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Sony Exits US Handheld Market

10999 writes "Today Brighthand reports that Sony will no longer develop and sell Clie handheld models to the United States market. Most certainly that means no more Clies for Europe, too."

26 of 246 comments (clear)

  1. what a pun by everyplace · · Score: 4, Funny

    Not enough clientele, I suppose?

  2. Dumbasses by metamatic · · Score: 4, Insightful

    Well, if they hadn't removed the Bluetooth from the TH-55, I'd have bought one. *sigh*

    Now I have to wait for Palm to come up with something comparable.

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    1. Re:Dumbasses by swordboy · · Score: 5, Insightful

      Well, if they hadn't removed the Bluetooth from the TH-55, I'd have bought one. *sigh*

      Once again, people seem to be forgetting that Sony doesn't cater to the "one percenters" here on slashdot. The fact of the matter is that Sony probably put a lot of money into researching this decision. I bet that they've found that most of the market will be going into PDA phones and the like.

      If you haven't worked in an enterprise environment, then you haven't witnessed the dominance of Blackberries as of late. This is the future. Combined with Intel's upcoming personal server, people will have a "local replica" of all of their data to take with them. As they say in Soviet Russia, "the PC will log onto YOU". It won't matter if it isn't your PC - as long as it is "digital briefcase" compliant, it will wirelessly recognize your personal server and give you the option to log into your data set.

      Nice!

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    2. Re:Dumbasses by metamatic · · Score: 4, Interesting

      The BlackBerry does not meet my personal needs for a portable computing device.

      I want a screen that's as close to paperback book size as possible, and either no built-in keyboard or a fold-over clamshell design with a good size built-in keyboard. Also, it has to connect to OS X and Linux, and not require purchase of Microsoft software. 802.11b and Bluetooth are also big pluses.

      I don't want a PDA phone because I want a PDA screen that would result in a phone that's way too large. I just don't get the whole PDA phone thing, in fact. I want my phone to be smaller and my PDA screen to be bigger--fairly basic incompatibility with PDA phones and BlackBerry devices there.

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  3. I won't miss it Sony did not keep promise by CreamOfWheat · · Score: 5, Interesting

    So long Sony, I won't miss the Clie because of what they did to me. I was happy to pay nearly $500 for a Clie NR70V, but when Sony lied to me and told me that one day I would be able to use a 1 gig memory stick with it, they lost me as a customer. I not only quit buying Sony PDAs, I didn't buy a Sony camera, opting for a Minolta with a standard SD card slot. Sony charged premium prices for some very nice models and they were making money on them until the memory stick debacle coupled with their crippled CF slot. I will be happy buying elsewhere from a company that keeps its promises to its customers. So don't let the Memory Stick hit you on the backside when you leave Sony!

    1. Re:I won't miss it Sony did not keep promise by cosmo7 · · Score: 4, Funny

      That's why i stopped buying sony stuff that has there propertary memory stick.It is overpriced and infirior.Sony makes good stuff but memory stick and other unneccesary propertary stuff makes me not wanna get there products.

      And that Vaio spell checker sucks too.

  4. fair amount of turnover by 192939495969798999 · · Score: 4, Interesting

    This is the second "successful" handheld device I have seen cancelled recently -- I develop for handhelds, and we can't get the ones we've been getting (Thera) anymore. It should be no surprise that some shakedown of the myriad of devices out there would come to pass, but it does surprise me to see a company as large as Sony stop making anything.

    --
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  5. Probably going to focus on PSP. by Viewsonic · · Score: 4, Interesting

    They mentioned several times that they want the PSP to be a multifunction device with PDA abilities, and a whole host of other abilities (MP3, Movies, GPS, etc) other than just being a dedicated game machine.

  6. sony just didn't see the big picture by 2057 · · Score: 4, Interesting

    sony just didn't see the big picture, eventually the only PC people will have is a hand-held one, they could've made a killing if they just added a tv-out to their clie models, along with the ability to plug into regular size keyboards/mice, this way for the casual user, one who only reads emails, and checks news online, does reports in word, they could've provided a low-cost desktop alternative. b

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    1. Re:sony just didn't see the big picture by InodoroPereyra · · Score: 4, Interesting
      eventually the only PC people will have is a hand-held one
      This is about right. I am not sure if people will only use handheld PCs, but there certainly is a golden mountain waiting out there for whoever comes up with something affordable inbetween a PDA and a Sub-Notebook. That means:
      • TV out for screen presentation
      • Small and Light (PDA'like)
      • PDA functionality (PIM software)
      • Laptop functionality (Office suite, Internet apps)
      • Wi-Fi
      • USB host/client
      • Built-in, perhaps foldable full size keyboard
      • Decent (800x600) screen resolution
      It doesn't need to fit in a pocket, but it should be at least close to that. The Zaurus is the closest thing, and it even runs Linux (which for me is a must). But it lacks a good set of PIM applications AFAIK, and a fullsize keyboard, TV-out and a little more screen resolution perhaps.

      Now, who is gonna come up with this beauty ?

  7. Damn... great products by digitalgimpus · · Score: 5, Informative

    I chose my T665C over Palm branded hardware for a reason: So much more for the cash.

    - Brilliant Color Screen
    - MP3 Audio capabilities (via separate chip, which saves lots of power)
    - Sound
    - Small Size, light
    - Great construction (alloy back)
    - Pretty good package of software around it.

    I've been very happy with it.

    And shockingly, the nearest Palm equivilant didn't have anywhere near those specs. For more money, less of a product.

    I'll miss the sony's in the market. Though I think Palm OS has caught up a bit.

  8. Japanese have all the best toys by pubjames · · Score: 4, Insightful


    In my recent visit to Japan, I saw loads of technology that isn't in the US yet. Why is this? Yes, I know that it is stuff that is manufacturered by Japanese companies and so it is natural that it should appear there first, but Japan seems to be the best stuff several years before the US. Is the USA not a good market for tech gadgets?

    The miniature laptops I saw just rocked, and I can't believe they wouldn't sell in the US.

    1. Re:Japanese have all the best toys by zulux · · Score: 4, Interesting

      The miniature laptops I saw just rocked, and I can't believe they wouldn't sell in the US.


      Miniaturizes Japanese product wouldn't survive our warranty expectations here in the us.

      For an example:

      Japanese Consumer: Drops mini-laptop onto concrete and it breaks. He cries, but then buys another.

      American Consumer: Drops mini-laptop onto concrete and it breaks. He cries, calls the manufacturer a demands a replacement, gets none, called the Better Business people and gripes. He then procedes to tell his friends that product "X" is a piece of junk. He get his credit card company to issue a charge back.

      There's a lot of hiking/climbing gear that never makes it to the US from Europe and Japan for the same reason.

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    2. Re:Japanese have all the best toys by blastedtokyo · · Score: 4, Informative

      I live in Tokyo (after living in the US) and I'll tell you, it's a bitch to try to return/exchange anything. Most places flatly turn you down. Warranties are similar to the US on paper but they're stricter about not fixing something that could be blamed on the slightest possibility of wear and tear. But if it is actually a manufacturers defect, generally the warranty service is better than in the US.

  9. Handhelds are dead! by midifarm · · Score: 4, Insightful
    I think the handwriting's been on the wall on this one for quite a while. It's become more mainstream to carry your laptop around and or your cell phone has the ability to store all your addresses and such. I've stopped using mine about a year ago in favour of my iPod. Granted I have to enter everything via my computer, but that doesn't bother me too much. I don't feel the need to carry around another $400 device just so I can have the luxury of scribbling in a name or two in my device on the fly. RIP PDA's, we loved when you were around!

    Peace

  10. Not Surprising by Synesthesiatic · · Score: 4, Interesting
    This isn't entirely a surprise. Everybody's seen sales slump. Sony, as the article says, will be focusing on the mobile phone market.

    I recently ditched my Palm IIIxe for a Sony Ericsson T616. It isn't technically a "smartphone", but it still has a calendar, to do list, phone book (of course). And it syncs perfectly with iSync over bluetooth.

    If you want to see the real future of Sony PDAs, look here.

  11. SonyEricsson P900 by Luyseyal · · Score: 4, Informative

    So, what is my SonyEricsson P900, chopped liver? Sure it's not a dedicated handheld, but I didn't want one. It does IR, Bluetooth, USB, Calendar, doesn't run Windows, etc.

    Exiting the market, my ass! They're just going to focus on PDA/Phone unified devices.
    -l

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  12. Due to the rise of next generation mobile phones by Master+Of+Ninja · · Score: 4, Insightful

    The next generation mobile phones are really what killed the PDA. If you have seen the high end phones some are PDA like (Sony Ericsson P900), and even the medium range now has very good organiser and synchronisation facilities. Combine that with Java expandability and there is not much need for PDAs for most people.

  13. Not surprising by CaptainSuperBoy · · Score: 4, Interesting

    Sony takes this kitchen sink approach to their portables, which is why I think the first wave of iPod competitors will fail. They jammed every conceivable feature into their handhelds, completely forgetting that the appeal of PalmOS was to "keep it simple." Memory stick, camera, bluetooth, wifi, MP3 player, etc. They're expensive too, compared to other PalmOS devices.

    The iPod competitor will fail if they release it in the US. It's too big, it'll cost too much, and basically it has too many features and buttons for the US market.

  14. Palm Numbers by Deathlizard · · Score: 5, Informative

    From Palminfocenter's market share list

    Worldwide Handheld Marketshare 2003
    1. palmOne 40%
    2. HP 22%
    3. Sony 14%
    4. Dell 6%
    5. Toshiba 3%
    6. All Others 15%

    Best Selling SKUs (Oct - Dec 2003 US Retail)
    Rank Model % of Total
    1. palmOne Tungsten E 19%
    2. Sony Clie SJ22 13%
    3. palmOne Zire 21 10%
    4. palmOne Zire 71 7%
    5. HP iPaq 1945 (PPC) 6%
    6. palmOne Zire 6%
    7. Sony Clie TJ25 6%
    8. palmOne Tungsten T3 4%
    9. HP iPaq 2215 (PPC) 4%
    10. palmOne Zire 21 Limited Ed Bundle 3%

    It's not likely they were having Problems selling them, they were the number 2 PalmOS Based PDA seller, and The Number 3 Overall. They also had the number 2 and 7 best selling PDA.

    Maybe they were expecting to sell more than this, or maybe most of those sales are outside the US.

  15. Well, that sucks by SilentChris · · Score: 4, Interesting

    I use a Pocket PC (been using different ones for the past few years) but have always been impressed by Sony's innovations. If nothing else, they've provided solid competition for Microsoft. Now, it's essentially MS and a very dwindling Palm leading the PDA charge. So much for competition.

  16. Pitty by telstar · · Score: 4, Funny

    I bet the guy I rode the elevator up with this morning who was reading his new Clie instruction manual would've liked to know that yesterday.

  17. Completely blindsided me by samalone · · Score: 5, Informative
    I'm a Palm software developer, and I have to admit that this announcement took me completely by surprise. A year or two ago, Sony was responsible for a substantial part of the growth and innovation in this space. Jog dial and high-resolution color screens both came first from Sony, and recently they even developed their own ARM-based processor for their handhelds. I guess I had just assumed that things were cruising along there as usual...

    That said, they weren't always the easiest company to work with. Often, the new models would come out so fast that we couldn't keep track of them, and a customer tech support email would be our first indication that something new was available. They had a tendency to keep certain APIs (like their camera API) private, and even their public APIs might be released to developers months after devices had shipped. I don't think a simulator for the TH55 was ever released.

    But despite the problems, I'm sorry to see them go. Sony injected an energy into the Palm handheld market that I don't think can be matched by the other manufacturers.

    --Stuart

  18. Market Slump by Wog · · Score: 5, Insightful

    Even the article suggests that the trimming of the PDA field was not unexpected, given the flat sales. And the reason is made clear by talking to PDA shoppers or even looking at this thread: Everyone is fine with what they've got.

    I'd be freaking lost without my PDA. I used a Palm 3 that I was given for a little while, then bought the Visor Deluxe when it came out, and used it until just recently. When it finally died (backlight failed) I dropped $90 on a Clie SJ-22. It's a great little PDA with a very bright white backlight that's on by default, 16meg memory, reads memory sticks, etc. I'll use it until it dies some horriffic death (hopefully in a few years) and get whatever is simple, cheap, highly-reviewed and well-supported.

    I guess the point I'm trying to make is that people use these things primarily for their original purpose: to *organise things.* The vast majority of PDA users might *like* color screens, mp3 playback, cameras, etc. But when they get to talking about it, you soon understand that they still mostly just want it to keep their lives in order. It's interesting that even many one-percenters on /. seem to be the same way. I love new tech just like anyone else, but it's a lot cheaper for me to play with the neat gizmos seperately, and not have my mishaps affect my PDA. Any other thoughts?

  19. Exchange rate, price sensitivity by Anonymous Coward · · Score: 5, Informative

    If you convert the price in Yen to USD, many of these products would not sell in the US.

    Japanese people are willing to pay a premium for small/lightweight products. Americans are not as willing. Throughout all of Asia/Pacific, people use a combination of mass transit and walking. When I visited Hong Kong, my colleagues were astounded at the 40lb. bag I carried -- a big IBM Thinkpad and every accessory that I might possibly need. Imagine a computer room in a bag. It was somewhat inconvenient to take this heavy computer bag in and out of cabs and the subway, but I did it. Months later, the same people visited me in the US. I said, "Now I can show you why my computer bag is not so crazy." We walked out of my office, down a flight of stairs, and 50 feet to my car, where I popped the trunk and dropped the bag right in. Size and weight of the computer are meaningless because I seldom carry it for more than 2 minutes at a time.

    I won't attempt to speak for everyone, but I want gizmos with full features, durability, and low price. Size and weight are secondary. If I lived in Asia, my priorities would be different.

  20. No they're not. by ATomkins · · Score: 5, Informative

    I saw this story on Brighthand this morning and was about to submit it to slashdot, but I decided to check my facts first.

    BargainPDA says "Sony has informed us that they will not release any new Clie PDAs this year in the US."

    They had a conference call with Sony last week, and Sony made is abundantly clear that this is just a regrouping, they will NOT be exiting the market.
    You can probably expect for Sony's next US model to be released with a bang. 'After an x-month hiatus, Sony has decided to revolutionize the PDA landscape again!' or something.

    But again! SONY IS NOT EXITING THE MARKET! NOTHING TO SEE HERE! MOVE ALONG!

    If this doesn't get me some karma, nothing will :-\