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Spammer Sues SpamCop

wolfgang writes "Just wanted to send you word that notorious spammer Scott Richter, President of Email marketing firm OptinRealBig.com, has filed suit against Ironport, which runs anti-spam site Spamcop. According to Richter, Spamcop's initiatives have damaged the reputation of his company. Richter filed for $1 million in damages. A similar suit one year ago, filed by Eddy Marin and his Florida-based Emarketersamerica.org against Spamhaus, was thrown out of court last October." We've mentioned Richter before.

38 of 466 comments (clear)

  1. what a suprise by bwraith · · Score: 5, Insightful

    it seems that now doing the right thing will get you sued, oh wait there's no suprise here.

    1. Re:what a suprise by QuantumRiff · · Score: 5, Insightful

      no, the threat of getting sued is often enough alone. Most small businesses can't afford the lawyers fees, they just fold up.. Its really a pathetic thing.. Big company (or rich person) sues a small company over something they wouldn't win. Small company knows they will win, but that it will cost $x amount of dollars for a lawyer, and the company can't afford to pay $x. So, they give in, and the evil people win, without having to go to court, because it costs a fortune to prove you are right. Why can't we go to a loser-pays system here in the US??

      --

      What are we going to do tonight Brain?
    2. Re:what a suprise by ePhil_One · · Score: 4, Insightful
      Don't forget the converse, where pathetic wacko sues company while representing himself. The company is forced to spend tens of thousands, if not hundreds of thousands, defending itself against the outrageous claims of the loon. All because he feels his hair dryer should have had a warning that it should not be used in the shower.

      Sure, the company will win eventually, but that money and time is gone, and what would the company do with his trailer home anyway?

      --
      You are in a maze of twisted little posts, all alike.
    3. Re:what a suprise by realdpk · · Score: 2, Insightful

      The user can send their complaint directly to the spammer, instead of going through Spamcop. There's nothing requiring Spamcop to forward the message on intact. That's what standard mail servers are for.

    4. Re:what a suprise by jcr · · Score: 2, Insightful

      We work very hard to keep our mailing lists clean and we can't do it when complaints have their original email address taken out.

      If you're getting Spamcop complaints, then you're not working hard enough at it, spammer.

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
  2. He CAN-SPAM... the law says so! by LostCluster · · Score: 5, Insightful

    The law flat out says that he CAN SPAM. Say what you want about the guy, he's a big follower of truth in labeling....

    Tthe key event is that when every you give your e-mail address to any site on the Internet you usually have the chance to opt in to getting commercial e-mail. Opt in with one of Richter's site, and just like the name of his company implies, you opt in REAL BIG to absolutely anybody who wants to Spam you via him. Oh, the dangers of leaving a pre-checked checkbox still checked when you submit the form.

    Once you're caught in Richter's web, the only way out is to send an unsubscribe request email exactly the way that the CAN-SPAM says you should. Sure, responding to the unsubscribe link is a great way to get more spam from unethical spammers... but it's the only way to stop getting spam from a compling-to-the-letter-of-the-law spammer. He's untouchable, he'll plead guilty as charged to being scum... but he's breaking no laws.

    SpamCop's free to spread its low opinion about OptInRealBig, but they have to be very careful they keep what they say in opinion territory. If SpamCop's willing to publish nameless acusations that OptInRealBig is sending e-mail to people who didn't really opt in, they'd better be sure those people have their facts straight. Richter's counter is that all these people really did opt in, they just don't remember when they did so. If they'd simply provide their e-mail address, Richter could likely tell them at what site and when they made their mistake of signaling that they were opting in, and if they've just send a proper e-mail to his unsubscribe address, he'll gladly unsubscribe them. But since they won't disclose their address, he can't do much for them.

    1. Re:He CAN-SPAM... the law says so! by tsg · · Score: 4, Insightful

      Opt in with one of Richter's site, and just like the name of his company implies, you opt in REAL BIG to absolutely anybody who wants to Spam you via him. Oh, the dangers of leaving a pre-checked checkbox still checked when you submit the form.

      A checkbox asking for commercial email that is checked by default is opt out, not opt in. The user still has to take action to not get spam.

      Do you want spam from us? [default: yes]
      Do you not want spam from us? [default: no]

      They both say "we will send you spam unless you tell us otherwise". Both are opt out.

      --
      People's desire to believe they are right is much stronger than their desire to be right.
    2. Re:He CAN-SPAM... the law says so! by cmowire · · Score: 5, Insightful

      You certianly have an interesting view of things.

      In fact, the biggest problem is that the entire spam industry has made next to no good-faith efforts to legitimize itself. OptInRealBig isn't helping.

      I have found, based on experiments on my wepbage (explicitly denied *all* spiders by a robots.txt file, unique email address every time it is spidered, etc) that spammers do still spider addresses, opting out does not work, even if the site claims that they comply with YOU-CAN-SPAM. They all claim that I "opted in" by submitting my name to a "FFA" site or crap like that in the bottom of the message.

      I did, at one point, get some information about how a spammer got my address. They admitted that they had purchased it from somebody else, who then claimed that I allowed them to because I forgot to click a checkbox on a third company's website several years prior, but wouldn't say who sold it.

      Which, if you think about it, is bunk. If permission is that vaccuous, then giving one site permission, you are really giving every single spammer permission, because they can sell said permission freely. And they don't even need to drop you. If company A sells permission to company B and C, if OptInRealBig has purchased permission from company B and you opt out, they can simply obtain permission from company C and continue to spam. So it's pretty clear that YOU-CAN-SPAM isn't going to work, even if they manage to prosecute a few spammers here and there.

      See, the big thing here is that SpamCop does not really need to concern itself with YOU-CAN-SPAM in the slightest. YOU-CAN-SPAM uses the term "Spam" but does not create a legal definition of it. Thus, SpamCop can create their own definition of what spam is, and list mailers that violate that. This is similar to how the BBB creates a list of companies who violate their definition of good business. So there's nothing "legally" wrong with creating a list of mailers who buy lists from others and mass-mail them. You can even call it a list of "spammers" and sell it. Which is what this case is really about. As long as SpamCop sticks to their definition of what spam is, there's no real case that can be made.

  3. How can he hope to win this suit? by petard · · Score: 5, Insightful

    Isn't that a lot like suing the credit reporting companies because you went bankrupt and they put you on their "do not extend credit" list? You could call it "tortious interference" with your ability to get a credit card or a mortgage.

    I think that's been tried many times and hasn't worked. Why would this?

    --
    .sig: file not found
    1. Re:How can he hope to win this suit? by Anonymous Coward · · Score: 1, Insightful

      "Unfortately... you can't exactly prove the negative that says you never did opt in to get Ricter's e-mails."

      Of course you can. The first time an email arrives to 5320f507515a0a3b2e8c820fb2e03d2f@yourdomain.com, you can prove that spam was sent to an email address that was obtained from spidering a website.

  4. This one makes me laugh and cry at the same time. by The+I+Shing · · Score: 5, Insightful
    I don't think I've ever seen a more obvious example of a SLAPP suit.

    The bright spot for me is that SpamCop must be putting some kind of dent in Richter's business if Richter feels like he's got to sue to make SpamCop go away.

    Funny how the tricky guys are the ones who talk about using the legal system to "send a message" to anyone who might defy them.

    PanIP, the RIAA, and Scott Richter all seem to be cut from the same cloth. Their message seems to be we may not be entitled to a dime but don't you dare defy us, or we'll press this lawsuit until you're bankrupt.

    Just lovely having people like this around.

    One quote from the article that made me laugh out loud was this one:
    He said that he already rejected an offer from Spitzer to settle the case for $100,000.
    Oh, yeah, I bet. If Spitzer wanted to settle for $100,000 and Richter turned him down, Spitzer would've dropped it, don't you think?

    The other quote that gave me quite a chuckle was, "Messing with us is a big mistake." Oh, yeah, nothing hurts a state attorney general's re-election bid worse than the ill will of a notorious and unrepentant spammer.
    --
    You are in error. No-one is screaming. Thank you for your cooperation.
  5. Anything we can do to help? by zulux · · Score: 2, Insightful



    Is there a legal-defence fund set up for SpamCop? Of do we keep on giving money to the EFF?

    --

    Moneyed corporations, non-working 'poor' and criminal prisoners are turning productive citizens into tax-slaves.

  6. Re:Subject of legality. by nuggz · · Score: 2, Insightful

    Legality
    Freedom of speech always has restrictions.
    Commercial speech is even more regulated.

    Outright fraud and violation of other laws makes some spam illegal.
    Selling drugs (ie viagra), porn (obscenity laws) is illegal in some places.

    Some spammers hijack computers or use them without the owners consent. This is also illegal.

    Most spamming is against the service contract that of the spammers ISP. Contract violation.

    Many people do not want spam, and do not want to pay for it, this is why junk faxes are illegal.

    Freedom of speech ends when you're yelling in my ear.

  7. Re:BULL-FUCKING-SHIT! by LostCluster · · Score: 3, Insightful

    That address STILL gets Richter's spam-crap. Just like every other spammer out there, he's a liar, a thief (ripping off the people paying him to advertise), and deserves to be gotten rid of.

    Are you sure it's really Richter's spam-crap you're getting, rather than somebody else's spam-crap? You've got to be sure you're accusing the right people when you go accusing...

  8. Re:Subject of legality. by Kenja · · Score: 2, Insightful
    "If spam was illegal, this case would never hold up. But seeing as unsolicited e-mail is still totally legal, this case just might make it through."

    Blocking unsolicited e-mail is also still totally legal.

    --

    "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
  9. So,... by Duhavid · · Score: 3, Insightful

    Collect the facts you have, make darned sure they are all 100%, hand them to SpamCop. They use it in this suit to disprove the "they just dont remember" statement ( 1 counterexample disproves a claim... ). Be ready to testify.

    --
    emt 377 emt 4
    1. Re:So,... by dossen · · Score: 2, Insightful

      Well, the only e-mail address that is relevant to this testemony is the honypot address - likely not a big loss (e.g. just move it to a new one).

  10. Re:Subject of legality. by YankeeInExile · · Score: 4, Insightful

    Well, not quite ...

    • The supreme court has made a distinction between normal speech and "commercial" speech, and that the latter may be limited in the public interest
    • SPAM has nothing to do with freedom of speech. If Scott wants to stand on a street-corner and shout his views on why his advertising should be embraced by all users to all passers by, he is invited to do so.

    People - the constitution regulates what government can do -- not what private individuals (or /. editors) can do.

    --
    How does the Slashdot Effect happen given that no slashdotters ever RTFA?
  11. Re:Where's my Opt-Out? by LostCluster · · Score: 5, Insightful

    That seems to be a valid contact address, but that's not their Opt-Out address.

    The only place they have to publish their Opt-Out intructions is at the end of every e-mail they send. Can't tell the difference between Richter's e-mails and the other not-law-compliant spamemrs? That's your problem...

    Yep, opting in is so easy you can do it without realizing you did. Opting out is so hard you have to strugle to get it done and will often fall into the trap of verifying that you read spam e-mail.

    Oh, and you kill your spam before you read it? Oh well, you'll also end up killing the ever elusive opt-out info.

    Somehow, this CAN-SPAM law isn't quite what we wanted in an anti-spam law...

  12. Re:BULL-FUCKING-SHIT! by jdreed1024 · · Score: 5, Insightful
    I keep a few email addresses around on various sites. One of them is literally present on only ONE site in the world, and it's in white text on a white background, with a disclaimer "this email address is a spam honeypot, don't send email to it" in text right next to it.

    That address STILL gets Richter's spam-crap. Just like every other spammer out there, he's a liar, a thief (ripping off the people paying him to advertise), and deserves to be gotten rid of.

    Good. Then write up an affidavit, and send it to the Spamcop folks to help them in their lawsuit. Seriously. Mentioning it on /. won't do anything.

    Because unless SpamCop can prove that people who never opted in actually got mail from this guy, he might just win, thanks to the wonderful CAN-SPAM act and the arguments laid out in the parent post. And then we're all screwed. And don't say it can't happen.

    --
    There is no sig, there is only Zuul.
  13. Boiler-plate response: by JeanPaulBob · · Score: 3, Insightful

    In america, our first ammendment (Freedom of speech) rights SHOULD protect spammers.

    Email is closer to a fax than postal mail. Spam is no different from faxing unsolicited advertisement flyers. It can incur significant costs on the recipient. Thus, it should not be protected.

    Next?

  14. Chutzpah by dacarr · · Score: 2, Insightful
    The whole case reeks of Chutzpah. In order to sue the antispam community for defamation, merely suing Spamcop as a means is not going to be the answer. He has to sue people who don't want spam.

    Now this is a little like Kroger suing the Safeway Corporation because Safeway doesn't sell Kroger branded groceries.

    Weird comparison, I know, but think of it. If you go into whatever Safeway Corp run supermarket in your area, it is expected that you are going to buy (say) Safeway Select brand root beer, and not Kroger. To do otherwise is a conflict of interest, and besides, the shopper just might like Safeway's brand of root beer over Kroger's.

    Likewise, if one (eg, me) is on Spamcop's system, it is generally assumed by their defined purpose in life that the user is, at the bare minimum, passively anti-spam, and therefore does not actually desire spam - so accordingly they will either delete or report it.

    Hopefully I made this at least fairly translucent.

    --
    This sig no verb.
  15. Re:Spamhaus sucks by moehoward · · Score: 2, Insightful


    Then economics and common sense indicate that your provider should get a new provider.

    Or you should get a new provider if that option is available.

    Isn't that how this whole thing is SUPPOSED to work? You are getting annoyed at the wrong people.

    --
    "If you want to improve, be content to be thought foolish and stupid." - Epictetus
  16. I have problems thanks to SpamCop by milgr · · Score: 1, Insightful
    I have no love of the plaintif, but I have some problems with SpamCop. They have been known to blacklist email providers incorrectly.

    Why SpamCop blocking list is harmful

    --
    Where law ends, tyranny begins -- William Pitt
  17. Re:Spamhaus sucks by Anonymous Coward · · Score: 1, Insightful
    Or you should get a new provider if that option is available.
    Alright, I hear this a lot. I posted to NANAE once (incidentally, it was the wrong group) because we were wrongly blacklisted. They said "get a new ISP".

    My uplink is cheap. I don't want (the boss)to spend twice as much for colo.

    I don't want to spend a day and a half with no sleep in a cold-ass datacentre getting the network all set up after a mass move.

    Let alone lifting those 4U cases.

    Before you get the wrong idea, I use spamcop's DNSBL (and ORDB). I LIKE SpamCop. Current statistics are 94.5% blocked out of 18540 (and climbing *rapidly*) at around 4-5 connections per second, give or take.

  18. Caselaw by Xhad · · Score: 3, Insightful
    See Telemarketers vs. The Do Not Call Registry. Advertising commercial products in an invasive manner is not protected speech and shouldn't be.

    Even if we interpret free speech to mean "say whatever you want", that doesn't mean I have to let you come into my house to say it.

  19. Opt In by FU_Fish · · Score: 2, Insightful

    Does anyone else find it odd that "optinrealbig.com" has no place on it to actually opt-in?

  20. Re:Subject of legality. by schemanista · · Score: 2, Insightful

    If Scott wants to stand on a street-corner and shout his views on why his advertising should be embraced by all users to all passers by, he is invited to do so.

    He may run afoul of municipal noise bylaws, however. Freedom of speech is still no guarantee of freedom to be heard.

    --
    I saw that shot more than a few times back when Starbuck was a man. ~ lucabrasi999
  21. Re:BULL-FUCKING-SHIT! by Sapwatso · · Score: 2, Insightful

    The point is, the owner of the address did not opt in the address.

  22. Re:BULL-FUCKING-SHIT! by Anonymous Coward · · Score: 1, Insightful

    Unfortunately, you still are in a no-win situation. You posted your email address on a public site. I came across the address and decided that I would use your address instead of mine the next time I was prompted for one. I put you on Richer's mailing lists, now it's your job to opt-out.

    Yes, this is a joke, but it does happen. It's an unfortunate consequence of no authentication or verification requirement when an email address is used to opt-in. As long as Richter can provide records of when someone visted the site and typed in your email address, he's won his case. He doesn't have to prove that it was actually you that typed it in.

  23. Let's ALL sue him. Why not? by Anonymous Coward · · Score: 1, Insightful

    Can't we all file small claims against him? Charge 2 hours labor for putting sufficient stops in our mail server and client software to stop his unsolicited mail.

    Anyone want to organize it?

  24. how to win a suit against spam filtering companies by codepunk · · Score: 2, Insightful

    Send out a bunch of spam that is legit complete with
    the adv in the subject line and that meets all requirements by the new can spam law. When your messages get blocked sue every single spam filtering
    solution out of existance. Now to tell you the truth I cannot stand spammers but it is a hole in the law that one of them is going to exploit and win.

    --


    Got Code?
  25. they are going to win by codepunk · · Score: 2, Insightful

    Reading the suit I am convinced they will win the suit. If they are sending spam that meets federal regulations they can and will win this suit. Now of course spammers suck but if they are playing by the federal rules then end of story their rights are being violated by spamcop, spam assasin and every other filtering solution if it does not let the message pass. They are morally wrong but legally right.

    --


    Got Code?
  26. Re:/me ponders... by dtfinch · · Score: 2, Insightful

    Better use two uzis. If one jams up, you still have the other.

    > lighten up, it's a joke

    It may have been a joke, but it's not a bad idea. Suppose they've cost us a billion dollars in wasted bandwidth, and divide that by 32. That's roughly $31 million dollars damage per employee, for a personal income of probably much less than a hundredth of that. To commit such an act requires a person to be incapable of feeling remorse. The only consequences they weigh are their own. They'd kill you for your wallet if they were 100% sure they could get away with it. They share the same personality traits as serial killers, terrorist leaders, SCO directors, and other villains that would break Godwin's law to mention.

  27. Tortuous? by BillX · · Score: 2, Insightful

    The complaint filed alleges "Tortuous Interference with Contract,...

    Um, I think the spammer means "tortious" (involving tort law), not "tortuous" (long and winding, IIRC). Don't lawyers proofread these things anymore? (Of course, without seeing the original filing, I can't tell whether the spammer's lawyer or the reporter is the doofus.)

    --
    Caveat Emptor is not a business model.
  28. "free speech" ? SPAM is no "free speech" by e_AltF4 · · Score: 2, Insightful

    "free speech"

    "Congress shall make no law . . . abridging the freedom of speech"

    - only applies to political speech, not to commercial speech
    (and NO, enhancment of body parts or \/|4G.R$ are not "political speech")
    - only applies to the state preventing free speech
    (and NO, this is my mail server and not the mail server of GWB)
    - does not force anyone to listen
    (and NO, you can't come into my living room to tell me about your internet pharmacy)

    The Rules of Spam

    Rule #0: Spam is theft.

    Rule #1: Spammers lie.
    Sharp's Corollary: Spammers attempt to re-define "spamming" as that which they do not do.

    Rule #2: If a spammer seems to be telling the truth, see Rule #1.
    Chrissman's Corollary: A spammer, when caught, blames his victims.

    Rule #3: Spammers are stupid.
    Krueger's Corollary: Spammer lies are really stupid.
    Pickett's Commentary: Spammer lies are boring.
    Russell's Corollary: Never underestimate the stupidity of spammers.

  29. You're missing another converse by billstewart · · Score: 4, Insightful
    Pathetic wacko sues company while representing himself, or using one of those cheapo ambulance-chaser lawyers who advertise on late night cable TV channels, because he feels his hair dryer shouldn't have exploded when simply plugged into the wall 10 feet away from the shower, or because he feels that emitting toxic carcinogens from burning plastic is not usual behaviour for a minor appliance. And he loses, because he doesn't have adequate legal representation to go against the company's $5million legal staff.

    In a loser-always-pays system, if he sues them and fails, he loses big, so he can't risk suing them even when he's right, because he doesn't have the resources to be 99% sure of beating them, and he knows that they can generate near-infinite legal costs that he'll have to cover. This seriously chills lawsuits by little guys against big companies.

    In today's system in the US, he can risk suing them, because if he does at least a halfway-adequate job of making his case, the judge probably won't award legal costs to the winner. On the other hand, if he does try a case that's obviously pretty bogus and frivolous, he'll probably have to pay their legal costs, unless his case is _so_ bogus that it gets thrown out very early in the process, long before getting to trial.

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  30. Re:Is Ironport a black hat? by Anonymous Coward · · Score: 1, Insightful

    Of course there are legitimate uses for a high volume email server.

    Do you have any idea how many messages finance.yahoo or MSN's Money sends out every day when the stock market opens, at noon and at market close? The service would be completely useless if they couldn't get all of those messages sent out within a couple of minutes.

    Or suppose I run an auction site, I can't very well have the outbid notices sitting an a mail queue for hours because it happens to be peak time of day.

    Or suppose you are a site with automatic nightly search result emails. For example, monster has over 27 million automated searches. If they couldn't run over a million an hour, they couldn't send nightly messages. I'm not sure Monster does, but I know Dice does send its search results nightly.