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Valve Cracks Down on 20,000 Users

An anonymous reader writes "Valve have disabled 20,000 steam user accounts belonging to users who have been caught using a pirated version of the game, or have attempted to use a cdkey to bypass the securom protection found on the retail version of the game. The Steam Forums have been swamped with people now claiming they are unable to play, many claiming they have had their accounts disabled for no reason. A Valve spokesman says, 'The number of people who actually had bought HL2 and used the CD key cheat was VERY small. VERY small. Most people just tried to rip off the game and not bother buying it.'" People are discovering that when you buy any product that is subject to "activation", you haven't really bought anything.

49 of 1,942 comments (clear)

  1. You're wrong. by WhatAmIDoingHere · · Score: 4, Insightful

    You have purchased something. A license to play the game on the terms and conditions that are told to you by the company.

    If you violate the terms and conditions, the company can suspend or revoke your license to play the game.

    They do not owe a refund to you if you decided to violate the agreement.

    --
    Not a Twitter sockpuppet... but I wish I was.
    1. Re:You're wrong. by Anonymous Coward · · Score: 5, Insightful

      Is this license agreement on the box in a place where I can view it before I purchase it? Not the last time I checked.

    2. Re:You're wrong. by stecoop · · Score: 5, Insightful

      Your correct but this reminds me of the Registration backlash against TurboTax 2002. TurboTax lost market share due to having to contact the TurboTax server to get authentication for the tax product. People know that software companies fade over the years and to have something so important tied to a company that may not be there one day turned many customers off to the product. Many sought alternative ETax solutions. And as any license issue, Money talks louder than the Pen.

      Now am I expecting people to associate the longevity of a game with the required longevity of tax returns? Of course not but I was thinking about purchasing HL2 but I think I'll pass until the dust settles instead of the risk/hassle of the validation scheme.

    3. Re:You're wrong. by WhatAmIDoingHere · · Score: 4, Insightful

      You agree to it before you download it via steam. If you purchase the box, read the EULA and still disagree with it, click "I Disagree" and call Valve saying you disagree with their EULA and would like a full refund for the game. You can send them the game and they will refund the purchase price.

      Stores will not accept returns, but the company who put out the product usually will.

      Also, check your local laws. Stores in MA cannot have a "No Refunds" policy, because that is against state laws. Also, they cannot turn down a refund within 30 days of the purchase date.. but that's again in MA.

      --
      Not a Twitter sockpuppet... but I wish I was.
    4. Re:You're wrong. by Lisandro · · Score: 5, Insightful

      Is this license agreement on the box in a place where I can view it before I purchase it? Not the last time I checked.

      This is where the line is drawn; you simply don't know the licence details before buying. As far as you know, as a consumer, you're buying a boxed game which you expect to own, to do whatever you want with it. Sell it, play it, sit on it, burn it with gasoline. Can you even return the game if you don't accept the licence?

      Michael put it with little subtlety, but he's right. You buy something and you have absolutely zero control on how it works, when it works and for how long. Hence, you don't really own it. This is fine if you're buying the game online via Steam, where the licence should be agreed on before the purchase. Not for a boxed game.

    5. Re:You're wrong. by learn+fast · · Score: 5, Insightful

      Here's where you're wrong:

      If you violate the terms and conditions, the company can suspend or revoke your license to play the game.

      This should actually say:

      If * the company says that * you violated the terms and conditions, the company can suspend or revoke your license to play the game.

      Whether or not you violated the terms and conditions is not at all relevant.

    6. Re:You're wrong. by router · · Score: 5, Insightful

      I won't even looked at HL2 because of this. I read their "policy" on that forum and it basically sounds like if you screw up, they cancel your account for a year or five. Why anyone would put up with that I don't know, paying 50$ for a game that, if their servers crash, or someone bought copied and returned to the store, or they make a mistake AT ALL, cancels your ability to play it sounds like idiocy to me. It seems like it should be a pleasant diversion not some fscked up nightmare of registration servers and copied CD keys. Maybe I don't understand the new math, but aren't we customers? Why would anyone put up with this crap?

      andy

    7. Re:You're wrong. by PriceIke · · Score: 5, Insightful

      True, but that's what hardcopies are for.

      True, but that is not an excuse. If you use a program, say Quickbooks, to manage your company's financial data, and then you want to get into your data, and you own a legitimately purchased copy of the software bought and paid for with your own money, you'd better damn well have access to your data whenever you damn well please, irrespective of the software company's wish for you to buy the $200 upgrade every other year.

      I did not buy the "license" to use this software until the software developer arbitrarily decides my time is up. I bought the fucking software. I should be able to use it however I want, for as long as I want, on any and however many computers of mine that will run it.

      I'm so sick of software makers restricting my freedom to use software the way I want to use it when I've paid for it. Same goes for DVDs. I'm SO SICK of sitting there waiting for the FBI, Interpol, Mossad, Secret Service, MI-6 and the Office of Navel Lint warnings that I've read time and time again. I want to skip them, dammit. Don't tell me what actions are and are not "permitted" by the disc. It's my fucking disc!

      Back to decaf for me ..

      --
      It's not a lie. It's the truth with lossy compression.
    8. Re: You're wrong. by Brad+Mace · · Score: 5, Insightful

      Holy Crap, do you work for valve or something? You seem to have been completely duped into accepting this notion of buying a license. Suckers like you are going to ruin it for everyone. If consumers accept this, we're going to see more and more software subject to cancellation on the whim of corporations. Perhaps more likely, when companies fold or even just get bought, we may be stuck with useless software. For me that is unacceptable, and where games are concerned it will push many people toward consoles where activation isn't an issue.

    9. Re:You're wrong. by miskatonic+alumnus · · Score: 4, Insightful

      ... and the government should pay you to read the entire governiing document for wherever you may live.

      You know, that's not a bad idea. Maybe it would give them some incentive not to pass so damn many laws. I've always heard that "Ignorance of the law is no excuse." Fine. Except for one teeny tiny little thing --- attaining knowledge of all the laws you are expected to obey is practically impossible for most people. One has to have (1) access to the information, (2) the time to peruse it, (3) the ability to read English (in the U.S.), and (4) the ability to understand legalese.

      Let me tell you a little story. I used to drop off/pick up my child at Kindergarten. The parking lot was usually packed, so I parked at the curb. Now, I was nowhere near an intersection, and there weren't any "No Parking" signs anywhere. As I headed back to the truck, a school janitor informed me that a cop had just told him that if I continued to park there, I would get a ticket. So, I conducted a little investigation.

      I went to the cop shop and made an inquiry. Why would I get a ticket? Exactly what ordinance was I in violation of? Well, one officer said "I think there is some rule about parking on a street adjacent to a school building (which I later learned was false). Another told me that maybe the traffic would be congested --- you could not park at a curb if there was less than 10 feet between your car and the other side of the street (that condition was not satisfied in my case.) So, in other words, none of them knew. However, I was told to consult the book of city ordinances, of which 2 copies exist in our town of about 20,000 people. I went to the library and looked it up. The book is about 1000 pages long. I asked how much they cost --- $800 per copy! Now, do the math. Most people cannot afford or will not purchase one of these books. This book is in the reference section of the library, so cannot be checked out. With 20,000 people and 2 public copies for viewing between the hours of 8am and 8pm, and a conservative estimate of about 1 month per person to digest the book, I come to a figure of about 833 years for each citizen to be familiar with its contents --- and that is just to learn the city ordinances. If we are to be held accountable to the law, our government needs to make it simple and brief and plentily available.

      Incidentally, after reading the entire corpus of ordinances pertaining to parking, I discovered that I was in the right after all, and photocopied the sections of the book for the occasion of receiving a ticket. Oops. Guess I broke some copyright laws there.

    10. Re: You're wrong. by abscondment · · Score: 4, Insightful

      You seem to have been completely duped into accepting this notion of buying a license.

      Duped into buying a license? Have you (legally) bought any software that wasn't licensed? Companies don't sell software; they never have. They sell the license to use their software. You don't own Windows, or Half-Life, or any other copyrighted software; you're bound by the license agreement, and all you own is what that agreement gives you. Obviously, if you're playing the game then you've already bought a license for your operating system. Console games too are mere licenses; you can't simply redistribute Halo 2, becuase it would be in violation of your license.

      Activation is what you have a problem with, and that exists because people are dishonest. Activation is an attempt to make the "cost" of pirating a game higher than the cost of actually buying--if you still think the games are too expense, stop buying. No, I don't like it either; just try not to confuse it with licensing. CDs are licensed. Movies are licensed. Some software is licensed. A license does not necessitate any "activation" in the terms which you spoke about.

    11. Re:You're wrong. by maximilln · · Score: 4, Insightful

      Yeah, the disc is yours, but the IP on that disc is given to you under terms of their licsence

      I wish people would get over the holier-than-thou ego trip that they get from invoking licensing.

      Face reality. A license is a fancy name for a rental concocted by lawyers to turn the breach of a rental agreement into a federal felony.

      Face reality. There is nothing real in an attempt to enforce a rental agreement of intangible material such as intellectual property. The software industry can't, in reality, license software any more than I can license to you a method to make biscuits. Either you sell it or you don't.

      Stop feeding the trolls/lawyers. Quit hiding behind licenses.

      --
      +++ATHZ 99:5:80
    12. Re:You're wrong. by DM9290 · · Score: 4, Insightful

      You can send them the game and they will refund the purchase price.

      Once you have notified them that they are breeching the original sales agreement at a minimum they can refund the purchase price, pay you damages for wasting your time, and come and retrieve their product at their own expense within a reasonable period of time (probably 10 days) or else you are in your rights to simply throw the product in the garbage and still get your money back.

      Alternatively you can also file a civil suit for misleading advertising and sue for actual and punitive damages. And just once I wish someone would.

      This notion that a software developer can sell you something and retain a residual right to change the terms of the agreement merely by offering you your money back is not supported in law.

      This type of activity is generally called extortion.

      You could even take the retailer to court as they are a party to the crime. The court merely needs to find that the retailer knew (or ought to have known) that the packaging was misleading and then the retailer is liable because the retailer knowingly displayed the misleading advertising.

      --
      No one has a right to their *own* opinion. They have a right to the TRUTH.
    13. Re:You're wrong. by maximilln · · Score: 3, Insightful

      Valve made it abundantly clear that you had to activate the product and made no effort to conceal that fact

      They're abusing the common perception of a product and misrepresenting a rental as a sale. People buy products. 99% of the population does not buy licenses. Even in geek circles people are generally of the mindset that, if you don't want to play online, you don't need to be online.

      It's all hogwash to feed the lawyers. There is no reality in licensing an intangible product. Either you sell it or you don't. Once companies begin to face reality then society will be a much better place. Rather than wasting their time (and our money) on these useless cat-and-mouse authentication schemes maybe they'll put thought into more effective and controllable distribution.

      The reality is: If you don't want someone to know something, DON'T TELL ANYONE. Once you tell one person you must face the reality that they may tell someone else. Sure, you can waste your life and everyone's time/money trying a legal pursuit... Or you can quit being a dumbass and decide that, if the IP Is really that important, you should keep your mouth shut.

      --
      +++ATHZ 99:5:80
    14. Re:You're wrong. by IgnoramusMaximus · · Score: 4, Insightful
      And twenty years of software sales says you're wrong

      I am too tired to join this Valve/Steam fray, especially that I had my fight in it already, days ago, even before this 20k account fiasco hit the fan. But this particularly illogical part of your argument caught my eye. Someone on ./ here has a great sig, something to the effect of "Lets eat more shit! After all millions of flies cannot be wrong!"

      You should ponder this in light of countless times in our history when far worse stupidities were accepted as "common sense" for far longer then 20 years by millions of people. Popularity and longevity of something does not have a slightest bearing on its validity and morality.

    15. Re:You're wrong. by dr.badass · · Score: 3, Insightful

      Why would anyone put up with this crap?

      People put up with it because the likelyhood that there will be an authentication problem is very small. Less than the chance of having some kind of hardware incompatability or glitch; something PC gamers already deal with all of the time, and gladly.

      Remember, the people that Valve is cracking down on are people who are too cheap to buy the game. They aren't customers, and Valve has little incentive to treat them as though they were.

      --
      Don't become a regular here -- you will become retarded.
    16. Re:You're wrong. by horza · · Score: 4, Insightful

      So you believe you'd have no problems buying a game and then using someone else's CD key? Hah!

      Uh? I do this with friends all the time with Half Life 1. We've bought more copies than we have people that play it. What's the problem?

      Fact of the matter is, there's no excuse to pirate this game, and Valve took the logical step that they can to protect their property. Don't even try to front like you've got any ethical ground to stand on.

      How is using someone else's CD key pirating the game if you've bought an original copy?

      The fact is that Valve have messed up big time. I don't know how they could throw away so much goodwill that they bought with HL1. Everyone who has bought HL2 will want to go online at some point, at which point they will need a valid key. What morons are still left in the software industry that haven't learned:
      * don't require the CD in the drive - much as your precious software is *your* baby, we have several hundred other bits of software just as important to us stacked all over the house
      * no hardware dongles - again, your software isn't the only one we use. Can you imagine trying to plug a dozen dongles into one parallel port, ignoring the usual screwing up of the printer
      * no online activation - we don't all have Internet, and those of us that do don't trust being able to connect to servers. Steam sucks, I've lost count of the number of times I couldn't access CS for days at a time.

      I'm going to hold off buying HL2 for a few months, and if they don't change their tune then I'm sure a new title will come out I can purchase instead.

      Phillip.

  2. It's still fair by bigman2003 · · Score: 5, Insightful

    I know that a lot of people will have huge problems with this.

    I still don't see why though- most people knew about Steam going in (everyone who tried to use the crack knew about Steam).

    Someday, circumventing copy protection won't be seen as a white-hat activity. But it will be seen as people trying to cheat others out of compensation for their work.

    --
    No reason to lie.
    1. Re:It's still fair by Kenja · · Score: 4, Insightful
      "Someday, circumventing copy protection won't be seen as a white-hat activity. But it will be seen as people trying to cheat others out of compensation for their work."

      How is trying to bypass a broekn and buggy overzellous copy protection system AFTER I've payed money for the prodyct cheating anyone out of compensation for their work? Downloading the game witout paying for it would qualify, but getting their spyware off my computer seems like a good thing to me.

      --

      "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
    2. Re:It's still fair by drinkypoo · · Score: 3, Insightful

      How is this flamebait? If we had an appropriate moderation option it would be (-1, Poor grasp on English) but this is clearly not flamebait. Why is it wrong to bypass a copy protection mechanism if you're not violating copyright law? Hint: It isn't. If I want a no-CD-check patch, it should be my right to use it. There's still a key that you need for online play.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  3. cd key? by demonbug · · Score: 5, Insightful

    I can understand someone who bought a real copy of the game using a no-cd crack so they don't have to have the CD in all the time (I do this for most of my games - I HATE having to swap CDs all the time), but using a cracked CD key? There really doesn't seem to be an excuse for this.

    1. Re:cd key? by zackeller · · Score: 3, Insightful

      Nobody who bought the game would use a cracked cdkey. That's the point.

  4. I'm torn by dougnaka · · Score: 5, Insightful
    I got the transgaming notice that I can download the latest with special half life 2 support, and I love all the half life games to date, but I like to buy games that I can *keep* and *own* and play on normally accepted terms. This scares me more and more away from buying the game.

    --
    My Linux Command of the Day site : LCOD
    1. Re:I'm torn by RsG · · Score: 5, Insightful

      Unfortunately, that's not strictly true. You need to have steam installed to play. Note that, after activation, you can play offline, but nevertheless the system takes away your control of the game; if valve goes under, or decides to arbitrarily ban you from multiplayer (which also requires steam to run), there really isn't much you can do. Also, if I'm reading the complaints correctly, they can remotely disable a "pirated" copy without the user's consent if steam is online.

      That last part scares me, since it indicates to me that the game has some sort of malware built into it, and because it would require valve to reenable wrongly disabled cd keys. Bluntly, I don't trust any corporation to find me innocent or guilty of any crime. That's a matter for the courts. I like halflife, but I kinda hope this doesn't catch on, or if it does become widespread, it gets shot down legally.

      --
      Erotic is when you use a feather. Exotic is when you use the whole chicken.
  5. And by "very small" they mean of course by Anonymous Coward · · Score: 4, Insightful

    ...that they have no clue how many legit customers were affected.

  6. michael: STFU by JohnGrahamCumming · · Score: 4, Insightful

    Just don't post crappy editorial comments like this:

    > People are discovering that when you buy any
    > product that is subject to "activation", you
    > haven't really bought anything.

    OK? That's the stupidest thing I've read on /. in a long time; so Valve decided that to attempt to crack down on piracy (and it's not as if we haven't seen lots of leaked games) they would force "activation" of the product, even for single player use. Boo hoo, and now some people got caught trying to stiff Valve. Cry me a river. Valve is a for-profit business selling a piece of closed-source software.

    In other news, michael buys car and is shocked to discover must buy gas for it continue working.

    John.

    1. Re:michael: STFU by Anonymous Coward · · Score: 5, Insightful

      Valve is a for-profit business selling a piece of closed-source software Valve isn't selling any software, they're selling the license. If Valve goes away, or the Steam servers die, or they decide to drop support for HL2 in a few years what then? I can still play my legally purchased copy of Quake and even Half-Life, but I know 10 years from now I most likely won't be able to go back and replay HL2. Michael's comment was perfectly valid. When you buy HL2 you're not purchasing anything tangible. Frankly I'm shocked at how many geeks I know who are OK with the fact that their $60 game will expire at some point in the future.

    2. Re:michael: STFU by Xemoka · · Score: 3, Insightful

      >In other news, michael buys car and is shocked to discover must buy gas for it continue working.

      Except this isn't like buying gas, buying gas would be a MMO(RPG) however in this case, people buy a product to only find out that they dont really have full rights to what they purchased.
      In reality it would be more like:

      In other news, michael buys a car, tries to take the govenor off and finds out that FORD (who he bought it from) says he can no longer drive it, and pushes a little button at head office to shut down the engine for good.

      So did michael ever really own it in the first place?

      Void their warrenty, void their abillity to play online while they use such a crack to disable the cd-check, but really, don't disable the single player, just because you feel they cheated you, I have a feeling I wont be getting this game because of these circumstances, even though i wasn't planning on buying it anyway. (not that i was going to pirate it, just not interested)

    3. Re:michael: STFU by over_exposed · · Score: 5, Insightful

      Story contents aside, why wouldn't michael just post that IN THE FORUM? I think the objection here essentially lies in his ego being so large to think that his opinion is so important that it needs to be in the article text as opposed to posting a comment like us underlings get to do. Forget about Half-Life, forget about steam - the editors are abusing their privilages by posting their personal comments where they don't belong.

      --
      "The object of war is not to die for your country, but to make the other bastard die for his." - Patton
  7. Violating the license for one locks you from all? by ivan256 · · Score: 5, Insightful

    So, you try to pirate Half-Life 2, and they lock you out from playing it... That's all well and good. But if you've got other products you've legitimately purchased through Steam you can no longer access those either because you tried to pirate Half-Life 2? That sounds like a great reason to never use Steam. If you ever do something they disapprove of with one of Valve's products you could lose access to hundreds of dollars of software that is completely unrelated.

    Why aren't they just blocking those users from Half-Life 2 instead of revoking (shall we say "stealing" since they like to mis-use the word too) ligitemately purchased licenses for other products too?

  8. HL2 by dewke · · Score: 5, Insightful

    I bought Half Life through steam and was pleasantly surprised by how smoothly it went. I was expecting a nightmarish problem judging by Valve's earlier problems with network security.

    However, regarding activation. Maybe if so many people in the "community" weren't so busy pirating the games Valve wouldn't need to go through these hoops.

    What I'm more concerned about overall is, what happens when people have their steam accounts stolen? How is Valve going to deal with that. I could probably use Visa to get my $59 back, but what a tremendous pain in the ass.

    --
    Oderint dum metuant
  9. Activation sux... by Sefert · · Score: 5, Insightful

    I bought HL2 the day it came out. The steam servers were so swamped that it took me over 2 hours to get the damn thing activated. Frankly, I do find the idea of being treated like a potential criminal every time I launch the game offensive. It's like having a store run a criminal record check every time you wander in to buy something. I'm not going to argue about the license - Valve certainly does have a right to protect their interests, but I'll certainly think twice once I see any product using Steam as a prerequisite to using it. They can do what they like, and me and my money just won't get involved. (btw - the post above about still needing the damn CD is right - what the hell for? If anything good could have come out of Steam it would have been able to stop having to swap CD's back and forth).

    1. Re:Activation sux... by DunbarTheInept · · Score: 3, Insightful


      If you have the CD, stick it in.

      Scenario 1:
      One CD drive on the computer.
      Try to play a game while playing a music CD as well.

      Scenario 2:
      Taking a laptop on a trip. Space is at a premium. Now you have to bring CD's of all your games just to activate them even though you installed their contents to your hard drive with full installations.

      Scenario 3:
      CD gets a scratch. Without CD keys, you just play anyway since you installed it already. With CD keys now you can't play until you wait to prove your case to the company, and get a replacement sent to you via snail-mail.

      --

      Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

  10. Good, 99.9% of them absolutely deserved it. by Assmasher · · Score: 3, Insightful

    I'm glad that Valve is 'cracking skulls.' Mess with the bull and you get the horns buddy.

    In all seriousness, Valve is an intelligent company and has most assuredly been very careful about this. Of course there are going to be mistakes, but out of 20,000 warez a**holes there's probably only a very VERY (to quote Valve) few people who actually purchased the game and then for some reason went out and grabbed a key generator when they didn't need one.

    That's very likely 20,000 less cheating bastards at Counter-Strike Source (leaving on a few million to deal with.)

    --
    Loading...
  11. Future Install? by don_carnage · · Score: 5, Insightful

    So, what happens in 5 or 10 years when you want to play the game and can't install it on a new machine because Steam is gone or has been replaced? I understand their attempt to thwart piracy, but perhaps they should try a different approach. Perhaps innocent until proven guilty?

  12. The $100 Question by jackstraw2323 · · Score: 5, Insightful

    What happens if I buy the game on ebay that somebody already played. Will steam not allow me since it's already registered to the previous user? More importantly what happens when VU shuts down valve and steam B/C profit margins aren't high enough or some other BS reason, and there are no servers to validate my copy? I don't want to buy a game that might not work in a few years.

    1. Re:The $100 Question by acceleriter · · Score: 4, Insightful

      So in other words, this activation/CD key stuff is just an end run around the doctrine of first sale.

      --

      CEE5210S The signal SIGHUP was received.

  13. Sorry, but it doesn't work that way by Sycraft-fu · · Score: 5, Insightful

    You can't just dictate whatever terms you want to people. They'd like ot pretend you have a contract with them. No, sorry, it's not. A contract requires an exchange of things (goods, money, whatever) and requires both parties to agree and sign. Saying "You agree by opening the box" isn't valid. Also contracts must be open to negoation. If you are leasing an apartment and disagree with a clause in the lease, you can strike it out, inital the change, and send it back to the management company. They are not required to accept these changes, but they have to negotiate it.

    EULAs try and do many things that are just unenforaceble. Basically they want the best of both worlds. They want it to be a physical good when it suits them, but a licensed product when it suits them. Doesn't work that way. When you sell a product on the shelf, with no contract signing, you are selling a good. Things like the doctrine of first sale apply, even if you write an EULA that says they don't.

    This is different from something like an MMORPG. Here there are two parts: the good and the service. The game they sell you is a good, and you are welcome to keep it, even if you never use it online. Their servers, however, are a service, you pay for the right to use them. Being a service, they can put restrictions on that without a contract, since if you don't like it, you are free not to use the service.

    Think if the logic Valve applied here was applied to a physical good, like a dishwasher. You go and pay for it up front, no contract, and take it home. Then, one day, it stops working so you call for warentee service. They say "Oh no, it's not broken, we just deactivated it. See you violated your license for using it, so we are turning it off. You'll need to go buy another one if you want to use it."

    That's how stupid this shit with the software is. It's not a service, it's a good. You are purchasing it with the expecation that oyu are able to use it as such. You can use it in any way you like, reverse engineer it, resell it, whatever. All you can't do is make a copy of it, or a derivitive work. Those are copyright infringement.

    Either way, I hope it blows up in their face. I can gaurentee I will not be buying a copy as a result. I'll stay with the Unreal Engine series, as Epic aren't assholes about things like this. Likewise, I'm recommending to all my friends that they do not purchase it.

    Should such a time come when Valve wises up and gets rid of this retarded protection, I'll reconsider, but at this point, there's no way they are getting my money.

    1. Re:Sorry, but it doesn't work that way by Samrobb · · Score: 5, Insightful

      Maybe you can answer a question for me, then:

      If I buy a book, I can then sell it to someone else. Doctrine of first sale, correct?

      If I buy HL2, but *don't* install it, I can then sell it to someone else. Again, doctrine of first sale. At this point, it's a product that I own; there is no licensing agreement, no contract entered into, etc.

      If I buy HL2, and *do* install it, then Valve (and other companies) argue that I've entered into a contract with them. As part of that contract, I have *lost* something - my ability to resell the product. I cannot sell my copy of HL2 to someone else without Valve's permission. Well, I guess I can still sell it - but because of the issue of registration, that particular copy of HL2 is worthless now, to anyone but me.

      Here's my question: how can Valve sell me something that is obviously a product, a physical good, something that can be resold and treated by law exactly as if it were book or a car or an iPod... but which later is somehow redefined or transformed into a license?

      It's as if the law considered a car a "product" only so long as you didn't start the engine; but as soon as you actually get behind the wheel and put the key in the ignition, you no longer *own* a car, but instead now have a "license" to drive that one particular instance of a car.

      --
      "Great men are not always wise: neither do the aged understand judgement." Job 32:9
  14. Boo hoo.. by Chicane-UK · · Score: 3, Insightful

    I've pirated a few games in my time.. and when a patch comes out and when I am no longer allowed to play it over the net because I am out of date, or they move to make some restriction that stops the juwarez monkeys from playing their game I don't bitch about it.. I accept it as the flip side to being able to play the game early or for free. Tough shit if I was too cheap to fork out the money for it!

    Kudos to Valve for having the balls to try and tackle the root cause of the problem.. combine cutting out the publisher and a pretty darn secure way of delivering games to people and we might yet actually see a reduction in game prices. They are hopefully setting the trend - combine that with not needing the CD to play the game either, and you have a winning combination IMHO. Not quite sure whats gonna happen though if my broadband net connection goes off for some reason?

    For the record I purchased the bronze package (cheapass I know.. never mind) about 10 minutes after Steam pricing packages were made available, and then at about 30 seconds past 'zero hour' when they were supposed to have enabled the HL2 authentication servers I closed and reopened Steam, unlocked HL2 and was playing in about 10 minutes.

    The game is awesome. I finished it this weekend and loved every minute of it.. those who haven't tried it thanks to some irrational fear of Steam or something really need to get over it and try it out.. you ARE missing out by not playing this game. Its the new benchmark quite frankly.

    --
    "Hey! Unless this is a nude love-in, get the hell off my property!!"
  15. Great Journalism there. by RocketScientist · · Score: 3, Insightful

    You said "People are discovering that when you buy any product that is subject to "activation", you haven't really bought anything." OK, let's play this game "You bought a product license, you haven't really bought anything". That's not a true statement: You buy the right to use the product, which is the good you paid for. It may not be the good you THOUGHT you paid for, but then again, you do read the end-user licenses, right? All product activation does is enforce the license. Oops...you don't want license enforcement. That's fine. Find another game then. The market will decide if this technology is a good idea or not.

    Umm...more likely, people are discovering when they steal a product with product activation, they haven't stolen anything useful. And later, when they try to cheat playing Counter-Strike, they'll find they can't play anymore. All in all, I don't see the problem here. I quit playing CS a long time ago because of the repeated wallhacks and other cheats, even though I found the game very entertaining. Part of the license compliance that's enforced by Steam is also enforcing anti-cheat measures. I'm 100% in favor of features that keep the playing field honest. And if it gives the guys at Valve more money, well, as far as I'm concerned they've earned it.

    Unlike the vast majority of the people here who don't like Steam, I actually do believe in giving people money for what they produce. I think people deserve to be compensated for their work. I don't think you have the right to deprive people who want compensation for their work of that compensation. And I think the "but I don't like swapping CD's" argument is thin, at best, and more likely it's an outright lie. It's a stupid argument all the way around. If you want to listen to a CD while you play the game, CD-ROM drives are what, $20? Here's a nickel, kid, buy a real computer.

    1. Re:Great Journalism there. by Godeke · · Score: 3, Insightful

      I would agree with many of your statements. I have not bought Half Life 2 and will not buy it because of a prior experience with activation based gaming. I dropped a small amount to Real when they came out with Real Arcade. I downloaded a small number of games and played them off and on. Finally, the computer failed and I replaced it. Tossed the old drive in the new machine and found the games didn't work. Called Real and they told me to get bent (short form). Turned out that the games are hardware locked and replacing your hardware invalidated all game purchases. (This was near the product launch, have no idea if it is still so daconian.

      So yes: you "bought" a license. Live with the terms. And vote with your wallet, hopefully *before* you get burned.

      In my opinion, however, the posters statement you quote is a true statement. You didn't buy anything, you *rented* it, and there is a big difference between buying and renting. People should be aware of that difference. A sticker on the box of HL2 that says "you can play this game until: (we go out of business|decide you can't|want to force an upgraded version on you)" would make that a bit more clear.

      --
      Sig under construction since 1998.
  16. Re:Michael's whining is irrelevant by Lisandro · · Score: 4, Insightful

    Fine, but the thing is you don't know that until you open the damn box. This is the root of the problem. You go purchasing a game, you purchase a game, come back home having purchased a game and find out you actually got a licence agreement instead.

    Again, this is fine on Steam. It's not on a boxed game.

  17. All right, fine: What's the solution? by jayhawk88 · · Score: 4, Insightful

    People are discovering that when you buy any product that is subject to "activation", you haven't really bought anything.

    What the hell do you expect them to do then Michael? Is Valve just supposed to put up with tens of thousands of people playing their game without paying for it? So does this mean I can find some way to hack the Slashdot premium membership database and just start giving away premium memberships to whomever wants one? Would that be OK with you?

    I understand that activation probably isn't the best method to handle this problem, but right now what's the better solution? This isn't some enterprise-level database you can just open source and start charging for support. Nobody needs a maintenance contract for HL2. A company like Valve has to try and keep their product from being blatently stolen.

  18. Re:CD hack? by harrkev · · Score: 4, Insightful
    The ideal solution would be one in which the purchaser controls where and how they use the product for which they've paid money, while preventing unauthorized users from doing the same. Valve seems to have nailed a lot of actual piracy with the method they've chosen to use, but they've also impacted some legitimate users as well.

    Actually, the ideal solution would be for everybody to be honest and buy the games that they play! But instead, people have the attitude that they have the RIGHT to have something that they have not paid for. This leads to a few possible outcomes.

    1) The company does nothing. They loose sales. Bad for them.

    2) The company builds in DRM. This causes consumers to complain. Bad for us.

    3) In addition to the DRM, the company lobbies for laws cracking down on "copy technology." Of course, these are a "BFG-900" which, in addition to having some affect on the pirates, has the side-effect of causing a lot of collateral damage do the honest consumer. Bad for us.

    4) The company does what Valve did and disables cracks. The is another "BFG-9000" which hurts the pirates, but also causes some collateral damage to a few honest users. Users complain, bad for us. They also get a black eye in their reputation. Bad for them.

    In short, if they do nothing, they are screwed. If they do something, everybody complains and they may be screwed (depends on how much people complain).

    To those who pirate games: If you don't like DRM and the DMCA, look in the mirror for the reason that we are stuck with those. If you want to change the world, start with the only person that you CAN control: yourself.
    --
    "-1 Troll" is the apparently the same as "-1 I disagree with you."
  19. Sorry, but killing em all ain't right by Anonymous Coward · · Score: 4, Insightful

    I will not purchase HalfLife 2 at this point. I had intended on purchasing it in a few weeks (after a system upgrade). This Steam thing puts all the cards in the hands of Valve. If they miss identify behaviour on your part, they can literally "unsell" hundreds of dollars of software in the blink of an eye. Now, of course, they will not refund your purchases, they will gladly keep that. I do not condone the theft and use of Valve's software, but I also am getting really tired about the "terms and conditions" that companies are giving themselves. Software should be treated no differently than any other form of purchase. Companies should not be able to give themselves super-judge powers, that in the blink of an eye can undo all purchases which have been done with that company. Kick the illegal software out, most certainly. But also kicking out legally purchased software, is not right.

  20. Sir, would you kindly allow me to use my software? by D.+Book · · Score: 5, Insightful

    The trouble with product activation is that it's implemented in such a painless and convenient way (in the majority of cases, where it works properly) that people fail to see this process for what it actually is: repeatedly asking permission from the manufacturer to use the product you purchased, after you purchased it. It seems the process is too automatic, too obscure not only for Joe User, but surprisingly, technically literate Slashdot readers who you'd normally expect to understand abstract threats to their freedom.

    Perhaps if people had to actually speak to the company and say the words, "could you please activate my software?" and say it a few more times for other software packages, and a few more times after reinstallation, it might hit home. Perhaps if they had to wait on hold for thirty minutes, desperately seeking permission to use the software they purchased, it might sink in. Perhaps if, in a fit of nostalgia they decide to reinstall an old game only to be dismayed they can't play it because the activation system no longer works and no patch is available, they will get the message.

    Indeed, whenever I've had to phone Microsoft to activate Windows XP, or Intuit/Reckon to activate Quicken, it's not the annoyance of being put through a five minute exchange of serial codes that sticks in my mind, but the more profound emotion of resentment of being put in that situation in the first place. I resent having to obediently request permission to use something I'd spent hundreds of dollars on. I resent having to repeatedly ask permission during the life of the product, according to criteria set by the company. I resent not knowing if I'll still be able to use the software a few years down the track. I resent that many of my friends, who paid nothing for their pirated/cracked copies, don't have to suffer the same indignities or worry about such things.

    The most important issue about activation is not whether it's convenient or inconvient, but the way it fundamentally changes the relationship between the customer and a company selling proprietary software. For the life of the product, the customer is now dependent on the company to repeatedly affirm the most basic right of any software user. Not to peak at the software's source code or modify it, but simply to run the program they purchased legitimately.

  21. Re:Who? by retro128 · · Score: 3, Insightful

    It's very different. The entire game is on my hard disk, and only works after I authenticate a valid key with Steam. Why the hell should I have to dig out the CD? People who bought the game directly on Steam don't have to deal with that.

    And suppose you could take all of your carts and load them into memory on your GB. How would you feel about still needing to haul the carts all over the place when the data already exists in the box?

    --
    -R
  22. Is reselling Half Life 2 OK under this license? by Zhe+Mappel · · Score: 4, Insightful
    I wish I had considered your argument previously, as I regret my purchase of HL 2 now. Like other hard core players, I just marched out and bought it, thinking, Here's quality!

    But the game itself is woefully overrated. I'd say, "Off to eBay with this," but who knows whether HL 2 will work if it has to be reactivated by a new owner?

    HL 2 suffers most from being broken and from a fundamentally bad design choice. The STUT-STUT-STUT-STUT-STUT-STUTtering of dialogue at the start of virtually every new scene is something Valve will have discovered in testing, but obviously (and arrogantly) shipped anyway to get Xmas sales. The Source engine has big memory management problems.

    Then there are the long, painfully slow load times, one coming every 10-15 minutes, and lasting around 60 seconds. Levels are split at arbitrarily unidentified points, so you never know when you're going to get hit with another minute-long delay--or make that 2-3 minutes, if you decide you want to go back to explore or find supplies.

    HL 2 definitely has moments of brillliance. Fighting giant striders is interesting, and skimming along water reservoirs in your Road Warrior-style craft is fun for a bit. But it is far from being the masterpiece that the sold-out gaming press has blathered on about.