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AOL Dumping Some Broadband
unsupported writes "Just days after news that AOL will be breaking up into 4 business units, AOL is telling existing broadband customers in 9 Southern states to find a new carrier. This news comes after AOL stopped selling broadband services earlier this year. AOL plans a similar phase out of existing broadband customers for the rest of the country over the next year."
We've had some really great times, which is why it hurts me to say this, but I'm dumping you. Don't cry! It's not you, it's me, really. I want to move in some new directions, and I don't think you can go with me. You'll find someone new, I'm sure of it. Everyone I know says "Broadband is great." and they mean it. I know it hurts right now, but it will fade in time.
Love,
AOL
Welcome! You've got [NO CARRIER]
I miss the commercials of people/things going really fast. Too bad they were all a waste.
The affected states are Florida, Kentucky, Georgia, Louisiana, Alabama, Mississippi, Tennessee, North Carolina and South Carolina.
They probably just got tired of getting paid in squirrel pelts.
1) Alienate customers from an indeustry segment that's actually gaining customers (as opposed to dialup service that's losing customers)
2) ???
3) Profit!!! All well and good I suppose, less Newbs out there cluttering crap up.
...in bed
At the very least, AOL will let them come over to pick up their stuff.
Where does the school board find them and why do they keep sending them to ME?
And I wouldn't have to use such a godforsaken slow connection when I visited my parents...
- A
Normally the customers try like hell to get unsubscribed from AOL - apparently, the tables have turned!
Striking fear in the authors of godawful fanfiction, I am here, appearing in darkness, Tuxedo Jack!
Years ago I started picturing AOL as walking along holding a gun in each hand. Each gun is pointed toward one of its feet and at random intervals, they pull a trigger. I think they just pulled both at the same time.
Good, inexpensive web hosting
I actually called them up and requested that I be removed from their mailing list. Their response? They told me that was impossible since they mail them at random to the entire population.
So now, when I see a stack of AOL CDs at the grocery store or a restaurant, I pick them up and put them into the garbage.
Life is the leading cause of death in America.
It's not that amazing.
There are plenty of people who would rather type in an AOL keyword like "Oprah" to get the details on todays show, than to try and remember URLs or fuck with Google for 4 hours to find what they're looking for.
People being willing to pay for AOL is much less amazing to me than people being willing to pay to see slashdot articles 10 minutes early.
I don't need no instructions to know how to rock!!!!
...people think broadband is a southern rock group with chicks.
"What yuh doin' with that thar 'puter, Billy Bob?"
Recently I got a little note in my landline phone bill: "Hi! This is AOL. Per your request, we will be billing you for our monthly service via the telephone company. Thanks for choosing AOL"
I have DSL service from [major phone provider] and an IP from [local mom and pop ISP]
I NEVER REQUESTED NO STINKIN AOL!!!!
So I called Beautiful downtown Bangalore via the AOL 800 number and after a pleasant wait of forever on really stupid hold music and advertisements, I got some guy named "Bill" who spoke far better English then I. He must have; after all a World class company had hired him to speak to me...I explained the issue which he..did not understand.
Again it must be me; a fine company like AOHell would never hire people who could not understand their potential customers. "Bill" passed me to "Sheila" who also was very difficult to understand. Feeling even more the Dumb American I explained the problem again and she Asked why I disliked the service and wished to cancel. I yet again explained I had never signed up for the service IN THE FIRST PLACE!
She then said she would pass me to someone who would help me. Funny, I thought all the other people I had been speaking to were there to help me, silly presumption on my part... I at this point lost my temper and described the circumstance again. precisely, with name, number, dates and other data, and ended with: "If this is not dealt with correctly, litigious redress is always a possibility".
Two months later: A bill for $56.80 for 2 months of AOL service. At this point postal workers came to mind... I called AOL, said "Lets cut to the chase; give me your supervisor.." After yelling a bit I got a person who spoke American. The bottom line of this call was a promise to remove the charge and the AOL billing. I will wait a week and try calling again or. In the mean time I have already sent a pleasant note to my State Attorneys General Office complementing AOL on their shrewd marketing techniques.
- Minutus cantorum, minutus balorum, minutus carborata descendum pantorum.
Perhaps by only offering slower connections AOL can further delay their current subsribers discovery of how lackluster the AOL services really are?
Last time I checked brown carpeting was not available everywhere...
In fact the last figures I saw for 2003 said that only about 36% of homes and custom van conversions had brown carpeting.
(Not to take issue with your conclusion, but your supporting statement is irrelevant)
"Patriotism is your conviction that this country is superior to all other countries because you were born in it." -- GBS
Ask the Fuckwit Steve Case. He was the one that ramrodded most of the mergers.
First rule of holes; When in one, stop digging.
"impossible since they mail them at random to the entire population"
;)
Well that's an easy fix. Remove yourself from the population.. duh