book ever written? by liquiddark · · Score: 1

      Not when he did, however. His forces were ill-prepared, a mistake repeated a century later by German forces.

    29. Re:Best Management Book ever written? by Merk · · Score: 1

      And if you had read The Art of War you would see why it is so appropriate. Sun Tzu advocates avoiding war if at all possible. His book isn't about "defeating and humiliting your enemy" and he even recommends against "totally obliterating everyone but yourself on the battlefield". I'm pretty sure he says that you always need to leave your enemy a path of retreat, because nothing is more dangerous than an enemy with its back to the wall.

      Remember, don't judge a book by its cover (or its title).

    30. Re:Best Management Book ever written? by Merk · · Score: 2, Informative

      Ah, but it also says that leaders should be feared but *respected*. Machiavelli strongly recommends against being hated. He says that's the worst thing that can happen to a leader. Are you sure you've read it?

      And what could be more "Machiavellian" than putting pretenses of being nice to your employees to keep them from doing mass walkouts?

    31. Re:Best Management Book ever written? by BroncoInCalifornia · · Score: 1
      I see that a lot where I work. Some people are carefull about what they design and it just works.

      Some people slop something together. There are lots of bugs and problems. They then jump on solving the problems they created and get the attaboys. They are then credited with being responsive to action items.

      --

      Religion is the main cause of atheism.

    32. Re:Best Management Book ever written? by hey! · · Score: 1

      Hey. Worked well for Napolean in Russia, didn't it?

      Because you're supposed to live off the enemy's crops. Naturally it doesn't apply to Russia in winter.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  18. In Search of Stupidity by shweazel · · Score: 1

    For others, it's a great learn to take a look at serious and less-serious screw-ups by major technological companies.

    Didn't have to look very far, did we?

  19. Stromberg ? by wossName · · Score: 1

    I heard that company was brought down by some english guy.

    --
    Someone is wrong on the Internet!
  20. Speaking of which by Otter · · Score: 4, Funny
    I was browsing the local tech bookstore a couple of years ago, when Enron was all over the front pages, and noticed a book with a tilted E on the cover. I asked the staffers "Is this book "How to Succeed by Imitating Enron" on sale? They all burst out laughing, conferred and decided to mark it up as a collectors' item instead.

    Apple Computer is also mentioned, but don't forward a copy of the title to your local friendly Mac zealot -- contemplating Apple's current market share and influence on the market (with some speculations on what could have been done), Chapman calls Apple the world's largest irrelevant company.

    I dunno -- it's pretty much accepted among zealots that Apple management between Steve and Steve was disastrous. Most of us can't hear the word "ameliorate" without cringing.

    1. Re:Speaking of which by Animats · · Score: 2, Insightful

      Apple's market share today is lower than it was the day Gil Amelio left.

    2. Re:Speaking of which by hondo77 · · Score: 1

      If the captain of the Titanic had gotten into a lifeboat after striking the iceberg, by your (implied) logic he could have claimed the sinking wasn't his fault because the boat was still afloat when he left.

      --
      I live ze unknown. I love ze unknown. I am ze unknown.
    3. Re:Speaking of which by HeghmoH · · Score: 1

      And to extend that logic, after the Son of God Himself descends from heaven and rescues the ship, you can complain that it's all waterlogged and scratched and it was better with the old captain.

      --
      Mod down posts with a "Free Mac Mini/iPod" sig, they're spam!
    4. Re:Speaking of which by jo42 · · Score: 1


      Yes, but it has 99% of the market share in every graphics department that I've ever been to...

    5. Re:Speaking of which by G-funk · · Score: 1

      Only a mac user would compare Jobbs to the son of god, that's for sure.

      --
      Send lawyers, guns, and money!
    6. Re:Speaking of which by LPetrazickis · · Score: 1

      Only a mac user would compare Jobbs to the son of god, that's for sure.

      Yeah! Steve Jobs has nothing on Hercules, that's for sure.;)

      --
      Is this a sigs-optional kind of place? 'Cause I am totally down with that if you know what I mean.
    7. Re:Speaking of which by Anonymous Coward · · Score: 0

      Aw, C'mon... it's not Jobs, it's Larry Ellison.

  21. So what? by paiute · · Score: 4, Insightful

    The easiest thing in the world is to look back and deride the losers while applauding the winners and point out why each is what it is. It's a little harder to pick them in advance.

    What do you get out of reading this book? Unless it is some tools for making predictions, you might as well rip out the pages and wipe your ass with them.

    As for Netscape vs. Microsoft, well, if you can't figure out why that happened (clue: it had nothing to do with Andreessen being an idiot or deserving to die), then you have no business attempting to analyze more subtle corporate interactions.

    --
    If Slashdot were chemistry it would look like this:Cadaverine
    1. Re:So what? by Anonymous Coward · · Score: 0

      Leave it to slashdot to rank highly an insight-free comment as insightful. Some people learn from history. Unfortunately, you aren't one of them.

    2. Re:So what? by Alomex · · Score: 1

      What do you get out of reading this book?

      Experience? Insight into how to avoid mistakes? A list of what works and what doesn't? a better understanding of history?

      As for Netscape vs. Microsoft, well, if you can't figure out why that happened (clue: it had nothing to do with Andreessen being an idiot or deserving to die), then you have no business attempting to analyze more subtle corporate interactions.

      Which proves that in /. all you need is to diss M$ to get the inanest of comments moderated to "Score:5 Insightful".

    3. Re:So what? by Malcontent · · Score: 1

      Management books are the greatest scams known to mankind. They all suck, they all repeat the same poing over and over again trying desparately to fill enough pages to make a book. They are all written by people with huge egos trying to convince the world how smart and witty they are.

      --

      War is necrophilia.

    4. Re:So what? by buckeyeguy · · Score: 1

      Your name wouldn't happen to be Ed Esber, would it? mwhahahaha

      --
      I'd have a personalized plate on my car, but "toxic bachelor" won't fit into 7 letters.
    5. Re:So what? by LinuxParanoid · · Score: 1

      I like Mark, but he made some terrible hubristic mistakes. Most notably, telling the press that Netscape was going to be the next Microsoft. And that with Java, Windows was just a set of poorly debugged device drivers. Great headlines, but just stupid. You don't poke a sleeping giant. You wait till you have your hand firmly around his nuts. Gates had the wisdom to do that with IBM.

      --LinuxParanoid, (paranoid of Microsoft, not Linux, just to be clear)

  22. Remember... by Doverite · · Score: 2, Funny

    The difference between genius and stupidity is that genius has its limits.

    --
    You can legislate morally you can't legislate morality
    1. Re:Remember... by jo42 · · Score: 1

      "The only element more common in the Universe than hydrogen is human stupidity."

      Who first said that?

    2. Re:Remember... by Dr+Strangelove · · Score: 1

      It was Frank Zappa. Zappa's Law is in several 'Murphy's Law' compilations that I've seen.

  23. Hyperbole by hacksoncode · · Score: 3, Funny

    If CIS majors were smarter, you would have realized that what he meant was: "handwriting recognition that is good enough to be usable and not to piss many people off isn't possible for the reasonably forseeable future".

  24. Re:Questions evolutionists don't want to answer by Anonymous Coward · · Score: 0

    It's a link to goates.cx - beware!

  25. You're ponfused by ColonelPanic · · Score: 1

    I suspect that ASP is not an abbreviation for Application Service Company.

    --
    "Skill shows through where genius wears thin." -Wittgenstein || Religion: uniting aviation and architecture.
    1. Re:You're ponfused by jo42 · · Score: 1


      In my book, it's Active Stinky Pages, or Absolutely Stupid Pages, etc., depending on the subject under wrath...

  26. They forgot Xerox by Anonymous Coward · · Score: 0

    Xerox should be Microsoft & Intel combined, in terms of the computing industry.

  27. How about a good patterns/anti-patterns book? by TheNarrator · · Score: 1

    Long narratives are fun reading but what we really need out of business books is a bunch of design patterns for businesses. We already have books on Business Modelling with UML . Why not start a whole patterns anti-patterns series based on this approach?

    1. Re:How about a good patterns/anti-patterns book? by Animats · · Score: 2, Informative

      It exists. "The Concept of the Corporation", by Alfred P. Sloan. He put together General Motors.

    2. Re:How about a good patterns/anti-patterns book? by GeoGreg · · Score: 1

      Actually, that book is by Peter Drucker (check it out at Amazon). Alfred P. Sloan wrote My Years With General Motors. (I haven't read either, but they sound interesting).

  28. no surprise by agusus · · Score: 4, Funny
    Apart from the minor detail that some of the data in the book was faked.


    Well, DUH. What else did you expect in a "management bible"??
  29. The best way to manage, as always, is by mcpkaaos · · Score: 1

    don't.

    --
    It goes from God, to Jerry, to me.
  30. more reviews of this book by zontroll · · Score: 2, Informative

    VeryGeekyBooks has more reviews of this book.

  31. Re:Blue collar envy by gorbachev · · Score: 4, Interesting

    Why should I be loyal or obligated to someone who will fire my ass in a second, if the company's bottom line dictates it?

    Think about it.

    I have long since decided that my obligation is to my work only, i.e. that I will do my job and all of it the best I possibly can.

    If a new employer comes along and decides to offer me better compensation or otherwise offer a better deal, I'm outta here just as fast as I would, if the company's quarterly earnings were dissapointing and they laid me off. At no circumstance will I EVER feel obligated to do anything just because someone has a fancier title than I do and is my boss.

    That sort of stuff is for lambs.

    I'm paid to do a job, nothing more or nothing less. That's where my obligation starts and ends.

    --
    In Soviet Russia, I ruled you
  32. Best management guide: OfficeSpace by Helpadingoatemybaby · · Score: 4, Insightful
    As an expert on stupidity (I have worked for many stupid people over the years, and have often been one myself) I can make some recommendations.

    I have now become the "stupid manager" of my small but growing business and I've realized that I just have to remember what my stupid bosses did over the years, and don't do what they did. Sounds easy, but it isn't. I just saw OfficeSpace again. I saw a little of myself. I was afraid.

    Bosses like improvements. Radical change. Go faster, go faster. They tend to like this because that's how they got where they are -- right or wrong they tend to have hard driving personalities. Employees don't like constant change, in my opinion. No one likes coming to work and finding a new policy on their desk about their TPS report cover sheets. Change is useless much of the time.

    I call this "overbehaviour." Doing something -- anything -- because it... just needs to be improved! Most improvements aren't.

    So now that I'm the boss I'm trying to change as little as possible. Try and keep things in a rhythm and ask people to help come up with ideas. Not for internal processes, but for products. And then, give control of that idea to the guy who came up with it. It's his baby, let him nurture it. Let him take credit for it. People tend to live up or down to your expectations.

    Use this to make the customer happier.

    Ultimately, that's all that matters.

    --

    The baby's fine -- please stop sending business cards.

  33. Never ask by BillsPetMonkey · · Score: 3, Insightful

    management consultants. Ever thought what management consultants do? I used to be one. They get paid good money to dress unpopular decisions up as the results of their 'independent studies'. What do they actually know about management? I graduated in history and started with a consultancy 2 years after graduating. There is never an industry as nepotistic and bent as management consultancy - that's how I got the job (through a friend).

    My advice? Ask the oldest guy (or the person who's been there the longest) in your company what they did last time the same thing happened. They usually know, but you might not know that.

    --
    "It's not your information. It's information about you" - John Ford, Vice President, Equifax
    1. Re:Never ask by theMerovingian · · Score: 1

      Your name is not Bob, is it?

      For the unenlightened:
      Bob Porter: Looks like you've been missing a lot of work lately.
      Peter Gibbons: I wouldn't say I've been missing it, Bob!

      --
      "If you think you have things under control, you're not going fast enough." --Mario Andretti
    2. Re:Never ask by advocate_one · · Score: 1
      "My advice? Ask the oldest guy (or the person who's been there the longest) in your company what they did last time the same thing happened. They usually know, but you might not know that."

      the problems really start when you find that in the great big downsizing rush, they chucked out all the older guys who actually knew why things were done that way in the first place...

      --
      Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
  34. CS majors do know something the CIS majors don't by Anonymous Coward · · Score: 1, Interesting

    CS majors get it hammered into their heads that you don't try to program a solution that doesn't have a RESEARCHED solution YET. Otherwise, as Apple found out, you do the research while burning through your budget, and sometimes find the answer is several billion dollars away - if there even exists a solution that your team is BRILLIANT enough to find. Nuclear energy wasn't possible before Einstein for example. Is he on your team?
    My CS courses contained several of these sorts of examples and my code design courses always emphasised KNOWING the solution BEFORE you start. Pity your CIS courses didn't.

  35. I'll wait for 2.0 to come out by Weaselmancer · · Score: 0, Redundant

    There's no mention of SCO flushing themselves down the toilet. That's classic stupidity. "Let's not make product anymore, let's make lawsuits instead."

    It'll make an interesting read once it's all over.

    Weaselmancer

    --
    Weaselmancer
    rediculous.
    1. Re:I'll wait for 2.0 to come out by rickchapman · · Score: 1

      There is, at this juncture, no evidence to support the supposition that SCO's case is stupid. The outcome of the case will be decided on two key factual points. A) is there S5 code in Linux 2.4 and up, and B) does SCO have IP rights to that code? If the answer is yes, they win the case and get a big chunk of money from some big corporations. And courts will have no interest in Open Source ideology or beliefs when they exmaine the case. Merrill R. (Rick) Chapman

    2. Re:I'll wait for 2.0 to come out by Weaselmancer · · Score: 1

      Well, I'm not really commenting on the case, I'm commenting on their business tactic. The case could be 100% valid and I'd still say it's a stupid move. Their latest SEC filing would seem to bear that out.

      That being said, I also think the case is stupid. If their case is so rock solid, why not tell everyone what the offending code is? Why hide it, if it's so rock-solid? The truth should be able to stand up to any examination, and I believe that's what they fear. Hence, no disclosure. Gambling your entire business on a bluff, is...stupid.

      --
      Weaselmancer
      rediculous.
  36. ohhh.... shiney! by Anonymous Coward · · Score: 0

    That's all right, we Americans were distracted by the whole Michael Jackson molests another kid saga to pay attention even if the Brits did unaccustomably grown spine.

  37. pateNTdead eyecon0meter: look no further by Anonymous Coward · · Score: 0

    you have discovered a nearly ?working? scriptdead bullend of felonious fauxking corepirate nazi ?pr? ?firm? hypenosys, with phonIE payper liesense stock markup fraud execrable, being masqueraded as 'stuff that matters'.

    consult with/trust in yOUR creators.... prepare to be illuminated.

    1. Re:pateNTdead eyecon0meter: look no further by frogsarefriendly · · Score: 0

      i genuinely enjoy these posts. there will be no place to run and no place to hide when the lights come up.

  38. Re:Blue collar envy by October_30th · · Score: 0, Flamebait
    I'm paid to do a job, nothing more or nothing less.

    And you still wonder why corporations treat their employees like commodity?

    --
    The owls are not what they seem
  39. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  40. Companies that need mentioning by Darkroom · · Score: 1

    Commodore a company as it was going under still paying Execs millions.

    1. Re:Companies that need mentioning by jo42 · · Score: 1


      ...things haven't changed much since those days, have they?

  41. This well will never run dry by fredrated · · Score: 0

    Or, as a friend of mine declared: "Stupidity: it's a renewable resource!"

  42. They found stupidity in the seventies by Anonymous Coward · · Score: 0

    As I recall, they went in search of stupidity in the 70s. Consensus was that it could be found somewhere on Mount Ararat, but ancient astronauts may have messed with the evidence.

  43. Aplication Service Providers by Malketh · · Score: 1

    Obligatory Indiana Jones reference:
    ASPs.. Very dangerous. You go first, Indie.

  44. I see by Anonymous Coward · · Score: 0

    That would explain department stores, where the floor managers are treated to company outings at amusement parks and the workers are told, "I don't care if you had to backup cashier all day. If you don't finish your department tonight, you're fired."

    Profit is not a creation of wealth: it is an accumulation of wealth from the rest of society and companies are only one side of the equation. They charge through communities and export the cash to their headquarters while ignoring the jobless. Corporations will start to care when they consider us as 'people' and not as 'consumers'.

  45. Managment 386 by extremesanity · · Score: 2, Interesting

    I took a Management class in college where we spent a large amount of time focusing on some of the strategies successful companies used. It was all good at the time because the companies were pulling in massive amounts of customers and money. However several years after that class, these companies that were bragging about their innovative strategies were failing.

    A few that I can remember was AOL and the Time Warner merger, Jack Welch and GE, and some others.

    Just goes to show you, just because your successful in the short term with some crazy new strategy, doesn't mean it is a good one.

  46. Appendix A by Anonymous Coward · · Score: 0
  47. Re:Blue collar envy by gorbachev · · Score: 2, Insightful

    I used to be loyal to a fault. Then I noticed the corporations treat their employees like commodity regardless.

    Was buddy-buddy with the bosses, too. I still am, whenever the boss is someone I would be friends with if he wasn't my boss, but I don't make the mistake of thinking that means anything in my professional life.

    --
    In Soviet Russia, I ruled you
  48. Think before you speak by Anonymous Coward · · Score: 0

    It's funny how you push the attitude problem off on the employees. There may be a reason why "most managers....are burdened by workers who just work there" and have "no sense of loyalty or obligation". This is usually a leadership/management problem. One thing I learned in the Army that has rung true thoughout my civilian life: "If you take care of the people who work for you, they will take care of you." If management executed this philosophy they would find that not only do they have a team of people who are loyal and have a sense of obligation to the company, the result would allow management to meet company goals and objectives.

    Instead the majority of organizations are rich with idiotic PHBs.

  49. Joel Sposky's preface makes me puke by RealProgrammer · · Score: 3, Insightful
    Netscape's monumental decision to rewrite their browser instead of improving the old code base cost them several years of Internet time, during which their market share went from around 90% to about 4%, and this was the programmers' idea. Of course, the nontechnical and inexperienced management of that company had no idea why this was a bad idea. There are still scads of programmers who defend Netscape's ground-up rewrite. "The old code really sucked, Joel!" Yeah, uh-huh. Such programmers should be admired for their love of clean code, but they shouldn't be allowed within 100 feet of any business decisions, since it's obvious that clean code is more important to them than shipping, uh, software.

    Hindsight is 20/20. If Marc Andreesen said the code sucked, and needed a rewrite, then it sucked and needed a rewrite. How long would it have taken to add all the latest features to the old code base?

    Microsoft had the Mosaic code. They were not going to rewrite it, even though it sucked, because that would not be "good business". They sold the sucky product to win a short-term victory, and they're still doing it today.

    Delivering good products should always be the goal. Given the choice between A) competing against Microsoft at repackaging bad code and B) rewriting the code completely, the choice is obvious.

    Sposky and Chapman appear to believe that market domination defines correct decisionmaking. Criticize people for not understanding the business they're running, but don't criticize them for having integrity.

    --
    sigs, as if you care.
    1. Re:Joel Sposky's preface makes me puke by hondo77 · · Score: 2, Informative

      They sold the sucky product to win a short-term victory, and they're still doing it today.

      Somebody marked this as Insightful? Microsoft won the war. Utterly. How long would it have taken to use the old code base? Less time that to code the new features and write everything else from scratch. Guaranteed.

      Integrity? How much integrity does Netscape have? None because they're gone.

      --
      I live ze unknown. I love ze unknown. I am ze unknown.
    2. Re:Joel Sposky's preface makes me puke by Jeff+DeMaagd · · Score: 1

      Netscape Navigator still needed a rewrite, and adding new features to bad code would still mean them going down, because the software was bad, IMO.

      I used Netscape as long as I could and stay away from the Evil Empire, but after a while it was just too exhausting to put up with the crap, which might have been about year 2000. It was only this year that I started using it again in the form of Mozilla Firebird because it really was better in nearly every way, IMO.

    3. Re:Joel Sposky's preface makes me puke by Anonymous Coward · · Score: 0

      So you're saying Netscape 4 could have implemented full CSS easily.

    4. Re:Joel Sposky's preface makes me puke by oskillator · · Score: 4, Insightful
      Sposky and Chapman appear to believe that market domination defines correct decisionmaking. Criticize people for not understanding the business they're running, but don't criticize them for having integrity.

      Criticizing people for not understanding business is precisely what Joel was doing. Delivering good products not the goal of a software company; making money is. Making a good product is a luxury, and it turned out to be one that Netscape couldn't afford. Staying stagnant for three years while your competitor's product is making steady improvements is not the path to victory.

      Also:

      If Marc Andreesen said the code sucked, and needed a rewrite, then it sucked and needed a rewrite

      I'm pretty certain you're not attributing godlike infallibility onto Mr. Andreesen, but I can't parse this sentence any other way. What is it you're trying to say?

    5. Re:Joel Sposky's preface makes me puke by RealProgrammer · · Score: 1

      Making money is a fine business goal. If it's your only goal, well, I hope that works out for you.

      Making a good product is the best way to make money. Quality sells, and it generates repeat customers, and it's cheaper to support. Selling sucky code to make a buck may be "good business", but it's not for me, nor apparently was it for Netscape.

      That was a values-based decision. My beef with Sposky is criticizing a values-based decision as if it were merely one of arithmetic.

      I'm not attributing any special powers to Marc Andreesen; he's just the guy who wrote the code in question. People are generally proud of their work, so if a programmer says code he wrote as a student isn't good enough, then I'm not going to argue with him.

      --
      sigs, as if you care.
    6. Re:Joel Sposky's preface makes me puke by Jeff+DeMaagd · · Score: 1

      I should point out that Microsoft for one has huge resources at its disposal, so it can work around bad code.

      Microsoft decided that Windows needed a rewrite and after five years, out came NT. In many cases it rewrote again for five years and out came 2000. They rewrote a lot again for Win64.

    7. Re:Joel Sposky's preface makes me puke by MrWa · · Score: 4, Interesting
      Sposky and Chapman appear to believe that market domination defines correct decisionmaking. Criticize people for not understanding the business they're running, but don't criticize them for having integrity.

      Not *all* decision making - just business decision making. The decision to completely rewrite the code was based on the merit of the code alone - not on the business or market implications. That is what Sposky and Chapman seem to be saying: programmers should program and leave business decisions to those that know the market.

      There really isn't a good analogy that can compare to this. The decision was basically: stop all shipment of our product so that it can be completely redesigned, built, and tested or attempt to improve the already existing product. The fact that a competitor, with an inferior product, was able to continue shipping while making improvements points to the former being a bad decision.

      This is, of course, all considered in a vacuum while looking at the end results. Other factors besides the code rewrite played a major role in how the "browser war" turned out.

      Delivering good products *is* the goal. Given the choice between A) shipping inferior code that can be incrementally made better and B) shipping NO code while your competitor takes all market share, the choice is obvious. This is the case in every business: you seldom, if *ever*, want to ship NOTHING for months or years at a time (so that you can completely redesign your product) while your competitor becomes firmly entrenched in the market.

    8. Re:Joel Sposky's preface makes me puke by hondo77 · · Score: 1

      Easily? Who said anything about easy? How easy is it to build a browser from scratch? Using the existing code may have been hard but the choice they made was obviously the wrong choice.

      --
      I live ze unknown. I love ze unknown. I am ze unknown.
    9. Re:Joel Sposky's preface makes me puke by OeLeWaPpErKe · · Score: 2, Interesting

      If you think this is the case you should not live in a capitalistic country. It's just not the way things work.

      You must tolerate inefficiency, stupidity, etc for a while, after which you MAY get the chance to undo some of the damage.

      You need to convince the people who don't know their own field and the people with wrong (as in not conforming to your view of the world) assumptions both think of you as useful and not dangerous to them (I'm still working on the not dangerous part).

      Outclassing people in an attempt to gain something will not work. Even though it constructs a better product it's a destructive action, which not only shows that you have the ability to attack others, but that you're good enough to succeed. So don't do it.

      A good product is very simple, in the end gain > losses. I believe netscape 6.0 does not satisfy that condition. Even though the code is good (I've had a demo, and indeed, it works very nicely, it all clicks together perfectly) it is a complete disaster.

      The "good" product managed to destroy the entire product line of the company creating it. It may be interesting from an artistic point of view (and therefore appeal to open source programmers) but the product sucks.

    10. Re:Joel Sposky's preface makes me puke by Karadryel · · Score: 2, Interesting
      Sposky and Chapman appear to believe that market domination defines correct decisionmaking. Criticize people for not understanding the business they're running, but don't criticize them for having integrity.

      I think some of the other replies are looking at this the wrong way - it is *not* always the right decision to keep bolting on new functionality to an old and broken infrastructure. Even when the alternative is not shipping anything for X years, that may be a better decision.

      *However*, in the case of the internet browser business, this was a bad decision. Why? Because the goodness of a browser isn't based solely on the features it supports, it's based on how widely it's programmed to. In some other situation, it might have made sense to release nothing ... you let the competitor have the market for a few years, then show up with the super-powered new version and everyone switches back. If you've got the capital, make the investment. (Note that this seems to be what MS is doing with Longhorn - check back in 5 years to see how it worked out)

      With the browser, however, once Netscape stopped shipping product people stopped using it, and the web went to supporting just IE. The point is just that in the particular case of the browser, because it's not a stand-alone technology but a platform, and so its "goodness" is a function not just of the platform but of what supports it, the rewrite decision was, well, ill-advised. In short, they didn't understand their business.

    11. Re:Joel Sposky's preface makes me puke by BroncoInCalifornia · · Score: 1
      Delivering good products not the goal of a software company; making money is.

      Netscape was doomed either way. They had their main business model shot out from under them. They could no longer sell the web brower. They were forced to give it away.

      This whole book looks a lot like an attempt to rewrite the history of Microsoft disguised as a management lesson book. Look at the titles of the chapters. Look at the stereotype of a Linux geek in the introduction:

      That said, there are plenty of good examples of people putting code beautiness over business or project needs. A lot of those companies really did do themselves in!

      --

      Religion is the main cause of atheism.

    12. Re:Joel Sposky's preface makes me puke by Doctor+Faustus · · Score: 1

      Hindsight is 20/20. If Marc Andreesen said the code sucked, and needed a rewrite, then it sucked and needed a rewrite. How long would it have taken to add all the latest features to the old code base?

      You know, it's possible to make incremental improvements. I heard about the Gecko rendering engine being finished about six months (maybe a year) after NetScape was open-sourced.

      A better question would be this: How long would it have taken to attach Gecko to the NetScape 4.7 UI and networking code, to release NetScape 5.0?

  50. In Search of Stupidity? by Anonymous Coward · · Score: 0

    Search the countryside of New Jersey for Joe Nacchio, former CEO of Qwest. He should be on Howard Stern - titled as King of Stupid People.

  51. Working for the Bush adminstration? by Anonymous Coward · · Score: 0


    How about covering up for Bill Clinton's drunken escapades, blowjobs from interns, and complete ignorance about foreign policy?
    Then, watch as Bill tries to take credit for the greatest (false) economy in our history, and blame the crash on his successor.

    1. Re:Working for the Bush adminstration? by Anonymous Coward · · Score: 0

      Could it be that it doesn't matter who leads the United States because all you do is false/fake anyway, your leaders are just working to make themselves richer and you're just going down because your time as the evil empire is over?

      Every giant empire in the history of man has collapsed. It's the natural way.

    2. Re:Working for the Bush adminstration? by October_30th · · Score: 2, Insightful
      drunken escapades

      Nothing wrong with that.

      blowjobs from interns

      Nothing wrong with that.

      complete ignorance about foreign policy?

      As opposed to the current president who has single-handedly alienated the rest of the world?

      --
      The owls are not what they seem
    3. Re:Working for the Bush adminstration? by Uma+Thurman · · Score: 0, Flamebait

      In the 1990's we weren't involved in a major war, and my salary quintupled, with low inflation.

      Yep, the 1990's sucked, and it was all Clinton's fault. Oh, and if you invite Rush Limbaugh over for dinner, you can trust him not to peek in your medicine cabinets.

      --
      This is America, damnit. Speak Spanish!
    4. Re:Working for the Bush adminstration? by Anonymous Coward · · Score: 0

      As opposed to the current president who has single-handedly alienated the rest of the world?
      I'm not American, but I'm not feeling particularly alien.

  52. Here's another good book on poor decisions by Hoi+Polloi · · Score: 2, Interesting
    Check out Barbara Tuchman's (author of "The Guns of August" and "A Distant Mirror") book "The March of Folly". She is not only an excellent historian but a very good author. "The March of Folly" is about choices being made contrary to one's own self-interest (as she puts it). It is a subject matter very applicable to today's news. George Bush, et al, should read it.

    Amazon Link

    --
    It is by the juice of the coffee bean that thoughts acquire speed, the teeth acquire stains. The stains become a warning
    1. Re:Here's another good book on poor decisions by Ohreally_factor · · Score: 1

      George Bush, et al, should read it.

      Ummmmm. . . .

      --
      It's not offtopic, dumbass. It's orthogonal.
  53. Re:Blue collar envy by Anonymous Coward · · Score: 0

    You must have never worked for a boss who was obviously more stupid than yourself.

    Many workers are burdened by stupid bosses who do not survey the best course of action. These bosses rather follow what another peer has done since there is less risk. Many times, a weak boss will only listen to other managers for actionable advice since there is less risk.

    If you see your boss going home before you do day after day and you have to work later than you should because you are short staffed, then your boss is obviously not loyal to you, overly loyal to the company, or they are not intelligent.

    Obviously, something is going to give -- quit, company goes bankrupt, boss fired or moved out.

    It is actually sad to go to work day after day with a boss who doesn't know anything outside of management techniques/approaches and chattiness to get ahead. Yep, nothing is worse than having a manager ask you "show me the numbers that indicates your value to the company" while not providing the tools or the means to capture the numbers. Later, if you point this out - they say "just do it anyway you can, just show me". This is the worst burden of all - not having value measures independent of a cheap, dumb boss.

  54. Re:Blue collar envy by *weasel · · Score: 4, Insightful

    corporate loyalty requires trust on both sides.

    the default 'trust' that employees have for employers is gone. Wildly growing management compensation vs the stagnation of working wages, raiding of benefits packages, downsizing, outsourcing, fly-by-night conversions of 401k shares into company shares... why again should the workforce trust the average company?

    when a group of guys is doing unpaid overtime in serious crunch mode to ship software, only to be put on the street with no severance just after the code is turned in, 2 weeks before christmas, not in a noble attempt to save what part of a failing-company that they can, but rather to -maximize-profit-, all the while petitioning the board 'forgive' a multimillion dollar loan for a gulfstream... well, i don't exactly see where the employee is making a mistake by taking the realist viewpoint of 'i just work here'.

    sure, the boss is not necessarily the root of all evil. but the employee is well served to assume that he is, until such a time as he has proof that he is not. and in our current employment situation, that just isn't happening by and large.

    --
    // "Can't clowns and pirates just -try- to get along?"
  55. John Boyd by Anonymous Coward · · Score: 0

    Add to this John Boyd. OODA loop. One hell of a career for a fighter jockey.

    It is quite amusing how much the Air Force appreciated him.

    The sentence I like most in Sun Tzu: All warfare is based on deception.

    SCO?

  56. Best practices? I can sum it up in three points.. by pla · · Score: 5, Insightful

    You don't need a book to tell you how to manage people well... It boils down to just a few simple points:

    1) Break down the "big" tasks into personal-project-sized chunks. If a large number of underlings complain about the size of those chunks, adjust accordingly. If one or two people complain, tell them to quit whining.

    2) Leave people alone to do their work. Realize that deadlines will occasionally slip, and some people will have bad weeks on occasion. If one or two people consistantly underperform, axe them. If everyone consistantly fails to do their work in time, the problem sits at your own desk.

    3) Give people a reason to remain loyal and do their work. Money obviously forms the single biggest motivating factor, but pride in their work, credit for exceeding expectations, and comfort in their jobs matters quite a lot as well. If your best worker always comes in at noon and leaves at eight (at a 9-to-5 company), don't complain, but rather appreciate that someone knows when they do their best work. Same applies to attire - Unless your underlings deal directly with the public, every day should count as a dress-down day, within reason. PJ's obviously do not seem acceptible, but jeans and a T-shirt? A tie doesn't make people more productive, despite what management-types seem to believe. It just makes them uncomfortable.


    Overall, I suppose I can sum this up in two abstractions - Treat people like you would like them to treat you (golden rule, basically); and, if everyone seems to complain about you, don't assume you have a lazy team, start looking at your own job performance.

  57. Re:Best management guide: OfficeSpace by TopShelf · · Score: 2, Interesting

    This is one aspect of diversity that's often overlooked. As we try to ensure that departments and companies have a sprinkling of various races, genders, creeds, and personality types, one thing that's often overlooked is that not everyone within a group needs to be a "caffiene achiever." There are perfectly good workers who aren't interested in a promotion, but are happy doing what they're doing - very often, they're dependable and are worth their weight in gold in a pinch.

    An example would be a night-shift computer operator. I had that position as a 23-year old, but moved up the first chance I got to the daytime shift, then programming, etc. For the department, the next couple years were a constant hassle of finding people to adequately fill the night shift - either they didn't stick around long, or (in one unfortunate case) were more interested in stealing laptops than actually working. Eventually, we found an older guy who was a few years away from retirement and was interested in steady work. He took the position, and has performed well in it for the last 5 years.

    I guess the overall lesson is that customer satisfaction can often by strengthened by dependability, which can suffer when management is constantly reshuffling teams in search of marginal improvements.

    --
    Stop by my site where I write about ERP systems & more
  58. Fake data by Anonymous Coward · · Score: 0

    Some of the data was faked?

    No way, management would never spout untrue b.s.!!!!

  59. Re:Blue collar envy by malkavian · · Score: 4, Interesting

    Actually, after having worked for others, both good and bad, and myself (having employed others), I've come to the conclusion that it's often not a mistake to believe the boss is the root of all evil.

    A good boss is one that knows what you're meant to be doing, and communicates it to you effectively, then lets you do what you're hired to do, and get on with it.
    The unfortunately all too frequent boss is indeed one who knows the buzzwords (after all, that's how (s)he got hired). After that, it's all about making themself look good.
    I worked in one place, where the manager (actually, tech director) produced a lovely little Gantt chart with all the work schedules I was meant to be doing for the next 60 days.
    All with pretty, and short titles, so they looked neat on the side of the page.
    Unfortunately, on asking what the first 5 days of work actually entailed, I got the answer that he didn't know (and he wrote the project plan!).
    Same with the second and third 5 days.
    It took me 4 days of running round the company, talking with anyone I could find, until I found anyone (one of the sales chaps that met with the clients on a particular meeting) that had any idea what it was meant to be.
    Then, it turned out the estimate was wrong.
    Every step of the way, all I got from the boss was 'You're meant to be at this point now, the chart says so..'.

    However, having worked for a great boss, I know the other side of things also.
    That chap used to have a project planner talk to us, explain how we should tailor our estimates by bringing up questions about how long debugging would take, talking to other people, unexpected errors that always creep up..
    In the end, he got reasonable figures from us on how long it would really take.
    Higher management often didn't like the figures, but he let it be known that they could have crap for less time, and probably end up with people leaving, and a working solution for the time given, and hold onto experienced employees.
    He then left us to get on with work, while intercepting all attempts from above to poke and prod us at our desks, and otherwise get in the way.
    He was good enough at the job to know we weren't slacking, and a good enough manager to know how to get the best out of people.
    That, trust me, is a great rarity in the business world, where it's often believed that the numbers are what people adhere to, rather than people defining what the numbers should say.
    When the numbers say what people should be doing, you give rise to books such as the headliner for this topic..

  60. Re:Blue collar envy by MrResistor · · Score: 5, Insightful

    Most managers work for the better of the company and are burdened by workers who "just work there". No sense of loyalty or obligation to the ones who hired them in the first place.

    Only an idiot, or someone completely ignorant of standard business practices over the last few decades, would blame lack of employee loyalty on the employees.

    Here's a clue for you: Loyalty is earned. Companies that show loyalty to their employees have loyal employees. I think it's kind of funny when allegedly highly educated MBAs can't understand that basic relationship.

    --
    Under capitalism man exploits man. Under communism it's the other way around.
  61. I'll take the bait by Anonymous Coward · · Score: 0

    Maybe its a chicken or the egg argument, but when I can be laid off at anytime, then I don't feel bad about taking any better opportunites that come my way at any time.

  62. Oh, I saw this case study... by TheOoftheP · · Score: 1

    How about being a great company for thousands of developers and then pissing off almost 100 percent of them? Red Hat?

  63. Chapter Three by t0ny · · Score: 1
    "If you want to run a successful company, you gotta cook the books!"

    With statements from former Enron execs, who also go over the benefits of plausible deniability, and Ken Lay who gives advice on stashing your ill-gotten booty in variable annuities and bribing the sons of presidents.

    --

    Manipulate the moderator system! Mod someone as "overrated" today.

  64. Bad Hyperbole by hellfire · · Score: 2, Insightful

    Your statement is incorrect, and frankly so is the statement made by the author of the book.

    There are tons of examples of decent handwriting recognition. This was an attempt by the author of the book to sound clever and funny while pointing out Sculley as a bad CEO (and to the trained eye, it was a failed attempt). Sculley WAS as bad CEO, but that was simply because he had no understanding of technology over all. To a businessman, nothing is impossible, but a good technology CEO knows the limits of what can technology can provide vs how much money can be spent.

    If you frame the statement correctly you are right. For example you can't make a handwriting recognition system that's not based on a fully sentient AI that could recognize any one person's distinct handwriting and translate it into digital characters. But you can make perfectly acceptable systems, depending on who you are making it for, that is effectively handwriting writing recognition.

    --

    "All great wisdom is contained in .signature files"

    1. Re:Bad Hyperbole by Anonymous Coward · · Score: 0

      After 3 years research on HWR, my conclusion is: [NON-Geek] People expect it to work first time and everytime, without training.

      It costs over $300, it should be "smart", right?

      It's been my experience that the Paragraph products are the most accurate, but test subjects think it's recognition is useless, even at 99.7% accuracy.

      The Newton and all other devices are not just for geeks, which is why many now sport small keyboards. Handwriting Recognition by it's very definition is truly impossible and the term should not be used to describe Graffiti and it's ilk. Gesture recognition would be a more appropiate term.

  65. Microsoft's big mistakes by roca · · Score: 5, Insightful

    > According to Rick Chapman, the answer is
    > simpler:
    > Microsoft was the only company on the list that
    > never made a fatal, stupid mistake. Whether this
    > was by dint of superior brainpower or just dumb
    > luck, the biggest mistake Microsoft made was the
    > dancing paperclip. And how bad was that, really?

    Microsoft's past is littered with failures: Microsoft Bob, early versions of Windows, early versions of PocketPC, all versions of Smartphone so far, the original MSN "Blackbird", LAN Manager, UltimateTV, Windows At Work, Windows DNA, and huge internal projects like Pyramid and Cairo that never even saw the light of day --- these are just some of the examples.

    None of these mistakes were fatal simply because Microsoft could always fall back on the revenues of their OS monopoly, and later Office monopoly.

    It gets my goat when people point to companies like Netscape and say "they deserved to be crushed by Microsoft, because they made mistakes". Everybody makes mistakes. The difference is that the monopolist gets a lot more lives.

    Ditto for Intel. What other company could have survived the IA64 debacle? Yet Intel has, on the back of its x86 near-monopoly.

    1. Re:Microsoft's big mistakes by Alomex · · Score: 1

      None of these mistakes were fatal simply because Microsoft could always fall back on the revenues of their OS monopoly, and later Office monopoly.

      BS. None of the mistakes were fatal because Microsoft has always been very good at picking up the pieces and moving forward. Many other companies had revenue sources/large war chests on which to fall back (Lotus, Novell, Ashton-Tate, Borland, Apple) yet they didn't.

      It gets my goat when people point to companies like Netscape and say "they deserved to be crushed by Microsoft, because they made mistakes". Everybody makes mistakes.

      Nope. They made more than their fair share of mistakes.

      Read Accidental Empires, where Cringley shows this was in great part due to the inexperience of their managers.

    2. Re:Microsoft's big mistakes by KlomDark · · Score: 1

      The IA64 debacle is already over? How do you figure?

    3. Re:Microsoft's big mistakes by pmz · · Score: 1

      BS.

      The grandparent poster was correct. Microsoft subsidized their risky projects with Windows and Office. This is what all big companies do. The other companies you cite were/are 1% of what Microsoft is. Also, Microsoft was an expert at selling failures, such as Windows 95, which was crap outside of it's new UI.

    4. Re:Microsoft's big mistakes by Alomex · · Score: 1

      The grandparent poster was correct. Microsoft subsidized their risky projects with Windows and Office.

      When Microsoft made some of its early mistakes, Windows and Office didn't even exist. DOS was not yet the dominant OS, and Lotus was bigger than Microsoft by an order of magnitude.

      an expert at selling failures, such as Windows 95, which was crap outside of it's new UI.


      Win95, however buggy, was way better than Windows 3.11. That was the choice regular folk had and guess what? they chose win95!

      At the time the only realistic alternatives to Win 95 on Intel were (a) the expensive (but much more stable) WinNT or (b) the dying OS/2 Warp.

    5. Re:Microsoft's big mistakes by roca · · Score: 1

      True, it's not over, but Intel has survived so far and at the moment they could still afford to cancel the project if they had to.

    6. Re:Microsoft's big mistakes by Malcontent · · Score: 1

      OS/2 was better then W95. I think that's what the parent poster meant when he said that MS was better at selling shit. IBM couldn't manage sell OS/2 MS sold lots of shit.

      --

      War is necrophilia.

    7. Re:Microsoft's big mistakes by roca · · Score: 1

      There's a difference between a large war chest and a monopoly. A monopoly, carefully (if illegally) maintained, never runs out, and your shareholders never worry about declining income. In fact with an OS monopoly your income grows with the PC market without you having to do much work.

      A monopoly at the bottom of the software stack is particularly useful because not only does it provide essential income, it also gives you leverage against the upper layers of the software stack --- i.e. all the other software markets you want to conquer.

    8. Re:Microsoft's big mistakes by obsidian+head · · Score: 1

      The grandparent poster was correct.

      Where do you get off saying you know what is correct or not? Of course large companies subsidize mistakes with their profits. But the trick is not making too much of an expensive mistake, or one that kills the golden goose, as many companies have done before.

      Netscape could subsize their own mistakes with VC money and IPOs, but their mistakes were far too fatal and boneheaded.

    9. Re:Microsoft's big mistakes by rickchapman · · Score: 1

      +++Microsoft's past is littered with failures: Microsoft Bob,+++ Everyone's past is littered with failures! Ashton-Tate had Friday, Lotus had Manuscript, Borland had Object Vision and the botched 1.0 version of Paradox, etc. Bob was a shell. How critical is a shell to a major software company? +++None of these mistakes were fatal simply because Microsoft could always fall back on the revenues of their OS monopoly,+++ As someone who competed against Microsoft in the 80s I certainly knew they had that cushion. But so what? Microsoft was competing against IBM for control of the OS environment, no one else, and IBM had plenty of money and the means to handle MS. It was IBM's complete and total ineptitude that allowed MS to seize final control of the desktop with a 16-bit OS shell, not Microsoft's perfidy and not their monopoly. It took monumental stupidity on the part of another company for MS to succeed. +++and later Office monopoly.+++ MS built that monopoly fair and square. Their products were better than the competitions' (at least the reviewers of the time thought so) and they were the first to build a bundle and then begin the process of integrating the various products that made up the bundle. No one made Lotus, for instance, wait so long to build a Windows version of 123 and deliver such a third rate product when they did get one to market. Merrill R. (Rick) Chapman

    10. Re:Microsoft's big mistakes by Anonymous Coward · · Score: 0

      u r a smart guy. It seems pretty obvious that microsoft survieves not because they dont make mistakes, but because they can afford to.. who else could have survived the DOS that didnt work (3 or 4, I forget) or Windows ME ?

    11. Re:Microsoft's big mistakes by 16K+Ram+Pack · · Score: 1
      I'll add another: Microsoft's recent licensing program.

      If they ever die out as a company and Linux becomes the dominant OS, people will look back and consider it as one of Microsoft's biggest mistakes (and maybe delaying Longhorn).

  66. In Rusia ... by Anonymous Coward · · Score: 0
    We don't use the stupid DES.

    We do use GOST.

    We don't need the stupid E-expansion of DES and analyzing this stupid algorithm we did have found the 48 bits key, it really wasn't 56 bits!

  67. Re:Best management guide: OfficeSpace by SandSpider · · Score: 1

    Bosses like improvements. Radical change. Go faster, go faster. They tend to like this because that's how they got where they are -- right or wrong they tend to have hard driving personalities. Employees don't like constant change, in my opinion. No one likes coming to work and finding a new policy on their desk about their TPS report cover sheets. Change is useless much of the time.

    Perhaps in a standard corporate environment (read: the environment you're in, whatever that may be), but not so much the production environment. I've been very successful in my jobs because, in Production, there are real changes that can be done that will save the various workers many hours each week. Sometimes they're simple, sometimes they're complex.

    Yes, I've caused trouble by implementing some changes, but by and large, even the trouble has been a good thing. I've made projects that would have otherwise been impossible not only possible but easy, because I looked at the way we did things the previous time and fixed the things that were wrong. If you do something 150 times every week, and you can do something that saves you about a minute each time, then that's a couple of hours of work saved.

    So, perhaps if you're just filing the TPS reports, you may not want to rock the boat. And perhaps if one isn't good at implementing change (which I do not mean to imply about the parent poster, I really do mean in general), then it would be wise do let things improve in the manner you suggest. But in the proper enviroment, I find that the better way to work is to make sure that you eliminate all of the things that keep the employee from being able to do the job that he or she wants to do (art, programming, or what have you) by making the computer do the work, hiring less expensive labor to take care of it, or by taking it over yourself. This promotes happy employees who work to get things done when they need to (again, especially in a Production environment, such as newspapers or certain types of software).

    If I were the type of manager who just sat back and let the work happen the way it has, I would not try to get a job in management. Of course, once it is working properly, well, I'll let it go, until I can see a way to improve it that will be worth the effort necessary to make the change.

    =Brian

    --
    There is nothing so good that someone, somewhere, will not hate it.
  68. Re:Blue collar envy by Anonymous Coward · · Score: 0

    [Anonymous, because I don't need the Karma and I've tried to be very candid ]

    I acutally find the opposite happens *quite* often. Managers focus purely on their own little petty domains, and the good of their department and their career, even when decisions are being made that are detrimental to the company as a whole. I've been frustrated many times in my career by political in-fighting between groups, usually led by the managers of the groups in question. As one who spent most of his career "in the trenches", this is utter BS, and I mentally mark such people as the First Ones Up Against The Wall when I'm uber-dictator.

    Hell, I once recommend to my boss that if he thought the company should go in "Direction X", he should fire me, because I didn't see myself as strategic once that decision was made. Luckily for me, "Direction X" never happened... but I always figure I'm getting paid to think of the company as a whole, not just my perspective.

    This is why stock options are such a wonderous idea. It helps bolster that opinion, because at least in some small way, you as a worker do have an interest in the company. Sure, it's not as big an interest as the big-wigs who sell off options continuous so they can buy new golf-carts, but it's *something* to make you see the bigger picture.

    Anyway, I think the picture of managers working for the good of the company as a whole has largely been disproven in my own experience. Even a couple of the "great" people I've worked for clearly played political games that, in retrospect, I have to view as having been bad choices. Almost all of my "cool" bosses got canned while I was under their purview, because in the long run they made short-sighted choices that were good for those of us working for them, but bad for the company as a whole. The "really cool" people were the ones who managed to be supportive of their people, but always put the company goals ahead of their own goals (or at least tried to move the company/division as a whole in the same direction if they thought change was needed).

  69. Re:Best management guide: OfficeSpace by Fulcrum+of+Evil · · Score: 1

    So now that I'm the boss I'm trying to change as little as possible. Try and keep things in a rhythm and ask people to help come up with ideas.

    Sounds like the Japanese idea of benign neglect - upper management sits back and allows line managers to get on with the job.

    --
    "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
  70. In search of stupidity? by EmagGeek · · Score: 1

    Since when do you have to search to find stupidity? It's EVERYWHERE....

  71. Not totally irrelevant... by imnoteddy · · Score: 2, Funny
    Chapman calls Apple the world's largest irrelevant company

    If it weren't for Apple, who would Microsoft steal user interface ideas from?

    --
    No electrons were harmed creating this post, though some may have been subjected to electrical and/or magnetic fields.
    1. Re:Not totally irrelevant... by HomerJayS · · Score: 1

      Xerox

    2. Re:Not totally irrelevant... by Jaegs · · Score: 0, Redundant

      ...skip the middle man and go directly to Xerox.

    3. Re:Not totally irrelevant... by soft_guy · · Score: 1

      Jef Raskin

      --
      Avoid Missing Ball for High Score
    4. Re:Not totally irrelevant... by sql*kitten · · Score: 1

      If it weren't for Apple, who would Microsoft steal user interface ideas from?

      Umm, the same place that Apple did/does, Xerox.

      Apple is great at packaging ideas into products - but it would be a mistake to say that it is particularly good at having ideas.

      And when Jobs left to found NeXT, that too was based on ideas (OO) that he got from Xerox.

  72. Re:Best practices? I can sum it up in three points by hondo77 · · Score: 1

    In a perfect company with perfect managers, perhaps. Your rose-colored glasses approach doesn't account for:

    • Incompetent fellow managers.
    • Incompetent managers above you
    • Unreasonable deadlines that occasionally come up.
    • Employees you'd love to get rid of but can't for one reason or another.

    There's more but you get the idea. Managers, for better or worse, have to work with humans, who are notoriously non-deterministic.

    --
    I live ze unknown. I love ze unknown. I am ze unknown.
  73. one reader to another by lonb · · Score: 2, Interesting

    I read this book... don't waste your time if you are remotely familiar with computer and tech history.

    --
    "Ain't I a stinka..." - Bugs
  74. Which company did this? by NotClever · · Score: 1

    The part about laying off the programmers right before xmas?

    --
    Hell, there are no rules here. We're trying to accomplish something. - Thomas Edison
  75. Re:Can you people help me out? by Anonymous Coward · · Score: 0

    Y'all be freaky lookin in Kansas

  76. Re:Best practices? I can sum it up in three points by pla · · Score: 1

    Your rose-colored glasses approach doesn't account for:

    The first two have nothing to do with managing the team under you. Both describe hassles that any manager needs to deal with, but do not have much relation to their personal style of managing.

    The third I consider a problem, but one that also has no affect on dealing with one's underlings. Trying to meet an impossible schedule or budget just stresses people out, for no good reason. Or put another way, if I give you the task of proving 1+1=3 by next month, you might as well play solitaire for the next month, because you'll get the same end result.

    The fourth I consider a real problem, though again, not one that a person can do much about. With a good metamanager, you could perhaps give a mini-ultimatum that either you have the authority to deal with those under you, or you have no accountability for their performance (when doomed to failure, you don't have much to lose anyway). If not, you simply route around the driftwood, perhaps finding something helpful they can do... "Bill, you take care of the backend DB. Mary, you have the thin client. Steve... Um... Steve, you keep the coffee-pot full".


    Managers, for better or worse, have to work with humans, who are notoriously non-deterministic.

    While I basically agree with that, I also consider it somewhat of a cop-out. No, things won't always go perfectly. But not sticking to the three points I gave will all but guarantee failure and resentment.

  77. Then WTF don't people follow the obvious advice? by CrystalFalcon · · Score: 1

    I mean, stuff like "Attack everywhere is attack nowhere."

    How many times have your PHB told you that all of your work items are the most important one? Seriously? I've heard it so many times I'm getting grey hairs.

    They may be platitudes, but as long as I don't see our leadership UNDERSTANDING these damn obvious lessons, I'm going to keep pointing to it in my bookshelf, next to PeopleWare and Debugging the Development Process.

  78. Management wiseacres and the truth by waterbear · · Score: 1

    The easiest thing in the world is to look back and deride the losers while applauding the winners and point out why each is what it is. It's a little harder to pick them in advance.

    What do you get out of reading this book? Unless it is some tools for making predictions, you might as well rip out the pages and wipe your ass with them.


    I agree, and even before you look for tools to make predictions, it's important to have truthful data on which to use those tools.

    This raises the question what relationship do business anecdotes have to truthful data? The truth-content of what management wiseacres say is often not that great: some of them are masters of spin and disguise.

    I would nominate, as anyhow one among several tools to predict success or failure, any good measure of how much the organisation can accept and deal with unpalatable messages and truthful criticisms, especially without firing the messenger: in short, its relationship with the truth.

  79. Management and Machiavelli by waterbear · · Score: 2, Insightful

    Machiavelli was pulling half of it out of his arse. The problem with the Prince ...

    Well, the 'Prince' only represents part of Machiavelli's output on the subject of government (read management), and IMO he's much underrated by treating him only as author of the 'Prince'. In the 'Discourses' he gives dispassionate analysis of the strengths and weaknesses of different types of government/management -- especially the ways in which each type tends to decay -- a close point of contact with the current topic -- and also he makes it clear that princes/autocrats are not his preferred style anyway.

  80. Summary of good vs bad by phorm · · Score: 1

    In my experience:

    Good boss: One who guides you in company policy and overall communication, but knows that you understand the technical stuff best and leaves you to it.

    Bad boss: Likes buzzwords, uses company vehicles/resources for personal use, hires his son-in-law as your overseer, and think he knows how you should be doing your job.

    The majority of my experience has luckily been with good bosses. Some even had coding experience, and could assist when I did a dumb mistake (tm) like missing a semicolon or something like that, but generally didn't interfere with heavy work stuff unless asked (or they noticed an impression on the workdesk from repeated head-banging).

  81. Bush: He's Liberal in all the wrong ways. by F34nor · · Score: 1

    I like to say tha he's a "Steal and Spend Liberal."

    1. Re:Bush: He's Liberal in all the wrong ways. by Uma+Thurman · · Score: 1

      Why you bother me?

      --
      This is America, damnit. Speak Spanish!
    2. Re:Bush: He's Liberal in all the wrong ways. by F34nor · · Score: 1

      I was responding to JayBlalock's sig.

      Bush: He's Liberal in all the wrong ways.
      Bush: Steal and spend liberal.

      i.e he steals formt he middle class to give to the rich while he pushes through radical legislation.

    3. Re:Bush: He's Liberal in all the wrong ways. by Uma+Thurman · · Score: 1

      OK, I get it now. good one.

      --
      This is America, damnit. Speak Spanish!
  82. Re: The question is.... Is history applicable? by G4from128k · · Score: 2, Insightful

    In other words, is it useful either to pick out really smart things companies have done, or really dumb things companies have done, and say "Do this, and you'll succeed; do that, and you'll fail"?

    The core assumption made by the student of history is that tomorrow will be like yesterday. The core assumption made by readers of business books like In Search of Excellence is that my company is like their company. Too bad these assumptions are so often wrong.

    They say that those who don't learn from history are doomed to repeat it because the blindly repeat the failures) But it is also true that those who do learn from history are doomed to repeat it because they blindly repeat the successes. The point is that context is important and context is different in different companies and in different times.

    --
    Two wrongs don't make a right, but three lefts do.
  83. dead horse by eddiecore · · Score: 1

    every last breath's been beaten out of this book. slashdot - move on.

  84. Leadership Secrets of Attilla the Hun by mnemotronic · · Score: 1
    --
    The Russians have won. They have made the world a cesspool of distrust, greed, fear and hate.
  85. Re:Handwriting recognition not possible by Frobnicator · · Score: 4, Interesting
    Rather than throw around claims about one group not knowing the impossible and another group able to pull it off...

    Handwriting recognition, or understanding strokes, is a difficult but nowhere near impossible problem. A 1991 Siggraph paper "Specifying Gestures by Exampe" by Rubine listed the 13 'features' used by most recognizers today. That is, 13 numbers derived from the actual pen stroke, although only a few of them are really needed. I've written my own using only 9 of those features, and using the Graffiti symbols (Palm's alphabet) have very good accuracy.

    Other 'handwriting' such as marking menus or gesture-based commands (see /. headline earlier today about some) can be and are easily implemented using a few features from the Rubine feature set (angle, curvature, relative size based on the entire drawing, etc.)

    So 'handwriting recognition' depends on your definition. Recognizing a set of specific, carefully crafted symbols as they are written can be done with very high accuracy. Recognizing the same symbols after drawing can be done, but its currently a little more difficult. Recognizing anybody's handwriting, including awful scribbles, at any point in the alphabet's history, is probably computationally impossible.

    Two examples:

    Example with 'bad handwriting' Draw an 'A', with three strokes, but don't connect the top peak: it could be an 'A' or it could be 'H'. Increasingly advanced recognizers are also looking at the context, since "T?E" and "H?T" are most likely to be 'H' and 'E' respectively. Palm (specifically the Graffiti alphabet) resolves this by making the symbols un-ambiguous. Sufficiently bad handwriting and poor grammar (ie: hasty lecture notes) will always cause problems.

    Example with old script I've carefully examined documents ranging from the present day to copies of nearly 500-year-old script. Most old papers I've looked at, up until this century, had more curves and sharper corners. In the 1700's and 1800's, many people had fancy serifs, with especially practiced serifs on their names (like a spiral before starting an F or B, only one swirl on content, but 5 swirls on their signature). In the beginning of this centry, my own collection moves from spirals to sharp angles, then moves toward big curves+corners. I personally enjoy looking at the serifs on 'A' and 'F' from people who learned to write in the WWI time frame, especially the people who seemed to compose letters from connected sharp-cornered triangles and curves. Today's 'good' handwriting more closely mirrors what we expect to see in a sans-serif font, with exceptions on a few letters (F, D, B, q).

    I am already seeing people draw 'E' as they would in Graffiti (two curls) rather than the traditional form of lines and angles. Personally, I don't see it taking too many more decades before our handwriting starts to evolve to a more recogniser-friendly style.

    frob

    --
    //TODO: Think of witty sig statement
  86. the icon for this story by Anonymous Coward · · Score: 0

    Doesnt the briefcase, phone and hat look like "Pumba" from "Timon and Pumba"

  87. McBride Splatter by handy_vandal · · Score: 1

    McBride fell 12 stories, hitting the pavement like a Hefty Bag filled with vegetable soup.

    You mean Darl McBride? Then maybe it's not soup ....

    -kgj

    --
    -kgj
  88. Now, that's stupid ! by Anonymous Coward · · Score: 0

    He actually had to go out and look for it ? Umglaublicht!

    Did he also dress in a robe, put on a long white beard, and carry a lamp ?

    But, of course, it *is* always prudent to have the slave that carries the laurel leaves over the emperor's head, keep whispering in his ear : "Remember that thou art mortal, O Caesar!".

    No notice of what happened to the slave after nthe parade, tho.

  89. Re:Best management guide: OfficeSpace by elpapacito · · Score: 2, Funny

    Want to know how management is damaging your brain ? Here's the quick proof :

    I call this "overbehaviour." Doing something --anything -- because it... just needs to be improved! Most improvements aren't.

    Signs that you're a manager: inventing words like "overbehaviour" when "stupidity" word already exists and is well understood.

    Sorry pal, I'll look for you in Office Space 2

  90. He left an important one out by Anonymous Coward · · Score: 0

    "The Sloppy Labelling Categorists".

    Oh, that's right they fall under : "The Stupid".
    Tsk! ;>

  91. Re:Remember... Spinal tap by mod_parent_down · · Score: 1
    The difference between genius and stupidity is that genius has its limits.

    There's such a fine line between clever and... stupid.

  92. There is another way out by fizbin · · Score: 1

    If you assume that everyone who comes up with a sufficiently large number looks at it and immediately says "that can't be right" and revises it downward - that is, if there is some sort of universal human mental block to knowing the truth.

    Of course, that can be disproved by finding someone who earnestly believes that the entire human race is stupid. Good luck; such people tend to have a very high opinion of themselves...

    I prefer the Dilbert Principle: Everyone is an idiot about something.

  93. So there is no purpose at all in this? by amarodeeps · · Score: 1

    You are implying that nothing Netscape could have done would have helped their cause. Which, maybe, is true. However, that doesn't mean Netscape didn't still mess up. And it might still be an important exercise to say, "Well, when Netscape did this, MS did that, and Netscape could have come back and done this, but instead they did that, and that hastened their fall." Etc.

  94. Admit it, you never read The Prince by Anonymous Coward · · Score: 1, Informative

    Ugh, go crawl in a hole and die, you pathetic idiot.

    "Plus it was written at a time that "democracy" was pretty much unheard of"

    Machiavelli was a strong believer in the superiority of the republic over other forms of government. You know "republic"? It means the same thing that we say "democracy" to mean.

    "I mean, this is the book that says it's better for a leader to be feared... and by extension, hated"

    "Still, a prince should make himself feared in such a way that if he does not gain love, he at any rate avoids hatred; for fear and the absence of hatred may well go together, and will be always attained by one who abstains from interfering with the property of his citizens and subjects or with their women."
    -Machiavelli (The Prince)

    Worthless pseudointellectuals like yourself are a plague on humanity.

    READ BEFORE CRITICIZING

    1. Re:Admit it, you never read The Prince by JayBlalock · · Score: 1

      Get an account before calling users "worthless" XOXOXO

      --
      Bush: He's Liberal in all the wrong ways.
    2. Re:Admit it, you never read The Prince by blancolioni · · Score: 1

      You criticised a book which you clearly haven't read, you were called on it, and this is your best comeback?

  95. Re:Best management guide: OfficeSpace by Malcontent · · Score: 1

    Where are my mod points when I need them!

    Too funny.

    --

    War is necrophilia.

  96. 20-20 Hindsight by Ridgelift · · Score: 1

    Chapman also analyzes the mistakes made, and shows how Apple Computer could've been the 99% market share vendor right now

    I love it when authors look back with glorified hindsight on the failures of others and zero in on their mistakes. It's as if to say "if *I* had been there, I woudn't have do it that way"

    So what do you suggest now, Merrill? Let see Chapman's papers on how the Open Source movement can navigate its way through today's marketplace. Or how about a brief gaze into his crystal ball about what the future holds. When he puts his name on the line and attaches his ideas to something tangible, then I'll listen to what he has to say.

    "Neo, sooner or later you're going to realize that there's a difference between knowing the path and walking the path." - Morpheus

    1. Re:20-20 Hindsight by rickchapman · · Score: 1

      +++I love it when authors look back with glorified hindsight on the failures of others and zero in on their mistakes. It's as if to say "if *I* had been there, I woudn't have do it that way"+++

      Actually, in 1990 I wrote a limited circulation book for what was then the SPA in which I stated that the problem with developing for the Mac platform was that the Mac market could not grow any faster than Apple.

      So I was there and was on record as giving good advice! (At least in that instance.)

      +++So what do you suggest now, Merrill? Let see Chapman's papers on how the Open Source movement can navigate its way through today's marketplace. +++

      Companies navigate through markets, not "movements." And if the Open Source "movement" wants to navigate through markets, it had better remember that markets are commercial, not ideological, entities.

      If you want to use OS tools to build stuff, OK, but avoid use of GPL stuff in your commercial products. You will have a hard time charging for something you have to give away.

      I also recommend changing the GPL so that large companies like IBM have to pay for the use of Open Source products. As far as I can see, Linux represents a massive transfer of wealth away from programmers TO large corporations. You many hate Bill Gates, but he's made a lot of programmers rich. Microsoft has created more than 12K millionaires in its history. How many millionaires has Linux created?

      It's nice of programmers to do this, I guess, but I don't see the financial incentive for coders to help IBM and HP make lots of money while beggaring themselves.

      Merrill R. (Rick) Chapman

  97. Three words by dagnabit · · Score: 1

    "Eat up Martha"

  98. Amazing. Suddenly I completely understand... by Chris+Burke · · Score: 1

    ... Austin drivers.

    You can't possibly predict what they are going to do based on a rational model of human thought, and frequently their actions cause harm and inconvenience to others while gaining, at best, nothing for themselves.

    --

    The enemies of Democracy are
  99. Re:Best Management Book ever written?(OT) by Cpl+Laque · · Score: 1

    As a former Marine I wish to disagree with you on a few point Most of our technology and training is still heldover from the Cold War where we envisioned broad, sweeping formations and movements between huge masses of men in Eastern Europe. Most of Marine Corp training is Battalion+ to platoon focusing on fire and manuver. This is very effective when you are fighting even the smallest of units. I have trained countless hours at the squad and platoon level and one of the favorite MCI's(Marine Corp Institute correspondence courses) is the terrorism MCI. Our equipment is pretty good but it could always be better. M1A1, Apache(Army), Night Vision Goggles, even the M16A2(some would argue that it stinks because it is not automatic but if you can only fire one or 3 shots per trigger pull you tend to aim a heck of a lot better), Lets not forget SINCGARS, . But when your enemy instead becomes a couple people whipping up homemade bombs with readily available materials and blowing up your troops a couple at a time.The "terrorists" are certainly attacking our Army where we are unprepared and not expected. We are trained to deal with situations like this that is why you see ONLY 1 or 2 die at a time. As sad and unfortunate those death are there is not really a defense for those types of attacks except due dilligence. The solders over there are not failing in any way nor did the generals forget to plan this is just the outcome of these kind of scenarios. The American people and press just weren't ready for it. I know that sounds a little cold and heartless but no Marine believes war and terrorism is like the movies and most of them are prepared for the real thing. To his credit Bush did mention in a speech before this war that this could happen. To his discredit he didn't harp on it enough. Oh ya and Korea is fscking freezing in the winter and I am from the New England.

  100. It goes further by Anonymous Coward · · Score: 0

    The head of DEC once said something like: I don't ever see a need for a computer in a home!

    True visionaries!

  101. The very stupidest decision... by cartman · · Score: 1

    Kill off your own platform! Don't kill your competitor's platform. No. Kill your own platform.

    SGI: "Commercial Unix and RISC are dead anyway. Let's just make Windows PCs. No, wait, linux boxen."

    DEC: "Vax/vms. No, Mips/Ultrix. No, Alpha/OSF."

    HP (with their Unix boxen, which used to have more marketshare than sun BY FAR until they hinted they'd drop PA/RISC, and perhaps even HP/UX eventually).

    ...Even if your platform is doomed, it will take decades for it to finally die, if you keep developing and updating it. IBM still makes huge money off S/390 and AS/400 (both of which were 'dead' around 1985).

    1. Re:The very stupidest decision... by Anonymous Coward · · Score: 0

      Um, it would be quite a trick for the AS/400 to have been dead in 1985 when it didn't exist then (it was announced in 1988). I'd say you are at least 10 years out with your date of death.

    2. Re:The very stupidest decision... by Anonymous Coward · · Score: 0

      Um, it would be quite a trick for the AS/400 to have been dead in 1985 when it didn't exist then (it was announced in 1988). I'd say you are at least 10 years out with your date of death.

      More than that... AS/400's were still going pretty strong as late as 1999, from what I could tell (I was working with them on a daily basis until early 2000).

      At least one company I worked for was just upgrading from an S/38 to an AS/400 in summer / fall of 1999... and IBM is most certainly still selling them, although I get the impression they've finally decided to start de-emphasizing them over the last couple of years.

      I think it would be safe to say the Death Knell didn't even *start* sounding for the AS/400 until 2000 at the earliest, and the platform is still surviving (albeit possibly on life support) as we speak...

  102. B.S. by rumblin'rabbit · · Score: 1

    If you think that's all there is to managing, then you haven't done much managing.

  103. Re:You Brits disappointed us! by Anonymous Coward · · Score: 0, Troll

    Uh... there were hundreds of thousands, quite literally. The police say 110000 in london alone, and they habitually underestimate.

    Not entirely our fault that the USA is now a fascist dictatorship with Mussolini's fabled government-corporate partnership model in full swing, and all mass media controlled by said partnership like Orwell warned us, and so you failed to see the hundreds of thousands of protesters on FOX "News".

  104. I did not have sex with that woman by Anonymous Coward · · Score: 0

    Miss Lewinsky.

    That's where we heard it before!

  105. Re:In Search of WHAT? by Disavian · · Score: 1

    So, WHY are we searching for stupidity? I don't think we've killed enough idiots in order to have to search for them. There are far too many induhviduals [--dilbert allusion] around for us to go looking for more... Reccomended titles? hmmm... *draws blank* I have to give them some credit, I guess, because it is satiric.

  106. Re: handwriting recognition and suggestions by King_TJ · · Score: 1

    Actually, I'd be interested to see if handwriting recognition improved (and if so, by how much), by improving the writing surface/input device.

    When I write on my PDA, I find that the touchscreen seems to be a limiting factor. Even when you tap on it with the stylus to do something as simple as select a menu, it doesn't always register on the first tap. It seems to me that most Palm devices are more responsive near the middle of their screens than out toward the edges. (Most likely because it allows a little less "flex" when you press down near a corner.) If you can't even get it to choose a menu selection each time you tap the stylus, how can you expect it to do a nearly-perfect job of interpreting your scribbling?

  107. Atari was just as bad by soft_guy · · Score: 1

    under Ray Kasser, it was a disaster. Then the Tramiel brothers really ran it into the ground.

    --
    Avoid Missing Ball for High Score
  108. Re:Best management guide: OfficeSpace by soft_guy · · Score: 1

    Change to try to improve things isn't bad. What you should do is have a clear idea what you are trying to accomplish by making the change, make sure you convey your thinking behind the change to your leutenants. Make sure they know that the reasoning behind the change isn't some big secret. (In a lot of orgs, the leutenants don't understand why the change is being made, so when people ask them they say it is a secret or explain it in such a way that it makes no sense to anyone.)

    OK. So, now everyone in the org knows that the change happened and what the purpose of the change was. Next, make sure people are comfortable enough to freely discuss whether the change is working. Is it worth the effort?

    If it isn't, admit that it didn't work and either make another (again, well reasoned) change, or go back to the old way for a while. Let everyone know that your doing that because the idea didn't pan out.

    If you do it this way, people won't be afraid of the changes and they won't think you are stupid. They will think that you are open to ideas and want to improve things. Don't be surprised if they suggest good ideas and discuss how to improve things. If those ideas sound good, implement them the same way except you should also let everyone know whose idea it was.

    I did this with my team of developers and it worked great. We discovered a lot of things that worked well for our group and some things that didn't work very well. Remember that not all groups are going to be the same and that situations change over time. Just because something worked with your last team does not mean it will work with your present team. Also, just because something worked terrifically in the past does not mean that it is working now.

    Keep apprised as to what is going on and continuously adapt policies and processes to serve you and your team. If it ever gets to be the other way around, you need to re-think the policies. If you find that following a company policy is a waste of time, you need to either change the policy or else discover that you are following it as an actual beneficial (and worthwhile) service to another group. Don't ever let your people think they are wasting their time following a stupid policy just because it is the policy. If the explanation isn't convincing to you, it won't be convincing to your team.

    --
    Avoid Missing Ball for High Score
  109. FuckedCompany by Anonymous Coward · · Score: 0

    Just click and pick any other random listing.

    1. Re:FuckedCompany by NotClever · · Score: 1
      F'd Company has had its 15 minutes. It is now pretty much nothing but a bunch of racist gay baiting (on the part of the comments, not on the part of what's his name who runs it). Not worth my time.

      But in all honesty, I'd be interested in some of these horror stories if anyone has links to valid, well written, articles.

      Thanks.

      --
      Hell, there are no rules here. We're trying to accomplish something. - Thomas Edison
  110. Re:Best management guide: OfficeSpace by antiMStroll · · Score: 1

    Here we call it Teflon Suits. Upper managers are hands off, middle managers are hands off, line managers are hands off, bottom rung people are in constant panic/fire mode from lack of planning and guidance. A 5 job requires 15 work units. A horrid way to run a business but a good way to climb the ladder.

  111. Re:CS majors do know something the CIS majors don' by Doctor+Faustus · · Score: 1

    Those of us working in CIS know that you usually don't even know the problem before you have to start, much less the solution.

    Of course, I'm also a C.S. major. If I was a C.I.S. major, though, it would kind of undercut my claim of experience equivilant to a C.I.S. degree.

  112. Re:Best Management Book ever written?(OT) by Anonymous Coward · · Score: 0

    I don't think his comments are totally baseless. I think he meant the army isn't ready for this kind of prolonged urban combat.

    I mean, the Marines are "tip of the sword" and their numbers are intentionally limited. They're expeditionary. Their purpose is to kill. But this whole "peace keeping/nation building" duty by the army is not going to plan -- as evidenced by the plans to re-insert expeditionary forces (Marines) back into Iraq. Afghanstan is still a mess too.

    Marines are a special type of force, and they did their job (army and af are well inserted), but "major combat operations" are over and we didn't bargin for this much bloodshed. Us anti-Iraqi-war (not all war, just this one) really wanted to be wrong about this one -- like the anti-war types of '92 were.

  113. Re:Best management guide: OfficeSpace by mochan_s · · Score: 1

    You have the right idea when you say that you should give control to the guy who came up with the idea though I think you got there by a strange path of logic.

    Everybody wants changes (including you) towards higher efficiency but nobody wants somebody else's changes imposed on oneself. People who spend most of their time filling TPS reports know what's the best and most efficient, and any other changes imposed by management who have an idea on how it could be more efficient and imposing that is really bad.

    I think the role of management is really important. Most people do not see what they want or how to do if efficiently at all. I hated management but then I now realize that I wasn't very efficient.

    However, strictly imposing is not right. The role of management is in my opinion to carefully understand the workers and arrange resources as efficiently as possible so that the workers are not limited or hindered.

    As an example, I really wished that management would have let me take a few classes at the local university. The classes would be 3 times a week in the middle of the day. I didn't specifically say that I wanted to take classes but always hinted at it. I wished they'd realized and setup some form of oppertunity so that I could take classes.

    But, yeah never never try and take control of a project or idea that someone else came up with. I had the same thing done to me. All my ideas would be shelved or put in the back burner and then I would have to work on somebody's else ideas. I thought my ideas were great (and I have to way of verifying if it was true or it was not because it was delayed for no reason).

    Now, I'm in grad school and taking classes.

  114. How Kevin Nealon would have written your last para by Ohreally_factor · · Score: 1
    Delivering good products *is* the goal(Microsft). Given the choice between A) shipping inferior code(windows) that can be incrementally made better(when pigs fly) and B) shipping NO code(Longhorn) while your competitor(linux) takes all market share, the choice is obvious(Macintosh). This is the case in every business: you seldom, if *ever*, want to ship NOTHING(Longhorn) for months or years at a time (so that you can completely redesign your product) while your competitor becomes firmly entrenched in the market.(Linux)
    --
    It's not offtopic, dumbass. It's orthogonal.
  115. alcoholism is my friend by Anonymous Coward · · Score: 0

    ...my only friend. i am so drunk right now, i had to retype that sentence like twenty times to get it correct............ hahahahhaha

    fuck approrpriate grammmar

    i am doing whatever i want becauSE I RUEL

    AHAHHAHAHAHA

    SLASHDOT IS OWNEZEROED BY MEEEE

    -------------- >>> i@ccs NU!!!

  116. Illustrations by imAlive · · Score: 1

    Here's a link to some of the illustrations.

  117. Re:Best management guide: OfficeSpace by S7urm · · Score: 0

    The beauty of natural behavioral patterns is that, life wants to find the easiest way from point A to point B. I relate this because of humans' natural urge to improve on things to make operations faster. Unfortunetly, going from Point A to Point B as a life's exercise is a radical idea. A famous French philospher once said that "life holds no meaning, all the we strive for ultimatley is death." SO, why go through all the hassles of existance and all those theoretical points in between when A=Birth and B=Death. BECAUSE of this we always innovate, we always improve, and we always digress. We can no more make our transitional existance feasable by improvement than we can by allowing ourselves to stay the straight and narrow and die. THEREFORE, in relation to this comment (finally) Bosses and managerial types LOVE improvement and innovation for the sake of furthering our easiest way to point B. However, the people who IMPLEMENT these ideas are actually given MORE work, not less. Management moves forward as a collective business practice and the grunt down in IS works his ass off to the make these "great" improvements a reality. SO, who benefits? The company (who in trade for innovation loses morale) The managers (who get credit for the actual improvements though their workforce is lax from the investment of time) or the grunt (who puts all the effort and gets none of the return)

    It's all futile in the end, let the company die, let the managers die, let the grunts die, it's their ultimate ambition anyway

    --
    "This is the value of a summer spent and a winter earned"
  118. Re:Best management guide: OfficeSpace by Fulcrum+of+Evil · · Score: 1

    A horrid way to run a business but a good way to climb the ladder.

    You got that right. If you actually figure out what's going on, you fall out of fire-mode and get actual work done. However, nobody else knows what the hell they're doing - all they see is you slacking off, so you get fired for being competent. A favor, really.

    --
    "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
  119. Re:Best Management Book ever written?(OT) by Anonymous Coward · · Score: 0

    I'm sorry I thought I made my point clearer...
    If someone (terrorist, al-queda, whatever) wants to take pot shots at the Army or make homebrewed explosives against the Army thier is NOTHING the army can do to stop it short of leveling the place. Sadly No organization can stop it wether it be Military , Special Forces, Cia ,FBI, whatever. the only people who can lessen it are Iraqi's themselves. They know thier neighbors and thier streets. I thought it was a mistake for them (terrorists) to start bombing civilian targets they had an opurtunity to look like saviors but now hey look like bad guys(in the eyes of the Iraqi's).

    The other problem is that we can't just get up and go without leaving a good chance another pschotic dictator will take charge. we can't get a new ELECTED government in Iraq going until there is better security. But I susupect the attacks won't let up till we leave. So it kind leaves us in this whole "chicken and egg" types mess.

  120. if the future is unkonw, can advice help ? by Anonymous Coward · · Score: 0

    Most MBs (managment books) are desinged to present some simple model, follow this and all is well. The trouble is, even if they don't fake the data, the real world is too complicated to reduce to simple rules.
    Also, there is luck.
    I am told that one of the reasons religion was invented was to give farmers a physcological way to deal with crop failures, since in those days weather patterns, locusts etc were completely unpredictable.
    Biz books are the same thing: most of us are unable to accept teh random nature of life, and the models give us a false sense that life is not random and unkowable, but fits into a controllable pattern.
    So..If u go back AFTER the fact and look, you will always see a "pattern" (in the clinical trial world this is called data dredging). I would say unless a book makes specific, testable predictions, it is not "science" but pop physcology.

  121. Re:Best management guide: OfficeSpace by Anonymous Coward · · Score: 0

    And then, give control of that idea to the guy who came up with it. It's his baby, let him nurture it.

    Pretty profound advice, until you realize it's from someone with the username "Helpadingoatemybaby"!

  122. Re:Blue collar envy by 16K+Ram+Pack · · Score: 1
    when a group of guys is doing unpaid overtime in serious crunch mode to ship software

    I never do unpaid hours, unless I seriously think there's a chance of extending my skills and improving my CV.

    Even when I've bust my arse for free and got a bonus, the sum has worked out to a pretty pathetic rate per hour.