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Lego Welcomes Hack Of Their Design Program

fdiskne1 writes "We've all heard about big companies suing their customers for hacking a product they purchased. It's about time we hear about a company that welcomes it. One of the most geek-friendly toys has just gotten geek-friendlier. CNet News.com has a story about how the Lego company is cheering the fact that people are hacking their public design program to better fit their customers' needs. Lego has a free program (available for Windows and Mac) that allows a person to put in their own 3D design and the program will tell the customer which Lego 'palettes' they need to order to complete the design. The problem with it was that the palettes each contained a number of bags of different shape and color Lego blocks. If someone needed only one block out of a particular palette, they would end up with many bags of bricks they didn't need. The hack involved someone taking an inventory of how many bricks are included in each bag. The program would then tell the customer how many BAGS of each to order, greatly reducing the number of bricks the customer would have ended up not using in the project. I can think of many companies that wouldn't think of doing such a thing. In fact, I can think of many companies that would intentionally use the flaw in their program to make the customer buy even more."

44 of 149 comments (clear)

  1. Lego without limits by CDMA_Demo · · Score: 5, Insightful


    Don't you think the very reason Lego is popular is because it allows people DYI in many ways? You can make robots, cranes, smart buildings and other things out of Lego and thats the reason the company is alive. Why would they want to force their customers into doing otherwise?

    1. Re:Lego without limits by ceejayoz · · Score: 4, Informative

      There's one thing they won't let you do, though - call them LEGOs.

      http://www.legos.com/

    2. Re:Lego without limits by Blue-Footed+Boobie · · Score: 3, Funny

      I'm glad you corrected that, I was just about to make a LEGO noose to Do Myself In...

      --
      DAMN YOU OCTODOG! DAMN YOU TO HELL!
  2. Comment removed by account_deleted · · Score: 5, Funny

    Comment removed based on user account deletion

  3. The "I'm Not Going To Prom" page by ChrisF79 · · Score: 4, Funny

    Take a look at this lineup. Think these folks went to prom?
    http://www.lego.com/eng/factory/design/bios.asp

    --
    Finance tutorials and more! Understandfinance
    1. Re:The "I'm Not Going To Prom" page by sammy+baby · · Score: 2, Informative

      Considering that most of them look to be elemetary school aged, I'd say no.

    2. Re:The "I'm Not Going To Prom" page by brer_rabbit · · Score: 2, Funny

      More like "future terrorists". Really, what exactly is this kid implying with his "Detachable Skyscraper"?

    3. Re:The "I'm Not Going To Prom" page by dr_dank · · Score: 3, Funny

      Maybe he meant Michael Jackson's prom.

      --
      Where does the school board find them and why do they keep sending them to ME?
    4. Re:The "I'm Not Going To Prom" page by Poeir · · Score: 3, Insightful

      Well, it's quite simple, really. You see, when the skyscraper detects an airborne vessel on a collision course, it simply springs legs and runs away, thus averting disaster.

      --
      Sigs are like bumper stickers.
  4. Re:Nothing too big imho... by LoganAvatar · · Score: 4, Insightful

    There is a big difference between "not throwing a fit", and encouraging the hacking of an application despite the possibility of less revenue.

  5. Re:Nothing too big imho... by LordKaT · · Score: 5, Insightful

    Is it only a big deal because the LEGO is not throwing a fit? In short, yes. In an age where companies throw a tantrum when you modify the memory contents of your own computer in order to achieve the desired results in a single-player game, or not allow you to play a game because you have CloneCD installed, it's refreshing to see a company not only understand and accept a software hack but actually embrace it.

  6. Long Term Ideas. by jellomizer · · Score: 2, Interesting

    Well by making a program hacker friendly. They just allow more people to consider using Legos. For all the people who buy legos in bulk and they end up loosing the money on a couple bags out of 100 it is worth it. First they will have more blocks to sell to their core market of smaller bags in the normal lego sets, at a higher price/brick. Also it allows hobiest to save money thus being able to put the money to future projects. So you Gray DeathStar is completed. and you saved a couple bags of legos. The money you saved my allow you to start your next project of a life size Chubaca a couple weeks earlier. Over time it would lead you to have 2 or 3 more projects durring your life time and maximizing sales for Lego.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    1. Re:Long Term Ideas. by radishes · · Score: 2, Funny

      But sir, no one worries about upsetting a droid.

      --
      [ Reply to This | Parent ]
  7. Where do I get this? by temojen · · Score: 4, Interesting

    All they seem to carry around here are the sets that only make one thing and have lots of specialized, only-one-way-to-use-it parts. No more big box of Dacta gears, shafts, beams, etc. Great for 7 year olds who want to make a pirate ship; not so good for adults who want to make a robot/cd changer/whatever.

    1. Re:Where do I get this? by kfg · · Score: 4, Informative

      Adults with credit cards can use the Intarweb thingy to order what they need direct:

      http://shop.lego.com/Product/Factory/About.aspx

      KFG

    2. Re:Where do I get this? by Red+Flayer · · Score: 3, Interesting

      "All they seem to carry around here are the sets that only make one thing and have lots of specialized, only-one-way-to-use-it parts."

      This is because the patents expired on the basic concept.

      Lego, faced with competition from other suppliers of basic blocks, needs to differentiate itself. They are doing this by generating creative material (a plus, right?).

      Another way Lego is differentiating itself is by licensing the IP of other companies/individuals -- the Star Wars IP, for example. Their competitors may not be able to offer this kind of content, due to cost or other reasons.

      --
      "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
    3. Re:Where do I get this? by Anonymous Coward · · Score: 4, Funny

      Well, you can build yourself one any time you like.

    4. Re:Where do I get this? by Basehart · · Score: 2, Funny

      "There are no lego stores in my country."

      So I take it you don't live in Legoland?

    5. Re:Where do I get this? by Carewolf · · Score: 2, Interesting

      LEGO is not protected by patents, but by copyrights and trademarks for the design. They used to win most the court cases, but at least one competitor has now won the right to make compatible sets, as long as they don't use the name LEGO. In other words they can not _call_ themselves LEGO- compatible

  8. I Only Wish by Krast0r · · Score: 5, Interesting

    I wish that more companies would follow the recent examples of Lego and the BBC; instead of just sending out legal threats and public announcements as a reaction to something they should consider why people are doing it. The BBC realised that people were recording and distributing Dr.Who and while they took a hardline on this (as it is, after all, piracy) they also decided that they should make their shows available on the internet as people are obviously looking for other ways to view their favourite shows. Here, Lego have taken the rational direction and thought "how does it harm us?" and have realised it doesn't, it just opens more creative dimensions. Companies rarely have anything to gain by sending constant legal threats (recent examples include RIAA and the MPAA) and may do well to think of why people are doing it in the first place, and how they can change their stance for mutual benefit.

    --
    Matthew Grint Midnight Artists
  9. Great marketing move by andrewman327 · · Score: 5, Insightful

    I am sure that many people only know about this application because of Lego's allowing people to hack it. I had not heard of it until I read this thread. Regardless of how many units they might lose from this hack, they will make money from increased awareness. How many people do you think read this /. thread and tried the program for the first time?

    --
    Information wants a fueled airplane waiting at the hangar and no one gets hurt.
  10. Re:Nothing too big imho... by $RANDOMLUSER · · Score: 4, Funny

    Depending on the mix of bricks in the different bags, this could be an interesting knapsack (partition) problem, as in NP-tricky.

    --
    No folly is more costly than the folly of intolerant idealism. - Winston Churchill
  11. Different materials? by Hoi+Polloi · · Score: 3, Interesting

    I'd be curious as to whether Lego has ever considered making blocks using materials other than plastic, such as steel, ceramic, or glass. That would open a whole new range of possibilities to adults including practical applications.

    Look, I made a miniature working Bessemer converter!

    --
    It is by the juice of the coffee bean that thoughts acquire speed, the teeth acquire stains. The stains become a warning
    1. Re:Different materials? by Bimo_Dude · · Score: 5, Funny

      ceramic

      Look Mom! I made a working Lego Tesla co<<<ZZZZAP>>>

      --
      "Teleporting Rodents with D-Cell Battery Displacement" theory -- IgnoramusMaximus (692000)
  12. Too bad by antifoidulus · · Score: 2, Insightful

    Lego is also losing money hand over fist....

    1. Re:Too bad by joelsanda · · Score: 2, Insightful

      Lego is also losing money hand over fist....

      Can you provide data to support this? Any linkage?

      --
      The Luddites were ahead of their time.
    2. Re:Too bad by Kadin2048 · · Score: 2, Insightful

      If you read the CNet article, one of the LEGO execs talks about what seems to be a plan of theirs to (I'll summarize here rather than quote directly) 'let the customers run the company.' Not literally of course, but rather than just have the 100 in-house, presumably full time designers that they have right now making their boxed sets which are the company's bread and butter, they can use the LEGO Factory as a source for new product ideas.

      There's an example in the article of a kid who won a contest to design a novel kit, and now it's being sold by LEGO for about $70. A big focus of the Factory concept seems to be the ability to upload and share your designs. I assume that when you upload and share them, you give LEGO permission to use and market them as kits if they want to.

      So really, what they're hoping for is a sort of 'open source' model for their kit design. One big centralized repository for people's cool design ideas, complete with parts lists, and their in-house people can comb through them and try and pick the best out to market in stores / online.

      I have no idea whether it will work in terms of saving the company from bankruptcy -- and honestly I think that has a lot more to do with management and corporate finance than marketing -- but it does seem to have an intriguing concept at its core.

      --
      "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
  13. Hooray For Lego by taskforce · · Score: 3, Interesting

    Lego is the original "Rip, Remix and Burn" passtime and I'm glad to see that they're sticking to their heritage. Three cheers for lego! Can you imagine the MPAA packaging ripping, video editing and burning tools with all that extra space on the DVDs?

    --
    My 3D Texturing Skinning work (under construction)
  14. All toys should be Lego compatible by Anonymous Coward · · Score: 5, Interesting

    With the patents of basic Lego (and even 1985 flat pieces, technic and space lego) having expired I hope more Chinese toy makers will make all plastic toys Lego compatible.

    Would it not be great if kids who prefer playing with toy soldiers over building with Lego would still use their old lego to build bridges to blow up as the hole on the toy soldiers feet would be compatible with lego. If the interconnects between rockets, rocket-launcer, vehicle and hide-out could be hooked up to any of the other plastic toys?

    1. Re:All toys should be Lego compatible by YorgleLlama · · Score: 3, Informative

      The problem there is quality control. One of the reasons that Lego sets are so great is that you never get a half-molded piece... you never get pieces that don't snap together... you never get pieces that fall out due to temperature changes, etc. You also never get sets with missing pieces... Their plastic technologies are so precise that they actually have different molds for each color of brick, since they shrink to very very slightly different sizes (smaller than tenths of millimeters iirc) and they want the finished pieces to be exactly the same dimensions. You get other companies making sets that don't have these same tolerances and quality control, and you'll end up with sets that don't always go together or stay together... or are incomplete.. (Based on my (probably faulty) memory of some research I did on Lego about 8 or so years go...)

    2. Re:All toys should be Lego compatible by Red+Flayer · · Score: 2, Funny

      Yes, I agree that all toymakers should make their toys compliant with an open standard.

      This way, MA government will be able to use today's toys with the toys of 2030.

      --
      "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
  15. better service by naoursla · · Score: 2, Informative

    By doing this, Lego is providing a better service to their customers promoting increased sales in the future. Trying to rope your customers into buying things they do not want may increase sales in the short term but doesn't make sense long term.

  16. also refreshing... by conJunk · · Score: 5, Insightful

    It's also refreshing to see the word 'hack' used positively by news media.

  17. But you have to ask.... by petra13 · · Score: 5, Funny

    Is it really possibly to buy too many legos?

  18. A toast... by tktk · · Score: 3, Funny
    to the Lego company...

    errr....just as soon as I finish building my chapagne glass.

    1. Re:A toast... by Jozer99 · · Score: 2, Funny

      Wait a sec, the champaign is going to take me hours more! JYou try finding all the little clear pieces in this pile!

  19. Re:Grow up, get real: This is a business by zarmanto · · Score: 4, Insightful
    Responding to: "If you think Lego is actually happy about this, well, have fun at school tomorrow."

    Are you kidding? I'd be willing to bet that Lego is absolutely thrilled at this hack. Think about it like this: Your business is toys -- not software, so naturally you know from the start that there's a good chance that the software firm you hired isn't going to quite hit your vision. You release a piece of software that almost represents what you wanted, under the standard business practice of releasing a product that's "good enough" rather then waiting for the product to be perfect -- which never happens. Your customers then fix the most glaring issues remaining in your software for you!

    Of course this ultimately represents a zero loss for everyone, because it creates a better overall customer experience -- which would have the natural tendency to drive sales up within that demographic of customers. Therefore, Lego's next logical step is probably going to be to obviate the "hack" by having it incorporated directly into the product itself.

  20. Instead of welcoming hacks... by HateBreeder · · Score: 4, Interesting

    Why not just go Open Source?

    --
    Sigs are for the weak.
  21. Lego aint THAT nice by nilbog · · Score: 4, Informative
    --
    or else!
  22. Re:That's Great! by lpangelrob · · Score: 4, Funny
    Ouch...

    When building your robot, just remember to use more of these and less of these. Your body will thank you.

  23. Re:lego pron by temojen · · Score: 4, Insightful
  24. Quality is extremely important by CheeseTroll · · Score: 4, Interesting
    My 5-year-old son has received a few small sets of imitation-Legos. They appear to be the correct size, etc., to intermingle with real Legos. But the quality of these imitations is so poor that pieces either don't stick together very well, or are impossible to pull apart, he gets pretty frustrated. Meanwhile, I let my sons play with my 20-year-old space legos all the time, and everything still fits together perfectly. You can get away with low quality with a lot of toys, but tiny little building bricks are not a place to cut corners.

    (Not that I wouldn't mind seeing a little competition keep prices lower on real Legos!)

    --
    A post a day keeps productivity at bay.
  25. Like Bibles and Porn by coyotecult · · Score: 3, Interesting

    The Brick Testament is the Bible enacted all out of Legos, and if religion isn't your thing there's always Lego Porn.

  26. What do I need to build Serenity? by Mahali · · Score: 2, Funny

    Someone get this to the guy who built a Lego version of Serenity from Firefly.

    I need to know what to buy!