Slashdot Mirror


Firefox Share Slipped in July for the First Time

prostoalex writes "Between June and July of this year, Firefox lost 0.64% of the users, while Microsoft IE gained the same amount, leaving other browsers at their usual zero point something share. Could recent security problems and lack of stability, reported by some users, lead to the decline of the browser that just passed 80 million downloads?" I think the other thing to remember is that while ~8% seems a lot, there's a still a huge amount of ground to cover -- and a number change like this is statistical noise. I should point out that my issue with noise isn't the absolute numbers; it's the somewhat inadequate measurements tools for this.

37 of 557 comments (clear)

  1. Marketshare Stabilized by Thanatopsis · · Score: 5, Insightful

    It looks to me as though Firefox's natural marketshare has stabilized. It's just not a large as we hoped.

    1. Re:Marketshare Stabilized by yfkar · · Score: 5, Insightful

      You shouldn't.
      Unless you're a web designer. In that case you'd want them to use anything but IE.

    2. Re:Marketshare Stabilized by AvitarX · · Score: 5, Insightful

      Because you like designers to use not activex applications.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    3. Re:Marketshare Stabilized by druske · · Score: 4, Insightful

      You might care because if most people are using a different browser, web developers may target it specifically and leave you with a less satisfying experience. Standards are great, but in the real world developers often choose to follow the masses rather than standards.

      In short, the browser other people choose does affect you.

    4. Re:Marketshare Stabilized by Bullfish · · Score: 5, Insightful

      This is a bit like wailing over a one game losing streak. If the trend continues for six to eight months,then maybe there might be a cause for concern. In the meantime, it's interesting, but not a trend.

    5. Re:Marketshare Stabilized by SquadBoy · · Score: 3, Insightful

      Copy and pasted from a thing I wrote several months ago, can't be arsed to edit for /. but you'll get the idea.

      Browsers matter for a number of reasons. I'll start off with feature sets, then security, and end with why what browser you use or don't use matters to the future of the net.

      Microsoft has basically decided that they won the browser wars years ago and have since then pretty much paid no attention at all to adding real features to IE. Here is a short list of some of the things you are missing if you still running a legacy browser.

      Popup blocking. Everybody hates popups but they are everywhere and are going to be with us for as far as we can see into the future. Now you could run IE and a popup blocker, that is just one more app taking up resources on your machine. Both Firefox and Mozilla provide popup blockers as part of the browser. This can make your surfing faster and provide for a better overall experience.

      Tabbed browsing. Almost every modern browser offers some version of tabbed browsing. This is a feature that lets you view more than one site in a tab within the browser. Besides the obvious advantage of conserving screen space it also uses fewer system resources.

      Cookie management. Proper management of cookies is critical critical to maintiang your privacy and security online. With IE it is *very* hard to do. But just about any modern browser gives you the ability to see who has placed a cookie on your machine, who has accessed the cookie and to manage who can access it and to easily delete them.

      There are so many security holes and ways for crackers to use IE to exploit your system and steal your data that I'm not going to take the time or place to list them here. In addition the the sheer numbers they change so often that any attempt to list them here would be outdated almost before I can publish it. So I'll just point you at the list maintained by Browsehappy . It contains links to the latest holes and also to a number of very good articles on on why IE is not safe.

      The argument I often here at this point is "I don't have anything worth stealing on my compter, why should I care.". The answer is that the analogy to an unsecured computer is not you leaving your front door open and someone stealing your TV. The more correct analogy is you leaving your front door open and a machinegun just inside of the door which is then stolen and used to commit crimes against others. An unsecured computer on the net is a weapon. This is why you should care. I will go further into this in a later post.

      It matters what browser you choose to care. Have you ever stopped to ask yourself why Microsoft has spent so much time and money on a product that they give away? Certainly not because they are good hearted people. Due to the fact that a huge number of people on the net use IE many websites and applications that use a browser are written to only work with IE. This helps to tighten the grip that Microsoft has both on the desktop and on the server. This leads to a lack of choice, a drop in quality, and increased insecurity for everyone. By simply using a different browser you can help fight this and help bring increased choice and quality to the net.

      --

      Cypherpunks: Civil Liberty Through Complex Mathematics. Those who live by the sword die by the arrow.
    6. Re:Marketshare Stabilized by nixkuroi · · Score: 2, Insightful

      Sure, unless you're trying to make XSLT work in javascript or get Ajax to work easily without having to write your own cross browser implementation. Then you want to use IE because their implementation of XSLT works a lot better. I like firefox, but it's not making my job any easier when I want to do hard core cross browser XSLT/Ajax. As a designer/developer, you pretty much have to create your own toolset to make things work the same way with both.

      Firefox is a nice alternative unless you have to develop rich thin client apps for it...and then its ideosyncracies become a little grating. (Anyone else LOVE the #text nodes?)

    7. Re:Marketshare Stabilized by AviLazar · · Score: 2, Insightful

      No, a web designer wants to design his website to hit the majority of his audience. A web designer may not care what Internet program people use,(even if he prefers one over the other), he just wants to know how he can affect the majority of his audiance.

      While *I* prefer FireFox, I realize the majority of my audience is IE. Now I make my websites IE and FireFox compatible, but if I had to choose it would be IE. If FireFox wants to become my dominate choice - then it better be the dominate OS. This is business, and my concern is to maximize the hits on my website - and I really don't want to get 50 e-mails a day saying "your website doesn't work in my Internet Explorer".

      You may disagree, maybe you are biased against MS. That is not my concern, as a businessman, my concern is to keep my doors open.

      There are websites I access that are IE only (because they use things such as Active-X). I always e-mail these guys and complain that they are not FireFox compatible, and that Active-X is not really a tool of choice - especially since the cons outweigh the pros.

      --

      I mod down so you can mod up. Your welcome.
  2. The reason for the downturn. by TripMaster+Monkey · · Score: 4, Insightful


    Could recent security problems and lack of stability, reported by some users, lead to the decline of the browser that just passed 80 million downloads?"

    Actually, the decline is probably because everyone who wants it has it by now. ^_^

    --
    ____

    ~ |rip/\/\aster /\/\onkey

    1. Re:The reason for the downturn. by mrchaotica · · Score: 2, Insightful

      The question then is, why aren't more and more people wanting it?

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    2. Re:The reason for the downturn. by superpulpsicle · · Score: 5, Insightful

      These statistics came from the summer time technically. Wait till september when people go back to school etc.

    3. Re:The reason for the downturn. by arth1 · · Score: 5, Insightful

      The first time your average users hit a site that doesn't work with Browser X (be it Mozilla, Firefox, Safari, Amaya or whatever), they will try the first other browser available, which is likely to be IE. And then they'll never look back until they encounter pages that won't work in IE.

      It's unfortunate, and arguably isn't the best thing the users can do, but as long as there's enough sites out there that require IE, users will switch to IE, even from "better" browsers.

      Regards,
      --
      *Art

    4. Re:The reason for the downturn. by LDoggg_ · · Score: 2, Insightful

      You're probably right and it is unfortunate.

      This may have been proposed before, but what if there was a standard way to deal with non standards compliant websites?
      What if there was a simple feedback form as part of firefox? These would send error reports to a database at mozilla or somewhere. The reports can be gone over and a standard polite email can be sent to the webmaster informing them of the problems with their websites.

      There would be quite a bit work involved I imagine. Who collects webmaster email info? What would be a non-intrusive UI to handle this? Who would go over the database and remove troll submissions? What kind of system is used to validate submissions?

      The thing is, there are tons of people that would like to help out an open source project like firefox but do not have much in the way of programming skill. Something like this maybe be a place where their volunteer ours could come in handy.

      --

      "If they have both, tell them we use Linux. And if they have that, tell them the computers are down." -Dave Chapelle
  3. OMG M$ LOL by aznxk3vi17 · · Score: 4, Insightful

    One must remember that IE has just added tabbed browsing, among other "features." The average Joe, who is not hugely concerned with security, probably downloaded Firefox for the tabs and MAYBE extensions. With a browser that will come equipped with tabs, a significant number of people will lose their interest in a browser like Firefox.

    1. Re:OMG M$ LOL by bedroll · · Score: 3, Insightful

      The average joe that you mention doesn't know how to get the beta of IE7. Longhorn doesn't ship for quite some time, too early to attribute it to a slip in FireFox usage.

  4. Distribution Model by truckaxle · · Score: 4, Insightful

    As long as the distribute of IE comes on virtually all new machines IE will remain around 90%. People will not go thru the trouble to downloading a different component of software for what is now a commoditity.

  5. Re:New computer purchases? by garcia · · Score: 4, Insightful

    40,000 sites - 0.64% drop/gain. The results are neglible and worthless.

    When it goes down/up 8+% over 100k sites then there's cause for news.

  6. Anyone surprised? by Anonymous Coward · · Score: 1, Insightful

    Anyone? Bueller? Anyone?

    Firefox is a decent browser but it is NOT as good as the hype would have you believe. Someone who understands tech might be able to not only see but appreciate the benefits, but the AVERAGE user doesn't give a rats damn about it. What the average user gives a crap about is how long it takes to load, how much slower their machine is when it's running, and how often it crashes. Yeah yeah I know that the next 14 replies will be "HEY it runs fine on my pc!" and please don't bother, just because it works great on your pc doesn't have shit to do with how well it works on my grandma-jo's pc, or anyone elses for that matter. You can't talk about 80 mil downloads and 10 million users and also think that your one example means dick.

    Geeks keep forgetting that it's regular average non-tech people who determine the failure or success of a product, not fellow geeks, and those regular average non-tech people don't really see much special about firefox.

  7. Hemos has it right by Otter · · Score: 5, Insightful

    This is statistical noise, pure and simple. There is no story here.

    1. Re:Hemos has it right by swillden · · Score: 4, Insightful

      This is statistical noise, pure and simple. There is no story here.

      I don't know about that. To really know if it's noise or not, you would have to understand the details of the sampling process, but even without that, it's noteworthy simply because it isn't an *increase*. Firefox has been increasing every month by an amount of roughly the same magnitude, which means that if Firefox usage is continuing to grow as it has been, and if this is merely a measurement error, then it's a really large measurement error (or else many measurements in the past have been very wrong -- I'm assuming that the measurements in July and in previous months were made the same way, BTW).

      IMO, this is a pretty solid indicator that last month Firefox growth at least stagnated, and probably actually did decline. There may be reasons for it that don't reflect badly on Firefox, but it is news.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
  8. Downloads do NOT equal users by zoomba · · Score: 4, Insightful

    I have to admit, it's an amusing bit of misrepresentation the community uses when citing download figures for Firefox as if they really truely mean something. One user may account for dozens of downloads alone if they have multiple PCs, or upgrade versions, or if they reinstall their OS and have to reget their apps. Then there's the user who gets Firefox but for whatever reason goes back to IE. I'm tired of the download number being heralded as some great victory when it means very little in terms of real market penetration.

    Should we start counting every copy of windows sold or bundled with a PC as a "new IE user"? I bought a cheap dell recently to use as a quick and dirty Linux box. It came with WinXP Home and IE, but I don't use it. But by the reasoning usually given for Firefox, because I have it, I should be counted as a user, as a part of the marketshare.

    Please stop using download counts to prove your argument that Firefox is toppling IE. It's not yet... While it's doing better than any competitor since Netscape, it's not the killing blow to IE just yet.

  9. Missing the point. by Iriel · · Score: 3, Insightful

    I think a lot of analysis over this loss of market share forgets where a good amount of internet browsers (the people part) are.

    Security and stability? B'ah! Honestly, nearly any issue that Firefox could run into seems rather paltry compared to what domintes the market share of web browsers (IE). What issues that do arise are usually fixed in relatively short order as well. If nothing else, Mozilla developers move at light speed when compared to Microsoft in the browser world.

    I really honestly don't want to sound like a Troll, but I think bringing up topics like security and stability bugs to explain a loss of market share seems like a way out of pointing out the obvious: The majority of internet users are too lazy to install something when there's an alternative that's 'good enough' already.

    Heck, I think it's pretty antiquated that most of the laymen internet users still use the term 'surf' when describing actions performed on the internet ;)

    --
    Perfecting Discordia
    www.stevenvansickle.com
  10. I don't see this as a logical conclusion by mrRay720 · · Score: 3, Insightful

    Now I'm no Firefox fanboi (I use it but don't evangelise it, and also still use IE), but didn't they consider the possibility that the change is instead in the readership of their monitored websites?
    Of course, that would bring doubt into their business model so of course not - "the figures show it so it MUST be true."

    Anyway, I think it's more than Firefox users have a better memory - so have less reason to revisit pages. :-D

  11. Re:How? by Golias · · Score: 5, Insightful

    I question these numbers in general.

    Apple has something like a 2% to 4% share of the sales market (depending on who you ask) and something like a 5% to 8% share of active personal computers in use (depending on who you ask).

    Given that nearly all current Apple systems are running OS X, and well over half of them are running Safari, how do they arrive at "Less than 0%" of users for all browsers other than IE and Firefox?

    Even using the most anti-Apple zealotry numbers available, Safari use has gotta be at least 1%.

    I also think Firefox use has got to be a bit higher than the 8% claimed here. Sure, IE is "what's there" on a new Windows installation, but I've yet to meet anybody who actually prefers IE. Sure, I could see some people jumping ship to it when the new version ships (if it even comes close to delivering current promises), but the current state of IE is that it is inferior in almost every way that matters to Firefox.

    --

    Information wants to be anthropomorphized.

  12. Re:Noise my ass by ThosLives · · Score: 5, Insightful
    I think people are forgetting that a change in market share does not mean a loss in installed base. For instance, if the current total market is 1000 and IE has 900 users and FF has 100, IE has 90% and FF has 10%. Now, let's say the market grows to 2000 and IE has 1850 and FF has 150. The new market shares are 92.5% and 7.5%; FF's market share dropped 2.5%, but their installed base went up 50%.

    Simply looking at market share doesn't tell you anything except for relative adoption with respect to the overall market, and that may or may not even be a useful measurement. It depends on if you care about relative share or absolute adoption, really.

    --
    "There are a dozen opinions on a matter until you know the truth. Then there is only one." - CS Lewis (paraprhase)
  13. Re:New computer purchases? by swb · · Score: 3, Insightful

    I think new PCs is a major reason. There are a lot of people (in fact a client I just worked at) who had Mozilla/Firefox on their old PCs but when they got new ones wanted to use IE.

    They switched to Moz/FF because their old PCs were encrusted with spyware and IE became unusable. The "fix" for this problem by many is to buy a new PC (can't argue if consultant-paid OS install plus apps equals the cost of a new box).

    The new PC has IE, IE works because there's no spyware, voila, FF "loses" marketshare.

  14. Summer sales, kids at home? by Cyphertube · · Score: 3, Insightful

    A small percentage shift for the visitors, etc. doesn't really mean much. No one really explains how these visitor numbers are calculated.

    I know how it is at my mom's house. First off, during the school year, she's the primary user, but in the summer, there are kids visiting sites all day. So their usage and number of sites visited goes up, likely resulting in more hits on those sites tracked.

    Second, my mom uses Firefox all year round, but she dumps the kids into AOL's browser, which, in her version, is really IE with AOL surfing blocking. So, yeah, there's more IE stuff.

    Third, a bunch of people are buying computers for their kids over the summer and graduation and going to college presents (or required items). And gee, I bet those machines have IE preinstalled. Ding! Increase in numbers again.

    Lastly, since I bet that those sites are using cookies to track users, a number of people who use spybot and/or ad-aware will be wiping out those cookies and getting counted multiple times. During the year, my mom runs it once every two weeks, but in the summer, with all the crap those kids try to download, she runs it about every two or three days, meaning that she's wiping the cookie 10 times a month.

    Multiply that to many, many households, and you start to wonder how much the IE figure could actually be inflated.

    It's not that there can't be a drop in Firefox and a rise in IE. But without stats, reports, real academic information with methodology, well, it means diddly.

    --
    Linux - because it doesn't leave that Steve Ballmer aftertaste.
  15. But if... by timtwobuck · · Score: 2, Insightful

    If you say this variation is statistical noise, which is very probably is, why are you still reporting it as news???

  16. Re:Pseudopod by diegocgteleline.es · · Score: 2, Insightful

    The biggest offender in this case is MSN Messenger. That messenger thing ALWAYS use IE as browser, no matter what system defaults you have. Ej: If someone sends you a link and you click it, it will be IE who opens it even if you configured your system to use Firefox.

    And this will prompt the user: "Do you want to make IE your default browser?"

    When I install firefox in someone's machine, the first thing I do is setting it as the default browser, then running IE to get that window prompt to me, and press "no" while checking the "don't ask this again". So, even if Messenger uses IE, at least it won't change your system's settings. I also delete the IE icon from the desktop and start menu and quick bar, BTW.

  17. Improve the developer experience. by CyricZ · · Score: 2, Insightful

    While this doesn't necessary concern the widespread adoption of Firefox, I would like to comment on embedding Gecko. For the past week or so I have been attempting to embed Gecko into a proprietary C++ graphical user interface toolkit. So far I have found it quite difficult.

    The existing documentation is either extremely out of date (ie. 2002 or earlier), or partially complete. Some of the documentation contains old names for various XPCOM interfaces. While the various embedding examples are a start, they are very poorly commented and as such are quite useless.

    Now, I realize that Gecko is a very complex piece of software, but in order for it to become widely accepted there needs to be many pieces of software which use it. But as of this time it is quite difficult for a developer to quickly embed Gecko within an existing application. That may very well be because there is a complete lack of documentation describing how to do so.

    The path to more users is more products. The path to more products is easier development. And easier development is often due to accessible, correct and descriptive documentation. So please, if there is someone reading this who has the knowledge, write us developers a decent guide on embedding Gecko.

    --
    Cyric Zndovzny at your service.
  18. Re:You have to be a complete idiot to believe ... by Herschel+Cohen · · Score: 2, Insightful

    RE "... as Bogus and Firefox flaunting 80 million downloads"

    No, the count is correct: they downloaded 80M copies, what is made of the figure is in dispute.

    Next I was just hearing via my son that there is supposed to be one count per IP address, though we updated and downloaded multiple times for several machines we represent only one download. If that is correct then we have been under counted. Previously I had heard that a Window's machine that updates was not counted as a download, but a fresh install was.

    Now if you really have a critical mind, you might recognize the ambiguity of the download count. If you had ANY scientific experience you would recognize that even precise, physical measurements have surprising few significant figures (a measure accuracy). Assuming you have such knowledge you would address my point about the overblown claim of precise measurement from a very imprecise data set.

    Address that issue if you can.

  19. Untrue by jvance · · Score: 2, Insightful

    If nobody had reported this on the web yet, we wouldn't have a thread to discuss this in, would we? As it is, two separate individuals in this thread have reported this problem in Win2K.

    Maybe instead of calling them liars (which is exactly what you're doing, and it's very rude), you could ask for details so you could reproduce the problem yourself.

  20. Re:the-sky-is-falling-the-sky-is-falling by Blkdeath · · Score: 2, Insightful
    I take this is a sarcastic jibe meaning that you don't think it's such a huge deal... so why bother publishing it? Debating tenths of a percent of market share seems pointless regardless of whether it's up or down. By publishing the story it would just seem you're just contributing to the hype.

    Editorial fairness, perhaps? When the market share goes up by 0.64% everyone decries the editors for not publishing the other side of the coin. When they publish the bad news about our beloved products we should ask ourselves (and our development communities) "Why?" rather than "Who cares?"

    --
    BD Phone Home!

    Shameless plug. Like you weren't expecting it.

  21. standards by astrashe · · Score: 2, Insightful

    To me, the issue isn't whether more or fewer people use firefox. The issue is whether or not all of the big browsers follow standards.

    As long as that's the case, I can run my browser on linux, and I'll have access to the web.

    I think that people tend to downplay the value that open source products have as disciplining forces for prorprietary companies.

    Firefox is forcing IE to improve on features and security, and by all accounts the next version is going to be much better on standards. That's the victory.

  22. The Real Problem? by Anonymous Coward · · Score: 1, Insightful

    I belive that it will take a lot of effort for FireFox to make inroads in the industry. It is necessary to look at, and be realistic about, some of the problems which FF has encountered so far.

    First of all, the amount of udpates which have been released over the last little while, are trying - even to die-hard users of the product. I believe that better QA is necessary. More effort has to be put into the software update process as well. I know that "a better installer" is coming. But, so far, you have to uninstall, and re-install the entire thing. That's just not very slick. Remember: users see something like Windows Update - and I have to admit - it's slick, painless, and automatic. Gates & Co. have put a lot of effort and thought into that one. FF auto-update is not. In fact, simply telliing me that there are updates available does not really solve any problems.

    I am glad that FF is the knight in shining armour, which has decided to support all of the W3C standards to the tee. Unfortunately, IE has not. The reasons for this lack of support, are beyond the scope of this comment - you can read about the speculation all over the web. The net effect is that browsing those sites with FF, yields unpredictable results. Instead of griping about it, we should just learn to imitate what IE does (badly), but at the same time, definitely do it more securely.

    The rally which has caused FF to become so popular is great - we just need to ensure that it's for the right people. Your average person does not really care what browser they use, or whether the browser was built by the Open Source Movement or not. They just want to see the information they requested.

    I think that in order to make a difference, we'll have to think outside of the box - we'll have to truly ask some people out there what it would take to make the switch. The crux of the matter is, we could find out (quite harshly), that there is no interest in a second (or alternative) browser for the rest of the world. Perhaps (as was indicated in other posts), this is something of a niche market, and it may just remain as such. We also have to remember that, for the average person change is hard, the path of least resistance prevails. We, somehow, have to get on that path.

  23. Re:New computer purchases? by thesp · · Score: 3, Insightful

    Everyone doesn't use winzip and winamp. Most people here in the University with shiny new laptops do use the default software loadout. On the rare occasion they need a zip - mostly anything they need is a self-extracting installer or uncompressed - they use XP native zip folders. For media, they DO use Media Player or itunes if they own an iPod or are into playlist sharing. The only major winamp users are the mp3 early adopeters (read old-timers), and even many of these were pushed off the Winamp platform due to the problems with Winamp3.

    People see the computer as a tool, and don't often distinguish the software from the operating system. No other consumer device, and few other professional devices, maintain this distinction. Hence, the New P.C. factor very definitely is a factor, and this is why MS is keen to push Media Center and the like, and not keen on supporting older hardware because it derives New P.C. sales. Most people won't migrate old applications, only old data. The exception is migration of old devices, because poeple WILL install software bundled with their digital camera or scanner or whatnot, becuase they feel they need it to make it work. And even sometimes not this, because XP has quite a bit of native support for consumer peripherals. Hence, I now see people who used to use Canon's photo management software ZoomBrowser copying their Photo Albums folder into My Photos, and using XP's thumbnails, slideshows, print wizard and the like to manage their images.

    The distinction between hardware, O.S. and application is not strong at the consumer level, and hence we DO see upgrade-displacement (which is why bundle agreements are attractive for software providers and I.S.P.s).

    Ever since the user could action files directly with the mouse, rather than invoking a piece of software by mouse or C.L.I., the boundaries have blurred to the degree that the file is the data, and everything else is the single, albeit complex, tool that manipulates it.

  24. Several corrections... by sheldon · · Score: 3, Insightful
    Both Firefox and Mozilla provide popup blockers as part of the browser.


    IE6 has a popup blocker as part of the browser, has for like a year now. So I don't know how old this cut and paste is, but it's seriously misinformed.

    Cookie management. Proper management of cookies is critical critical to maintiang your privacy and security online. With IE it is *very* hard to do.


    Really? It's in the View Objects list. Sort by cookie.

    I'm not sure what you're trying to do, but this seems more of a case of inexperience than a feature. Mozilla's is a little bit easier to find, but it also provides less information and doesn't appear to let me easily view the contents of the cookie.

    There are so many security holes and ways for crackers to use IE to exploit your system and steal your data that I'm not going to take the time or place to list them here.


    And of course there are none for Mozilla, because it's really super secure and you don't need to worry about patching or anything.

    *snark*

    Have you ever stopped to ask yourself why Microsoft has spent so much time and money on a product that they give away?


    Yep. Because they also sell a lot of server and development tools which make use of the internet. As such, they develop the browser to promote new technologies made available to developers...

    But out of curiousity. Have you ever stopped to wonder why Mozilla has spent so much time and money on a product that they give away for free?

    Is it to fight Microsoft, or is it to introduce new technology which makes the user and developer experience better? Frankly, I think it's the latter... Netscape tried the Former and failed.

    What browser you use doesn't matter. Just like it doesn't matter what car you drive, or what golf club you want to use.