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Shopping Online

A reader writes:"I've been buying stuff on the Internet for a while, and wanted to get people's thoughts about the best places to go. I primarily am looking for media or computer parts. Of course, I've used Froogle, PriceWatch or PriceGrabber, but also use places like tigerdirect or NewEgg. Where else do people go, and any recommendations for getting decent deals? " Oh, and of course, shamless plug for ThinkGeek, who is also owned by OSTG.

59 of 388 comments (clear)

  1. Great Deals? by jdc180 · · Score: 5, Informative

    Fatwallet.com

    1. Re:Great Deals? by DrEldarion · · Score: 2, Informative

      Yeah, but I hear the guy who runs DMI is a real jerk ;)

    2. Re:Great Deals? by NiceGeek · · Score: 4, Insightful

      Ok, I'm still trying to figure out why you didn't get modded (-1 Troll)

      1. Name a single 24/7 B&M computer store. Also it isn't the fault of the on-line stores that delevery is mon-fri during daytime hours...take that up with FedEx and UPS.

      2. Is it the store's fault that you are incapable of
      googling the item you are thinking about purchasing before you buy it?

      3. If that DVD burner actually wrote at 0.4x then it is defective and you should have returned it to
      the store and gotten a refund. More likely you are either just trolling or you are a complete incompentent.

    3. Re:Great Deals? by elliam · · Score: 2, Insightful

      You completely ignored the fact that he stated what should be obvious: ThinkGeek, etc doesn't drive the item to your house. They ship via USPS, UPS, FedEx, etc. Some of them offer Saturday delivery, but I'm sure you will pipe up how that costs way more and you should be special or different from everyone else who receives anything via post.

      This rebuttal was just garbage. You're saying it takes too long to check out the specs of an item online. And obviously every salesman in brics and mortar stores a) knows what they're talking about and b) won't lie to you. Here's a hint: the first time you go looking for product specs: remember where you got them. If it's a general purose review site you can go back next time for info on other items.

      It gets better and better. You can't even remember where you bought it so you can't return it. Well, if you ever buy something online in the future I submit that you should either print or save the receipt page they give you to jog your memory in case this happens again or you need warranty work. Etc.

      Actually, you're probably too helpless to shop online. Better to go let the nice salesman spend your money for you.

      --
      http://www.andashdesigns.com/
  2. eBay by strredwolf · · Score: 4, Interesting

    Belive it or not, I'm finding things cheaper, yet with good quality, on eBay. I'm also looking for hard-to-find parts (like 128Meg EDO SDRAM for a Dell CPi D266XT -- They won't take generic!) and finding them on eBay itself. Alot of vendors have fairly good stock of them.

    --

    --
    # Canmephians for a better Linux Kernel
    $Stalag99{"URL"}="http://stalag99.net";
    1. Re:eBay by Eugene · · Score: 2, Insightful

      unless the stuff I want to buy are rare and/or the item are just way too expensive to acquired brand new, I'd rather buy it off somewhere else other then ebay. there are just too much noise on ebay now. and their rating/feedback system isn't exactly objective. (a lot of times it's tit for tat, I gave you positive if you gave me positive, vice versa). Item quality is a big issue, since there's not much guaranteed on what you see is what you get. (and those misleading descriptions... )

      and we seriously need a good competitor to Paypal. because if something is wrong, Paypal isn't the one that really out to help you solve the problem(most of the time Paypal is fantastic, but if something went *wrong* during the transaction, or wrong with goods, Paypal is really slow on dealing with problem, or sometimes, not doing anything at all).

  3. Fatwallet and AnAndtech Forums by Anonymous Coward · · Score: 4, Informative

    Check Out the Fatwallet.com, AnAndtech.com Deals forums. Also Check out dealnews.com

  4. If you have a Biz License goto by LennyDotCom · · Score: 4, Informative

    http://evertek.com/

    they hav esome really awsome deals

    --
    http://Lenny.com
    1. Re:If you have a Biz License goto by Monkelectric · · Score: 4, Informative
      *NEVER* and I mean never shop at geeks.com/compgeeks.com/evertek.com... A few years ago they were a truely awesome place. But their customer service has gone to SHIT, and so has their products.

      I dont have time to type out all my horror stories, but here's a few:

      Bought a wireless card and antentta from them. Paid a fortune for the wireless card trying to get a "good" brand so I wouldn't have trobule. As it turns out the card was defective (It woudln't work in about 50% of computers). Compgeeks refused to take a return or even talk to me on the phone. I won thuogh, I got my CC Company to reverse the charges.

      Before that I bought a laptop, and went there to pick it up. I got down the street with it, and thought, id better look to see what this is... I openend it, it was *nothing* like the laptop I ordered, half the ram, no dvd burner, etc etc. SO I went back, got them to exchange it (had to wait like 45 minutes)... all turned out well, except the laptop broke just out of warranty anyways. Expensive repair :)

      And my all time favorite story -- a friend of mine bought a laptop from them. They ship him laptop #1 with no power brick. So he spens forever on the phone with them, and gets them to send the brick. They send it to the wrong address, so he calls and they ship him a brick a second time. He finally gets it (weeks have elapsed since his laptop got here). The laptop is DOA. He calls back, they give him endless shit about how could the laptop be DOA when he's had it for two weeks ... finally he gets another laptop, it works but ONLY IF YOU REMOVE THE WIRELESS CARD. All of this took about 3 weeks, and at least 10 hours talking to reps.

      My point about compgeeks is -- they sell shit and their customer service is shit. I am working on a sucks site for them if anyone would like to contribute stories.

      --

      Religion is a gateway psychosis. -- Dave Foley

  5. Advertisment thread! by shakezula · · Score: 2, Insightful

    This will become a bunch of plugs for all the geeks favorite places to shop, so here's mine:

    I like Mwave.com, they have just about all the parts you could ever want at comparable prices to other sites on the net. They also ship UPS ground that comes to Idaho as fast as 2 day UPS for 1/3 the price of 2 day.

    My best advice for buying PC stuff online is order from the US, and read the reviews on Pricewatch or epinions.com to make an informed decision.

    --
    I know what you're thinking. Did I forward 65,535 packets or 65,536 packets?
  6. Deal / Coupon Sites by LogicX · · Score: 4, Informative

    Hardcore shoppers will take advantage of the various coupon/deal sites, and forums, such as:
    100 Big Coupons
    SlickDeals
    Headlinedeals
    Tech Bargains
    Hot Deals
    Of Course Fat Wallet Hot-Deals Forum can't be forgotten

    Just keep in mind that these sites do have affiliate agreements with companies, and so are making a buck off the purchases you click-through from their sites. Some of their recommendations may be skewed based on their affiliate agreements.

    These are the sites where you'll find out about last minute clearances, specials, % off coupons, and pricing errors. Often you're being the 'evil consumer', but you're getting a heck of a deal.

    --
    May this post be indexed by spiders, and archived for all to see as my Internet epitaph.
    1. Re:Deal / Coupon Sites by bbrack · · Score: 2, Informative

      don't forget http://dealnews.com/

    2. Re:Deal / Coupon Sites by LogicX · · Score: 2, Informative

      BTW, typo on the URL of that first one:
      100 Big Coupons

      --
      May this post be indexed by spiders, and archived for all to see as my Internet epitaph.
  7. Well.. by Heem · · Score: 5, Informative

    I like to use froogle to find the prices.. BUT:

    (and I hope some online vendors take note of this)

    If I can't get the shipping price BEFORE I put in my Name and Credit card - I take my business elsewhere. Alot of these places put a low price out to get high on the search engines, and then have like $30 for shipping, which of course you can only see AFTER you put in all your shipping address and credit card, mothers maiden name and favorite pet, at which point I bet they figure either people won't notice, or will feel that they already did all that work they might as well just pay it.

    So, bottom line for me : No shipping price ahead of time, No Business from me.

    --
    Don't Tread on Me
    1. Re:Well.. by abirdman · · Score: 4, Informative

      Excellent. I do the same. I get that sinking, "I'm being hoodwinked" feeling when I get to the page where I'm supposed to type in my CC number, and I still don't have the final price. Sheesh!

      I also will not buy from a vendor who shows only "after rebate" prices. I used to use Tiger Direct for computer parts, because even if I could beat the price elsewhere, they are great at shipping complete orders quickly, have a good selection, website that's reliable, etc., etc. Sometime along about 2 1/2 years ago, they got totally hooked on this "after rebate" pricing, which made it impossible to figure out what the heck the final price would be. It was easier to find out the shipping price than the retail price. Add to that the "last minute" nature of some of the rebates (sometimes less than a week from the time of placing the order), and it was obvious they were using them strictly to lie about the prices of their products. I fought it for awhile, and finally just switched to NewEgg. They have rebates, too, but they show the actual price when you're shopping (and also have a great selection, good website, fast shipping, competitive pricing).

      I buy well over a thousand bucks a year in computer parts and components on the WWW, and I'll never shop at TigerDirect again. They've already shown their level of business ethics.

      One other comment-- it's almost always possible to beat a price I get on the internet, but the risk of hassling with returning a product that's wrong, took weeks to ship, or is just plain faulty or broken, makes the slightly higher price from a legit and reliable vendor more than worth the extra cost. Saving $5.00 on a new processor will never pay for even one return-- in hassle, shipping costs, lost time. Most vendors get your money as soon as they ship, and it can take a lot of time to get it back.

      --
      Everything I've ever learned the hard way was based on a statistically invalid sample.
    2. Re:Well.. by Heem · · Score: 4, Interesting

      Heh, that after rebate crap is actually illegal in my state, and we found a website that was based out of this state offering up computers for "free" after rebate. of course you had to buy so many other things to get the rebate - but a quick letter from the attorney general had free computers delivered to the doors of 15 of my friends.. haha.

      --
      Don't Tread on Me
  8. In the UK by jgritz · · Score: 5, Informative

    www.ebuyer.com has always served me well. I believe they have a US operation too.

    1. Re:In the UK by EvilMonkeySlayer · · Score: 2, Interesting

      While ebuyer offer good prices, (I use them for personal and business purchases) their customer services are an absolute joke.

      It is extremely difficult to find their phone number without first using a search engine like google.

      Example.

  9. Reseller Ratings by Robotech_Master · · Score: 4, Informative

    Wherever you go to find the deal, go to Reseller Ratings to check the rep of the shop offering the deal. They've been around a long time, and for as long as I've been buying/building from parts they've been advising me on whether I'm likely to get what I paid for. (Come to think of it, they have a best-price-finder system now, too.)

    --
    Editor Emeritus and Senior Writer, TeleRead.org
  10. Google makes this question redudant, surely? by hedgehog2097 · · Score: 5, Informative

    Type anything* into google and invariably all the results are price comparison sites anyway.

    I often put "-compare" as an additional search term to remove most of these, if I'm looking for just the specifications for something, for instance.

    *Computer kit, obviously.

  11. In the UK by NetNifty · · Score: 4, Informative

    I'm in the UK and I mainly use Ebuyer, Savastore.com and Clickonit. Ebuyer generally has the cheapest prices of the three, but Savastore sometimes beats Ebuyer. Clickonit usually delivers quickest of the three and usually seems to have cheapest delivery charges too, however their hardware is usually (although not always) the most expensive of the three.

  12. SCAMS every where by RancidLM · · Score: 3, Interesting

    u know buying online SHOULD be nice and convenient but i find buying stuff online WAY to pricey due to the american exchange rate.. for example ThinkGeek.. or as i would like to call it.. "Overpriced American Geek Store" (no offence to the OSTG) but OVER all i would say:

    online shopping == Good
    Online Shopping From Canada == Rip off

    i could be mistaken.. but so far the only site i'v found with decent canadian prices is Amazon.ca

    any suggestions eh?

    1. Re:SCAMS every where by Pulzar · · Score: 4, Informative

      Check out redflagdeals.com regularly for Canadian online (and offline) specials.

      --
      Never underestimate the bandwidth of a 747 filled with CD-ROMs.
  13. Newegg by Chalex · · Score: 4, Interesting

    Newegg is all you need. I've quit shopping around, I go straight to Newegg. You know they'll have what you want within a few dollars of the lowest price around. Together with their fast shipping and great customer service, they can't be beat.

    Who knows what their deal with ChiefValue is? I hear it's the same warehouses.

    1. Re:Newegg by BobKagy · · Score: 2, Informative

      I used to do everything through NewEgg. Got a bad CPU through them, and the return went smoothly.

      Unfortunately they don't have everything in the world. Recently had to replace a power supply in a Shuttle XPC. A local shop had something that would fit, but was terribly loud. Went looking for a PC 40 SilentX power supply. Newegg.com didn't have it listed, and I had a devil of a time deciding of those who did list it who was reliable.

      Got lucky with ZipZoomFly.com. They had a good price & free shipping on that item. Seemed more legit than the places that made their profit on shipping.

  14. My picks... by mi · · Score: 4, Informative
    A Yahoo! Shopping is usually my first destination. They are like virtual shopping mall, where merchants register their stores and list their inventories in some unified format for "across the site" searching. One merchant once mentioned on the phone, that he found Yahoo's terms to be the most reasonable around.

    I was once looking for a video tape for my friends in Ukraine (different video standard from US). I found it through Yahoo! Shopping Australia...

    That said, I also visit CNet and EPinions for product reviews and -- right before buying from a particular vendor -- search Google for

    vendor sucks
    .
    --
    In Soviet Washington the swamp drains you.
  15. Some Mac places by Gilmoure · · Score: 3, Informative

    Other World Computing
    Small Dog Electronics
    Data Memory Systems

    While all these places are geared towards Macs, they also carry lots of parts that fit both PC and Mac. Never had any problems with them, after using them for 6-8 years now.

    --
    I drank what? -- Socrates
  16. bicycles by WormholeFiend · · Score: 2, Interesting

    I dunno if you geeks like bicycles as much as me, but I bought mine at Jakz.

  17. Amazon by star_aas · · Score: 2, Insightful

    I prefer Amazon as it usually has prices comparable to most other sites. But a stronger reason is the reviews. Amazon has a huge custmoer base and there are usuually a lot more reviews for a product than found on other sites.

    1. Re:Amazon by Wildkat · · Score: 2, Insightful

      Ill second the review comment about Amazon. I rarely buy anything without checking for an Amazon review. Reviews from real live owners of the product are very valuable and have kept me from buying a printer that was noisy, Flash memory that was slow and a camera that was blurry. There are plenty of bogus and whinny reviews out there and I never base my decision entirely on the reviews but often use them to dig deeper if I have doubts. I have also gotten some great recommendations for alternate products from Amazon. After reading reviews for an inexpensive tripod I decided not to buy it but instead one that 3 reviews of the cheep product recommended. For $3 more I got a great tripod.

  18. My picks by (H)elix1 · · Score: 3, Informative

    I use a combo of pricewatch.com and resellerratings.com when sniffing out a new shop. I've tossed these companies a lot of coin with positive results, with the first two being my first stop.

    www.zipzoomfly.com
    www.newegg.com
    www.chiefval ue.com
    www.directron.com
    www.ewiz.com
    www.monar chcomputer.com

    I watch the following bargain boards...

    www.hardforum.com/forumdisplay.php?f=28
    forums. anandtech.com/categories.aspx?catid=40&ente rcat=y (mind the gap)
    www.bensbargains.net

  19. Correction (Re:My picks...) by mi · · Score: 2, Informative
    I found it through Yahoo! Shopping Australia...
    Oops, this is the right URL: http://shopping.yahoo.com.au/
    --
    In Soviet Washington the swamp drains you.
  20. the obvious by justforaday · · Score: 4, Funny

    CompUSA, CircuitCity, and BestBuy. They always have great prices, along with incredibly knowledgable staff if you decide to visit their physical stores. Oh, and always make sure to get the extended warranty. You're a fool if you don't.

    --
    I'll turn into a supernova and burn up everything. Well I'll turn into a black little hole and you'll turn into string.
    1. Re:the obvious by Dave21212 · · Score: 2, Informative


      +5 Snarky !

      The two dollar bill incident occured at my local BestBuy, which is right across the street from my bank... I was soooooo tempted (then I remembered about the PATRIOT ACT and decided against it:)

      --
      "Whoever would overthrow the liberty of a nation must begin by subduing the freeness of speech."--Benjamin Franklin
    2. Re:the obvious by arbitraryaardvark · · Score: 5, Interesting

      If you absolutely must deal with circuit city, pay cash. I made the mistake of getting their "free" credit card when I bought a computer there. They screwed up my account, and then spent a year harrassing me by phone about it. My go.to/circuitcitysux page is no longer on line, but I one point I had this all fully documented.
      I did end up learning a lot about my rights as a consumer.
      ---
      As to buying online, consider this option: don't.
      Reduce, reuse, recycle.
      I've bought a couple books from amazon, to encourage the authors, and i still get christmas cards from a politician who i gave a dollar to,
      but I've transitioned to a post-scarcity economy.
      I have enough stuff. There is cornocopia of free stuff online. If it isn't free online, I can probably do without it. You can augment that with a library card, and by participating in a tool cooperative. Tool coops aren't always called that; yours might call itself a church or a neighborhod association or uncle fred.
      If I felt a need for more random stuff, dumpster diving is more fun than golf. Here's a free copy of cory doctorow's latest book about dumpster diving: http://www.craphound.com/someone.
      The american assumption that we need more stuff to keep up with the joneses is one reason asia is kicking our asses. Lower overhead.
      By not buying online, you can resist impulse buys. I got this computer for $100 + tax from a local computer recycling nonprofit, virtualscavengers. Occasionally I'll get a good cup of coffee downtown, or have a drink at a local club, but that's more about renting space. I'm mostly out of the money economy, because i don't need more stuff, so i don't need a traditional job, which frees up a big block of time to waste on slashdot and suchlike.
      My approach is only one strategy, and has some disadvantages too, but you can incorporate it incrementally into your lifestyle. We are moving to a post-scarcity economy, like it or not. Stuff matters, but not like it used to.

  21. what criteria? by yagu · · Score: 4, Insightful

    From the original post: thoughts about the best places to go.

    What criteria does the poster consider most important for best?

    • price?
    • speed?
    • reputation?
    • brand?
    • policy?

    Okay, my main criterion is unequivocably (sp?) customer service. For me this includes only a few but important criteria:

    • friendliness
    • promptness
    • follow through
    • and, only a little... price

    I have long since abandoned picking the cheapest offering and almost ignore that ranking when looking for a place to buy online. I've almost (saved by an attentive and pro-active Credit Union (Watermark Credit Union -- great service!)) been burned big time and the brush with sleeze was enough to nudge me to find a provider with good service and be loyal. That said, I will plug as an example, amazon.com. They come nowhere near to the leaders in lowest prices but they have been amazing in their response to some difficult transactions -- I consider their approach exemplary as a model to emulate.

    Amazon isn't the only great provider out their, but they're a good starting point.

    Also, for ebay-type shopping, though I'm loathe to penalize newbies, I shop from only highly rated, large sample-space sellers with extremely high ratings.

  22. mwave? by justforaday · · Score: 2, Insightful

    I haven't seen mwave.com mentioned yet. Admittedly, I haven't ordered from them in a few years, but the few times I did use them they had a good selection, good prices and pretty fast shipping.

    --
    I'll turn into a supernova and burn up everything. Well I'll turn into a black little hole and you'll turn into string.
  23. resellerratings.com - ALWAYS research the merchant by btarval · · Score: 2, Informative
    I never, ever buy on-line from any site without going here first. The single best place to go first is resellerratings.com. This way you can not only see what the prices are, but (MORE IMPORTANTLY) you can see how reliable that vendor is.

    It's absolutely useless to get a cheap deal if the vendor won't ship the product. And problems with the transaction happen all the time. Read some of the horror stories from the review sections there about the merchants with a low approval rating. Or a bad return policy. When buying over the web, you really want to avoid having to return the product, as you will usually have to pay the shipping costs yourself. And that can blow any savings by web-shopping that you might have once had.

    What I do is search for the product on resellerratings.com first, and I won't buy from a vendor with a score below 9.0 unless I'm desparate. It's really just not worth the risk.

    Doing otherwise is somewhat similar to buying a laptop for a low price from some guy in Romainia. ;)

    I've bought tens-of-thousands of dollars of things over the past 9-10 years over the Internet/Web, and this is really the way to go. I have never been burned by one of the top rated merchants yet.

    --
    The best way to predict the future is to create it. - Peter Drucker.
  24. This is not a story by new-black-hand · · Score: 5, Interesting
    Is it just me, or does this 'story' from 'a reader' reak of being an advertisement? Note that half of the links have referrer information in them, obviously to rake up some $ for OSTG:

    First http://ostg.pricegrabber.com/ (ostg sub-domain), then http://www.tigerdirect.com/indexus.asp?SRCCODE=SLA SHX, then a blatant plug for thinkgeek (a major source of revenue for LNUX). Should slashdot not disclose if they are affiliated in any way with all links? What is the purpose of the pricegrabber.com sub-domain, and the SRCCODE in the tigerdirect link?

    1. Re:This is not a story by DrEldarion · · Score: 4, Interesting

      What probably happened is that a user submitted a question and then when the editors went to post it, they stuck in the OSTG codes.

      Anyway, as long as you get the exact same information, why does it matter if the codes are in there?

    2. Re:This is not a story by xycodex · · Score: 2, Insightful

      well the story, and the discussion it generates is indeed stuff that matters to us. If /. decides to embed a few referrer links, more power to them. keeps this community going anyway. now, if the post wasn't on 'stuff that matters', that would be a different story....

  25. Do not use TigerDirect by Grand+Facade · · Score: 4, Informative

    They are spammy shitstains.
    I had to threaten them with legal action to get off their mailing list. Then found myself back on it and had to jump through the same hoops to get removed again. I never even recieved any product from them. Ordered a DVD player from them for a christmas gift (well in advance), it got back ordered twice after being shown in stock for the original order. then the bastards mail bombed me with crap for months and played spammy games to get removed. I fart in TigerDirect's general direction.

    --
    Rick B.
  26. Always be prepared... by HermanAB · · Score: 2, Funny

    First, go here and stock up:
    http://www.cheaperthandirt.com/ctd/default.asp

    then here for some accessories:
    http://www.russiancombatgear.com/

    Only then go to an electronics site and if they give you bad service, then you know what to do... ;-)

    --
    Oh well, what the hell...
  27. TigerDirect = Identity Theft by Bruha · · Score: 2, Informative

    Back in 2000 my credit card number was stolen and at the time I had no idea who gotten it. But 3 years later a person in a gaming guild I play in mentioned that they had a card that was ran up after shopping at tiger direct. About 4 months ago a co-worker said that their card used at tiger direct was also abused.

    In each of the cases the punk ordered stuff from various places and sent it to us. But it was still a pain in the arse.

    Wouldnt shop there. And the FBI and police said there's not much they can do???

  28. For books... by Dave114 · · Score: 2, Informative
    If looking for books (new & used), try AddAll.com, and Used.AddAll.com.

    There is some overlap between the two, but AddAll.com comparison-shops a bunch of bookstores and will calculate shipping rates for you (for pretty much any country on the planet) and is primarily useful for looking for new books. It also includes the 3rd party sellers going through Amazon and the like.

    If looking for used books, head to used.addall.com, but here you'll have to deal with shipping costs yourself.

  29. For Books, Bookfinder.com by Nova+Express · · Score: 2, Informative

    For books, http://www.bookfinder.com/ searches all the major listing sites )TomFolio, ABEBooks, Alibris), as well as Amazon and Barnes & Noble. Almost any English-language book in existence can be found there, and there are many foreign bookstores there as well.

    --
    Lawrence Person (lawrencepersonh@gmailh.com (remove all "h"s to mail)

    http://www.lawrenceperson.com/

  30. Dealmac, DealRam, Dealcoupon, etc etc by microcars · · Score: 2, Informative
    off the Main DEALMAC page, there are several other sites all devoted to DEALS:

    Dealnews
    DealInk
    DealCoupon
    DealCam

    and the stuff is not Mac-centric, tons of periperals that are Windows only or cross-platform useable. Many times, combinations of Rebates and hidden Coupons are pointed out showing that the end result is an item that costs $0.00!

    --
    I like microcars
  31. Be wary of ebay DVDs by Jonny_eh · · Score: 3, Insightful

    I just bought 2 dvds (different titles) on ebay, from two different sellers and was screwed by one, and disappointed by the other.

    This was the first time I bought DVDs on ebay, every other purchase I've ever done went smoothly.

    The 1st DVD was a bootleg. When I confronted the seller he just said that it wasn't a bootleg, but an import with a different cover. This was bull for many reasons. The first is that I ordered the DTS version, and the dvd was labeled as that, but the movie itself was Dolb Digital. Next, the dvd was only single layer (it says on the label DVD-9)! I had to return the movie to the seller at my expense, then he gave me negative feedback since I gave him negative feedback.

    CAUTION: Be wary of sellers that say their DVDs are imported and may have different covers, this means they are very convincing bootlegs!

    With my other purchase, the guy shipped me the DVD that I asked for, but without its' DVD case! He never mentioned this, after I told him about this, he said that throws out the cases that his DVDs come in. What an asshat! Plus, he didn't take paypal, so I had to send a money order (yuck), I should have noticed that before I bid though.

    1. Re:Be wary of ebay DVDs by lord+sibn · · Score: 2, Interesting

      I once suggested to ebay that the whole feedack system is broken and useless. I explained why it was logically so, and it's really very simple:

      Merchants flatly refuse to provide feedback until it has been left for them. This means they will all hold the threat of a negative feedback over your head indefinitely, even though you lived up to your duties as the buyer. The solution to this was very simple, but I see they never implemented it:

      The buyer should not be *capable* of leaving feedback until the seller has done so. If I win the auction, and I pay you without complaint or delay, then I *deserve* a positive feedback for it, because I have lived up to my duties as a buyer. Once I have been so rated, *then* it becomes possible for me to leave feedback on the seller.

      Again, the current feedback system is broken and dangerous. One cannot trust it any more than the customer reviews at newegg, and newegg admits this. Have I been screwed at ebay? A couple of times, but for relatively small purchases. I have no negative feedback on my record. How? I simply never left feedback for the seller, because people don't mind so much a negative review or two for a guy who does 10,000 sales. If your record is only 20:2 though, you can bet people will be leery of dealing with you, even though you're the one dealing honestly.

  32. Best price/best rating by vanyel · · Score: 2, Informative

    My algorithm is to search on pricegrabber for the product, and then pick the lowest priced vendor that has a 5 star rating. If the price difference is small, I'll prefer a vendor I've dealt with before.

    Zipzoomfly has been a good vendor, though I've had about a 50% DOA rate on Hitachi 7K250 drives from them. They've been quite prompt and good about replacing them (if you call --- the web interface for returns is a black hole). Once I get working drives, they seem to stay working though.

  33. Here is a little something by Rac3r5 · · Score: 2, Interesting

    This happened to me a little while ago...

    I decided to purchase a digi camera and I looked up froogle.com and found this super deal. The camera was supposed to be brand new unopened. So I purchase it and then I get this e-mail telling me to call up and purchase my order. So I call them up and they were like you gotta buy the battery for the camera. I found this a bit strange since the camera is supposed to include a recharger and a battery in the box. So I said no that's ok. He was like how are you going to use the camera without the battery. I said I'll buy it later. Then he says, oh I'll check on the product. Then comes back and says that they don't have the product in stock. I was like ok.

    So then I went to a different store and found a camera for a good price. But b4 that I went to read some reviews and this store had bad reviews and seems to do the exact same thing. And apparently there a a bunch of stores that do this.
    Post super low prices, then u need to call them up to confirm ur order, and then they try to sell u accessories, and if ur not interested, the tell you that the item is out of stock...
    WTH.. can't ppl be straight up and stop wasting my time.. sheesh..

    This was where my original purchase was: amphotoworld.com
    This was where my next order was gonna be: fotoconnection.com

    I am glad that I didn't buy from those scammers...

    I ended up buying it from this store Adorama, through Amazon. Now I pretty much buy all my stuff through Amazon. I get free shipping most of the time + they respond to my e-mails very fast + if a package is lost, the re-ship it out in record time.

  34. BUYER BEWARE: wawadigital.net by Peeet · · Score: 2, Interesting

    I have done "internet shopping" for a long time now and would reccommend it to anyone, as long as they are smart about it. I have only once run into an internet merchant that is purposely trying to defraud people, and it isn't even credit card fraud. It's rare and you would have to be damn stupid to try and pull credit card fraud these days. It is so tightly watched and so easy for consumers to fight back against blatent credit card fraud (obtaining a CC number and then charging to it without consent or transfer of goods / services)

    The one place that I HAVE run into, and I'm picking on them because they are the ONLY place that has done anything this bad, is http://www.wawadigital.net./ I ordered a Minolta Dimage Z2 from them because they showed the price in their store as and I quote "$188 after $50 mail in rebate". This was a great price because most other stores were doing $219 or $229 after rebate. I decided to give it a shot and ordered the camera. Strangely enough, my final receipt after tax and $15.04 2-day shipping said $203.04. I though hey, maybe they messed up and now after the $50 mail in rebate I'll get a $399 MSRP camera for $153.04. The next day, I was contacted via phone (on a Sunday suprisingly) by a salesman from wawadigital.net to "confirm my order". He double checked my address and order information which I thought was impressive and noble of them to do.

    Then he said that the price I paid is after a mail in rebate so he would have to add on the $50.00 to my sale. As soon as I questioned this, charging my credit card a different amount than my receipt, the salesman's demeanor immediatly turned from patient and polite and warm to "I don't have time for this, I'm cancelling your order. " All I had done was question this practice, not say I didn't want the camera. I though about it for a minute and after comparing the price sheet to other retailers, decided that even after adding $50.00 it was still worth it. I called back the number and convinced him that I would go ahead with the order at the higher price if he sent me a proper receipt. He was not patient or nice at this point, cussing at me and giving a very rude version of what I'd call "customer service". After agreeing to not cancel my order he then asked if I wanted to add on any memory cards or - but I cut him off before he could list accessories saying No I don't want anything besides the retail box with the camera and what it comes with from the manufacturer. He had hung up before I could finish that sentance. I figured that my order was still going through.

    While waiting for my order to arrive (tuesday or wednesday if he shipped it out on monday) I researched wawadigital.net because that seemed a little fishy. I couldn't find anything about wawadigital.net, they're a yahoo store and there was no feedback about them on yahoo's review system. I looked on their website to see if I could find any better info to cross-reference with. Just an email, mailto:wawadigital@yahoo.com (oops, did I just post that publicly?) and that was it. I checked their domain registration whois information and got a name and address. The name was too generic to bring up anything on google but the address brought up such links as

    http://www.complaints.com/directory/2004/november/ 10/24.htm
    http://www.ripoffreport.com/reports/ripoff146772.h tm
    http://www.shopcartusa.com/wawadigital/Details/Rev iewsOrder_Worst/Page_1/

    I read through hundreds of stories explaining situations very similar to mine with all sorts of bait-and-switching going on and started to wonder if they had ever sold a camera in their life. I realized that they had a

  35. For the europeans by noims · · Score: 2, Funny
    I put together a new machine about 6 months back and looked around a fair bit. I'm based in Ireland, but this probably covers most of Europe...

    • scan.co.uk often have great prices, but I got seriously burnt by their incredibly bad customer service a few years back (dodgy graphics card), and will never shoip there again.

    There are plenty of good places out there, but I think you do have to strike a balance between price and service.

    Noims
    --
    This is not the greatest sig in the world. This is just a tribute.
  36. Re:ableshopper by OurCompliments · · Score: 2, Funny

    Ewwww, CNet.

  37. PriceRunner by ayn0r · · Score: 2, Informative

    Try PriceRunner, a new price comparison site in the USA but successful since long in Europe.

  38. CompUSA Sucks by TiggertheMad · · Score: 2, Interesting

    I worked for ChimpUSA in Washington state while in College. Most of the people they hired knew NOTHING about computers, and they didn't care. Once I had a new hire for the tech department ask me what the difference between a ISA and PCI card was. As one of the two people in the entire store who understood computers, I was handed every sort of question that couldn't be answered by looking at the box, from the trivial ('Does this computer have some RAMs?') to the unanswerable ('Will this copy of Dragon Natural Speaking work with a cheap microphone and a portugese lisp?').

    None of the sales force were given any education about product, and the main focus was to sell waranties, which had markup margins of about 3000%. All the sales people told customers that they weren't commissioned, and although they were paid a close to minuimum wage hourly rate, they recieved (small) bonuses when they sold warranties. The warranties where given marketing droid created osfucating names, like 'Technology Assurance Programs'.

    Most of the 'sale items' were really regualr price with a rebate thrown in. Quite a bit of the hardware they carried was utter junk, packard bell, compaq, and taiwan made no-brand crap that didn't work right half the time. The classes they offered at inflated rates were worthless to anyone except Information Highway roadkill.

    Their POS/inventory system was horrible, and half the time suff listed in the computer could never be found. (If you ever call to see if they have something in stock, don't believe a clerk if they say it is listed in the computer. Make them grab it and put it aside for you.)

    Many times, the 'super deals' they list in their flyers wouldn't be backed up with stock on hand. They would have 3 on hand when they opened the doors on Sunday morning, and by 9:15 they would be sold out. Customers who persisted in demanding the item they had drove out to buy were directed to go put the item on back order. These back orders would languish for months, and typically never get filled.

    If you want to do businuess with them, it is safe to buy software from them. They really can't fuck that up, other than not having it in stock.

    Personally, I wouldn't trust them with a couple of burnt out matches. The greed, stupidity, and ignorance starts with the lowest floor staff and goes as high as I encountered people. The higher ranked the managers got the more ass-kissing became an art. They only cared about their numbers, PERIOD. Customers were considered an annoyance that they placated to get rid of. I can only imagine the mentality at the corporate level. (Oh, yeah, they are based in Texas. You do the math...)

    I may sound bitter about the company, but I don't have any personal axe to grind because I got fired or anything. I worked there for a year or so, saw they were fools and moved on. Shop there at your own risk.

    --

    HA! I just wasted some of your bandwidth with a frivolous sig!
  39. Hot Stuff by truckaxle · · Score: 2, Interesting

    Only one place when you are in the need for Hot Stuff.

  40. Shipping costs by robogun · · Score: 2, Informative

    I avoid Ebay for electronics unless I absolutely cannot get it anywhere else. This is because I get slaughtered on shipping costs. One time I bought a 8gb cf card. The shipper charged $10. The $550.00 card arrived bare, in an envelope with a 37 cent stamp on it. The same thing happened with an LCD inverter card - $10 item charged $15 for shipping and it came in a paper envelope, no ASD bag or anything.

    ALL the electronic sellers do this.

    Lately some sellers are going for $20 per item fixed shipping costs. For a 1-lb item UPS Ground. For instance look at some USB hard drive enclosures. These would sell for $30 in the store. They are priced at $8.95 or so, but comes to $28.95 with shipping. The sellers use this method to avoid the Final Value Fee ebay charges them on the total sale.

  41. Re:mwave by Hack+Jandy · · Score: 3, Informative

    BZBoyz? Are you kidding Me?
    http://www.resellerratings.com/seller2048.html

    HJ