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Britons Frustrated by DRM

thesp writes "The BBC is reporting that UK music lovers are 'frustrated' with DRM restrictions and pricing of online music purchases. The confusion over file formats and player compatibility are being compounded with the desire to 'own' rather than 'license' an album or track, leading to widespread concern. This debate has recently been the province only of the technologists and the media companies, with the consumer being regarded as unaware and unwitting. Is this a sign that this picture is changing, with consumers begining to realise and leverage their own market power?"

40 of 565 comments (clear)

  1. it was bound to happen by timmarhy · · Score: 3, Insightful

    the ipod carrying generation finaly has the wealth to make a difference

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    1. Re:it was bound to happen by Anonymous Coward · · Score: 3, Insightful

      Or it's just extravagant spending outside of their means. Like how I have a graduate degree from Berkeley in cryptography and work 80 hour weeks for a well known corporation in DC yet I can't afford to buy Nike/Adidas shoes for my kid like people on wellfare can?

    2. Re:it was bound to happen by TheoGB · · Score: 2, Insightful

      I'm somewhat amazed you didn't know the UK is one of the most expensive countries in the world. I'd hazard it might be THE most expensive since given the huge wage disparities here.

      CDs are expensive, though on line they should be cheaper. Even that's being clamped down on, though.

      We do care about the price but when you need chocolate you need it. HOwever, if you want a song off iTunes you will always find a way to get it cheaper ;)

    3. Re:it was bound to happen by Peeteriz · · Score: 2, Insightful

      Well, that's the point - they cannot 'make sure' that, since they will be prohibited by the courts to do this.

    4. Re:it was bound to happen by daBass · · Score: 2, Insightful

      I don't think this is a clear cut case. The Apple store in Paris (if there is one, dunno) has different prices to the one in Oxford Street, London.

      I can go to Paris, buy it for their price and take it here.

      What they could NOT do is say: "but you are from London, so we will charge the London price".

      It will be interesting to see how this works with electronic delivery.

      Currently, I presume there is a single data center, with just different store fronts for different countries, which can easily be deemed illegal. (after a very, very long legal battle)

      But I don't think that the rules can do anything about having a french store, in france, with french prices for the french and a UK one, in the UK, for UK customers only with UK prices.

      If that were the case, then all bricks and mortar stores operating internationaly should carry the same prices for the same products everywhere and manufacturers/importers should sell to local shops for the same prices as everywhere else, which clearly, they don't.

    5. Re:it was bound to happen by Peeteriz · · Score: 2, Insightful

      The problem is in your sentence "for UK customers only".

      If Apple has a storefront at .fr, then they are not allowed to deny UK customers to shop there. They wouldn't be required to offer this storefront in english, but there is no way the courts will allow them to deny an customer to shop there just because he is from UK.

      That would be the case even if they were dealing with physical goods, but then they could refuse to ship to UK - but here no shipping is required.

    6. Re:it was bound to happen by Anonymous Coward · · Score: 1, Insightful

      If this lawsuit wins against Apple they will have to charge people in France a higher price so that it is the same as the license cost in Britain. Tell me again how this is a win for anyone?

      It's a win for the customers in the long run.
      Demand will go down if they charge to much and prices will have to go down. That is if they are interested in selling to the Europeans.

  2. Re:Finally, but will it do anything? by MoonFog · · Score: 5, Insightful

    This is in Britain where British law applies. If the UK decides that it is legal for citizens to circumvent these measures, or find them outright illegal (didn't France recently do this?) there is NOTHING RIAA can do about it, monopoly or not. They will do what they are told or face the consequences.

  3. A good thing, too by treff89 · · Score: 5, Insightful

    Thank god consumers are "rejecting" DRM. It can only be a bad thing for manufacturers [such as Apple] (no flame intent) to have control over music files. What the people want is to be able to download a file and to use it like a file, not to download a restricted piece of music, which is only playable by specific players (hard- and software), only allowed on "x" computers, and unable to be shared around to friends. That is against the general undertone of "freedom" on the Internet and this non-acceptance by users can only be a good thing.

    1. Re:A good thing, too by treff89 · · Score: 3, Insightful

      In terms of Apple's DRM: Even so, and I'm not trying to argue with you here; however, the fact of the matter is that Apple could have far, far reduced restrictions on its music and still satisfied the record companies. The fact of the matter is that Apple is purposefully using DRM as a tool to force people to buy an iPod to listen to their music downloaded through iTunes (for Joe User) if they want it on the run. The simple fact of the matter is that this is another case in which a provider is using DRM as a "tool" (for want of a better word) to increase _their_ sales rather than just a mere copyright restriction attempting to bring digital technology back to the standards of 10 years ago when copying a CD among friends was nigh on impossible. DRM is a backwards step and should not be accepted in the global (internet) village.

    2. Re:A good thing, too by Angostura · · Score: 2, Insightful

      You're conflating two unrelated points there.

      1. "the fact of the matter is that Apple could have far, far reduced restrictions on its music and still satisfied the record companies."

      Says you... if you have evidence, I'd like to see it.

      2. "The fact of the matter is that Apple is purposefully using DRM as a tool to force people to buy an iPod to listen to their music downloaded through iTunes."

      True-ish, however the use of AAC isn't really a DRM issue, it's simply a case of a company selling music in a format that can only be processed by their own music players.

    3. Re:A good thing, too by m50d · · Score: 2, Insightful

      Ooh, that makes it ok then. If apple's selling it, it can't possibly be a bad product for customers. After all, they would never sell a bad product rather than no product in order to turn a profit, would they? Not apple, no, they're always thinking of the customer above all else.

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    4. Re:A good thing, too by kyojin+the+clown · · Score: 2, Insightful

      1) license fairplay to other manufacturers of portable devices. didn't they just sue real for this? if they didnt want to lock you into an iPod, this would be the way around it.

    5. Re:A good thing, too by Zixia · · Score: 2, Insightful

      the use of AAC isn't really a DRM issue, it's simply a case of a company selling music in a format that can only be processed by their own music players.

      It can be processed by other music players, it's just that it isn't. The codec can be licenced and used just as it can for MP3.

  4. Re:consumers voicing their opinion? by TheScottishGuy · · Score: 4, Insightful

    well actually what'll probably happen is the same thing as with everything else we brits have issues with, there'll be some whining and eventually the nation will roll over and accept it, same way we do with everythign else, seriously we're pretty much the most apathetic people ever!

  5. D'uh by t_allardyce · · Score: 4, Insightful

    I think file sharing would die down on its own if the industry stopped pissing about. Give people what they want at the price they want - thats how a market works. I'd say the most likely people to download music of kazaa etc are school kids and university students - neither group has any money and whatever new 'laws' or solutions the industry comes up with people of these ages are going to share music even if they have to go back to swapping and burning CD's with their friends. After a while people grow up and get jobs and disposable money, the music industry has to realise that theres a price range people want to pay and they can either take internet distribution or leave it. The only 'format' thats going to last out is un-DRM'd or a long-time cracked format (DVD for example) lets be honest with ourselves, the format of choice is mp3 and sooner or later mp3s will be sold cheaply online by all labels and they will still rake in the cash.

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    1. Re:D'uh by jbolden · · Score: 2, Insightful

      After a while people grow up and get jobs and disposable money ... and buy records at about 10% of the rate they used to. The pop music market is dominated by people with not much money but almost all of it being disposable income. Its much harder to get 25+s to buy music at all.

  6. Cost is the biggest issue by iainl · · Score: 5, Insightful

    I see a lot of the comments echo my own worries with these online music stores; they're just too bloody expensive.

    Partly it's that we're being forced to pay much higher download costs than the US or Europe pay for tracks, but it's also that with real CDs we can import. If you want a whole album, you can order it from most online stores (or sometimes even buy in your local supermarket) for around £9. When it costs at least £8 to buy the tracks from iTunes, and usually around £14 from the WMA sites, you're paying a hell of a lot for music in lower quality and covered in DRM that stops you using it on some devices.

    In theory, at least, BMG and Sony are trying to force you to pay the high costs by ruining the CD versions with stuff that is meant to kill your PC. But I've got a bunch of these discs (it's hard not to when ordering discs online and so not seeing in advance if it will have "protection"), and not one of them has caused iTunes to bat an eyelid.

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  7. Wow, you mean they want to own what they pay for? by Gldm · · Score: 4, Insightful

    What a novel concept. Those out there saying "well they should have read the fine print" don't seem to get it. It's not that they expected one thing and got another, it's that even people who know what the deal is don't have a legal option to OWN unrestricted files. It's not presented, at any price. That's where the real problem is.

    I figured once DRM got widespread enough to start causing problems with mainstream devices the average Joe (or whatever the name in the UK is) would start taking notice. I've been hearing "But WHY can't I tape my DVD like I do my other tapes?" for awhile now, so I figured it was only a matter of time. The broadcast flag will likely have the same effect. A couple months of nothing major and then suddenly rising complaints of not being able to do the things that were always just fine.

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  8. This is good news by EvilNutSack · · Score: 2, Insightful

    Once the sheeple slowly realise they are getting the shaft and bleat about it.

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  9. Lets do this for Software too! by Anonymous Coward · · Score: 1, Insightful

    [This is]...compounded with the desire to 'own' rather than 'license' an album or track, leading to widespread concern.

    Gee..wouldn't it be Great if this same desire spread to the software market? So you could move software around different systems and actually own it, instead of just "licensing" it via an evil click-thru. Too bad it'll never happen.

  10. Re:Finally, but will it do anything? by Sanity · · Score: 4, Insightful
    This is in Britain where British law applies.
    European law applies too, in particuar the European Copyright Directive which apparently is every bit as bad as the DMCA in the US.
  11. Celine by Netsensei · · Score: 3, Insightful

    Anyone remembers Celine Dion's album wrecking havoc amongst iMacs?

    Put one of hers into an iMac and you could kiss your machine goodbye.

    I find that the most excellent example of how DRM is bad for the industry ánd the consumer.

    I, for one, still lament the day this monsterous entity winded up in my disc drive. I should have returned it to Sony strapped to several kilo's of semtex...

  12. Quality was also an issue by Zog+The+Undeniable · · Score: 3, Insightful

    The original study also found that people aren't satisfied with 128kbps files. I'm not really an audiophile, but I can tell the difference myself if I convert and burn a 128kbps mp3 onto CD. On the other hand, 256kbps is indistinguishable for most people, and that's what I rip at.

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    1. Re:Quality was also an issue by l3v1 · · Score: 2, Insightful

      The others called bullshit, but I stand on your side. 128k is just fine for your everyday crap one just wants to listen to quickly but I'd never do that to my favourite stuff, like classic music, my Diana Krall albums, and I could just go on for hours. These I have 92-320k vbr encoded and I'd never settle for less. For me a store selling songs below 256k mp3 quality (I state explicitely again, 128k mp3 quality, since there are other formats which can settle with less) is definitely the wrong place to spend my money at. Anyway, in the last few months I've spent more on music CDs than in the last 2 years before. Now come RIAA with your decreasing sales figures.

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  13. Dilemma by Pecisk · · Score: 4, Insightful

    Copyright owners don't want to give user rights to 'own' the song.

    Listeners don't want to 'rent' song, they want to 'own' it.

    I guess it will be all the time.

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  14. DRM Sucks!!! by lordperditor · · Score: 2, Insightful

    I feel that if I have an album on vinyl I have every right to record it onto a cassete, from there I have every to burn it onto a CD, and from there I have every right to put it on my MP3 player, or any combination of the above. I purchased the right to listen to that particular configuration of sound waves going into my ears, what machine or media delivers those sound waves is irrelevant and I certainly shouldn't have to repay everytime they bring out a new format or means of delivering it. I download DRM coded tracks when that is the only way to get a track I want but the first thing I do is convert them to unprotected MP3's.

  15. The Root of the Problem by Fact+Hunt · · Score: 2, Insightful

    I think that the root of the problem is that given the opportunity most people (including those who consider themselves law abiding) will copy music or video illegally if they can get away with it. Therefore the music companies try to combat this with whatever means they can devise. I can remember as a kid taping from "Top of the Pops" with a cassette recorder stood in front of the TV - the technology has changed but not the principle. This occurs partly because, especially in the UK, DVDs and CDs are way overpriced. Another reason is that a lot of music is disposable: i.e. you listen to it a couple of times and then are fed up with it.

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  16. Re:Cory Doctorow was right by Anonymous Coward · · Score: 1, Insightful

    The Music industry have a three-phase business plan, consisting of:

    1. DRM
    2. ???
    3. Profit!

  17. No by AC5398 · · Score: 2, Insightful

    *** Is this a sign that this picture is changing, with consumers begining to realise and leverage their own market power? ***

    No, this is a sign that consumers are finding out what the money-whoring corporates have been up to. Namely, enacting unreasonable limitations on the use of music and movie products, that don't preclude the use of programs to enforce those limitations. Programs that in other contexts are considered trojans and viruses.

    I'll believe that consumers will start to realize and leverage their own market power when they lean on the politicians to the point when the policos discuss the enactment of laws that make the use of such programs illegal. Given most governments have, or are working towards, enacting laws that promote and protect DRM, this is a long way off.

  18. NonAcceptance = Jail by Blitzenn · · Score: 2, Insightful

    I don't see how the Brits are going to make a smidgen of difference. Nonacceptance of the system was broadly challenged in the US and look where it go it's citizens, new laws that protect the companies and place the public in jail or at least saddle them with hefty fines. The Brits are on the backside of the curve here and probably have little choice but to bend over and take it, just like the Americans had to.

    Sorry no vaseline for you, we used it all up on ourselves.

  19. quit buying music! by FudRucker · · Score: 4, Insightful

    i quit buying music as soon as the RIAA started sueing music downloaders, i have not spent so much as a penny on any music since then, vote with your wallet...

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    Politics is Treachery, Religion is Brainwashing
  20. We are not consumers. We're customers. by dsanfte · · Score: 2, Insightful

    Something is terribly wrong when we've let ourselves be renamed into what amounts to a giant mouth sucking in 'product'. It's dehumanizing. We are no longer people; we're an economic equation.

    Why have we let ourselves be redefined in this way?

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    occultae nullus est respectus musicae - originally a Greek proverb
  21. Re:DRM Alternative by jayloden · · Score: 3, Insightful

    You make a good point, however:

    With the current DRM system, the technically minded among us find ways around it, while other people put up with it. All you're really pointing out is that marking each track with an id tag has the same issues as DRMed tracks.

    The positive side to a unique id inside the track is that it allows someone like me, who honestly just wants their music and isn't interested in putting in on P2P network, to download it and use it without being restricted in how I use it. I have no problem with being accountable for it, I just don't like being told where I can play it and with what software, etc.

    While some people will break the unique ids, and create software that does it for you, etc - those same people are cracking DRMed tracks anyway, so the manufacturers wouldn't lose or gain any more than they do with DRM, but the consumer would gain a lot of freedom to use their purchased tracks. I would definitely support this as an alternative to crippled music tracks (which are the reason I don't download any music from anyone).

    The negative side (from the RIAA standpoint) of the unique id tag is that it turns the protection from active protection where the companies prevent it from being released or copied to passive protection where they have to chase you down after the track is released. Again, however, they're running into the same problems with the current system.

    Overall, I find this a log less objectionable than DRM tracks, and I'd actually be in favor of something like this.

    -Jay

  22. Re:DRM Alternative by ajs318 · · Score: 2, Insightful

    No, because I know that what they are talking about in the second link {the first didn't work} is impossible. Digital watermarking can be removed, and to do so is not difficult once you understand the file format being used. This is not a limitation of present technology, but a limitation of the universe. I suggest you learn some mathematics before you go spouting other people's fantasies as truth. Oh, and log in.

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  23. My opinion on Limited Use by DrugCheese · · Score: 4, Insightful

    I've been under the impression the whole time that the DRM and every other anti fair use law is aiming at one thing. Locking down the music to a point to where they can charge you for each time you play it.

    If it's not stopped hard in it's tracks, one day you'll go out and buy a CD, and after so many times listening to it it'll stop playing. Reading the fine print you really only licensed the music to play it 50 times. If you would like to listen to it some more, pay some more.

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  24. Re:Nyeah, Told You So by GileadGreene · · Score: 2, Insightful
    I really despair at mass media, the general public and big companies. No one listens.

    If you only rant and whine on slashdot, how are they supposed to hear you?

  25. Re:Obscure music and ridiculous prices by jratcliffe · · Score: 2, Insightful

    Bottom line of your argument:

    1. the product you want is available for purchase
    2. the price is more than you're willing to pay

    Therefore: You're going to get it illegally.

    That violates the core terms of a free market, the ability of either party to decline to engage in a transaction. If you think the price is too high, you're free not to buy. You're not free to unilaterally change the terms of the contract and set whatever price you deem reasonable, without the consent of the other party.

    When presented with contract terms, you have the right to:
    a) accept
    b) offer a counterproposal
    c) walk away

    There is no "(d) grab it and run" option.

  26. Re:Finally, but will it do anything? by bzipitidoo · · Score: 3, Insightful
    Ultimately it's we the people who say who has the "right" to do what. A company can have the "right" to put on all the protection it wants, but it won't help if we quit buying. People prefer that natural market forces sort the good ideas from the not so good. DRM is a bad idea. DRM doesn't work. Why isn't it dying even faster? Authorities should prefer good refereeing to revising rules. But lobbying from the industry, with funds ultimately provided through the high prices many among us are willing to pay, is what keeps DRM going.

    So glad to see a ground swell of unhappiness with the lousy deals the music industry is offering. P2P has reduced distribution costs to nearly nothing. So the industry gets more, artists get more, and what do we get? Nothing! We get pushed a line of garbage about how it's such a privilege to download music legally, be allowed to choose 1/15 of the music at only 1/15th of the price (let's see.. basic math: 1/15 divided by 1/15 equals... same price), and that because capitalism is good, and DRM is vital to the industry's ability to participate in capitalism, we should gladly embrace DRM. Remember, if you download music for free, you download communism! Except that DRM does not work. DRM will never work. I am offended by the insult to our intelligence, the constant pushing of stupid DRM tricks, the waste of money on DRM and on lobbying efforts against our interests, and the bad deals. How much less could music cost if the money wasted was instead passed back to the consumers?

    We'd be better served if we'd donate some of our collections to public libraries. I do find it soothing to imagine the outrage of those greedy fools whenever I borrow a CD from the library, and, well, you know. (Bless the Patriot Act for making libraries want to destroy all records of who checked out what.) Enjoying music would be far more efficiently done with P2P of course, but in the meantime, bricks and mortar libraries can serve. I would love to see more performances of out of copyright works in Project Gutenberg.

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    Intellectual Property is a monopolistic, selfish, and defective concept. It is "tyranny over the mind of man"
  27. Should have been called "copyprivilege" by tepples · · Score: 2, Insightful

    When I own something - in this case copyright on certain work of art - my song - I have all rights with me. I can't take away something you don't have.

    "All rights"? Try "all privileges". I don't know about the basic justification for copyright in the United Kingdom, but at least the Constitution of the United States treats copyright as a privilege, not a basic human right on par with freedom of speech. The Constitution authorizes Congress to grant copyrights (up to the limit of a constitutional protection of freedom of the press which mandates some level of exemption for fair dealing), and Congress can take them away just as easily.

    There IS a reason why independent movies/music are picking up the pieces these days.

    On the other hand, independents have to worry more about lawsuits alleging subconscious infringements because they usually don't have the money to pay a forensic musicologist to certify each work as original enough for publication.