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Testing Cheaper Printer Ink

Carl Bialik from the WSJ writes "Computer users world-wide spend $22 billion a year on ink cartridges, and the big companies are getting stingier with the amount of ink they are putting into each cartridge, the Wall Street Journal reports. Entrepreneurs are seeking a slice of that market by undercutting HP and Lexmark with ink prices 20% to 50% lower. The Journal tested do-it-yourself refill kits, cartridge retail outlets and replacement cartridges from online stores to find the best way to save money on ink refills. One major finding: The quality often wasn't as good as with the name-brand cartridges."

21 of 290 comments (clear)

  1. CIFS is the way to go by archeopterix · · Score: 5, Insightful

    Too bad they haven't even mentioned Continuous Ink Flow Systems - CIFS replacement kits exist for most of the ink printers out there and you stop getting raped by the printer manufacturers. Why buy cartridges at all, when you can buy ink by the barrel?

    1. Re:CIFS is the way to go by cryogenix · · Score: 3, Interesting

      We had a group try this at my work. It was "ok" but just ok.. The color quality was much better than the originals. It was an epson 1280 at the time. We called it the borg printer because of all the tubes coming out of it :)

  2. yellow, blue and magenta? by HazE_nMe · · Score: 4, Insightful

    From TFA: "The kit included three ink colors -- yellow, blue and magenta"
    Not to be anal, but isn't it cyan, magenta, yello (CMY)? Blue is part of RGB. There is a difference IIRC.

    1. Re:yellow, blue and magenta? by dnixon112 · · Score: 4, Insightful

      Probably just the author's inexperience showing there. Cyan is a mix of green and blue, and to one who is not familiar with design or color theory it could be easily construed as just being blue.

      Here's what cyan looks like.

  3. Hmm.. by onion2k · · Score: 4, Interesting

    Ok, first thought on the quality is .. Durrr .. obviously the quality is going to be lower. Any idiot could tell you that.

    However ..

    Does it actually matter? Certainly I find that any documentation I want a client to see has to be *perfect*, which generally means sending it out to a proper copy shop or in-house repro facility. Internal documentation doesn't need to be anywhere near as high quality, so replacement inks are ok assuming they actually last a few years on the paper, I find thats more important than a few lines here and there.

    So really where I work there isn't actually a market for "premium" ink cartridges. They're too expensive for everyday things, and not good enough for top quality things. There isn't any middle ground.

    1. Re:Hmm.. by Lumpy · · Score: 5, Insightful

      If your office is using inkjets, and you have more than 2 employees, then your IT or management are being extremely stupid.

      Laser printing is the absolute cheapest with the Xerox color laser printers being the cheapest per page with their solid toner printers. We allow the sales department to print all they color they want as the Xerox is lower per page in full color than the HP4100dn Black and White, and yes I am counting printer cost+maintaince.

      Inkjets are good for home use only or in LARGE format photo quality printing. Using then in an office is the absolutely stupidest thing in the world, you can recoup the cost of a $1900.00 Xerox color laser in less than 1 year with ink prices alone.... And yes, I know what I am talking about. We have a remote office of 3 employees and one manager, they were spending $225 a month in ink on two HP inkjets.

      --
      Do not look at laser with remaining good eye.
    2. Re:Hmm.. by Biomechanical · · Score: 3, Informative

      Yeah but forget about Canon if you want to use Linux. As I've been told on the phone, their official stance is that they don't, and will not, support Linux in any way, shape, or form - no official drivers, no disclosure of how anything works, etc.

      I've got a Canon PIXMA iP3000. Nice printer, nice functions, fucked support for Linux.

      I can use Canon BJC-7004 drivers, or I can pay about AU$50 (nearly half the cost of the printer) to Turboprint.de for a driver they've cobbled together (amongst others) after they signed some sort of draconian NDA with Canon.

      Using Windows? Nice printer. Using Mac OS X? Drivers are downloadable but I didn't see all the extra software that is available from Canon for Windows. Using Linux? Get a HP or Epson.

      Caveat Emptor, as they say.

      --
      His name is Robert Paulsen...
    3. Re:Hmm.. by smchris · · Score: 3, Informative

      If your office is using inkjets, and you have more than 2 employees, then your IT or management are being extremely stupid.

      I don't remember ever working in an office that had an ink jet printer. I remember employees _asking_ for one (and being told it was stupid). I've had a home laser since '92 -- and it weighed about 40 pounds.

      You want to save money beyond switching to laser: tonerrefillkits.com.

      You'll almost always get one good refill for around $20. You might get two refills from a catridge particularly if you have some .pdf manuals to print because the cylinders usually start to wear at the edges. I got a little wild with the soldering iron the first time, but it really does take about 5 minutes when you get the hang of it.

    4. Re:Hmm.. by michrech · · Score: 3, Insightful

      Clone cartridges (at least for Lexmarks) SUCK.

      They drop toner all over in the printers. I hate cleaning them up (but love charging the customers for it.). No one ever considers the extra cleanings that need to be done because of those cartridges.

      I couldn't even count how many times a customer had a print quality issue (toner being dropped all over the pages or 'image ghosts' from dead image drums) that was fixed by a $110 service call and a new toner cartridge.

      No one ever learns. Keeps me in business, though.

      ---
      Read my journal.

      --
      bork bork bork!
  4. Back in the day by el_womble · · Score: 3, Informative

    I worked as an office junior for a guy once who refused to by branded cartridges once he found out about them - in this case Epsom. The cartriges were about 2/3 of the price and when they worked were pretty close to the quality of the original... when they worked. Between increased maintenance, broken printers and destroyed print outs I can't see how the TCO was much less than double the price of the branded inks.

    --
    Scared of flying, pointy things snce 1979!
    1. Re:Back in the day by Technician · · Score: 3, Informative

      Between increased maintenance, broken printers and destroyed print outs I can't see how the TCO was much less than double the price of the branded inks.


      I bought small amounts. What worked I kept using. What didn't I junked.

      Here is what works for me. My wife's re-branded Dell all in one - donated to goodwill. I couldn't see the thimble size carts priced the same as half full HP carts as a value. The carts could not be picked up down the street, so S & H from Dell was extra. I found no refilling instructions online. It never got it's first refill.

      My HP laserjet III uses refilled carts. I would refill myself except it only needs a replacement once every couple years. Cost to operate is about $18/year in toner.

      My HP950 The color carts were not reliable when refilled. Sometimes the printer simply stopped mid photograph. Black refills worked great. Bought black ink by the pint bottle. One time when one color died, I switched to B/W printing to get greyscale prints. Got a lovely purple picture. WTF? It uses color ink to print black and white. Printer now sits in a box on the shelf.
      I liked the self alignment it does, so it would make a good networked printer, but cost of supplies retired it to spare status.

      HP922c Color refills not reliable. Refills work if running a large batch of photos, but don't expect it to work the next day. Black refills work great. Uses the same black cart as the HP950. I am on my third re-order of ultra black pigmented ink. The twin pack of color carts are less than the price of a single color cart for the HP950. I buy the ocasional twin pack. I do photo printing through my local Costco at $0.19 per 4X6 and $1.99 per 8X10.

      Most B/W printing gets done on the laser. Web pages go on the HP722c. I don't home print photos anymore.

      All my printers are on network printservers (Hawking). At less than the price of one set of carts for the HP950, a printservers is a good investment. The inkjet printer sits on a shelf in the hall closet so the whole family can use it. This cuts down on problems of dried out carts and supporting a fleet of printers for each PC.

      We have the 2 printers online and the HP950 sits as a spare.

      --
      The truth shall set you free!
  5. Inkjets? Who needs them? by Zog+The+Undeniable · · Score: 4, Interesting
    We never really use our inkjet at home. Most stuff gets sent to the ageing (7 y/o) Panasonic b/w laser printer, which was only 200UKP new - probably 120UKP for today's equivalent - and is on only its third toner cartridge.

    Digital photos are printed on proper photographic paper using a web-based service which returns the (non-fading, and remarkably cheap) prints in the post two days later.

    --
    When I am king, you will be first against the wall.
  6. What a horrible industry by hobotron · · Score: 3, Insightful


    I mean really, If I had started out with a blank slate and the intention of making a true jem of the worst part of the consumer electronics industry I would not be able to top what modern printer manufactures have come up with.

    The previous Lexmark debacle was just another symptom. I refuse to believe that Ink for something that prints out my TPS reports is worth more than its weight in gold.

    "The price of ink per milliliter from the big printer shops such as Hewlett-Packard Co. and Lexmark International Inc. has been steadily rising, at about 1% a year"

    Excuse me, but wtf? It is supposed to be cheaper to produce a product as time goes on, and dont give me that "they are innovating the way things are printed". There hasnt been any corresponding 1% increase in quality over the years.

    Now things are coming to a big market (refillers, do it yourself or walkin/internet retailers) and personally I cannot wait till they gut the entire industry down to a reasonable profit margin. The only complaints of the article were "not as sharp as the new HP cartrige", personally I can live with that if it means not being overcharged the next time I goatse my neighbors mailbox.

    --
    There is truth in humor.
  7. wsj is aperently a bunch of morons by enigmatichmachine · · Score: 4, Informative

    I work in this business but the trick is really really really, i can't stress this enough, don't buy a cheap printer. I'm suprised how many geeks completely ignore this part of their system, they'd sooner put neon lights in the case than get a decent printing aperatus.

    if you're looking to print anything, get a laser, they're built better, and cost less per page. if you must have ink jet, consider a draft printer or commercial quality high volume inkjet, i know HP sells an inkjet with a 60+ Ml black cartridge, that's a lot more than the 19 ml ones they give you in the cheapo consumer units. did a little research and here's a list of printers starting at 150 bucks that use 70 ML black cartridges.

    http://h10010.www1.hp.com/wwpc/us/en/sm/WF02a/1897 2-236251-236261.html?jumpid=re_R295_prodexp/buspro ducts/printing/color-inkjet-printers

    also worth noting, don't refill the cartridges for canon or epson printers unless you want to be replacing the printer shortly, it's like putting a bit of suger in the gas tank at every fill up.(hp's the print heads are disposable so it doesn't matter as much, and lexmarks aren't even worth mentioning)

    --
    -and occasionaly a giant moose.
  8. If you use Inkjets then you need to rethink. by jellomizer · · Score: 4, Interesting

    Honestly InkJets printers have the highest costs per print vs. Laser or Solid Ink. And the cost of these printers have dropped Rapidly.
    Samsung Makes a Color Laser Printer for $600 that comes with full cartridges, which covers about 10,000 prints. vs Paying $80 for an Ink Jet and $70 for ink every 500 prints. If you do the math you find you are saving a lot of money in the long run. Also Solid Ink is really good too, just as good if not better then Laser for Cost/Page. (And for those you probably said they heat their old TekSolid ink, Solid ink has improved greatly in the past 5 years and are just as reliable as a good laser printer)

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  9. Go for *some* brand names by benk · · Score: 3, Interesting

    I remember searching this out extensively when I took on a colour Epson printer from my brother. I don't have links to the sources, but I recall that the nutshell answer was that some manufacturers' prices were better or comperable to the generics, and some were worse.

    Apart from factoring in cost of replacing print heads more often, and potential problems with DRM or voiding your warranty if they allege damage was caused by use of non-original ink (which I think in the US is in violation of the Magnuson-Moss Act, but I don't think is so here in Oz, tho I haven't checked) I recall there were two main factors:

    One was capacity of generic cartridges - some have a smaller volume than the original, and hence this has to be factored in against their cheaper cost. Off the bat, this made the generics only marginally cheaper than the original for my printer. (I'm talking new cartridges, not refills).

    The other was the quality of the print job. I was looking for a colour printer for photos, and it matters to me that the printouts would last perhaps 1-2 yrs before fading for the generics, versus a much longer (supposed) lifestyle for the Epson ink. Why save a couple of bucks if the photo will fade in its frame?

    For me the answer was simple, and the Epson was much better value than the generic stuff. I recall finding material that suggested that it wasn't so clear cut for ink from other manufacturers, in particular HP. But I didn't chase that down.

    fwiw, reading other peoples' experiences that it took a number of printouts before the generic ink replaced the original in the printer heads, and to expect smearing and poor quality until then, didn't exactly engender confidence that the inks were of comparable makeup.

    --
    -- "For every complex problem, there is a solution that is simple, neat and wrong." -- HL Mencken
  10. Refills Kill a Printer by duffer_01 · · Score: 3, Interesting

    I have used refill kits in the past and although they are cheap I find they tend to mess up your printer heads. I have lost two printers in the past to these refills. Now, I just use new cartridges.

  11. Re:Inkjets? Who needs them? by squoozer · · Score: 5, Interesting

    <disclaimer>I used to work for one of the online digital printing service providers.</disclaimer>

    The quality of the prints was, I have to admit, pretty damn good. When I first started there the service was quite expensive and it was touch and go whether it was worth sending off to have them printed. By the time I left though the price had dropped greatly and the quality remained (at least in the basic prints anyway).

    It's worth shopping round, you can get some really good deals such as a second set for free. The cheapest always used to be (in the UK at least) Bonus Print but they were cheap because they only did a very limited number of print sizes. There are loads of other services out there that will print you photos onto just about anything you can think (we even did a toy bear for a while!). The quality of the other stuff though is questionable at best. A 2MPixel camera will produce a pretty good A4 sized print.

    I'm sure I will get shouted at for promoting it but there is actually a fairly good digital printing client built into XP. You select a folder with images in it and then select print from the left hand menu (you need folder view tured off). It will give you a list with a number of printing service providers. I don't know if it still works though - since leaving the company I have stopped using Windows.

    --
    I used to have a better sig but it broke.
  12. Consumer Reports found the same thing by JUSTONEMORELATTE · · Score: 3, Informative

    Consumer Reports did a side-by-side test, as well as simulated UV exposure age tests. They found the same story -- refill ink was OK for drafts, but name brand ink looked and lasted much better.
    You get what you pay for, anyone?

    1. Re:Consumer Reports found the same thing by Jonsey · · Score: 3, Informative

      I've worked in a print lab that test remanufactured cartridges & toner and the like. One of the largest three in the US, as a matter of fact.

      Sure your refill/3rd party ink may look as vibrant, and some actually live up to UV very well, but you drop them into the O-Zone chamber, or mist water over them...

      There's a big difference out there, if you have to use inkjet, and you want to keep your documents longer than a month, shell out full price, or move up to a large reliable printer.

      Also note, for toner... buy OEM. Trust me... Especially for HP Color Lasers, as non-OEM cyan cartridges tend to explode (I loved that shirt, took me four good washes to save it)

      --
      I assert that my comment is only my opinion, not that of any employer, past, present or future.
  13. Here..everybody has their own inkjet... by Danathar · · Score: 4, Interesting

    If you can believe it everybody here at the unamed government agency I work for has their own inkjet printer. Why? Because they are too lazy to get up and walk over to the $20K floor copier that nobody uses.

    Sometimes the Federal Gov boggles my mind....when I worked in the private sector if I had asked my manager for a personal ink jet printer he would of passed out laughing and then after recovering would tell me to get back to work, use the floor copier and don't EVER ask for something so stupid again!