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How the Spam Industry is Sustained

mOoZik writes "The BBC has an interesting article about spam and why it's still around. According to a survey, nearly 1/3 of users have clicked on spam messages and 1/10 have bought products advertised therein. "If no-one responded to junk e-mail and didn't buy products sold in this way, then spam would be as extinct as the dinosaurs.""

26 of 371 comments (clear)

  1. 1 in 10? by Anonymous Coward · · Score: 5, Insightful

    That's an average right? Because I can't see how 10% of people have bought stuff from spam. I think that guy who likes buying spam stuff is driving the average up.

    1. Re:1 in 10? by lucabrasi999 · · Score: 4, Funny
      I think that guy who likes buying spam stuff is driving the average up.

      BTW, I would like to make the public announcement that I have a basement filled with cases of VI@AGRA. If anyone wants any, please reply to this post, I'll be more than happy to ship some to you at a reduced cost.

    2. Re:1 in 10? by r00t · · Score: 4, Insightful

      It's not a 10% response rate.
      It's 10% of users having ever responded.

      So if you get 123456 spams and respond 3 times,
      you are counted in the 10%. If you never respond,
      you are in the other 90%.

    3. Re:1 in 10? by Anonymous Coward · · Score: 5, Funny

      No, it was really 10%. However, by taking massive amounts of VI4GR@, they've made themselves swell up to 50%

  2. I replied to the spam by heauxmeaux · · Score: 5, Funny

    and my mortgage has never been longer or harder.

    --
    Beat 'Em and Eat 'Em
  3. 1 in what? by danormsby · · Score: 4, Funny

    But what ratio have received the $43M from an fallen African state?

    --
    Omnis amans amens
  4. Would you like to take a survey? by MykeBNY · · Score: 5, Insightful

    That should really be one third of people who choose to respond to telephone calls to answer surveys. I think that is a substantial skew in their results right there.

  5. 1/10 have bought products advertised therein. by YrWrstNtmr · · Score: 5, Funny
    Damn. Of the 20 people on our floor, 2 of them have succumbed to this crap. 15 of the 150 people in the company.

    The clue by four is gonna get a workout tomorrow.

  6. In other news.. by Juvenall · · Score: 5, Funny

    "Researchers to investigate why they were the last to figure this out."

  7. Most users just aren't very smart by rjsquire · · Score: 5, Insightful

    I've recently taken a job at a small software company and occcasionally I have to take a support call or two. We deal with school districts and our software is used primarily by special education administrators.
    These are people with multiple master's degrees and I'm amazed every day by their lack of techno-savvy. If very bright highly educated people don't recognize pop-up windows as advertisements then how can we expect the "average" person to recognize the bigger issue surrounding spam?
    I think the fact is that most people really don't care that much. They just accept spam the same way they accept junk snail-mail.

    1. Re:Most users just aren't very smart by ThogScully · · Score: 4, Interesting

      I think the fact is that most people really don't care that much. They just accept spam the same way they accept junk snail-mail.

      So they throw it out? That doesn't sound like what you're saying, but that's what people do with junk mail. This article is about people paying attention to it instead just because it's online.
      -N

      --
      I've nothing to say here...
  8. Stats breakdown via country by Hamstij · · Score: 4, Insightful
    I'd love to see the breakdown of those "1 in 3" and "1 in 10" type stats on a per country basis.

    The vast majority of spam that I get is targeted at Americans, and hence completely irrelevent to me.

    I wonder if the number of people that "have clicked on" and "have bought from" is much higher in the US than in other countries.

  9. Questionable Survey by The+Amazing+Fish+Boy · · Score: 5, Insightful

    I have to wonder how the survey question was phrased.

    If it gave an accurate and easily understandable description of SPAM (e.g. "email from someone you had not contacted in any way or did not know how they got your email address"), it would be fine.

    But I have a feeling (having taken a few surveys in my day) that it was something more along the lines of "How many times in the past year did you buy a product after receiving an email about the product?"

    The problem there is that it covers legitimate email offers, like from Amazon, ThinkGeek, or whatever. People might even have thought it counted when they were emailed a confirmation for their purchase.

    I wish these articles would include a link to the survey.

  10. That's fucken it. by stor · · Score: 5, Funny

    I'm writing a virus.

    It will randomly generate mortgage/penis enlargement/teen sluts/housewives/OEM Software spam.

    It will have a "Click here to respond" link.

    If you click the link, it wipes your hard drive and somehow sets your computer on fire. I need to work out how to kill the CPU fan or something...

    These people who are responding to spam need to have their computers confiscated, for great justice.

    That is all.

    Cheers
    Stor

    --
    "Yeah well there's a lot of stuff that should be, but isn't"
    1. Re:That's fucken it. by NetNifty · · Score: 4, Informative

      Well I've started spreading rumors about people buying stuff from spammers and getting tape worm eggs/cyanide pills/another disgusting or poisonous thing instead of medication...

    2. Re:That's fucken it. by Cylix · · Score: 4, Funny

      Oh that's easy.

      All you need is a little assembler and you'll be set.

      HCF - Halt and Catch Fire

      HCF

      --
      "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
  11. 1 out of 10?! by geminidomino · · Score: 4, Interesting

    Ok, I have to know who these guys were surveying, because I'm inclined to think it was the population of a mental institution.

    I really have to disagree with TFA on this one. I don't think it's "bad email behavior" keeping spam alive (viruses are a different matter, but lumped in together).

    It's the stupid and unethical businesses who will pay a spammer $100 for a 200,000 user spam blast. The spammer doesn't give a rat's posterior whether or not the victim buys or clicks. All he cares about is not getting bounced. Then he gets paid.

  12. Not completely true by m00nun1t · · Score: 4, Insightful

    "If no-one responded to junk e-mail and didn't buy products sold in this way, then spam would be as extinct as the dinosaurs."

    This is a very simplistic view. It assumes that people measure their results carefully, and that it's the same people who keep selling. There's plenty of marketing channels out there that have a poor return on investment, but they keep alive for other reasons. Such reasons include: people don't measure the success properly, there's a new sucker born every minute, or other less financial reasons.

    For instance, I had a friend who used to sell sponsorship to big golf tournaments. Companies would pay huge somes of money, and there was plenty of data around that there was a lousy ROI. They kept doing it because they wanted the perks - the premium positions & champagne, etc. He said in his few years, only saw one company actually utilise their investment well by tying it in with other promotions.

    In the case of spam, it may possibly be true that it is profitable - it does appear to be the same people advertising all the time - but don't assume staying in business = good medium.

  13. Oh, there's an easy way... by bitkid · · Score: 5, Interesting

    to educate users. If somebody signs up for a free-mail account (could work for ISPs in general as well), they are automatically send a couple of fake spams. If any link in the spam-emails is clicked, the account of the user will be closed (with an educational warning message). That will teach them...

    Credit: Some MS guy I talked to. Unfortunately Hotmail-management was kinda opposed to that idea...

  14. It's very true by EvilStein · · Score: 5, Informative

    Now before you all start on the "Yeah, I have a 11" penis and 36DDD breasts!" take a look at some of the spam you get. Seriously, look at a lot of it.

    producttestpanel.com is a good example. Spams for discount cruises from travel companies. Spam for free movie tickets (yes, I worked for the company that did that!) and spam for other free/discount products. It's not all porn & pills. in fact, the spammers I worked for adamantly refused to send out mails for porn or pills, but "$50 Gift Cards!" and "Try our coffee samples!" were ok.

    This is a *huge industry* - some of these companies were sending us checks for $60,000 per month to blast out emails.

    CAN-SPAM definitely has NOT helped. I believe that it has made the problem much worse, and it's just going to get worse until that POS law is repealed.

  15. Re:Sigh... by Jeremi · · Score: 4, Insightful
    There are some tried and true methods of persuation and propaganda, none of these methods are secret.


    They are secret to the people who haven't heard of them. Unfortunately, they don't teach much critical thinking in school. (I think it would be great to require a semester of media literacy in high school, where students learn all the classic propaganda techniques and how to spot them...)

    --


    I don't care if it's 90,000 hectares. That lake was not my doing.
  16. Re:So did I by spectre_240sx · · Score: 4, Insightful

    It's pretty messed up, indeed. I remember the days when everyone was worried about this whole "online purchasing" thing. Everyone thought that it was just some sham to take peoples credit card numbers. Now people will buy products from companies that advertise in a sketchy manner and don't even spell things correctly? It's definately a bit frightening.

  17. It's all my fault... by barfy · · Score: 4, Funny

    But you should see the SIZE of my penis!!!!

  18. low sales resistance by MenTaLguY · · Score: 4, Insightful

    Some people have very low sales resistance. They don't really want the spam (and opt to block it if possible), but once presented with it they have little willpower.

    It's scary and sad and unfortunately true.

    --

    DNA just wants to be free...
  19. I met a spam customer once by billstewart · · Score: 4, Informative

    She had some cheerful business cards. Turns out she'd gotten them "free" from a web site she heard about in an email. Of course, the shipping for the 250 "free" cards cost about $7, so she ended up paying about what should would have if she'd gone to a reputable printer. My wife and I looked at each other sadly and decided it wasn't likely to be worth trying to educate her...

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  20. Mortgage spam economics are little different by triclipse · · Score: 4, Informative
    Because with mortgage spam, the consumer is not actually buying anything. They are clicking on the link and submitting their information. In the course of litigating a California mortgage spam case, I have discovered how many layers of "lead companies" there are between the actual spammer and the end user, who is not the consumer that clicked on the link, but is rather the mortgage broker who ultimately makes the call to the consumer who clicked on the link.

    In the course of my pre-suit investigation, I did several canary traps. Just one response to one piece of spam resulted in calls from over 40 mortgage brokers. These brokers had paid between $30 and $50 dollars for that lead. They had purchased it from a "lead generator" company who had paid between $20 and $30 dollars, and these companies had in turn bought it from another lead generator company! And I haven't even reached the actual spammer yet.

    So, one response to one piece of spam funded an entire chain of companies selling leads, generating well over $1000 in income for various persons. The consumer had parted with no cash...

    --
    No Inflation Taxation without Representation