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SMS Text Messaging & Youth Debt One

securitas writes "The New York Times' Lisa W. Foderaro reports on the impact of SMS text messaging and resulting debt on America's youth. The predictable but seldom-considered effect of the recently available technology combined with the social role instant messaging and SMS play are leading to bills that youth and parents alike can't afford. 'Many high school and college students accustomed to sending unlimited instant messages on their computers do not adapt easily to text messaging's pay-per-message format, and end up with unexpectedly high bills' ranging from $300 to $800 per month. One school principal says that 'many students were blindsided by costs associated with text-messaging and other features, like customized ring tones"

45 of 471 comments (clear)

  1. In the Philippines by Pao|o · · Score: 2, Insightful

    In the Philippines we've (kinda) solved this problem by having prepaid SIM cards. They make up the bulk of accounts in my country seeming most of population can only pay on a staggered/installment basis. Maybe America's youth should do the same.

    1. Re:In the Philippines by frisket · · Score: 2, Insightful
      "Bills"? What bills fer fuxsake? Everywhere else in the world, kids cellphones are on a "pay as you go" basis, where you buy prepaid credit in any corner store. It's impossible for anyone under 18 and not in full-time employment to get a monthly-bill phone, for blindingly obvious reasons.

      Only complete and utter congential cretins like the US telcos would think of giving monthly billable credit to kids. Hardly surprising that the economy is falling to pieces along with the social structure :-)

      Will the last person to leave the USA please turn out the lights?

  2. Responsibility by AlexTheBeast · · Score: 5, Insightful

    Wah, wah, wah.

    You could say the same thing for cell phones in general.

    I had to "work-off" my long distance phone bills in the BBS days...

    You set the limits as a parent... and if the kid goes over it, he/she pays.

    It's called growing up.

    1. Re:Responsibility by beagle · · Score: 5, Insightful

      Yup. I mean - oh, the horror of learning that things in life really aren't free!

      This is a story?

      PS - there was an article in the local paper recently about how "the fees add up fast." Indeed they do, and this is why I don't have many of these monthly-fee services.

    2. Re:Responsibility by nanosmurf · · Score: 2, Interesting

      In July, I caught my twit of a summer-student/intern severely abusing her internet privileges. I couldn't fire her because she was a short-term contract employee and some other HR-policy crap. My first response was to cut her off, so I blocked all the IM traffic coming out of her computer. I gave her a what-for and put a parental blocker on her machine (she still needed some access to the net to do her job). She thought she was being secretive about the whole thing and HER FIRST RESPONSE was to pretend to type and work, all the while diddling her cell phone under the desk. When she switched to her cellphone she would spend ALL DAY msn'ing back and forth with her pals. I was rightly pissed off at first. There was nothing I could do unless I could prove it, and I couldn't prove it without violating a bunch of organizational privacy rules. But all was right with my world when she vapidly proclaimed at the lunch table one day that her recently arrrived monthly phone bill was roughly equivalent to her monthly pay. Easy come, easy go.

      And she just didn't get it.

      Still, it was quite a waste. Soured my opinion of summer-students all around.

  3. Shocking truth by DaKritter · · Score: 3, Insightful

    Commercial services may cost money!

    Shock horror.

    1. Re:Shocking truth by ahknight · · Score: 5, Insightful

      It's not even that, it's that they're using it wrong, too. For instance, with Sprint I can pay $10/mo. and get unlimited SMS messages. For $10. Screw this $800 crap, with just a little planning and a little forethought they wouldn't pay more than $60 a month for the whole package.

      It's just another sign that people are stupid.

    2. Re:Shocking truth by thegenerousjew · · Score: 2, Insightful

      The above post is modded insightful. Will I be modded insightful or funny for pointing out it should be modded funny and not insightful?

      --
      Time is an illusion, lunch doubly so.
    3. Re:Shocking truth by penguinoid · · Score: 3, Insightful

      Commercial services may cost money!

      Wrong. Or did you mean to say, "Commercial services may be expensive." It may be splitting hairs, but sending SMS messages costs almost nothing but is grossly overpriced. For no reason other than that it is usefull enough that people will pay anyways. Ahh, the free market at its best!

      --
      Don't waste your vote! Vote for whoever you want, unless you live in a swing state it won't matter anyways
  4. one simple solution by kraut · · Score: 5, Insightful

    Pay as you go phones. Pay for the credit upfront, and when it's used up, you stop until you can buy more from your pocket money.

    --
    no taxation without representation!
    1. Re:one simple solution by Seumas · · Score: 5, Insightful

      I'm 27 and I don't own a cell phone. I never have. I've only used one a few times. I'm a software engineer for a big corporation required to provide 24x7 responses. To that end, I wear a $10/mo company-paid two-way pager.

      Carrying a cell-phone around strikes me as needless baggage and excessive availability. I prefer not to have to be reachable by every human being on earth every moment of every day. I'd like to consider my time sipping a coffee and reading the paper in the local cafe on a Saturday morning as _my_ time. Nobody should ever need to reach me so urgently that I need to carry a device that would permit disruption of that.

      I understand why UPS drivers need a cell. I understand why cab-drivers need to. I can even understand why a CEO or an IT manager might. But beyond that, it's just a frivolous toy. Children managed to keep in touch with their parents and let them know where they were and what htey were doing for decades prior to this without posessing cell phones.

      If I had a child, I can't imagine them providing any viable excuse as to why I should purchase a cell phone for them and pay the bill. And as their parent, I would not let them get one and pay for it themselves for the simple fact that I want to avoid them putting themselves into debt before even seeking out college loans a few years down the road.

      Why six year olds and fifteen year olds are carrying them around like a house-key is beyond me.

    2. Re:one simple solution by zakezuke · · Score: 4, Insightful

      If I had a child, I can't imagine them providing any viable excuse as to why I should purchase a cell phone for them and pay the bill

      1. Payphones are not everywhere anymore. Even when I was in school there was only one payphone on campus for grades 7-12. Now there is none.
      2. Collect calls cost an arm and a leg. After getting a few "come pick me up" calls I was in awe.
      3. Calling cards don't always work in payphones.
      4. You can often get a family plan with unlimited airtime between family phones.
      5. Safety

      I'm not saying that getting a cellphone for a kid is the right choice. But there are good reasons why one may consider it. I went with a pre-paid phone for my nieces. "Come pick me up" cost 25-55cents and there was no chance in hell there would be a charge above and beyond what was pre-paid.

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
  5. News! by Erwos · · Score: 2, Insightful

    People make stupid financial decisions! Story at 11!

    There's really no excuse for this kind of thing except sheer stupidity. I know that Sprint allows unlimited incoming/outgoing SMS messages for $10 a month. This is really no different than a kid running up their parent's credit card a buck a shot to $400, when you get down to it.

    As for me, I can't really even imagine sending and receiving 300 SMS messages a month, let alone the 3000 that these kids seem to handle with ease. Maybe I could do it with a Sidekick, but damn, not with a regular cell phone.

    Stupid semi-OT question: does anyone have any experience with buying a T608 on eBay and getting Sprint to set it up to work with the network? Any experiences on how good a phone it is in general?

    -Erwos

    --
    Plausible conjecture should not be misrepresented as proof positive.
    1. Re:News! by Hognoxious · · Score: 2, Funny
      Did it really cost a company anywhere near $400 for one person's SMS habits?
      I seem to have missed the memo about federally mandated limits on profit margins. Could you forward it?
      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  6. In A Related Story... by da3dAlus · · Score: 4, Insightful

    Makes me think of this one: "Economic Woes and Dismal Math/Science Scores: Related Deficits?"
    To be blunt, it really makes me think that most of America's youth is too stupid to know that X messages @ $0.yy ea = $lots'ocash.

    --

    Sometimes I doubt your commitment to Sparkle Motion.
  7. Pay to recieve SMS? by MPHellwig · · Score: 5, Insightful

    So , if understand this correctly,in the US you have to pay for sms you send and recieve,even without knowing that you wanted to recieve that message?
    Do you guys also have to pay for recieving post (with a stamp)?

    1. Re:Pay to recieve SMS? by Anonymous Coward · · Score: 5, Interesting

      Recieving mail is free. Most cell phone plans, recieving text messages is free, sending costs. However, kids will use them at school like IM clients, so they can talk to their friends without the teacher noticing (I'm in High School, I see it a lot). They'll hold the cell phone under the desk, and talk back and forth. Having gotten used to IM responses, short messages are used. $0.10 for "LOL" is excessive in my mind, but they don't seem to realize it (until they get the bill!)

    2. Re:Pay to recieve SMS? by gstoddart · · Score: 3, Informative
      So , if understand this correctly,in the US you have to pay for sms you send and recieve,even without knowing that you wanted to recieve that message?


      It's not just the US. Here in Canada it's the same. My carrier once decided to give me a 'free' trial of the service (no subscription fee, still pay to receive). I found out I was getting it when I got two spam text-messages. Then I got charged for receiving the text messages I didn't want. That was why I hadn't ordered the service in the first place.

      It's in the carriers interest to have you use the service if they get to charge you the fees for receiving the messages.

      I've never been happy with a model where someone I don't know or want to communicate with gets to cost me money. That's like collect calls from telemarketers.

      Do you guys also have to pay for recieving post (with a stamp)?


      Shh. They're listening and might think that's a good idea. :-P

      --
      Lost at C:>. Found at C.
  8. Prepaid cards by zyxmaw · · Score: 2, Informative

    In Norway (and most of Europe I think), you can buy SIM cards that you need to "fill up". You buy a reg.code worth maybe $15, you call a (free) number and dial in the reg.code. You can then call/text for $15 before you need to fill up again. The reg.codes are available everywhere. It works great. If you dont have money, you cant call/text (except to 911/112).

    Did that make any sense at all?

  9. Re:Why are SMSs so expensive? by yasth · · Score: 2, Informative

    Really, $800/month to send what - at most, 10MB of data (can anyone actually enter that much data in one month using a mobile phone?) - over a wireless network is pretty pathetic.

    $800 a month assuming it was all text messages (which the article says it wasn't, but still)

    $.10 a message yields 8000 messages.

    Per message limit of 160 according to the article (GSM is a bit higher IIRC) + Call it 40 bytes of header information 8000 * (160 + 40) = 1600000.

    1024 bytes in a kilobyte. 1600000/1024 = 1562.5

    1024 kb in a megabyte 1562.5/1024 = 1.53 MB

    Or if you don't want to count header 1.22MB

    Of course I am assuming they are using bytes and no compression. Actually Either figure would be a long novel so I doubt anywhere near that was sent. Some evil companies have a chat mode for SMS, where it looks like an IM convo and I could easily see that being mostly Hi, How are you? type stuff.

    --
    I'd do something interesting, but my server can't handle a slashdotting.
  10. In France by TheStick · · Score: 2, Funny

    In Europe, an SMS costs approximately 10 cts. Kids send about 10-15 messages a day. And love downloading crappy 3 ringtones. A real song costs 1. You don't need to be Einstein to realise how expensive it gets. Where's the problem?! The cost of these thingies. It has a minimal(non-existant?) cost for the operator, but they make you pay a fortune for 'em. Many associations pointed this out, but hey, it's easy money. Kids aren't to blame.

    1. Re:In France by imroy · · Score: 2, Informative

      From what I understand, the problem is that the cost of SMS messaging adds up faster than you realize. Imagine you have a friend that works nearby and you want to ask them if they want to have lunch together:

      X: hi, it's X here.
      Y: hi. how are you?
      X: good. hey, you wanna meet up for lunch?
      Y: sure. at the XYZ foodcourt?
      X: no, i'm getting sick of that. how about the park?
      Y: ok then. what time? 12:30?
      X: sure, see you there
      Y: bye!

      Now, if that was a normal voice call, that conversation will take all of 10-15 seconds. Even on a mobile/cell phone, that's still pretty cheap. But with SMS that's 8 messages, probably more with negotiating the place and time. Add in even more messages if more people or groups have to be organized. Now, here in Australia an SMS on most networks will cost the same as a call connection fee, something like 20-25 cents IIRC (I don't have one myself). So the previous conversation can quickly ramp up to a few dollars. Imagine having similar SMS conversations several times a day for a whole month and the figures of even a few hundred dollars start sounding very believable.

    2. Re:In France by Perky_Goth · · Score: 2, Informative

      X:"Hey free for lunch? I'm out at 12:00, and i was thinking of going to Wherever"
      Y:"well, maybe at 12:30. may we just go to OtherPlace instead?"
      X gives a one tone ring to acknowledge.

      there, two messages. wow, that was hard!!!

  11. Would you like some cheese . . . by Kaimelar · · Score: 2, Insightful

    . . . with all that whine? Seriously, I can only have so much sympathy for anyone who signs a contract with the costs spelled out clearly and then is unprepared when they are expected to pay those costs.

    And I believe today's User Friendly comic is apropos: http://ars.userfriendly.org/cartoons/?id=20050109

  12. Re:Solution by Keruo · · Score: 2, Informative
    > OGO provides free SMS, and one IM service for 17.99
    get stuff free, pay only 17.99
    <offtopic rant>
    that sentence pretty much describes why I hate internet today<br> 3-4 years ago you could actually find stuff that you need easily, like datasheets for components etc. now you get 100 hits for sites selling the datasheets and you have to dig hours to find what you need</offtopic rant>

    sms costs 5 cents to send, so 17.99 gets you 360 sms from your phone and sore thumbs
    in average month, that's about 12 messages per day, which is alot from my point of view, then again, I might not be the most active sms sender
    apparently it's too hard for these kids to use the IM clients in phones which work over GPRS
    much cheaper than sms if you have to send more than one message
    --
    There are no atheists when recovering from tape backup.
  13. Answers by Anonymous Coward · · Score: 4, Informative

    Here are the answers to most of the questions on this thread:

    - Yes, most carriers charge you to receive SMS here in the U.S. If you use SMS a lot you should get unlimited SMS. It is usually an extra $10.

    - Yes, you can buy prepaid SIM cards here, or have prepaid accounts. This solves the entire problem, but if mentioned it would not allow us to whine about the "corporations".

    - Yes, young adults send a lot of SMS messages. Europeans send a hell of a lot more than Americans do. Vodafone says SMS+ringtones makes up 40% of their business in the EU. FORTY PERCENT. This just proves that both the EU and the USA are filled with stupid people with too much money.

    - Yes, typing a message with T9 on a keypad can be tough, but people like it. It is not "better to just call them up". SMS's are silent and can be made discreetly (not discretely kiddies).

  14. For Chris'sake, who would give a child a cell... by smug_lisp_weenie · · Score: 2, Interesting

    ...that isn't a prepay phone? Virgin Mobile and other companies make phones that require you to buy a $20 prepaid card at your local grocery store ahead of time. This makes it easy to meter your cell phone usage and prevents this kind of insanity. Great for adults, too.

    Oh, and maybe not giving them a cell at all would work, too.

  15. People are stupid by BenjyD · · Score: 3, Insightful

    Isn't this just more evidence that most people are a bit daft when it comes to money? If they're not actually paying for it there and then with cash, most people find it hard to think of it as real money.

    It's just like those idiots who get the cheap introductory offers from companies like 3 and think "ooh, I'm getting a good deal" , but don't look up how much the normal monthly tariff is. It often doubles from £15 to £30 after three months or something, with a one year minimum.

  16. Ridiculous pricing by Mike+Schiraldi · · Score: 4, Informative

    While the blame lies with the kids and their parents for not reading the details of the plans they sign up for, i have a lot of sympathy for them: it's not intuitive that ringtones and SMS messages would be so expensive since they feel like things that should cost next to nothing.

    In other words, when i found out i could download AIM for my phone, i initially assumed the price must be something reasonable, since as a programmer i know that an SMS message probably take up the bandwidth equivalent of a few seconds of voice call, and voice calls cost about $0.0022 cents per second.

    Luckily before i started using it i found out that each IM (note: i didn't say "each IM session") costs 10 cents. Yikes!

    It's sort of like a hotel mini-bar. When a naive person first comes across one, they think, "Oh, i could go for a soda. That costs about 89 cents, so i'm sure with a hotel markup, it'll be like $1.50 or $2." Then they find out the mini-bar price is $5. It's their own fault, but it's understandable since one doesn't expect such a large markup.

    The question is, since we live in a land of capitalism and the cell phone market has tremendous competition, why hasn't the price of SMS messaging dropped? For that matter, why hasn't the price of mini-bar food dropped?

    1. Re:Ridiculous pricing by HeghmoH · · Score: 3, Interesting

      I asked basically the same question on slashdot a while ago, and got an interesting response. Of course I can't find the post now, so I'll have to go by memory.

      Basically, when the GSM standard was first created, SMS messages weren't thought about too much. They were shoved into some teeny little side band that was used for low-bandwidth control information or something along those lines. The designers didn't forsee the incredible popularity that SMS would have in the future. The end result is that even though SMS messages are incredibly low bandwidth, and there is a ton of bandwidth floating around, they can't use it because they're restricted to this tiny piece of the spectrum. That's not to say that the price isn't also due to some nice gouging on the part of the companies, but there are good technical reasons for a minute of relatively high-bandwidth voice to cost less than an SMS.

      This is pure speculation on my part, but this may also by why MMS often costs less than SMS even though they usually contain a lot more data.

      --
      Mod down posts with a "Free Mac Mini/iPod" sig, they're spam!
    2. Re:Ridiculous pricing by Graymalkin · · Score: 3, Informative

      Many providers, including T-Mobile and AT&T/Cingular in the US, have moved to SMS over GPRS. Most if not all handsets sold now also support SMS over GPRS which has much more bandwidth available than traditional GSM messaging channels. SMS messages are sent via GPRS like any other bit of data. There's little reason for GSM carriers to charge obscene amounts of money for messaging (other than to rip us off).

      --
      I'm a loner Dottie, a Rebel.
  17. Why this *IS* a Problem by Major+Lame+Brain · · Score: 2, Insightful

    This mobile phone stuff is the same kind of problem as folks who get in too deep with credit cards. It's easy to think "it's their problem and they're idiots for not recognizing that products and services co$t!" Unfortunately, the end result is often higher costs for everyone. When individuals default on loans, rates for the rest go up. The US government seems to ascribe to the culture of living beyond its means too. Usery is alive and well and sometimes awefully hard to discern.

    --
    I report to Colonel 2.6.1 and General Chaos is his boss.
  18. Dear America... by unfunk · · Score: 2, Funny

    Welcome to 2001... the rest of the developed world has been noticing this for several years now...

  19. Unqualified by droleary · · Score: 2, Interesting

    One school principal says that 'many students were blindsided by costs associated with text-messaging and other features, like customized ring tones'

    Wow, what a frank admission by one Mr. Kevin Truitt that he isn't properly teaching kids to grow up in today's society. How hard is it to get a math problem reworded to make such costs more obvious? "Little Billy sends Suzie 8 eight SMS a day at 12 cents each . . ."

  20. Re:Only in North America by ion++ · · Score: 2, Insightful

    Receiving phone calls and sms is free of charge in Denmark. Sending sms and calling people costs money, but one can control that by not calling or sending messages. It is a problem if others can run up your phone bill just by calling/sms'ing you.

  21. Ideal phone advert.. by t_allardyce · · Score: 3, Funny

    I dream to see an advert like this:

    "Hello, im John Smith head of the ACME network. Do you know how much we in the mobile phone industry like to rip you off? our profit margins go as high as %100,000 and we all work together to keep it that way. But at ACME we've decided to rebel, starting today we're embarking on a vicious price war with our competitors, we'll give you a no-contract pay-as-you-go network with absolutely free SMS messages any time and any place, no matter where you go in the world they'll still be free and unlimited and right now our competitors are all having heart attacks. How do we do this and still charge your calls at reasonable prices? simple, it costs us almost nothing to route your messages and we figured we would steal 95% of our competitors customers in just one week. So fuck you Orange, T-Mobile, O2, Vodaphone, Virgin, 3, and all the others, we're just about to screw your cash cow in the arse" (does hand gesture) "SUCK IT"

    --
    This comment does not represent the views or opinions of the user.
  22. Re:How much do you pay for SMS by MaynardJanKeymeulen · · Score: 3, Insightful

    What I found the strangest thing in the article,
    is that one has to pay for recieving messages.
    Here in Belgium, you only have to pay for sending, mostly about 0.13 (about $0.10 or less)
    It's not like you have to pay to recieve a phonecall or something, or am I mistaking?

    --
    "The day Microsoft makes a product that doesn't suck is the day they make a vacuum cleaner."
  23. Re:Only in North America by MaynardJanKeymeulen · · Score: 2, Informative

    Of course!!
    I think the other way around is verrry strange
    Imagine someone with too much money hates your guts,
    they can let you pay a couple of thousands bucks
    just by sending you a insane amount messages?

    --
    "The day Microsoft makes a product that doesn't suck is the day they make a vacuum cleaner."
  24. Re:How much do you pay for SMS by Rosonowski · · Score: 2, Informative

    Nope, you have to pay for receiving calls too, although you have the option to not answer if you don't recognize the incoming number, although that's not as much an option with SMS. (or any of the horrible bastardizations)

    From what I understand, this is quite backward from how the rest of the world does things. Land lines do have free incoming calls, but this is not the case with cellphones (mobiles)

    --
    01101001 01100001 01101101 01101110 01101111 01110100 01100001 01101100 01100001 01110111 01111001 01100101 01110010
  25. Re:How much do you pay for SMS by Detritus · · Score: 2, Informative

    I think it's mostly due to historical reasons. Before there were cellular phones, there was a mobile phone service that used VHF FM radio. The mobile phone subscriber paid the airtime charges on all calls, no matter who originated the call. It was an expensive service, so why should the wireline caller get stuck with the bill? The mobile phone subscriber had a normal telephone number. Instead of terminating at a telephone set, it terminated at a two-way radio base station. A radio operator at the base station would complete the call to the mobile subscriber and fill out a billing chit for the call.

    --
    Mea navis aericumbens anguillis abundat
  26. Re:Math by Hognoxious · · Score: 2, Funny
    Can't they do the math? If you're in school, and are blind-sided by the cost of pay-per-message, something isn't adding up.
    Anybody who can send over a thousand SMS messages a month either has really fast thumbs or doesn't have much time left for studying.
    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  27. Cingular brochure... by singularity · · Score: 2, Informative

    I am currently in the market to switch cell phone providers. I am a person who will go over the terms and conditions with a fine tooth comb.

    On Cingular's brochure, it had details about the text messaging service. Without a plan, each message SENT OR RECEIVED would cost $.10. You could turn off text messaging, but Cingular would be unable to guarantee that you would not receive any incoming messages.

    Huh? I would turn it off, saying I do not want any, and Cingular would still charge me ten cents if they were unable to block an incoming message? How in the hell?

    Text messaging seems cool to me, but the outrageous prices here in the U.S. make it unreasonable. Make it $2 for unlimited and I would be interested.

    [Note: I tried to find the same paragraph on Cingular's site but they say to the see the appropriate brochure for terms and conditions of featured services like text messaging.]

    --
    - (c) 2018 Hank Zimmerman
  28. Tmobile has unlimited for $10 too. by jholtsnider · · Score: 2, Informative

    Tmobile has the same deal. Until last August, you could even get unlimited *international* text messaging for $10/month. As someone with lots of friends in the UK who like to text message, that was great. Oh well, they still offer unlimited domestic text messaging for $10/month.

  29. Re:How much do you pay for SMS by wing03 · · Score: 3, Insightful

    Pay to receive?

    So cell phone SPAM also incurrs a charge?

    Yeesh!

    We pay corporations to wear the clothes they make in sweat shops so we can display their logos.

    We get increases in ticket prices to go see movies which have become chock full of placed products that advertisers pay the studios to put in.

    Now, we pay the cell phone companies every time an advertiser sends us an SMS ad?!?!

    WTF?!?!

    Next time someone sings the praises of the capitalist free world, I'll be sure to shovel all that back to them and remind them how great it is that big business can freely make us pay through our noses!

  30. Re:SMS on cell phones- QUIT YOUR WHINING!!! by neurocutie · · Score: 2, Insightful
    it is not OK for companies to set arbitrary and complicated pricing schemes and trap customers in it.

    I don't think 10 cents a message can be considered "arbitrary and complicated".

    At some point, the carrier should have done an automatic "courtesy upgrade".

    Do you know of ANY common service that works this way ? If you bring 12 individual cans of Coke to the cashier at the supermarket, do you expect the cashier to say: "Gee each can costs 75 cents, but a twelve pack only costs $4. I'm going to automatically charge you as if you are buying the 12-pack." ?!?
    You end up calling Europe 10 times this month because your uncle has fallen ill. The costs are astronomical. Do you expect your phone company to step in and say, "Well if you had only adopted our Int'l rate plan for $5/mo, you would have cut your bill by 90%. In fact, we are going to ASSUME that is what you would have wanted to do, so we are AUTOMATICALLY signing you up for this OPTION and knock your bill down AS IF YOU ALREADY had this option." ?!?

    The fact is that even if a company is trying to save a customer money (questionable why it should) IT CANNOT ASSUME that you would have wanted to add a feature option like unlimited SMS for $10/mo as a continuing monthly cost, which often comes with CONTRACTUAL OBLIGATIONS. YOU must agree to taking on new services and contracts. I definitely don't want companies adding new options to my service plan without asking me, EVEN if it might save me money FOR THAT MONTH.

    So then, your argument reduces to, "Well companies simply shouldn't charge that much for SMS. They should put a cap of $10-20." Well fine, go ahead and try to convince a company that that is in its best interest.

    The whole issue is Darwinian anyways. People too stupid or undisciplined to regulate their spending NEED to be held responsible for their actions. There is nothing even remotely necessities-of-life about SMS anyways, it is a total LUXURY.