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Apple to Replace Faulty Nano Screen

Sam Wil writes "Apple has acknowledged a flaw in the iPod nano screen that results in cracking, and attributes it to poor vendor quality. The defect affects less than one-tenth of 1 percent of all the nanos that have shipped so far. Apple will replace the screen of affected units for free." From the article: "However, the representative said that the screen-cracking issue is separate from reports that the slim new music player is more easily scratched than prior models. Complaints about both issues surfaced shortly after Apple introduced the flash memory-based Nano earlier this month. 'A few vocal customers are saying their Nano is more susceptible to scratching than prior iPods,' the Apple representative said. Apple said the Nano is made of the same polycarbonate plastic as the fourth-generation iPod and said it does not believe the scratching problem is widespread." You may recall we had a lively discussion about the screen-scratch flaw a short while back.

23 of 347 comments (clear)

  1. well thank god.. by markass530 · · Score: 1, Funny

    good thing Microsoft is uhm, patching this unproven and untested product they released on consumers. er, I meant apple, thank god apple is..

  2. Re:Thin items snap. by BushCheney08 · · Score: 2, Funny

    ...taking the screens out with them and losing all my data.

    Did you try pulling out the SIM card, or do you think the data is actually stored in the screen?

    --
    Be a real patriot: Question authority. Think for yourself. Formulate your own conclusions.
  3. Re:Users with scratched screens are still out in t by gowen · · Score: 5, Funny
    Apple is willing to address the cracked Nano screens, but not the scratched ones.
    In other news, shares in "Dave's Hammer Emporium" rose 12 cents in brisk trading.
    --
    Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
  4. bah by Anonymous Coward · · Score: 1, Funny

    The cracks make the system much snappier!

  5. Casemod Fix by Anonymous Coward · · Score: 1, Funny

    I avoided the whole iPod nano scratching issue with a simple casemod: I bought a full-sized iPod, threw away the guts, and mounted the iPod nano inside it. Now my nano is completely protected from scratches!

  6. Re:You'd think... by Riddlefox · · Score: 3, Funny

    What do you mean? They're doing great! They've really mastered the art of making easily cracked plastic goods! ;)

  7. Re:Thin items snap. by Frankie70 · · Score: 5, Funny

    I've already snapped two non-clamshell model cell phones in half by sitting on them

    Seems to be a strange way to pass the time.

  8. Re:Users with scratched screens are still out in t by Junior+J.+Junior+III · · Score: 4, Funny

    Googling 'ipod nano screen scratch' yields 521,000 results.

    Geez, have they sold that many of them already? That's amazing if they have.

    --
    You see? You see? Your stupid minds! Stupid! Stupid!
  9. Re:Easily scratched... by j-cloth · · Score: 5, Funny


    Think the iSkin people are happy about how easily the iPod scratches? Think Apple is aware of how happy iSkin is? Think people would pay $40 for $0.25 worth of rubber to protect their iPods if they weren't scratch prone?
    Scratchy iPods are good for the economy.
    </Conspiracy theory>

  10. George Bush... by kaje103 · · Score: 1, Funny

    ...doesn't care about black iPod Nanos.

  11. Re:ipod screen by FidelCatsro · · Score: 4, Funny

    I actually think its a conspiracy to reintroduce the smoking jacket. You iPod would be in grand shape if it was housed in a lovely Velvet jacket

    --
    The only things certain in war are Propaganda and Death. You can never be sure which is which though
  12. Re:Apple Appears by jigoman · · Score: 2, Funny
    Market: "The iPod mini is a bulletproof device. The casing, unlike the rest of the line is durable, extremely scratch resistant and keeps a boxfresh look for years!"

    Apple: "Ok, we gotta get rid of this top-seller. People are not buying replacements. By making our devices scratch-prone the aging process is accelerated, though only superficial, thereby further enticing the consumer to upgrade with each new release!"

  13. easily damaged by MooseTick · · Score: 2, Funny

    The Nano is too easy to damage. I found that a 3 year old with a $0.49 Exacto knife can make the screen nearly unreadable. How is the average user supposed to use a device that can be so easily damaged. I think that if they used 2" bulletproff glass for the screen that it would be more scratch resistant and buff out more easily.

    BTW: Back in my day, scratching was done with two turntables and a microphone!

  14. Re:Users with scratched screens are still out in t by Junior+J.+Junior+III · · Score: 2, Funny

    Yeah, exactly. And likewise with the correlation of google's results for searching for "iPod Nano scratch" and the number of actual problems.

    I didn't leap to a conclusion, I reducto ad absurdem'ed the parent.

    --
    You see? You see? Your stupid minds! Stupid! Stupid!
  15. Re:Users with scratched screens are still out in t by stuntpope · · Score: 2, Funny

    Creative's new jingle:
    I want my MP3... music for nothing, get your worms for free. ;)

  16. Nano scratches are nothing by Nice2Cats · · Score: 2, Funny
    If you think the scratches on the nano are bad, you should see my iPod Shuffle -- I can't even see the damn screen anymore.

    Oh, wait...

  17. Re:Users with scratched screens are still out in t by Xugumad · · Score: 4, Funny

    You think that's bad? Forget scratches, 'ipod nano kills' yields 120,000 results! :)

  18. Re:Users with scratched screens are still out in t by Rob_Warwick · · Score: 5, Funny

    I've got an iPod Shuffle. No scratches on my screen!

  19. iPod Shuffle Scrathes by pyro_peter_911 · · Score: 2, Funny

    I bought an iPod Shuffle and it is so scratched up that I can't see the screen at all!

    Peter

  20. Re:Are you saying they're lying? by Overly+Critical+Guy · · Score: 5, Funny
    Ah, we're about two-thirds of the way on the Apple Product Cycle:

    A minor, rarely occurring flaw in the device begins to be discussed in the Apple support forums. Whiny, artistic types post lengthy diatribes about how this terrible design flaw has made the device unusable and scarred them emotionally. Electronic petitions are created demanding that Apple replace the devices for free, plus pay for counseling to help traumatized users overcome their emotional distress.
    --
    "Sufferin' succotash."
  21. Re:Users with scratched screens are still out in t by Seanasy · · Score: 5, Funny
    Googling 'ipod nano screen scratch' yields 521,000 results.

    Googling for 'baby zombie rampage' yields 98,900 results! Run for your lives!

  22. Re:Users with scratched screens are still out in t by Golias · · Score: 2, Funny

    Ipods have never been designed for the pocket...

    WTF? I've never carried my 3G 20GB iPod any other way. It fits perfectly in the front or back pocket of my jeans.

    The touch sensitive controls and interface that requires one hand to hold while the other operates...

    Only if you belong to a species which has no opposable thumbs. Do you peel bananas with your teeth, too?

    --

    Information wants to be anthropomorphized.

  23. Re:Users with scratched screens are still out in t by ObiWanKenblowme · · Score: 1, Funny

    Obviously, the Nano scratches happen as a result of the werewolf attacks.

    --
    Obvious exits are NORTH, SOUTH, and DENNIS.