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Mac OS X Tiger Accidentally Shipped Early

boarder8925 writes "Engadget reports: 'In many places around the world, Mac fans and Apple distributors received a shipment they weren't quite expecting: Mac OS X 10.4 Tiger arrived at the door a full eight days ahead of schedule for some lucky folks who pre-ordered. Vendors PCMall/MacMall and ClubMac gave pre-order customers a treat by unleashing the OS ahead of schedule, quickly followed up by a 'recall' of the copies from PCMall.'"

30 of 540 comments (clear)

  1. Oh come on... by Anonymous Coward · · Score: 4, Insightful
    They're telling customers the Tiger copies that shipped out early will not be supported by Apple, and that users will have to return the boxes and get new copies shipped next week
    What a bunch of jerks, they should just suck it up and admit they dropped the ball. There is no way that this boxed up and shipped version is going to be any different then the one they send a few days from now.
    1. Re:Oh come on... by TWX · · Score: 5, Insightful

      I've got one better...

      If I were a customer, I'd insist that they ship me the supposedly legitimate one and pay for my return postage before they get the other one back, seeing as how it was their mistake, not mine, and that I should not be liable for their cockup. If they want it right, they have to do the work to make it right, not me. If they won't support the product then the credit card company gets called and the charge is revoked, as I as a consumer haven't been given what I've paid for.

      --
      Do not look into laser with remaining eye.
    2. Re:Oh come on... by james_r_boyer · · Score: 1, Insightful

      I dont see how to mess up his credit they would have to have his SSN I thought. With out that they have nothing they can do unless they go to the courts where he would win anyway. However I do aggree throwing it away it was not the best thing to do.

  2. Re:who would return it? by CSMastermind · · Score: 2, Insightful

    Do they get them back a week if they return them? Really I mean it's a week. Good for them. How much damage can a week early release do?

  3. Marketing by Johnboi+Waltune · · Score: 2, Insightful

    Eh, they release Tiger to a few Mac zealots who early-ordered it, they tell their friends, it gets into the news, creating a marketing buzz... nothing to see here.

    --
    "The advanced societies of the future will be driven by competing systems of psychopathology." -JG Ballard
  4. Re:Other early resellers... by FidelCatsro · · Score: 3, Insightful

    Ok responding to the same thing twice , bad show i know but i had another thought .
    first off I do not support what Thepiratebay is doing , but i have a problem with apples lawyer.
    First off you do not send a legal threat to a sweedish site citing US law.
    Second if your going to send a legal threat for the love of god do it in the right language , as sending it in english can cause problems .

    Apple need to have a word with their lawyer about this as it is bad practice .
    Other than that , apple do have good cause to be angry at this site ..

    However i do not yet know if bittorent sites can in all sanity be proesecuted for any breach , as First they are only holding information pertaining to the download IE: the torrent(not any copyright material) and in civil cases i don't think you can be prosecuted for such things(obviously very difrent in criminal law) in most european countrys.

    --
    The only things certain in war are Propaganda and Death. You can never be sure which is which though
  5. Re:Other early resellers... by rylin · · Score: 3, Insightful

    It's perfectly legal (currently) to download music etc.
    While it isn't legal to distribute copyrighted material without a license to do so, I'm not sure that "bits and pieces" of protected work are protected.

    What you're actually saying is that people who do not spread copyrighted material, do not do anything illegal - should be convicted of crime.

    You're the real asshole in this story.
    Arrogant to no end, you seem to think that your "moral high-ground" allows you to slander the laws of a country currently being supportive of the digital lifestyle.

    I eagerly await your response, along with a -1 moderation.

  6. Re:Other early resellers... by Anonymous Coward · · Score: 5, Insightful

    "Arrogant to no end"

    It is arrogant for some American companies trying to enfore American laws in foreign countries... .

  7. Re:Apple Beat Microsoft to to the 64 bit desktop! by bersl2 · · Score: 3, Insightful

    I think this was gone over in the "It Just Works" story.

    Microsoft R&D may be great stuff, but it doesn't make it into the products, because the suits are afraid of not making money.

  8. So sick of release dates by Mean_Nishka · · Score: 3, Insightful

    What's the point of release dates anyhow?
    With digital distribution now finally catching on, it would be in the best interest of most companies to release when it's done.. I'd much prefer to download a (legal) burnable disc image than have to wait for a box to show up.
    IMHO much piracy is due to impatient souls who simply can't wait for the release. Music is a great exmaple of this. I say when it goes gold, release it. Many of these downloaders would probably pay for it.

  9. Re:Old News? by ShyGuy91284 · · Score: 2, Insightful

    True we don't do breaking news. I recall a story in the past year about a "computer/cat maintenence guide" that linked to a page that hadn't been modified since 02. Some commented how old it was, but was new to me, and a lot of the other readers.

    --
    In undeveloped countries, the consumer controls the market. In capitalist America, the market controls you.
  10. Re:who would return it? by CarlinWithers · · Score: 2, Insightful
    If anything, this just adds to the hype. Which is good for Apple.

    (See the guy down below who got a copy and is posting how great it is)

  11. Re:Legal status of unordered merchandise by bleckywelcky · · Score: 5, Insightful

    But morally, hanging onto both shuffles would be wrong. In the Tiger case, people are trying to jerk them around, so they could keep their current copy until the release and exchange it for a "legit" copy and have a clear conscience. But with the shuffles, if the company realized their error and scheduled a pre-paid pickup, you should give it back. It's not actually your property, but by law you can keep it if you want - that doesn't mean it's right. If a $20 bill falls out of some guy's pocket and you pick it up, legally you could keep it, but that doesn't mean you shouldn't give it back.

  12. Re:Inside 10.4 by Ravnsgaard · · Score: 2, Insightful

    The RSS screensaver is just a simple demo of CoreImage. Go to /System/Library/Screen Savers and you will see that it's a Quartz Composer file. ..Click it and it will open in Quartz Composer, from where you can hack it as you will. -Quite cool, I expect tonnes of stuff like this as soon as soon as creative minds gets wrapped around the possiblities with QC and CoreImage.
    Again, the screensaver is just a simple demo which proves a point.
    Tiger rocks!

  13. Re:Amazing true fact by UWC · · Score: 1, Insightful

    Not that the karma loss hurts me badly or anything, but there needs to be something like a "Not all that funny" or "Cheap shot" mod so people don't go around slapping "Overrated" on posts whose only positive moderation has been "Funny."

  14. Moral status of unordered merchandise by Anonymous Coward · · Score: 5, Insightful

    Well as the "moore library issue" and "your information wants to be free" stories show. There's a large number who don't think like that. Todays motto is "what's in it for me?". That's until the consequences of such come home to roost. Then it's "all your fault for me being a bad person." Multiply this with each succeeding generation, and you see were societies heading.

  15. Re:Legal status of unordered merchandise by Dachannien · · Score: 2, Insightful

    Why would you need to exchange your early-received copy for another identical copy? If a person has a guilty conscience, they can do just as well by not installing Tiger until the official release date.

  16. Re:Other early resellers... by Anonymous Coward · · Score: 5, Insightful

    I think the case law in Sweden firmly supports what thepiratebay is doing, especially since they are just a torrent tracker.

  17. Re:This was a mistake?! by ChristTrekker · · Score: 2, Insightful
    Use command-line commands safely on HFS+ files. Utilities such as cp, mv, tar, rsync now use the same standard APIs as Spotlight and access control lists to handle resource forks properly.

    Personally I'm somewhat appalled at this. It took this long for Apple to update basic Unix commands to work properly with the filesystem? Four years?

  18. Re:Apple cut piracy on Tiger. NOT. by Espectr0 · · Score: 1, Insightful

    Here's the one and only thing you need to know to understand Apple: Our goal is to make using your Mac a pleasant experience. Anything that takes away from that is our enemy.

    Do you REALLY think that having to send your tiger dvd, pay 10 dollars and wait for the cd's to arrive is better than waste 10 seconds to swap cd's?

    Now, you said the apple stores have the cd's. So if they have them, why not put them on the shelfs?

    75% of the mac population don't have dvd's and then you make tiger dvd only by default? How big is the percentage number of those 75% that have hardware capable of installing tiger? If that number is anything bigger than 25%, then making tiger dvd by default was a mistake - swapping or not.

  19. Re:Apple cut piracy on Tiger. NOT. by Kesh · · Score: 2, Insightful
    Now, you said the apple stores have the cd's. So if they have them, why not put them on the shelfs?

    Packaging.

    If they produce one box with DVDs and one box with CDs, that's two different products to produce, pack, ship, track sales and take up shelf space. Combine this with the Family Pack, and you're up to four.

    Under this current system, you walk into an Apple store with your DVD, pay the $10 and they hand you the CDs instead. Probably from behind the counter, rather than sitting on the shelf, where it also confuses the customers ("What? I wanted the DVD, not these CDs! Wrong package!"). See Full-Screen vs. Wide-Screen DVDs for examples of this confusion.

    Overall, I think it makes sense for Apple.

    75% of the mac population don't have dvd's

    Care to cite that?

  20. Re:Best mac links? by nordicfrost · · Score: 3, Insightful

    I got a Mac at work a few weeks ago, a Powerbook G4 or something, probably about one year old.

    I call troll.

    If you have a one year old PB G4,or a PowerBook G4 or at all, it says so on the computer. Under the screen. In center. You would be blind not to see it, deliberate troll or a retard to call it "a Powerbook G4 or something" when it clearly says "PowerBook G4" on the computer.

  21. So let me get this straight.... by Anonymous Coward · · Score: 1, Insightful

    OS X Tiger ships a week EARLY, and
    MS Longhorn is 2 years late and counting....

  22. Re:This was a mistake?! by Anonymous Coward · · Score: 1, Insightful

    I wouldn't buy Tiger "just" for the potential speed increase. Especially on a recent system. People often claim speed increases after installing a new version, which may have everything to do with being a fresh install and nothing to do with the new version. Also, the standard line is that "each release is faster on the same hardware", but it's entirely possible that they only notice that it isn't any slower.

    Basically, don't believe the hype. If you're going to buy Tiger, buy it for the features, not the all-but-mythical speed increase.

  23. Re:No idea how it works in that industry, but... by bluGill · · Score: 2, Insightful

    (In addition to what the others have said)

    If you violate the release date and they find out, you will not get product from that company anymore. (If you are a really big company they just won't ship it until the release day)

    This means customers who want the hot product on the day of release won't get it at your store, because you won't even have it until the truck arrives (If you are big, latter that day, small companies sometimes next week, unless it is a big seller when you don't get it until the big guys can keep inventory on the shelves). Not good for business.

    Wal*Mart is big, but they are can be ignored if all the other stores fall into line. Nobody goes to Wal*Mart for the midnight release rush. Wal*Mart also understands release pressures. If you want them to keep boxes in stock for a few months they will object, but they are willing to agree to hold things for a short time. They have regional warehouses, and regular shipments to stores - they need to fill this channel up. If your release date is unreasonably far out they will be mad, but otherwise they have their own issues they need some time to work out.

  24. Re:Apple cut piracy on Tiger. NOT. by As+Seen+On+TV · · Score: 4, Insightful

    Basically, yeah. The reason people buy things rather than making them themselves is so they can trade money for convenience. Here at Apple, we've established a reputation -- mostly, but not entirely, deserved -- for making the right decisions. If you buy an Apple product, be it a thing or a piece of software, you can be pretty darned confident that it will have been done right.

    According to last quarter's financials, we're doing pretty well in the marketplace. Our year-over-year sales went up by something like 40%.

    You draw your own conclusions.

  25. Re:Apple Beat Microsoft to to the 64 bit desktop! by scotlewis · · Score: 2, Insightful

    Tiger is not completely 64-bit.

    True. GUI apps are still limited to 32-bit. But, if you need more than 4GB of address space for your GUI app, you should probably be thinking of splitting it into a client/server setup anyway. And, of course, 64-bit operating mode means slower integer performance (which would be very noticeable in a GUI app). And yes, the Opteron and friends have slower integer performance clock-for-clock in 64-bit mode too. 64-bit mode is (at this point) only really useful when you have to deal with a huge amount of data. Most of the world doesn't actually need it yet, but we will eventually.

    Also, Windows was 64-bit before Apple ever was -- remember Itanium?

    You forgot about the Alpha port of NT...
    I think we can agree that Apple beat MS to the punch with a 64-bit consumer desktop OS.

  26. Humbug by DABANSHEE · · Score: 2, Insightful
    They're telling customers the Tiger copies that shipped out early will not be supported by Apple, and that users will have to return the boxes and get new copies shipped next week
    Notice such quotes are useally in the 3rd person, alway they're telling people, not they told me.

    At most as a legitimatly sold product all Apple could do was withhold support till the official release day. Fact is once the release day occures Apple's support staff/contractors won't give a fuck if someone's purchase &/or delivery date pre-dates the release date by a week, although it could mean that one's ellapsed time guaranteed support might end 8 days earlier than if the disc was delivered 8 days later.

    Another thing that might occure is that registering for technical support might not be possible till the release date.

    All we have heare is someone panicing & spreading 3rd hand news that's been distorted by someone with poor comprehension skills.
  27. Re:Legal status of unordered merchandise by cahiha · · Score: 2, Insightful

    But with the shuffles, if the company realized their error and scheduled a pre-paid pickup, you should give it back.

    It's the cost of doing business for them. God knows, they make more than enough errors that they make you pay for. Do they reimburse you for your time when they make a mistake in their software and you lose hours of work? Do they reimburse you for your time when they ship a faulty power supply or battery and you need to send it back? They don't. So, where is the moral obligation on your part when they make a mistake in your favor? It happens rarely enough, after all.

    Having said that, I probably would return it myself, but I would feel like a dope doing it, and abstractly, I don't recognize any obligation to do so, legal or moral.

  28. Re:who would return it? by rworne · · Score: 2, Insightful

    None at all. In fact it is a benefit. Lots of savvy people like to wait a short while after a software update or new OS release to make sure things like corrupted firewire drives or boot failures or java cockups are sorted out.

    Think of it as a limited pre-release. By the time I get my copy these issues are usually already sorted out by those who got it early and couldn't wait.

    --
    I tried every decent and legal way I could think of to resolve the issue w/the business before I rented the chicken suit