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Tech Giants Push Open Standards for Health Network

securitas writes "The New York Times' Steve Lohr reports that 'Eight of the nation's largest technology companies, including I.B.M., Microsoft and Oracle, have agreed to embrace open, nonproprietary technology standards as the software building blocks for a national health information network.' Microsoft, IBM, Intel, Oracle, Accenture, Cisco, Hewlett-Packard and Computer Sciences have formed the Interoperability Consortium to build a health information network proposed by the Department of Health and Human Services (HHS). The network is the first step in moving from paper to electronic patient records and sharing health data between doctors, researchers, insurers and hospitals. Mirrors at IHT and CNet News.com with additional coverage at IDG/ComputerWorld Australia."

43 of 233 comments (clear)

  1. About time ... by malcomvetter · · Score: 4, Interesting

    Finally ... now maybe health care systems won't rely on dial-up as their primary method of sharing information from facility to facility.

    Amazingly enough, health care is probably 5-10 years behind in IT. The optimistic note: Health Care IT can learn from the mistakes of the 90s (which they were thinking about implementing next quarter- honest) and with movements like this, perhaps they can finally adopt proven standards.

    1. Re:About time ... by Rei · · Score: 4, Informative

      5-10 years? You're being too kind. As of when I left Terre Haute Medlab in the late 90s/early 00s (I forget exactly when), they were still required to transmit their data via bisync modem. It was one of those "We could have saved a lot of money just by burning CDs and driving them a couple hours away if they had allowed us" situations.

      But yeah, the paper situation really needs to be resolved. A site that I know from my current job is looking into a system where interviewers conducting research on patients will use tablet pcs with the forms on them. The data is automatically entered from the digital forms into the database, where it can be shared cross site with appropriate access restrictions. No need to have two people enter the data to insure data entry correctness, or anything like that (although you may still want two raters).

      Back at Terre Haute Medlab, they had an office of a dozen or so people whose job it was simply to type in to the system printouts of records spit out from a different system. In short, the data was going from the doctor and the patient, to paper records, to a digital record, to a printed record, to a digital record again, which was then transmitted via bisync, often multiple times if there was an error in the batch, each transmission taking overnight... oy, it was just a complete mess.

      If you wonder why healthcare costs are so much in the US, you have to at least consider things like this a contributing factor.

      --
      People said I was dumb, but I proved them.
    2. Re:About time ... by Waffle+Iron · · Score: 3, Funny
      Amazingly enough, health care is probably 5-10 years behind in IT.

      I would say they are further behind than that. The incredibly poor communication between providers and insurers is one of my pet peeves. Transactions often take many months to clear, and involve numerous cryptic paper printouts, and often must be mediated by patients with no clue as to what the codes mean. Just how hard can this be?

      More than once a doctor or hospital in a PPO network has started hounding me over an unpaid balance that the insurer was supposed to cover. They called me up and tell me that I should coax the insurer to pay up. I'm usually a calm person, but this was just too much. *They're* the ones who entered into a contractual agreement with the insurance company when they joined the network. *They're* the ones with multimillion dollar mainframe systems who can communicate with the insurer's multimillion dollar mainframe systems. Why the hell do I need to get on the phone to try to fix their data interchange problems? Do they have kindergardners running their IT operations?

      The couple of times I've had to use this rant on their pesky bill collectors, it seems to have worked. The charges mysteriously got settled.

    3. Re:About time ... by amdg · · Score: 2, Funny

      Health Care IT can learn from the mistakes of the 90s

      Yeah, I work in healthcare IT and we're not waiting until 2009 to start updating our code for Y2K! Unlike the rest of people in IT who waited until the last minute.

    4. Re:About time ... by Rei · · Score: 3, Insightful

      Actually, malpractice is miniscule. For a percentage of doctors, it is a significant percentage of their income (not for all doctors; some have it much worse than others). However, "doctor salaries" are just a portion of total medical costs themselves (for example, have you ever seen how much an MR scanner costs simply to buy, let alone maintain?); you're looking, consequently, at a percentage of a percentage of a percentage of total costs being in malpractice. The net result? Malpractice costs amount to around 2% of total system costs.

      Most of medical costs are in overhead, and what I described is precisely that: serious, bloated, unnecessary overhead.

      --
      People said I was dumb, but I proved them.
    5. Re:About time ... by BWJones · · Score: 4, Informative

      Personally I think the main reason is the malpractice insurance that docs have to pay.

      This is certainly part of the problem. Let me give you an example: My mother (a physician), used to love delivering her patients babies. It was one of the high points of her practice. Then one day, we were going over her budget for the practice and we discovered to our horror that every baby she delivered was costing her $200 because of insurance and other costs. Note: she has never been sued either. So, we made the business decision to stop delivering babies. But here is the real galling thing: She has to maintain an insurance trailer that goes down a little every year, until the last baby she delivered turns 21!. Is it any wonder they tried to discourage me from going into medicine? Is it any wonder that physicians are abandoning medical practices left and right in this country? There are also other regulatory issues physicians have to deal with that would boggle the mind. No other business in the US has to deal with these issues to the degree that physicians do.

      --
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  2. Where's Apple? by Foozy · · Score: 4, Funny

    After all, an apple a day keeps the doctor away...

  3. Typo in Submisson by jaymzter · · Score: 5, Funny

    Somehow Microsoft got into the same sentence as non-proprietary
    Please correct and resubmit

    --
    If thou see a fair woman pay court to her, for thus thou wilt obtain love
  4. Control and privacy. by Anonymous Coward · · Score: 3, Insightful

    Well we like technology. We like services that make life easier for us. Now how about the privacy, and control issues raised?

  5. Interoperability and sharing... by PornMaster · · Score: 4, Interesting

    Interoperability and sharing are all kinds of nice for the interchange of information, but what happens when a third-party developer comes up with something that can also plug-in, so it gets access to the data, but has some kind of big open hole in other parts of its code, so everyone's records are available to anyone?

    Without resorting to a paranoid rant about huge databases where authorized people have access to my personal data... what about the unauthorized?

    For some reason, I don't see a security framework coming down the line that is *good*, consistent, and enforced by the system as a whole.

    1. Re:Interoperability and sharing... by Zed2K · · Score: 2, Interesting

      This is a major problem in the hospital environment. As soon as you limit a doctor to seeing a patients record you cause problems. But you can't just let every doctor see it. The moment the doctor needs to see it and they can't is the moment the system fails. The doctor is not going to go through all the trouble it would take to request access and provide the reasons why they need access. A lot of doctors don't know how to work a mouse much less request security access to records. They will continue using paper for decades to come.

    2. Re:Interoperability and sharing... by Rei · · Score: 3, Interesting

      You think this isn't already an issue? I for one welcome any upgrades to the system - it's bound to be a lot more secure and have a lot less human eyes on the data.

      At a job I used to work at, there was an officefull of people who really didn't need to be there if the system had just been designed properly to begin with. Each of them looked at huge amounts of personal data every day as they typed it in from one system to another. Then I, as a software developer, had access to all of it when trying to write scripts to ease access to this data. We transmitted it to several places, each of which probably had similarly inefficient and human-intensive systems. No encryption was used at any stage that I'm aware of. I mean, seriously, how is it going to get worse?

      --
      People said I was dumb, but I proved them.
    3. Re:Interoperability and sharing... by jayspec462 · · Score: 2, Interesting

      The system we use here has a concept known as "breaking the glass." A doctor who tries to view a record to which he normally wouldn't have access can (with confirmation) "break the glass" and see the record anyway. It sets off all kinds of alarm bells for the administrators, but if the situation was justified then it's all good.

      --
      $comment =~ s/($verb)\s+($noun)/IN SOVIET RUSSIA, $2 $1s YOU!/g;
    4. Re:Interoperability and sharing... by cayenne8 · · Score: 2, Interesting
      "Standardizing the data isn't enough. Your system has to work with the clinic's workflow or they'll just toss it aside and keep using paper."

      Yup, I used to work with a physician in a VA hospital...they just don't have time to sit at a terminal and type. Usually working with multiple patients all day...reading films and such..they will sit and dictate..but, you're not going to get a Dr. after every consultation or reading to find a terminal, sit down and type stuff in there. If they can get a viable speech to text translator...this might work.

      It HAS to be quick, portable (or available within reach anywhere in hospital)...and fit in with the fast pace of Dr.'s practicing medicine, and not be intrusive to that....

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  6. Minor points by sczimme · · Score: 3, Informative


    Microsoft, IBM, Intel, Oracle, Accenture, Cisco, Hewlett-Packard and Computer Sciences have formed the Interoperability Consortium

    This part of the summary (lifted from the article, apparently) mentions "Computer Sciences"; the company is actually Computer Sciences Corporation.

    As an aside, the printer-friendly (i.e. less cluttered) version of the CNet link is here.

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    I want to drag this out as long as possible. Bring me my protractor.
  7. I for one... by fizban · · Score: 4, Funny

    I for one welcome our new open, nonproprietary technology standard overlords.

    --

    +1 Insightful, -1 Troll. What can I say, I'm an Insightful Troll.

  8. Microsoft - Open Standards - ??? by BigAlexK · · Score: 3, Insightful

    That's all great, but Microsoft seem from history to have a corporate psychological flaw whereby on the rare occasions they try to support open standards they cannot help themselves trying to manipulate and distort that standard to their own devious ends.

    MS should truly be proud of themselves if they manage to avoid that this time.

  9. "Insurers"? by CrystalFalcon · · Score: 4, Insightful

    The network is the first step in moving from paper to electronic patient records and sharing health data between doctors, researchers, insurers and hospitals.

    This was completely mind-boggling to me, until I realized we're talking about the big ole US of A.

    If a commercial enterprise that was supposed to be working in my interests got access to my medical data here in Europe, there'd be fucking hell to pay. Heads would roll.

    Can't see why you keep putting up with it.

    1. Re:"Insurers"? by ScentCone · · Score: 2, Insightful

      Assuming, of course, that you have health insurance. Some 50 million Americans do not. Some 8 million of those are children.

      There is not a single person, facing a serious medical situation, that cannot walk into a hospital get immediate treatment. That costs us all a fortune, of course, when it's used for more routine matters, but it's there. The original post refers to an undertaking that will hugely, hugely reduce the overhead costs in providing health care. That will help stem the rising tide of insurance costs, and will allow more employers back into the position of offering coverage as part of their compensation plans. If we can cut down on the billions of dollars that go into frivalous lawsuits and damages, we can go a long way to bringing the per-person costs of these services back into into line with what the average person can afford. As a doctor what his malpractice insurance costs, and why - and then you'll see where all that cash goes.

      --
      Don't disappoint your bird dog. Go to the range.
    2. Re:"Insurers"? by the_rev_matt · · Score: 2, Interesting

      Because insurance companies donate heavily to political campaigns and any attempt to change things is met with overwhelming pr campaigns.

      On example, back in the early 90's there was a ballot initiative in California to institute some mild insurance industry reform. Supporters managed to raise a few hundred thousand dollars to promote the initiative. The industry spent well over twenty million dollars on a campaign that basically said 'this initiative is anti-American, it will destroy the state economy and result in everyone in the state having no insurance at all.'

      The initiative passed overwhelmingly in spite of this, amazingly. And last I checked, CA's economy was on par with the rest of the country, and roughly the same portion of the population has insurance.

      --
      this is getting old and so are you

      blog

    3. Re:"Insurers"? by ScentCone · · Score: 2, Insightful

      Bullshit. Cite one reliable source for that

      It was a July poll done by the German weekly Die Seit. The number was actually 30%, which is different than I recall, and perhaps the attitude has changed since July, now that Bin Laden has more overtly proclaimed his group's role in that. Not pulled out of my ass, though - CNN's talking heads spent half an hour rolling their eyes at this, of course, but there it was.

      --
      Don't disappoint your bird dog. Go to the range.
  10. Hipocrisy by rbarreira · · Score: 2, Informative

    Some of those are also the ones who are propelling trusted computing...

    --

    The AACS key is NOT 0xF606EEFD628B1CA427BEA93A9CA9773F
  11. HL7 by Kainaw · · Score: 5, Interesting

    Anyone who has worked on IT in the health field knows about HL7. It is a free protocol for sharing any and all medical information. As of version 3, it has become XML compliant to allow programmers to use XML parsing tools to read/write data. I don't understand why there is such a need to make a new protocol for sharing health data when one already exists and is in use with most EMR systems.

    --
    The previous comment is purposely vague and generalized, but all of the facts are completely true.
    1. Re:HL7 by Kainaw · · Score: 2, Informative

      Probably because there are so many systems out there that generate hl7 messages but don't actually follow the protocol correctly.

      I agree with you there, but that isn't a problem with HL7. It is similar to another project I worked on - website readers for the blind. The website reader could handle HTML if it was properly coded. However, most people do not follow the HTML standards correctly. Actually, most HTML WYSIWYG programs produce invalid HTML when pages get a little complicated.

      I don't assume that a new protocol will suddenly make people follow the rules. As for HL7, the #1 rule is that everything is optional. It is that way by design. With HL7 version 3, the optional stuff isn't such a bother, but it is still there and needs to be. For instance, trying to import Social Security Numbers from a Chinese medical database will not work regardless of the protocol, so it has to be optional.

      --
      The previous comment is purposely vague and generalized, but all of the facts are completely true.
    2. Re:HL7 by LadyLucky · · Score: 2, Interesting
      Shameless plug for our own software:

      • Symphonia for parsing HL7 messages and customizing the message definition if you need to. Developers' toolkit.
      • Rhapsody Integration Engine which lets you perform this integration in a GUI, without having to be a coder.

      I used to be a developer for Rhapsody, and then lead the team for a while. Symphonia has been around for a very long time.

      --
      dominionrd.blogspot.com - Restaurants on
  12. It's not amazing by sczimme · · Score: 3, Insightful


    Amazingly enough, health care is probably 5-10 years behind in IT.

    It's not amazing, really: healthcare as an industry is often both very very conservative and rather frugal. The combination results in an atmosphere of sticking with what works because a) well, it works and b) the new item(s) will cost money and might not work (see a)). It's actually not a bad viewpoint much of the time because it discourages upgrading for the sake of upgrading (i.e. with no clear and necessary benefit).

    --
    I want to drag this out as long as possible. Bring me my protractor.
    1. Re:It's not amazing by Mark+of+THE+CITY · · Score: 2, Informative

      Your examples are embedded systems, not the IT infrastructure that is addressed here. Embedded medical devices are subject to FDA review.

      I used to write and debug C for a medical device company.

      --
      The clearance system sounds logical. It is not. It is completely arbitrary. -- John Bolton
    2. Re:It's not amazing by Adian · · Score: 2, Informative

      As someone who as worked in the within the Medical establishment, the issues you are talking about are more vendor specific. The equipment used in Lasik cases and others have been thoroughly tested, because of the fact they have to be so precise. Calibrations on these machines are often conducted before every use, or on a very regular basis. As far as MRI's diagnosing problems, that's not the case. MRI's take the pictures, and the Radiologist then interprets the MRI results. So, human error is the consideration in this case versus a software error.

      IT is moving rapidly within the Medical arena. Utitilizing systems such as PACS (Picture Archiving and Communication Systems) for X-Rays and other radiological procedures to be available via computer versus hard copies would be one example. Also applications that properly document, bill, and track a patients travels through a hospital are becoming more and more prevalent.

      What this Open Standard is driving for, is to standardize that information, so that it can be easily passed from one medical facility to another. Currently, the extensive use of Fax machines, to fax entire patient records to other Doctors, and hospitals is common. For the patient, the results are positive, because their care can be more continuous, and well documented. Having a standard format to facilitate this will be a tremendous advantage, and probably help cut down on cost in the long run.

      --
      Adian
  13. and why is this? by ecalkin · · Score: 3, Insightful

    Medicine is behind because of the doctors. I have done computer work about 15-18 medical offices and the doctors seem to have a 'this shouldn't cost me any money' attitude towards technology. In a lot of (but not all) the offices, things were not updated/replaced until the gun of hippa was placed to their heads.
    Apparently, the ability to get more accurate records, better customer satisfaction, faster data retrieval, etc, doesn't seem to matter. It's like a lot of the doctors take out as much money as they possibly can in their pockets *now*, and do very little reinvesting for the future.

    1. Re:and why is this? by chithead · · Score: 2, Informative

      Similar situation here, They feel that they should be paid for the healthcare service they provide. Nobody is reimbursing them for dealing with your crappy insurance. I am the IT department for an independent pharmacy and my hardest task has been convincing the 50somthing-technophobe-owners that it really is a good thing. At present we spend 10% of time and effort on the patient and 90% dealing with 3rd party problems.

      --
      "the dreamers of the day are dangerous men, for they may act their dream with open eyes, to make it possible." T.E. Lawr
  14. HL7 by Larry+Lightbulb · · Score: 2

    technology standards for sending health data across the network and sharing information, when appropriate, among doctors, hospitals, insurers and researchers.
    I seem to have missed the point of this. There's already a standard for the data/information: HL7. As long as all systems can read and write it, does there need to be "technology standards"?

  15. No, they don't by CrystalFalcon · · Score: 2, Interesting

    They do not have access to the hospital data, period. I can't see why this is such a hard concept.

    Hospitals are financed mostly by taxes and in part by private insurances. At no point will I allow the hospital to communicate any information directly to an insurance company, or vice versa. All such information passes through me. And I am free to lie about what I want, but I am also accountable for such lies, should I choose to change anything.

    Anything other order is unthinkable.

    1. Re:No, they don't by kingpin2k · · Score: 2, Interesting

      You've piqued my interest. Does this mean that you're on the hook for services you consume at the hospital until such time as you receive reimbursement from the insurer? That's excellent. The third-party payment system is a joke, and it has turned on-demand healthcare into an entitlement for which the proverbial "they" always pay. If you're saying what I think you're saying, I like that a lot better.

  16. Vista ! by Mad_Rain · · Score: 2, Interesting

    The Veteran's Administration Health Care System has an excellent electronic record-keeping system, and can be found even as an open-source format. I'm hoping that they build off of the OpenVista project, and have some standardization across health-care organizations, so that the patient records are more easily transferrable and readable by the providers.

    --
    "What do you think?" "I think 'What, do you think?!'"
  17. Freedom Of Information Act by amdg · · Score: 5, Informative

    I've been following this story for some time now. For me, the cool thing about this quasi-open-source project is that it will be built using source code that was released to the public thanks to the US FOIA (Freedom of Information Act).

    This software was built years ago by the Department of Veterans Affairs for its hospitals and clinics. Similar commercial software is easily sold for over US$1 Million. I would love to see more software developed by the US government with taxpayer money released into the public so that the open source community can benefit. If you know of any government software that could be useful, file a FOIA request! (Assuming of course that it does not violate national security, yada, yada.)

    For more info on this software and other open source stuff going on in the healthcare world, see these links:

    1. Re:Freedom Of Information Act by amdg · · Score: 2, Informative

      Here is the CMS homepage for the project.

  18. As a Hospital IT Professional by 314m678 · · Score: 5, Interesting
    I can tell you that this is great news. Our hospital currently has myriad legacy systems running on dinosaur mainframes all linked together buy buggy interfaces which sometimes resort to screen scraping.

    Let me give an example of one of our systems, a text based system, with functionality similar to telnet, when I used it for the first time I noticed that it was slow to open, so I put a ethereal on it and noticed that to connect it sends 8MB of info every time you connect. Approximately 20,000 packets, each with every permutation of two ASCII chars.

    We deal with crap this daily. For another program we are forced to use a non-standard telnet client that takes 100% of the CPU regardless of the machine you are using.

    Open standards that could link admitting, clinical and financial hospital systems will save billions of dollars and probably a few human lives. Additionally, this will allow small software companies and open source coders to make applications that can be widely used. Ive been working on a multi million dollar project the last few months where an aspect of it was completely screwed up because one software vendor uses a non-standard interface that they will not allow us to access directly, as a result, our users have to settle for diminished functionality.

    If encryption is built into this standard it will be a step ahead for HIPPA protection and most systems just send everything, (passwords too) in plain text. I for one, look forward enthusiastically to open source hospital applications made possible by open standards.

  19. Actually, it varies by CrystalFalcon · · Score: 2, Interesting

    but that's how it mostly works, yes. The hospital bills me, I am reimbursed by the insurance company, minus a small fixed amount which I don't know the U.S. term for.

    There may be other systems but this is how I know it from where I live.

    This only applies when seeking private care (95% not necessary) or needing a hospital bed, though. If it's an ordinary visit, I pay a small fee when entering the hospital, and the rest is paid through taxes. Many European countries don't have the entry fee, either.

  20. A bigger problem than standards by Anonymous Coward · · Score: 2, Interesting
    The huge problem of sorting through extreemly complicated db groups has always caused delays in the roll out of health care software. The most reliable db in use so far is Oracle. If there was some standard in query language things might be different. Migrating data from one db to another has caused huge headaches for implimentation with MS gui driven aps.

    The client aps are all written so that one implimentation can use MS sql or the db software of choice. My wife works with business process testing and function analysis on a large roll out of health care software. So far the act of going filmless has been successfull, but the time to implimentation costs are huge because of db migration and integration testing.

    As far as the security of access goes, decisions about user access control have been paramount in the design. Each user and terminmal can access only the necessary info. In short the system has had to be designed from the ground up.

    With the forsight to understand the asp.net and all the other access control problems caused by MS software, Cerner (the software vendor) has made some interesting decisions about going further than just being a MS centric gui vendor. They are starting to release unix versions of their healthcare software. Most people in the know would like to go back to a good old Vax style terminal and get away from the overblown MS wacky mouse button gui crap. Creating eye candy is not a big consideration in the real world. Effective training and efficient simple gui's are much more important.

  21. HL7 vs. DICOM by oliphaunt · · Score: 2, Informative

    I thought [DICOM and HL7] were distinct...?

    And as I'm sure you know, there are different flavors of DICOM produced by different vendors. Last time I checked, Siemens DICOM doesn't play nice with GE DICOM. Yes, there are standards, but they're GOVERNMENT standards, not customer standards. They all have loopholes big enough to drive a truck through, and the vendors exploit these loopholes to lock customers into a one-vendor package.

    If you are a Siemens sales guy, which one is better for you- a Siemens patient monitor that listens to a GE pulse ox, or a Siemens monitor that only works correctly with other Siemens equipment?

    All the vendors make stuff that works. It just doesn't always play nice with the other kids. Standards compliance *on paper* is worthless if the box doesn't work with your other stuff when you plug it in. Publishing another set of standards won't fix this situation unless customers have a uniform, objective test for interoperability, and obtain the contractual right to RETURN a system that fails this test to the vendor for full refund (and some $$$ penalty for the inconvenience of being a guinea pig)...

    An organized national health care system would produce "reference systems" for components of the OR suite, and provide them to the vendors with the understanding that if the vendor wanted to sell anything, their products would need to successfully interoperate with the reference system. Fortunatley for the continued financial well-being of GE and Siemens, the health care system in the US is about as far from organized as you can get.

    To reply to parent's parent's parent's post- the issue is not standards. The issue is ENFORCEMENT of standards BY CUSTOMERS rather than by the government. HL7 was written by the vendors so that customers can't use "standards compliance" to change the market dynamic. DICOM was written to fix/extend HL7, but didn't change the approach. You can write RFC's all day, and turn them into a standard if you want, but the real problem is that to drive change in the market for healthcare devices, you need to take power from the vendors and put it into the hands of the customers, and the only way to do that is with contracts that carry financial penalties for the vendor if they fail an objective interoperability test.

    --




    Humpty Dumpty was pushed.
  22. Re:The biggest obstacle to this is doctors by Torqued · · Score: 3, Informative

    It's not just the doctors... it seems to me that many healthcare providers (doctors, pharmacists, nurses, etc.) don't like having their workflows messed with. It is much quicker and easier for any of the above mentioned professions to pull a pen out of their pocket and scribble something on a piece of paper in a chart than it is to find a workstation, log in, and then several mouse clicks later, finally be at a screen where you can type in your note, click on your orders, etc.

    The problem with most EMR (electronic medical record) systems that I have seen is that on the front end, they don't end up saving you any time. The actual data entry into a computer will frequently take more time to enter than if you had scribbled it in a paper chart.

    Where you really reap the benefits is more on the "back end" of the process through electronic processing of orders - potentially reducing errors, improved billing/payment procedures, data analysis/mining that can be used to identify quality improvement opportunities (such as improved utilization of resources or decreasing infection rates), etc.

    In my experience as a nurse, there is some limited benefit on the "front end" for when you're giving patient care such as lab alerts; graphs showing trends of lab values, vital signs, etc.; and being able to actually read the physician's notes! :) But, the reality is that it often takes longer to compose your patient documentation on a computer than with pen and paper.

    Adding to this problem is issue that the healthcare industry keeps asking the providers to "do more with less", but then they want to introduce some computer systems that take more time to use.

    There are other issues such as the nursing shortage, the fact that the average age of a nruse is in the mid-40's, and that the aging baby boomer population will soon start to place a crushing load on the healthcare industry as they begin experiencing the onset of chronic disease such as hypertension, heart disease, diabetes, etc.

    Also, I have been involved with healthcare information systems for the past several year, and the user interfaces and system configuration tools need a LOT of work! You can put all the nifty infrastructure in place that you want, but if you can't configure an acceptable, efficient workflow and user interface for the user, the system will either fail miserably or be poorly/inappropriately utilized.

  23. Asking important questions about health records by invincerator · · Score: 3, Insightful

    I've read all the posts on this topic but it seems like many important questions and comments haven't been made about the implications of having national health care records.

    • Why would doctors and HMOs put money into a national system if it makes it easier for patients to jump to another provider? Maybe that's why it takes national leadership to make this happen.
    • How would updates to your health record get disseminated to other hospitals and clinics? How often? You have to assume there will be multiple data stores, not just one central one. And, remember, bad data could kill you.
    • Shouldn't patients be able to carry their records with them for emergency rooms or new doctors? What's the best way to carry that record because don't I already have to carry my health insurance card whereever I go?
    • How do you authorize certain people to see your medical record but not others?
    • In an emergency room situation, a portable record (on the patient) with drug allergies, current prescriptions and medical history could save your life. Isn't that worth it to make it part of the standard then? How does an unconscious patient grant authorization or does she have to? Can EMTs unlock an on-person record if needed?
    • Exactly how does a national health record improve the quality of patient care, instead of just enriching or giving more control to third parties such as government and insurance? Is improved care the #1 goal of this initiative?
    • Controls and standards aren't just needed at the data level (think database) to ensure security and privacy. Aren't they needed at the "view" level also? What if a doctor is on one terminal in a hospital and they walk to a different one? How fast should the view lock up? Should the first view of your record close if the doctor opens a second view of that record on a second terminal?
    • How can we guarentee that patient records are made sufficiently anonymous when researchers are using records en masse for statistical analysis?
    • Who gets the money for usage of the records for research ... or are they free?
    • Should you get a royalty if your record is used as part of a study? Do you have a right to know which studies your record was used in?

    I could go on but I won't. As you can see, this isn't just about data, like the HL7 standard. It's about a heckuva lot more.

  24. Spell "HIPAA" Right, for crying out loud. by ThreeGigs · · Score: 2, Informative

    It's spelled (acronymed?) HIPAA. And part of it is a (gasp) open standard for data exchange format. I don't think what the big boys are doing will have any effect whatsoever on the healthcare IT field. Most IT departments in healthcare related businesses blew several years worth of budgets becoming HIPAA compliant. That generally meant new or upgraded software and hardware. Now the deadline for the HIPAA Final Security Rule of April 20th 2005 is fast approaching, and any competent IT department already has all their software in place.

    Nice thinking Microsoft, IBM, et. al, but you're a day late, and a dollar too much. They should be embarassed that the US Federal Government beat them to it.