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Governmental Servers Wiped? Never!

Geoff writes with a story from Australia: "Eighteen AIX servers purchased from government via auction -- none of them had data removed from them. Ticket Vending and Validation source code, Payroll, Finance, Emails and Customer complaints. All there on every server; they were even nice enough to include some old backup tapes. At ~$14USD per server, it's amazing how cheap personal information has become."

55 of 284 comments (clear)

  1. Understandable . . . by Gabrill · · Score: 5, Funny

    They're just rushing to get rid of the things without properly preparing them. Kinda like this attempt at a firt post!

    --
    Always going forward, 'cause we can't find reverse.
    1. Re:Understandable . . . by trollzor · · Score: 2, Funny

      well I am in a rush too, I only have two weeks, so wow, those are some cheap servers, I only have two weeks and a $100 budget to set up my new project. So they will be great for me. And $14USD per server?! Sounds good for my project we only have two weeks and a $100 budget.

    2. Re:Understandable . . . by acceber · · Score: 5, Interesting
      "Keep in mind that these servers came from the State Transit Authority of NSW, how is it possible and acceptable in this day of age that governmental servers be decommissioned and sold without wiping the contents of the drives?"

      The STA is responsible for the operations of the Sydney Buses network which I used to rely on for travel to & from school, work, and for social events -- until I got my car. It is the most unreliable system ever, on par with the NSW Cityrail system both which has been constantly riddled with problems. It's not surprising that a blunder such as this went by unnoticed.

      I would like to do my bit for the environment and use public transport as much as possible but I never get where I need to on time. I've been to Russia and even there, the buses and subway system are more reliable.

    3. Re:Understandable . . . by sconeu · · Score: 3, Informative


      The spec for declassification is DOD-5220.22M

      --
      General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
  2. I don't know what's worse... by Anonymous Coward · · Score: 5, Funny

    * That they have sold a bunch of servers laden with personal information for hardly any money at all, or
    * Somebody out there is still running AIX

    1. Re:I don't know what's worse... by Dogtanian · · Score: 4, Funny

      Somebody out there is still running AIX

      Yeah, I hear that AIX has a large lesbian following...

      --
      "Slashdot - News and Chat Sites Deviant". (Click "homepage" link above for details).
    2. Re:I don't know what's worse... by linzeal · · Score: 3, Interesting

      AIX still runs massive databases for big insurance companies, weather stations and criminal databases. IBM has a moderate representation on the databases and hardware they digitally store fingerprints and mugshots on. Sold them in the 80's and they have upgraded on IBM a few times since than.

  3. Policy by Anonymous Coward · · Score: 5, Funny

    Why are we suddenly complaining about Government being too open?

  4. As an Australian... by PrivateDonut · · Score: 5, Funny

    this is why I love living in Australia! Nobody takes anything too seriously (except beer and sport, which we take very seriously)

    1. Re:As an Australian... by trime · · Score: 5, Funny

      Bruce here is head of the document security department, and is also in charge of the sheep dip.

    2. Re:As an Australian... by bmgoau · · Score: 2, Funny

      I know, we Australians certainly dont care one bit of our private information is mishandled.

    3. Re:As an Australian... by strider44 · · Score: 4, Funny

      Are we the only country with a leader who went swimming and never came back?

      (Note that, since I have space to use up for the spam filter, there are several ironically named swimming pools named after former Prime Minister Harold Holt, as well as an American Frigate.

    4. Re:As an Australian... by imroy · · Score: 2, Funny

      And don't forget holidays! We take holidays ("vacations" for the yanks) very seriously.
      If a national holiday falls on a weekend, we take the following monday off instead. Can't have a perfectly good holiday go to waste now can we?

  5. Data Eradication / the Nuclear Option by root_dev_X · · Score: 3, Funny

    And what, ever since I posted to /. about finding the best way to *really* wipe a harddrive I've gotten about 45 emails telling me all kinds of ways to sort out this kind of problem (I still get emails about it, and the posting was more than three years ago). Everything from a quick thermite burn to breaking into a telco exchange for some ultra-high-current bit rearrangement.

    those government types just beed to think outside the box a little more. hell, why settle for thermite - these boys have access to our nuclear arsenal!

    --
    ===== Warble://VX
    1. Re:Data Eradication / the Nuclear Option by Kahless2k · · Score: 3, Informative

      I work in a hospital; and we have come up with a very effective way of dealing with hard drives...


      • Step 1: Low-Level Format
      • Step 2: Beat drive to bloody pulp
      • Step 3: Put said drive into the CT Scanner or MRI

      This leaves us with a blank, smashed and scrambled drive. At this point, depending on the type of data stored, the remains of the drive head off to the incinerator...

      This may sound like going overboard, but we're dealing with patient information, and we take it very seriously.

  6. Obligatory by Arghdee · · Score: 3, Funny

    Interesting, that the blogs subtitle is:
    If it's not on fire, then it's a software problem.

    Looks like you're about to have a hardware problem :D

  7. 14 bucks? you got ripped :) by ashridah · · Score: 5, Interesting

    At ~$14USD per server, it's amazing how cheap personal information has become.
    $14 USD? You got ripped off.

    A few years back, some guy wearing a workmans uniform and holding a clipboard wandered into the (iirc) customs building here in Australia. Carted off one of the servers from a machine room, and no-one stopped them, or remembered what they looked like.
    Slashdot remembers :)

    Makes me proud to be an aussie sometimes :)

    1. Re:14 bucks? you got ripped :) by QuantumG · · Score: 2, Informative

      Never underestimate the power to set office workers minds at ease by wearing blue and carrying a ladder. It's a total class issue. White collar workers think blue collar workers a beneigth them and not worth challenging.

      --
      How we know is more important than what we know.
    2. Re:14 bucks? you got ripped :) by dbIII · · Score: 4, Interesting
      customs building here in Australia. Carted off one of the servers from a machine room, and no-one stopped them, or remembered what they looked like.
      There was the first "middle eastern appearance" conclusion that was jumped to, but it appears that was only fed the the press and the internal investigation showed that there wasn't even that clue.

      There was also the incident a couple of years back when large quantites of backup tapes for three government departments were stored in wheeled garbage bins - as anyone who read this can expect the tapes ended up being dumped and lost forever, and the contractor (Telstra, the half government owned telecomunications company) was not even rapped over the knuckles for it.

      It's not just the government - I picked up an old Sun E250 for parts at an auction. To see if it worked I booted off an install CD, plugged in a serial terminal, edited a couple of files with ed (/etc/passwd and /etc/shadow I think, was a while back) to get root on reboot and was very surprised to find a lot of stuff apart from the OS still on the disks. I wasn't curious enough to find out whose it was and what was there - peril lies that way for no gain, so I just did what should have been done and repartitioned the thing.

      The opposite extreme is the clueless accountant taking to a retired server with a hammer - saying something about traces being left in the RAM - but he probably hated the thing or just wanted to smash things. If it was me there was a perfectly good 200 ton hydraulic press that could have been used in the same place, a small heat treatment furnace to get all the data off that drive by going beyond the curie temperature, a large array of machine tools and an impact testing rig.

    3. Re:14 bucks? you got ripped :) by stigpalm · · Score: 2, Informative

      PPS who are you trying to kid Australia's got a class system just the same as any other country. Just another example of australians kidding themselves.

      Buy the way no one will get fired for this they are govenment employees where you can get sacked for just about anything except incompetance..

    4. Re:14 bucks? you got ripped :) by QuantumG · · Score: 2, Informative

      Not only are you an arsehole, you're delusional too. Are you trying to tell me that Kerry Packer is middle class? Brick layers, and factory workers, they take home the same as programmers do they? We may not have the impoverished underclass of the US but we still have class struggle in Australia.

      --
      How we know is more important than what we know.
  8. Not trivial though by baldvin · · Score: 2, Interesting

    Its kind of hard to get rid of your data on a hard drive. You are lucky if it works, then you can try 'dd if=/dev/zero of=/dev/xxx'. However, if first thay laid off their aix staff, employed some windows engineers, then they decided to sell those aix boxes... Well, well :)

    Your task is even harder if you have a hard drive that ceased operating. There exists companies like http://www.kurt.hu/ that have state of the art technology to retrieve data from damaged hard drives. If you need your data: good for you. If you'd like to get rid of it for sure: better take good care of it...

    1. Re:Not trivial though by John+Seminal · · Score: 5, Funny
      Its kind of hard to get rid of your data on a hard drive.

      I found running a magnet over it is a good first step. Unscrewing it and opening it is a good second step. Taking a hammer to the internal parts is step 3. And putting the parts over a fire won't hurt. For a final step, I like to throw the hard drive in the lake of acid.

      I also pee on the hard drive. Just incase someone is smart enough to fuck me and find out what was on the hard drive, I can have the last laugh knowing they touched my pee.

      Oh, but you want to sell the hard drive, sans data? Now that gets tricky.

      Here is what I have done in the past when I wanted to sell or give away a hard drive, but did not want anything to be retrievable off the hard drive.

      I start with a format using a windows 98 floppy that will write a FAT table. I then load windows 98 on it and go to malware, spyware and those kinds of websites. When I get to 90% CPU in usage while doing nothing, I know I have enough spyware and viruses. I let them go to town on the hard drive. I delete files, and let the viruses rewrite them.

      Step 2 is putting a Debian CD in the cd-rom and reformatting the hard drive and installing Debian. I then go to websites with huge mpegs and download them until the hard drive is full of data. I delete all this data and do it all over again.

      Next is a Windows 2000 install, in NTFS. I go back to virus and malware websites, and let the hard drive get infected again.

      My final step is a simple FAT format, and the sale. If someone tries to recreate what was one the drive, they might recreate a virus. I toss the debian and large file step in the middle to over write what was written the first time. It is another layer to the cake.

      Oh, I am delusional and paranoid too. People tell me I get fanatical about shit like privacy. You might not need to go through all the steps. A simple format might be all you need, unless you suspect the person buying the hard drive has thousands of dollars in equipment and training to recreate your deleted data (like the National Security Agency in conjunction with the CIA and colonel sanders from KFC. Why would a military grade officer be selling chicken? To get closer to YOU!).

      --

      Rosco: "If brains were gunpowder, Enos couldn't blow his nose."

    2. Re:Not trivial though by baldvin · · Score: 2, Insightful
      has thousands of dollars in equipment and training to recreate your deleted data (like the National Security Agency in conjunction with the CIA


      Wrong. See my previous post. You don't need the personnel, neither the equipment. The service is commercially and easily available.

      This is similar how most people that used only gui mail clients think that the From: header cannot be faked. They think that you need to be CIA to do that. However, you only need a telnet and some knowledge of an rfc...

      You are right only in that they must spying on you to do any steps, and this is definitely not something to consider as a small company. But I expect organizations like the IRS to really take care of my data. Or if they do not, I want to be able to decide what I tell them and what I don't...
    3. Re:Not trivial though by Wakko+Warner · · Score: 2, Insightful

      Its kind of hard to get rid of your data on a hard drive.

      In AIX, you just insert the System Diagnostics CD and tell it to scrub the disk. This is actually apparently US DOD-compliant, so it should probably suffice. Overwriting the disk about a dozen times with various patterns of data is apparently enough to render old data inaccessible.

      --
      "Remember when the U.S. had a drug problem, and then we declared a War On Drugs, and now you can't buy drugs anymore?"
    4. Re:Not trivial though by DRobson · · Score: 2, Informative

      Try Darik's-boot-and-nuke, pretty damn easy especially if you set it up to auto wipe things on boot. Last time I tried it there was next to no user intervention needed (And that was a while back). http://dban.sourceforge.net/

    5. Re:Not trivial though by Kent+Recal · · Score: 2, Informative

      Unless you know more about secure data deletion than Peter Gutmann you should use wipe for the job and not attempt to re-invent it. Wipe is open source and has been available for almost 10 years.

    6. Re:Not trivial though by bluGill · · Score: 2, Insightful

      tens of terabytes are fairly cheap these days (as in less than the labor for the tech doing the scanning). How important is that data that you forgot to backup? With $20 million? If so, spending a couple hundred thousand to read it is a good idea. Not as good as just having enough backups of course, but that has been ruled out.

  9. Government by Anonymous Coward · · Score: 5, Interesting

    Makes you wonder how many governmental organizations even know how important properly disposing of a computer can be.

    Or if the government really cares. Who's going to arrest them? There's no risk of punishment here.

    1. Re:Government by mistfall · · Score: 2, Interesting

      Given the number of governments that flirt with the concept of ID cards (especially when the bombs go off) aren't you glad they practise such strong safeguards when it comes to data?

  10. You understand that... by PrivateDonut · · Score: 5, Insightful

    if this guy planned on doing anything with the data, he probably wouldn't have blogged about it. He would copy the data, wipe the disks and pretend that he had seen nothing.

    Then at a later date, he could do his evil work using that data.

    Therefore, this particular blunder is nothing to get worked up about, but the potential for future blunders is.

  11. This would never happen in the UK.! by matthew.thompson · · Score: 2, Informative

    Because we have rules which force government agencies to keep data for a certain amount of time. To get around this much of the data that was to be covered by this was wiped before the rules came into force :)

    --
    Matt Thompson - Actuality - Insert product here.
  12. You should be happy by Sloppy · · Score: 3, Funny

    It's .. um .. transparent government. Yeah, that's it.

    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
  13. Possibly the best reason to encrypt data from day1 by anti-NAT · · Score: 2, Informative

    At least then you know that if the drive dies and you don't physically destroy it, for somebody to copy the data they'll have to do more than just get the drive going again.

    PCB board failures are the problem. The drive won't work, yet the data on the platters is likely to still be good. PCB failures are also fairly easy to recover from - just go to ebay to buy a second hand drive of the same model, and swap the PCBs over. If it is easy for you to do, it is also easy for your adversaries.

    Even if you sell a working drive, as long as you don't provide the customer with the passphrase for the encrypted filesystem where your important data resides (I'm sure I don't have to point out how stupid doing that would be), you can be sure that the above story is unlikely to happen to you.

    --
    The Internet's nature is peer to peer - 20050301_cs_profs.pdf
  14. Does he have a license to the source now? by mveloso · · Score: 5, Interesting

    Just wondering. He bought the computer and its contents from the government, so does he have rights to the source on the box?

  15. Goverment? by Stuart+Gibson · · Score: 4, Funny
    Govermental Servers Wiped? Never!

    "Eighteen AIX servers purchased from goverment via auction"
    So, is this genuinely how government is spelt in Australia, or are the editors too lazy to pick up on a glaringly obvious spelling mistake...

    Twice.

    Stuart
    --
    It's all fun and games until a 200' robot dinosaur shows up and trashes Neo-Tokyo... Again
  16. Reminds me of when I worked for US government... by Anti-Trend · · Score: 5, Interesting
    I used to work for city government here in SoCal, USA. In contrast to our Aussie friends, they were super paranoid about data leakage. When there was actually a situation where the red tape was momentarily pierced and we were authorized to give away outdated equipment to schools, they made us do a multiple-pass low-level format on each and every HDD that left the building. A royal pain-in-the-ass more than a security consideration -- none of those machines had anything which would be of much interest to anybody. If you ask me, the most damning piece of information one could gleam from those systems wasn't in the HDD at all. Rather, it's the glaring question of why there were gaming-class video and sound cards in all of the upper-management's old PCs, and nothing but cheap Trident cards in the CAD workstations of the time...

    -AT

    --
    Working in a DevOps shop is like playing in a band made up entirely of keytarists.
  17. Re:Negligence? by nmos · · Score: 2, Insightful

    On ebay, I even found a quad Xeon 550 with 1 gig memory and 5 9.1 scsi cheeta hard drives for less than half of the Dell Xeon. But I don't have any OS that will use 4 CPU's.

    What do I need?


    Any major Linux Distro will handle 4 CPUs just fine.

  18. Blatant theivery. by felonius+maximus · · Score: 2, Insightful
    some guy wearing a workmans uniform and holding a clipboard ... Carted off one of the servers from a machine room

    I have heard a similar story about two guys in blue overalls walking out of David Jones (or some other department store) carrying a big-screen TV, and noone stopped them either.

    Makes me proud to be an aussie

    Y'know, it's interesting to note that all our greatest heroes are thieves and brigands. Go Aussie!

    1. Re:Blatant theivery. by gl4ss · · Score: 2, Interesting

      there was a wave of laptop thefts in large companies a year or two back here... done by people who wore suits, they just walked into the open offices and wandered off with the laptops.

      --
      world was created 5 seconds before this post as it is.
  19. Re:Negligence? by ocelotbob · · Score: 2, Insightful

    Really, a database machine needs more RAM than CPU speed. The more RAM you have, the larger the dataset it can keep in cache, and the less it has to go to the hard drive to pick up information. You'd be fine with a single proc machine; save the money and get a good uniproc motherboard that can accept 4 1 gig sticks of RAM instead.

    --

    Marxism is the opiate of dumbasses

  20. same thing happened to me by webdwarf · · Score: 2, Informative

    We bought a second hand server from ebay which was from someone that buys ex govt stuff from auctions and it had a backup tape in it from the Brisbane Magistrates Court (Australia)

  21. Cheaper ways... by pimpimpim · · Score: 5, Insightful
    There was a case in the Netherlands where a state prosecutor just put his personal pc at the trash when it didn't work anymore due to spyware:

    http://www.expatica.com/source/site_article.asp?su bchannel_id=19&story_id=13469&name=The+Dutch+news+ in+October+2004
    see october 7th 2004

    Some taxi-driver found it, discovered that it had very sensitive information about some current open cases on it, and a lot of personal stuff that could make the prosecutor vulnerable for blackmail etc. when in the wrong hands.

    These things just show that some state organisations (or the people working there) have really too little awareness of handling computer data the right way. Actually this year we had a case in the netherlands where some secret state report ended up in an upload filesharing folder of the person working on it, and thereby just could spread all over. I think people working at such positions really should be instructed on safe computing, especially at home or using laptops, the risks are pretty high that data can get stolen.

    --
    molmod.com - computing tips from a molecular modeling
  22. you know they could have just.... by thegoogler · · Score: 5, Informative
    used dban, its not rocket science. just put the disk in and hit ok

    o wait, this is the goverment, nevermind

    1. Re:you know they could have just.... by justins · · Score: 2, Informative

      "o wait" There's no AIX version of dban. Duh.

      --
      Now before I get modded down, I be to remind whoever might read this that what I am saying is FACT. - bogaboga
  23. Data Protection? by HugePedlar · · Score: 3, Insightful

    The UK's Data Protection Act, especially as it pertains to medical data, is remarkably strict.

    Nonetheless, it came as no surprise to me that, when I worked at a medical centre and they upgraded all their machines, the old ones were merely dumped in the attic before being carted off by the local Council's binmen.

    I asked about this (not in terms of security, but because I wanted the machines). Apparently UK companies have to PAY the Council to removed old computers, as part of some enviromental legislation. I offered to take them away for free, naturally.

    The only reason I didn't get any "protected" data along with them was because I'd previously wiped it off. But even that was little more than a standard "empty recycle-bin" - it likely wouldn't stop anyone who knew what they were doing.


    It's all very well having data protection policies, but unless you tell officials HOW to erase data, it won't be done.

    --
    Argh.
  24. About that $20 per server by BBCWatcher · · Score: 2, Informative
    The E20 would be a 32-bit PowerPC-based (604) server of the 100 MHz to 233 MHz variety (probably 100 MHz). Hard disk sizes would likely be in the 9 GB per disk range. Memory would be around 256 MB or perhaps more if upgraded. But the real limiting factor is that AIX support for the 32-bit hardware is coming to a close. (The 64-bit hardware has been available for quite some time now, and the latest AIX doesn't even run on 32-bit hardware.)

    These servers could be nicely rehabilitated with Linux, however. In fact, they might make excellent testbeds for developers who wish to compile for Linux on POWER (in lowest common denominator fashion). And IBM hardware is deservedly respected for its quality, and these are server-class machines (unlike, say, a PowerPC 604-based Macintosh). So the buyer did very well, IMHO.

  25. ...really bad impersonation of Rolf Harris... by jd · · Score: 4, Funny

    "...And he sang as he laughed as he carted off the server rack - you'll come a-waltzing Matilda with me!"

    --
    It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  26. Re:Odd... by Lectrik · · Score: 2, Interesting

    I seem to recall a few years ago watching a program that mentioned how the brittish government decomissioned some of it's hard drives.
    With a low level format, then a blast furnace, and then holding on to the smelted chunk of crud for a while. [this may have been only for stuff that was "sensative" though]
    Of course my brain sucks for holding normal info, but it kinda stood out because we do similar stuff at work, machine dies, we take it out back with a sledge hammer and a cutting torch, someone asks us to strip the machine for parts half an hour after we're tired.

    --
    --- As to make my comment seem, by comparison, more intelegent... doodie doodie doodie poop poop poop!
  27. Shoulda used... by Mechcozmo · · Score: 2, Informative
    http://www.killdisk.com/

    I've only used the free demo but its a great floppy. And it runs FreeDOS too.

  28. What you *should* be worried about.... by brunes69 · · Score: 4, Insightful

    ... is the more likely scenario - that, for every one of these incidents that are reported, there are 10 that are not.

  29. ebay is great for this... by bani · · Score: 4, Interesting

    You could probably make a living selling data snarfed from used disks/tapes off ebay.

    I picked up some "blank" used DLT tapes from ebay. These "blanks" contained a filesystem backup for the online store of a multibillion dollar corporation.

    Why get so worried about personal data being stolen by l337 h4x0rz through the intarweb? All they need to do is buy a bunch of used media off ebay -- much easier.

  30. In Canada... by myov · · Score: 2, Interesting

    One of the major banks decomissioned servers which eventually wound up on ebay. The person who bought them discovered that all data was still intact.

    --
    I use Macs to up my productivity, so up yours Microsoft!
  31. I went to a course on IT security sponsored by multiplexo · · Score: 2, Informative
    by DISCO, the Defense Indusrial Security Clearance Office or (yes, they are referred to as "DISCO", yes it is an incredibly contrived acronym, no I am not making this up) and one of the things the instructor discussed was a case where the Department of Justice had surplussed some PCs to various local law enforcement agenties back in the late 1980s. The PCs had not been wiped and a tech savvy cop in Virginia started going through one of them and lo and behold he found the DoJs witness protection program list, unencrypted, just waiting there for sale to the highest bidder.

    Fortunately he was an honest man and didn't sell the list, rather he contacted the DoJ and DoJ contacted DISCO to help get their shit together. The instructor was making the point that when you surplus equipment that you really need to make sure that you wipe the drives and any other storage media. His bias was that the easiest way to do this was to physically remove and destroy the media because you could never really be sure if a wipe program had worked (well you could go over the drive to make sure that it had been erased, but who's going to do this?).

    When I don't want to physically destroy a drive but want to make sure that it's gone I either wipe it with a low-level hardware format utility such as the one built into Adaptec SCSI cards, or I use a program such as autoclave by Josh Larios (which he isn't supporting any more outside of the University of Washington community) although now I guess I'll have to try the recommended replacement Darik's Boot and Nuke. A side benefit of programs such as this one is that they really exercise the Hell out of your disks, which is great to smoke out any potential failures.

    --
    cheap labor conservatives - they want to keep you hungry enough to be thankful for minimum wage.
  32. Re:Warranty policies by Michael+Hunt · · Score: 2, Interesting

    Reminds me of an anecdote I heard a few years back. It's off-the-wall enough to be true, but I don't vouch for its accuracy. It was a pub conversation, after all.

    Co-worker at a previous job had an acquaintance who was working for a defense contractor (RLM, i think it was), on some crazy uber-classified Over-the Horizon Radar project. They used an absolute stackload of data in Compaq (ex DEC) SANs, I'm told.

    Due to the fact that all this data was classified at some level, and they were a good customer, Compaq gave them an unconditional replacement guarantee on the disks in their RAID arrays. If one failed, Compaq didn't want it back.

    So, this friend of a friend started sending in bogus RMA requests and taking the disks home. When this came to light, Compaq, obviously, were rather aggrieved. Since they couldn't do him for theft (the contract being rather ambiguous, and they HAD issued him with the RMAs,) they had the Australian Fed. Police arrest him for Treason.

    He got 5 to 10 years.