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To Recertify, or Not Recertify?

mckeefarley asks: "What is an out-of-work networking guy to do? Almost three years ago I worked for a systems integration company as a Senior Network Technician (with the help of an A+ cert). Two years and many certifications, later: "I am five months away from the expiration of my CCNP/DP and I question whether I should even spend the money to recertify." Would you spend the time and money to recertify, when every cent may count, and all of those pieces of paper still might not get you a job?

"The real fun and excitement was in the engineering department, and I was told the sure way in was to get my CCNA. Well I got my Sybex book, and with the help of our small lab (two Cisco routers and a catalyst switch) I received my CCNA with a [score over 90].

Thrilled as I was, the engineering department was taking some hits, and I couldn't get in. Instead of remaining stagnant I took it on myself to get my CCDA, which I got a month later. Engineering department still going down, me still wanting to rise, I looked for something else. At about this time my company was trying to get a contract working with Nortel routers and switches. 'This is my chance!', I proclaimed.

One and a half months later I was a NNCSS (Nortel Networks Certified Support Specialist), but then contract fell through. The engineering department was taking BIG hits (as was the rest of the networking industry), but I was determined. We only had one CCNP in the company, and my goal was set. With the help of the lab, and some determination, after three months I became a CCNP and CCDP.

Did I get in the engineering department?

Nope.

Did I give up?

Nope.

I got my CCIE study guide, and was all ready to rent time at a major Cisco lab at The University of Colorado, in Boulder (I am not even sure that they have this lab anymore). A month later there were two people left in the engineering department, and then was laid off.

After six months of unemployment checks and sending resumes, I gave up and decided to go back to school and do some independent consulting for some small businesses in the Denver metro area. Now, I am again looking for a full time job, and I am dealing with the same problems that I dealt with, two years ago.

I am happy to admit that all my hands on Cisco experience have not been in a production environment. I understand that the difference between the lab and the real stuff is huge. But the certs didn't, and still don't even get my foot in the door. My resume has been critiqued by many people, and is in tip-top shape. I do have experience on Gateways (Nomadix) and many switches (SMC) and have worked on some MDU engineering projects.

Any suggestions?"

32 of 557 comments (clear)

  1. If you don't have a C/S degree, get one by tjstork · · Score: 4, Informative


    One C/S degree > many certifications, and probably cheaper over the lifetime.

    --
    This is my sig.
    1. Re:If you don't have a C/S degree, get one by Rogerborg · · Score: 4, Funny

      There are a lot of out of work CS majors right now. Lawyers, on the other hand, seem to be in high demand.

      --
      If you were blocking sigs, you wouldn't have to read this.
    2. Re:If you don't have a C/S degree, get one by servoled · · Score: 4, Interesting

      Completely agree... a 4 year degree from an accredited institution is quickly becoming the minimum that companies will accept for most white collar jobs. The days of the technical college (or certified, they are basically the same thing) IT worker are long gone.

      --
      "I have a porkchop, you have a porkchop. I have a veal, you have a veal".
    3. Re:If you don't have a C/S degree, get one by planetmn · · Score: 5, Insightful

      And I would disagree. Sure the ads don't have a requirement, but that doesn't mean that when they go through the 100 resumes they receive for the single opening that they don't consider the degree.

      In IT it might be slightly different. But as an engineer, even though I am an EE, the degree has given me a broad enough background that I can understand any engineering discipline (sp?) to a certain extent. I can read a piping diagram just as well as a structural drawing, interpret it and make a decision/recommendation based on what I know. That is valuable and important.

      Put it this way, you have two candidates, one with a CS degree with a concentration in networking and one with a certificate. The college graduate spent 4 years being exposed to different technologies and is able to make decisions because of a broader exposure, while the CCNA spent a couple of months learning about Cisco products and may be no better than the toll-free sales line for making an overall decision. I don't know anyone who regrets a college degree (at least a technical based one).

      That isn't to say that a degree is everything. I work with non-degreed engineers who have spent there whole life working with our final product, and they are as valuable to the company as anyone else.

      -dave

      --
      /., where "Apple and Google provide Iran with nukes" will be refuted with "But Microsoft is a convicted monopolist"
    4. Re:If you don't have a C/S degree, get one by TheGrayArea · · Score: 4, Insightful

      The trouble with a C/S degree now is the way the industry looks at it. They want very current skills and even if you have a C/S degree you basically end up retraining every 2 years or so. The stuff you learn is very important, but until C/S is a true practice like engineering you don't really get to build on what you've learned before as much as someone like a structural engineer or a doctor.
      This whole industry is just really, really screwey right now. If you are getting a CS degree try to get a minor in something pure like Math, Biology, Chemistry, etc that is more portable than you C/S degree should things get sour.

      --

      This space for rent.
    5. Re:If you don't have a C/S degree, get one by JWSmythe · · Score: 5, Insightful

      Actually, our hiring policy (when we do it) is completely backwards, intentionally.

      We've hired people with lots of certifications, who could do absolutely nothing when they walked in the door. We gave them some time, but it didn't help, and we'd have to let them go.

      We've hired people who had no certifications or formal training. They had learned some programming on their own, and played with *nix machines at home. They've been our best people.

      Our interviews are fairly laid back.


      What jobs relative to this work environment have you done?

      What do you know? Languages, hardware platforms, etc.

      Are you willing to learn?

      What OS's have you used personally (home)? .. at work?

      If I were to hand you a broken server, could you fix it? .. demonstrate.


      If I'm not sure, I may open up a console, do a little something, and then ask them to explain what I just did.

      I've given people a stack of parts, and told them to build me a server, and install the OS with my CD (with instructions). I'm a bit rough. I tell them they have 10 minutes to complete it, or whatever. I just want to see how well they work. I don't really care that it takes 15 minutes, or if they encounter a problem and can't finish. I wanted to see that they made a good attempt.

      I felt so sorry for one interview. This was back when I worked in a computer store. I gave him a random machine from the "repair" rack, and told him to fix it. I hadn't actually checked it out myself. I swear, just about everything was broken on that thing. I had no idea before he started, I hadn't checked it first. The customer report was "won't boot". No shit. Dead power supply, fried motherboard, etc, etc... Must have been a lightning strike (this was Florida). He looked so terrified. I watched what he was doing, and he did everything right, so he did pass, even though he didn't get it working.

      All in all, I'd rather hire some Linux geek with no certs at all.

      My last two best people I've hired were:

      an ex-Y2k AIX programmer, with Linux and *BSD experience at home.

      a "consultant" with no formal job experience, but in his words, "an OS whore". He'd used every OS out there enough to be familiar with them. He introduced *ME* to BeOS. I used it for a day. :)

      It seems every time we take in someone with a degree of some sort, they're very proud of their education, but can't look beyond what they've learned.

      I agree, in Fortune500-land, or for the government, you'll need or want a degree. But there are still companies who's senior tech geek (me) wants other geeks around him who actually understand and enjoy what they're doing.

      (sorry to all my coworkers I just labled as "geek" if you didn't like it. hehe)

      --
      Serious? Seriousness is well above my pay grade.
    6. Re:If you don't have a C/S degree, get one by monomakh · · Score: 4, Interesting

      Actually, this is the worst legal job market in institutional memory (surpassing the Great Bloodletting of 1995), particularly on the west coast. Unfortunate, since IAAL. I hear the benefits and pay at W*l*m*rt are stupendous, though, so we all have hope. I don't know as to whether the poster should get re-certified or not, but it sounds to me as if the cost/benefit goes against the certification.

      --
      Sed quis custodiet ipsos custodes? Use GnuPG ferpetessake!
    7. Re:If you don't have a C/S degree, get one by Anonymous Coward · · Score: 5, Insightful

      This cert, that cert. This kind of degree, from this college, or from that college. This kind of resume, or that kind of resume. All crap.

      I've done the job seeking thing the normal way. I have a CS degree from Cal State, I've got several networking certificates, and 4+ years of experience. I've applied to several hundred places at LEAST, over a period of two years. My resume is all sparkly. It all means jack. I couldn't get a minimum wage job doing tech support, much less any of those positions our college recruiter blabbled about when they sang praises about college education. I was about ready to say I just wasted 5 years of my life and a huge pile of money and do something else.

      Apparently, the only way to land a job is to have someone on the inside. A friend, a relative, a connection of some kind. I stopped bothering with the resumes a year ago, and kind of moved slowly through graduate school, occasionally applying for jobs, working for friends, TA-ing for college.

      Then, out of the blue, my parents helped set me up as computer tech at this private school (they are friends of the owners). It was not a glamorous offer, just a basic tech support position, mediocre money, plus I had to assist teaching IT. Not something I'd enjoy, but it was paid work, so I said yes. Once I got in, I worked my ass off. I got everything working, whereas the place didn't event have a working Internet connection prior to that. I overhauled old computers, cannibalized them for spare parts, repaired equipment deemed dead and gone, rewired and documented the entire school network, fixed all the printers. In short, I was a shiny, can-do, just-gimme-a-minute kind of a tech guy. Every time a dumb user, teacher, admin person, or whoever had a silly request, needed a little extra help, or just wanted to vent about their crappy computer, I was patient, polite, and helpful. Even if I had to work unpaid overtime. Even if I wanted to take a sledgehammer to the fools who kept doing what I told them not to ("Don't Press The Big Red Button, It Is Bad"). I just kept smiling and fixing problems.

      And it paid off, bigtime. All these people who I helped talked to their friends. And every time computers came up, they'd mention my name as the guy who fixes everything. In the last month I've been approached by 3 HR people from large companies, wanting to hire me. Note that all they had was a good reference from someone on the inside, who had heard of me from a friend. No resume, no nothing. I'm about to accept one of the offers. It is a sysadmin/IT administrator position, in a newly opened school for disabled children, excellent salary, perks, huge budget. No questions asked. I just stated my (very high) demands and they said "Ok, when can you start?". It was surreal. In all my job interviews prior to this, I'd had to prove to the (usually hostile) HR person that I'm just the guy for the job, and that I will do this and that for the company if they take me. The interviewer would keep asking silly questions, then they'd rapid fire some tech questions to try and see if I actually knew anything. This was a whole new world. They wanted ME, and were willing to go a long way to get me. I didn't have to prove my credentials, my loyalty, qualifications, or my personal integrity. Everything I asked for, I got, no questions asked... :)

      Anyway. The only way to get a good job is to have someone pick you for it, because of a friendly connection. HR personnel are only human, just like the rest of us. The most important consideration for all of them is whether they can trust the person they are about to hire. They know that resumes are easily faked, and that interviews show someone in their best light, when they prepare themselves. They'd rather get an outside reference, from a friend or someone they trust, and go with it. Qualifications aside, I'm just another guy in a huge pile of recent CS graduates, with no other distinguishing characteristics. What sets me aside is that people know me as "the cool computer guy". Th

  2. Pack your bags... by Anonymous Coward · · Score: 5, Funny

    Learn Hindi and move to Delhi. That's probably a better use of your time.

  3. Newsflash by Freston+Youseff · · Score: 4, Interesting

    Once your foot is sufficiently in the door, certifications mean little or nothing to hiring companies.

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    1. Re:Newsflash by splattertrousers · · Score: 5, Insightful
      When a company receives a bick stack of applications for a tech job, they may cull the stack by looking at certifications.

      True, but it would be even easier to get the job if you can avoid being lumped in with everyone else.

      Most jobs (so I've heard) go to "friends of friends" or "colleagues of colleagues". So go get yourself noticed.

      If you belong to a church, maybe you can help them out with any technical needs, and maybe someone there will remember you next time they're looking for techincal people.

      Or go fix up a school's computers. Make sure to show up on any award night where the school recognizes all the hard work you've put in. Maybe someone else will notice and offer you a job. Or maybe that article about you in the local paper ("Local man spends summer fixing up school's computers for free") will get you noticed (especially if your phone number or website is listed in the article).

      There are probably lots more ways to do it... none of them easy, but probably a lot more effective than hoping to have one more acronym than every other resume in the stack.

  4. Save your money. by grub · · Score: 5, Insightful


    Don't waste your money.

    Many jobs nowadays want X years of experience in lieu of Y certifications or Z years of schooling. A lot of IT management smartened up when they certification-mills pumped out losers with some theoretical knowledge but crumbled under practical pressure. You can thank the Dot-Bomb for that. The money-motivated didn't want to spend the time in school to learn the trade lest they get left behind so certification-mills filled a need: impatient people that wanted to make lots of money in the "new economy".

    Thankfully a lot of those that were in it only for the money are unemployed (no insult to the submitter intended) or selling crap. Of course different parts of the world and different companies have varying policies so I have to stress YMMV!

    --
    Trolling is a art,
  5. How to get a job by photon317 · · Score: 4, Funny


    1. Post certifications and work-related experiences on a front page slashdot article, along with a plea for help.

    2. ???

    3. Profit!

    --
    11*43+456^2
  6. Walmart is Always Hiring by SirChive · · Score: 4, Interesting

    It's the future of America. I'm not really joking.

    I work in a two man IT department at a factory. My pal and I realize that this is the last of the gravy train. When these jobs end because of corporate restructuring or the factory moving to Mexico we will most likely never work in the Tech industry again.

  7. Certs mean jack by JeffSh · · Score: 5, Insightful

    in my experience, certifications don't mean that much.

    What they do mean, is that someone is booksmart enough to sit there and study the material, go in, and take a test. They don't mean the individual can actually fix anything.

    In any technical job, be it mechanical or information, the fundamentals of troubleshooting and resourcefulness are far more important than any piece of paper.

    i put alot more stock in good references and job experience than certs..

    ALL THAT SAID THOUGH:
    HR and employers are still waking up to the facts mentioned above. so no matter what the reality is with certs, the problem remains; how can you prove yourself a good technician if you can't get hired.

    companies are getting better at recognizing intrinsic skill rather than going whats on a resume, but that has a long way left to go.

    i didn't get any certs tho, because i refuse to pay money for something i don't need. i can do my job just fine without a piece of paper to help me along, heh.

    1. Re:Certs mean jack by bwalling · · Score: 4, Interesting


      Can't the same be said for a 4-year degree as well?


      Yep. That's why we give tests to potential applicants. When you come in, you are set in front of a computer, and given a program to write or a problem to troubleshoot. So far, a CS degree hasn't meant much about who will pass the test.

  8. MCSA by LittleLebowskiUrbanA · · Score: 4, Insightful

    I know you're probably not interested and I can't blame you but look into getting you Microsoft Certified Sysstems Administrator cert instead of recerting on your Cisco. Makes you more well rounded and it's 4 easy tests. Plus you already know what you're doing w/ Cisco products and your experience will count.
    Also, don't you mean you got a 900 on the CCNA? Not a 90 :)

  9. I wouldn't. by MsGeek · · Score: 5, Interesting

    The year I took studying for the 7 MCSE/W2K exams was a year I will never get back, and it's gotten me exactly nowhere. I actually had tech industry background and experience. Most of the people in my "class" didn't. The day before my appointment for test #5 of 7 was 9/11. That basically sealed our fate.

    MCSE on W2K3 Server? No fucking way. Redmond can pound sand.

    My suggestion: start studying nursing. They can't outsource that job yet...although the anime Roujin-Z suggests that perhaps eventual outsourcing to cyber-nurse beds might be in the cards for the future. Same with teaching. You can't dial in a teacher from Bangalore...at least not yet.

    --
    Knowledge is power. Knowledge shared is power multiplied.
  10. Get non-tech certs by Krapangor · · Score: 5, Insightful

    I think that tech certifications are not very useful: they have an extremely limited lifetime and are usually relatively expensive.
    I strongly recommend to get non-technical certifications and titles. While an CCNE, MSCE or NZTSGREF is only valid for 2 years, a Ph.D. or Mensa membership is for life.
    And both are usually much cheaper than those exams - for the Ph.D. you could get an industry sponsored topic, earning you money, experience and sometimes even patents. And Mensa membership cost just 30 (US) bucks.
    And there are much more such certifications like MS or MBA in different scientific areas out there.
    And it usually pays off if you have an higher academic title than your boss.

    --
    Owner of a Mensa membership card.
  11. Insanity? by CrazyTalk · · Score: 5, Insightful

    I'm sure you've heard the expression, "One definition of insanity is doing the same thing over and over and expecting different results". You keep getting these certs and still fail to get the job you want. Maybe you need to pursue another type of education, another company, or another field altogether.

  12. Not completely useless by Ryosen · · Score: 4, Insightful

    I wouldn't say that certs are completely without value. They sere two fundamental values. First, as a pre-screening criteria for hiring managers, they know that you have, at least, passed a minimum skills test. Second, when the decision is down between you and another person, with your resumes laying side-by-side, the certifications are going to come up as bonus points. Plus, and this is equally important, you can safely bet that the other applicant has certifications.

    That said, I wouldn't get too stressed about renewing. I've yet to meet a hiring manager that has asked if a certification was still "valid".

    Good luck in your search.

    --

    Ryosen
    One man's "Troll, +1" is another man's "Insightful, +1".
  13. More learning required! by Anonymous Coward · · Score: 4, Funny

    Learn Hindi, get a tan, learn to appreciate the third world, hairy chicks, funky music, and move to India to where the jobs are.

  14. Educational expenses deductible by chopkins1 · · Score: 5, Informative

    Remember that expenses for education to get yourself re-employed (books, classes, certification testing, etc.) are all tax deductible.

    Recently I was unemployed (given I already have a 4-yr degree and 10+ years of experience) and decided to re-up my MCSE. I spent $7000 and 2-weeks to go to one of the many MCSE bootcamps (http://www.intenseschool.com). I got a job immediately following signing up for the class and the company paid me while in class.

    The kicker here is we recently went to the family CPA and he said all $7000 was tax deductible plus all the materials needed to complete any certification.

    Just my $.02. Good Luck

  15. Get a degree by calmdude · · Score: 5, Insightful

    Having a degree opens many possibilities that weren't there before, including higher-level technical management positions. Even if your future company scales back to 5 techs, they'll still need someone to manage them.

    I myself would not put a high school graduate into a management position unless there were extenuating circumstances.

  16. Two words for you: "Well" and "Rounded" by LazloToth · · Score: 4, Insightful


    No set of skills meets every employer's wants. Particularly in view of the job exporting craze that is in full swing now, being able to COMMUNICATE in grammatically correct English gets you lots of points when you're an otherwise technically overweighted person. I went from technician to tech manager at a solid financial services company in four years because I could research projects, work up a presentation for execs and directors, and lead implementation. My boss took credit for my work for a long time, but eventually she was exposed. Wanna know what my credentials were before I landed that entry-level job? I had a BA in journalism/PR, 10 years of retail management, an MCSE, and a fairly good grasp of the bash shell. Be strong technically, yes - - but show that you're more than that. It will get you attention in this day and age when so many geeks can't put together a proper sentence.

    --


    It's only funny until someone gets hurt. Then, it's hilarious.
  17. Get back to work by ubeans · · Score: 4, Insightful

    Take job that's related to your field. Any job. No matter how low the salary.

    I have been on the hiring end several times, and let me tell you that nothing looks worse on your resume than not working for a significant length of time, even if you're busy working on getting more certifications.

    If you can't find employment in your field, then start your own company and offer on-site network support for local businesses at a very low price. It might not earn you a lot of money, but you'll be gaining credibility as a self-directed, self-motivated go-getter and IMHO that's worth more in your resume then just piling up certifications.

    Good Luck.

  18. Dupe, or comment promotion? You decide... by utahjazz · · Score: 5, Informative

    This episode of Ask Slashdot brought to you by this (Score: 1) comment

  19. Don't fool yourself by gclef · · Score: 5, Insightful

    The relative cost of labor overseas has very little to do with currency exchange rates. It's all to do with the cost of living, and the expected standard of living in the area. That's why you'll see call centers moving to the middle of nowhere, 'cause people there don't expect $60k/year to answer phones. They're happy with $25k or less. The reason: the standard of living is lower out there, and the cost of living out there is lower. Extrapolate that out to a third world country, and you'll see why that same thinking leads to overseas workers...they're happy with the equivalent of $8k or so.

    Changing the exchange rate won't do a damned thing to stop offshoring. That's a complete red herring. The only thing that will effectively raise the price of offshoring is raising the standard of living and the cost of living in the countries that we're offshoring to. But that's hard, and won't happen quickly, so don't expect to see the economics of offshoring change anytime in the next few decades.

    1. Re:Don't fool yourself by nelsonal · · Score: 5, Informative

      Exchange rates move a little each time that $8k salary is paid, as well as everytime you buy a Nokia phone, or other foreign made product. In the US we have (for the past 30 or 40 years) bought significantly more than we exported, but that is only half the story, a big part of our imports are oil related. What has kept things in balance (and even driven the dollar up) is that foreigners have generally wanted to invest in our financial products (equities, Treasury and Corporate debt, physical plants) this is what economists call the capital account, and has run a surplus (roughly balancing with the current accout deficit) until very recently after the bubble popped that cut some investment, but over the past year or so, money has been moving to europe because interest rates were significantly higher. The exception to this is Asian exporting countries that wish to prolong their export growth, who have been buying financial products here (mostly Treasury debt) if they stop, the dollar will fall significantly (bringing those $25k salaries a whole lot closer to the $8k salary (in dollar terms).
      Business follows things in trends, and just like railroads, the internet, Japan, and many other huge changes, there will be significant production developed there, but right now it is a bubble and it will pop eventually. The good news is that this will significantly reduce the excitemet assocated with India, the bad news is that something like 90% of the investmet in a bubble change occurs after it pops (just at a much slower rate).

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
  20. Better Advice - Cover Letter by snatchitup · · Score: 4, Insightful

    From the time to time that I look for new jobs. One thing has become more and more important than anything else.

    Conver Letters Count More Than You Think. Especially Applying Online!!!!

    It gets boring writing a different one for each position, but you have to. If the advertise position doesn't give enough info, then you need to get crazy!.

    I think if you took my 4 boldest cover letters (typically written after then 5th Sam Adams) during job hunts, I got responses on 3 out of 4.

    Anything else, just wouldn't do.

    And I mean it. Drink some beers, smoke some weed. Do whatever it takes to lift yourself up into a different state of being with the Universe, and bang out some sh$%t story as to how the company can't afford not to hire you!

    Expose a little passion!

    1. Re:Better Advice - Cover Letter by snatchitup · · Score: 4, Insightful

      Wrote the parent message having a little bit of wine, as I'm also currently trouble-shooting some issues with a software upgrade that took place last night. I am having a few glasses of St. Frances Cabernet Sauv.

      With regards to my comments on drinking/smoking...

      These are tools. Very powerful tools when used sparingly and infrequently. Do not use these tools as an escape. Though, I must say. You are probably very stressed out. Drinking to help you get some sleep is a good thing. But there's one thing you need to not neglect in stressful times...

      Exercise... Do it. Or the stress will take years from your life.

  21. IMHO, it's mostly who you know..... by King_TJ · · Score: 4, Interesting

    In the 14 or so years I've worked in I.T. (in various capacities, ranging from a tech. behind the counter in a small "mom and pop" store, to support specialist in a multi-company corporate environment, to freelance consulting, to on-site service companies), I've run into the whole spectrum of "computer professionals".

    Almost without exception, the highest paid of them didn't correlate with the most knowledgeable of them.

    Also, finding a correlation between having multiple certs. and being "better than the other I.T. guys" at performing their job was difficult. Quite frankly, some of the "best and brightest" I.T. people I've ever run across weren't certified in anything at all. They simply worked with the stuff "hands on" for years and years, learning the facts that really matter, without the "fluff" and largely useless theory that comes with the certs. (If you get your MCSE for example, much of it will test your ability to construct a complete LAN/server infrastructure that best meets the needs of a group of hypothetical users. That's all well and good, but it's utterly useless 99% of the time. How often do you get hired on with your MCSE to build a network and infrastructure for a company from the ground up?? If they're hiring, it's because they already HAVE that set up and they need help administering it! You simply don't have to concern yourself with all the small details of why everything was set up. In fact, your MCSE knowledge might well tell you things are designed poorly - but trying to change that upsets some office politics and then you're booted out the door.)

    What I guess I'm getting at is - the MOST VALUABLE thing you can have on your side is KNOWING PEOPLE. Make connections! A good friend who has some hiring power in a company that needs another computer guy is worth 10 certifications. Looking back on it now, I believe every job I ever had was at least partially due to knowing somebody. (Heck, even my very first job doing telemarketing for a carpet cleaners was obtained because a good friend's girlfriend already worked there, and told me they had openings if I was interested. Then, she put in a good word or two for me - and I was hired.)