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Australia's largest telco to be split

Pie Pants writes "Australia's largest telco company, Telstra, which is also half government-owned and controls most of the telecommunications network in Australia, is to be split into separate retail and wholesale arms. This means that the wholesale side of Telstra will have to sell the network to the retail side under the same terms it uses with other communications companies. The government has done this in a bid to improve communications service in regional Australia, so it can privatize the rest of the telco. This is a welcome move by many after Telstra was accused of taking advantage of its network against competitors."

29 of 126 comments (clear)

  1. About time by Relic · · Score: 4, Interesting

    About time this happened. From looking at other countries with a similar solution, this seems to open the broadband market wide open for end-users (referring to sweden, where my understanding is that things work in a similar way)

    1. Re:About time by dnoyeb · · Score: 4, Insightful

      Privitization is just a money grab for the friends of politicians. You can bet they already know who will own the thing.

      If a government agency is doing a poor job, try doing what you would do in a private agency, fire somebody. Instead they 'fire' the whole agency.

      Municipal broadband seems to be terribly great in USA. So much so that the private companies are paying their last dollar to get laws to forbid it. The idea that government run agencies are poor is an old tired excuse that really shouldn't work on the people anymore.

      This does not mean I support what is going on in Russia either...

  2. This will be contraproductive aswell by A+beautiful+mind · · Score: 4, Interesting

    I've seen it happen in my native country, Hungary, when a monopoly telecommunication company was split up this way.

    The ISP arm ends up swallowing loss and unfavorable conditions while milking the consumers, and passes the revenue to the telco arm. This makes competition have a very hard time and the government ends up shrugging. Do not have a false sense of success just yet, dear australians. This won't work and your government knows that.

    --
    It takes a man to suffer ignorance and smile
    Be yourself no matter what they say
    1. Re:This will be contraproductive aswell by A+beautiful+mind · · Score: 2, Insightful

      One of the examples i forgot to mention is for example about the sale of traffic.

      The ISP arm ended up paying the telco arm after traffic, not after bandwith, which means they are basically not losing anything since it's between two arms of the same company, but it will force other companies to do the same in the immediate future instead of paying after bandwidth.

      --
      It takes a man to suffer ignorance and smile
      Be yourself no matter what they say
    2. Re:This will be contraproductive aswell by bobtodd · · Score: 2, Informative

      This won't work and your government knows that.

      I take your points, but I wouldn't be so quick to dismiss it. We have a Competition and Consumer Commission, which while not perfect, will be all over the split Telstra, not to mention an increasing number of smaller ISPs and telcos who will scream blue murder if any such thing takes place. A large number of people in the local industry have been chasing this result for years.

      It wouldn't be beyond this government to try a sly act like you suggest, but Australia is a different environment.

    3. Re:This will be contraproductive aswell by Coeurderoy · · Score: 4, Interesting

      It happened the same way in France, they "split" France Telecom (Operator) and Wanadoo (ISP), and since although they are supposed to be different companies they are not really. (same schools originally, same teams, and of course same "investors"). So now "big news" FT is reintegrating Wanadoo (with probably a name change). And yes rural broadband is a problem.

    4. Re:This will be contraproductive aswell by dancallaghan · · Score: 2, Insightful

      The kind of split they are considering for Telstra is into two separate wholesale and retail arms (similar to what has been done with BT, as I understand). This is important, because at present Telstra sells its services to end users, but also rents out space in its telephone exchanges for other providers to host their equipment -- except the wholesale prices Telstra charge are sometimes so high as to prevent other providers from competing against Telstra's retail products (which is, coincidentally, in the best interests of the company as a whole and its 51% private owners). The point of the split is to prevent [accusations of] such anti-competitiveness in future.

  3. Dear Aussies by speights_pride! · · Score: 4, Funny

    Please also inform the New Zealand Government about this plan. Although in our case the monopolistic Telco would be better split into about one million pieces. Thanks.

  4. Re:Australia has telcos? by GFree · · Score: 2, Funny

    Guess what? We've even got ELECTRICITY down here too!

  5. Unfortunately that's it by QuantumG · · Score: 5, Insightful

    They telco will not be broken up into regional companies and forced to compete with one another. Of course the billions of dollars the government receives from the sale won't be going into my pocket or the pocket of any other Australians who have supported it through taxes all these many years. The money will most likely go into the national surplus where it will stay. This, apparently, has some positive effect on the reduction of interest rates. Which has been shown to be a major contributing factor to get the home owners of Australia to re-elect the current government.

    --
    How we know is more important than what we know.
    1. Re:Unfortunately that's it by thegrassyknowl · · Score: 2, Interesting

      This, apparently, has some positive effect on the reduction of interest rates.

      How unfortunate for those of us who earn well above the average salary.. and are looking for our first home. I am expected to pay rent _and_ save 5% of the price of a house over 6 months in order to qualify for a loan... and all that while paying an enormous amount of rent because the price of the house we're in went up exponentially.

      Problem is that house prices here have gone up by well over 50% in the last 5 years while salaries have risen by less than 10% in the same time. The rise in house prices has been driven by the continually low interest rates (and a govt that wants to get reelected), and complete blanket of fucked "home improvement" shows that say "rip up the carpet, paint a wall red, put a fountain in and add $50k to the price of your house". Of course, everyone went out and did that.

      Prices here are far over inflated; you need 2 good incomes, no children, no life and rich parents to afford anything that isn't in some grotty ghetto.

      Back on topic: I was really hoping that the government would split the shitbox telco up into retail and wholesale (yay I got what I wanted). I was also hoping that the government would hold onto wholesale, drop the prices (it's not as expensive to run as the idiots in Telstra try and claim in their search for infinite profits) and force telstra retail to compete.

      I don't want to see this massive piece if infrastructure privatised; once that happens, there are no controls on what they will charge, and everyone has to pay it!

      --
      I drink to make other people interesting!
  6. Good for the people, not so great for the govt. by TooTrueTroubs · · Score: 4, Insightful

    This move toward privatisation is something I'll never understand.

    Australia has plenty of 3rd paty telcos at the moment. Not enough to cause the wide-scale state-to-state confusion that apparently pervades the US, but enough to provide choice if you want it.

    While the idea of creating a wholesale and retail arm will hopefully provide better service for the 3rd party telcos (Telstra owns most of the broadband backbone here) it still mystifies me as to why the goverment would divest itself of an organisation that actually makes a profit, particularly since in doing so they pretty much guarantee rural services will run into problems as soon as no-one's watching.

  7. Its a poor option by matt21811 · · Score: 5, Interesting

    The Australian government would do better to keep the wholesale part of the business and sell the retail part. Forcing Telstra to divide itself only internally will lead to a situation where they can sacrafice the retail sales but make a killing on the monopoly wholesale business. Screwing customers for all they can. Once the compay is in private hands there will be little the government can do about it.

    1. Re:Its a poor option by Namarrgon · · Score: 2, Interesting
      They're already screwing their wholesale customers by taking full advantage of their wholesale monopoly, right now. A split can only help that.

      Currently their wholesale connection fee alone is higher than their retail ISP's monthly plan. They still make money overall, but any competing ISP is already running at a loss, even before bandwidth, maintenance, staff costs etc. Splitting off the retail side will prevent them from hiding their costs, and force the wholesale side to deal equally with competitor ISPs.

      The wholesale side is still subject to ACCC pricing regulations, private or not.

      --
      Why would anyone engrave "Elbereth"?
  8. For those in other countries... by BlackMesaLabs · · Score: 3, Informative

    Telstra (Internet division: Bigpond) has a reputation here as a cumbersome, inneffectual and generally crappy ISP. The service is shoddy & slow, the tech support takes hours to connect and technicians are worse than monkeys
    (one told me that 384Mb ram wasnt enough for cable and that 30 metres of pristine cat5 could lose ~60mbit in throughput, despite the fact that the theoretical limit of my cable was 10mbit)

    Anyway, a good british comparison would be BT and an american one could be AOL (maybe comcast)

    1. Re:For those in other countries... by kbw · · Score: 2, Interesting

      Mmm, as I thought, another monolithic monster who probably own the local loop. Sometimes the large old Crock needs to be removed from the pond for the good of everyone.

      British Telecom have been fighting tooth and nail not to be broken up with considerable success, although they've finally agreed to give up the local loop. (They did loose Cellnet->O2 as they've found they paid too much for the G3 license.) In the mean time, I believe they've deferred the UK's adoption of broadband by about 7 years by killing off fledgling broadband ISPs with their Gold Room policy.

  9. Not just Australia's largest Telco by crusty_architect · · Score: 2, Interesting

    Telstra is also Australia's largest company, full stop. This move has reduced the value of the company by some $2 Billion AUD prior to a full sale. Not good for shareholders. Ultimately, not good for customers.

    1. Re:Not just Australia's largest Telco by cameldrv · · Score: 2, Informative

      Perhaps this is because investors presume that Telstra's lessened ability to exploit its monopoly position will result in less profits, due to increased competition. Unless the businesses are much less efficient in providing services as separate entities, those reduced profits will be directly seen as reduced prices. How is it bad for consumers if prices go down due to competition?

  10. Hang on... it is going to be split? by Anonymous Coward · · Score: 2, Informative

    If Telstra is going to be split, that's wonderful news and what I've wanted all along.

    It does not look like today's news stories agree with this statement, however.

  11. Read the article by nobbin · · Score: 4, Informative

    I thought this sounded like too bid a news story to not have heard about.
    Read the article. It doesnt say it will be split, it talks about rumors that a split might have been approved by the *cabinet*, that means the bill probably hasn't even been written yet, even if you assume that the rumour is true.
    Thats not to say it wont happen at some time in the future, but at the moment its just speculation, and the title of the story is grossly misleading

  12. Obvious solution by Anonymous Coward · · Score: 3, Insightful

    The breaking up of Telstra's wholesale and retail arms has been proposed by various groups and individuals for years. Provided the terms & conditions of the contracts allowing access to the wholesale arm are transparent, and that the powers of the ACCC to investigate are improved, this solves the principal problems with the full privatisation of Telstra.

    Having said that, it would be preferable for the Govt to retain certain parts of the network infrastructe in regional areas where such provision is unprofitable. That after all is one of the roles of the state - to correct areas where there is a market failure!

    The sad thing is that for years the Govt has said this was impossible and couldn't be done. That was complete crap then - and lo and behold now the Coalition has theoretical control of the Senate they can make it happen. At least it appeases the "rebel" Senators.

    As for Peter Costello's "you can't be half pregnant" (a statement referring to the half ownership of Telstra by the AU Government) perhaps Disco Pete should use condoms when he decides to screw the country!

  13. Good move by lamasquerade · · Score: 2, Insightful
    I am very happy that this is finally going to happen, now we'll see Bigpond (Telstra's ISP) compete evenly with other providers. Maybe bigpond will even join WAIX, Western Australia's peering network, and other similar organisations around Aus.

    It's a pity that the price of this move is the just about definite sell-off of that remaining government stake in Telstra. The sale is going through because the Gov got a majority in the senate at the last election (first time sice the late 70s) so they can push it through now. But this in turn means they have to placate their coalition partners, the Nationals, who only care about Telstra services to the bush being at parity with the city - i.e. heavily subsidised. So we finally get the Telstra split to allay fears of Telstra pricing getting out of control without the Gov holding them back. I would have like the split+maintaining Gov control. Actually there was a plan floated I believe which would sell off some parts - such as the ISP side of things, but keep infrastructure and wholesale under Gov control - the best of both worlds I think.

    Of course it's all going now in the final stage of Uncle Howard's Great Fire Sale where all the nation's assets get sold off for short term gain.

    --

    // It had been Fat's delusion for years that he could help people. --Philip K. Dick, Valis

  14. New Zealand by daliman · · Score: 2, Informative

    With a bit of luck, they'll follow your lead over here. Telecom has improved a lot over the last year or so, perhaps in an attempt to head them off, but the prices here are still over the top.

  15. And it's about time too... by samj · · Score: 2, Interesting

    I've been advocating this for years, but thought it was too late after the first share offering (T1) back in 1997 (after all, who wants a telco services company when you can own the infrastructure). A handful of us made a quick buck out of it, but those who participated in the second round (T2) weren't so lucky.

    Aside from owning the copper (an extremely valuable asset, especially given the relatively low population density in Australia), Telstra provide a range of services - most notably mobiles (MobileNet) and Internet (BigPond, or as I prefer, LittlePuddle) and perhaps the most important of which is ADSL (both wholesale and retail). The issue they are addressing here is leveling the playing field, which would not have been necessary were it not for antics like selling (previously flaky, unreliable) ADSL retail cheaper than wholesale! (One could also speculate that the regular, extended outages were related to sustaining the golden goose (ISDN)).

    And then there's the issue of their core competency: phone lines. In March 2000 we were paying $11.65 a month for line rental and something like 25c for untimed local calls. Now your average punter's paying the best part of 30 bucks a month for line rental and a bit less for locals. There's a bunch of capped call plans and other fluff but we're effectively paying a lot more for a service which (thanks to mobiles) we are using a lot less. Plenty of us were using the lines for Internet services and paying for an expensive, unnecessary dialtone.

    This is where Australia really could have led the way - were this done properly all carriers (including the hypothetical Telstra retail/services division) would have had access to the copper for the same reasonable price (ideally inside $10/month) and could have offered combined voice/data services, and made a profit, for less than what we're paying now for line rental alone. As a bonus our essential infrastructure would not have ended up strapped to a bloated services company in a volatile market.

    Still, it never ceases to amaze me that they've managed to sell us back something we already own, set the industry back a good 5 years while doubling or even tripling the cost of communications for your average Aussie in the process. It's like the Coca Cola company working out we'd pay more for water than we do for Coke itself!

  16. More than just a rumour by Namarrgon · · Score: 2, Insightful
    The split is not final yet, not all details have been hammered out, and things could still change in the future. But this reform has been in the works for a long time, and has backing at many levels of government (if not Telstra itself).

    The language used is pretty firm about it. The Australian doesn't generally report rumours, they stick to the facts.

    --
    Why would anyone engrave "Elbereth"?
  17. Re: This will be counterproductive as well by hattig · · Score: 2, Interesting

    It seems to have worked in the UK however. It isn't ideal, but apparently broadband coverage is 97% of the population. Unbundling lines isn't working great, but the system has been changed recently and should mean higher uptake in the future.

    Gas and Electricity are done in the same way over here, with a wholesale network provider, and the service providers all use the same (pipelines|grid) to supply power, with their own billing structure and extras on top.

    This method does mean that there is still no competition in the wholesale area, then again I'd prefer that to 2 or 3 times the number of electricity pylons and/or roadworks!

  18. Re:Australia has telcos? by Stauf · · Score: 2, Insightful
    As an Internet professional, I know the safest computer is a computer not connected to the Internet in any way.

    That's why I recommend Telstra Broadband.



    (apologies to whoever I, uhhh, borrowed that from)

  19. Nothing to do with regional service by polysylabic+psudonym · · Score: 2, Insightful

    Actually, this has nothing to do with improving regional service, or as we put it "service in the bush".

    It only has to do with the current Australian Government's policy of selling off all public assets and giving the proceeds to the companies you've sold said assets to.

    Yep, you read right. In an effort to convince people that they're going to improve service in the bush, our lovely Aussie government is talking about using the proceeds of the sale to pay Telstra (that's the telco in question) to provide a service to the bush. How's that for a deal!

    Anyway, we Australians now have no say in this, Australia is no longer a democracy.

  20. Oh God by eno2001 · · Score: 2, Interesting

    Australians should be very concerned about what's going to happen to their phone service. Back in the 80s, we had the Bell Telephone company split up into RBOCs (regional bell operating companies). What used to be the Bell Telephone Service became Ohio Bell where I lived. That eventually became Ameritech and then SBC. Through all of these changes, the quality of service continued to drop. The territorial wars increased between RBOCs and newer upstarts trying to get into the telco biz. Where we used to have a national business with shining R&D output (Thank Bell for Unix and Plan 9), and impecable quality of both product and service, we now have a bunch of useless small companies that refuse to cooperate with each other to server customers properly. We have mildly varying rates (save $1.00 or $2.00 a month by "chosing" your telco) with very few options for alternative services because of the territory wars.

    In the house I bought last year, I found a tag on the ground strap for the phone line that was probably put there in the 50s. It harkened back to a day when things were more organized and orderly because there was little room for doing things differently. The tag was essentially a threat that said you MUST NOT remove the ground strap and if it is accidentally cut or loosened, you MUST call the phone company to get it replaced or reattached. Those were the good old days. The problem today is one of "too many chefs". The chefs need to be sent back to R&D where they belong and only the best ideas should be put forward for production. This is why Bell Telephone service was exccelent compared to the mire of crappy phone companies we have now. Not to mention the addition of people who know nothing about phone service providing phone service thanks to VoIP. Deregulation is a bad thing. It destroys carefully controlled systems that MUST be carefully controlled. Just because there is a new or cool idea out there doesn't mean it should make it to production in a short period of time. That's why phone service in the U.S. is so friggin bad. Our entire infrastructure is essentially partially in beta. The only things that do work properly and reliably are the older systems that were put in place before the deregulation.

    Be afraid. Be VERY afraid.

    --
    -"...bad old ideas look confusingly fresh when they are packaged as technology" - Jaron Lanier (Digital Maoism on Edge.o