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Examining the Treo 650 Smartphone

aws910 writes "Many sites are reporting on the upcoming PalmOne Treo 650. According to MobileMag, 'The 650 will have a 1.3MP digital camera, bluetooth, higher resolution screen, backlight keyboard and voice recording. The processor will be a speedy 312MHz with 32MB of RAM, and of course an SD memory slot for expandable storage. No timeframe or price is known.' Some of the forums at other sites are reporting around 2 months as the timeframe for release. A good summary of the new device can be found here. More gossip can be found on the forum here." Gizmodo and Endgadget have pictures as well.

57 of 212 comments (clear)

  1. Sexy! by ghettoboy22 · · Score: 5, Interesting

    Of course all it needs now is the obligatory built-in Wifi and you'll be set. EvDO provider support would be a major boon as well. I think Palm should also look at a design with the camera in the front (hello mobile video conferencing!!!!!).

    Anyone remember the Smartphones from Earth Final Conflict?!

    1. Re:Sexy! by DarthBart · · Score: 2, Interesting

      If you do built in Wi-Fi, I want it to be able to switch between placing calls out my voip circuit when I'm at home and out PCS when I'm not.

    2. Re:Sexy! by bhtooefr · · Score: 2, Informative

      Note that it had special features for PCS. Sprint PCS Vision is $15/month for unlimited access (they supposedly start asking if you're using a laptop, which is a no-no, after 30MB), and it doesn't use minutes.

    3. Re:Sexy! by Kenja · · Score: 3, Funny

      Taking candid shots down the blouse of the woman next to you on the train is, unfortunately, a larger market demographic then video phones.

      --

      "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
    4. Re:Sexy! by Buran · · Score: 2, Interesting

      I've been wondering if it'll work with those new SD WiFi cards.

  2. Should have expected this by DarthBart · · Score: 4, Funny

    I just bought a Treo 600.

    1. Re:Should have expected this by identity0 · · Score: 3, Funny

      Quick, buy a new iBook so they come out with a better model!

  3. Phone as a PDA acessory by erotic_pie · · Score: 5, Funny

    How long will it be beofre phones are touted as add ons to PDA's instead of PDA fuctions on a phone

  4. Yes that's nice but ... by Anonymous Coward · · Score: 2, Funny

    does it tell time? and can it run Linux ?

  5. So let me get this straight- by IWantMoreSpamPlease · · Score: 2, Insightful

    All these goodies (supposedly) on it, but no price or timeframe is known.... ...so now /. is a speculation site?

    --
    So rise up, all ye lost ones, as one, we'll claw the clouds.
    1. Re:So let me get this straight- by sulli · · Score: 4, Funny
      so now /. is a speculation site?

      New here, eh?

      --

      sulli
      RTFJ.
    2. Re:So let me get this straight- by CGP314 · · Score: 2, Funny

      You must be new here if you think you-must-be-new-here jokes are funny.

  6. Competitive Analysis by daviddennis · · Score: 5, Informative

    Okay, fans, how does this compare to the T-Mobile Sidekick or RIM Blackberry?

    I've had a Sidekick for some time, and the snap-out keyboard is a next to ideal form factor for Internet and email use, since it lets you type things with surprising speed on a screen that's actually a usable size.

    My impression is that both the Treo and Blackberry have much smaller keyboards and displays, so they'd be a lot harder to type on. Because of that, I think the Sidekick is nearly ideal, and the just-introduced Sidekick II (available in roughly the same timeframe as this Treo) matches or beats most of the features I'm reading about.

    Are there any phones out that would let you connect your laptop through WiFi? THAT would be a cool feature since you wouldn't have to worry about tiresome wires or even drivers on the laptop side.

    Thoughts?

    D

    1. Re:Competitive Analysis by foxtrot · · Score: 3, Informative

      I currently carry a 'blueberry'-- the RIM 7280. The keyboard's not that bad until you try to use the thing as your UNIX terminal and have to type characters like ~ and |. (It's still better than nothing).

      I find the 7280 makes a neat toy, a passable handheld, and a lousy phone. On the other hand, some of my cow-orkers have Treo 600s and have had what seems to be an overly large number of hardware issues. Otherwise they seem to like them.

      I like the idea of the Treo 650, and may switch when it comes out. The RIM 7280 really needs a bigger screen with more resolution.

      -JDF

    2. Re:Competitive Analysis by agtwilight · · Score: 3, Informative

      You can buy a piece of 3rd part software called pdanet - lets you have the IP stack on your laptop via the USB cable - works good - using it on a Treo 600 daily.

      Works great in those lame places that try to charge for WiFi access heh.

    3. Re:Competitive Analysis by poot_rootbeer · · Score: 2, Informative


      I don't know much about the Blackberry, but the Sidekick family has much less power than the Treo line. Even the Sidekick II's built-in camera is only VGA resolution, there's no Bluetooth, screen resolution is only 240x160, and almost no third-party software available for it at the moment. The CPU is I believe a 25MHz ARM model, not enough juice to even do MP3 playback. No removable storage unless you count swapping SIM cards.

      Where the Sidekick does excel is usability -- I've tried thumbing in some text on a Treo 600, and it was much more difficult to do quickly and accurately than on my Sidekick's larger, rubberized keys.

    4. Re:Competitive Analysis by raygundan · · Score: 2, Informative

      I had a sidekick for a year, and then a treo. I like the treo better, but it's a toss-up. Sidekick's interface is better, but it lacks sync, 4-network IM, good reception, hardware reliability, and 3rd-party applications.

      The treo has a slower browser, smaller keyboard, and difficulty multitasking (although I can get IMs while doing other things).

      Both are good. If you don't need sync and are fine with T-mobile's coverage in your area, as well as the occasional RMA (I needed 4 sidekicks in six months), the sidekick is far friendlier to use. If you have to sync, and need a better network, get the treo.

    5. Re:Competitive Analysis by zephiros · · Score: 5, Informative
      I can't speak for the Blackberry or Sidekick, but I own a Treo 600, and am fairly pleased with it. Once you add enough software, it's a pretty complete device. After ferreting out the right apps, I now can: PdaNet in particular is killer if you have a laptop handy, but no internet access. I get about 144k down via Sprint PCS, which isn't screaming, but it's adequate for browsing and downloading small files.
    6. Re:Competitive Analysis by foxtrot · · Score: 3, Insightful

      Sort of. Yes, you could remap the console-- but then you'd have to do away with one of the other keys that's also handy to have. Doing Unixy things on thumboards is always likely to be a problem-- the reduced size means a) you can only fit so many keys on the unit, and b) you can only get so many labels on a given key. (and you can't expect people to chord stuff when they can't see what they're doing...)

      My Blueberry has room for only 34 keys-- note that's not even one for every letter and number. :-/ You can do some fun stuff on the remote end to effectively get back ~, but you'd have to give up, say, # to get it.

      -JDF

      -JDF

    7. Re:Competitive Analysis by Tal0n · · Score: 3, Informative

      What kind of hardware issues? I use (and develop for ) at Treo 600 regularly, and while I don't particularily like the device itself (ugly screen, terrible keyboard, phone a bit annoying to use), overall it's not a bad device. In the past I did have some connectivity and stabiliy issues, but the latest ROM update seemed to fix most of the problems. If your cow-workers haven't done upgraded the ROM, the might try that. It's nice to see that palm is trying to address the major week points of this device....

    8. Re:Competitive Analysis by xqcom · · Score: 2, Insightful

      Okay, fans, how does this compare to the T-Mobile Sidekick or RIM Blackberry?


      My company just switched over all us to the the
      Blackberry 7750 on the Verizon network.

      The BB is an awesome device for email / calendar / contacts, but it totally totally sucks as a phone. Its lacking features that are present in even the most basic phones today. Some examples

      (a) I cannot have a custom ring-tone for a specific number. So now everytime my phone rings, I need to actually look at the phone in order to figure out if this is call from my boss/wife

      (b) No voice-activated dialing.

      (c) No auto-detect of hands-free mode. Most phones
      can be configured to "auto answer" (or "auto answer if incoming number is in address book") in the hands-free mode, and the phone will automatically switch to hands free mode when you plug in the headset. Not the Blackberry

      The list goes on and on ...

      As PDA, my main complaint is the lack of good (and free) 3rd party software. No RPN, Pocket
      Quicken, etc. etc.

      --
      Denial is not a river in Egypt
  7. Old and Grumpy by Doesn't_Comment_Code · · Score: 3, Insightful

    I feel like I'm getting really old, and I'm only in my 20s. This little palm thing, or pda (or whatever the kids are calling them these days) has way more power than my first computer.

    I remember playing games on my Apple IIgs. Man was that baby sweet! And I remember when I got a 300MHz computer and everyone thought that was the greatest thing ever! Wow, do you think they'll ever make a 400MHz cpu? Can you even imagine how fast that would be?

    --

    Slashdot Syndrome: the sudden, extreme urge to correct someone in order to validate one's self.
    1. Re:Old and Grumpy by savagedome · · Score: 5, Funny

      We need nostalgic mod points

      *tears in eyes*

    2. Re:Old and Grumpy by foobsr · · Score: 2, Funny

      I feel like I'm getting really old, and I'm only in my 20s.

      ... remembering playing moonlander on a Telefunken TR440 mainframe via remote teleprinter.

      Call me anabiotic.

      CC.

      --
      TaijiQuan (Huang, 5 loosenings)
    3. Re:Old and Grumpy by daeley · · Score: 2, Funny

      IIGS? N00b! Apple ][+ forever! ;)

      --
      I watched C-beams glitter in the dark near the Tannhauser gate.
    4. Re:Old and Grumpy by Rob+Simpson · · Score: 2, Interesting
      While these machines (and other PDAs) have processors have high MHz numbers considering how small they are, there's still the whole "megahertz myth" thing...

      There are probably better examples and ways to test, but here are a couple of SiSoft Sandra's reference CPU ratings:

      Intel Pentium Pro 200mhz
      Dhrystone ALU 540 MIPS
      Whetstone FPU 268 MFLOPS

      Intel StrongARM PXA255 400mhz (the fastest PDA cpu listed)
      Dhrystone ALU 411 MIPS
      Whetstone FPU 7 MFLOPS

      A pretty good processor and incredibly fast for most things that I use it for, but...

  8. All very good but.... by leathered · · Score: 4, Insightful

    ..will it survive a 40 degree cotton program with fast spin?

    Sadly no phone I've owned has passed the test.

    --
    For all intensive porpoises your a bunch of rediculous loosers
    1. Re:All very good but.... by foobsr · · Score: 2, Funny
      1. niche detected
      2. get ready for entrepreneurship
      3. profit
      CC.
      --
      TaijiQuan (Huang, 5 loosenings)
    2. Re:All very good but.... by gekkotron · · Score: 3, Informative

      I assume this is a clothes washing/drying reference.

      If so, my Kyocera 5135 passes that test.

      It went through the washer and dryer two weeks after I first got it. I was certain it was ruined, but pulled the battery out and let it air dry overnight. Next morning I plugged it in to charge and it worked. Still works fine a year later.

    3. Re:All very good but.... by macdaddy · · Score: 2, Funny

      I dropped a tuba (don't laugh!) on my Nokia 6120 many years ago. The LCD broke into many pieces. Fortunately I paid $2.95/month for the HW replacement on the phone. Well worth it. Another after that bit the dust. Then I was water new grass one day at a landscaping job I had; the phone got slightly wet (I mean very little water touched the damned thing). The phone went bonker immediately. Apparently I got a small amount of water on the data/headset connectors on the bottom of the phone. It was absolutely convinced that there was a headset attached to it and wouldn't use the builtin speaker or mic. Damned thing. They replaced it again with a 6120i (International). I still have it. I wrecked my motorcyle with that Nokia on my hip a year or so ago and it survived. Rugged little bastard. I'm switching carriers tomorrow though. Bye bye little buddy...

    4. Re:All very good but.... by lewko · · Score: 2, Funny

      Did it shrink?
      Or did you use cold water?

      --
      Do you or your partner snore? - Visit www.snoring.com.au
  9. Please reference true source! by Anonymous Coward · · Score: 5, Informative

    This information and the photos were originally published on TreoCentral.com by WeeBitObessed.

    All these other site copied it, and none cited the source inline (MobileMag's source link does go to TC, but not the thread).

    Although this is AC, please mod up, as people should know where things are sourced in fair manner instead of passing themselves off as the source.

  10. Optional accessories by FlimFlamboyant · · Score: 3, Funny

    ... A 15 pound backpack, carrying a 12V battery that will allow you to use all of these wonderful features for more than 15 minutes at a time!

    --
    But God demonstrates his love for us, in that while we were yet sinners, Christ died for us - (Romans 5:8)
  11. Good, but... by StevenHenderson · · Score: 5, Interesting

    Finally, a high-res color screen. This will make wireless web surfing bearable. On a low-res screen it was basically worthless.

    However, the inclusion of a camera continues to be a deterrant to some corporate customers. No matter how much I like this, I cannot have a camera or photo equipment in my office, so I could never get one. I'd imagine in this age of security, I am not the only one. I guess we'll have to wait for the non-cam model just like they did with the 600. Why don't they have a Treo 650-NC for ~$50 cheaper right off the bat?

    1. Re:Good, but... by ghettoboy22 · · Score: 2, Interesting

      You can't have the camera in your office at ALL? My corporation has a no-camera ban as well however it also comes with a caviat that if the camera is included in another device (Cell phone, PDA) you're fine as long as you don't use the camera. Are you working in a high-security installiation?

    2. Re:Good, but... by gamgee5273 · · Score: 3, Interesting
      I will say one thing about camera phones:

      When you and your wife are rear-ended in a four-car collision on the interstate because the driver of a Jaguar wasn't paying attention the camera becomes VERY useful at that point.

      Before that happened, I agreed with you. Now that it happened, I think every phone should have a camera.

    3. Re:Good, but... by PierceLabs · · Score: 2, Insightful

      But I bet you have access to AIM or some other instant messaging technology, or SSH, or POP3 or an open USB/Firewire port on your machine for a thumb drive. Most of these places with no camera rules for phones have other more convenient holes that allow you to push the corporate data right to your friends.

    4. Re:Good, but... by StevenHenderson · · Score: 2, Insightful

      Yes, but such was also the plan for the 600, I had heard somewhere. It will be interesting to see if they learned from their blunder. As you see from the article, the specs on the camera are all conjecture at this point so who knows what will happen.

  12. camera by advocate_one · · Score: 2, Insightful
    rules it out for me... and very likely a heck of a lot of other corporate users, my conditions of work do not permit cameras.

    rather amusing that, as the camera will very likely make it a very usefull tool for a lot of other business users. But with bluetooth, surely there shouldn't be any need for a built in camera... just get hold of a bluetooth enabled one or else make use of the SD card slot to transfer pictures with.

    --
    Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
  13. I take it all back! by chadwbennett · · Score: 5, Funny
    I previously said that it was about time that someone sells the whole shabang but I was wrong. This doesnt have it all.
    The whole shabang
    a cellphone with these features
    -has a digital camera (atleast 3 megapixels)
    -works as a pda
    -bluetooth
    -20 Gig hardrive (minimum) for music and other stuff
    -and wipes my booty (not required)

    this is my ultimate one, It is pretty much an IPOD made into a phone/pda/camera/toiletpaper :) If anyone has seen this one tell me about it and I will buy it.

    It's for real. I normally don't go for these things but...Free ipods (click here to get yours) .

    1. Re:I take it all back! by Lumpy · · Score: 3, Insightful

      -has a digital camera (atleast 3 megapixels)

      I dont care if it has a 100 megapixel camera in it. if it does not have good glass lenses and OPTICAL ZOOM it will still suck.

      i have yet to find any camera phone that can take a photo anywhere as good as my 4 year old Canon A20 2 megapixel digital camera. Most 3 megapixel cameras cant touch it.

      also a 20 gig hard drive is pretty dumb idea. make it a solid state drive to survive daily torture a phone get's. ipod's are very delicately handled compared to how phones are handled.

      If they make the device correctly with bluetooth then your bluetooth storage drive in your pocket full of music, photos and the last episode of friends that you simply love to watch over and over again on your train ride into work every morning?? THAT is a great device.

      but having a phone that will access a General pourpose storage device and play open media formats?? are you nuts??

      Cellphone companies love their "special" formats and the fact you have to use phone minutes to send your photos. (very few phones will store to a sd card)

      let's get a phone that is designed WITHOUT any of the cellular companies having their fingers in it.

      --
      Do not look at laser with remaining good eye.
  14. But will it work with Linux? by HRbnjR · · Score: 4, Interesting

    I just bought a Kyocera 7135 because it has recently been made to work with Linux. Though there are still some rough edges with gnome-pilot syncing (with Evolution), I easily got it working with J-Pilot. I like the 7135 because it's a more 'phone like' phone - rather than a PDA with a microphone and antennae :P

    The good thing with the Treo is that it's CPU should allow for Vorbis decoding, whereas the 7135 relies on it's built in DSP for the cycles, which only supports MP3.

    1. Re:But will it work with Linux? by csnydermvpsoft · · Score: 3, Informative

      I have a Treo 600. pTunes, which costs $30, has a plugin for Vorbis decoding. The Treo also works with Linux, both for syncing and for using as a modem.

  15. Don't buy it for the camera! by gbulmash · · Score: 3, Informative
    I haven't examined the camera on the 650, but I have a 600 and the camera on that is a piece of junk. Impossible to get good pics indoors, and only so-so in sunlight. If you're buying this phone for the camera, rethink your choice. If you're buying it for all the palm apps, color screen, PDA, phone integration, mobile e-mail, etc, then if the camera works consider it a nice bonus.

    My favorite app is PDANet (separate application you can buy at junefabrics.com), which turns it into a cellular modem for your laptop via the hotsync cable. LOVE *that*!

    1. Re:Don't buy it for the camera! by goldspider · · Score: 3, Insightful
      "If you're buying this phone for the camera, rethink your choice."

      I agree. Perhaps they should instead consider buying a camera.

      --
      "Ask not what your country can do for you." --John F. Kennedy
  16. The original source is TreoCentral.com by miradu2000 · · Score: 2, Informative

    The original source for the images, was a user who posted them on TreoCentral.com. All linked sites above reference TreoCentral.com as the orginal source.

    They were first posted here: Discuss.TreoCentral.com

    TreoCentral also was the first site with reliable information about the Treo ACE - most specifications came from an article that they had posted in July, but was quickly pulled. A mirror of that original expose can be found here.

  17. Treo 600 vs. Treo 650 by sampson7 · · Score: 4, Informative

    I've had my Treo 600 for about 8 months now... and I love it.

    My two complaints: the low resolution screen is fine, but doesn't give that "wow" factor I want in a $500 toy. The second complaint is that the camera (which I use far more than I ever imagined I would), quite frankly, sucks.

    Other really minor complaint - there's no real backlighting or Bluetooth.

    During the same time period I've also had access to an Audiovox PPC4100 and a very similar phone from Erikson (I think it was - really, it's the same as the PPC4100, just slightly older). The Treo 600 blows both of them away at every level.

    A number of people mentioned battery length - I think the battery length of the 600 is awesome. I often take three day weekends and use the phone extensively - both for games, appointment tracking and phone calling - I charge it up at work on Friday and it holds a charge until I get back to work on Tuesday just fine. Another day would be pushing it, but heavy use over a long 3 day weekend? That's fine for me. I can't imagine Palm1 would release a phone with a shorter battery length - even with the new features.

    So, they are taking a phone I love, fixing my two 'major' issues (in quotes because I consider those problems really minor), and fixing my two 'minor' issues as well..... Where do I sign up? Will it truly be worth the $$$ to upgrade? Well, honestly, probably not. But then, how do you put a price on love?

    PS - for the record, I have no financial or other stake in Palm1 - I just like the product.

    1. Re:Treo 600 vs. Treo 650 by Fnkmaster · · Score: 2, Informative
      In my experience, the Treo 600 battery life is great until you start doing heavy GPRS (GSM data network) use. I have recently been spending long days away from my desk and have had to resort to extensive Treo use. If I check my email every 20 minutes, even if I disconnect immediately from GPRS manually right afterwards, and I do some modest web browsing (including a bit of /. lite surfing), I find my battery to be at less than 20% by the end of the day. In fact, each checking of my email and disconnecting from GPRS eats up about 1-1.5% of my battery life. If I leave the thing connected to GPRS for longer periods of time, it seems it's slightly more (though if you aren't using GPRS actively, it doesn't drain TOO much battery). Anyway, it's still not terrible, but I do find it to be bad enough to categorize as a "defect" from the user perspective. I can use the thing for hours as a phone and it seems fine - actively using GPRS seems to suck up battery at maybe twice the rate of normal voice phone usage, and just being connected to GPRS seems to drain at maybe 25-30% the rate of voice usage. These are rough estimates, but you get the general idea.


      That being said, the Treo 600 has basically successfully replaced 60-70% of my need for a laptop, which I find myself lugging around much less often these days. The only other issue I see with the Treo 600 is that the default software selection is only decent - compared to a blackberry, the email app is lame - push email is still a killer app for blackberry. Even SnapperMail, which I currently use, is lame in comparison. You can get third party Treo apps to do this, as with almost anything else you can imagine since it's Palm, but outside of the geek/power user community, most people want bundled default functionality. Nonetheless, the Blackberries are still basically single purpose email/push message appliances (with crappy phone capabilities included), whereas the Treo is a real general purpose PDA/handheld/phone/everything. Other than the Samsung i500 and friends (with which I think it is nearly tied on the balance), it's the best phone/PDA fusion device on the market right now. The i500 wins for form factor, but loses for using Palm OS 4, and lack of thumb keyboard - which is still faster than Graffiti even if you are a decently skillful Graffiti writer as I am. Also it's annoying that you have to do a hack to get back _real_ Graffiti (i.e. not that Graffiti 2 crap) on the Treo 600, but I did it in the first 15 minutes I owned mine, along with installing GraffitiAnywhere, and never thought about it since.


      And all the Wall Street guys I hang out with, with their little Blackberries suffer from serious Treo envy. I've made several converts in that crowd. Oh yeah, did I mention, I'm psyched to get the Treo 650. Bluetooth is going to rock.

  18. Re:at what cost... by Jhon · · Score: 2, Insightful
    Being penalized for loyalty sucks.
    This usually isn't being "penalized for loyalty". You've signed a contract and already got your "good deal". It's now up to you to fullfill your end of the contract. Once you've done that (1 or 2 years usually), you can sign another contract and get your new "good deal".

  19. Examine Phone by teamhasnoi · · Score: 5, Funny
    You look closely at the phone, and see it is a pinnacle of techology. This phone has a camera, a color screen, and lots of buttons. The screen is pulsing with an unholy light. You can definitely see a midlevel executive or overachieving soccer mom driving poorly while holding this.

    >Push Buttons

    You randomly push some buttons on the phone. Other than some beeps and a battery icon appearing, this has no effect.

    >Throw phone at marketing overlords

    The phone hits the marketing overlords with a satisfying thump. The marketing overlords, who were busy adding new buzzword features to the next model, fall to the floor and cry. Between the sobs, you can hear their promises to sell a phone that just makes calls, and uses fuel cells to last for weeks on end.

    Congratulations! You've won the game!

    Play again? Y/N

    >N

  20. BETTER camera app for the 600 by aws910 · · Score: 2, Informative

    The camera in the 600 is crippled by way of the software. A prog called "PickEm" lets you monkey with the settings. It's a slight improvement and a crude hack, but it's pretty cool all in all. Posted on the forum here

  21. The magic of SDIO by Nonesuch · · Score: 2, Informative
    DoktorFaust writes:
    ...a few things, but this is the closest to the ideal everything-device that I'm waiting for. Still missing is: A fully functional GPS with maps.
    Can be added via SDIO with iGolf and Mapopolis maps.

    ~4 megapixel camera with reasonable optical quality which records the lat/long in the EXIF data on each photo.
    Sounds like fun, if unrealistic. Does any handheld offer this?

    If we're just blue-skying, I'd rather have a Bluetooth device with GPS integration, and a Bluetooth enabled real digital camera.

    MP3 player which can hold about as many songs as an iPod mini
    Which would mean it'd need a hard drive like the iPod mini. If you just want to carry a heck of a lot of songs, you can add a 1 Gig SD card, and fill it with .OGG encoded songs. PocketTunes supports Vorbis via a plug-in.

    Of course all of this in the same small package as the Treo (with exisiting features) and a battery life that will last me a full day. When such a device is created, then I'll finally bite-the-bullet and get a cell phone plan...
    Oddly enough, none of your requirements seem to be the least bit related to the smartphone functionality of Treo...
  22. Beware by hey! · · Score: 2, Interesting

    Palm (now PalmOne) has had one of the best advance replacement systems for broken hardware I've ever dealth with.

    Unfortunately, it is not available for their phones, because the carriers (like Sprint) like to sell service plans -- very expensive hardware service plans. PalmOne will not service any broken phones, but instead will refer you to the carrier. Our experience is the carrier will refuse to fix a broken phone (e.g. with a cracked screen) unless you have the hardware service plan.

    Since accidents are pretty common with these things (they're your phone AND your PDA), this makes getting the hardware service plan almost mandatory. You need to add that to the price of the phone/pda when you buy it.

    Don't get me wrong, I love my Treo600, but I've been lucky so far; other guys in my company haven't. Now that I know this problem, I'd probably opt for a separate phone and PDA linked by bluetooth.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  23. Like the treo, hate the keyboard by fastdecade · · Score: 2, Informative

    I hate to be one of those "if only it had X" posters, but I feel strongly here ...

    I wish they'd bring out models without keypad, especially if they're going hi-res. I know you can use newpen or whatever, but it's almost pointless on such a small screen.

    The P900 form factor is much better for many users - it only takes an hour or two to learn jot/graffiti after all, is that really worth sacrificing all that screen space. The original handspring units did have a stylus-only option, maybe it wasn't popular, but the P800/P900 success shows there's a big market.

    So please sony or someone bring out a PalmOS phone with big screen instead of useless keypad that's too small for the adult male users who are your primary target!

    1. Re:Like the treo, hate the keyboard by Jesus+IS+the+Devil · · Score: 2, Informative

      NO WAY! The keyboard is one of the biggest advantages of going with Treo vs. the P900. I should know because I have a Treo 600 and had to decide between the two.

      You know how inconvenient it is to always have to whip out the stylus? My friend has a P800 and he looks like an absoulte geek every time he tries to do anything. Plus it's such a hassle to take the stylus out, make sure it doesn't fall, and have to use both hands to operate the thing for every little task.

      --

      eTrade SUCKS
  24. Treo 600 bugs, hassles by mbstone · · Score: 2, Informative

    The Treo 600 is awesome and the envy of others around you when it works. But mine has not been without problems:

    1. If you have a PalmOS 4.x app floating around your palm directory (like from my old kyocera 6035) you will totally break PalmOS 5.x when you hotsync. Took me forever to figure this one out, and Sprint support is no help. It is not immediately obvious what the incompatible apps are, and there is no known automated way of cleaning up your Treo.

    2. My Treo 600 is still somehow corrupted and is subject to occasional frustrating hangs and crashes. There are about 10-20 pixels that are permanently bright yellow, and the location of the pixels changes from day to day. I have given up trying to fix this and I have to reset the phone 1-2x/day.

    3. I lost a bunch of camera photos on the SD card when attempting to copy to/from the phone's internal memory, the SD card files are corrupted and the photos don't display. The hotsync transfers only the phone-memory photos to your PC.

    4. Airline rules for the use of the PDA inflight are inconsistent. I thought I had won this battle with the help of Slashdot readers. American Airlines has changed its policy and now prints sane PDA rules in the back of the magazine, to wit, you can use your Treo's PDA features if you are able to show the FA the displayed message, "Wireless Mode Off." However, other airlines have divergent policies:

    America West -- Treo use not allowed even with Wireless Mode Off. Strictly enforced.

    JetBlue -- Ditto.

    Southwest -- Magazine has incomprehensible, ambiguous rules that forbid "transmitting." Permission to use Treo depends on schmoozing individual FAs.

    1. Re:Treo 600 bugs, hassles by mbstone · · Score: 2, Informative

      The pic of the Treo 650 has a display that says "Phone Off", presumably in lieu of "Wireless Mode Off". I predict that 1) the new message will be less convincing to flight attendants; and 2) PalmOne won't go to bat for its users as against the airline pinheads.