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First UK On-Train WiFi Service Launches Monday

dave writes "UK train company GNER starts trials of the UK's first on-train wireless Internet access service. Currently only available on limited services and in First Class; if the trial is successful the service will be rolled out across the entire fleet in both Standard and First Class."

47 of 179 comments (clear)

  1. The real cost... by chill · · Score: 4, Funny

    ...was making the first class coaches into Faraday Cages so the dweebs in Stanard Class couldn't snag some airtime.

    I can also see some desparate geek trying to download his e-mail -- while zipping along at 100 kph in his car, parallel to the train.

    --
    Learning HOW to think is more important than learning WHAT to think.
    1. Re:The real cost... by matthew.thompson · · Score: 3, Informative

      We use mph in the UK and our high speed trains - the type which GNER operate - run at 125mph. The road speed limit is 70mph btw so it's not that likely :o)

      --
      Matt Thompson - Actuality - Insert product here.
    2. Re:The real cost... by Zemran · · Score: 2, Interesting

      Do you happen to know which stretches of GNER route run next to the motorway? It is one thing to do 125mph (with a radar detector, of course) but I would like to be on a straight road :) All this to save 1p in online costs :)

      --
      I love stacking my barbecues in the shed at the end of summer - you can't beat a bit of grill on grill action.
    3. Re:The real cost... by Threni · · Score: 2, Funny

      >We use mph in the UK and our high speed trains - the type which GNER operate -
      >run at 125mph. The road speed limit is 70mph btw so it's not that likely :o)

      Yes, but in reality people travel at closer to 90mph on the motorways, and you'll be lucky if your train travels above 50mph for more than 2 or 3 miles at a time before encountering a broken track, sleeping/drunken driver missing a red light, a delay due to a failed train ahead or industrial action bringing the entire network to a standstill!

    4. Re:The real cost... by bonsaiburner · · Score: 4, Funny

      Fact is you could probably *walk* next to the train and get a decent connection... 5MPH seems to be about the average speed of a UK train these days, that's if a train turns up at all...

      Nice to see GNER have got their priorities straight - the state of our railway system leaves a lot to be desired and I'm sure the money could be better spent - and that's from a geek with as much wireless tech as anyone else :)

    5. Re:The real cost... by tiger99 · · Score: 3, Informative

      The last drunk TRAIN driver to kill passengers was ar Eltham Well Hall on 11th June 1972. They kill 1000 on the roads every year. A sleeping ROAD VEHICLE driver caused the Great Heck aka Selby crash. There are less than 2 broken rails on the entire network each day, the chances of one affecting a GNER train are not very great. If you actually take a GNER train from London to Edinburgh, it will, apart from station stops, normally drop below 60mph at two places, Newcastle and Morpeth, due to very tight curvature. Newcastle is a station stop anyway. It will cover most of the distance at 100 to 125mph. I know, I have done the journey many times. Have you?

  2. The problem I have with trains by Pingular · · Score: 3, Offtopic

    in the UK is not the lack of wifi, it's that I never arrive at my destination on time, as there's always delays for some reason. Don't try to run before you can walk, eh.

    --

    When anger rises, think of the consequences.
    Confucius (551 BC - 479 BC)
    1. Re:The problem I have with trains by Huw · · Score: 3, Informative

      To be fair, a relatively small number of day-to-day problems are caused by the train companies, the majority of difficulties stemming from network problems.

      --

      --
      Windows XP. From the people who brought you Edlin.
    2. Re:The problem I have with trains by ender81b · · Score: 4, Informative

      I've been riding the trains in the UK for the past 6 months ish and I don't understand what people's problem with them is. If they are delayed it is almost never more than 10 minutes and if it is greater than 10 minutes it's usually due to something weird like lightning hitting the tracks or some other thing. 9 times out of 10 your train is never delayed and you don't run into problems.

      To me, as an american, the trains are fan-fucking-tastic. American mass transportation systems can't come close to the ease and convience that the British get from the train system. Personally, I love it. Get on whatever train you want come back on whatever train you want at any time. It's great.

      Now, for me, I want wireless and I want it now ;). The 4 hour train ride to London would be much much much easier to deal with if I could have my precious intarweb with me.

    3. Re:The problem I have with trains by benna · · Score: 3, Insightful

      At least they TELL you it's something strange like lightning hitting the tracks. In reality the conductor probobly fell asleep while he was driving the train.

      --
      "It is not how things are in the world that is mystical, but that it exists." -Ludwig Wittgenstein
    4. Re:The problem I have with trains by Inda · · Score: 2, Insightful

      This is what bothers me about our trains:

      Potters Bar (2002)
      Hatfield (2000)
      Ladbroke Grove (1999)
      Selby (2001)

      There have been others...

      And they are talking about WiFi? Disgusting.

      --
      This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
    5. Re:The problem I have with trains by mikeb · · Score: 5, Insightful

      I am genuinely mystified by the common practise of citing recnet rail crashes as, so far as I can tell, evidence of systemic failure in the railway system. The rail crashes and loss of life are naturally terrible events and wherever possible strenuous efforts should be made to eliminate the causes of them BUT BUT BUT - on average six people die every day on British roads.

      It's a bad YEAR when six die on the rails. Even if it has deteriorated somewhat in recent years (and should therefore be given urgent attention), it's in a different league from the risks associated with road travel.

      Yet you wait in vain to hear calls for public enquiries into the deadly state of the road transport system. Why is that? I'm not making a political point here, I'm genuinely amazed that these two situations exist: a dangerous transport system alongside one that is very much better with the latter attracting the 'we must make it safer' publicity.

      It just doesn't make sense to me.

    6. Re:The problem I have with trains by mattjb0010 · · Score: 2, Informative

      Correct my if I'm wrong, but weren't three of those caused by track problems, and isn't the train company independent of the track company? And the other crash was caused by a car on the tracks. So no, it's not disgusting for the train company to be looking at WiFi.

    7. Re:The problem I have with trains by Threni · · Score: 2, Interesting

      As an American, you might find the idea of trains great. They are. Go to Dernmark or Germany or Sweden and check them out.

      Then come back to England, and try and use them. I mean rely on them, for work, or an important appointment. You just can't do it. My train to/from work (on the line between Paddington and Slough) is late on an almost daily basis. They're filthy, extremely expensive, and very dangerous. There is no system to prevent trains crossing red signals - you have to hope the human driver is in a state to take notice of them. The price of my tickets have increased about 70% this year, thanks to the withdrawal of a discount card (Network South East card). You can still buy them, but they have far more restrictive terms, which make them effectively worthless. You'd not want to use a train late at night, especially if you're a girl, or you have expensive laptops etc, as hardly any trains have guards. You just have to hope that this time you'll be lucky and some drunken fuckwit doesn't take offence to you. Station staff are poorly trained, so you'll often be issued with a ticket which a subsequent ticket inspector will not agree with. The chances of getting stopped are low, so many people don't buy tickets, further degrading the service.

      On your final point - I have no trouble using WAP on most of my train journey, so the web should be available via that service.

    8. Re:The problem I have with trains by Zemran · · Score: 4, Insightful

      This is a very good point. It is also worth adding that if you are on a motorway and are involved in an accident with other cars the risk of death is very low because all the energy is travelling in the same direction regardless of speed. On the other hand, if a lorry is involved the risk of death goes through the roof. That freight should be on the rails... We need to shift back to rail rather than abandon it.

      I have to stop before I get into a political rant about fuel tax etc. and lack of investment on rail...

      --
      I love stacking my barbecues in the shed at the end of summer - you can't beat a bit of grill on grill action.
    9. Re:The problem I have with trains by Inda · · Score: 2, Interesting

      You are correct. GNER did not cause the deaths at Hatfield.

      mikeb made some fair points about cars so I will too.

      Once upon a time, cars were death-machines. You crashed, you died. Laws were introduced forcing car manufactures to improve safety. We saw crumple zones, headrests, shatterproof glass, seatbelts, airbags, to name but a few. All these save lives.

      You've seen the pictures of the crashes. Travelling along at 100mph in a plastic Tupperware box with little to no brakes, no seatbelts, no airbags, no way out... It's insane.

      GNER are spending money on a WiFi system. I still say it is disgusting.

      --
      This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
    10. Re:The problem I have with trains by TomV · · Score: 3, Insightful

      Selby's a bit of a red herring here, but the inquiries into Ladbroke Grove, Hatfield and Potters Bar each concluded that systemic factors contributed to the accidents - poor maintenance of signals, poor maintence of points, poor maintenance and condition checking of rails, generally poor safety culture.

      BBC URIs for the reports:
      Hatfield
      Potters Bar
      Ladbroke Grove

      I worked for Railtrack a few years back on a condition survey project, and we found at least one set of points which the contractor had signed off for five years when it was clear from a cursory inspection that the heaters had burned out five years back. If it was found that lots of road deaths were due to unsafe cars passing their MOTs there *would* be a massive outcry against the dodgy garages issuing such certificates.

    11. Re:The problem I have with trains by seasunset · · Score: 3, Interesting

      I have been using the trains in the UK and, after having lived in The Netherlands I can only say I am shocked. In fact, I would say that the worst thing in the UK are the trains.
      Arround here (Birmingham) ~40% of the trains have delays bigger than 5 minutes. In the weekend it can be hours, HOURS. During the summer the line from Birmingham to London was cut for maintainence for 3 DAYS IN A ROW. Buses were at least available as an alternative.
      And most of the trains are not confortable. Especially the local ones.
      And they are the most expensive trains in Europe.
      They are even much worse, on average, than the portuguese ones (I am portuguese).

      Wonderful country - I love being here, if you take out the so called public transport system.

      I am thinking in buying a car, I don't drive for 5 years, no need until now...

      Sorry for the rant.

    12. Re:The problem I have with trains by Telex4 · · Score: 2

      Oh for goodness' sakes, if you're worried about trains because of four train crashes in three years, why on earth don't you worry about the roads? Trains are one of the safest methods of travel, it's just that train crashes are occasional news, whilst no news station wants to be doing a daily update of car accidents.

    13. Re:The problem I have with trains by ralphclark · · Score: 3, Insightful

      I wish to God somebody would mod that up. I agree 100%. Lorries are a fucking nuisance and a menace to all other road users. There are enough laws about how lorries should be driven (eg keeping to their own lane, keeping below 60mph) but lorry drivers *never* obey those laws.

      Also they tend to rely on their size to intimidate. In theory nobody is supposed to pull any sort of maneuver without looking first to make sure it won't force another road user to change speed or direction. But lorry drivers just don't give a damn. You'd better keep your wits about you when you're driving behind one of those things.

      Taking long distance freight off the roads and putting it back onto rail where it belongs would be a major vote winner I reckon.

    14. Re:The problem I have with trains by HeghmoH · · Score: 2, Insightful

      Comparing the UK's train system to the American system and saying that it's great by comparison is like saying that McDonald's food is great when compared to poo.

      The American system is total crap, but that doesn't mean the UK system is great. I've never used the UK system, but your description doesn't sound so good. In France, if a train is more than a couple of minutes late, they actually get on the PA and say "we're sorry for the delay, please don't hate us". Ten minutes late is nutty. I've only been more than ten minutes late on a French train twice. Once it was because there was an accident on the tracks, I think involving somebody shuffling off this mortal coil. Your (rough guess) figure of 9 out of 10 trains being on time means 10% are late, which seems really high.

      And then, of course, there's the TGV. Paris to Marseille in three hours. Whee.

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    15. Re:The problem I have with trains by 0123456 · · Score: 2, Informative

      "Taking long distance freight off the roads and putting it back onto rail where it belongs would be a major vote winner I reckon." Not to the people who actually ship that freight and don't want to be at the mercy of the rail unions again. If even the Post Office have found that it's cheaper to ship letters by road than by rail, there's no hope of people choosing to send their frieght by train again. As for trucks on the road, the problem is not the trucks, the problem is that for decades now the government has refused to build proper roads that can handle modern traffic. Of the 40-ish billion pounds a year they collect from motoring taxes, only about 20% actually gets spent on the roads: it's no wonder they're crap too.

    16. Re:The problem I have with trains by 0123456 · · Score: 2, Funny

      "If they are delayed it is almost never more than 10 minutes and if it is greater than 10 minutes it's usually due to something weird like lightning hitting the tracks or some other thing."

      Which is fine if you have nothing better to do with your time. Some of us actually travel in order to get somewhere, and not to "enjoy" sitting on a train full of drunken football hooligans, beggars and people coughing and sneezing all over us.

      I live on a direct rail line in and out of London, yet if I want to go to London for the evening at a specific time I have to allow at least an hour for delays, cancellations and that idiot who's always at the front of the queue wanting a ticket from Aberystwyth to Edinburgh via Dover with a student's railcard on the special five day trip travelling with a ferret discount scheme and, while they're here, can they check train times from Bristol to Prague?

      Seriously, I've travelled on trains in about a dozen countries, and I've never had to put up with the same kind of crap that we get in the UK. The sooner the railways are actually, really privatised rather than being farmed out to government cronies to run, the better we'll all be: not because services will improve, but because the private owners will rip up the tracks and sell off the land.

      "Get on whatever train you want come back on whatever train you want at any time"

      Uh, I can only wonder where exactly you're living if you can "come back on whatever train you want at any time". My last train from London is about 11:30 in the evening. That's pathetic for a main line service from the largest city in the country.

    17. Re:The problem I have with trains by jo_ham · · Score: 2, Insightful

      The train companies are not entirely to blame for those accidents.

      If you want someone to blame, pick the Conservative government of the time that sold off the railway network to the highest bidder at a massively undervalued price.

      So began the culture of profits before safety that dogged Railtrack. Enormous profits earned from buying the network at such a low price and then selling shares should have been sunk back into improving the railways. Of course, as expected, they gave it all away to shareholders and executives as dividends.

      They cut maintenance, farmed out lucrative service contracts that put the emphasis on "keep it working, dont bother improving" and not spending any money on safety systems that could have prevented the accidents you listed above (things like ATC and other systems) because they were "too expensive".

      Railtrack and the Tory government are the reason people have died in preventable crashes. I'm not saying the rail operators (Midland Mainline, GNER, Virgin etc) are blameless. but it's not all their fault by a long shot.

    18. Re:The problem I have with trains by squiggleslash · · Score: 2, Insightful
      Actually, I don't think anyone's pushing to have Amtrak privatised with a view to it remaining a going concern. There's a widespread belief that way too much taxpayer's money is being spent on keeping alive a form of transportation considered obsolete. With few in their right mind considering using rail travel for any distance greater than a couple of hundred miles, and a huge investment needed to make the infrastructure more usable so it could be usable over greater distances, this isn't that surprising. Right now what's keeping Amtrak alive are the calculations that say if it were to disappear tomorrow, the extraordinary amount of money that would have to be spent on increasing airport capacity would far exceed what's spent on the railroad.

      ...which is something I find a little sad. If I could travel from Florida to Boston in a reasonable length of time (<18 hours, as opposed to well over 24 as it is today) by train, I'd use it over flying in a heartbeat. But the infrastructure needs to be improved for that to be possible, and I don't think politicians see it as justified spending, especially if it ends up competing with a, third rate but private and therefore ideologically in need of protection from governmental competition, competitor (the airlines.)

      --
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  3. VIA Already has this by yani · · Score: 5, Informative
    VIA (the national train service in Canada) already has this on thier first class cars, see here.

    I've seen one go by while I was at the train station on day waiting for the commuter train but it was going by a bit too quickly for me to try to grab a connection with my axim x3i :P

  4. Re:what a stupid idea by benna · · Score: 2, Insightful

    What's wrong with going with wifi because its cheaper?

    --
    "It is not how things are in the world that is mystical, but that it exists." -Ludwig Wittgenstein
  5. Cool! by Sanity · · Score: 3, Interesting
    This will seal the deal for me, I will never fly from Edinburgh to London again. Already a train journey (5-6 hours door to door) isn't that much longer than a flight (almost 4 hours door to door) and its a hell of a lot more convenient.

    Its unfortunate that this is currently only available in one carriage, one would imagine that the expensive bit is the satellite uplink (assuming this is how they do it, although I saw GSM mentioned somewhere), distributing the wireless within the train should be the easy bit.

  6. Re:what a stupid idea by anubi · · Score: 5, Insightful
    "seriously, how hard would it have been to stick an ethernet port in each seat? my guess is that they went with WiFi only because it was cheaper (less rework to the train)"
    Well, it is a public train. The only way I see they could possibly do this is through the air... where there is nothing for anyone to damage. People can be very destructive.

    I will guarantee you if you put ethernet ports out, within hours they will be plugged with chewing gum. Its just the way people are. Most of us are pure pigs. Talk to any custodian of a public place if you don't believe me.

    --
    "Prove all things; hold fast that which is good." [KJV: I Thessalonians 5:21]

  7. window dressing by xirtam_work · · Score: 2, Interesting
    this is all just windows dressing to cover up the fact that most journeys are either delayed or cancelled.

    on a standard rate ticket the train cars are massively over packed during commuter periods. thankfully the gner routes are not as popular as the ones in the south and south-east.

    that this has happened at all is a nice and due to competition from virgin trains who operate on the western main line up and down the country, who offer laptop and mobile charging, etc. on your journey for a business class ticket. they operate their trains more like they operate their airlines than the other rail operators. it is true that i'd like to see this service offered across the board for the entire train network eventually by the majority of operators.

    since privatisation (the railways used to be pubically owned) the responsibility for the track network and the train operators has been split leading to more massive accidents than ever before. imagine if the internet was run by idiot companies with no idea about how to run a network with all the isp's just putting more traffic over a poor backbone infrastructure that was already in place, with little or no investment in that infrastructure, with all the maintainence work contracted out to the cheapest sub-contractor.

    1. Re:window dressing by 0123456 · · Score: 2, Insightful

      The idea that the railways were "privatised" in any real sense is a myth. They're just run by government cronies, rather than directly by the government, so the government no longer take the blame for their poor decisions even while they still get to set the policies.

  8. Re:what a stupid idea by skinfitz · · Score: 2, Funny

    WiFi is fine, but packing 200 passengers into a small train carriage and allowing each to use a WiFi transmitter is just stupid.

    Not as stupid as packing 200 passengers into a small train carriage that has CAT5 cabling trailing everywhere!

  9. amtrak testing it by Wakkow · · Score: 3, Informative

    I recall reading about Amtrak working with yahoo to provide net access on the trains.. I don't know if it panned out, and google searches just come up with old articles. Anyone know what happened?

    Looking now, I see that the local train is testing wifi on certain routes.

  10. Thank you... by blowdart · · Score: 5, Funny

    Now maybe people will send "I'm on the train" emails, instead of forcing the whole carriage to listen to one half of your mobile phone conversation.

  11. Residents near the train tracks get free WiFi too! by IvyMike · · Score: 3, Funny

    30 seconds at a time, several times a day, that is. "The 14:55 from Aberdeen's coming, get ready to hit reload!"

  12. Amazing bandwidth multiplication. by tgrasl · · Score: 3, Interesting
    You will experience approximately the same kind of quality as with a DSL connection...

    I'd be interested to know how the expect to get DSL-level bandwith from GSM technology, especially when more than one person will be using the line.

    Also, in my experience public WIFI providers tend to charge an arm and a leg for the service. I'm sure the trial is free, but I can't see it remaining that way when the role the service out to "standard class". 1 per email, anyone ?

  13. I'll believe it when I see it by badzilla · · Score: 2, Insightful

    Sounds like a desperate attempt to upsell seats in first class to me. I doubt if it's going to work because you're either willing to pay thru the nose for a special seat or you're not, how does better internet access make a difference? I already can and do get an adequate bluetooth/GPRS connection anyway, even in economy class.

    Also the UK train system does not have a particularly good record for efficiency, they really struggle with the retailing computers in the snack-bar so why do I not have a good feeling about their ability to operate a satellite link. Personally I would put "not crashing" at the top of my train wish-list instead of wi-fi.

    --
    "Don't belong. Never join. Think for yourself. Peace." V.Stone, Microsoft Corporation
  14. France is doing it too by Krunch · · Score: 5, Informative

    Here is a link (PDF). Sorry it's in French but I can't find one in English. Here is the Google translation of the HTML version.

    --
    No GNU has been Hurd during the making of this comment.
  15. More technical details by nickovs · · Score: 4, Informative

    The technology for this is provided by Icomera. There are some more data about what their technology does, though not really much about how it works. Their speciality seems to be "Seamless Handover" between the different types of network connection.

    --
    If intelligent life is too complex to evolve on its own, who designed God?
  16. Will we notice the difference? by SW6 · · Score: 5, Funny
    "The. Eight. Oh two. Packets to. London. Are running approximately. Sixty Five. Minutes late. GNER apologise for the late running of your Internet Connection."

    "The nine-*crackle* packets from *garble* will now be arriving at platform *mumble*."

  17. Give people more info by t_allardyce · · Score: 3, Interesting

    What would be really cool is access to a real-time train map like the controllers see, then you can see the real reason your train just stopped in the middle of no-where for 15 mins with no explination. Also - and i dont think transportation people have really caught on to this fact: things always seem faster when you have a moving progress bar on a screen (it has to move every second). People want to be able to see whats going on and when - thats why people like the count-down displays at bus stops and on the tube.

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    This comment does not represent the views or opinions of the user.
    1. Re:Give people more info by TarpaKungs · · Score: 3, Informative
      That system is called TDS (Train Describer System) and is a front end to the signalmen's panels.

      I agree - whenever I catch sight of a TDS screen, the information is far more useful to me than the CIS (Customer mis-Information System) that powers the platform screens and indicators -assuming they haven crashed (most of the time) or aren't displaying an MS Windows error dialogue!

      They should deinately have a web front end to the TDS maps.

      --
      Why can't women be like Hedy Lamarr - beautiful, talented and inventors of frequency-hopping spread-spectrum techn
  18. Rail safety ... by JonyEpsilon · · Score: 4, Funny
    You will experience approximately the same kind of quality as with a DSL connection though the connection speed will vary based on obstacles along the railway track

    Never mind the connection speed varying - we're all gonna die !

  19. WiFi LAN Game Protocol? by G4from128k · · Score: 3, Interesting

    To really enjoy this train wifi, we need a LAN Game protocol designed for publically used WiFi locations. This would let people publish a list of which games they might like to play and support connectinons to others. Any LAN-playable game would need some type of plugin that provides information about how to connect to other (i.e., a Chess app would only let one other person connect, an MMORG would define which scenarios different people want to play, etc.) That way the person in car 2 could find a game buddy in car 4 without any prearrangements with that person.

    I see only two problems. The first is security. Depending on who programs the protocol, it could end up with exploits. Also, the games might provide a channel for exploits if someone uses a hacked copy of Doom to insinuate themselves into another rider's laptop. The second problem would be playability when the person in car 3 decides to use the 5 hour journey to download the latest Linux distro.

    --
    Two wrongs don't make a right, but three lefts do.
  20. Speed and happiness by heironymouscoward · · Score: 3, Interesting

    This is a great step forwards.

    People will complain about late or cancelled trains but the fact is that no journey is every fast enough if you're not enjoying yourself, and no journey is too slow if you're having a good time.

    The question therefore is: will on-board internet links make life better or worse for travellers? And the answer is obviously "yes".

    With a notebook and wifi, even long waits are entirely bearable and can be fun. I'd rather a four-hour train journey with wifi than a two hour flight without.

    --
    Ceci n'est pas une signature
    1. Re:Speed and happiness by DanBrusca · · Score: 2, Funny

      "The question therefore is: will on-board internet links make life better or worse for travellers? And the answer is obviously "yes"."

      Hmmm...

      I think 'better' or 'worse' would have been more obvious answers ;)

  21. Re:Not detected (yet) by tiger99 · · Score: 2, Informative

    Hat you read the GNER web site carefully, you would see that it is only installed in one coach of one train, and at the speed they would normally pass, you would be unlikely to have time to achieve a connection anyway.