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Orlando Cancels Free WiFi Project

EvilStein writes "According to local news, the City of Orlando has cancelled the city WiFi project. The 6 month pilot program ran for 17 months instead of the planned 6, but in the end, it was costing the city too much money and very few people were using the service. Might other municipal WiFi projects go the same way?"

45 of 285 comments (clear)

  1. Noooooooo they can't by LiquidCoooled · · Score: 5, Funny

    Someone tell them to stop, I'm in the middle of dow$£$"%[NO-CARRIER]

    --
    liqbase :: faster than paper
  2. not economically feasible not a surprise by yagu · · Score: 4, Insightful

    From the article: But city officials said that only about 27 people a day took advantage of the program -- not enough to justify the $1,800 the city paid every month for the service.

    Maybe naively I've been waiting for the propogation of wireless to be everywhere and always available and if not free, at least very inexpensive, and ubiquitous. The quote above snapped me back to reality. Sure wireless everywhere is the buzz these days, but how many people really need, or want it? I would venture even in the techno-elite slashdot crowd many wait for wireless everywhere but only a relatively modest subset of those would actually use it, and of all who use it, it would not likely be at great volumes everywhere (as in, that's kind of what it needs to be to sustain and maintain the infrastructure).

    Wireless internet isn't the same as cell phones in the sense that wireless access to the internet is nice, but doesn't drive communications as does telephony. Wireless internet access is a nicety but until wireless folds neatly into existing or expanding other necessary infrastructure (e.g., cell phone) I wouldn't be surprised to see other experimental free wireless internet sites suffer the same fate (really the question asked by the article).

    If a city as large as Orlando didn't sustain the experiment there are many other cities that would point to that as justification for not even bothering trying, at least not in the near future.

    (Doesn't mean I don't want it, just means it's too niche-y a market right now.)

    1. Re:not economically feasible not a surprise by LWATCDR · · Score: 4, Interesting

      I work at a software company as a developer. I have an Atlanta Bread right next to my office that has free wifi... I have never used it. Why? When I go to lunch I go to eat, talk with my wife, and just mellow out. Why would I want to surf the net at lunch?
      Why would I want to surf the net at a park?
      I used to think of all the cool things you could do with wifi everywhere but in reality I do not see all that much use for it.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    2. Re:not economically feasible not a surprise by kebes · · Score: 2, Insightful

      Excellent comments. However, it is very much a catch-22. I, for one, don't really have any wireless devices or plans to buy any soon. However, if wireless were available throughout my city, then this would change my decisions considerably. Suddenly, a wireless device is worth the money. I would probably buy a laptop and use wireless constantly (whereas for now I'm content using landline internet at various places).

      My point is that, unfortunately, this is one of those things that requires time for people to take full advantage of. I'm not saying that a city should dump millions of dollars into infrastructure that people are not using, but certainly they should be realistic in their plans to promote the service, and wait for people to take advantage of it.

      For instance, a much more modest (and sane?) proposal would be to fund wireless "hot-spots" in various places... you could even let people ask to have zones set up for wi-fi... and the city would spend the money to activate an area if a certain number of people had all requested it. As this caught on, more and more people would want access in their area, and eventually the infrastructure would be used to its fullest.

    3. Re:not economically feasible not a surprise by samtihen · · Score: 4, Insightful

      Personally, I think the real problem is the availability of service in conjunction with the cost, rather than people's desire for it.

      At this point in time, small wireless network hotspots are not all that useful except in certain situations, such as your home, your office, or a type of business such as a fast food joint.

      WiMax (or an equivalent solution) is, of course, the only way that something like this will become effective. If user realizes that wireless access will be available ANYWHERE, not just some half block area, then more than 27 users will take advantage. Plus, when this happens, it will pave the way for VOIP services for mobile phones.

      I have yet to make up my mind if this is a service that should even be provided by the government. It may be better left to private organizations to ensure that the government does not restrict or monitor information across the network.

    4. Re:not economically feasible not a surprise by maggotty · · Score: 4, Informative

      Having personally experienced the wonderment of Orlando's failed municipal WIFI, I can personally say that it will not be missed. Connections were sub-2400-baud-modem speed if you could connect at all. If Orlando's experiment was the standard of municipal WIFI, it won't surprise me if all such experiments fail for general lack of interest.

      I hope this doesn't disuade other cities from trying public WIFI. It would be a shame if Orlando's poor implementation of a good idea might doomed municipal WIFI.

      On the other hand, perhaps Orlando is a bellweather of sorts. Municipal WIFI might fail for incompetence. On the other hand, without a municipality cluttering up the spectrum, interested residents of downtown Orlando might have the incentive to set up a cooperative ad hoc network. Er...right.

    5. Re:not economically feasible not a surprise by Alan+Shutko · · Score: 2, Interesting

      I often find myself at Panera bread after work if I have an activity shortly afterwards, because I have time to kill, but not enough to drive home and then back across STL for my cooking class, dinner date, or whatever.

    6. Re:not economically feasible not a surprise by deep44 · · Score: 5, Insightful
      When I go to lunch I go to eat, talk with my wife, and just mellow out. Why would I want to surf the net at lunch? Why would I want to surf the net at a park?
      Most people wouldn't. The point is, why work from the office when you can work from the park? ..or a coffee shop? ..or _anywhere_ in the city of Orlando?

      When I was a kid, my parents bought their first cordless phone, replacing an old rotary phone in our living room. My Mom would always sit right next to the cordless basestation when she used it- not because she doubted the technology; it was just what she was accustomed to doing.

      I think you see my point. Orlando was just a little ahead of the curve on this one..
    7. Re:not economically feasible not a surprise by Daniel+Dvorkin · · Score: 3, Insightful

      Bingo -- it's a matter of network effects. Hotspots are useful only for a small number of people who are willing and able to go to those hotspots to get their work done. Always-on, available-everywhere wifi (used in the generic sense, not meaning any specific flavor of 802.11) is useful to ... well ... everybody, because it encourages the adoption of the technology that makes it useful.

      Cell phones only became a universally accepted technology once coverage was good enough that you could be assured of getting a signal in just about any urban or suburban area, and most rural ones as well. Going a bit farther back, I believe the same is true of TV, and before that, radio. It would be absurd to look at a small-scale experiment like this and conclude "municipal wifi doesn't work."

      --
      The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
    8. Re:not economically feasible not a surprise by Squareball · · Score: 4, Informative

      Actually I lived in Orlando for 15 years and I had no idea this even existed until reading about it on Slashdot... I'm not sure if that says more about the marketing of the service or about me as a person ;)

      Seriously, I asked a number of people I know in Orlando if they knew this was even there and they have all said no.

    9. Re:not economically feasible not a surprise by Deadstick · · Score: 2, Insightful
      I work at a software company as a developer. I have an Atlanta Bread right next to my office that has free wifi... I have never used it. Why?

      Because it's unencrypted, like the one near me?

      rj

    10. Re:not economically feasible not a surprise by deep44 · · Score: 2, Insightful
      Cause working around a bunch of randomly conversing people and other distractions means your productivity is likely going to go through the floor.
      ..precisely why I stay out of the office as much as possible.
  3. This is why by thelizman · · Score: 2, Insightful

    ...you let the free market handle these situations. A bunch of Government Beauracrats spent oodles of taxpayer dollars, and ran the project almost three times as long as promised, and the taxpayers basically got bupkis. Private industry knew better than to waste money there. OTOH, if I'm within spitting distance of Schlotskies in this town, I get free high-speed wifi.

    1. Re:This is why by LiquidCoooled · · Score: 2, Insightful

      Private industry LOVED the operation.
      Or did you think the government obtained the hardware and internet connections out of thin air?

      --
      liqbase :: faster than paper
    2. Re:This is why by mathmathrevolution · · Score: 2, Informative
      A bunch of Government Beauracrats spent oodles of taxpayer dollars, and ran the project almost three times as long as promised, and the taxpayers basically got bupkis
      They spent a mere $1,800 a month. This is a negligable expense for the city of Orlando amounting to one penny per metro area citizen per year, not "oodles of taxpayer dollars" and certainly a reasonable expense for an experimental project.

      What happens when you let the "free market handle these situations"? Why don't you visit Sea-Tac airport where the "free" market offers travelers multiple choices for wireless access at rates as low as $5 per day -- 178,000 times the rate Orlando citizens paid for their wireless access.

  4. Free WiFi? by kc32 · · Score: 4, Funny

    Screw WiFi, I want free fiber connections.

  5. Vague Article by wbren · · Score: 4, Interesting
    The article left me with a few questions, since I'm not an Orlando resident. Unfortunately I don't get "Local 6 News" up here in Massachusetts :-)
    • How much was the service advertised? I mean, besides the orange signs, did they make an effort to inform local businesses' employees of the free WiFi access? How about local shops, cafes, restaurants, etc.?
    • What made up the $1,800/month price tag? Was all of that put towards a dedicated line? Maybe they should have scaled down the bandwidth (and the price), increasing it as needed.
    • Why did the pilot program get extended in the first place? Did they simply hope more people would use it as time went on?
    --
    -William Brendel
    1. Re:Vague Article by wbren · · Score: 2, Insightful
      What they should be doing is using a shared DSL/cable 3 or 4mbit account. Throw up a linux box as a firewall (and to monitor bandwidth), and it's easy to scale up and load balance connections as required.
      That's exactly what I was thinking. With Comcast and other providers offering residential downstreams of 4Mbps at $40-$50/month, it seems natural to go that route. But remember, we may not have all the facts. For example, the city might be bound by a contract with the local Telco, who insisted they lease a Tx line.
      ...perhaps it's done by an over-priced consultancy charging (because it's the city) $300/hr...
      Over-priced consulting companies really make me angry. I have seen several people I know (some in my own family) hire companies that are obviously overcharging for basic services. They also do things like use overly-expensive equipment. Of course, given the opportunity I would probably charge the same rates, but still... ;-)
      --
      -William Brendel
  6. Why does government need to do this? by toupsie · · Score: 5, Funny

    Why do taxpayers need to fund free WiFi when you can just get it from your neighbor's right out of the box, default install Linksys/Netgear/Airport router?

    --
    Strange women lying in ponds distributing swords is no basis for a system of government.
  7. Understand by robpoe · · Score: 4, Insightful

    I live in Kansas City. If the city put in free wireless in our downtown - nobody would use it. There's nothing in our down town to do .. after 5:00PM (except buy drugs, hookers, or be on a cleaning crew).

    A city running something like that would give me the willies anyway. Who's to say they wouldn't be monitoring every piece of information - and/or someone sitting there with AirSnort doing the same..

    --
    = Grow a brain...
    1. Re:Understand by Daniel+Dvorkin · · Score: 2, Insightful

      A city running something like that would give me the willies anyway. Who's to say they wouldn't be monitoring every piece of information

      Who's to say your ISP isn't monitoring every packet you send and receive right now?

      --
      The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
  8. I live in Orlando... by xENoLocO · · Score: 5, Interesting

    ... and I've never heard of this.

    Why not? I'm a technically inclined 20 something who would have used this, had I known about it.

    I think that is the real problem here. Their target demographic didnt even know about it!

    --
    "The need to build the internet comes from something inside us, something programmed... something we can't resist."
    1. Re:I live in Orlando... by nullvector · · Score: 2, Informative

      I live there too...25yrs old, Comp Engineering graduate, and never heard of this either.

      There was absolutely no advertisement of it. I went downtown alot, and saw 1 sign in the last 6 months that said something about wireless, with no explanation what it was, or what the fee/cost was.

      It seemed like it was someone's pet project, and no one ever advertised it to the masses. If someone here advertised it on TV or Radio, it would have been huge I imagine. Theres a number of cool eateries downtown that have outdoor seating...too bad I didnt know about it :(

    2. Re:I live in Orlando... by dev32810 · · Score: 2, Informative

      Just want to add another voice - regular computer geek guy in Orlando who listens to local AM and FM but never heard of this.
      Saw the headline and thought WTF. Maybe I should look into this "Local 6" thing...

      Hell, Lake Eola is a great place downtown - I would have have enjoyed this...

  9. "Free" and "Cost Too Much" ah, the irony by ScentCone · · Score: 3, Interesting

    I'm always a little amazed that people will use the word "free" when they mean "taxpayer subsidized."

    --
    Don't disappoint your bird dog. Go to the range.
  10. It's Great In Theory, but... by chia_monkey · · Score: 4, Interesting

    Sounds great, doesn't it? Free WiFi for the entire city. No need to search for hotspots. No need to pay to surf while you're sipping your Starbucks coffee. But...realistically, who's going to use it? I'm a WiFi junkie and I keep forgetting about all these free WiFi initiatives. Also, we need to keep into consideration that first wee need a very mobile client base, people lugging around their laptops and then using them somewhere. When they do pull out their computers to work, it's usually at a hotel (which generally provides WiFi now) or at work (provided network) or at home (probably networked). I doubt anyone is going to cancel their Internet service at home simply because the city provides free WiFi. I'd much rather blame Comcast for a downed network than rely on the city. Like I said...it sounds great, but the logistics and cost of it all far outweigh the reality of the situation.

    --

    "He uses statistics as a drunken man uses lampposts...for support rather than illumination." - Andrew Lang
  11. That's because... by __aaitqo8496 · · Score: 4, Informative

    ...I live in Orlando and I had no idea the pilot program was going on. You'd think they'd advertise it somewhere - maybe even at the local university. In fact, I don't know anyone that knew such a project was in place.

  12. Seems to follow the no-progress trend. by RyanFenton · · Score: 2, Interesting

    The internet is a great tool - a channel for almost unlimited forms of information. It's potential hasn't even begun to be tapped, despite the wonders we've already seen. But to see more potential, we need a lot more than just access - we need people with the time, interest and freedom to explore that potential.

    We don't see much of that anymore here in America. Few people have the time or interest to go beyond the mundane around them. The concept of progress has become the idea of people selling things to people, with little else involved. Science and education just aren't that important anymore, except for expanding markets.

    Am I surprised this experiment failed? No - who is going to have the time to use even free bandwidth to try something new? Not many people anymore. We're just not interested.

    That's not to say that it's a truly bleak picture - but we as a population do seem to be stuck waiting for progress to come to us, rather than going out and making the progress ourselves. We need science, social thought, meaningful public education, healthy debate and journalism, and a much greater interest in human progress.

    It's not about liberalism versus convervatism - it's about humanity doing something to make the world better, so it's not such a horrible place. It's about doing something to outpace the destruction we're causing, at least on some level. It's about seeing beyond dollars, and using our vast resources towards creating a future where we all know more, not just avoiding the terrors that will never stop coming in new forms.

    It's not experiments like these failing that we should be depressed about - it's that we have so very few experiments like them at all anymore (relative to population increase over time).

    Ryan Fenton

    1. Re:Seems to follow the no-progress trend. by RyanFenton · · Score: 2, Insightful
      Potential such as? ...
      New like what?


      Potential such as new ways of spreading knowledge and teaching subjects - the wikipedia concept is a superb working idea as an extension of an encyclopedia, and it's an idea that can be expanded further. Beyond detailing and linking concepts, the simple idea of teaching someone based on what they know could be one such branch of such developments. Many new elemental ways of using existing knowledge more freely and appropriatly have yet to be touched, or are even possible before we build the concepts needed to reach them.

      It's not so much that we have some isolated potential we don't care about - it's that we have huge families of ideas that we won't even know about until we step back into the the idea of the advancement of human knowledge.

      Something such as what to combat what?


      Well, it's not combat, it's trying to build the public will and eductional environment so that we can bring the a-political progress that seems to be stagnating in our self-distracting society. There are far better priorities to consider than the combat and pure-market mentalities we have settled into, in my mind - though I'm open to argument. It's about ending the short-sightedness that seems to be cutting into the long-term benefit of everyone, especially the market at large.

      Just my opinion: Without one new government program or non-conservative change, a simple shift in the interests of politicians and citizens back towards an interest in human progress would bring back something we seem to have lost for too long. I don't care about the politics, only getting away from the stagnation we seem to have fallen into.

      Ryan Fenton
  13. Biggest Problem.... by rogabean · · Score: 2, Informative

    was that they didn't really tell anyone either. I live in Orlando and I wasn't aware of this test project running... First I've ever heard of it was today... too late now I suppose..

    figures.

    --
    "why don't you just slip into something more comfortable...like a coma!"
  14. blah by Momoru · · Score: 4, Interesting

    I like how Government programs get cancelled due to initial lack of use....cancel the wifi, cancel the bus routes only a few people use....the government isn't a corporation, its there to help the people, not turn a profit. If only a few people were using a park would they pave it? If only a few people used the courts would they close them? Some things are just a public service, and WiFi is the public service of the 21st century.

    1. Re:blah by Have+Blue · · Score: 3, Interesting

      Those government programs get cancelled because they are tremendously egregious wastes of money. Even governments can't subsidize forever; the bar is lower than it is for a for-profit business but even cities can go bankrupt if they run at a deficit for long enough.

      Face it, free wireless is neither a high priority nor a fundamental necessity of life to the vast majority of people, and that will be true for the foreseeable future. If it's really that important to you, you can get it from a commercial provider (at a cost, but hey, it's really that important, right?).

  15. Re:I don't want WIFI by ScentCone · · Score: 2

    Please just give me money, you can have your government-subsidized WIFI

    You mean, give you back your money (um, if you pay taxes). Otherwise, you mean, give you my money. There is no "government" money. Honestly, where do these memes come from?

    The company that provides the equipment is local; looks like a typical corrupt local govt. deal

    That's hardly an indication of corruption - more like giving a local vendor the business so that the increase in their local economic activity pumps a piece of that company's revenue right back into the local tax base. That's more like recycling than corruption. Doesn't matter: I'd rather hear about "free" cell phone service, anyway. At least I'd be more likely to use it during those hours I spend sitting in traffic because my city can't get around to building decent roads with my other tax dollars.

    --
    Don't disappoint your bird dog. Go to the range.
  16. Scope by sigma · · Score: 4, Interesting

    Please don't get the impression that this was a city-wide project. In reality, the signal was only available over a few city blocks and one park in downtown Orlando.

    This failure is clearly because of a poor location choice. The main branch of the Orange County library is only a block away from Lake Eola park where this project was centered, but no signal was available in the library when I was there earlier this year.

  17. Downtown in most US cities... by keyrat+rafa · · Score: 2, Insightful

    The real problem with this is how cities in the US are laid out. Cities in the northeast may have a lot of residents per square mile, but almost every where else, cities are very spread out. Maybe I'm only speaking for Miami here, but if you put WiFi in downtown no one would use it because nobody lives there. What is the city of Miami only has a population of 400,000. It's Miami-Dade County, where everyone inside considers themselves to live in Miami, which has the large population (2.3 million). Anyway, for this to work it's got to be done in residential areas, which are too spread out in most US cities (including Orlando).

  18. Why do any cities offer this by jbplou · · Score: 2, Interesting

    I don't understand why a city would offer this, why don't they also offer free telephone service and newspapers, its just as crazy a concept. I can understand why you would do it at attractions for example Baltimores Inner Harbor area. It makes no sense at all and is a waste of money.

  19. In related news... by TeknoHog · · Score: 2, Interesting

    A country-wide wireless network is being built in Finland. It will use Flash-OFDM technology at frequencies around 450 MHz. Here's the story in Finnish.

    --
    Escher was the first MC and Giger invented the HR department.
  20. bad area, poor service by vsync64 · · Score: 4, Interesting
    I live in Orlando and on several occasions I tried to use the wireless service outside. I was unable to get a DHCP lease or even a very strong signal (this was right next to the sign proudly advertising the wireless). Then there are the homeless people that congregate in these parks. Finally the humidity is very bad. It wasn't even summer yet, but I was concerned that long term use might short out parts of my laptop. Plus it's not pleasant to sit outside and be hot and sweaty.

    I hope they didn't kill the wireless in the library downtown though; that works quite nicely and is a great benefit when visiting for relaxation or research.

    --
    TO BUY A NEW CAR WOULD MAKE YOU SEXUALLY ATTRACTIVE.
  21. Civic issues by GregBryant · · Score: 2, Insightful

    Although subsidized-WiFi isn't as important as subsidized health, housing, education, etc... at least it's a public service subsidy. Most government subsidies just go to a few corporate stockholders.

    If you're going to push something like this in the civic sector, you need to push the non-laptop uses ... kiosks, for example. At malls we're starting to see health & human service kiosks provided by non-profits & public agencies. This would be a lot cheaper to do if WiFi was pervasive.

  22. Mickey Mouse Project by Doc+Ruby · · Score: 4, Interesting

    $1800:mo for 6 months pilot, extended to 17 months, means they planned to spend $10K, but spent $30K instead. For a system to support "up to 200 people at once" - which would have been $9:mo, just in costs, for a hotspot. That's not "municipal WiFi", that's a token gesture, doomed to fail.

    How much could they have spent getting people to know about the service, known to everyone in business as "marketing"? And with that kind of tiny coverage, what possibility could it have had to be meaningful as "citywide"? None at all. Philadelphia's project will cost over $10M, complete coverage for 1.5M people. And it will not just be some "hotspot startup", it will be a complete coverage, so people can forget about the network, and just get access to Internet content, services and people. That has a good chance of success.

    --

    --
    make install -not war

  23. Re:Then you aren't too techincally inclined? by xENoLocO · · Score: 3, Funny

    I've been a web developer and designer for 12 years. I currently work at Disney Internet Group.

    We operate Disney.com, DisneyWorld.com, ESPN.com, Movies.com, Go.com, ABCNews.com, MLB.com, NFL.com, NBA.com, NASCAR.com, and *many* others.

    Any other questions? Or would you like to continue mocking my technical ability?

    --
    "The need to build the internet comes from something inside us, something programmed... something we can't resist."
  24. Re:Then you aren't too techincally inclined? by toupsie · · Score: 2, Funny
    I've been a web developer and designer for 12 years. I currently work at Disney Internet Group....Any other questions? Or would you like to continue mocking my technical ability?

    Cool you know how to use Dreamweaver! U RAWK!!! I would get into this but a 20 something year old with 12 years of HTML experience is a tad bit too intimidating for me.

    --
    Strange women lying in ponds distributing swords is no basis for a system of government.
  25. consider geography by kokorozashi · · Score: 2, Funny

    It's Orlando, after all. They must have been wishing they were Manhattan.

  26. This does not suprise me. by Global-Lightning · · Score: 2, Informative
    I grew up in O-Town and still have a lot of family there. I don't think Orlando would have been a good candidate for free wireless for the following reasons:
    • Relatively few people actually live in the City of Orlando. Most actually reside in the Orange and Seminole County suburbs far from downtown.
    • Likewise, relatively few people visit downtown. Other than some offices and local government, downtown Orlando has been in a death spiral for at least a decade. The vast majority of economic, social, and cultural (what little there is) activity occurs in the suburbs as well.
    • Since the majority of people who visit downtown are there for work, they probably have better internet connections from their comfy, air-conditioned cubicles.
    • The City of Orlando has some good programs but suck at getting the word out. They are also disconnected from the needs of there residents. Just 4 blocks west of this hot spot is the Parramore ghetto, an area you'll never see in a "Happiest Place on Earth" advertising campaign.
    In summary, with little motivation to visit downtown in the first place, I can't imagine many people out of the blue dragging their laptops to a downtown park for a free connection.

    Free city sponsored wireless makes sense in places like Austin and San Francisco which have sophisticated and centralized populations. For a blue collar, sprawling suburban metropolis like Orlando, it makes little sense.

  27. I'm from Orlando... here's the scoop by paulrpayne · · Score: 3, Informative

    Lake Eola is a 9 square block area. It is a single path surrounding a large lake. There are a few benches along the path, a small deck with 4 or five rocking chairs, and an outdoor stage with rows of metal-wire seats (100-200) where homeless people can usually be found sleeping and congregating. There are a few grassy areas, a kids playground and a few sculptures dotting the landscape. With that in mind, would you rather go to this park and either sit on a wire-seat with homeless people or on one of these benches with joggers and people feeding the pigeons and ducks in 90 degree(F) Orlando humidity without a power outlet or a table, or would you rather go to Stardust Video, a 5 min. drive from there, where they have a full espresso bar, a broad selection of beers, comfortable seating, your selection of popular and underground videos, occasional live music, and most importantly AIR CONDITIONING along with their free wifi?? I always went to Stardust.