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US Copyright Office Considering MSIE-only website

wikinerd writes "The United States Copyright Office asks whether you would have any problem if you were required to use Microsoft Internet Explorer in order to pre-register a work via their website. The Norwegian government recently said no to proprietary formats, but it seems that the US government sites should be informed about the existence of non-Microsoft Web browsers, such as Firefox, Konqueror, Opera, and Safari. I have written a letter about this issue, which is posted on my blog for everyone to copy and base on it their own response. If they see how many people use alternative browsers, they'll probably reconsider and stay within the W3C standards."

82 of 491 comments (clear)

  1. But... by Anonymous Coward · · Score: 2, Funny

    ...how should I learn to care about copyrights of others when I can't access this site?

    1. Re:But... by Anonymous Coward · · Score: 3, Interesting

      It is not just the copyright office.

      At the level of state abd county governments I'd say that over 80% have problems if you don't run Microsoft products. Most give you Word documents, and assume you are running I.E., usually with Flash.

      At least one state University, when confronted on this issue said (and I quote) "Most computers are PC's, and if someone runs some off brand machine instead, they should just buy a PC like the rest of the world"

      This statement has so many misconceptions I didn't even respond to it.

  2. m$ domination by joet3ch1 · · Score: 2, Funny

    m$ is hogging all the patents anyways... so we might as well use their browser!

  3. Dumb. by Anonymous Coward · · Score: 4, Insightful

    From TFA:
    "Support for Netscape 7.2, Firefox 1.0.3, and Mozilla 1.7.7 is planned but will not be available when preregistration goes into effect."

    So support for other browsers is already planned. I imagine that if enough people complain about it starting out as only IE, they will just postpone this preregistration plan until they have the other browser support ready. All that does is make people who want to use IE wait longer.

    Stupid.

    1. Re:Dumb. by gsasha · · Score: 3, Insightful
      Wrong.

      First, this "planned" status may take unnecessary long. After all, when they are serving the majority of potential visitors with the IE version, there's much less pressure to go and implement the alternate browsers.

      Second, and more importantly, if they support all the browsers at the same time, that'll force them, at least to some extent, to make a standards-friendly implementation that will work on all the browsers.

      However, if they do IE first, and all the others later, the original version will be full of non-standard IE-specific junk, and the Firefox version will be either ugly and half-functional, or will have to be developed from scratch.

    2. Re:Dumb. by tobiasly · · Score: 2, Insightful

      It doesn't matter how long the list of "supported" browsers is. What they're trying to accomplish isn't exactly a design-intensive web app. It's a simple way to submit, read, and organize information.

      If they write the website using standards, their list of "supported" browsers could be "all standards-compliant browsers".

      Yes, I understand that any website must be tested with whatever the more popular browsers of the day are. But they aren't doing anyone a favor by listing these browsers they happen to test against as the only "supported" browsers. There's a big difference in terminology there.

      If it validates as proper (X)?HTML and CSS, and preferably accessibility guidelines as well, then they wouldn't have to publish such a list. It makes those who use a browser not in the list, or those who must use accessibility devices such as screen readers, feel like second class citizens.

  4. Re:Swings and Roundabouts by xtracto · · Score: 2

    USPTO?

    Excuse me but isn't this not the US Patent Office page?, I think copyright and patents are two different things no?

    If it is not, then I guess IBM will be kind of pissed off as they are the company that makes most more patents than everyone each year IIRC.

    --
    Ubuntu is an African word meaning 'I can't configure Debian'
  5. Slashdot Considers Dupe Free Website by Quarters · · Score: 5, Funny

    Hahaha, I kid, I kid.

  6. Interesting by Sierpinski · · Score: 5, Insightful

    I find it extremely interesting that the government in the past has brought an anti-trust suit against Microsoft for being a monopoly, however they themselves would help to propagate this by using their software. Not to mention allowing ONLY their software, they are ensuring that any user who wants to visit their site also must "pay" Microsoft, thus even further contributing to the "monopoly".

    I would have thought that if the government was under the impression that Microsoft was a monopoly (true or not), they would have taken steps to help prevent adding to that situation, and support a different browser for their site, or *gasp* don't require *ANY* browser, but rather just design it to be functionally usable by any W3C compliant browser. Add in the 508 compliance for web accessbility, and you can't go wrong.

    Government, make up your mind.

    1. Re:Interesting by Generic+Guy · · Score: 3, Interesting
      the government in the past has brought an anti-trust suit against Microsoft for being a monopoly, however they themselves would help to propagate this by using their software.

      It's even worse. I work at a small law office, undergoing ECF (electronic case filing) training and conversion right now. The federal courts, you know the ones which convicted Microsoft of being a monopoly in the browser market, have issued system specs which require Internet Explorer. The mind reels.

      --
      { - Generic Guy - }
    2. Re:Interesting by jc42 · · Score: 4, Insightful

      Most of our customers think we are nuts when we suggest spending more time (their money) so we can get those 2-5% chunks of the browser market, each of which behaves a bit differently.

      So don't suggest that, because there's no need. All you need to do is test your pages for standards compliance. There's plenty of software around to do that, much of it free. In my experience, all the HTML standards tests are fast and easy to use. And if IE users have a problem with some page, just suggest that they get a standards-compliant browser. There are several available for MS Windows, either free for us cheapskates, or for sale to those suckers who believe "You get what you pay for". Any can be downloaded and installed from IE in seconds; MS hasn't (yet) included code in IE that blocks access to competitors' sites.

      Also, complaining about browsers that behave differently is a red herring. HTML was designed from the start to work differently with different browsers. The folks who invented it were well aware of the differences of screens, and wanted something that could be displayed sensibly on both large and small screens. There's also the question of the visually impaired, so HTML should also work with a speech generator. There's very good reason to not want HTML to behave the same everywhere.

      It's arguments like your that make your pages not work sensibly on my Blackberry or my wife's Treo, or for blind people. And you're making the bogus claim that you'd have to test for all of them. Nonsense. All you have to do is use some standards-testing software, and make sure your pages pass their tests. That's cheap and easy, easier than testing against N non-standard browsers.

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
    3. Re:Interesting by ednopantz · · Score: 4, Insightful

      >And if IE users have a problem with some page, just suggest that they get a standards-compliant browser.

      You have never actually met a customer or an end user, have you? Excluding 90-odd % of the market just isn't an option.

    4. Re:Interesting by benjamindees · · Score: 4, Funny

      1995 U.S. sues Microsoft
      2000 U.S. drops suit
      2003 U.S. uses Microsoft software exclusively
      2005 U.S. forces citizens to use MS software to access government sites
      you are here
      2012 U.S. forces everyone to use MS software to access the internet
      2018 U.S. implants citizens with microchip running MS software
      2020 U.S. uses MS software/implants to read your thoughts
      2030 U.S. uses MS software/implants to control your actions

      --
      "I assumed blithely that there were no elves out there in the darkness"
    5. Re:Interesting by Felinoid · · Score: 2, Interesting

      I think he may have seen just one to many "Get IE" banners.
      You can dictate what web browser works from a personal website but a business page needs to worry about supporting the existing userbase.

      However more and more users are switching to Firefox or Opra plus a large number of people use a cell phone or PDA to surf the web when away from the computer.
      Once they find your web page dosen't work for them you've lost them as a costummer. Even if they use IE most of the time they want access ALL the time not just MOST of the time.

      If you stay away from Javascript and CSS your pritty much golden.
      However if you do use Javascript and CSS you have to be careful to only use the parts where Microsoft complys with the standards.

      --
      I don't actually exist.
    6. Re:Interesting by Cereal+Box · · Score: 4, Insightful

      So don't suggest that, because there's no need. All you need to do is test your pages for standards compliance.

      That's not true. You still need to test that it works in your browser.

      I mean, I just wrote a webpage that includes XForms, SVG, XHTML 1.1, and SMIL. But it doesn't work right in Firefox, Konqueror, Safari, or Opera! I don't get it... I wrote 100% W3C standard-compliant code, and according to Slashdot, if you just code to the standards, it'll magically work in every browser! I'm so confused!

      All joking aside, I think what you meant to say is that all he needs to do is code to the standards that Firefox (or Konqueror, etc.) supports. There's a big difference between "writing to the standard" and "writing to the supported standard". Contrary to popular Slashdot belief, you cannot write 100% "standards compliant" code and expect it to magically work the second you bring it up in Firefox. It should work, most of the time. So you're wrong in saying that all this guy has to do is feed his pages through the W3C validator and be done with it.

      This "code to the standards" Slashdot mantra really irks me. You guys do realize that even if you write to the standard, it's inevitable that you won't get pixel-perfect pages in every standards-compliant browser, right? Or you may run up against rendering bugs that make "100% standards compliant" pages look different from browser to browser.

      Seriously guys, W3C standards are not a magic bullet. They aid interoperability, but they in no way guarantee anything about how your page will look or operate in any given browser. And the worst part about these standards are how many "should" clauses there are -- i.e., "the browser should do X if Y", which leaves lots of things up for interpretation, and incompatibility.

      In summary, code to the standards as best as you can. But realize that standards support varies from browser to browser, and you'll inevitably have to provide workarounds.

    7. Re:Interesting by Been+on+TV · · Score: 2, Insightful

      >You have never actually met a customer or an end user, have you? Excluding 90-odd % of the market just isn't an option.

      Which is exactly what you can do if you are Government and want to break down the dominance of a company like Microsoft. - This is exactly the intention of the Norwegian government; rid the population and businesses of having to become customer of a particular company in order to communicate with offices and services in the public sector. As long as you have alternatives, such action is appropriate behavior from government.

      --
      The future is in beta
    8. Re:Interesting by jwhitener · · Score: 5, Insightful

      It really baffles me that designers/coders actually feel like it is some sort of huge challenge to make a site work with all browsers.

      If you do a bit of homework (or google it) you'll see a pretty stable set of common code that works with all browsers.

      The next step is designing a site only using that code. It really isn't rocket science.

      Do you sacrifice some cutting edge features? Of course. But unless your purpose is to wow your audience with cutting edge stuff, there should never be a reason to use those cutting edge features.

      One of the sites I'm working with now has over 12,000 pages, and is controlled by 3 style sheets. It is clean, compliant code, that has only THREE browser based changes to the stylesheet (in order to make IE work on a couple newer featurs).

      The site has forms, online bill pay, dynamic content, flash, rollovers, and is comprised entirely of divs and css.

      Sites that say "IE Only", or "Requires standards compliant browser", or any other variation of saying, in essence,

      "Please be inconvienced because of my limitations as a designer"

      Need to hire a new web team.

      It is quite literally zero extra work to make a complex site work with all browsers if you know what you are doing.

      And before someone posts 32 specific code examples showing how its impossible, ask yourself, How could I have done that differently? Why did I need to use that code? I will guarantee that there is another way that will work with both browsers, and if not, that you didn't need to implement that in your site.

    9. Re:Interesting by shaitand · · Score: 2, Interesting

      For a corporation. The copyright office on the other hand and non-profits can certainly require standards compliance.

      Government offices are no stranger to require standards compatibility on other fronts, I see no reason for browsers to be different.

      Okay, so maybe most of the standards the government requires are created privately and adopted after much back patting in order to limit potential competition for contracts by denying competitors compliance certification. But that does not mean standards can't be used legitimately by a government office as well.

  7. Standards by alnapp · · Score: 5, Funny

    Just stick to the standards, then all browsers will be able to access it.

    Haha aHahaHaha HahaHaha
    HahaHahaHa
    haHahaHahaHahaHah
    aHahaHahaHahaHahaHahaHahaHaha

    etc.

    1. Re:Standards by Xugumad · · Score: 3, Interesting

      Huh? As part of a web application development team, our policy is to write to the stanadards, then tweak to make it work in as many browers as possible. Our applications may not look as fancy as some places, but so what? I'm fed up with sites insisting I use flash to access them, for example. I'm not there to drool over graphics, I'm there to get some information, and don't want to have to wrestle the interface to get at it.

      Sure, if you start playing with Javascript, you can get into a real mess, but I'd have felt that just means you should avoid Javascript.

      In particular, if a blind user comes to our website, they should see something useful. We can't simulate this perfectly, but we do test the applications in Lynx, and make sure they're usable.

      Really, what's so hard about making websites that work in standards compliant browsers?

    2. Re:Standards by mrRay720 · · Score: 4, Funny

      In particular, if a blind user comes to our website, they should see something...

      What are you - Jesus or something?

  8. Stop. Supporting. Browsers. by 91degrees · · Score: 5, Insightful

    Browsers should support HTML. Websites should be written in HTML.

    These are not fundamentally architecturally different pieces of equipment. If you can't create a website that works adeqautely with all browsers, then you don't deserve to be employed as a web designer.

  9. Have an opinion? Express it by ReformedExCon · · Score: 5, Interesting

    I have a big problem with "protest form letters". On the surface it seems like a pretty good idea. Get a lot of people mobilized using an easy to duplicate form and get your collective voice heard by those in power. However, the reality is more likely to favor individually written letters that express original sentiment, or at the very least an original statement of a widely-held sentiment.

    Yes, it's bad that the copyright office wants to make the website IE-only. But look at their reasons, try to address their reasons without sounding condescending and elitist or like a victim of some huge crime. Better yet, get involved in your local politics and make a real difference in your government.

    There are many ways to make political hay. Sending form letters to your representatives is, in my opinion, one of the least productive methods of making your voice heard.

    --
    Jesus saved me from my past. He can save you as well.
  10. Re:Swings and Roundabouts by morgan_greywolf · · Score: 5, Informative

    Don't let them make the mistake.

    Write an intelligent and well-informed comment to:

    Copyright GC/ I&R
    P.O. Box 70400
    Southwest Station, Washington, DC 20024-0400

  11. How long will the situation last? by Deslock · · Score: 4, Informative
    According to their website: "Support for Netscape 7.2, Firefox 1.0.3, and Mozilla 1.7.7 is planned but will not be available when preregistration goes into effect."

    It'd be easier to respond to their question if they posted an estimated date for when other browsers will be supported.

  12. RFTA by soundman32 · · Score: 2, Insightful

    If you actually read the article, you would see that they do know about Mozilla, Firefox etc because they will be writing stuff to allow these browsers at a later date.

    This is just 'in the first instance'.

    --
    No sharp objects, I'm a programmer!
    1. Re:RFTA by 1u3hr · · Score: 5, Insightful
      they will be writing stuff to allow these browsers at a later date.

      Without a deadline, it can easily get pushed back and back, until they can say it's working fine with IE only; why bother?

    2. Re:RFTA by bigman2003 · · Score: 2, Insightful

      I wonder if Wikinerd (the article's submitter) would ever actually be using the Patent Office's submission feature.

      My guess is that they want to see how thier USERS would react to this change. Having 4,000 Slashdotters chime in with their opinion doesn't actually help them find out what their customers need. But, I think a lot of people who would write letters in support of other browsers would never use the system, and are actually just a bunch of un-necessary noise. But those same people are very happy to be that un-necessary noise.

      Whenever I am creating a User Interface, we end up having small focus groups take a look at it, to make sure it is easy to use. (The focus groups are always from our organization, but hey, at least we are taking the step.)

      The number one thing I hear, and the thing that pisses me off the most, is: "Well, *I* didn't have a ny problem with it, but I can see where someone *else* may have difficulty." I just want to scream at them, "*DID* you have problems?!?! I am asking about *YOUR* experience, not what you THINK someone else might have!!"

      Either they don't want to admit that they really are a dumbshit, and don't understand how it works, (Which is actually the input we are looking for) or they really a whiz-kid and were able to figure it out, but nobody else will. But, since we usually take the dumbest people we can find, the second option is rarely the issue.

      But, back on topic- are the REAL customers complaining about the need to use Internet Explorer? Or, is it just a bunch of outsiders who want to push their own agenda....

      --
      No reason to lie.
    3. Re:RFTA by robertjw · · Score: 2, Insightful

      My guess is that they want to see how thier USERS would react to this change.

      Perhaps, but personally I believe the US Government should create everything in a standards based manner that can be accessed by any application that adheres to the standards. Anything less is favoritisim and gives the developer of a particular application an advantage in the market place. The US Patent office has a broad customer base, it consists of every citizen of the US and any corporation that does business in the US. The original poster may not currently have a patent to submit, but he could tomorrow, or I could tomorrow.

    4. Re:RFTA by bigman2003 · · Score: 2, Interesting

      Should the Government ever use DVDs?

      Should they have used photocopiers, when Xerox was the only company that could make them?

      Mainframe computers?

      There are all types of proprietary systems that we, and the government uses every day.

      Here I am, sitting in front of my government-issued Windows computer right now. Getting ready to go into a video-conference that uses Polycom equipment, which will probably include a Powerpoint presentation.

      It is everywhere...but some people have just grabbed onto browser choice as being some sort of holy war.

      --
      No reason to lie.
    5. Re:RFTA by qeveren · · Score: 2, Insightful

      Should the Government ever use DVDs?

      DVD is a standard, any normal DVD player can read them.

      Should they have used photocopiers, when Xerox was the only company that could make them?

      That would be the government purchasing a product; the output of the photocopier is readable to anyone.

      Mainframe computers?

      Again, that's the government purchasing a product, it's not relavent.

      The issue is that the government should not restrict its public-access systems to only be viewable to a particular company's product, when there is a universal standard for such systems that would allow any company's similar product to view it without difficulty.

      Using your DVD example, it would be like the government producing DVDs for public release that only work with Sony's DVD players.

      --
      Don't just stand there, get that other dog!
  13. Stupid rules by stupid people or bribery? by cornelius1729 · · Score: 2

    Do you think that Microsoft have given them some sort of incentive for this new rule, or is it just a case of a bureaucratic organisation randomly generating rules just for the hell of it?

    --
    1729 = 9^3 + 10^3 = 1^3 + 12^3
  14. 99 out of 100 websites by Snaller · · Score: 2, Informative

    If they use a webboard, set the scrollbar to be the same color as the background of the board - ie, impossible to see for a lot of people. This stylesheet command is *ignored* by Firefox, but is rendered by MSIE - don't tell me that isn't harassment of MSIE users. So it goes both ways.

    --
    If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
    1. Re:99 out of 100 websites by Bogtha · · Score: 3, Informative

      don't tell me that isn't harassment of MSIE users.

      Unbelievably, it's not. Have ever talked to these developers? They do it on purpose, because they think it looks good. Not because it causes problems. They like the scrollbar colours to match the colour scheme they have for the website. The fact that it's hard to spot the scrollbars is irrelevant - same as using microscopic font sizes - they just tell you to "get glasses, grandpa".

      Anyway, Konqueror applies those scrollbar styles as well, so it doesn't just affect Internet Explorer.

      --
      Bogtha Bogtha Bogtha
  15. "and if so, why" by DingerX · · Score: 4, Interesting

    First, this is the Copyright Office, not the Patent Office.
    Second, they're not looking for, nor will they likely accept, arguments along the lines of "single-standards are dangerous". And they claim that Firefox and Safari standards are planned for the future. So you need to give them a good reason, now, not to do this.
    What are such good reasons?

    Well, for one, preregistration is for copyrighted works that "have a history of pre-release infringement". And, as a publisher in such a field, there's no way in hell you're going to expose that information to known security risks, such as MSIE. It's like starting an antitheft service for cars likely to be stolen, then requiring the owners to leave the cars in an unguarded lot with the keys in the ignition.

    Likewise, you can argue that no ultra-secure, enterprise-critical information, such as copyright pre-registration data, resides on any machine capable of running MSIE. Again, it's an issue of security. Denying this service to all but MSIE users effectively removes it from all except those who really need it.

    Now all you need is someone willing to fire off a letter in sextuplicate.

  16. Gartner advises against IE-Only development by grandmofftarkin · · Score: 4, Informative
    Since big buisness and governments seem to take Gartner's advise with more enthusisum than the average slashdotter you might want to point them to this Gartner piece, should you choose to write to them:

    ID Number: G00125170, "Design Web Applications for Standards, Not for Browsers", (2 March 2005)

  17. One little detail missing... by SolidGround · · Score: 2, Informative

    In addition to being a dupe and a rather obvious attempt to self-promote, it's also a non-story.

    "In its request for comments, the office made clear that it plans to support other browsers in the future. In an interview, an attorney with the office said that the sticking point was Siebel software that guaranteed compatibility with only selected browsers--including both IE and Netscape 7.02, a browser with negligible market share--in the current Siebel 7.7 software.

    The Copyright Office said it planned to upgrade to Siebel 7.8, which supports Netscape 7.2, Firefox 1.0.3 and Mozilla 1.7.7, but not in time for the Oct. 24 launch."
    (http://news.com.com/U.S.+Copyright+Office+poll+IE -only+OK/2100-1038_3-5827627.html)

    Assuming they're sincere about their intent to support other browsers in the future it's better to have a limited site now rather than no site at all. (Demographically IE does still cater to the largest audience)
    It would also be a pointless waste of tax dollars to come up with an interim solution for other browsers when it's already slated to happen for the next revision anyway.

  18. Poor Copyright Office! by OwlWhacker · · Score: 2, Funny

    Perhaps the Copyright Office doesn't have enough cash to pay a competent Web developer to create its site?

  19. Re:Bah! by petabyte · · Score: 2, Informative

    Umm, the Copyright Office isn't the same thing as the Patent and Trademark Office. They're not even in the same state ...

  20. From TFA... by jpellino · · Score: 5, Funny

    "If hand delivered by a private party, an original and five copies of any comment should be brought to Room LM-401 of the James Madison Memorial Building between 8:30 a.m. and 5 p.m. and the envelope should be addressed as follows: Office of the General Counsel, U.S. Copyright Office, James Madison Memorial Building, Room LM-401, 101 Independence Avenue, SE., Washington, DC 20559-6000. If hand delivered by a commercial courier, an original and five copies of any comment must be delivered to the Congressional Courier Acceptance Site located at Second and D Streets, NE., Washington, DC, between 8:30 a.m. and 4 p.m. The envelope should be addressed as follows: Copyright Office General Counsel, Room LM-403, James Madison Memorial Building, 101 Independence Avenue, SE., Washington, DC. If sent by mail, an original and five copies of any comment should be addressed to: Copyright GC/ I&R, P.O. Box 70400, Southwest Station, Washington, DC 20024-0400. Comments may not be delivered by means of overnight delivery services such as Federal Express, United Parcel Service, etc., due to delays in processing receipt of such deliveries."

    Which is French for...

          "But Mr Dent, the plans have been available in the local planning office for the last nine months."
          "Oh yes, well as soon as I heard I went straight round to see them, yesterday afternoon. You hadn't exactly gone out of your way to call attention to them had you? I mean like actually telling anybody or anything."
          "But the plans were on display ..."
          "On display? I eventually had to go down to the cellar to find them."
          "That's the display department."
          "With a torch."
          "Ah, well the lights had probably gone."
          "So had the stairs."
          "But look, you found the notice didn't you?"
          "Yes," said Arthur, "yes I did. It was on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying Beware of the Leopard."

    --
    "Win treats sysadmins better than users. Mac treats users better than sysadmins. Linux treats everyone like sysadmins."
    1. Re:From TFA... by Dunbal · · Score: 2, Funny

      an original and five copies of any comment must be delivered to the Congressional Courier Acceptance Site located at

            You'd think the fine folks at the US Copyright Office would own a photocopier...oh, wait!

      --
      Seven puppies were harmed during the making of this post.
  21. Affecting around 29 million Linux/BSD users. by delire · · Score: 2, Informative
    You say on your website:
    Of course, any Apple Macintosh, GNU/Linux, and BSD user will have a problem with a only-MSIE policy, so I think it would be a good idea to inform them about this issue.
    AFAIK MSIE does run on Apple's OSX, or is my little fox holding the wrong lightbulb.

    A reasonable number to shun, a sizeable chunk being American. Regardless, I'm increasingly seeing browser/OS statistics that look more and more like this site's. On my own site Firefox useage is twice that of MSIE. Linux useage has grown a great amount in the last year and our audience is largely comprised artists, those perhaps interested in registering a copyrighted work.
    1. Re:Affecting around 29 million Linux/BSD users. by muonzoo · · Score: 2, Informative
      AFAIK MSIE does run on Apple's OSX, or is my little fox holding the wrong lightbulb.
      MSFT has end-of-lifed MSIE on the mac a couple years ago. See a report on this, here note that this was in June of 2003, over 2 years ago. Current releases of OS X do not include MSIE.
  22. Re:firefox by niskel · · Score: 2, Informative

    Netscape can use the IE renderer... This is why they say they can support it. New Netscape is just IE in sheeps clothing. Therefor, as a result, the content in question would still be IE only.

  23. Re:Stop. Supporting. Browsers. by grasshoppa · · Score: 4, Insightful

    Why is it web designers aren't expected to achieve the same level of competency as any other professional? All I ever hear is how hard it would be to make a site cross compatible.

    Well, you know what? Tough shit. Life's hard all around. Let me tell you some day about the vpn solution I had to implement across a dialup link. Oh yeah, and it had to support a full sql application. Any other professional is expected to show, you know, *professionalism* in their field.

    Not web designers tho. They expect to be coddled, and allowed to half ass it.

    --
    Mod me down with all of your hatred and your journey towards the dark side will be complete!
  24. Re:Stop. Supporting. Browsers. by hotspotbloc · · Score: 2, Insightful
    Browsers should support HTML.

    Yes, browsers change faster than the archived information. I'm tired of playing this "cat and mouse" game with browser updates causing one to reedit html files. The US Copyright Office should consider adopting html standards. If MS doesn't want to play along then they can't go screw themselves. Here's the standard I think they should use:

    For reference:

    XHTML 1.0 The Extensible HyperText Markup Language (Second Edition)

    XHTML

    If you can't create a website that works adeqautely with all browsers, then you don't deserve to be employed as a web designer.

    If you understand how to correctly use html and css then your site should work with all properly written browsers. The parent is bang on the mark.

    --
    "I hate to advocate drugs, alcohol, violence or insanity but they've always worked for me" - HST
  25. Re:Swings and Roundabouts by 01dbs · · Score: 3, Informative

    When you write, remember to include five copies plus an original.

    (For some reason, they require that "if sent by mail, an original and five copies of any comment should be addressed to...")

  26. Safari by bunratty · · Score: 2, Interesting

    I don't see where support for Safari is planned. I think it's worth asking them to support that browser, since it's been the default browser on Mac OS X for years. It also has 1-2% usage share, comparable to Mozilla and Netscape, both of which they're also planning on supporting. Not supporting Safari encourages the use of IE for Mac, which used to be the default browser on the Mac and has several serious unpatched security holes.

    --
    What a fool believes, he sees, no wise man has the power to reason away.
  27. Siebel CRM to blame by Benanov · · Score: 4, Informative

    As covered on Groklaw, this is due to the fact that the Copyright Office is using an old version of Seibel CRM.

    Opinion:

    Of course, why they'd use some substandard MS-only piece of garbage is beyond me, but it's not because they were actively looking to cut out non-MS people...just someone suggested a crappy product and standardized on it.

    Nothing new.

  28. Re:Have an opinion? Express it by jasongetsdown · · Score: 2, Insightful
    Sending letters to your representative is the least used and most effective way of getting heard. There are staff who read and report on everything that gets sent to legislators.

    Without constant feedback from their constituencies legislators are operating in a vacuum, with only their own interests and opinions to guide them. Do you trust a politician to operate honorably in that condition? Making yourself personally heard is important if only to remind politicians that you are listening.

    On the other hand, this particular letter sucks. Not only are there a number of innacuracies (IE ONLY runs on Windows? Then how is it possible that I've used it on a Mac?) but his tack is all wrong. The argument for an "open" patent office site has nothing to do with Linux users. It has everything to do with competition, standards, choice in the marketplace, and remaining consistant the government's anti-trust stance with MegaSloth.

    --
    useless sig advice - Read Nabokov.
  29. What about Section 508? by jafiwam · · Score: 5, Informative

    Uhm... Doesn't Section 508 HTML/design standard make it ILLEGAL for a government web site to not follow the standard?

    Section 508 has all sorts of stuff that goes beyond W3C to include formatting, layout, table naming, etc. to ensure that a web site is easily browsable by non-sighted users' browser tools. (i.e. Lynx-like)

    They can't do what they are saying they want to do without breaking the law.

    (It's not that hard to make a compliant web site, you just need to work it in the process from the beginning.)

    1. Re:What about Section 508? by Jerry+Coffin · · Score: 2, Informative
      Uhm... Doesn't Section 508 HTML/design standard make it ILLEGAL for a government web site to not follow the standard?

      Like most such things, this has a clause at the beginning saying "unless an undue burden would be imposed on the agency." Given that the agency in question appears to have made plans already, simply rewriting the plan itself might easily qualify in their minds as an undue burden. IOW, to make a clear-cut case for illegality, you'd probably have to show that it's easier to do the job in a standards-compliant manner -- specifically, that doing so would save enough money to cover the cost of the other rewriting (e.g. of plans) they'd have to do along with it.

      Of course, if their minds are still open on the subject, things might not be that bad -- in that case, showing that a small incremental cost up-front would save money on the long run (for example) might easily qualify as relieving any undue burden. Don't take for granted that their minds are still really open just because they're soliciting opinions though -- that's probably required regardless.

      --
      The universe is a figment of its own imagination.

      --
      The universe is a figment of its own imagination.
    2. Re:What about Section 508? by Rick+and+Roll · · Score: 2, Interesting
      They have extrinsic support, obviously. Konqueror/Safari also have intrinsic support.

      The point is, though, adding support for other browsers doesn't take support away from IE.

  30. Re:Swings and Roundabouts by charlesbakerharris · · Score: 2, Funny
    Write an intelligent and well-informed comment to:

    You must be new here...

  31. Re:Stop. Supporting. Browsers. by hal9000(jr) · · Score: 3, Informative
    I agree with you, but indulge me:
    • Most web designers aren't programmers or even that techincal. They can see that there is a problem if they test with other browsers, but have no idea how to fix it.
    • This is because fiding out how different elements behave in different browsers is incredibly difficult.
      • As an example, I found after many hours of frustration that when using nested tables, IE will only size properly when each row element is sized where as netscape will enforce the widest size
      • I looked and looked for examples or explanations and found nothing but I was determined to make sure the site worked cross browser.
      • So I get it all done, test it in Opera, and guess what, the fucking fonts are not taking styles. Great.
    • This leads me to stating that people who write browsers interpret the standards in different ways, making life difficult for web site designers.
    • I have stopped sending webmasters emails pointing out that I won't visit thier IE only site and I point out the problems and I eithger get ignored or flamed. I haven't sent in a complaint in years and won't.
    • I can tell you from a corporate point of view that as long as people don't complain about non-compliance, the PHBs assume that as long as there are no complaints, then all is well.
    • Many of the books and other resources on HTML and web design blather on about non-essential issues and many of the browser compatablity charts are woefully out of date. Yet adding yet another chart or tutorial is pointless because you won't find it in the morass of bad information.
    So I can't completely beleive that all web designers are inept. And to be frank, it's eaiser and more cost effective to design for one browser than all of them. Now don't tell me about how great standards are, I am a believer, but I also know that having a deep knowledege of IE and ActiveX will allow designers to do more, easily.
  32. why half-@$$ed -AND- PROPER LETTER by PhYrE2k2 · · Score: 4, Interesting

    And they should. Why release something half-@$$ed that works in some browsers and not others? It means they'll make their page in Frontpage and then change things until it works in other browsers- it's a hack job.

    Please- Planned means nothing. It means it might be months out when it makes no sense. I can understand Google Toolbar coming out late for Firefix (it's a whole new program), but this is HTML that should display in all browsers.

    And a large part of patents is (supposed to be) fairness to all parties. I shouldn't have to go find a Windows machine with IE to hog for a few hours and transfer all my documents over to paste into their Web form. It's something I should be able to do right away. If I can't do it, nobody should be able to (in this case). Otherwise it gives some people *cough* M$ *cough* an advantage on Patents.

    Though I'm not a fan of that guy's letter. He touts lists of acronyms like CSS, XHTML, IE, OSX, etc that the developers would know but the _managers_ won't. A simple:

    "Internet Explorer, while being used by the majority of Web users, is not used by all Web users. This is in favour of countless browsers (some of which are listed below) which offer considerable advantages to non-Windows users (Mac, Linux) as well as Windows users who are looking for superior alternates to Microsoft's Web browser. Statistics on the number of users utilizing each browser are available at http://..../ Please do not underestimate the 10% of hundreds of millions of US and foreign Web users who choose to utilize alternate technologies. It is unfair to provide an advantage to Windows/Internet Explorer users over others, when it is entirely unnecessary. All Web browsers support standards, such as those set by w3c (http://www.w3c.org/ which your developers should build their Web site to conform to rather than utilize proprietary methods exclusive to IE.

    Simple, to the point, doesn't tout acronyms and explains most of them when it does. References a statistic, and really emphasizes the number of people affected and how common they are.

    -M

    --

    when you see the word 'Linux', drink!
  33. More meat for the bones of the author's response by dshannon · · Score: 2, Informative

    To whom it may concern,

    At the URL:
    http://www.copyright.gov/fedreg/2005/70fr44878.htm l

    I read a proposed policy with title "Preregistration of Certain Unpublished Copyright Claims" which asks me as a member of the public to inform your office if I would have any problem if I were required to use the Microsoft Internet Explorer browser for preregistering a work.

    Below you can read my personal opinion and feedback on this issue.

    I have no access to Microsoft Internet Explorer because I chose to prevent access to it (for security reasons) on all my personal computers and use the Mozilla Firefox browser instead. Whilst my job provides me with access to Internet Explorer, I would be unwilling to submit personal copyright claims through my employer's systems for a variety of reasons related to privacy, intellectual property, and ethical standards.

    Microsoft Internet Explorer uses proprietary technology, such as ActiveX, which other Web browsers usually do not support. It also fails to correctly implement a number of crucial Web standards which are critical to interoperability of HTML web pages across different browsers. As a result, I regularly have difficulty navigating websites that are designed exclusively for Internet Explorer, but which are often otherwise compliant with international standards.

    As an IT professional with considerable experience in web development for multiple browsers, I know that it is possible to design a website accessible with any modern Web browser, by using Web standards such as XHTML and CSS, and - whenever interactivity is needed - JavaScript and Java applets (which can run on most operating systems).

    Requiring users to use a particular Web browser causes disruption, especially for Apple Macintosh and GNU/Linux or BSD operating systems users, who often have no access to Microsoft Windows and may have never used Microsoft Internet Explorer before. When a user community such as yours extends across (potentially) many millions of users, excluding these groups potentially disenfranchises them altogether, and at the very least can cost them significant time and effort (and potentially money) to access a service such as yours that forms one of the underpinnings of the copyright system. This can only be a bad thing.

    Please consider the difficulties of non-Microsoft operating system users, as well as those who choose not to use Microsoft's Internet Explorer on their Windows PC's, and try to provide a standards-oriented Web design, which would make their life (and ultimately your IT staff's life) much easier.

    Yours

    your name goes here!

  34. You have to by Mr.+Underbridge · · Score: 2, Interesting
    If you understand how to correctly use html and css then your site should work with all properly written browsers. The parent is bang on the mark.

    The problem is that, thanks to MS, your perfectly designed site won't work properly with the most used browser. Remember - MS does NOT support CSS (or html) correctly to standards. They're not going to even try to pass the acid test.

    You can say that's MS's problem but it isn't - if your site doesn't render correctly for 90% of the population, then for all practical purposes you're wrong. You may be morally/ethically/ideologically right, but users don't care and neither does your employer.

    I guarantee, if you don't support MSIE, and you have a job as a web designer, and you're not working for FSF or someone similar...you'll hear from your boss. If you refuse to support MSIE, you'll get fired.

    Does that suck? Yes. Unfortunately, it's also the real world, and the people paying your bills don't give a shit. Specifically, ideology doesn't make money.

    1. Re:You have to by sabernet · · Score: 2

      All browsers support enough of the same stuff to make a site fully compliant across the board. For other things(such as ping transparency or div opacity), you can generate browser-specific code that fixes it. But then again, all that stuff is for is to make it "pretty".

      Case in point: Wikipedia and HTML Area. Both very sophisticated pieces of web software that support different browsers regardless of differences.

      I hope you are not a web designer...

  35. Re:Swings and Roundabouts by mhearne · · Score: 2, Informative

    I guess I might object to being required to use IE, since I don't have a windows computer!

    My bank tried the same thing, and refused to cooperate with me at all. When I spoofed Mozilla and Konqueror to report IE6, everything started working fine.

    I smell something offensive here.

    Michael

  36. MS Patents by jim_v2000 · · Score: 5, Funny

    In other news, Microsoft filed a patent today for an "Interface for accessing an online database of patents".

    --
    Don't take life so seriously. No one makes it out alive.
  37. Sample letter by tinytim · · Score: 2, Insightful

    Here's roughly the letter I'm sending, please adapt it and use it as you see fit. Note that you need to send a total of six copies.

    This is on a personal home server over broadband, please be nice.

    http://www.mynamehere.com/dave/Copyright%20Office% 20MSIE%20Requirement%20-%20Generic.sxw

    Text follows in case the server chokes...

    August 15, 2005

    Full Name
    Street Address
    City, State, ZIP

    Copyright GC/ I&R
    P.O. Box 70400
    Southwest Station, Washington, DC 20024-0400

    Subject: Proposed MSIE requirement for online filing of copyright preregistrations
    RE: The open letter published at http://www.copyright.gov/fedreg/2005/70fr44878.htm l

    To whom it may concern;

    As a governmental body, I feel the copyright office should give accessibility to citizens a very high priority. This accessibility is best met with the use of tools that function on a broad range of browsers and operating systems by adhering to open and well-documented standards, such as those of the World Wide Web consortium (W3C).

    Introducing a requirement for a proprietary browser supplied by a single party goes against this ideal, especially when that party has a history of illegal behaviors that include anti-competitive practices.

    Support for open standards is clearly possible, as the open letter states that support for various open and non-Microsoft browsers is planned. It seems a waste of effort to develop a MSIE-only version followed by an open standards version when the open standards version can work with MSIE to begin with.

    There is certainly an argument to be made to ensure that the browser used by the majority of Internet users is well-supported, but it is a fallacy to believe that this support must come at the expense of support for browsers unable to support proprietary features.

    It will be further troubling if the reason for the lack of support for open browsers is an ActiveX requirement. ActiveX technology has been dogged by security problems for years, and its use cannot be justified given the availability of secure, open alternatives. The suitability of alternatives is demonstrated by the planned support of non-MSIE browsers.

    While any complex web browser is subject to security problems, the fact that the US-CERT has repeatedly recommended using a non-Microsoft web browser (http://search.cert.org/query.html?col=vulnotes&qt =%22using+a+different+web+browser%22) is a strong argument against another government office requiring its use.

    A requirement for businesses and individuals to use MSIE to make submissions to the copyright office is an onerous burden in terms of time, money, and security for those relying on non-Microsoft solutions in their affairs.

    Sincerely,

    Full Name

  38. Re:follow the standards by msobkow · · Score: 2, Insightful

    I keep reading about sites that are IE-only, yet I rarely run into a site that doesn't render in Mozilla. The only exception I can think of is a gaming site whose patch downloader will only work with IE, and Microsoft's own update site.

    Maybe if I were visiting more home-brewed sites instead of commercial/large sites I'd have more problems.

    --
    I do not fail; I succeed at finding out what does not work.
  39. Hmm, the usual 2 minutes hate by crucini · · Score: 3, Insightful

    But how many of you have ever registered a copyright? If you haven't, isn't it a little disingenuous to write to the Copyright Office complaining?

    I'm seeing a lot of comments demanding plain-jane HTML, and denying that it costs anything to support multiple browsers, because you just check for "standards compliance". I used to think this. It's completely wrong today. Many web applications today have rich interfaces approaching desktop apps. Getting them to work cross-browser is damn hard. It is definitely worth doing for a mass-market thing like gmail, but for a niche site used by a handful of attorneys? Hard to justify.

    Of course, the rich interface is probably not needed or justified in this governmental site.

    The problem is not solvable by standards compliance, at least in the automatable sense. You can have CSS that passes validation, looks fine in IE, and piles things on top of each other in other browsers.

    1. Re:Hmm, the usual 2 minutes hate by kent_eh · · Score: 2, Insightful

      But how many of you have ever registered a copyright? If you haven't, isn't it a little disingenuous to write to the Copyright Office complaining?

      That's not really relevant.

      The objections are pointing out that the Copyright Office, as a Government entity, shouldn't be mandating any sort of restriction of access to Government services.

      --

      ---
      "I can't complain, but sometimes still do..." Joe Walsh
  40. Re:Quite right by ShieldW0lf · · Score: 2, Funny

    Oh no. You don't get to pass it off as laziness. You didn't need to read the article or the summary, the title clearly states that it's referring to the copyright office. This was clearly a bad case of dumb.

    That's it, give me your mouse and glasses, you're suspended.

    --
    -1 Uncomfortable Truth
  41. Re:Stop. Supporting. Browsers. by crucini · · Score: 2, Informative

    Ah, but did your vpn support VOIP, with QoS guarantees? Why not? Because it wasn't part of the requirement, right?

    Web developers work within finite time and resource to hit specific requirements. When fancy bells and whistles are part of the requirement, and cross-browser support is not, off-brand browsers will suffer. Speaking only for the web developers I've worked with, they are quite capable of making sites cross-browser, and in fact usually advocate this to their employer/customer.

    When you are writing the checks, the web developers will do what you say.

  42. I just spoke to the Copyright office by whitroth · · Score: 4, Interesting

    I read the notice, and, seeing they didn't have an official email address or Webmail site to submit comments, called them.

    I then spoke to one of the lawyers.

    She tells me that
          - this spring, Congress mandated that they set up to do this "preregistration" business online by late October;
          - that they're funded mostly by registration fees, unlike the patent office, and so do not have a huge budge;
          - they're, ahhh, somewhat behind the curve on technology (quote from nice person: "I won't say neanderthal, but..."), and
          - the department that's implementing this (direct quote) "will guarantee that the forms will work with IE, but won't guarantee that it will work with other browsers."

    I explained how, though I am very much not a Macaholic, most of the artists I have read of or know personally use Macs, which would preclude them from using this system. I also pointed out that not a single Website that takes your credit card requires IE.

    She and I had a nice conversation, and she requested that I send the letter w/ five copies. So, folks, send the letters, ASAP.

            mark

    PS I told her, at the end, that I'd heard of this on slashdot, and her response indicated that she may have heard of ./, and that she now understood why I'd said that if they had an email address for comments, their server would have crashed....

  43. Re:Swings and Roundabouts by Maagma · · Score: 3, Informative

    And make sure you do RTFA because it says that Support for Netscape 7.2, Firefox 1.0.3, and Mozilla 1.7.7 is planned but will not be available when preregistration goes into effect. Present users of these browsers may experience problems when filing claims. Meaning this is a temporary problem, albiet a needless one.

  44. Ah, Siebel by crucini · · Score: 3, Informative

    If it's Siebel powered, the site will probably be Windows-only even when it supports more browsers. Last time I encountered Siebel, it used an ActiveX control in the browser. That is really a bigger story than what browsers they support this week.

  45. I have a problem for one reason... by suitepotato · · Score: 2, Insightful

    ...and that is that there's no real special needs for MSIE tchotchkes in patent reviews and filing. Never mind the top of the line standards, basic HTML 3.2 and before will more than convey any amount of data for the USPTO and its customers. There's no need for any high-end database connectivity that wasn't being done with CGI years ago. If they are going to do anything that requires MSIE most proprietary and non-standard things, then they are asking for trouble from a security standpoint.

    That being said, most corporations are Windows/IE houses and since it comes with Windows, they will use it by default. As another poster mentioned, better than 90% of end-users are Windows users with MSIE and a lot of Mac users are still out there who use the Mac version of IE often but won't admit to it to avoid opprobrium from the anti-MS zealots in the Mac camp.

    To the USPTO this will look like a tinfoil hat FUD paranoia fest in a teacup. To the corporations filing patents with abandon, they won't notice and won't care. To the people having to handle security for the USPTO IT systems, it will no doubt come back to haunt them.

    --
    If my grammar and spelling are off, I am [distracted/tired/careless] (take your pick)
  46. It should be illegal, it may be unconstitutional. by argent · · Score: 2, Interesting

    It should be illegal for any government office to do this kind of thing. I see this more and more, with documents in proprietary formats (like Word, Realplayer) and formats intended to be non-copyable (like streaming media). Any government website or document should be in the format that is best suited for automated access (for example, for gathering information for an FOIA request), from the broadest possible range of clients (browsers, etc).

    The government can't plead expense for new services at least, because there are plenty of good, cheap-or-free engines available for just about anything they need to do.

    At the very least, the existence of an adequate free alternative should be an absolute bar to creating new documents or websites in a proprietary format or accessible only to prorietary tools.

    It may even be unconstitutional, under similar arguments to those used to prevent the copyrighting of typefaces.

  47. Re:firefox by ShieldW0lf · · Score: 3, Informative

    Netscape can use the IE renderer... This is why they say they can support it. New Netscape is just IE in sheeps clothing. Therefor, as a result, the content in question would still be IE only.

    From the article:

    At this point in the process of developing the Copyright Office's system for online preregistration, it is not entirely clear whether the system will be compatible with web browsers other than Microsoft Internet Explorer versions 5.1 and higher. Filers of preregistration applications will be able to employ these Internet Explorer browsers successfully. Support for Netscape 7.2, Firefox 1.0.3, and Mozilla 1.7.7 is planned but will not be available when preregistration goes into effect. Present users of these browsers may experience problems when filing claims.

    Translation:

    Yeah, we know that we're supposed to provide uniform access and all that, but those stupid hack developers went and built an IE only site. Now we're staring down a government mandated deadline and there's no way we can fix it fast enough. We're kind of fucked at this point, so we'd better bite the bullet and come clean. Lets see if we can marginalize the issue as we do it, then we kill two birds with one stone and maybe even keep our jobs.

    So, um, yeah... this has nothing to do with Netscapes IE renderer. Nice try though.

    --
    -1 Uncomfortable Truth
  48. Re:Swings and Roundabouts by aisaac · · Score: 5, Insightful

    Here is a possible letter body that is less tendentious than that linked in the article.

    --

    Dear Copyright Office:

    I am responding to your August 4 notice on Preregistration of Certain Unpublished Copyright Claims (37 CFR Part 202 [Docket No. RM 2005-9]), in which you ask whether potential preregistrants will unable or unwilling to use Internet Explorer 5.1 or higher with the new electronic form. I am one of an estimated 20% of browser users who does not use Internet Explorer.

    I understand that the problem is that you will not be able to upgrade to Siebel 7.8 in time for the October 24 launch, and that Siebel 7.7 offers inadequate guarantees of multiple browser support. I understand that you plan to offer multiple browser support "in the future".

    I commend your for developing an electronic form and allowing preregistration. However your announcement of this implementation limitation is worrisome for three reasons.

    - You do not identify the source of the limitation. If the electronic form will be compliant with modern web standards (http://www.w3.org/) but will not have been fully tested with other browsers, that is a minor concern. In this case there is high likelihood that all modern browsers will work with the site. If on the other hand the electronic form will actively block other browsers or will contain IE specific code in violation of web standards, this is a larger concern.
    - You do not explicitly address section 508 compliance, which as I understand it is a legal requirement upon the Copyright Office. http://www.section508.gov/ It is hard to understand how section 508 compliant website would be unusable with essentially any modern browser.
    - You do not identify a time frame for removal of this limitation. If you will fix things in a few weeks, fewer users will be affected than if you will take a couple years.

  49. at least your government is asking by ranh · · Score: 2, Informative

    In israel, every government or municipal website requires IE - some don't even let you in if you run something else, others just don't work. You can't pay a bill or file a form with any other browser.

    This is not just the government, IE is actually considered a proper standard here. One of our biggest universities, Tel Aviv university, where I go to school, uses an online course system for bulletin boards and knowledge bases that you can't login to without IE, and sends students messages in word .doc format! Same goes for all our major portals, news sites, and online communities, not to mention e-commerce sites...

    1. Re:at least your government is asking by wikinerd · · Score: 2, Informative

      In Greece we have government websites that recomment Mozilla, while the youth of a major political party supports open source and a former minister recently made a statement condemning software patents.

  50. Re:Swings and Roundabouts by Ixne · · Score: 2, Funny


    You must stamp it with a "COPY" rubber stamp. Duh.

  51. Re:Swings and Roundabouts by Cygnus78 · · Score: 2, Funny

    So you need to go by a rubber stamp to write to them... I am giving up.

  52. Sample for you slashbotters by ad0gg · · Score: 4, Funny
    Dear Coypright GC,

    OMGWTF!!! U = N00BS!!!1 F1r3f0x pwns IE.
    K BYE..

    gg
    Your Name.

    --

    Have you ever been to a turkish prison?

  53. What's really going on here? by mollog · · Score: 2, Insightful

    I'd want to find out why they even suggested this. I'd be looking at the source of the request and trying to determine the reasons/motives for this question.

    If their office can't write a submission web site that accomodates other browsers, then there's a question of competence. If there's a problem with the competence of the staff at that office, let's get the real problem fixed.

    --
    Best regards.
  54. Establishment of Religion by bookhappy · · Score: 2, Funny

    Isn't there something in the Constitution about no Government establishment of religion? 'nuf said

  55. Re:Stop. Supporting. Browsers. by legirons · · Score: 2, Insightful

    "Any other professional is expected to show, you know, *professionalism* in their field."

    Now if only builders had to deal with clients like that... "and the house has to have light shows like las vegas, and we don't care if 15% of people can't fit through the door... now redesign it with a different sort of flashing light... and replace the brick with papier mache, oh you have to work overtime to keep it upright during the storms...

    I'm not a professional webdesigner, but I think they're allowed to start acting like professionals when they started getting treated as such...