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Building The Ideal Geek Gaming Center?

MongooseCN writes "After seeing the popularity of multiplayer gaming and the desire for fellow geeks to find better means of socializing, I've decided to open up a geek gaming center. It would allow people to play games together in the same building, and to talk and hang out too. I know there are a few of these places already, but few of them have taken into consideration what people want to see in these centers. Most of them open with only the owner's opinion of what would make the place fun. Some don't even allow people to hang out, since they charge by the hour. So what I want to know is what the /. community would like to see in a place like this. I want to start a gathering place for other like minded, techno-savvy geeks. What games, gaming systems/hardware, etc should it have? What would make it a fun place to hang out and meet other people?"

37 of 127 comments (clear)

  1. Wish you luck. by Godeke · · Score: 5, Informative

    As a younger geek businessman I ran the numbers on such a place and tried to operate one back in the days of 386/486s. It may seem easy on the surface to run such a center, but make sure you factor in administration (some automated method to reload the machines from images in particular), hardware replacement costs (these centers are *hard* on equipment, due to the "it isn't mine attitude") and general manpower requirement to supervise sales and usage.

    If you have already considered these things, there are some things you can do that increase your revenue and customer retention:

    #1 - Snack bar/coffee shop (depending on your demographic). This should be a separate space adjacent to the computers (allowing drinks and electronics to coexist is not for the weak). You will need a different license to serve food.

    #2 - Adequate space for people to chill out. Atmosphere is key here to retain people and bring them back. Consider TVs like you see in sports bars, except maybe some can be showing the action in the game area. Remember the restrooms: don't make them some pit of dispair... people will avoid coming back.

    #3 - Special events. People will filter in and out, but on those slow days (Monday through Thursday, normally) having special events like tournaments is key to keeping an adequate number of paying customers.

    As far as hardware, you need to run games well, but not to bleeding edge. Since you will replace hardware every year (although the old hardware can then be tasked with server duty or older games), buy something in the mid range. Don't skimp on monitors though: large displays are a good investment, as they will last 3-5 years. Optical mice (no cleaning required, more precision) and throwaway keyboards (they take tons of abuse). Forget about joysticks, they are mostly obsolete, and were a huge expense back in the day.

    You can also consider consoles to augment the PCs: many have great multiplayer support, and on a LAN they rock. Just remember that console or PC, it has to be in a locked cabnets and thus is a pain to change out games), or you can kiss your investment goodbye. (Even with locked cabnets we lost games all the time, usually to brute force attacks, but sometimes to "could you switch this game/distraction created" events).

    As far as layout of the game area, I personally prefer semi private quarter cubicles (obscures line of site to the monitor, but not the people) arranged in circles. Remember good office chairs if you want people to remain for long periods of time.

    --
    Sig under construction since 1998.
    1. Re:Wish you luck. by Vaevictis666 · · Score: 4, Informative

      You can also consider consoles to augment the PCs: many have great multiplayer support, and on a LAN they rock. Just remember that console or PC, it has to be in a locked cabnets and thus is a pain to change out games), or you can kiss your investment goodbye. (Even with locked cabnets we lost games all the time, usually to brute force attacks, but sometimes to "could you switch this game/distraction created" events). The solution to this is not have CDRom drives in the machines. Get some licenses for something like Alcohol (or even just pick up Daemon tools, but it's not as user friendly) and host the cloned images on a net share on the server. If you can make it unable to list the directory contents but still allow read access to the files (I'm thinking unix or ftp permissions here) that will prevent blatant file transferring of the images. Then just let people know that the icon in the lower right is the CD switcher. Only install the games on enough machines you have licenses for of course, and then either prevent installers from running (my old Uni had a prog called UnInstallShield that prevented InstallShield from running) or artificially lock down the free space on the games partition to 300-400mb or so, to prevent "extra" installs.

    2. Re:Wish you luck. by wickedj · · Score: 3, Interesting

      Wow, you really did think about this. I'm impressed.

      On the #2, restrooms a definite selling point. I'm not a hypochondriac but I do get turned off by really bad restrooms. I like my restrooms bright and sterile looking.

      On #3, I agree that special Events are pretty much mandatory in a place like this. The cost of slow days can be alleviated by closing for the day and just opening in the evening (most kids are out of school and workers are off from their jobs by then). Unless of course it's summer or winter break.

      I totally agree on the joysticks. They are bound to be a big waste and easy to break. However, you may want one or two machines set aside with realistic joysticks for things like Flight Sim and/or Mech Warrior (a la BattleTech Centers).

      Changing out games can be done by using a server software distribution system but you'll have to find a way to get around cd checks and such. Also, you'll want to keep your most popular games loaded to avoid bogging down the network with users downloading new games. Something else that may become an issue are things like Steam. If you have 100 people playing on Steam and all of a sudden there is a patch release, all I can say is ouch.

      Thats all I got for now.

    3. Re:Wish you luck. by Godeke · · Score: 2, Interesting

      I would do it this way today, if I were to do it again. Back then, CD emulation tools were primative. Some games we were able to get to run via NOCD mods or the existing CD tools, but it was just a major pain overall.

      Additionally, tools for locking the desktops down are much more powerful, but so is the complexity of the game install. Most of the games we ran were DOS (which meant a custom menu loaded and selected most games directly - nice). Windows XP's Kiosk mode would be something to investigate (especially the ability to prevent most desktop interactions).

      --
      Sig under construction since 1998.
    4. Re:Wish you luck. by mcmonkey · · Score: 2, Insightful
      Maybe also have some open ethernet connections (and perhaps monitors) for people to bring their own computers and play.

      Eh...that's sounds very sketchy. Beyond cheaters, there are virus/trojan/worm issues, on top of the usuall technical issues of added a machine to the network.

      I would reserve this for private parties where one group has the whole room, and you have a damage deposit. I would also have a boot disk with virus scan that runs on every machine before it touches the network.

  2. Prices by illuminatedwax · · Score: 3, Interesting

    You're going to want some sort of pricing range that keeps things profitable for you, but doesn't keep gamers away that might not be able to afford games at home. You will probably want to go for more customers at a lower price, because the social "LAN-party" atmosphere is what makes such places fun. You probably won't want to do it on a hourly basis (who wants a time limit playing games?), and maybe have a monthly or yearly pass option available to those that want it. Really, your main profit should come from extras like snacks, just like movie theaters do.

    Also, if you aren't setting this up in a town big enough, you can pretty much bet that it's going to fail relatively quickly.

    Good luck,
    --Stephen

    --
    Did you ever notice that *nix doesn't even cover Linux?
  3. Gaming/Cafe by wickedj · · Score: 2, Interesting

    You know, I had been thinking about this for a very long time. I think that it would have to have a small cafe area where people can socialize freely and watch current games on monitors (almost like a sports bar). Maybe having it multileveled, gamers downstairs and public viewing/cafe upstairs (almost like an ice skating rink near where I live). Then have several different areas for gaming. A general area with individual gaming units. Some small 4-6 player rooms where teams can play in private. Perhaps another quiet room catering to business travelers and/or students doing research and in need of printers/scanners/fax etc. Have another area set aside to sell software(games, productivity, etc.) and older used computer systems. You may be able to use usb flash drives to store user information (profiles, scores, configuration files) which they can just plug into a computer if they are a frequent user. All nice and dandy but it's quite a bit for just a gaming center. In any case, I wish you the best of luck and perhaps one day, I'll show up ready to frag.

  4. Re:OOOOOooooohhhh ...... by Urox · · Score: 2, Funny

    Actually, I thought about posting to let women in free because most geeks are guys and are drawn by girls, right? :)

    But then common sense got the better of me. If geeks are talking with the girls, they wouldn't be playing the games and thus no income.

    I also knew this guy on the street that dressed like a girl to get into women's only shelters.

    Okay, so all I really wanted was a free gaming area :)

    --
    "Would you rather have a playstation addicted dork wearing a star wars t-shirt?"
  5. be wary by Joe+the+Lesser · · Score: 4, Interesting

    Geeks need a place that embraces all the major echelons of geekery.

    Do not go all PC or all Mac or all Unix or all Linux.

    Have a variety of games availiable on the computers, from FPS to MMORPGs.

    Have consoles!

    Charge when they leave, have memberships, give the first hour free.

    Allow them to have bottled drinks. (have cupholders, away from the keyboard).

    You may gain extra income by selling video games too, and if you name it right, merchandise will sell.

    Good luck!

    --
    "I only speak the truth"
    Karma: null(Mostly affected by an unassigned variable)
    1. Re:be wary by corbettw · · Score: 4, Insightful

      Having a wide selection of game systems sounds great, but don't forget you'll need space to put all those computers. Every console you add is another PC you can't have. Same with Mac. It's better to focus on one area, and do it right, than get too spread out.

      To that end, forget about Mac and Linux. There just aren't enough games on those platforms. If you go with a console, pick one, or at most two, but don't have more than 25% consoles. PCs will be your bread and butter, because you can rent time on them for more than just playing games. You'd be surprised how many people come in just to use a fast internet connection to chat with their friends.

      Food and drinks are a must. If anything, lose money on the hourly rental fees and make it up in snacks. Starbucks has proven that people will gladly pay $5 for coffee and $7 for a small brownie. If you charge some nominal amount for computer rental ($2 an hour), you'll be surprised how many people stay there the whole day. Sure, you'll only make $30 on someone on a Saturday, but you'll make another $50 on the food they eat. Also, don't allow any outside drinks or snacks, period. If someone wants to eat while playing, have them pay you, not the Mickie Dee's down the street.

      And don't worry about selling games. Maintaining retail inventory is a bitch, and requires all kinds of controls you won't need for a cafe.

      --
      God invented whiskey so the Irish would not rule the world.
    2. Re:be wary by Firehawke · · Score: 2, Interesting

      Hmm.. well, one could try setting up a cross-promotion with the guys at Console Classix-- being able to offer legal emulation would be a huge bonus and allow you to advertise a lot of older games that you just can't find these days.

      Maybe a few arcade machines, while I'm on that line of thinking.. Atari and Capcom offer legal arcade roms through several sources, and if nothing else a couple of the favorites in actual arcade machine form go over very well with the crowds.

      Consoles you'd have to definitely have someone policing, since the hardware's a bit on the breakable side. Though, to be honest, having staff around to police things is a very good idea.

      Gotta have some sort of food and drink monitoring, though-- PCs and consoles don't mix well with food and drinks, and if you're not offering soda you're really hurting yourself.

      Personally, I suggest the likes of a tiered system where you can pay-to-play by either buying a month/week/night/hour/etc or on a per-credit basis. As a customer, if the place is cool enough I'd definitely be looking into a membership..

  6. GameTime Nation by bluethundr · · Score: 3, Informative

    A favorite place for me and my fellow IT'ers to hang out at after work is a place called GameTime Nation. What they offer are lots of comfy couches and flat screen (not panel) displays to play the games on. The hardware is a choice of X-Box and PS2 on each machine. With soda/candy for sale and booming hip hop music plus eps of Red Vs Blue projected on the wall the place is a great geek hangout. It has apparently developed a large-ish social network of young hip-hopsters who play (what seems to be) mostly Halo and cheer and jeer each other on voiciferously. It'd be nice to find a correlate that had networked PC hardware, but thus far this place is the best I've found of this type. The one I go to (I think it's a chain) is on 13th (12th? don't go there that often) street between 3rd and 4th Aves in the best city in the world. Close to the Astor Place subway, walkable from Union Square.

    --
    Quod scripsi, scripsi.
  7. Geek Gaming Centers by Giant+Ape+Skeleton · · Score: 4, Funny
    Around here we call them Chuck E. Cheese.

    --
    The difference between stupidity and genius is that genius has its limits.
  8. license problems by Tom7 · · Score: 3, Interesting

    Be wary that the licenses for most games don't allow you to just install them on the computers and char people to play. You will need to make special deals with the software publishers, or else just keep quiet and hope they don't sue you. =)

    Also remember that many geeks genuinely prefer the oz curtain of sitting behind a terminal with nobody else around.

  9. As far as consoles go... by Gothic_Walrus · · Score: 3, Interesting
    Having all of the current consoles is a definite requirement. But I'd suggest getting some of the now defunct consoles as well.

    Their benefits? They're cheap and still loads of fun. And you could make the older consoles cheaper to play, if you so desired. In any case, it wouldn't take too long to get a return on your investment.

    At the very least, I'd suggest getting an N64 and a Dreamcast, each with some of the best multiplayer games available. The N64 has a ton of awesome games, but the four required titles are Super Smash Brothers, Goldeneye, Mario Kart 64, and Perfect Dark. Those four alone have given millions of hours of entertainment to gamers worldwide.

    I don't have very much Dreamcast experience, but having a console running the old Capcom fighters (I particularly like the Marvel Vs. Capcom and Street Fighter Alpha series for the DC) would be a great thing.

    Heck, if you really wanted to, get a Genesis with all of the old sports games. Get an NES with all of the classic games - Mario, Ice Climbers, Excitebike, Tetris...Go wild! No matter what, older consoles will STILL be cheaper for you than the newer ones, even if the supply of new games is nonexistent.

    Go retro...it's cheap, and there are still plenty of gamers who love older consoles. Besides...a game never loses its fun as it ages. :)

    --
    Goo goo g'joob.
  10. If you're going to make it a LAN party design... by herrvinny · · Score: 3, Interesting

    You should run Counterstrike, etc tournaments every once in a while. Helps bring in the people. And people are going to be hard on equipment, so standardize. Select a good gaming system, and buy a lot of them. When you do this, call around. If Dell, Gateway, HP know that you're standardizing on their equipment, they might give you a discount, because their name is going to be all over the place. Take one computer, install what you want on the hard drive, then Ghost the installation to all the other computers. If a computer happens to get a virus or something, just reGhost it.

    There was a /. article a while back about a failed tourny, learn from it's failures. Numero uno, cache server. If you're running Steam or something and it needs updates, download the update to a local cache server, then have the client machines "pull" it from the cache server. Two, huge pipeline to the Net. Games like CS can take up a LOT of bandwidth.

    You probably won't make too much money off the computer and game usage; make the most money off refreshments, etc. In the hours that gamers are gone (school) perhaps turn it into a Net Cafe. And atmosphere is key. A little on the dark side, toned down colors, flashy lights, etc. And remember, sell Bawls. This stuff is so full of caffeine I know gamers who live off it, and think nothing of drinking 6-7 of them in one sitting.

  11. One more consideration... by WoodenBoy · · Score: 2, Funny

    Make sure there is adequate ventilation and a bunch of automatic air fresheners. Seriously. While it might be a broad generalization, anyone who spent time down in the WotC center on the Ave in Seattle will know what I'm talking about.

  12. One very important request.... by HotNeedleOfInquiry · · Score: 3, Interesting
    Female Geeks

    --
    "Eve of Destruction", it's not just for old hippies anymore...
  13. Don't forget the architecture! by Myself · · Score: 3, Interesting

    As much as many geeks like to claim form follows function, a lot of us are closet artists. Sure, that extra fan keeps your machine cooler, but admit it, the window was just for show!

    The first gaming center I ever visited was Dig' Ops in Ann Arbor, Michigan. They're located downstairs in one of those little hole-in-the-wall spaces you find in an old city. It was less than brightly lit inside, which seems camp now, but it honestly added to the atmosphere then. You see, the dim lighting made it just a bit hard to discern the strange shapes of the black metal cube that dominated the center of the room.

    The cube had people sitting in it. Four on the bottom, and four mostly on top. The design supported stairs, monitors, keyboards, mouse shelves, and the most interesting seats I've ever experienced. Down the central column were the computers and all the wiring for the audio comm system. The whole thing was made of black iron pipe, and it just exuded an intense feel of industrial tech.

    I've never been much of a gamer, but I'd go there just because it had such an amazingly cool atmosphere. I ended up playing more than my share of Action Quake because of it. The midnight-to-whenever time block, which had to be specially reserved, was my usual excuse to indulge in way too much caffeine.

    At some point, D. Ops decided to dismantle the cube and replace it with much more mundane seating arrangements based on aluminum channel frames. The games were still fun but I couldn't find an excuse just to show up and play. I haven't been back in a year or two so I don't know what they've been up to lately.

    Lately, I've been visiting LanLords in Howell, Michigan. They've also got an odd sort of interior design, with the seating "cubicles" made of ribbed steel sheet material. The machines are well equipped, and Sennheiser headsets make for an immensely comfortable gaming experience. I'm mostly there for the people rather than the games, though. The geek running the show picks the muzak, which is quiet enough that it's not distracting once you have the headphones on, but it keeps things interesting if you're just hanging out.

    Digital Ops started out with an isolated network, but they added an internet connection before too long. Lanlords has had a fast pipe from day one, but some games still run locally to keep the pings absurdly low. Once in a while, the two centers will hold us-vs-them games across the internet, and the sense of local comradery is intense. If you're in the area, I highly encourage you to stop in.

    Both places do a number of things right: Keep a fridge well stocked with various caffeinated and unleaded beverages. Let newcomers wander around for a while and watch before trying to turn them into customers. Wait for a break in the action before trying to organize a collective pizza order. Strictly enforce the no nose-picking rule.

    The biggest factor that will keep people coming back to your center is the hardest one to control: If the "regular" gang is friendly, or if it's hostile to newbies, how do you encourage or change that behavior?

    Good luck!

  14. A Place That Worked by MS_leases_my_soul · · Score: 3, Informative

    We had one place near us that was run by some college students. They rented a two-story auto center that had empty for about two years. The owner was willing to get anybody in there at that point.

    They put folding tables in rows in what was the showroom area. Half of these tables were filled with gaming PCs. The other half of the tables had networking run to them and were left empty for BYOC gaming.

    They turned the counter into a snack/coffee bar and sold geeks drinks like Jolt Cola. They put a couple racks in to sell gamer crack, oops, I mean Magic cards, and gaming books (D&D, Vampire, etc.). They also put more folding tables downstairs in the autobays and put used partitions up between the bays.

    They charged three different hourly rates:
    1) you could rent a place for your PC at one of the open tables.
    2) You could rent one of their PCs.
    3) You could rent one of the gaming rooms downstairs for role-playing or collectible card games. You got a discount if you paid a month at a time.

    They also had monthly membership where you got unlimited play on one of their PCs for one monthly price.

    They did very well for a year and the owner seriously jacked up the rent. About six months later, they graduated and closed shop.

    I can't remember their pricing for the gaming (I went for RPG downstairs, not computer gaming), but I seem to remember $6 an hour? The gaming tables downstairs were $15-25 for a four hour block depending on the size of the area. The $25 area was usually used by the Warhammer guys.

    Hope that gives you some ideas.

  15. LanPlace by spir0 · · Score: 3, Interesting
    Here in Wellington, New Zealand, we have a place called LanPlace. You can hang out for free because you only pay when you use a network port. There are gaming servers there, and there is hardware available to hire, but pretty much eeryone brings their own rig. Of course, there are limited numbers of monitors for hire and the 19's are always gone within a few hours of an announcement of an event.

    There are also 2 projectors which can either have PCs connected to them for movies or one on one comps, or for the inhouse PS2's.

    People do hang out there occassionally who aren't playing, but there's no lounging space set aside.

    Cameras are operated in all corners of the room for security and the images are available on the website so people who aren't there can see what's going on.

    I won't give the URL in case it gets slashdotted. But if you're in wellington, you already know about it.

    --
    The reason girls and Windows users don't understand UNIX is because all the documentation is in Man files.
  16. Games for all types by Dracolytch · · Score: 3, Interesting

    You'll want to make sure that you can find a way to keep lots of people interested, not just the FPS/RTS crowd.

    Social games such as Dance Dance Revolution are good to increase clients of both genders, and across many ages. This also works well with some kind of snack bar since it will work up a good appitite.

    You will never be a replacement for people who do their own home gaming. Be free with advice and information regading system upgrades and maintenance.

    ~D

    --
    This sig has been enciphered with a one-time pad. It could say almost anything.
  17. culture, atmosphere by UrgleHoth · · Score: 2, Insightful

    You can tailor your place to attract a certain group, but that does not guarantee that you will get that clientele, since gaming has become so popular (10 years ago, if you said gaming in a public forum, people would have thought you were talking about gambling, now people ask which kind). For example, you are targetting true geeks, but instead, get blockhead gamer/jocks and dopeheads. So you have a less friendly, less geek-chic place. You still may make money, but the place does not have the dynamics you were looking for.

    The questions are: are you willing to accept that to turn a profit, and is there anything you can do to prevent that if that is not what you want?

    --

    Dogma - "let's just say we'd like to avoid any empirical entanglements."
  18. Some other things to consider... by Alkaiser · · Score: 5, Insightful

    Since this is the most correct post so far, I'd just like to add some stuff to this post.

    First, off, have adequate lighting in the computer room. The only places I'd seen that run LAN gaming always turn the damn lights off. Remember that you're not only trying to get geeks in the building, you're trying to get the common man in there too (operating a business trying to specficially target a niche is like trying to run a marathon after shooting yourself in the foot. You can do it, it's just gotten a lot less likely now.) as well as help change the overall perception of geekiness.

    While I'll game with the lights low at home, that's not generally what we'd consider a "friendly" environment for younger gamers, or non-gamers. Plus, even gamers don't really want to be in dimly lit surroundings that aren't their own. You can save on the electric bills by getting some of the low-energy, longer lasting bulbs, while keeping the place nicely lit.

    I'd combine your snack area and the break area. In Japan the internet/gaming cafes I went to brought food to you, but considering they, as a society tend to keep businesses and such fetishistically clean, I'd concur with the above post and keep food and CPUs in seperate areas.

    Stock all the consoles. Offer buybacks for games for store credit. Sell the buyback games you don't need on Ebay for a profit.

    You probably want to staff a short-order cook. (Not a fancy-shmancy guy...someone who can be trusted to make smoothies, burgers, breakfast burritos, and nachos.) TV screens with a tethered remote (VERY important. If I'm the guy with the screen showing the CS action, and I'm the Average Joe trying to watch the Lakers game, I'm going to be less-than-thrilled...the tether keeps the remote from accidentally wandering off.) make the place friendly. Stock some magazines.

    Also, hire janitors. Janitors do a much better job of cleaning stuff than the standard apathetic high-school student forced to wear the cashier hat and the janitor hat. Cleanliness makes your place much more conducive to return visits.

    While we're on the topic of hiring, hire some women. Don't go all out trying to hire really good looking ones, just some decent looking women who have a knowledge of things geek. If they main adequate decorum, they can be a boost to return rates, without you having to be exploitative..just get a good mix of people in there. People who like your business idea, but aren't misanthropes. Simpsons Comic Book Guy is just going to get jumped in under a week.

    On the other side of the coin, the people who don't know anything about games and don't care to learn are going to get chided out of the building. Have the right people on board is going to be key. You don't want EB syndrome, either.

    Have people smoke outside, and make sure there's adequate ventilation. Computers + tons of bodies in seats = lots of hot air.

    Most importantly...calculate out the numbers beforehand. Figure out what you're going to need to break even after determining exact operational costs and make sure you're charging enough. Have a promotional thing with a nearby school, or community college that has a draconian computer lab, and get people in to "beta" the store for you. That'll spread word of mouth, and you're set after that.

    Good luck. Fight the good fight.

    --
    Netjak.com independent reviews of domestic & import video ga
  19. Here are a few.. by JavaLord · · Score: 2, Insightful

    Having worked at a few arcades, and played in quite a few tournaments, I would recommend the following....

    tournament stuff

    1. Run tournaments bi-weekly, either charge a fee to join, or charge per hour. Use this money to hand out prize money every week. It doesn't have to be a lot, $50-$100 will do. Break up the prize between 1st, 2nd and 3rd place. Keep detail stats of all the tournaments, overall leaders per game, and overall leaders in all games. Break the year up into seasons, and offer a prize for points leader per season. Put all the results on your website, including pictures.

    2. Have a "wow" factor thing in the place, a big screen TV hooked up to a computer will do it. Make it a prize to be able to use it, or rotate people getting to use it during tournaments that way everyone else can watch them. Arcade tournaments used to do this with big-screen arcade machines, they would put the higher seeded players on the big screen machines so everyone could see them.

    3. Hire security when you know the place will be crowded. I'm serious, even if it's only 1 guy (an off duty cop will run you about $100 a night). You may think geeks are cool people and all, but I've seen fights break out a tournaments, players intimidated, etc. I recall a recent slashdot article about someone pulling a gun at a counter strike tournament. No one wants to go to a place like that.

    4. If you are playing FPS games, See if you can arrange matches between a team made up of the best players from your place with another cyber cafe

    5. Setting up consoles and such would be nice, but I'm not sure what fees are involved. You will need a licence in most states if you want to put in arcade games. Personally, as an old Mortal Kombat/Street Fighter player, a place where I could go play Fighting games and FPS games would rock. It might not be practical though.

    6. Never let a player leave feeling ripped off by a tournament for any reason, they wont come back.

    atmosphere

    1. Keep the bathrooms, and the place in general clean. Someone else mentioned this, but it is very important.

    2. Music is good, as long as it doesn't interfere with the games. Techno type music goes well with games but anything will do.

    3. Have a snack bar with the standard junk food (burgers, cheesesteaks, pizza, etc) try to stock some exotic stuff too, (deep fried oreos, strange sodas, etc)

    4. Cool lighting effects (dim, blacklight, etc) can be fun.

    5. A lounge where people can just hang out, maybe with a small bookshelf and some board games (chess, checkers, etc).

    6. Strange Animals can be cool also, one place I went to used to keep pirahana's in a pool up front. I have no idea why, but it was fun to throw popcorn to/at them.

  20. Play... by nekoes · · Score: 3, Insightful

    There's a local arcade around here, that does most of the things right...

    I suppose, first of all, it provides a very comfortable atmosphere. Couches, lounge chairs, and carpeting are pretty much necessary. Also, it is very well lit.

    I don't quite understand what the hell people are thinking when they say, "Give it atmosphere, make it a little on the dark side." Or whatever. That's crap. It's horrible when you're trying to play a PC game for the first time and you can't see shit because the place has "atmosphere." You want to be able to see if people are jacking your stuff and whatever else is going on in the place anyway.

    The kind of atmosphere that a hang out really needs is one of like a room at home. Living room, your room, whatever. Give it lots of comfortable sofas and lounge chairs, ones that can be moved around at will. Keep the lights ON and up high so that you can see everything in the place. The music should stay down low enough so that you can hear other people, and what is going on in game.

    Games that would be necessary... I'd say... go with DDR first of all. Give DDR an area and a couches for sweaty people to hang out on after doing all that work on the machine, or for people who just like to watch the asians go crazy on it. It's a fun social game, so give it what it needs.

    As for the PC side, I suppose there's really no wrong way to set it up, as long as the games are easily accessible, and it's clear what you can do and what you can't do just by looking at the desktop on screen. Headphones would be good.

    Consoles are also great fun, chain a few xboxes or ps2s together.. a lot of this stuff is probably easy for you to come up with. Pay by the hour, whatever.

    --
    Hey, it's my OPINION that dogs have eight legs and make a sound like a car horn every time they take a piss.
  21. Consider Target Demographics by Anonymous Coward · · Score: 3, Interesting
    There is one such cyber-lounge near where I live. Let's call the place Foo (names changed to protect the guilty). The owners of Foo have bought into the mentality that need to be hip and edgy; the name of the place has an X in it, the monitors, keyboards, mice are all black rather than console-gray, the lightning is dim, there's faux camoflague drapped all over the place and I'm sure you can picture the place now.

    Right now, Foo is in trouble. The only people comfortable hanging out there are teenaged males tired of thrashing in the parking lot. As a result, the place is packed Friday and Saturday nights, and virtually abandoned the rest of the week. This despite Foo being two doors down from a fairly major movie theatre. The straw that's breaking Foo's back is that these mall-rats really don't have a lot of money to spend, so they buy an hour of game time, then sit around and talk and scare off potential customers.

    In contrast, there's another place a few dozen miles away that has taken many of Slashdot's suggestions to heart. Blah (again, names changed), is a fairly large place with cream colored walls, potted plants, windows at the front of the store, a variety of seating arrangements, and the owners have even gone as far as to reward students with good report cards with free time on the computers. Right now, it's maybe 70% occupied every day with a nice mix of kids, adults and seniors, male and female. The only reason Blah isn't doing better is because Blah is tucked away in a strip mall in the midst of surbania.

    I'm sure if you reversed Foo's and Blah's locales, both places would be doing a hell of a lot better than they are now.

  22. dont forget the home people by nuggetman · · Score: 2, Interesting

    Make sure to have some tables that have ethernet jacks and nothing more. Many gamers are a lot more comfortable using their home rigs (esp those who specifically design LAN ones) than locked down store-owned ones. Wireless can also come in handy. Keep plenty of network cable (little 6 foot ones) in stock. Get some of those USB network adapters (both wired and wireless) and rent them out for $5 or so for the duration of your stay.

    Some sort of electronic membership card (w/ a mag stripe) could make time allotment easier.
    If you go hourly, let people put as much money as they want on a card and use a punch in/punch out system to deduct. have the puncher at the door to help stop people from defrauding you and not punching in. you could also just lock out the PCs (or network ports) unless you swipe your card.

    cards could also be used as gift cards, either to be sold (the perfect gift for the geek in your life) or as prizes from tournaments.

    --
    ...and that's all there is to it.
  23. Use a membership model. by Josiwe · · Score: 4, Interesting

    I'd suggest using a membership model, like a YMCA, for several reasons.

    1) People hate paying money. If you only ask them to do it once a month, they'll be happier.

    2) If people make an investment for one month, they will keep coming back, making friends and getting attached to the place. Suddenly you have a returning customer base.

    3) This gives you membership promotion models, like bring in a friend and get a month free.

    4) You have a much better grasp of your financial status because you can say pretty much what your income is for each month.

    5) You know who's coming in and out of the building - theft becomes harder.

    6) If you want, you can let people charge drinks and snacks against their accounts, bring guests for $5 bucks a visit, and all of this convenience makes your customers happy.

    Remember, most geeks have to have plenty of money to support their geekery, so they'll be happy to pay you reasonable fees for services and convenience. I believe there was another thread recently where someone cast the slashdot community as valuing their time much more than their money - I would posit that this is true of your target audience in general.

    --
    Yvan Eht Nioj!
  24. Who thinks these things up, anyways? by Lamster · · Score: 2, Interesting

    Okay, a lot of the suggestions so far are completely worthless. First and foremost, you'll need to create an environment that people will not be embarassed to admit that they go to or to be seen going to. Like they say, sell the sizzle up front and the steak in the back. Your target audience is people with money, not gamers. Gamers most likely already have their own setup that they have spent hundreds of hours customizing and tweaking to their liking, and the mere thought of using an imaged machine makes their skin crawl. Second, take a look at the successful models that are out there. Arcades are okay, but they don't really generate much revenue. Dave & Busters, on the other hand, is a money making machine that is, at it's heart, an arcade. Why is this? D&B is adults only. You're not even allowed in the door if you're not 18, and then you have to be 21 to be allowed in without an adult supervisor. This may seem harsh and it may seem like you're abandoning your target demographic, but remember that your target demographic is people with money. Besides, D&B was successfull precisely because it didn't cater to kids. Honestly, how many adult 'closet gamers' are out there simply because they do not want to be associated with a 'childish' hobby? The age limit solves two problems: it weeds out the people without any money, and it automatically legitimizes the customer. They are no longer embarrassed to be seen there or to recommend the place to a friend. As a side note, it also reduces the amount of vandalism and theft that goes on with a younger crowd. That said, lets think about the actual setup of the place. Remember, sizzle up front, steak in the back. You want to show something that's easily accessible and universally appealing. PC's are generally not that. The average joe still doesn't know how to do much more than check e-mail and surf the internet, so don't worry about impressing people with advertisments of Gigahertz and frame rates. What you want to do is make it appealing to the average joe. Put some consoles up there where people can see them. Sell liquor. Have a projector or big screen showing the action that's going on right now, that the person walking by can come in, sit down, and join right away (of course, 'tis not always possible but make them think it is). Have comfortable, clean seating. Don't do dark. But not bright flourescent lighting, either. Starbucks is a good example. Soft light provides atmosphere without the dungeon-esque feel (which, really, everyone but a few people hate). Have some nice techinical areas in the back. Loaded PC's that are intuitively obvious. No one wants to spend 45 minutes just trying to figure out how to make the game run. Leave space for people to hook up their own PC and make sure to have a wireless network. DO NOT CHARGE BY THE HOUR. That is the simplest way to make people not come back, ever. I know it worked on me at a few places. Decide on either a credit/card system like Dave & Busters or an entrance fee. The entrance fee works well because you can then sell monthly or yearly passes as while not discriminating against the average 2 or 3 times per month customer. That's my advice. Skip the 'gamer' demographic becasue they're just too picky anyways. Stick to making gaming a cultural institution.

    1. Re:Who thinks these things up, anyways? by nuggetman · · Score: 2, Insightful

      The age limit solves two problems: it weeds out the people without any money, and it automatically legitimizes the customer. They are no longer embarrassed to be seen there or to recommend the place to a friend. As a side note, it also reduces the amount of vandalism and theft that goes on with a younger crowd.

      Because we all know that a) everyone over 18 has money and b) only people under 18 vandalize things

      --
      ...and that's all there is to it.
  25. oh, you gotta have... by ShadowRune · · Score: 2, Informative

    Dance Dance Revolution machines. Great fun, and some actual excerise for geeks. You should keep it in another room though, so it dos'nt annoy non-fans.

  26. #1 thing: STAY IN BUSINESS by sbma44 · · Score: 2, Informative
    That's what I'd value most -- a gaming spot that can actually stay afloat for more than 6 months.

    This means you have to appeal to more people than just the slashdot crowd. Have a bar/lounge area with unobtrusively placed consoles. GET A LIQUOR LICENSE. Sure, keep it accessible to the kiddies as much as possible. But don't be afraid to go 21+ at 10 or 11 on a friday night. I don't think it's likely that you will make your money on the games -- try to cover costs with them, but make your profit on drinks, food and coffee.

    Get a few TVs to show sports on. Run a madden tournament on monday nights during the football season (and other appropriate games during other sports seasons, although the MNF tie-in is probably more likely to be lucrative). Anything to get non- or casual gamers in the door.

    Cause sure, I'd go there. But could I convince my girlfriend and friends to come along? Friends who don't even know what an LPB is? If it's a big room filled with beige boxes playing counterstrike and a Jolt machine in the corner, the answer is going to be no, and you're going to be stuck with a much smaller clientele.

  27. here's what we have (beware parentheses) by subsonic · · Score: 2, Insightful

    I know this may just be filler, but the little game center in town just opened three or four months ago, and it seems pretty good. I haven't gone in, but that is simply because I can't spend $5 an hour playing Battlefield 1942.

    First off, the name of the place is F.R.A.G (obvious reference to LAn parties, but they also turned it into an acronym, but i don't remember what it stands for). They have about 10 PCs in very stylish cases with large monitors. Walking through the place, you can tell they loaded every machine to really perform. They have them all lined up on one wall, along the other wall are three consoles (one PS2 and 2 Xboxes which are linked).
    On top of all that they also sell some hardware as well as offering PC repairs. There are two or three Imacs just for people who want to surf the web (which makes sense in this town, since we have no internet cafes). Of course they also sell snacks (mostly chips and that sort, obviously nothing too sticky). They also stock some high quality drinks (no alcohol, but Bawls and other "boutique" drinks like that).
    Overall the place is clean and well-lit. I've never seen the place packed, but I think this may be because most kids in a college town like this are either already playing these games in the dorms or they are just on their way to shop at Urban Outfitters or go drink. The one thing they need to do is have some sort of event to really get people's attention. It might also help if they lowered their prices or had a "first hit's free kind of deal (first hour or hour and a half is free, maybe coupons or something). Anyway, just giving you an idea of whats out there and how successful it is.

  28. I'd recommend this for hardware... by lortho · · Score: 2, Interesting

    The ultimate gaming machine: Yoshi's Boxx - which includes, all in one box:

    # Atari 2600
    # Nintendo Entertainment System (8-bit)
    # Microsoft Xbox
    # Nintendo GameCube
    # Sony PlayStation 2
    # A custom PC

  29. Support Indie/Mod development by inkless1 · · Score: 2, Interesting

    Allow people to run custom games. Hold workshops. Have fun.

  30. a few ideas by decepty · · Score: 2, Insightful

    Heavily caffinated beverages

    Free Wi-Fi network (maybe a discount for those that bring their own boxen?)

    Have the gaming area and a separate lounge-y area (kind of like bowling alleys)

    Keep the Yakuza at bay... Im afraid to go to the gaming centers in my area because they're all asian gang run and folks keep getting shot...

    --
    Be careful! Bears shouldn't consume large furry dogs.