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AT&T Considers Mac OS X, Linux For 70,000 Desktops

hype7 writes "CNet's News.com.com is reporting that AT&T is reconsidering its corporate IT investment in Microsoft Windows - with both Mac OS X and Linux being considered. Although the article notes that AT&T is not actively seeking to replace Windows, there's a wonderful quote on the page from the AT&T guy - 'Any CIO would not be doing due diligence if they are not looking at their options now.'" As with previous mass-migration stories, a cynical (or realistic) viewpoint is also that by "looking into" non-Windows operating systems, they're giving themselves a bargaining chip when talking with Microsoft. Update: 10/06 17:35 GMT by T : Actually, that's 70,000 desktops, rather than 7,000 as originally stated.

96 of 476 comments (clear)

  1. Can't be anything but a good thing by Cybertect · · Score: 5, Interesting

    If large corporate entities like AT&T are prepared to do the research, then it will help everyone take the alternatives to the Micro$oft desktop quasi-monopoly seriously.

    1. Re:Can't be anything but a good thing by draggin_fly · · Score: 3, Insightful

      The problem is that the article says AT&T is evaluating operating systems, not setting up an office with Linux or MacOS desktops to test productivity. On the other hand, it sounds like that's what IBM is doing -- much more real-world stuff. It's disappointing that AT&T doesn't seem to be giving Linux desktops a real evaluation. They don't mention testing application productivity.

    2. Re:Can't be anything but a good thing by Technician · · Score: 4, Interesting

      This post could be taken as a troll, but seriously consider the following.

      Corporation/government etc, considers Linux. Redmond makes a sweet deal, the lever is put aside until next time.

      I'm more in the mode of don't wake me until ATT&T deploy Linux enterprise wide. Then I'll pay attention, otherwise it may just be a price leverage move. MS has to make the move in price because if Linux becomes wide spread, then the critical mass can be achieved. If MS prevents critical mass and even kills Linux, then they can go back to pricing as usual.

      MS can not permit Linux to reach critical mass at any cost!

      --
      The truth shall set you free!
    3. Re:Can't be anything but a good thing by JamieF · · Score: 2, Insightful

      > If MS prevents critical mass and even kills Linux

      Please explain how exactly Microsoft would kill Linux.

      Open source software doesn't go bankrupt.

  2. Consideration - Employee Resistance by Famatra · · Score: 5, Interesting

    I find the #1 setback to getting Linux into schools, business and the workplace is employee/user resistance / backlash and resentment.

    People don't like having to learn a new operating system, especially if it is forced upon them.

    What i'd do is do it piecemeal, first you get rid of office and put in open office or what other Linux suite you'd use. And continue from there.

    Anyone else have solutions, or experiences, with user resistance to installing Linux or a new operating system?

    1. Re:Consideration - Employee Resistance by Apreche · · Score: 5, Interesting

      Yeah, at first people don't like being forced to learn it. What you have to do is not put it on their computers, but show it to them on another computer. Let them see and experience the advantages of this system over the other. Migrate people who don't mind. Eventually the people who don't will watch the people who did. The people who did was be like "oh, its so fast, oh it never crashes". Then when it becomes popular people will go over in droves.

      When you just stand there telling them the reasons its better they zone you out and don't listen. You're a computer guy talking about computer stuff they don't care to understand. But once they experience how much better it is, they want more. This is why Firefox is so successful. The difference in the immediate experience is so drastically and obviously superior to IE that people who use it for a few minutes and know how to effectively use tabs never go back.

      People are skeptical and cautious about moving to a new technology unless they see an obvious benefit. But when people have already moved forward to a new technology and have experienced the obvious benefit it is impossible to move them backwards to something less convenient.

      The only problem is that having a few linux boxes here, and a few windows boxes there makes the sys admins job not so good.

      --
      The GeekNights podcast is going strong. Listen!
    2. Re:Consideration - Employee Resistance by Moby+Cock · · Score: 2, Interesting

      I see your point however, this harkens back to a story on /. yesterday about why IT project can fail. Look here

      The gist of it is that the problems with many IT undertakings is a lack of leadership. In the case of a mass migration to Linux or OSX or whatever else, there must be strong corporate leadership. Frequently this is not the case at all. Your idea about iteratively migrating makes some sense, but it prolongs the 'churn' time. I say migration must be done like band aid removal. One clean tear. You just have to lead the pack properly.

    3. Re:Consideration - Employee Resistance by H8X55 · · Score: 4, Interesting

      step one is the browser.
      you can win this one on the positive user experience front when they experience less pop-ups, spyware and the ilk.

      step two is the applications.
      you'll win this battle with allies in the finanace department. they'll love not shelling out the big bucks for ms office licenses.

      step three is the os.
      Win the battles to win the war.

    4. Re:Consideration - Employee Resistance by TykeClone · · Score: 5, Interesting
      Somewhere between steps 2 and 3, you need to address those applications that must be run under Windows. At work, I've got three of them that I can think of, and there are no linux based alternatives for them.

      I think that this is the same in many industries - most of the basic stuff (web browsing and office stuff) you can easily move. When you get to your industry specific stuff that was written in .NET and uses Internet Explorer as an integral part of the application, then you run into a little trouble moving.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    5. Re:Consideration - Employee Resistance by ender- · · Score: 5, Interesting

      I didn't even get as far as showing them linux. I work in a small office [10 ppl]. I had to re-install Windows XP for our receptionist. I installed Firefox and Thunderbird to replace Outlook and IE. I've been getting people one at a time to try it out, to see how it goes over and I thought since I was setting up her machine from scratch, I might as well try her next.
      She wanted nothing to do with it. She used it for half a day, and wanted Outlook/IE back. The only functionality that was "lost" was a task-list from Outlook, which I was in the process of looking for a standalone replacement for, but she decided she hated Firefox/Thunderbird. She didn't really have any valid reasons, just some mumbling about the web-page colors not showing up right [uh, yeah whatever].

      The other person I have using Firefix/Thunderbird has no problems at all. She likes it and has come to love the Tabbed browsing. :)

      So you will definitely find people who are against ANY sort of changes. God-forbid they have to learn anything new.

      DT

    6. Re:Consideration - Employee Resistance by gadget+junkie · · Score: 3, Insightful

      "Excuse me, but what are the advantages that Linux has over Windows on the user desktop space?

      This, for one, and this.

      Considered together, XP and office go retail for about 450 bucks; true, big corporations pay much less, but I think that for all intent and purpose the MS guys get more than a hundred for every office PC licence sold.
      given that they want to go to a yearly fee business model, you're facing an annual bill in the region of 50 USD per PC licence. That's money to me.
      Anyway, it's not the money involved that makes these pilots important: it is the fact that all big corporations involved will be standing up for open file standards, like strict XML.
      That's the only way that the same pilot will be important five years from now.

      --
      "If a boss demands loyalty, give him integrity. But if he demands integrity, give him loyalty." (John Boyd, 1927-1997)
    7. Re:Consideration - Employee Resistance by Trigun · · Score: 2, Informative

      No spyware, no viruses, ergo no thousand dollar software investments. Also the ability to whack the hard drive in dissimilar hardware without it complaining about reactivation.

    8. Re:Consideration - Employee Resistance by mchawi · · Score: 5, Interesting

      If I go and show someone my version of XP at home - it runs fast and hasn't crashed in two years (believe it or not). If I show them Linux on my other computer - it also runs fast and hasn't crashed.

      Know what most people notice if I show them both?

      XP has prettier colors. I kid you not. I never know quite what to say to that. It does sort of illustrate though that better technology is NOT going to mean Linux is deployed everywhere. You have to understand that the typical non-geek does not think like we do. You and I will be in awe about some new technological marvel. A user will be in awe by moving icons and brighter colors.

      Not to say that all users are like that, but I'm always surprised by how many people on here think that technology will make Linux 'win' more home market share.

      This is the same group of people that voted for President in 2000 - and when CNN interviewed a group of undecided voters, several of them said they were voting for Bush because they liked his tie.

      So my proposal? Linux needs brighter colors. That will give it market share, and could eventually lead to Tux being elected President.

    9. Re:Consideration - Employee Resistance by NDPTAL85 · · Score: 2, Insightful

      Why do you feel its appropriate to force your own software choices onto others?

      --
      Mac OS X and Windows XP working side by side to fight back the night.
    10. Re:Consideration - Employee Resistance by div_2n · · Score: 2, Interesting

      I have always thought it would be sneaky to keep a few Linux PC's as temporary replacements so when someone's computer needs repaired, give them a Linux PC and explain the differences and you will have their old PC back to new in a few days and see what happens.

    11. Re:Consideration - Employee Resistance by White+Roses · · Score: 2, Insightful

      The same feeling that tells the SysAdmins at the company I currently work for that I have to use Outlook/IE on a company provided system?

      --
      Do not touch -Willie
    12. Re:Consideration - Employee Resistance by a.ameri · · Score: 4, Interesting

      Completly agree. I was once working at the IT section of one of the biggest outfit manufacturers of my country. In the IT section we all used Linux boxes to develop our Java applications, but all the rest of the company of course were using Windows desktops, with some Novell and some (recently installed) Linux servers. One day one of the employees had her computer gone for soem repair or something, and she came to the IT section to ask if we have any extra computers to give her for a couple of days, untill her computer is fixed. We looked around and couldn't find a windows box, but had plenty of extra Linux boxes around. I asked he what she does with her computer, and she told me mostly checking email and using messenger and these stuff. I said, OK, Linux can also do that, do you want to try it? She shrugged off, as if not knowing what I am talking about. Anyway, I gave her the system.

      It was a Debian woody, Running KDE 3.1 IIRC. I never heard from her anymore, but a couple of days later, went to her room to see if how she was doing with the system. I looked at her desktop, and found out that she had customized Kicker, had gaim setup herself and was chatting happily with it. Had Kmail and many other applications setup herself, and I when I asked her if she liked Linux, she said she didn't see much difference, but that stability was it was better than windows (she used to use windows 98). Well, I tell you this was a person with no computer experience at all, who had problems pronouncing Linux correctly in the first place. Eventually she also replaced her home computer with Linux too.

      The opposite can also happen, I am now a university students and one of my firends who is a Electrical Engineering undergraduate, couldn't even stand firefox. I installed it on his computer once, and he used it for a couple of days before deciding that IE is better. (something about IE showing pictures better or something). This from a person who knows C Programming, and is a very knowledgable in his own field (chip design and etc, which scare the sh*t out of me). To be honest, a couple of his favorite websites also didn't show up correctly in Firefox, we know that's it firefox's problems, but the end-user it is.

      People are really different. Some hate change, any change in the way they do their work. Others are much more open to change, and don't mind it as long as they see the benefits. It doesn't have anything to do with hoe computer-literate people are. Yes, geeks master computer stuff more easily, but then again, many geeks are also resistant to change. If they get accustomed to one specific editor (vi), they go to any lenght to bash those who are using the other editor (emacs).

      Frankly, I don't think any fortune 500 company can switch to a 100% Linux soloution anytime soon. Linux has its advantages on the desktop, as does Windows. An objective person would look at each tool, and use the right tool for the right task. I agree that perhaps 80% of the computers in corporate america can easily move to Linux (and they probably should because of the TCO) but I can understand that many of those so called knowledge-workers really need applications that simply are not available on Linux.

      And BTW, amd I the only one who thinks slashdot is becomming more objective everyday? I was browing some 1998 and 1999 stories in slashdot the other day, and it seemed to me that at that time, we had much more trolls and these stuff. Sure we still have them today, but if you read stories at +4 or something, then you can actually see many knowledgable people who know what they are talking about.

      --
      -- /* Those who don't underestand Unix, are condemned to reinvent it poorly */
    13. Re:Consideration - Employee Resistance by Cassanova · · Score: 2, Informative
      Amen to that.

      I just upgraded my home PC to Windows XP Pro on one hard disk and Mandrake 10 on the other hard disk and I dual boot. The first thing that hit me - XP is so much more "crisp'! I upgraded from Redhat 7.2 to Mandrake in the hope that it will look visually better - it did, but its not quite there yet. The default fonts on some web pages for eg, suck, making me never to want to go to that website again, or visit it only when Im inside Win XP Pro.

      On the other hand I notice how much farther Linux has come since I first installed Slackware back sometime in 1997. Its made some large strides especially in peripherals recognition and configuration - kudos to that.

      But out of the box, if you ask me which is prettier, Id have no doubt what the average user would choose. Also, XP is a step further in the direction of stability (former Windows ME user speaking!) so thats quickly becoming a non-issue as well. The only point that Linux probably has over Windows is probably "security" right now, but sadly its not something that jumps right out at you when you open your new Windows box, so the average user gives it secondary consideration.

      Maybe that will change in the future.

  3. Who knows? by tekunokurato · · Score: 4, Insightful

    I wonder how many companies are now doing this so they can get price breaks or cheap long-term contracts from MS?

    1. Re:Who knows? by Anonymous Coward · · Score: 3, Insightful

      Every single one of them.

      If I want a plumber, I let each one know that someone else is also coming in for a quote.

      If I can barter MS down using such a strategy, I can cut costs in future, without going through the tremendous upheaval that other options neccesitate.

    2. Re:Who knows? by heffel · · Score: 4, Insightful

      Doesn't really matter, no one would be doing it if
      it wasn't an effective strategy. The fact that
      it is an effective strategy is reason enough to celebrate.

    3. Re:Who knows? by Patoski · · Score: 4, Insightful

      I wonder how many companies are now doing this so they can get price breaks or cheap long-term contracts from MS?

      Here's the little secret which is obscured in the whole, "People are only talking about Linux to get concessions from Microsoft." debate.

      Microsoft would not give concessions if the threat to switch from a MS to a Linux based desktop were't a credible one . Despite how much MS protests about how Linux is not ready for the corporate desktop their actions say something completely different. If Linux truly isn't ready for extensive corporate use then MS would tell AT&T / Corporate America to go take a flying leap when they get asked for price breaks.

      --
      G. Washington on Government "it is force. Like fire, it is a dangerous servant and a fearful master."
    4. Re:Who knows? by tekunokurato · · Score: 2, Insightful

      I didn't say they would. At the same time, while the threats to switch are rolling, there'll be a certain percentage of real and a certain percentage of non-real threats. If the percentage of real threats is high, that's fantastic--we'll see some real reform in the market. However, if the percentage of real threats is not high, then Microsoft will just need to temporarily become a loss leader (technically I suppose it's impossible to loss-lead against linux, but it's effectively the same thing), and then before long things will be back to normal.

    5. Re:Who knows? by fafaforza · · Score: 3, Insightful

      Perhaps, but a more pressing incentive would be not having the IT staff dedicating their entire working day to scheduling adware cleaning tools, downloading windows updates and service packs, and trying to clean machines that ended up getting infected.

      Licenses can be easily seen as cost of doing business. Frequent interruptions because a Windows install is hosed is not acceptable to a productive workday.

    6. Re:Who knows? by Tenebrious1 · · Score: 3, Insightful

      Microsoft would not give concessions if the threat to switch from a MS to a Linux based desktop were't a credible one . Despite how much MS protests about how Linux is not ready for the corporate desktop their actions say something completely different. If Linux truly isn't ready for extensive corporate use then MS would tell AT&T / Corporate America to go take a flying leap when they get asked for price breaks.

      Not necessarily.
      Linux is not ready for the desktop. The folks at AT&T know that, otherwise they would be doing it, not *considering* it. IBM knows it, Microsoft knows it, EVERYONE knows it.

      However... if Microsoft tells AT&T or any other major company with *lots* of money to take a "flying leap", what might AT&T do? They just might take a flying leap and pour money that would have gone into MS licensing towards getting Linux fully functional as a corporate desktop. Maybe they'd invest a few tens of millions into OpenOffice to get it 100% compatible with MS Office documents.

      That's why Microsoft is willing to talk. Just one big company willing to make the leap would start the "linux on the corporate desktop" ball rolling. One major company like AT&T, and then Linux has street cred and everyone else will see it's a viable alternative. Just one, and it's all downhill for Microsoft from there.

      --
      -- If god wanted me to have a sig, he'd have given me a sense of humor.
  4. small business is paradoxically where it's at by dash2 · · Score: 4, Insightful


    As the article says, it seems to be the SOHO guys who are getting most keenly into Linux. This is paradoxical, because Linux ought to be easiest to adopt in a big corporate environment - easy lockdown and centralization, natural multi-user capabilities, and there's always a tech guy on hand to deal with the lack of GUI wizards and troubleshooting tools. But maybe enough small businessmen are ideologically keen on Linux for it to make headway. If so, they'll be a valuable testbed.

  5. The CIO is smart. Nothing special by Jarnis · · Score: 5, Insightful

    If you can squeeze extra discounts from MS by saying that you are 'looking into' Linux and/or Mac OS X, why not say it? Sure, you may have to conduct a small inquiry into the feasibility and do some cost calculations. Peanuts compared to what you can save by extorting MS like this.

    MS is getting exactly what they deserve. They went into panic mode over few big customers and gave deep discounts, and now all sizeable customers are filing for same discounts by issuing vague statements how they are 'looking into' linux.

    So, either in the long run the MS software gets cheaper, or at some point MS says 'screw it, go linux if you are not happy with our prices' - obiviously assuming they'd still stick to windows. Then some big name actually goes thru with the switch... and we get some real world data on the actual costs. At which point MS will bring down it's prices and/or otherwise sweetens the deal to stay competitive.

    This ain't rocket science...

  6. Our experience by BWJones · · Score: 4, Interesting

    Well, our experience from switching a bioscience laboratory has been good. While we have not moved entirely to one platform, (I feel that multi-platform environments are more healthy) we have moved from an all Windows operation to a mixed Mac OS X / Windows environment with restrictions on the use of Windows machines having no outside Internet access.

    The time required to manage the computers has gone down considerably through the introduction of OS X, and people using both Windows and Mac OS are saying they would rather not use the Windows machines simply from a user Interface experience. Additionally, more than one person has purchased Macintosh machines for their home use.

    --
    Visit Jonesblog and say hello.
    1. Re:Our experience by Zemplar · · Score: 5, Insightful

      "...with restrictions on the use of Windows machines having no outside Internet access."

      Isn't it sad that is about the only sane way these days to keep Windows secure?

      To bad all Windows users don't use this policy!

    2. Re:Our experience by BWJones · · Score: 4, Insightful

      Mod as Flamebait/Troll? Seriously. But that said, I like to give everybody at least a chance to speak and I will respond to your statements out of principle.

      It is nothing more than a linux / gnome system that has no frigging software.

      You are either trolling or you really have no idea of what you are talking about. OS X is so much more. We are seriously impressed with the platform allowing both a CLI access to the *nixy goodness and having a beautiful GUI on top for those less experienced. We can run all of our *NIX code with a recompile on the same box as Office, Photoshop, IDL, ImageJ, etc...etc...etc... The machines provide the easiest plug and play compatibility I have ever seen. I could go on and on here, but you get the point.

      Not only that but the damn apps crash all the time

      This statement is completely bogus. I call shenanigans. My experience with all of our OS X systems has been one of complete stability (more so than the IRIX box I had on my desk and much more than Windows). I have played with Linux, but for us, Linux has not worked as desktop replacements. For a server, Linux is nice although not as easy to manage as OS X.

      and don't even get me started about either browser (ie and safari) both of which suck

      It's true that ie on MacOS does suck and all development for ie stopped quite a while ago. It is a dead application. Safari on the other hand is a rather nice experience that is fast and provides features needed in a modern browser.

      So save the MAC fan boy shit for someone not smart enough to know better.

      Get a life, open your eyes and save your computer elitism for your greasy friends in the basement. Out in the real world, the whole point of using computers is to accomplish work. If a platform allows us to accomplish more work with less involvement, CIOs, CTOs and end users should be encouraged to explore options.

      --
      Visit Jonesblog and say hello.
  7. Even if they are not serious by earthforce_1 · · Score: 4, Interesting

    MS cannot afford to ignore the threat. This will begin to drive down the cost of their software and erode their margins for any major country, not just in developing countries. If AT&T can threaten to switch and get a major price break, so could every other major corporation.

    The days of unrestricted margin on prices appear to be over. MS will finally have to deliver real value for the dollar.

    --
    My rights don't need management.
  8. What a bunch of boloney by nharmon · · Score: 4, Insightful

    From the Article:

    Most likely, AT&T will stick with Windows, because Microsoft is addressing many of problems associated with its desktop software, including security flaws that leave it particularly vulnerable to viruses, Dickman said.

    Just because Microsoft is addressing its problems doesn't mean they are going to solve them any time soon, nor does it mean they are going to disclose all of their vulnerabilities.

    An AT&T spokesman said in the article, "AT&T is not actively seeking to replace Windows". Which is quite the contradiction from the article's title, "AT&T looks into closing its Windows". Of course, since when has CNet been the pinnacle of journalism.

    1. Re:What a bunch of boloney by dJOEK · · Score: 3, Insightful

      what did you expect? someone named 'Dickman' working at microsoft ;)

      no, seriously now, a company with 7000 installed windozes has probably grown quite dependant on them. Migrating to another platform is not something that is done overnight.

      'Replacing' is a very heavy word. If they choose to move away from windows, this will be a process that'll take several years, and an extended period of mixed environments.

      --
      Exercise caution when modding this message up: the author acts like a jerk when his karma is excellent.
  9. oh COME on ! by InodoroPereyra · · Score: 4, Insightful

    How about we stop posting stories of Companies and other entities considering a switch to Linux or Mac or whatever ? How about we only post actual switching stories ? They exist and thy are out there. We all know that many companies and Governments are using (especially) Linux as a negotiating argument to get a better deal from Microsoft. Let the involved parts alone. If the company is really serious and they implement it, let's see how and what they did.

  10. 70,000 PCs not 7,000 by hey · · Score: 5, Informative

    It makes a difference.

  11. Mac's lowest cost of ownership, ease of use by Anonymous Coward · · Score: 5, Insightful

    Flame me if you wish, but it's true.

    Mac's always have had the lowest cost of ownership over PC's.

    When the average turnover rate for a Dell is two years and the average turnover rate for Mac's is several years it's not to hard to figure out which platform is cheaper in the long run.

    Of course Mac OS X is just plain gourgeous and very user friendly, happens to be very secure as well.

    http://homepage.mac.com/hogfish/.Pictures/screensh ot.jpg

    It's time to give Apple a shot, dam that John Scully!

    1. Re:Mac's lowest cost of ownership, ease of use by TrollBridge · · Score: 4, Insightful
      "When the average turnover rate for a Dell is two years and the average turnover rate for Mac's is several years it's not to hard to figure out which platform is cheaper in the long run."

      The only thing that might prove is that Dell has a better marketing team that can convince people they need a new machine every two years.

      Keep in mind that with a Mac, you're still locked in to a single vendor.

      --
      There's a Mercedes gap too. I want one and can't afford one, but it's not government's job to do anything about it.
    2. Re:Mac's lowest cost of ownership, ease of use by Fulcrum+of+Evil · · Score: 2, Insightful

      The only thing that might prove is that Dell has a better marketing team that can convince people they need a new machine every two years.

      Not when this trend has been consistent for the past decade or so. Macs tend to last longer.

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
    3. Re:Mac's lowest cost of ownership, ease of use by dema · · Score: 2, Insightful

      Keep in mind that with a Mac, you're still locked in to a single vendor.

      Define your use of the word "vendor."

      If a business buys a PC from Dell, it's tech support staff will deal mainly with Dell for hardware and support. Microsoft support only seems to become evident when MS products have issues (excluding the OS, which would be another Dell support call). This is what I experienced working at Miles Kimball anyway, where we rolled out 1500 Dell PCs last summer before I finished my internship.

      Now, with Apple, you buy a computer from Apple, and you get hardware and software support from Apple. What is so wrong with that? IMO, I would prefer to have the maker of the OS also produce and sell the hardware. I don't want to have decide who I should call for support, and get bounced around between companies (although I don't think I've ever had to call Apple's support for my machines, but that's anecdotal).

      But I do understand what your are saying. When it comes to personal modding of a machine, buying non-Apple hardware gives you an advantage in choice. Although I think in a large business setting, that is less applicable because as a business, you would want to deal primarily with the people who sold you the hardware.

    4. Re:Mac's lowest cost of ownership, ease of use by jasenj1 · · Score: 3, Informative

      I have a Blue and White G3/350. Purchased in 1999. It is currently running the latest Mac OS X and many apps at very usable speeds - in fact, OS X has consistently gotten more efficient and faster with new releases. I've added more RAM (700MB now), a couple of hard drives, and a faster video card.

      Now, certainly some apps that rely heavily on AltiVec (GarageBand) and newer games (UT2004) are out of this machine's reach, but for web browsing, Photoshopping, Office, even 3D modeling, everything runs at quite acceptable speeds. At the very least, they are the speeds you'd expect in 1999.

      Compare that to the Windows world. Would you dare install XP on a Pentium II at 500MHz? How many driver incompatibilities would you have?

      - Jasen.

  12. One of the toughest things, I think... by foxtrot · · Score: 5, Insightful

    blocking Linux on the desktop in the workplace is internal web sites.

    I dunno about your company, but where I work, and a number of other places I know of (friends work there, ex-employment, etc...) there's a lot of stuff on the web-- time cards, change management systems, computer-based training, employee locaterators... and it all requires MSIE. It's either ActiveX, or uses proprietary MSIE broken HTML, or what-have-you, because the webmonkeys that created it know everyone has a Windows box on their desk so they could do it the easy way instead of the right way.

    And so, sure, I could use Linux on the desktop. I could use OpenOffice to handle .xls and .doc and boy I wish it couldn't handle .ppt[0], and I bet there's even a Linux email program that interfaces with all the stuff that handles Outlook-style calendaring and that rot-- since it's going to be impossible to change out the desktop OS if you've got to roll out new infrastructure at the same time. But the problem is, I won't be able to fill out my timecard, or access the trouble ticketing system, or a half dozen other things my job requires.

    I suspect many companies are in this boat-- the apps they run on the desktop can easily be replaced, it's the broken web stuff they're stuck with.

  13. Re:So what? by log2.0 · · Score: 2, Funny

    Not richer...they pay less money remember? Sure, this is only one contract but more companies will do the same thing and M$ lose a lot of their income.

    This is what competition is about...Sort of :)

    --
    Can your karma go above being Excellent?
  14. Illustration... by Cybertect · · Score: 4, Interesting

    About six months ago I was told by an 'engineer' for a *very* large IT consultancy in the UK (infamous for overrun government contracts) that there wasn't any point in connecting a couple of OS X machines to a proposed ADSL router installation since "Apple Macs can't be networked" and that they certainly couldn't use the Internet in any way, shape or form.

    I nearly fell off my chair.

    1. Re:Illustration... by Fulcrum+of+Evil · · Score: 4, Funny

      I guess those gigabit ethernet ports are just for show, huh?

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
    2. Re:Illustration... by REBloomfield · · Score: 2, Funny

      arse. how the hell am seeing this then? am i dreaming? is that you mum........

    3. Re:Illustration... by brennz · · Score: 2, Funny

      like tits on a bull

    4. Re:Illustration... by LaCosaNostradamus · · Score: 4, Funny

      I nearly fell off my chair.

      The next time you encounter one of these fucking morons -- who give us real techies a reeeeally bad name -- please DO fall off your chair ... and onto their legs or something, hopefully breaking them and forcing them into rehab for a couple of weeks so you can get done the thing that they had sworn up and down could not be done.

      --
      [You have a stable society when some nut guns down a schoolyard and the law doesn't change.]
    5. Re:Illustration... by TomorrowPlusX · · Score: 3, Insightful

      My ex-roomate, was a VERY capable Novell/Linux/Windows admin. When I let him use my powerbook one day he said to me...

      "What's this about usability? I thought Macs were supposed to be so usable? I can't even find a start menu. How are you supposed to run anything"

      Not to mention he thought my 12" aluminum PB, the most robust and well made computer I've ever owned, looked "cheesy", compared to his 100% black plastic Dell -- complete with its ill fittings and cracks.

      I'm serious. The reality is that these people have had it shoved into their heads, for YEARS, that Macs are toys. Playthings for "ghey" graphic designers.

      --

      lorem ipsum, dolor sit amet
    6. Re:Illustration... by TomorrowPlusX · · Score: 4, Interesting

      Yes -- Mac OS did suck, from the standpoint of anybody not involved in graphic design.

      As a graphic designer by day, I can attest to having used macs exclusively from 1992 on and while yes they did suck for things like programming, they were not merely better, but fundamentally CORRECT for graphic work. For a million and one reasons that fall best into the "intangible" category. Little things. But they add up. And Mac OS X has inherited *most* of them.

      As a programmer by night, I didn't want to use Macs for hacking until OS X came out. Previosly I had used linux & BeOS for those tasks.

      Regarding mouse buttons, well, that's a different bag of snakes. It's easy to get accustomed to either usage paradigm. I, personally, like the right mouse button but using ctrl-click on the Mac simply fits better with its general usage. So, on linux I use a three buttoned mouse, on the mac I use a one-button mouse. When in Rome...

      --

      lorem ipsum, dolor sit amet
    7. Re:Illustration... by Cybertect · · Score: 2

      Didn't want to mess with MacTCP and FreePPP then? ;)

    8. Re: Illustration... by gidds · · Score: 4, Informative
      OFGS, how often does this ludicrous stupid mouse button argument come up?

      Not that it'll make any difference, but just for the record: Mac OS X supports multiple mouse buttons and scroll wheels. It just doesn't get supplied with them, or need them.

      If you want a right mouse button, go and buy any old USB mouse, plug it in, and the right button will instantly bring up context menus just as you expect; and the scroll wheel will scroll windows in most apps ditto.

      I wish we could see some sensible arguments in the Mac-vs-PC debate. (For example, I fully agree that Mac OS Classic sucked. Or at least, it sucked for people who'd used something else first. From what I hear, most folk who started with a Mac loved it; but people like me who came from other platforms (mostly Atari and X Terminals in my case) hate it -- I fought against it continually for a year or so until Mac OS X came out and I heaved a long sigh of relief!)

      --

      Ceterum censeo subscriptionem esse delendam.

    9. Re:Illustration... by NtroP · · Score: 4, Interesting
      Heh, my brother called last week to ask for some advice about connecting a bunch of OS X boxes to a Novell File Server at his (very large) church. He said the church IT guy refused to allow macs on the network because he's "so busy keeping the PCs running, he doesn't have time to reconfigure everything for the macs to work".

      I laughed and told my brother that, yes, Novell can do AFP filesharing, but that reconfiguring wasn't necessary. I said just connect to the fileserver using smb, just like the windows boxes are doing. The IT guy doesn't have to do anything and won't even know they're on the system as long as they have user accounts.

      Worked like a charm.

      For the record, we have a 20,000 user Active Directory domain at work spread accross more than 30 locations. Some locations have Dell servers with OS X clients connected, others have Xserves with PC's connected to them. They all fully participate in our kerberos domain with single-signon enterprise-wide. No customization was required on either platform to make this happen (well except editing the smb.conf file manually to add "use spnego: yes" on the Xserves).

      We've been fighting the "It's a mac" syndrome with upper management for years now. Lately we've taken to just refering to new mac installations as "Unix" installations when presenting proposals and updates. For some reason, they have no problem with that.

      Macs have a long way to go before they overcome the "stigma" they developed during their classic days. Problem is, we still have a lot of "classic" macs and the users don't want to give them up. They're still productive with them - so we still have to turn AFP on on all our servers and fight the "resource-fork" hell that occurs when those files move from one OS to another or get emailed around.

      I'd love to be able to mandate an upgrade, but If I did, management would say we need to "upgrade" them to Windows. I can hear the wailing and gnashing of teeth already.

      --
      "terrorism" and "pedophilia" are the root passwords to the Constitution
    10. Re:Illustration... by NtroP · · Score: 3, Insightful
      What if they don't necessarily want to dump all their old PC hardware? What if they are also looking at the option of just "not upgrading to the next Windows release". Dumping SuSe or RedHat on their existing hardware would be a huge cost savings over shelling out $1,200 per seat for a new iMac (says the dad who just ordered his son a G5 iMac ;-). Throw in OpenOffice and a few Windows Terminal Servers and using rdesktop would make the transition from windows even easier.

      As someone who's typing this on an old Dual G4 500, I'd love to see AT&T go with new Macs. As a SysAdmin, I'd say that booting all my existing PCs with linux and Adding a Terminal Server farm to the network would make the transition much easier for the end users and much cheaper (we can still use our same software everyone is used to for the most part) for the company.

      Granted, you can remote desktop to the Terminal Servers with OS X too, but you are still springing for new hardware. Either way, I have a feeling most of this is going to actually result in them getting a great "deal" from MS and them Microsoft will use this to publicly announce "See! AT&T took a serious look at Linux and Macs and decided Microsoft is the best deal".

      And hey, if AT&T decided that, who am I to disagree when my lowly institution is faced with the same choice?

      --
      "terrorism" and "pedophilia" are the root passwords to the Constitution
    11. Re: Illustration... by gidds · · Score: 4, Insightful
      To take your points in order...

      Macs are... a) expensive

      Yes and no. Yes, you can't get cheap Macs, but for what you get, they seem to be fairly competitive with similarly-specced PCs. (I haven't done the analysis myself, but whenever I've seen it done, the Macs come out not much more expensive, and sometimes cheaper.)

      b) they're pretty much closed systems

      Again, this depends on your criteria. The hardware is closed, but most of the components are standard off-the-shelf ones. And the core OS is open source -- I should know, I've made a couple of fixes myself (one is apparently in OS X 10.3).

      I'd not like to assist one monopoly by running from another.

      This is a genuine concern. Give Apple a 95% market share, and who knows whether their current drive for compatibility, open standards, and quality would continue? OTOH, MS never had those in mind, even when it was tiny -- it's used predatory and unfair business practices from the word 'Go'.

      However, the choice isn't just between one monopoly and another. The chances of OS X gaining 95% market share are tiny, and even a huge Mac purchase won't make that happen. What it will do is help to level the playing field a bit; once people are freer to choose a platform on merit rather than on MS's marketing and legal spend, then everyone benefits. I look for a day when many different platforms each have a reasonable market share.

      I only wish I could get OS X for PC hardware.

      You and millions of others... But it won't happen, for two reasons. First, economic: unlike MS, Apple is basically a hardware company; their software is often wonderful, but financed from hardware sales, and ultimately drives hardware purchases. To make economic sense, OS X on x86 would have to cost enough to make up for loss of hardware sales, as well as covering the development cost. Which would make it prohibitively expensive.

      And second, technical. One of Apple's main selling points is that stuff Just Works(tm). And that's partly because they control the hardware. They know just what hardware they need to support and test against, and integrate the two quite strongly. (For example, look at how long Macs have been able to 'sleep' -- shutting down almost all the hardware, and yet able to wake within a second or two, with all software carrying on perfectly.) Supporting any old x86 hardware -- just like supporting any old PPC hardware -- would either take an unfeasibly large compatibility, testing and drive development department, or leave lots of OS X installations that were a bit flaky, not supporting some hardware and working badly with other. Or, more likely, both.

      Why not start wishing for something more realistic? Why do we never hear Windows users saying "MS should port Windows to PPC"...?

      --

      Ceterum censeo subscriptionem esse delendam.

  15. Perception is everything by Anonymous Coward · · Score: 4, Insightful

    > As with previous mass-migration stories, a cynical (or realistic) viewpoint is also that by "looking into" non-Windows operating systems, they're giving themselves a bargaining chip when talking with Microsoft.

    Yes. But the fact they can do that without beeing laughed at, means that Microsoft dominance is threatened.

    And each such article, even if only used as a negotiation, further the perception that linux is a serious contender.

  16. Re:So what? by leinhos · · Score: 3, Interesting

    Perhaps M$ will be getting fatter and ricer at slower rate. Even if Linux (or any other alternative) doesn't reduce market share, it could still take a bite out of profits if M$ had to "compete". The fact that a large company is using Linux as a bargaining chip still means that it's a threat to M$'s bottom line.

  17. Run Linux if you have a lot of PC's. Otherwise OSX by xirtam_work · · Score: 4, Insightful

    The less expensive option is Linux. Not just because it's open source, but because they can reuse existing hardware (PC's) to run it.

    As much as I do love Mac's (as my 17"PB would testify :-) for an organisation of this size to move exclusively to OS X would be prohibitively expensive.

    I suggest that they try Linux as well as OS X and ensure that all common internal applications can run on both. It's not exactly trival to port Linux apps to run on OS X but in many instances it's relatively easy. For those wo still need MS Office they can run Mac's. For those who can run OO.org get Linux.

  18. Not a troll, it's an accurate statement. by Anonymous Coward · · Score: 2, Interesting

    This is not necessarily a troll, recent history has shown statements like this to be often quite accurate. However I do have a curious comment: If you try to "bully" a bully, can you really call that bullying?

  19. Who else but AT&T? by wayward_son · · Score: 4, Insightful

    AT&T prefering Unix to Windows? Seems appropriate to me.

  20. Options. by His+name+cannot+be+s · · Score: 5, Interesting

    I've often thought that there were not too many options with desktop OSes in the corporate environment.

    In order for it to make sense, it has to not impede the business. After that, pretty much is negotiable.

    Replacing Windows, while it can be about money, I think in this day and age of JPEG exploits, really should be about safety.

    And lets, face it, MacOS is going to be safer than Windows. Less Users, Less Virus/Exploits. It's got an interface that kicks ass, and a real OS underneath.

    Linux is fantastic, but lacks that user-intuitiveness in the desktop that Windows and MacOS have. (One word: Clipboards). That, and it tends to be a roll your own solution out of the box.

    I think companies would/could switch to another platform if it were properly canned, but we've really not seen this outside of MacOS yet. I'd be afraid of doing 7000 desktops without some sort of already proven solution, that was user-ready (That didn't involve Sun or the word "java" :p).

    I guess I'm just pining for a G5 iMac, wishing apple would drop the price a bit. The Mac Tax is about the same as the Microsoft Tax, and you don't get the option of buying beige.

    *sigh*

    --
    "...In your answer, ignore facts. Just go with what feels true..."
  21. Approaching the tipping point by dcavanaugh · · Score: 4, Interesting

    When MS finally says 'Screw it, go Linux if you are not happy with our prices', the customers will shift from Linux talk to Linux action. Those who remain with MS are the ones who are locked-in and therefore insenstive to price. The prices will go higher and higher as the customer base slowly dwindles.

    All software companies go this way. At some point, they have sold the product to everyone who needs it, and any growth in revenue HAS to come from price increases. They have already tried to accelerate the upgrade cycle, with little success. Many users never upgraded from Office 97 or Windows 98!

  22. Footnote for parent article by foxtrot · · Score: 3, Funny

    [0]: There seems to be a "hierarchy of Dumb" when it comes to email attachments. The Dumb Rules of Thumb:

    If the information comes in the body of an email, chances are it's least Dumb.

    If it's HTML encoded into the email, it's usually a bit more Dumb.

    If it comes as a word .DOC, it's more Dumb.

    If it comes as a .XLS, it's probably even more useless and Dumb.

    If it comes as a .PPT, chances are it's insanely Dumb.

    Next time you're at the office going through your email, think about it. The most insanely stupid stuff you get is probably powerpoint slides (and chances are, could have been done just as well in plain-text email and gotten the point across...) and the few useful pieces of email you get are probably unhindered by any sort of encoding...

    -JDF

    1. Re:Footnote for parent article by Megane · · Score: 2, Funny
      Hey, I like that. It's a very Dilbertish observation you have there. But you missed the last one, the "e-mail a screen shot" trick:

      If it comes as a .BMP, it's mind-boggingly stupid.

      --
      #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
  23. Windows ->FOSS ->Linux ->World Domination by zyche · · Score: 3, Interesting

    Well... Even if these investigations in the feasability of a migration to Linux serves no more purpose to the organisation than to threat Microsoft into giving better prices, Linux/FOSS do get a benefit from it. First of all, some of these "fake" considerations actually could succeed once they see the clear advantages over Microsofts products. Also, this is clearly good press since a large corporation is considering migrating. This might atleast make some smaller companies look in on this Linux-thing...

    But I would say that trying to convince companies to start using Linux instead of Windows is the wrong approach. First introduce some FOSS on the existing desktops, OpenOffice, Firefox, etc. Install FOSS as default. If someone whines about not having Word & co, make them motivate their need of that, then buy a license if really needed. Break the Microsoft monopoly. Then slowly stop deploying Windows...

    It's really a shame that Evolution and KMail doesn't have serious porting efforts to Windows. KMail really kicks ass! It's the best mailreader I have used.

    And anybody that is developing intranet applications targeting IE only... You are crazy! Consider that the future probably will most likely contain some portion of Linux and MacOS X, and that IE is Windows only. What do you do the day your boss ask why the new graphic department can't use the electronic booking and invoice system?

  24. T-TCO? by TreeHead · · Score: 3, Insightful

    ;i hear the term "total cost of ownership" a lot--especially from the microsoft camp--but have any of these large corporations (or even smaller ones) considered the personnel issues that may arise from a mass migration?

    ;even migrating just the *server infrastructure* of their corporation to a GNU/Linux or OS X based architecture would mean that those network and system administrators--the most technologically savvy user group--would have to know those architectures fairly well, right? what about the end users?

    ;what i have found in my experience is that those in the IT industry who know microsoft products, know *only* MS products, and most are uncomfortable with the idea of and form of UNIX--beit BSD, or Linux kernel based.

    ;but have companies such as AT&T or the like taken this into consideration: that many of their MS knowledgeable IT staff may not know Unix systems, care to, or even be *capable* of learning them?

    ; i am not attempt to bait anyone. i am a part of the aforementioned group of MS administrators. but while i know that products such as GNU/Linux and Mac OS X may be better--in may ways--am i really prepared to migrate to these products when my IT staff may not be capable enough to administer them? am i considering my "total total cost of ownership?" and if they *aren't* ready, are they prepared to pay for their training in order to get of the microsoft merry-go-round? let's hope so.

    ;treehead

    --

    "If any part Linux was stolen, then Windows was the biggest heist in history."

    1. Re:T-TCO? by ClippyHater · · Score: 4, Funny

      You do realize that if you left off the ';' at the beginning of your sections, that the readers wouldn't suddenly begin executing your statements, don't you...?

  25. Software Assurance Program by Bruha · · Score: 2, Interesting

    I believe they've already paid for upgrades that will never come with that software assurance thing MS rolled out a few years ago.

    So lets drop the Linux to get cheaper windows track please.

    They invented Unix, use it heavily on their systems and Linux would better intergrate. Were not talking about licenses for just Windows, you also have part of the company using Citrix to access windows when needed. They also have to pay hummingbird licenses to access their Unix machines which for servers and switches is probably 99% of the OS's that run on that equipment. Linux would save them money.

  26. UNIX phones home (or home phones UNIX?) by HighOrbit · · Score: 2, Interesting

    Sorta ironic that the creator of UNIX (ok.. it was really their subsidiary Bell Labs now spun off as Lucent) would have to "evaluate" whether to use a unix-type system. Maybe Ma Bell's children will be welcome back home. Think of what the alternate history of computing could have been like had AT&T recognized UNIX for what it could/would/should have been and not sold off USL as a red-headed step-child. There would have never been a SCO and x86 Unix might actually have been able to overtake the much inferior MS-DOS.

  27. From what I can remember by slungsolow · · Score: 4, Informative

    From what I can remember about my time with AT&T, every single desktop was running Windows NT. Its not like they were actually using it. Every single desktop was running Reflection so they can access the unix server that maintains their switches.

    Granted this was 4 years ago, and I only dealt with two call centers, but there really was no reason for them to be using Windows NT for any of the PC's in the office, whether it be the desktops for the supervisors/managers or the dummy terminals running the ascii based clients that did the backend work for the operators and the directory assistant workers.

    Maybe they would be better off just popping in some unix based OS.
    The other thing I can remember is all 300+ dummy terminals (from our one office; 1000+ if you counted the sister office) were maintained by one system admin. He would be able to broadcast out a new OS on those bad boys overnight without blinking an eye. One thing AT&T knows is how to network. Those bastards were tight, and the SA knew how to get the job done right the first time, on time.

  28. Bargaining Chip by RareEYE · · Score: 3, Insightful

    I think every company that has a significant investment in MS software says they're investigating alternatives. It's part of the corporate negotiating dance. AT&T at least gets the luxury of receiving headlines for talking about it. Yes it's a bargaining chip for AT&T and yes AT&T will probably get a small "discount" from MS the next time their contract comes due for re-signing. Will they move away from MS solutions? I doubt it. Microsquish knows what a huge pain in the butt it is to re-deploy all of the desktops in an organization of that size and they know this is all just negotiating rhetoric from AT&T.

  29. You're right by Colin+Smith · · Score: 2, Insightful

    As a consultant I've found that small businesses are by far the most likely to make use of free and open source software to try to keep their costs down, but the irony is that small businesses are the ones which benefit least from license, support savings, the difference is really fairly marginal for a small company with only a few employees.

    I've also found it's better to roll out free software on their existing Windows systems before introducing them to Linux (usually as a mail/file/web server first).

    --
    Deleted
  30. Maybe Opera can save you? by Guppie · · Score: 2, Interesting

    I recently switched my workstation to Linux (my company is fairly, but not totally infested with MS products.)
    OpenOffice works great on all .doc, .xls and .ppt produced by MS Office 2000 here. Ximian Evolution 1.4 works almost flawlessly with Exchange server, including calendaring. My one problem was some MS Sharepoint websites, but a free installation of Opera 7.54 took care of that.

    To work with Siebel ERP i still have to fire up a Citrix session to get IE, though...

  31. Corporate Acceptance by copponex · · Score: 4, Informative

    I still don't get why Linux development leaders aren't understanding why Windows is so popular, regardless of appplication prevalence. Linux is still asking questions that aren't dumb, but still frighten anyone who isn't very familiar with computers. Modeline and resolution? Swap space? What are ext2, ext3, and reiser!? Does my keyboard have 104 keys or 105?

    You have to give big, shiny, easy options because computing shouldn't require that kind of knowledge when people are trying to look at websites and use their e-mail. You've got to sell them the OS first, and then allow them to customize to their heart's content after they can see the utility in what you're offering.

    Comparatively I'm dumb to a lot of the slashdot crowd, but I imagine there must be some way to provide full binaries that are LIBRARY INDEPENDENT. Bandwidth is cheap. Hard drive space is cheap. Trying to train everyone how to use symlinks and sort through thousands of libraries using arbitrary command line options is stupid at best. But the first time someone says, "I want to do X and Y is broken!" You can tell them how to do both, and explain to them how Open Source makes it possible.

    And I know POSIX compliance is important to everyone, but the directory scheme will have to go someday. What is wrong with /system ("don't touch anything in the system folder!") /users/joecubicle ("Just backup the /users folder, and all your data and prefs are okay"), and /trash? ("you can delete anything in there")

    Sad thing is, if OS X were released for the x86 platform, half of the Linux users I know would switch the next day.

    1. Re:Corporate Acceptance by codepunk · · Score: 4, Informative

      I admin 200 linux desktops in a corporation and all of your arguments me nothing in a corporate installation. We run thin client X windows 200 desktops being served from a highly available cluster. When a user needs access to software "I put the icon on the desktop for him". All of our users are very less than computer literate but they can click a icon I put on their desktop. The environment is totally controlled they get nothing that I don't give them. To our users the linux box is like a toaster you just click something and get your job done, and I am not removing gator from their desktops all day or running adware or spybot, it just plain works.

      --


      Got Code?
    2. Re:Corporate Acceptance by miffo.swe · · Score: 2, Insightful

      I dont know what you have been using but my perception has been that meddling with the OS is not a thing the user has to do on a low level anymore. Most modern distros does everything for the user and leaves almost nothing to fiddle with.

      Granted there are a mile ahead but not in any way as bad as you put it. Dont forget that on a corporate desktop the USER shall NOT have any access to the machine at all. There should be competent admins running the circus, not MCSE's.

      --
      HTTP/1.1 400
  32. AT&T, the home of Unix, uses Windows instead by Uncle+Op · · Score: 3, Interesting

    Just shows that in-house solutions never get the "go". All because of insiders who say, "Hey, I know that clown Kernigan", or, "Are you kidding? Mission critical tools by the likes of Ritchie?" Then there's the fact that the documentation is hardly PC, with all those "man" pages.

    Naturally, it makes sense to outsource whenever possible. Perhaps that's the angle that could get OS/X or Linux back into AT&T, since there would be no need to show an in-house cost center in the form of a Unix development team.

    Geesh.

  33. A Chance for Apple by adzoox · · Score: 2, Informative

    "AT&T is evaluating different operating systems, including Mac OS X and Linux, as alternatives to Microsoft Windows for internal use. "The company's chief information officer, Hossein Eslambolchi, has set up a team in AT&T's research labs to assess the appropriateness of desktop operating systems for the company," reports CNET News.com. "The company currently uses Windows on its desktop PCs, which number in the tens of thousands. The engineers are testing and measuring how Windows, Linux and Mac OS X stack up on security, reliability and total cost of ownership, Dickman said. AT&T expects to make a decision on the merits of the desktop operating systems by the end of next year or early 2006." ~ better description from MacMinute

    Is it just me or would you take a 4% profit per machine instead of a 23% profit per machine on a deal like this if you were Apple? Which actually points out a small fact. Apple still makes an average of 12% on educational sales (even more if you factor in Applecare and service plans) I think if they are serious about enterprise and education, they'd take 3-4% profit. I also think that they don't realize how many of these workers would love them and buy them for home use.

    If Apple could just do this and be successful in ONE corporate entity, it would make a huge impact on other enterprise deals. The fedex deal fell through - they were only able to sell them 20% of their total computer purchase. (Which replaced about 30% of all the computers at fedex worldwide)

    I imagine that AT&T will go with Linux though.

    Boy, isn't this a good reason to have a headless iMac?

    --
    Yell & scream & rant & rave... it's no use... you need a shaaaave ~ Bugs Bunny
  34. There are good reasons for unpopular desktops by Anonymous Coward · · Score: 2, Interesting

    For one contract job I had, I single handly managed about 1,200 sun stations in a call center... and I was bored to tears. Of course, it was also setup well -- all unix. I basically made the rounds twice a day mainly taking care of random hardware problems. At worst case, I would tell the person to work at a differnt desk for today (their files are on the network) and I would drop off new hardware and type in "boot net - install" and walk away and their system would be as good as new tomorrow. A good percentage of the systems were ye old sparc 5s that had been working fine (but slow) for over seven years. The call center workers used netscape, and web mail and special apps written for the company using small talk and pdf. Documents looked exactly the same on screen as the customer had in their hand. It was even running on openwindows! I never had any problems with viruses, spy ware, extra software being installed, backups, ... nothing. Ya, it's not something any geek would like, but this was for a large call center, not techs. It was a great tool to aid them in getting their job done and nothing else.
    They moved to wintel pc computers. I'm not really sure the real reasons behind it. The backend stuff was getting redone at the time, and so the front end stuff was redone to work only through msie and in some rare cases, VB. Computer techs skyrocketed and are constantly stressed out. They have to deal with the ms/outlook exploit of the hour and must maintain constant vigilence on everything else. Their new systems are only expected to live two or three years before mandatory replacement. The systems are contantly breaking. It takes longer, on the new apps, to service customers. It takes a day to install a new system and requires hand-on work. Plus, there is now the issue of personal files being saved on the local hard drives; employees can't easily sit any anyones desk anymore, and now the techs have to worry about recovering imporant business files. They also have to worry about company information walking about of the building. Yes, there are better ways to address some of these things, but in such a large installation, small problems and exceptions really add up, and there isn't the time to properly address problems -- always in firefighting mode. They no longer see the same documents as the customer. Even with so much security and limited permissions, things like viruses, personal software and trojans and so many other problems plague the site.
    Would I have mandated that ever desktop in the company be a sun? No. Nor do I think it's such a good idea to mandate that every desktop should be a wintel. Don't let popularity get in the way of making decisions. Sometimes it's popular for a good reason, but that doesn't mean it's good for your situation.

  35. Re:Bullshit by Ziak · · Score: 2, Insightful

    The average user when looks at Linux is timid because it is not as "sugar-coated" as windows true that it is more secure, but many users are used to windows, however if you ween them off windows in a way by using wine for Microsoft Office and such they will adapt, but making users switch from windows directally to Linux is a bad idea because users will sit there and nit pick every little thing that windows has and linux dosne't... For example I installed linux on 4-5 of my friends computer the First three times I just installed linux and they hated it because it wans't like windows, and so I reinstalled windows for them, the other 2 users who still actually use linux and have become very well on actually using it, I set everythintg more up for there taste, I configured eveything for there taste, showed them how to do the stuff they used to do for windows and the benefits of using linux, and they actually grew to learn it.

    --
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  36. just do it by suezz · · Score: 2, Interesting

    why are they publizing it. all they are doing is using this as a bargaining chip with microsoft. the next story is that micorosft is now the tco winner because they are basically giving them the os at some extra low rate and that it is now cheaper than if we switched and had to train everybody. people just don't get it that have to pay the bills. linux forces open standards and this is where the real cost savings comes. your company can't be tied to proprietary standards that make it cost prohibitive to ever switch. no one knows where computers will be in the future but I bet the data you have in linux will be a hell of lot easier to switch to the next new technology than your data in microsoft. no one ever does long range planning any more - the more you stick to open standards the better off your company will be - it will also be more flexible to be able to change with technology - this is where the cost savings comes. but apparently not a cio in the fricken country U.S. realizes this - I don't know maybe it is the accountants but when will the head of all these companies realize what they are doing is costing the company in the long run - both technically and financially.

  37. Wow, geeks STILL don't get it. by NDPTAL85 · · Score: 2, Insightful

    Its not your job to convince people to relearn a new operating system and the complimentary software that goes along with it. Most people have difficulty mastering Windows after years and years of exposure to it. Its really pigheaded to do that to someone and shoot their productivity straight to shit just so your favorite open source application can get one more user and make you that much less lonely in your software choices.

    --
    Mac OS X and Windows XP working side by side to fight back the night.
    1. Re:Wow, geeks STILL don't get it. by pandrijeczko · · Score: 3, Insightful
      I actually agree with you but from entirely the opposite perspective.

      A technically proficient geek will tell you that operating systems and the applications that you install on them are very complex bundles of libraries and processes, all intercommunicating with each other and controlling hardware. That's the same whether you use OS X, Windows or Linux.

      A marketing person will get a pretty looking front end put onto the whole thing to give the appearance of simplicity to the end user. However, in reality, the whole thing has become a lot more complex just to hide having to manually edit configuration files behind a few mouse clicks.

      In my experience, most Linux users can fix any problems they encounter on their Linux boxes, the same cannot be said for Windows users - worse still, if the Registry corrupts and you don't have a backup, the whole Windows installation has to blown away.

      My personal feeling is that if you don't understand a bit about how a computer works, you don't use one, end of story. No different to driving a car, understanding how the controls work and how you need to change the oil and pump up the tyres occasionally.

      The fact is that NO computer is easy to use and maintain - Microsoft have chosen to use "ease of use" as marketing hype to sell more of their products which the general cattle populace has fallen for hook, line and sinker.

      And just to give you a final example, I'm Red Hat Certified, I'm UNIX certified, I've worked with both and with Windows for years. Last weekend I had a look at an XP problem on a friend's machine and I found the whole interface cluttered and totally unusable. IMHO, XP is a bloated, confusing excuse for an operating system that has proven just how off-track Microsoft are, when Windows 2000 actually started to give the impression they were finally beginning to get things right.

      I'm a Linux user and Open Source proponent but I don't want unknowledgeable people using it - the UNIX mentality is to treat all users like adults and make them responsible for their actions; Windows is like an alcoholic parent that holds the users hands some of the time but then suddenly lashes them about the head when it feels like it.

      All I need now is for the Joe Public users to be given their own virus-infested part of the Internet to run their Windows boxes on so that I don't suffer slow downs because of their stupidity and I'll be happy.

      --
      Gentoo Linux - another day, another USE flag.
    2. Re:Wow, geeks STILL don't get it. by zpok · · Score: 3, Insightful

      "My personal feeling is that if you don't understand a bit about how a computer works, you don't use one, end of story. No different to driving a car, understanding how the controls work and how you need to change the oil and pump up the tyres occasionally."

      Um, while I sympathise I'd like to point out that as far as analogies go, every service station will check your tyres and oil for you. Which leaves knowing "how the controls work".
      Which is what is expected from and known by most users.
      Substitute if you will service station for tech support or IT.

      What is currently expected with most Linux distro's is oh say changing air filter, battery and occasionally assembling the engine. Cool if you know how to, a waste of time if your job only needs you to, you know, drive in a profitable way...

      Depending on the skill and capacity of tech support, Linux may be great for the work place. I'm not sure if it'd be that much cheaper than mac's, hardware being such a small factor and all that, and I presume companies of that size already have the IT in place for good servicing, and I bet IT would be happier to support Linux than Windows already.

      But given the fact that lots of technical people still think training is the solution to bad design and some even loath solving users' problems, I think that Linux could be a strain on relationships inside the company.

      Gut feeling tells me OS X would still be a lot easier to service, with a lot less to explain and train (as if that has solved anything ever) and would get more um mileage as it were.

      --
      I think, therefore I am...I think.
  38. Corporate Audits by DeanFox · · Score: 3, Interesting


    An interesting thing was said to me while talking with our PC support manager. "We can't switch to Linux or anything else, our customers wouldn't allow it.".

    I noticed a trend 10 years ago when the company I was working for first started to do business with Walmart. Customer Audits. The practice seems to have caught on especially after Y2K. As part of many business-to-business contracts are stipulations that certain known business practices are in place and adhered to.

    When we enter into a contract we will sometimes state that they use XYZ software for EDI transfers. We know it, have tested it, trust it and have established our systems around it. It goes both ways. Customers will stipulate to us that we encrypt data transfers using 123 packaged software because that's what they use.

    This is a common practice if the business you're in requires substantial IT interconnectivity between your business partners. We deal with some health care information as well. As a result of HIPPA and other regulations we have been audited by some of our clients who insist that we change this or that. Even down to passwords. One client contract required a password timeout of 90 days on all our desktops.

    10 years ago with Walmart people were incredulous that another company could come in and dictate that in order to do business with us, you must first change this or that. Money talked and we wanted to listen. Ten years later it seems to have caught on and is now very common.

    Switching to another OS sometimes is not always an option.

  39. Re:Run Linux if you have a lot of PC's. Otherwise by jimicus · · Score: 2, Interesting
    You are correct, though your argument misses a few points.

    You must understand a corporate IT environment:
    • Desktop systems aren't generally upgraded much (if at all). This is why the PC on the corporate user's desk has 1 or 2 spare memory slots, a BIOS which doesn't allow twiddling with low-level settings like memory timings and 1 spare drive bay if you're lucky. The system is simply chucked out - either when it starts to get too slow or in an upgrade cycle, which may happen every 2-3 years.
    • TCO is therefore based on other things - mainly staff. How many PCs you know cost over £20,000 per year (at a couple-of-years-above-junior level)? Microsoft use the "Unix admins are more expensive!" line. That's true, but you don't generally need such a high staff:computer ratio, which negates the extra cost. This is something which non-Unix people generally just don't understand.
    • Microsoft licenses in business tend to be of the "renewable every N years" variety. You get to pay Microsoft every few years, regardless of whether or not you want to use the new versions of any of their products.

    My guess is AT&T's license is due to expire in around 2006-2008.
  40. Re:Our experience ( I agree ) by No-op · · Score: 3, Interesting

    as someone who has used linux and freebsd for a good, painfully long while now, I have to say that I've been very pleased with Mac OS X as my "unix desktop". I don't have to keep a windows box around to do any of my actual work tasks (you know, those things that PHBs want you to do, and what you get paid for) that used to involve windows apps.

    I also have the pleasure of an integrated unix desktop system which makes managing my unix servers much, much more pleasant.

    once Jordan Hubbard made the jump to apple, that really caused me to look into them- after my first powerbook, I ordered the dual G5 a week later. it was just that spiffy.

    I understand people getting mad and being biased because apples ARE very expensive, compared to a similar windows box. and they really aren't easy to compare, because things just don't work the same. I love my athlon64 system for playing games, but that's about it- the windows refresh, thumbnailing, etc is still as crappy on that system as on a P3/500. conversely, I really like the way all that works on a mac, it just feels more cohesive in general.

    I never did drink the kool-aid, and the mac is definitely not the fastest box around (dual opterons smoke it dead) but it's very functional in a unixy way, especially if you're trying to get work DONE and not spend your time twiddling with system settings. that, and it's pretty, and it's high time we geeks learned to like pretty things :)

    --
    EOM
  41. Mac less of a threat to MS by razmaspaz · · Score: 2, Interesting

    Microsoft's revenue comes almost completely from Windows and Office. For the most part all of their other products are sold at a loss to add value to Windows and thus generate more Windows profits. It seems to me that MS would not mind a switch to Max OS all that much as Office is still $499/seat on the mac, and they don't have to sell you things like SQL server because you will get it from someone like oracle or mysql instead. I have always thought that if MS just dropped out of the OS market, and started focusing on porting MS office to every OS they would be able to continue their revenue stream. Honestly how many of you would buy MS Office to replace your OO.o suite on linux? Let the flaming begin!

    --
    I tried for 5 years to come up with a clever sig...only to realize that I am not clever.
  42. Excellent point that most people miss by SuperKendall · · Score: 2, Insightful

    Not that it'll make any difference, but just for the record: Mac OS X supports multiple mouse buttons and scroll wheels. It just doesn't get supplied with them, or need them.

    This is a point that seems quite lost on most people, but is really important. Can you imagine using a PC with a one-button mouse? I don't think so. Yet the APple is designed around the concept of being able to use one or more buttons, and as a result most programs and the OS fundamentially respect the number of mouse buttons you have to a far greater degree than Windows.

    This is exactly why I find Powerbooks so much more useful than any Windows laptop, because for laptops it makes a lot more sense to have one "button" that you chord for the desired results. I have never met a PC laptop with a good solution for two buttons, but they have no choice because Windows is essentially unusable with less.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Excellent point that most people miss by Hatta · · Score: 2, Funny

      Can you imagine using a PC with a one-button mouse? I don't think so.

      I can use my PC without any mouse at all.

      --
      Give me Classic Slashdot or give me death!
  43. Pure Bargining by WindBourne · · Score: 2, Insightful

    If this was not barginging with MS, we would NOT hear about it. Since they are playing this in the press, they are just trying to put pressure on MS.

    Don't get me wrong. I think that they are making a mistake by not switching to eith OSx/Linux. But this is not about switching.

    --
    I prefer the "u" in honour as it seems to be missing these days.
  44. Baby steps by SunPin · · Score: 2, Insightful

    FireFox would have won if you didn't team it up with Thunderbird. Thunderbird is not anywhere near as useful or user friendly as Outbreak. I'm not sure what kind of drugs the Mozilla foundation is smoking but, without a PIM, Thunderbird is useless for your average office computer user.

    Sunbird is going nowhere and hasn't advanced for awhile. Until somebody cares about that project, I suggest people refrain from promoting Thunderbird for the masses.

    Everyone that gets introduced to Firefox likes it. Bringing Thunderbird is like hanging out with a stinky person: a guaranteed way to not make friends and not influence anybody.

    --
    Laws are for people with no friends.
  45. Apples are only expensive once by AvantLegion · · Score: 2, Interesting
    Apple computers may cost more initially, but two years later, they can be sold for SIGNIFICANTLY more than their PC counterparts.

    Many Mac people buy a new laptop every year. They sell their old one, and get the vast majority of its cost back out of it. PC laptops that are the same age, however, have depreciated MUCH more in the same span.

    My 12" PowerBook, which is well over a year old, still sells for ~$1100. The PC laptops I looked at buying now sell for much less. So later this year, when I sell the 12" PBook and buy a new laptop, I'll have spent LESS than if I had bought a PC laptop, sold it, and bought a new PC laptop.

    Macs are only expensive initially. They're CHEAPER in the long run.

  46. What's the real toy? by Gorimek · · Score: 3, Insightful

    The big irony about the "Mac is a toy" myth is that the one field where Macs really do have a shortage of apps is games.

    So the one thing the Macintosh is really not suitable for is as a toy.

  47. It's not about the OS, it's the apps! by ninjagin · · Score: 2, Interesting
    I recently moved completely over to linux for my generic home PC needs. I keep one windows box in my entertainment center just for music, and another one just for gaming. I've got a third windows box that hasn't had much action since I made the switch to Linux. Email, browsing, and simple document composition are all handled quite well by OpenOffice/Ximian tools. I really don't notice much difference. Everything on my general-purpose Linux box behaves prettty much like how things behave on mu old general-purpose box in WinWorld.

    In any job I've had, anyone on a win workstation liked the microsoft apps for word processing, spreadsheets, email and corporate intranet stuff. To talk to and use remote UNIX boxes on the network, some flips and twists (like using ReflectionX or NTSFU) were necessary.

    The generic quality of the MS Office app suite is universally recognized. With a little adjustment, wordperfect users can get used to using Word, for example. Some of the ways that each of those 2 products handled things like page layout and headers & footers are a little different, but usually people learn how to do what they need to do and don't stray (or explore, depending on how you look at it) into application functionalities that they don't need.

    Word is Soooo feature rich that half the toolbars and palettes are turned off in the default installation. It's just too much for an all-new word user (are there still any of these, btw?) to take in, but that collection of tools makes the app extremely powerful. When you buy an office app suite for your enterprise, you want something that's going to cover all of your various groups of users, who will have needs that vary. OpenOffice is similarly powerful, but the preponderance of CIOs (particularly in large enterprises like AT&T) still have the justifiably skeptical view of free applications. "How could anything free be as good as what you pay for?", they wonder.

    (I ran into this a couple weeks ago at my new job when I was deprived of ReflectionX for doing xterms to UNIX boxes on the network. I installed cygwin and when I had to ask a couple questions about host configuration, the greybeard head systems engr said, "No wonder you're having problems, that's free software. When you install that buggy crap, you're on your own." (a direct quote))

    Most enterprise users are not really using the OS -- they're using the apps that ride on the OS. The greatest drawback I've encountered with the OpenOffice suite is that in order to work in a world that is dominated by MS office apps, you have to be able to read and write in MS document file formats. Parts of those formats have been reverse-engineered, but other parts are obscure binary mishmash that's apparently been designed to conceal what the MS app in question is doing with the data in the file. OpenOffice gets pretty close, but it can only go so far. As a CIO, I'd be inclined, in the best interest of my customers, employees and shareholders, to make the offfice app suite choice that doesn't just get me CLOSE, but actually gets me ALL THE WAY to interoperability with the rest of the MS dominated office application world.

    A very old friend of mine was a PC guy (for all his general purpose computing needs) for 15 years and then, when MS finally ported the whole office suite over to the mac, he switched to the mac. Why? It was because he liked OSX for the kernel (which he used) and the interface and the stability, but he needed the apps that linked him to the rest of the MS world.

    So, I think the talk of "We're considering Linux for our 70,000 desktops..." may not be solely about getting cheaper prices, but also to encourage Redmond to consider porting MS office to Linux. Truthfully, if there was such a port, I would definetly consider buying it. I won't pay for the OS, but the apps do have value, even if OpenOffice proves that the price of the apps is inflated.

    --
    .. pa-ra-bo-la, pa-ra-bo-la, 2 pi R, 2 pi R, where's your latus rectum, where's your latus rectum, 2 pi R
  48. An OSX story in Switzerland by theolein · · Score: 3, Informative
    Migros, the largest supermarket chain in Switzerland, uses iMacs and OSX in its Zürich sales area headquaters stores. They apparently use 1500 OSX clients, mainly sunflower iMacs, running OSX 10.2 (in the process of upgrading to Jaguar), some 100 Windows client machines, and a mix of Xserve and Intel servers running, amongst other things, OpenStep.

    In this article, (sorry in German), they describe the process and the reasoning. Some highlights:

    • Since the introduction of Macs back in the 90's, running OS9 back then, they have not had one single total system outage.
    • They figured the average cost of security problems in the Windows world over time, not just in one year, into the TCO, and came to the conclusion that the Mac is far cheaper in this respect.
    • They also figured the stability of the systems over time into the TCO and came to the conclusion that the Mac is cheaper
    • They use a software package called Filewave to centrally install a new Mac's OS and software, which takes on average 30 minutes.
    • The same software can install updates on a running OSX machine without any downtime and the user can just keep on working. They find that this further reduces the TCO enormously
    • They did a study and found that it takes on average just 2 hours to introduce a new user to OSX, which was less than the case with Windows
    • They found the iMacs to be robust, ergonomic machines with very littel in the way of hardware support costs.
    • They use SAP for ERP/CRM stuff with Java clients on OSX. It apparently works flawlessly.
    • Finally, they very happy with their decision.


    Now, I know one could do a Wintel environment with Citrix MetaFrame, in order to reduce clientside upgrade problems, but Citrix would require a larger backend.
  49. It's all about the Internet by Excelsior · · Score: 2, Interesting

    Every article I read mentions that advancements in Linux and OSX are the reason. While I think this has something to do with it, I think there has been a profound change in computer use in the past ten years.

    Ten years ago, all that mattered in computer choice was software. I didn't care about alternatives to Windows because Windows had all the software I cared about.

    Move forward to today. Much of the computer use today is as a terminal to the Internet. For many, it doesn't matter what OS you have as long as you can surf the web and read your email. Even reading email can simply mean logging on to the Web (Hotmail, GMail, Yahoo Mail). A dumb terminal with a nice display, a high quality web browser, and nothing else would probably make a useful computer today for much of the population.

    Even at the corporate level many companies have moved all or much of their applications into web-based applications. Enterprise vendors are selling products to every large company in the world, and all of them are completely web-centric.

    The viability of OSX and Linux have something to do with their advancement. But, it also has much to do with the changing computing landscape.