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Steam Users Steamed
KrunchTime writes "The Steam network seems to be having some problems tonight. This is not good new for fans of counter-strike, day of defeat and other half-life mods. Some people seem to be able to log on fine while others, like me :(, cannot connect at all. The steam forums were filling up with invective when I was last able to get on. The forums now seem to have imploded under the strain of complaints. The question that was being asked most is why there isn't more redundancy on the log-in side of steam. They say that if one of the master servers goes down that the accounts held there become unavailable immediately. The other big problem is that while the Steam network is down even the offline games are unplayable. There was no sign of responses from Valve staff or forum moderators."
And on a Saturday night, no less! Mothers, lock up your daughters! Smithers in on the town!
01000110 01010000
It's good to know that companies protect customers from playing their games so well ...
Someone hates these cans.
At least all the smoking server comments will finally be on topic.
I have a copy of HL2. I got it when I bought my Athlon 64, but I "paid" for it nonetheless. But, as we all been reminded, I don't "own" anything. I didn't even get a DVD. I have the license to play HL2 at the whimsey of Valve. If Valve feels like letting me play, I can play. If Valve feels like taking the weekend off when their servers go down, I can't play.
If I hadn't gotten it for free with my CPU, I wouldn't have "bought" it at all; their license is simply idiotic.
Mind you, I respect their rights to have such an idiotic license...
/.-ing the forum will greatly help the cause... :P
The other big problem is that while the Steam network is down even the offline games are unplayable.
I hope this shows more people why they need to resist DRM schemes.
Absolutely. This is the most insane thing about Steam: When I can't reach Steam - either because it's down, or because I happen to be in a location with no network access (which, in fact, is a common scenario) - I can't play the offline games I purchased. Like Half-Life 2. And Counter-Strike: Condition Zero. Even Codename Gordon - a dinky freeware platformer, reminiscent of id software's classic game Abuse - is unplayable.
So I paid $80 for package including many excellent single-player games, but I can't play any of them without getting express consent from Valve every time. When that consent is unavailable, I can't play the games I bought. This is bogus. This is outrageous.
I cannot imagine how this possibly benefits Valve in any way. Surely the p1r@t3s who don't wanna pay (na na why don't you get a job?) are merrily playing their hacked-installer versions. All this mechanism accomplishes is giving the pointy-headed marketroids at Valve some academic (useless) data on who plays which games. Meanwhile, actual customers get surveilled, and sometimes denied access to their paid-for games.
In sum, this scheme presents spurious value to Valve, and no value to customers, while also pissing customers off. Valve is too smart a company not to realize this. Why they persist is a fucking mystery.
- David Stein
Computer over. Virus = very yes.
This is only half-true.
Once Half-Life 2 is decrypted and fully running, it is possible to set it to be playable offline, hence not needing an internet connection to run it, and the original single player games can be played from their original applications, not through steam.
Uhh what's wrong with that? Lots of network transfer speeds are measured using Kb/s (modems, etc) - it's a common unit of measure and just as good as KB/s - so as long as it says so, who's fooling anyone?
combustion? since when was boiling water a chemical reaction? But yah, other than the incredible lack of science, funny joke.
This sig is definitive. Reality is frequently inaccurate.
Indeed. Anyone with an illegal copy will just download a crack anyway. The only people they're annoying are their paying customers. Stupid, stupid, stupid.
LOAD "SIG",8,1
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A 'logon once a week' scheme would probably ease these troubles, but otherwise I don't see how any of my rights are being squished.
Simple, if Valve goes out of business tomorrow and the login servers go down, all your games you paid for stop working permanently. With discs and CD Keys, you can hunt them down and reinstall, even if the company's gone out of business and your CDs are in storage.>> funny, i can install and play my copy of half life 2 whenever i want to, I guess that Valve fucked up by making the pirate copy inherently superior to the legit copy.
This is generally true for most games, and applications (think NoCD patch).
All that any form of copy protection has ever seemed to do is make it difficult for the legitimate user to use that which he has paid for. For those of us with less scruples... heh, we get to enjoy life without the hassles that companies force their clients to endure.
I'm hoping this will wake up the majority of consumers out there and put their foot down to restrictive technologies like this. If things don't "just work" then people might stop turning a blind eye to this.. but I seriously doubt it will happen.
Not that I'm a pirate.. hell I've never even fired a cannon.
If I can't smoke and swear I'm fucked.
By clicking accept on the EULA, which you had to do in order to install and create the account, you signed away any rights to actually play the game. The fact that you actually get to, usually, play it is a happy accident.
I'm at a lan party right now (400 people / www.lanpartynw.com). I was banging my head for the last 5 hours as to why I cant play counterstrike. I must have done a million firewall, system tweaks since I figured it HAD to be my computer since some people next to me have no problem logging in while I saw one person who has the same problem. The lan party is supposed to be steam enabled so they have a link up to the auth servers.
And now I see the slashdot article. (Browsing the net using my cell phone as a modem trying to find a solution to this steam problem).
Really, I'm pissed. Not only do they force this crap down our throat, but they cant keep it working right. I'm fine with authenticating for internet play, but making people authenticate for offline play is a plain old stupid idea.
Check gamefix.com and theres cracks for all portions of Steam anyways, so people ARE pirating half-life 2 & all mods.
So good job Valve. You've succeeded at pissing off your customers and failed at stopping people who are stealing your games.
They definately arent getting my money again. Ever. I'll be one of the smart consumers who pirate their games from now on.
Let's see, in order to publish a video game today you need DRM - shut up. I can hear you bitching already "But what about X, Y, and Z! They don't use DRM!" Shut the fuck up. We're not talking about Joe's Self-Published Title, we're talking about something being sold through a major distributor. DRM is a must - so what options are there?
;)
Lock to the physical CD? Easily cracked by many different groups out there. Major hassle to the game player, has the most potential for incompatibility issues.
Serial key lock without serverside verification, or one-time verification? Again, not easily cracked, and will either have the same problem Steam will long down the road (no server to unlock) or will probably be backed up by a physical disc lock.
License terms on all these options? One machine, occasionally one machine + laptop (though that's rare for games)
And then there's Steam. Yes, Steam has flaws ranging from major to minor so let's look at those:
Major flaws:
Must authenticate to server or declare offline after authentication. Reliability of the server system is questionable. Will it be up tonight, next week, next year, a year after Steam 2 comes out? Twenty years down the road for retro-gaming?
Minor flaws:
Still can be cracked with some effort. Requires you to wait a few moments to launch the Steam.exe and load that before the game loads. However, in some cases this actually takes LESS time than some games that force you to watch six screens of technology trademark videos first.
Now what does Steam give you after all this hassle? The ability to keep your game up to date without worrying about it. The ability to log onto and play your game from any computer with Steam installed. Any computer, just one at a time. This is great for people with multiple computers, or the ability to game after-hours at work or school. You no longer need to worry about the old hassle of installing your game at your college terminal and removing your CD-key before leaving so people don't sniff it out of the registry.
(Okay, the last probably just describes my school)
Honestly, until Valve fucks it up seriously, I'm giving them the benefit of the doubt. They put enough time, energy and improvement into the first game that they earned a shot at changing the status quo. Publishers would NEVER let them distribute without some form of DRM, and I'd much rather have Steam and the benefits it does bring than anything like SecuROM and its ilk.
A DRM-less world would be fucking incredible, yes. But guess what? Even if every person on Slashdot never bought another DRM-enabled program again, DRM will still be here. Idealism is fine, and breaking the rules is just fine too - but when people lash out like I see here it's just annoying. If you don't like it, fine. But acting like spoiled kids and calling the people at Valve all sorts of names is just pathetic.
I don't see people bitching about the DRM built into the latest MMORPG, but they still shell forty or fifty bucks up front, then twelve bucks a month to keep on playing, but everyone complains about Steam as if they're stealing your soul. Many MMORPG's haven't given you the extra content Valve pulled into Half-Life since 1998. Team Fotress Classic, HL Deathmatch, acquiring DOD and Counter-Strike, that weird Ricochet thing, patch after patch after patch. Yet when HL2 comes out with something new, everyone goes off the deep end like they cloned Hitler.
My own pointless vanity vintage computing page
To be fair:
0.) Valve (or anyone else) should not be allowed to sell you something and then claim that you don't actually have any rights to use it. In other words, this copy protection bullshit should be illegal!
The fact that the cracked versions working perfectly fine encourages copyright infringement is just poetic justice.
"[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz
Well, in fact, it does not _all_ go down. You can leave the Steam tray app running and it will remain 'logged in' for an underterminate amount of time (at-least several days I believe).
I have been exiting and closing Steam completely when I finish for the night. Requiring me to re-authenticate each day when I want to play CS:S or HL2 again. This obviously has bit me in the butt.
Regardless, authentication is so lightweight and featureless that as a software engineer I find the fact the service isn't working unimaginable. I know we've all (those who've played MMOG) have experiecned this in the past, but come on. Surely by now the fault tolerent designs of corporate banking/trading software has finally seeped into game server authentication. Multiple masters, distributed, clustered, geographically dispersed, big-ip'd or hell even round-robin with 1s TTLs. Anything to provide some redundancy.
This smells more like a data glitch then a software/hardware glitch. I heard they were going to be doing some account maint to disable some accounts that were being sold on e-bay and passed around pirate IRC channels.
I'd bet heavily that this is the result of a very poorly formulated UPDATE sql statement. And piss-poor backup/recovery strategy.
-Malakai
A Dragon Lives in my Garage
-Malakai
A Dragon Lives in my Garage
This is the biggest legitimate concern about Steam that most people voice - what happens if Valve goes under? I've been hoping someone in the gaming industry with enough pull could simply ASK Valve the question:
... or some variation on that theme. Newell should have an answer for this, if he doesn't, he should be pushed hard enough to need one. I feel as though there's no reason to distrust any response he gives, so if he says they've got a plan, that's enough.
''If in the unlikely event that you were unable to continue providing authentication services within a reasonable amount of time, would you make certain people could activate the game?''
My own pointless vanity vintage computing page
...you had to know this was going to happen.
I mean, this company comes up with a digital restrictions management scheme that if Microsoft tried you'd all be screaming bloody murder, but just because it's from a game company, and you really want to play, you are willing to overlook the truly draconian measures they came up with to control distribution of their software.
The way I see it, you all gave up your freedom to live in a fascist state because the government promised you something you valued more than freedom. Now you have to live with it. Good luck.
Just remember, if we reward the companies who do this sort of thing by buying their games, they have no reason to stop. Just stop buying the game. It's a freedom thing. If we keep mindlessly buying stuff, sooner or later everything will be like this. I know you want to play, but sometimes standing up for your freedoms is hard.
Peace, or Not?
Considering the HL2 box doesn't mention the need of a service contract to work and you cannot be reasonably expected to know that beforehand (like you could be with the EULA, at least that's what the court claims but that only holds true for common EULA demands, you cannot be expected to know if an EULA introduces new rules) Valve is commiting fraud. No, telephones don't need that warning on the box because they would work if you could get a valid datastream from somewhere while circumventing Steam would likely get you a DMCA lawsuit. By omitting that warning they're either making Steam an illegal hidden cost (because it was not known at the time of sale) or invalidate it as a copy proterction mechanism (if they claim HL2 is just a receiver for data generated by services like Steam, omitting the like would make it an illegal cost).
Note that even though Steam is "free" at the moment, personally identifiable information is considered a value. And besides, forcing you too enter an additional contract to make your purchase work the way it was advertised to work out of the box is fraud (since the good was advertised to work without the contract but doesn't).
Justice is the sheep getting arrested while an impartial judge declares the vote void.
"Um... Sure, I can see it'd be frustrating, but dude it's a *game*."
Point of game: Entertainment.
Game not in operation: Not entertainment.
Cost of Game: $50
Parent poster: Clueless.
"Derp de derp."
Actually, you can't just forget about it in offline mode. I tried playing Half-Life 2 in offline mode since I'm paranoid and told ZoneAlarm to block it. After a few gaming sessions, the software kindly told me that it needed to connect to the Steam servers, and I wouldn't be able to play the game until it had a chance to update.
Second, maybe my ideal is a little anti-capitalist. But anti-American? Certainly NOT! The Constitution's idea of copyright is not for the benefit of authors or publishers; it's for the benefit of the public. I'm tired of restating this argument myself; instead, please read about it here and here.
Third, DRM systems are by NO means "inevitable." For one thing, is iD going out of business because Doom 3 doesn't have DRM? Also, "selling games" is not the only possible business model -- there are several MMORPGs where the game itself is free, or even Free, but the developers make money by selling subscriptions to the server. And I'm sure there's plenty of other possibilities out there too.
And finally, if ensuring the public's rights results in fewer games, then so be it. If the US has to choose between freedom and economics, the choice must be freedom!
"[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz
This is the very reason I didn't buy in the first place. I was in the middle of Best Buy, game in hand, and asking myself "Hmm, I wonder how steam works", I went home and talked to some friends. My friend Colligan is like "Yeah, the game works fine if you don't connect to the internet", but I was still skeptical since it said that it was required on the box. I ask him if I can play it for a few hours, so we go around town, playing it until... all the sudden the game won't start up. I say to myself "ha, I knew that was going to happen," as we proceeded to the range of the nearest wireless access point in town, and I didn't buy the game.
Story in short: When a company requires that you connect ONLINE for an OFFLINE game, something is INHEIRENTLY wrong. Either they should advertise the fact that you have to have an internet connection to use the game, or they should not require users to connect to the internet to download a new key so that they can continue to play the game. It's rediculous in so many ways, and the fact that I may not even have internet and might have to get the internet just to play the game alone should be grounds for a lawsuit. Especially since stores will NOT allow you to return a game once it's been opened. I don't think those guys at Best Buy would listen to me whine, "But I didn't know you had to connect to the internet to play this OFFLINE game, honestly!! "
"Victory means exit strategy, and it's important for the President to explain to us what the exit strategy is." G.W.Bush
I bought the collectors edition of HL2. I'm not into counterstrike or any of the other games, I just wanted HL2. I installed it on my machine and tried to run it and ended up spending the better part of 2 weeks trying to get it working.
I had the priviledge of participating in live chat, e-mail and phone support with several different reps working from scripts in India. None really knew what was going on, but their flow charts did point in the right direction: there was some problem with the DVD or the drive that was keeping the game from running.
Upon launch the HL2.exe process would run, ramp up it's memory and processor usage and then quietly quit. no error, no feedback. After several reinstalls of both game and OS I exchanged my dvd for a new one, only to have the same problem. Rather than swap out my drive I pulled disc check crack off the internet and sure enough the game loaded without any issues.
Not only is there issues with their remote auth for the game, but there are issues with the SecuROM protection they use on the actual discs, forcing me to crack my legit copy of HL2 just to get the damn thing to *run*.
Fuck You Valve, If you release any more worthwhile games I'm just going to steal them to begin with... It's easier in the long run.
Even people that believe in pre-destiny look both ways before crossing the street.