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Do-Not-Call Registry Coming to Canada

The Fred writes "The Globe and Mail reports that the Canadian federal government is looking to devise a national do-not-call registry to match the US attempt. Issues regarding the impact on charities are being analyzed."

37 comments

  1. hiddle poolder by Anonymous Coward · · Score: 0

    Mod up plz

  2. Charities probably will be ok by OAB_X · · Score: 0

    I dont know about you, but I have not had a charity call me up asking for money. And even if they did, I probably wouldnt give them money. Why? Because there is no way to know that that person is legit or not. At least with fundraisers and door-to-door people, who can at least present proof of ID.

    And if the Heart and Stroke foundation or Variety Village called me up just as I was sitting down to dinner, it is quite unlikely that I would buy anything from them, as they just royally pissed me off. I might give it to the Salvation Army instead, or the Daily Bread Food Bank.

    1. Re:Charities probably will be ok by Anonymous Coward · · Score: 0

      I dont know about you, but I have not had a charity call me up asking for money.

      Come to Mississauga. Every other week, I get a call from the Shriners, or the Peel Police, or Heart-and-Stroke, or Canadian Cancer Society, or some other charitable organization asking for pledges. This despite being told repeatedly that I would not like to receive these types of calls.

    2. Re:Charities probably will be ok by Anonymous Coward · · Score: 0

      The "Peel Police"?

      Is this the group formerly known as The Avengers?

    3. Re:Charities probably will be ok by Tanktalus · · Score: 1

      To be honest, since moving away from Toronto two years ago, the number of unsolicited calls have dropped significantly. I like the idea, it's just as strong of a motivator for me to worry about where I currently live.

      That said, I can completely understand your point - calling me during regular supper hour is just plain annoying. (Having supper at 8 or 9PM is more understandable interruption.) And, as it's your money, you can choose your basis for supporting/not supporting causes completely as you see fit.

    4. Re:Charities probably will be ok by OAB_X · · Score: 0

      Maybe they realize that trying to solicit money from people in Scarberia (aka Scarborough) is not a worthwhile endevour. Though since moving down town, I have yet to get a single call from a telemarketer. In Scarborough I got about 4 telemarketer calls a year. So, to me, the whole telemarketer thing is way overrated.

      What is the deal with the police department calling you? The only calls I got from the police was when they did their automated security bulliten thing that they send out over the phone system to warn people about purse snatchers and such.

      I tend to think though that the telemarketing situation is rather overblown. If you hate them that much, just get that 70 dollar radio shack box that you plug into your phone that kills automated dialer phone calls. It probably works better then a do not call list, and costs much less money. After all, the dnc list will come out of taxpayer money, which we pay too much of already.

    5. Re:Charities probably will be ok by Anonymous Coward · · Score: 0

      I generally call them the guys that punched me more than thirty times and broke my jaw when I dared to ask them why they were cuffing me. A fun bunch of guys...some of the worst police in Canada.

    6. Re:Charities probably will be ok by 91degrees · · Score: 1

      After all, the dnc list will come out of taxpayer money, which we pay too much of already.

      Surely it doesn't cost $70 per person.

      It would make sense to charge telemarketers for the cost of running it. Since it would make sense, I seriously doubt this is how its actually funded.

  3. Will this stop annoying autodialers? by mopslik · · Score: 1

    I swear, this is my biggest source of ire. At least once a week, I get a call from some autodialer. Even worse, I'd say that 3/4 of the time it fails to connect me to an operator, and just hangs up after 20 seconds.

    Nothing like running for the phone, only to get dead air and a "click".

    1. Re:Will this stop annoying autodialers? by kilrogg · · Score: 1

      The quarter of the time that it connects interrupt the person on the other end and tell them to move you to their internal do not call list. Also try the CMA do not call list. I did both of those and the daily (I didn't answer most of the time) auto dialler calls I was getting to my cell phone stopped. I haven't had a single one since.

    2. Re:Will this stop annoying autodialers? by mopslik · · Score: 1

      tell them to move you to their internal do not call list

      Yeah, I've done this quite a few times. I keep one of those lists by the phone that runs you through all of the things to say, regarding call lists, parent-company lists, etc. It's had a bit of an effect, and has reduced the number of calls I get, but I still get too many for my liking. Maybe I've pissed somebody off, and they're signing me up. Who knows?

      Also try the CMA do not call list

      Well, I moved into the new place in June, and added my new number/address to their "don't mail/fax/call" list, but haven't seen much from that yet. I know it takes a while to kick in, but several months is pretty long. At the last place, it only took about 3 weeks.

      Another thing that I get is callers asking for some random name (changes each time), and when I tell them that nobody by that name lives here, they immediately start with the "Well, maybe you'd be interested..." pitch. I don't know if they're doing it as a "we didn't call *you*, but got *you* on the line anyway" type defense.

      A third thing I often get is messages left on my machine, offering mortage rates/vacations/etc. if I "call the following number". I don't know if this is related to the autodialers or not. If a machine is detected, leave the message. If a person answers, hang up. Maybe.

      Sucks, in any case.

    3. Re:Will this stop annoying autodialers? by 91degrees · · Score: 1

      Another thing that I get is callers asking for some random name (changes each time), and when I tell them that nobody by that name lives here, they immediately start with the "Well, maybe you'd be interested..." pitch. I don't know if they're doing it as a "we didn't call *you*, but got *you* on the line anyway" type defense.

      It's usually just outdated information. I've had one on occasion someone had the name of the previous owner of my parents place and she hadn't lived there for 10 years.

      Presumably they have part of their script to handle this.

      People offering me cheaper calls never seem to be able to handle the response, "I don't have a phone", "no, nobody lives at this address", "will you deliver to tunisia?", or other obvious lies.

    4. Re:Will this stop annoying autodialers? by Famanoran · · Score: 1

      errr....

      see, are you sure you don't have a stalker?

  4. Charities by alexo · · Score: 1


    > Issues regarding the impact on charities are being analyzed.

    So if a group decides that they solicit for a "noble cause"(*) they can bother me whenever they want?

    (*)
    Miracle Max: You got any money?
    Inigo Montoya: Sixty-five.
    Miracle Max: I've never worked for so little. Except once, and that was a very noble cause.
    Inigo Montoya: This is noble, sir. His wife is... crippled. His children are on the brink of starvation.
    Miracle Max: Are *you* a rotten liar.
    Inigo Montoya: I need him to help avenge my father, murdered these twenty years.
    Miracle Max: Your first story was better.

  5. Yay Eh! by Fr05t · · Score: 1

    *please see subject*

  6. So... ? by deemaunik · · Score: 1

    The Do Not Call list has a good premise, but it's under the grounds of being fucked with, and considering all our legal battles, it's still in the works, isn't it? Hopefully it'll do Canada better than it's done in the States... but... with all the red tape, I've hardly received less calls. Shit, most are from the services I'm subscribed to offering me more of their crap. Jimmy Joe Bob in bumfuck Idaho telling me I can save twelve cents on my long distance bill isn't as irritating as my phone company calling me and telling me I can do the same if I switch plans. I've cancelled services more than once for that shit.

    1. Re:So... ? by renehollan · · Score: 1
      Verizon trying to sell me DSL at $19.95 a month, when I already have a static IP Advanced Data Services DSL link from them (at around $35/month) to my ISP of choice (Blargh! at about another $35/month) is worse. (At least VoIP saves me that and more).

      You'd think that their left hand would know what their right hand was doing. You'd think wrong.

      --
      You could've hired me.
  7. CMA already has a do-not-call list by perp · · Score: 2, Informative
    The Canadian Marketing Association has had a do-not-call registry for a while now and it works pretty well; it has worked well for me anyway.

    They are pissed off that marketeers who do not belong to their organization are not required to do the same.

    --
    There are two kinds of sysadmins: paranoids and losers. I'm both kinds.
    1. Re:CMA already has a do-not-call list by tikoloshe · · Score: 1

      I have used this and it works. It also works for all those junk-mail flyers addressed to "Occupant" or previous tenants.
      On a similar note, I received a telemarketing call from one of the Big Banks (tm), CIBC actually, and when I asked that I be put on their Do-Not-call list the saleswoman was very helpful and gave me instructions on how to be put on the CMA DNC list. Actually made me want to do business with them, except I won't respond through those channels.

      --
      --
  8. You can have my phone number... by rangefinder · · Score: 2, Insightful

    ... when you pry it from my cold, dead Nokia.

    I'd love to see a do-not-call registry in this country. However, given the track record of this government, I'll make the following not-so-bold predictions:

    • If they say it will cost hundreds of millions of dollars, it will cost billions. Even in Canadian currency, that's a fair sum.
    • Because of the glacial pace of operations, the registry will be so out of date as to be useless.
    • Random chunks of the database will be carelessly left within public view.
    • The work of creating the database will be given to firms which have traditionally been financial supporters of the party.
    • The database will be deficient in some fundamental way, e.g., it won't be able to handle multiple numbers for individuals, and correcting this will cost millions more.
    • If the office handling the registry is outside Ottawa, it will be in a riding that elected a member of the party.

    I could go on; colour me cynical. Far better than a "do-not-call" registry would be an "okay-to-call" registry. Why should I have to opt-in to prevent intrusive calls? If you want to receive unsolicited phone calls, you should jump through the hoops to get them, rather than others doing so to prevent them. The last thing I want to do is give this government my phone number. Let's not even start talking about filling out a census form....

    1. Re:You can have my phone number... by denis-The-menace · · Score: 1

      And it will be modelled after our Gun Registry that was supposed to have cost $1m

      --
      Obama's legacy: (N)othing (S)ecure (A)nywhere and (T)error (S)imulation (A)dministration
    2. Re:You can have my phone number... by Anonymous+Luddite · · Score: 1


      If they say it will cost hundreds of millions of dollars, it will cost billions. Even in Canadian currency, that's a fair sum.

      You mean like our 2 billion dollar gun registry?

      Advertised cost 2 million. Actual cost? who knows, we're still counting...

    3. Re:You can have my phone number... by Anonymous Coward · · Score: 0

      And it will be modelled after our Gun Registry that was supposed to have cost $1m

      That's not true! It was supposed to cost $2m. And it's only 500 times over budget, a new record in mismanagement.

    4. Re:You can have my phone number... by Tomic+B24CD · · Score: 1

      I dont think it is a fair comparison, Canadian gun legislation and the do - not - call list. Gun legislation was rushed (starting dec 6th 1989) and was advocated by a small gorup of women. The only opposition to gun legislation was Alberta and hunters in BC. The opposition to the do - not- call list is commercial and carries more weight than a bunch of redneck. this legislation will take much longer and cost much more, though no advertizing will be neccisary, that would be counter productive. Government research on this topic should be to carry a national referendum, via telephone. This would give them their list and the concensus of the population

  9. It will have Loopholes big enough to by denis-The-menace · · Score: 1

    It will have Loopholes big enough to run politicians and banks through.

    --
    Obama's legacy: (N)othing (S)ecure (A)nywhere and (T)error (S)imulation (A)dministration
  10. How odd. by FFFish · · Score: 1

    The Direct Marketing Association already runs a do-not-call list. I've used it. Getting one's name on it is good for about three years. All DMA members seem to respect it; the only unsolicited calls I get now are from two or three local charities; perhaps a half-dozen calls over a year.

    Can't see the need to organize this at a government level, given how successful the DMA dnc list is.

    --

    --
    Don't like it? Respond with words, not karma.
  11. Calls from US to UK by Anonymous Coward · · Score: 1, Interesting

    I live in Britain, and I'm on the UK "telephone preference service" list which works reasonably well. Most of the calls that I now get are from the US, trying to sell me "£1300 off a holiday in Florida". They can do this because I'm not on the US "Do not call" list and they can ignore the UK version. What I'd really like to do is to get my UK number on the US list, but the web site doesn't allow me to enter all of the digits. Does anyone have any suggestions?

    1. Re:Calls from US to UK by TheSpunkyEnigma · · Score: 1

      I would say since the call is terminated in Britain that they should be liable under Britain's laws.

      In the states we're used to this kind of problem between states, guess that's why we have a federal goverment to work out the interstate issues.

  12. Telemarketers for charities == phone spammers by tomhudson · · Score: 2, Informative
    Come to Mississauga. Every other week, I get a call from the Shriners, or the Peel Police, or Heart-and-Stroke, or Canadian Cancer Society, or some other charitable organization asking for pledges. This despite being told repeatedly that I would not like to receive these types of calls.

    The overhead for telemarketing for charities is horrendous - something like 60 - 90% goes to the telemarketers. Avoid them at all cost.

    And for those who don't believe it, here's a link http://http//www.forces.org/evidence/files/bryden1 .htm

    MP's Report
    Canada's Charities: A Need
    For Reform

    John Bryden, MP
    Hamilton-Wentworth
    October 1996

    ...snip ...

    In early January CBC's Marketplace did an excellent report on the high cost to charities of using telemarketing firms. These are companies which specialize in telephone solicitation.

    ... snip ...

    Not all the lines were filled out on the 1994 form but for 1992 they were. Here we find a total of $2.6 million was raised for a 77 per cent fundraising cost of about $2 million. The fee paid to "fundraising agents" was $1,350,621.

    ... snip ...

    Examples are easy to find. Goals for Youth of North York is dedicated to help in school dropouts. Its T3010 form shows that in 1993 it paid an outside fundraising agent $84,194 while raising only $102,857.

    In 1994 the Metro Toronto Branch of the Victorian Order of Nurses (VON) spent $132,385 to raise $168,779. Indeed, given that the VON is fully funded by government to the tune of more than $15 million, it is not at all clear why it should be seeking donations from the public, or receiving them from the United Way.
    Nothing has changed since the report was issued.

    Simple rule of thumb - donating to telephone solicitors just encourages them, same as other spammers.

  13. Fixed link by Sepper · · Score: 1
    --
    I live in Soviet Canuckistan you insensitive clod!
    1. Re:Fixed link by tomhudson · · Score: 1
      slashcode keeps putting in random spaces (supposedly to keep people from doing the old page-widening posts). Others have commented on it too. For a while, I thought it was an artifact of font-handling on linux, but it doesn't happen elsewhere.

      Oh, well ... maybe one day they'll fix it.

  14. Make them pay by Anonymous Coward · · Score: 0

    Many years ago, I was working in a group that did telephony features for telephone switch.

    At a brainstorm meeting, I suggested that we make the following feature:
    [solicitor] - Hello, this is Bob from Gratton enterprise. May I speak with Mr. Méo please?

    [Méo dials *44 and hang up ]

    [telephone switch]: The user's time is important and as requested a fee of 20$ for the first 3 minutes and 5$ for any additional minutes.

    Please press 1 to accept.
    Otherwise, please remove his name and number from your list or next time you will be fined and automatic 50$ charge...

    If the solicitor still wants to talk to him, the phone rings again...

    But for some reason, I was told that our clients wouldn't like it, since they're biggest client were solicitors... ;-)

  15. The rest of the truth ... by GISGEOLOGYGEEK · · Score: 1

    What most people don't know is that in Canada, there is already federal laws that are meant to protect people from the bastard telemarketers.

    If you inform them not to call you, they are required to not call you for a period of at least 3 years!

    BUT

    No one enforces the law. No one spreads the word that the law even exists.

    So, I usually remind the bastards that I have told them not to call, and that they are breaking the law. If its a bank trying to sell credit card insurance I get particularly nasty and tell them that I'll be cutting up my card and moving any money I have with them to ING Direct.

    But mostly, I just don't answer the phone if caller ID doesn't show a name.

    --
    George Bush + Linux = "I will not let information get in the way of the fight against Windows"
    1. Re:The rest of the truth ... by 91degrees · · Score: 1

      But mostly, I just don't answer the phone if caller ID doesn't show a name.

      That's fine for some people. It's a bit of a nuisance if you want to receive a subset of phone calls from people who withold their number. For example, I often get called by agents for potential employers.

      Perhaps telemarketers should be obliged to have a number that shows up. Preferably something with a consistent area code.

  16. Here's why it takes months by WombatDeath · · Score: 1

    I briefly worked for a telemarketing company (a vacation job while I was at university - don't hate me; I'm not really evil). Every day my colleagues and I would be given a very large, very worn book of names and phone numbers, and would spend a few hours interfering with the lives of the people within.

    I've no idea how frequently these books were replaced, but it didn't happen in the two months that I was working there. There was no training to speak of; if you'd asked not to be called again you would have been assured of our compliance and then called a week or two later by the next poor fool who was given the book.

    This was eight years ago and perhaps things have changed. But most likely they haven't, and the reason it takes months is that the telemarketers have yet to enter the twentieth century.

  17. Simple solution by AstroSurf · · Score: 1

    Make a law that says:

    THE 'DO NOT CALL' LIST IS THE *PHONE BOOK*!

    Attempting to post that got me:

    Lameness filter encountered. Post aborted!
    Reason: Don't use so many caps. It's like YELLING.

    But what if you _are_ yelling? And have been doing so for decades.

    --
    Astro
  18. No enforcement by RehabDJ · · Score: 0

    Like most concepts the U.S. brings out to make the common people think they are being protected, it isn't enforced. Just like the CAN SPAM bill signed by King George. Are you getting less SPAM? Now the government is allowing cell phone numbers to be sold to telemarketers. Where is the government when I go over my minutes? Same place as with my land line. Remember, in the U.S., the do not call list does not apply to charities and political contributions. Amusing how they equate themselves to a charity. Most receipients of charities don't have full health coverage.