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Ride Along With a Real Verizon Wireless Tester

jonknee writes "So you're probably sick of the Can you hear me now? ads, but here's a new article about a real-life Verizon Wireless network tester. This guy logs over 3,000 miles a month in a station wagon decked out with over a quarter-million dollars worth of network gear (I dare say the most valuable station wagon ever?). An audio file is linked at the bottom of the article that has a few minute sample of the audio Verizon tests with. It's bizarre!"

61 of 304 comments (clear)

  1. I gotta say... by deutschemonte · · Score: 3, Funny

    Go, go gadget grocery getter.

    --
    The preceding message was based on actual events. Only the names, locations and events have been changed.
  2. One word. by FireballX301 · · Score: 4, Funny

    Wardriving.

    Best, wardriving vehicle, ever.

  3. As a customer by DigiShaman · · Score: 2, Informative

    I'm very happy with my cell service. I guess they really *are* doing something abount reception. Honestly, this is the best cell service I've had in terms of voice quality.

    Note: I live in Austin, TX. So your MMV.

    --
    Life is not for the lazy.
    1. Re:As a customer by Skater · · Score: 2, Informative

      I happen to be in Buckhannon, WV, and I only barely have service. The only way I got a reliable 1-bar signal was to go outside, so I turned the phone off entirely.

      This is the first time I've had this problem with Verizon, though.

      I saw a sign in town for another service provider that said, "What good are the minutes if you don't have service?" I guess they're aware of the problem Verizon has here and ready to take advantage!

  4. Can you by mboverload · · Score: 3, Funny
    Verizon: You there? Good
    Slashdot: Nothing to see here, move along

    Almost makes Verizon seem like the good one ;)

    1. Re:Can you by ikkonoishi · · Score: 2

      Cue the "I guess the server was hosted on a modem over a verison cell phone." jokes.

  5. Station wagons and magtapes by toddbu · · Score: 2

    What's the old joke? - "Never underestimate the bandwidth of a station wagon carrying magtapes".

    --
    If you don't want crime to pay, let the government run it.
  6. Nice map by tealtalon · · Score: 5, Interesting

    I can see where my nextel drops me everyday on the way home on 275 talking to my wife. Seriously.
    /me calls verizon.

    1. Re:Nice map by RevRigel · · Score: 5, Insightful

      That's their way of telling you to get off the god damn phone while you're driving.

    2. Re:Nice map by inKubus · · Score: 5, Funny

      Why are you talking to your wife on the way home? You should be enjoying your last few moments of silence before dinner! dishes! hold me! sex and the city! blaaaaagh

      --
      Cool! Amazing Toys.
    3. Re:Nice map by jaysones · · Score: 5, Funny
      Phone work great when I talk to everyone else

      I'm sure Mrs. Frankenstein is happy to hear from you.

      ;)

    4. Re:Nice map by michaelhood · · Score: 2, Interesting

      What is your hang up with people driving while talking on the phone? I can say to a certainty that in 99% of driving conditions (I live in SoCal, we don't have weather), my driving skills aren't affected by a phone conversation. In the other 1%, I stay off the freaking phone.

      There are plenty of people who can't chew gum and drive at the same time, lets worry about the people who can't multitask. Phones just happen to be a common activity, and driving is too, so occasionally they overlap. And so they get martyred as "the only thing that distracts people!".

      I commute outside of LA. I see people driving while reading books, eating cereal, shaving (?!), doing makeup (the worst by far), typing on laptops, etc. Phones are nothing.

    5. Re:Nice map by daikokatana · · Score: 3, Insightful

      I have to agree that phones are not the only evil distraction in a car, but I do not agree with what you are saying. You would not believe how many drivers are out there talking on the phone while not paying attention to the road. Besides, where do you draw the line? If talking on the phone is allowed, then why not drunk driving? Both of which have been proven to influence the level of concentration a person has.

      --
      http://jcsnippets.atspace.com/ - a collection of Java & C# snippets
  7. Does he use tape playback? by Anonymous Coward · · Score: 2, Funny

    Continually saying "Can you hear me now" has to violate some sort of OSHA regs, never mind those states with laws about talking on a cell phone while driving.

  8. Mobile debugging by mrm677 · · Score: 4, Interesting

    I used to work at Motorola and we would, at times, have to bring an entire debugging setup out in the field. A van, with the phone test board, workstation, and logic analyzer all hooked up.

  9. My friend does this for Nextel by mo26101 · · Score: 4, Interesting

    A friend of mine does the same thing, except he works for Nextel. Needless to say, the job is quite boring.

    1. Re:My friend does this for Nextel by afidel · · Score: 2, Interesting

      Dude, it's not even that much driving. I do over half that much just doing my daily commutes for work each month. My father was a salesman with a multistate territory, his best ever was putting 120K miles on a car in 22 months. I believe the leasing angency was in sheer awe of someone that does that much driving =) If you drive every work day (average 20 work days per month) to do 3,000 miles a month you only have to drive 150 miles a day, that is simply nothing.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  10. Can you hear me now? by jmcmunn · · Score: 3, Insightful


    Uh no, not inside a building.

    That's why I no longer have Verizon. Who cares if some jackass on a commercial can talk when he's in Death Valley...I couldn't get a signal inside. Now with my Sprint phone, at least I get one bar, which is just enough to get calls and head for the window. Verizon has nothing on Sprint or Nextel, both of which consistantly get better service here in Michigan. (at least for everyone I know)

    1. Re:Can you hear me now? by fm6 · · Score: 5, Insightful
      I doubt if Sprint or Nextel has special inside-building towers. More likely they just happen to have a tower that's close enough to the various building you go into, and Verizon doesn't.

      One sad thing about the U.S. cell system is that all there are so many incompatible cell protocols and systems. You get a phone that handles 3 or 4 different protocols, you worry about "roaming" charges -- and you still often find yourself in places where your particular provider just can't serve you.

      The Europeans did the right thing when they agreed that all their providers would have to use GSM, so everybody's phone would work with everybody's network. U.S. providers complain that GSM doesn't use bandwidth efficiently. But from the consumer point of view, their hodge-podge of GSM alternates is really inefficient.

    2. Re:Can you hear me now? by LinuxHam · · Score: 2, Informative

      The coverage sucks, and frequently cuts out.

      Remember.. if you get close to going over your minutes, get in the habit of calling VZW to report each dropped call soon after it happens. Every carrier will take dropped calls off your bill. Each time the call drops, just call customer service and tell them "yeah, the last call I was just on dropped on me. I want those minutes credited back." If everyone did that all the time, I'm sure they'd get sick of it and start addressing the problems.

      On a side note, Nextel has been doing some pretty sucky things trying to boost my bills. They recently "accidentally" deleted unlimited nationwide DC and they reactivated it seconds later less my free nights & weekends. My bill jumped from $82 to ~$400. I called and got the excess charges reversed, but had to get 200 more minutes on a new contract (for the same cost) and restart my contract clock. They've tried to delete my 100 bonus minutes in the past to my objections since it comes with my corporate discount.

      --
      Intelligent Life on Earth
  11. I beg to differ. by kryogen1x · · Score: 4, Funny
    A tank would be so much cooler. It would give new meaning to WarDriving.

    Although, you can't pick up chicks in a tank.

    1. Re:I beg to differ. by QuietLagoon · · Score: 2, Funny

      I don't think that I would want anyone must listen to that audio all day to be driving any manner of military vehicle.

    2. Re:I beg to differ. by JNighthawk · · Score: 2, Funny

      Yeah, I gotta wake my ass up at 5 in the morning, doing the drywalling at the new McDonald's in Vascelina.

      --
      Wheel in the sky keeps on turnin'.
  12. Harvard Sentences by eltoyoboyo · · Score: 2, Informative

    The Harvard Sentences used to test, that are mentioned in the article, seem to be missing a key phrase:

    I had an idea that we parked our car in the Harvard Yard.

    (Boston Dialect article here or here.)

    --
    Have you Meta Moderated t
  13. spinners by Doppler00 · · Score: 4, Funny

    Yeah, but does the wireless tester have SPINNERS on it?

    I hate those things....

  14. Pimp My Ride by Schwing84 · · Score: 5, Funny

    All that equipment but the guy really hoped that MTV and Xzibit would Pimp His Ride!!!

  15. sigh - I've had a bad day... by cliveholloway · · Score: 2, Informative

    ... so I can take the karma hit of being a Grammar Nazi asshole.

    ...the article that has a few minute sample...

    So, is that meant to be a sample that is a few minutes long, or are their several tiny (minute) samples?

    FFS, *somebody* buy the slashdot editors a copy of StyleWriter.

    cLive ;-)

    --
    -- Trinity in high heels carrying a whip: The donimatrix - there is no spoonerism
    1. Re:sigh - I've had a bad day... by pokka · · Score: 4, Interesting

      FFS, *somebody* buy the slashdot editors a copy of StyleWriter.

      Ha, I know this is off-topic, but I find it hilarious that their site has an example image of a document that's been "fixed" by StyleWriter. One of the sentences has been corrected to "I assume you'll dealing this soon..." Are you sure the slashdot editors don't already have a copy? :)

  16. Down already by numLocked · · Score: 2, Informative

    The site is down already, and i saw someone requesting a mirror, so if anyone doesn't know about it, www.mirrordot.com mirrors everything slashdot links to. I've never seen it go down.

  17. No wonder their service sucks... by exp(pi*sqrt(163)) · · Score: 4, Funny

    ...the tester gets a skewed view because he uses equipment worth 3/4 million whereas real users have to use a crappy phone that costs a few hundred.

    --
    Doesn't it make you feel good to know that our freedoms are protected by politicans, lawyers and journalists.
    1. Re:No wonder their service sucks... by spagetti_code · · Score: 2, Interesting
      Just to expand on that a little - this guy is using large car aerials. Most people just use a cellphone with a hidden built-in aerial a couple of inches long.

      Unless they are scaling their results back - they are getting skewed numbers.

    2. Re:No wonder their service sucks... by Anonymous Coward · · Score: 5, Informative

      Driving around with a cell phone will tell you you're losing your signal.

      Driving around with an HP 8563 spectrum analyzer and a standard-gain antenna will tell you why you're losing your signal.

      This is sorta important if you're in the cell-phone business.

    3. Re:No wonder their service sucks... by radish · · Score: 4, Insightful

      Yeah, because the guys who run nationwide cell networks with thousands of nodes and millions of subscribers would never have thought of that. My god man, credit them with some intelligence!

      --

      ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

  18. Dropped Calls by bleckywelcky · · Score: 4, Informative

    "Dropped calls for Verizon Wireless are pretty rare these days, with some months of testing seeing none."

    Well that's all fine and dandy for them. Unfortunately, I get a dropped call or two each week, in an area Verizon advertises as being completely covered.

    1. Re:Dropped Calls by nxtw · · Score: 2, Informative
      As a Verizon customer, I can honestly say that that idiot is full of crap.

      Your experience is very subjective. A low quality or defective phone can cause a myriad of problems. Early Motorola V600s had numerous issues regarding static and choppy calls; later ones don't have these issues. All opinions for wireless networks are extremely subjective. Reports on wireless networks in different areas should not be compared (e.g. because Verizon sucks in one city does not mean they suck across the country. Each individual network (e.g. one system for one carrier in one city/area) is built differently, may be licensed differently, and was built at a different time than another. Ameritech (now Cingular's) original network was built here in 1996; today, it has evolved through at least two (possibly three or four) different technologies. This network would be expected to have more coverage than T-Mobile's network, which was built in 2002, but less than Verizon or Alltel's networks, which were built before 1990. In some other cities, Cingular's network has been around since the 80s, and Verizon's is less than ten years old. Wireless experiences are specific to your specific location -- at most, a major metropolitan area or small state. Many cellphones suck or are defective or have subtle flaws that only are revealed in specific situations -- so unless your experiences are common between other people with different phone models in the same location, don't treat them like complete gospel.

      I really miss my Sprint analog phone. I used it about 50 hours a month in 1993, and while I did have dropped calls, they were always due to lack of signal.

      That network is no longer owned by Sprint. That network could even be Verizon's network now...

  19. Your phone by phorm · · Score: 2, Interesting

    A lot of that depends on your phone too. I know that my flip-phone doesn't get great reception in the local mall, whereas friends with a standard nokia phone can manage in many places I can't.

  20. Re:Must. Resist. Urge. To. Attack. Oh, what the he by carninja · · Score: 2

    Also, anyone who tells you it's the fashizzle is just lying to your facizzle.

    Also, anyone who trys to tell me what to think is gonna be ignored. I can make my own decisions, thankyouverymuch, and so can the mods.

  21. Download the track? by iCEBaLM · · Score: 3, Funny

    Ok, what the fuck is an .amr file?

    1. Re:Download the track? by keeleysam · · Score: 4, Informative

      Extension: AMR Program and/or Extension Function Company Adaptive Multi-Rate Codec Specific Notes Speech encoding format used in GSM telephony. MIME Type What's This? File Classification Associated Links * Player * Background Paper Identifying Characters: Hex: 23 21 41 4D 52 0A 34 ASCII: #!AMR.4

      --
      Nothing for you to see here, Please move along.
    2. Re:Download the track? by baconbit · · Score: 2, Informative

      You can open it with QuickTime.

    3. Re:Download the track? by rizzo420 · · Score: 2, Informative

      RTFA... it says you can open it with quicktime.

      --
      please me, have no regrets.
  22. Doing something about service.. by inKubus · · Score: 5, Interesting

    They've put up a shitload more antennas. It's interesting that people haven't noticed, because they've been camoflauged.

    --
    Cool! Amazing Toys.
    1. Re:Doing something about service.. by silvwolf · · Score: 3, Interesting

      I did some contract work for Sprint when they were building a network in a southern city. Summer job in college really. I'd drive around to cell phone towers and make sure they had power so Sprint techs could come and do whatever they had to do. I remember two sites in particular that I had trouble with.

      The first was on a church's property. Kinda wooded area, pretty big for a church. I drove around the area for a good 10 minutes before calling my boss and asking where the tower was. It was one of those camoflauged trees. I was looking for the damn cell phone tower and couldn't find it!

      Second one was also a church. This time the antenna array was up in the bell tower. I was kinda prepared for that one and could barely see the antennas poking out.

      Another interesting one was out in the middle of a cow field on the side of the highway. There was a mud road out the to the tower. Cows were too busy chowing down to give me a second look.

      I guess these were created out of a catch 22 type situation.. People in rich neighborhoods wanted / needed cell phone service, but weren't willing to put up with the ugly looking tower next to the clubhouse. So the companies that build the towers had to come up with something.

  23. Re:Must. Resist. Urge. To. Attack. Oh, what the he by ImaLamer · · Score: 2, Funny

    No, he's talking about that Napolean Dyn-o-mite!

    The one that starred Jimmy Walker.

  24. The 3/4 million car... by s-orbital · · Score: 5, Insightful

    Um... are you sure its a good idea to publish a pic with the license plate number of a car carrying $750 000 worth of stuffZors?

    --
    Patent: from Latin patere, to be open
    1. Re:The 3/4 million car... by NanoGator · · Score: 3, Funny

      "Um... are you sure its a good idea to publish a pic with the license plate number of a car carrying $750 000 worth of stuffZors?"

      Good luck catching up with a vehicle that moves 3,000 miles a month!

      --
      "Derp de derp."
    2. Re:The 3/4 million car... by NanoGator · · Score: 2, Funny

      "That's merely 4 miles a day (if the guy has caffeine for blood). Hell, I could walk and catch a car that travels 4 miles a day."

      Are you serious or is this a satirical poke at the US public school system that's just a little too clever?

      --
      "Derp de derp."
  25. Dude, where's my bar? by mveloso · · Score: 4, Funny

    I hope that wagon's got airbags, because the driver's gotta be drinking heavily during his job.

  26. or maybe you're blind by DarkTempes · · Score: 3, Insightful

    most of the equipment looks like it analyzes and stores information from the phones...
    if you actually RTFA and looked at the pictures would see a bunch of expensive equipment plugged into 4 different phones (one for each different company)

    he doesn't have any special external antennas to boost the signal or skew the results.

    the only possible thing i could think of is the phones may be getting a WORSE signal because they are all lying down inside of a metal case...

  27. /. effect by grommet_tdi · · Score: 2, Funny

    Can you hear me now? ... ... ... Hello?

  28. AMR Codecs by Kjellander · · Score: 2, Informative

    Use Realplayer 10.0.2 under linux. https://helixcommunity.org/download.php/806/hxplay -1.0.2.tar.bz2

    For Win32 there is a decoder with source but I haven't tested it. http://www.voiceage.com/codecsite/openinit_amr.php

    Or you can copy it to a recent Nokia phone and listen to it

  29. I did this as a summer intern back in '95 :) by MikkoApo · · Score: 3, Interesting
    My assignment was to test how well the network handled peak hours in the busiest areas around the city's center. My equipment was a laptop equipped with testing software and a mobile phone. I was supposed to sit in bars (the boss marked the places very specifically) and take notes on how each test went.

    The test took place in the middle of the summer, during probably the hottest two weeks of the whole season and the whole city was totally empty, dead, void of people. People went to the beach, parks and on vacation while I was testing the "peak hours". Most of the tests completed without any errors so it wasn't a really succesful assignment unless you count the nice tan I got from it :)

  30. Re:Bah by dpete4552 · · Score: 2, Informative

    "Oh and why is it again its gonna cost me 4 bills for a phone with bluetooth that marginally works with my car?"

    The Motorola v710 isn't the only bluetooth phone on Verizon and on top of bluetooth it has an MP3 player, memory card slot, huge TFT screen with equally large resolution -- inside and out, and pretty much every feature you could imagine having on a cell phone that isn't a PDA phone. That is what you're paying $400 for. There are cheaper bluetooth phones.

    --
    http://www.archive.org/details/ThePowerOfNightmares
  31. Ahhh... The good old days by Pedrito · · Score: 4, Interesting

    It seems like a lifetime ago, but I guess it was only about 11 or so years ago, I worked for a wireless engineering consultant firm in Arlington, VA. Among our many projects, one of the biggest during my time there was designing and building out the first Sprint PCS systems in DC, Seattle, and Portland.

    We didn't own the vans we did drive testing in (the process of checking the signal by driving around with special equipment and software). We rented them. That was fun. We'd rent a nice brand new minivan from Budget or some car rental place and the first thing we'd do is rip out the dash board so we could run power cables to the alternator (I assume that's where they were plugging in. I dealt more with the software side).

    In addition to some fairly expensive equipment, some of which our company designed, we also had specially modded PCS phones that, with a serial cable, would provide signal strength and other information to the computers.

    We'd have maybe 3 or 4 laptops, each with a phone and GPS attached, and then we'd just go cruising around town recording signal strength, intereference measurements, and so on.

    And if it wasn't just plain old geeky fun, the young engineers involved were simply a great group of people and we had a blast doing it together. And somehow we usually managed to get the minivans put back together well enough that we never got sued.

    Thanks for the memories. I haven't thought about the old drive testing days in quite some time.

  32. Some College Students Tried This Already by usdrowe · · Score: 2, Informative

    Some college students started doing this already, but want to provide it to the public. http://www.signalmaps.com

  33. I also do this... by OverkillTASF · · Score: 4, Insightful

    It paid $15/hour, which I thought was great. I mean, all I have to do is drive, right? Well, when hours are from 6 a.m. to 9 p.m., and you factor in the potential cost of meals and lodging... Not to mention the fact that sitting in one precise position for that long is KILLER... I drove 550 miles in one day, and didn't actually end up going anywhere, because we just drove every road back and forth to cover an entire area. I don't think I was ever more than 30 miles from where I started. It's really crippling, psychologically, to be all "Wow, I can't wait 'til we get there!" because you feel like you're on a road trip. And then you realize... "Oh yeah... I'm just gonna end up back where I started." After a while, it was pretty enjoyable though, because I went nuts and was entertained by everything I saw on the side of the road.

    Didn't really learn much as far as wireless goes, though I talked to the engineer a lot... Long car trips not to. Here's what I don't get...

    Sprint wants to test their cell reception and compare it to their competitors... They hire company A to do it. Company A calls Company B for staffing. Company A pays Company B, and Engineer is hired, and paid by Company B. Company B then calls Company C to inquire about a drive. Company B pays Company C, and Company C find and pays the drive. Turning in hours was maddening. And think about how freaking expensive these drives are when you figure that everyone is making a profit in that multi-tiered platform. Sheesh!

    P.S... Normally, the signs say "Watch For Children". But there were a few in the Blacksburg area I think that said "Watch Children". I was quite disappointed when I didn't see kids on the side of the road twirling plates, juggling chainsaws, and performing magic tricks for my entertainment.

  34. Capacity, not coverage problem. by katharsis83 · · Score: 2, Informative

    Verizon has serious problems with their cell phone service, and they're testing for it the wrong way. Verizon has excellent coverage in the SF Bay Area - I can get 5-bars of service almost everywhere I go; I can even sometimes get text messages underground on BART.

    The problem Verizon has is capacity; they've over-booked each of their cell phone towers. I'm not sure but I think most CDMA towers for Verizon can handle 80-100 simultaneous calls, and this gets to be a real problem in densely packed metropolitan areas. I get 5-bars of reception, but I can't place any calls, or they get dropped within 1-2 minutes of connecting. Sometimes it takes 2-3 minutes just to connect when I dial. They need to stop this crap about super-coverage when their capacity sucks donkey nuts.

    This is making me consider switching over to AT&T, but their "New Every 2" plan is coming up for me soon. Does anyone here have experience in the Bay Area with AT&T service? I used to have them in their TDMA days, but switched to Verizon ~2 years ago.

  35. Best wardriving vehicle? guess again... by mrqcho · · Score: 2, Interesting

    WarDrive Van

    Now that's what I call geek!

  36. The Other Side by Unca'+Scrooge · · Score: 5, Funny

    I'd like to see them air a commercial from the point of view of the poor guy stuck at his desk all day...

    "....yes....yes....yes....yes....yes....yes...."

  37. Re:Must. Resist. Urge. To. Attack. Oh, what the he by BarryNorton · · Score: 2, Informative
    Why is it you never have mod points on the days when you just HAVE to have them?? Grrrrr....
    Because you use them to enforce your opinions on movies and get meta-modded down?
  38. Nextel repeaters by Aero · · Score: 2, Informative

    Can't speak for Sprint, but Nextel offers repeaters, and they're the only reason why we get coverage inside the glass-steel-and-concrete cage that I work in. Before they got installed, you couldn't get a signal if you were more than 15 feet away from an exterior wall. That doesn't mean I like the service (I don't), but certain departments that I work with are absolutely in love with the rassa-sassa-frassin' PTT function (and have too many people who will ramble on and on for minutes at a time over a half-duplex link, with the recipient literally being unable to get a word in edgewise) and won't give it up.

    --
    We can believe in you for 3 minutes, but beyond that, even the King of All Cosmos can't be expected to wait.